Average Ratings

4 Reviews
  • 3 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Jenzabar
  • www.jenzabar.com/

About Jenzabar ERP

Suite of Higher Education applications: Student, Financial, Institutional Advancement, HR, Finance, and Management Reporting.


Jenzabar ERP Features

  • Academic Reporting
  • Admissions Management
  • Assessment Management
  • Attendance Tracking
  • Behavior Management
  • Bookstore Management
  • Cafeteria Management
  • Classroom Management
  • Clinic Management
  • Curriculum Management
  • Enrollment Management
  • Event Calendar
  • Facility Management
  • Faculty / Staff Management
  • Financial Management
  • Fundraising Management
  • Higher Education
  • Housing Management
  • Independent / Private
  • K-12
  • Library Management
  • Parent Portal
  • Scheduling
  • School District
  • Special Education
  • Student Information / Records
  • Student Portal

Jenzabar ERP Reviews Recently Reviewed!


Very challenging to learn and not very functional in finding things quickly and easily.

Feb 02, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: I think how organized names and donations are in the database, and once you work with it a little bit, certain aspects are easy to use.

Cons: Reporting is extremely challenging. Paired with info makes, it almost impossible to get exactly what you're looking for.

My experience has been as an Academic Advisor. Sometimes the product can be difficult to understand.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is great and things are worked on quickly. This product is very efficient for our university.

Cons: It would be great to have more ease of use and updating the look to something more appealing. It would be great if this was more user-friendly so that I can better serve my students.

Overall: The ability to have student information in one location.

Very antiquated and hard to navigate

Nov 14, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: There are many areas within the software to explore -- which can be very overwhelming and hard to follow the complex system.

Cons: I think other Learning Management Systems do a better job at user experience and ease of use. From my point of view as a user, it is difficult to navigate.

Disappointing

Nov 01, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I cannot think of anything this product offers that is not found in most learning management systems.

Cons: Cumbersome to use (if you're used to a system like Blackboard, it's like going form riding a Harley to riding a tricycle), glitchy, too much down-time, not trustworthy

Overall: eLearning is cumbersome and time-consuming from the faculty side; I am an IT instructor at the collegiate level. The system involved several updates throughout the semester, and we often experience issues after an update. In August, the system crashed the first week of classes. We had to recreate over 500 courses. It was a nightmare. I am still working weekly to recreate as I go. In mid-October, we began experiencing some of the same issues we had prior to the August crash. Jenzabar support did not respond. We had another crash on October 28; this time, we "only" lost about a day's worth of work, and the system was down for two days while the latest backup was restored. The system went down again for a short time on October 31. It is very frustrating, and I would not recommend this system to anyone.

Recommendations to other buyers: I do not recommend it.