Symantec

Symantec Advanced Threat Protection

4 / 5 27 reviews

Who Uses This Software?

IT Security Professionals: Midsize and Enterprise Organizations


Average Ratings

27 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Symantec
  • www.symantec.com
  • United States

About Symantec Advanced Threat Protection

Symantec Advanced Threat Protection is a single unified solution that uncovers, prioritizes, and remediates advanced attacks. The product fuses intelligence from endpoint, network, and email control points, as well as Symantecs massive global sensor network, to stop threats that evade individual security products. It leverages your existing Symantec Endpoint Protection and Symantec Email Security.cloud investments, so it does not require the deployment of any new agents.


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Symantec Advanced Threat Protection Features


Symantec Advanced Threat Protection Reviews Recently Reviewed!


Capterra-loader

Great Customer Experience

Aug 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Norton has given me years of satisfaction in Antivirus services and it has been an absolute pleasure knowing my devices are safer than they would be without its protection.

My best experience with this software is the fact that the subscription is responsive to my device changes, I was able to reclaim the software easily every time I have needed a new laptop over the years. I was simply able to uninstall the software on my old device and then access the manager on my new one, the slot I had once been using on my old device became free and I could instantly acquire the software on my new device.

On the odd occasion that my devices or the software experienced a disconnect and we were unable to find the root cause as to why we were not able to acquire the software, Norton had a very interesting response. We accessed a customer support website owned by Symantec, the operator on the line asked us what the issue was and they were then able to proceed with a screen mirroring functionality that allowed them to access our PC and immediately sort out the issue for us remotely. Once the issue was fixed, we simply uninstalled the software that allowed the operator to take control of our device, giving us peace of mind knowing our Norton software was functional again and that the operator could not sneakily access our computer again (not that we though they would, just covering our bases).

Overall the experience has been a pleasure, and we feel safe with Norton.

Cons: I do not like the internet toolbars that sometimes invade and ask to be downloaded as a formality. I understand that it may be safer and easier to access the software from the browser with it and it may allow us to scan things better and more specifically. But the fact of the matter is I do not want any screen real estate taken away with countless toolbars, that is part of the reason I did not enjoy the internet explorer browser, somehow it just ended up littered with toolbars after my parents and I were done accessing different programs.

The general functionality of the application is good, but somehow I feel like there is too much choice for the average user, many people may never use all of the functions available. Maybe an opportunity to create a simpler user interface is a good idea to address here, or at least have some advanced functions that do not generally get used in a different section that does not litter the main user interface (like the power eraser tool).

Other than those reasons, one other thing I find less than perfect is the fact that Norton has irritating pop ups from time to time, these can be confusing, cause PC's to lag in processing power and sometimes aren't intuitive to close. As a student studying UI and UX design, I can say for certain I do not like clutter and endless reminders for something I intentionally downloaded. The automatic scan functionality and internet safety scanning are enough as is, they work perfectly, no need for reminders.

Overall: My experience overall with Norton is great, minus the before mentioned difficulties with pop ups, confusing UI and toolbars. Generally I prefer Norton because it is the lesser of many evils in the antivirus software world. It has many functionalities that can perform outstanding tasks, yet may be confusing for some. However I would genuinely recommend this software to anyone that wants decent coverage of their devices and protection from the evil intentions of the digital world.

Symantec Advanced Threat Protection - Reliable!!!

Apr 03, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Installation is smooth and doesn't take a lot of time. Once you install the system is pretty much self-functioning and doesn't require much maintenance at all. It provides complete flexibility to the administrator (easy to build rules and control users and machine) and it's very effective in detecting malware owing to its Insight platform. Great management interface with simple menu. Customer Support is great, they have responded in time (at least for me), and also, automatic reporting at your hand whenever you need. Keeps updates to attack new threats. I consider Symantec ATP the most reliable software for detection and blocking of threats

Cons: Sometimes the software consumes a lot of CPU resources causing workstations to become unresponsive. Annual fees is somehow expensive when you have large number of workstations to be managed or if it is a small company.

Overall: I have been using this software for more than 2 years and found it most useful. Its management is convenient using a central console. I would highly recommend this product to any companies looking for enterprise protection

Capterra-loader

Fast, easy to use and that allows the protection of several of my devices with a single subscription

Mar 14, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is an easy program to install and use and is characterized by allowing us to activate and deactivate analysis options. It provides protection against viruses, spyware, malware and other Internet threats and protects various operating systems and devices which helps protect data, wherever they are. With a single subscription Protects multiple PCs, Macs, smartphones and tablets, since it contains a license for 5 computers, at a very affordable price

Cons: Its database is not one of the most extensive, it needs additional modules for greater protection of the equipment, because if its database were more extensive Norton would be a very outstanding antivirus. Another problem with Norton is its renewal policies, since a new package is much cheaper, than a subscription renewal

Symantec keeps advancing their products to truly resolve any virus threats!

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is always new and growing threats of internet attacks and viruses, so it is nice that Symantec provides us with updated and advanced virus protection. It was incredibly easy to install and able to begin working right away. It has brought to my attention many threats that I previously was not aware of on my computer.

Cons: Sometimes you may receive a false alert, but I still would rather have the program working thoroughly and bring it to my attention.

Overall: The worry of threats and viruses to my computer no longer has to cross my mind.

System administrator

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Symantec antivirus and protection is a great system. It does a lot and it does well. It's very smooth and easy to start with based on the default policies.

Cons: Like most systems once you deviate from the default configuration that's when the pain starts. The system configuration is a little cumbersome to get it right.

It gets the job done (mostly).

Jul 02, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It has a nice, modern, streamlined appearance. Frequently used features are readily available and where you would expect them to be. The software updates frequently and will notify you when something is detected.

Cons: Some less frequently used options are hidden away and difficult to find sometimes. The software feels like it's slow and cumbersome at times. You can tell when the scans are occurring on lower end office machines, as your PC slows to a crawl. The software will nag you to death if using the subscription model when time to renew.

Overall: Our computers stayed mostly free of unwanted software during the time we used Norton.

Been using Symantec for a few years to protect computers from threats.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to install, easy to setup, easy to use.

Never had any problems with the software.

It speedily takes care of any threats my computer might face.

Cons: The software can sometimes slow down my computer when it does its daily scan. Don't know if all softwares do the same, but I find it a bit much.

Symantec is an excellent choice for computer security.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Symantec is a great solution for internet and file security. It is also very easy to set up file/folder exeptions.

Cons: On occasion symantec stops working and needs a fresh install. Getting better though with new versions.

Overall: Symantec offers regular file protection and peace of mind for the average computer user.

Reliable antivirus with additional handy features

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Symantec is easy to set up and allows distributed installation and update making it easier to manage multiple end points . It offers threat protection against without affecting the performance of machines

Cons: Reports can sometimes take long to generate, especially when dealing with multiple end points. Other than that, it is a great antivirus

Overall: Effective antivirus solution; would recommend for network security administration

A robust and scalable Security solution for intrusion and threat protection

Aug 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Detect and provide detailed visibility of real time threats.

Capability to immediately block and isolate threads.

Capability to give customers Network traffic analysis

Cons: Need to some technical support calls at the beginning.

Have difficult time when installing it on Linux (first installation having an issue of updating failure)

Overall: Networking Traffic analysis

Real time threat detection and consolidation

Best threat protection on the market!

Sep 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software catches 99.9% of viruses, malware and intrusion threats! Very easy to install and configure!

Cons: When the software breaks, it can be a hassle getting it to work properly again. There is no built in repair tool to fix the software.

Great ATP and EDR

May 22, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a very good and useful addon to the SEP...It helps address the non-malware threats which is plaguing many organisations now. The sandboxing and EDR capabilities is great for simple forensic work.

Cons: You would need an in house SOC in place to really understand the report. Nevertheless it is still a very well positioned and priced product for simple root cause analysis to be done.

This is the best software for medical practices

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There is no use for us as consumers other than renewing every year. THe Doctor installs it and we are good to go.

Advanced Threat Protection

Jul 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Pros: Unifies security across the endpoints, networks, and email. Automatic & continuous monitoring of

endpoints inside and outside the network.

Cons: I have only problems with communication with Symantec. The product is very good and I recommend it to any organization.

Capterra-loader

Very detailed product that requires advanced setup that my IT guy had to research

May 28, 2018
3/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: It was installed very fast and efficiently, and it was very easy to purchase on their website. The information they provided about the software was very detailed and what it is capable of was all right ther.

Cons: Tech support was very difficult to reach, and when we did, they only pointed us to articles and how to posts, but would not actually support us or help us with the installation or use. We had to hire an outside consultant to install the product and make it work. unfortunately it froze our systems constantly so we removed it and our problems disappeared as well.

Overall: We did not benefit from this software. We tried to use it and even hired someone to help us use it and set it up properly, but it did not stop several threats and caused problems with many other software products on the computer.

Capterra-loader

Great after setup

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Norton catches almost every type of virus that passes though its scanners. Deep inspections and advanced threat detection.

Cons: With those features however, It is a resource hog when scanning. I've found it to cripple machines while scanning.

Simple and best threat protection which acts upon the threats so quickly.

Jun 26, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Symmentac threat protection is very lightweight and it doesn't slows up the ram. It works very fastly and helps to remove the threats automatically.

2. Pricing is great and the features provided are worth the prices.

Cons: 1. Does not provide much information about the threat that is detected. It deleted the files automatically as default and can't find more about the file the virus is affected.

2. The UI is not that much friendly. I need to look into specific feature to know about them and need to use them.

Capterra-loader

Powerful tool to protect against internal threats and those coming from the internet

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its continuous updating, to keep the files and disks of the company protected, as well as the email platform, is just great

Cons: Sometimes I notice something of slowness in the equipment of the company, I suppose that the database of virus is being updated or something like that.

Overall: In general terms, it seems to me that it is a fairly complete protection tool

I have been using this product for a while on a few different computers.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the it mostly runs in the background. It protects the computer with little-to-no work from me.

Cons: It can be expensive. Also, it does updates and scans at odd times and sometimes those take a while which can make using the computer very difficult.

I like the software but it has certain details

Mar 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like it because it detects and repairs advanced threats detected from its control point, and it allows me to supervise with cross-detection at control points and search based on the environment. You can also configure a new Symantec ATP installation in less than an hour and start looking for attacks in a matter of minutes, all in an environment where threats are advancing, such as ransomware, backdoor Trojans, APT persistent advanced threats , so this tool includes a new service in the cloud with a testing area and elimination of the harmful load to detect and prioritize the most advanced threats of today.

Cons: Depending on the version can slow down the computer and sometimes suffers breakdowns and the autoreparación system does not run, as well as tend to delete downloads or files which causes some discomfort in the users and after the trial period only allows to acquire it by card credit.

Satisfied with the product.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Detected any suspicious threats to my computer. And because of that I was not concerned with viruses and other malicious items overrunning my computer.

Capterra-loader

Provide true protection against threats in your company

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It protects both files, hard drives and the mail platform, keeps updated to counteract the new threats and simply works great.

Cons: There is not much that can be said about the negative of this software, sometimes it is perceived that the teams get a little slow, but nothing more. And the price is also a little high for small companies.

Overall: In general terms, it is a powerful protection tool for your company that is kept updated to combat new threats.

A known name with average features and functions

Feb 14, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Symantec is a well known established name. It preforms as expected without too many things getting in the way.

Cons: Symantec Advanced Threat Protection can be a bit expensive for some, especially for a average performer. Partly you are paying for the name. Found out the system was blocking some VPN software.

symantec has automatically deducted my annual premium for protection for 5 years!

Nov 26, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: It came to my attention when my computer was infected Nov 2016 that I did not have the symantec service downloaded after paying for it for the past 5 years through automatic renewal and charge to my credit card. When I spoke with the manager she said it was company policy not to refund unless a request was made within 60 days of the renewal. Do not do business with this company. They stole 89.99 for 5 years without the service!

seems to work great

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I guess Symantec Advanced Threat Protection works great. I haven't had any issues with malware or virus since we've starting using it at my company. No news is good news when it comes to protection. Once installed it runs on its own and we set it to update automatically. So far all things have been kept in check. No problems. So, that's exactly what I'm looking for in protection.

Virus protector!

Apr 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to set up, Install and use. Monitoring your personal computer in real time and updates every day

Cons: sometimes make your personal computer runs slow, demand too much memory of your personal computer..

Symantec Review

Feb 22, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: I have used this product on several of my machines, and have reservations about it. Although it catches most issues, it doesn't catch all, and I have found it to be a huge memory hog.

Nice Anti Virus and security software, which is worth for the price.

Jun 27, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: 1. Single subscription can be used to the multiple devices and its great product for this particular price point.

2. The software is easy to install and its UI is very intuitive for the users to use the product.

Cons: 1. The entire PC scan takes so much of RAM so I can't use any other software. It literally slows down the system.

2. Support is not good. Tried using the support, but they points us to the blogs and articles from them. It does not solves my problem.