# Sentinel Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sentinel Software - reviews, pricing plans, popular comparisons to other Self Storage products and more. Source: https://www.capterra.com/p/132317/WinSen-Property-Manager --- # Sentinel Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sentinel ## What is Sentinel? Self-storage management solution that enables businesses to grow their operations with ease. Features include: - Tenant & Unit Management: Track occupancy, lease details, and unit status from a single dashboard.‍ - Online Rentals & Reservations: Accept move-ins and reservations 24/7 through your website with automatic unit availability. - Automated Billing & Payments: Sentinel’s automations streamline rent collection, reporting, and customer communications, helping you reduce late payments and eliminate manual invoicing.‍ - Access Control Integration: Gate codes and permissions update automatically when tenants rent or vacate. - Multi-Platform Accessibility: Manage your facility from any computer, tablet, or smartphone.‍ - Scalability & Flexibility: From a single site to a multi-facility portfolio, Sentinel Anyware grows with you. ## What is Sentinel used for? [Self Storage](https://www.capterra.com/self-storage-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sentinel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sentinelsystems.com&name=Sentinel) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sentinel 2.6 (8) VS. [4.2 (334)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting Price Contact vendor Starting Price $1 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.3 (8) Ease Of Use 4.3 (334) Value For Money 2.3 (6) Value For Money 4.2 (315) Customer Service 1.8 (8) Customer Service 4.2 (326) ## Sentinel alternatives Highest Rated [4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (146)](https://www.capterra.com/p/199707/RentRedi/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (90)](https://www.capterra.com/p/150577/6Storage/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (54)](https://www.capterra.com/p/174252/CCStorage/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/132317/WinSen-Property-Manager/alternatives/) ## FAQs about Sentinel Overview ### What company size and specific industries is Sentinel built for? Sentinel is designed for small to medium-sized businesses in the self-storage industry that need help managing accounting operations, auditing, data encryption, lien processing, and database administration. It is built for organizations that want software tailored to the operational and compliance needs of self-storage businesses. Features and Usability ### What are the key features of Sentinel? Sentinel offers accounting, late fee calculation, and multi-location support as its core features. It includes accounting tools for financial record management, late fee calculation for applying charges on overdue balances, and multi-location capabilities for handling operations across multiple sites. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Sentinel offer? Sentinel provides documentation for teams getting started. Documentation gives users written reference material for reviewing setup steps, learning product features, and checking guidance as needed during onboarding and ongoing use. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges For Self Storage Facilities Designed for self storage facilities Late Fee Calculation Allows the calculation of fees for late rent payments Sentinel 10 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Designed for self storage facilities Allows the calculation of fees for late rent payments Manage and support multiple locations Reminders sent for balance/payment due Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Handle activities like room booking, rent processing, lease agreement management, and client communication Get Advice We can help you find the software with the features you need. Features 2.0 (6) 2.0 Based on 6 reviews ## Pricing Value for money 2.3 (6) ### Starting price Free trial available Value for money 2.3 (6) 2.3 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.8 (8) 1.8 Based on 8 reviews ## User reviews Overall rating 2.6 Based on 8 reviews Filter by rating 5(1) 4(1) 3(2) 2(2) 1(2) Mentioned topic Sorted by most recent KD Kila D. Managing Partner Retail ### "DODGE A BULLET!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 19, 2019 ZERO! They are AWFUL AND RUDE!!! Pros NOT ONE THING AT THIS POINT TO SPEAK OF! Still not working after a month, a lot of money and MANY hours of time to invested! Cons Customer service is HORRENDOUS! Rude and make you feel like you are doing THEM a favor! In my 30+ years of owning and operating businesses I have NEVER experienced such awful customer service. I was actually told “you aren’t my only client, I’m not going to hold you hand!” Mind you...I had the software installed a month ago and it STILL isn’t working! I have several thousand dollars tied up in this and I cannot get support and the owner has yet to return my call after SEVERAL voicemails. I would steer clear of this company... believe me you will dodge a bullet! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hillary B. Manager Commercial Real Estate ### "Without it I couldn't do my job!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2018 It is easy to use and their customer support is great and helpful! Pros I love this software. I use it everyday and without it I wouldn't be able to accomplish my job properly. It efficient and has everything one would need to start up a self-storage company. Cons It is a little outdated. Just the design of the program is a little old and could be updated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Solution Designer Information Technology and Services ### "Don’t do it!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 November 3, 2018 Pros The only positive is that it works well with Winsen gates. That’s really it. Cons It looks like a software built in the late 80s/early 90s. Nothing has changed about it. It’s hard to maneuver. We spent a lot of money on just training new hires to learn the software, which is really sad in 2018. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Stephanie W. Facility Manager ### "Not Up to Date" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 6, 2018 Pros The only pro was that once you purchased the software, you did not have to pay for it again unless you made upgrades or installed add ons. Cons Was not user friendly, does not integrate well with systems such as keypads or other websites/softwares. Behind on the new features such as text messaging, current email systems, auto payments, etc. Customer Support was costly and rude. We have since made the move to a more update, user friendly software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NG Nikki G. Manager Retail ### "Decent product but outdated" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 February 8, 2018 It allows our customers to have access even when the office is closed. We can easily allow/deny access to our tenants. Pros This is a decent product. Are some training, the software is relatively easy to use. You can monitor your gate access, and look at multiple types of reports to view who accessed the property after hours. Cons Our facility has been using it for years, but it is quite outdated. You can upgrade, but it would be more cost effective to switch to a different company that has more affordable plans, and better customer service. The customer service is basically non-exhistent. It takes days to get a response via phone and or email, and even if you get a response, it usually isnt that helpful. I get help from my local computer guy instead of even bothering with WinSen when there is an issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Ruth P. Owner ### "Needs an Overhaul" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 12, 2016 We've been using WenSin for over 20 years. That's not because we like it, but because once you've used a system for any time, you're married to it. Moving information to a new system is time consuming and expensive. Pros As someone mentioned here, it was great about 15 years ago. Don't have to use a cloud based system Cons Nothing seems to mesh and flow...difficult to train anyone on. Updates are few and far between Service can be almost impossible to get. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Brad G. Owner ### "This software was good...10 years ago." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 0.0 0.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 August 24, 2015 Pros: Not hard to teach and learn. Mostly gets the job done. Cons: Looks archaic. Customizing letters and reports are restricted to crystal reports. We have had several database problems over the years. For some reason it prints receipts that are 1 character too big for a standard receipt printer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Robert W. Site manager ### "Software easy to use and learn, customer support is slow" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 15, 2015 The software is o.k., doesn't nearly compare to SiteLink or Centershift but is easy to learn and use. Limited to standard pre-formatted reports, no customizing of reports. The customer support is slow to respond to your problems, either the gate software of the tenant management software. You may be down for days before they call you back, or your gate could not be functioning because they don't call you back to fix a software problem Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/132317/WinSen-Property-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.