Carroll Engineering

MuniLogic

4 / 5 5 reviews

Who Uses This Software?

Any governmental agency involved with managing property regulations and assets with a focus on small to mid-size local government towns and municipal authorities.


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $9,700.00/one-time
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Carroll Engineering
  • www.munilogic.com/
  • Founded 2004
  • United States

About MuniLogic

MuniLogic is enterprise-wide Municipal Management Software - it is used by every department, every day. It facilitates two primary functions; business processes and asset management. Management modules include; Property Management, Complaints, Requests, Permitting, Licensing, Code Enforcement, Subdivisions, Zoning Appeals, Real Estate Tax, Sanitary/ Water/ Storm/Roadway Assets. The software is powerful and easy to use. It includes full GIS Mapping, Document Management, and robust Reporting.


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MuniLogic Features

  • Case Management
  • Code Maintenance
  • Document Management
  • Fee Maintenance
  • GIS
  • Inspection Management
  • Letter Generation
  • Photo Management
  • Planning & Zoning
  • Violation History
  • Weed Abatement Control

MuniLogic Reviews

Munilogic Review

Mar 11, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: In the public works department, I do not think that munilogic has saved us any time with the daily road problems within the township. It's not a paperless process since you need to print two copies one for employee doing work and one for office. We did use Action Request Forms which were a two part form. Answer the phone, fill out the form and give one copy to a worker to complete road problem and keep other copy for office. It was marked completed when job was done, yellow copy was trashed and never looked at again. With munilogic, you are constantly on the computer either recording, completing or printing. It's a very time consuming system for a very busy department. The Foreman munilogic program is constantly breaking down and has been down for two weeks and is down as I'm typing this. I believe Munilogic is probably great for Code Enforcement but not public works.

Vendor Response

by Carroll Engineering on April 03, 2015

These are procedural issues that are misunderstood by the user. In addition, we were never informed of a computer being down - we can't fix, what we don't know about. This is not a true representation of our software.

Very satisfied

Mar 10, 2015
5/5
Overall

Comments: Richland Township has been using the munilogic system for many years. Carroll Engineer set up the program and trained all of the employees on how to use the program. We use the system almost everyday. We do have some issues at times but Carroll Engineering has worked with us to resolve them. Overall I think the system works for the needs of Richland Township.

MuniLogic Review

Mar 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I continue to have a great experience using MuniLogic. It is user friendly and when there are issues that need to be addressed, staff handles them in a timely fashion and is always polite.

Munilogic Software

Feb 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As far as for our needs in Public Works it works fine and does give us a paper trail and a reference to jobs done in the past. The accountability is nice because we now have a completed work order to reference when we get a phone call.

review of software

Feb 26, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: STILL HAVE SOME BUGS , BUT WERE WORKING ON SOLUTIONS.
*CUSTOMER SERVICE HAS BEEN A GREAT HELP

Vendor Response

by Carroll Engineering on April 01, 2015

The bugs she is referencing refer to procedural/process issues and not bugs with the program.