# Sentinel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sentinel Software - reviews, pricing plans, popular comparisons to other Self Storage products and more.

Source: https://www.capterra.com/p/132317/Membee

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# 

 Sentinel Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Sentinel

## What is Sentinel?

Cloud-based self-storage solution that enables businesses to streamline accounting operations with data encryption, auditing, and more.

## What is Sentinel used for?

[Self Storage](https://www.capterra.com/self-storage-software/)

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sentinel

2.6 (8)

VS.

[### Syrasoft](https://www.capterra.com/p/10010746/Self-Storage-Management-System/)

[3.9 (8)](https://www.capterra.com/p/10010746/Self-Storage-Management-System/reviews/)

Starting Price

Contact vendor

Starting Price

$99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.3 (8)

Ease Of Use

3.9 (8)

Value For Money

2.3 (6)

Value For Money

3.7 (7)

Customer Service

1.8 (8)

Customer Service

3.3 (8)

## Sentinel alternatives

[RapidStor](https://www.capterra.com/p/176278/RapidStor/)

[4.5 (12)](https://www.capterra.com/p/176278/RapidStor/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176278/RapidStor/)

[ClickandStor](https://www.capterra.com/p/163370/ClickandStor/)

[4.2 (5)](https://www.capterra.com/p/163370/ClickandStor/#reviews)

Starting price

$65.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163370/ClickandStor/)

Highest Rated

[NX.gen](https://www.capterra.com/p/119369/NX-gen/)

[5.0 (1)](https://www.capterra.com/p/119369/NX-gen/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/119369/NX-gen/)

[Task Self Storage Software](https://www.capterra.com/p/184504/Task-Self-Storage-Software/)

[0.0](https://www.capterra.com/p/184504/Task-Self-Storage-Software/#reviews)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/184504/Task-Self-Storage-Software/)

## Pricing

Value for money

2.3 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

2.3 (6)

2.3

Based on 6 reviews

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## Support, customer service and training options

Customer Service

1.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.8 (8)

1.8

Based on 8 reviews

## User reviews

Overall rating

2.6

Based on 8 reviews

Filter by rating

5(1)

4(1)

3(2)

2(2)

1(2)

Mentioned topic

Sorted by most recent

KD

Kila D.

Managing Partner

Retail

### "DODGE A BULLET!!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 19, 2019

ZERO! They are AWFUL AND RUDE!!!

Pros

NOT ONE THING AT THIS POINT TO SPEAK OF! Still not working after a month, a lot of money and MANY hours of time to invested!

Cons

Customer service is HORRENDOUS! Rude and make you feel like you are doing THEM a favor! In my 30+ years of owning and operating businesses I have NEVER experienced such awful customer service. I was actually told “you aren’t my only client, I’m not going to hold you hand!” Mind you...I had the software installed a month ago and it STILL isn’t working! I have several thousand dollars tied up in this and I cannot get support and the owner has yet to return my call after SEVERAL voicemails. I would steer clear of this company... believe me you will dodge a bullet!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Hillary B.

Manager

Commercial Real Estate

### "Without it I couldn't do my job!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2018

It is easy to use and their customer support is great and helpful!

Pros

I love this software. I use it everyday and without it I wouldn't be able to accomplish my job properly. It efficient and has everything one would need to start up a self-storage company.

Cons

It is a little outdated. Just the design of the program is a little old and could be updated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Solution Designer

Information Technology and Services

### "Don’t do it!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

November 3, 2018

Pros

The only positive is that it works well with Winsen gates. That’s really it.

Cons

It looks like a software built in the late 80s/early 90s. Nothing has changed about it. It’s hard to maneuver. We spent a lot of money on just training new hires to learn the software, which is really sad in 2018.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Stephanie W.

Facility Manager

### "Not Up to Date"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 6, 2018

Pros

The only pro was that once you purchased the software, you did not have to pay for it again unless you made upgrades or installed add ons.

Cons

Was not user friendly, does not integrate well with systems such as keypads or other websites/softwares. Behind on the new features such as text messaging, current email systems, auto payments, etc. Customer Support was costly and rude. We have since made the move to a more update, user friendly software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NG

Nikki G.

Manager

Retail

### "Decent product but outdated"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

February 8, 2018

It allows our customers to have access even when the office is closed. We can easily allow/deny access to our tenants.

Pros

This is a decent product. Are some training, the software is relatively easy to use. You can monitor your gate access, and look at multiple types of reports to view who accessed the property after hours.

Cons

Our facility has been using it for years, but it is quite outdated. You can upgrade, but it would be more cost effective to switch to a different company that has more affordable plans, and better customer service. The customer service is basically non-exhistent. It takes days to get a response via phone and or email, and even if you get a response, it usually isnt that helpful. I get help from my local computer guy instead of even bothering with WinSen when there is an issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RP

Ruth P.

Owner

### "Needs an Overhaul"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

July 12, 2016

We've been using WenSin for over 20 years. That's not because we like it, but because once you've used a system for any time, you're married to it. Moving information to a new system is time consuming and expensive.

Pros

As someone mentioned here, it was great about 15 years ago. Don't have to use a cloud based system

Cons

Nothing seems to mesh and flow...difficult to train anyone on. Updates are few and far between Service can be almost impossible to get.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Brad G.

Owner

### "This software was good...10 years ago."

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

0.0

0.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

August 24, 2015

Pros: Not hard to teach and learn. Mostly gets the job done. Cons: Looks archaic. Customizing letters and reports are restricted to crystal reports. We have had several database problems over the years. For some reason it prints receipts that are 1 character too big for a standard receipt printer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RW

Robert W.

Site manager

### "Software easy to use and learn, customer support is slow"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 15, 2015

The software is o.k., doesn't nearly compare to SiteLink or Centershift but is easy to learn and use. Limited to standard pre-formatted reports, no customizing of reports. The customer support is slow to respond to your problems, either the gate software of the tenant management software. You may be down for days before they call you back, or your gate could not be functioning because they don't call you back to fix a software problem

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132317/WinSen-Property-Manager/reviews/)

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