Average Ratings

3 Reviews
  • 3 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 1.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,795.00/one-time
  • Deployment
    Installed - Windows
  • Support
    Business Hours

Vendor Details

  • Sentinel Systems
  • www.sentinelsystems.com
  • Founded 1975
  • United States

About WinSen Property Manager

Winsen Property Management software is a friendly, easy to operate software, designed to assist in the day to day operations at your storage business. The Winsen software can save hours of your manager's time by helping with move-ins, move-outs, transfers, automatic billings, reminders, credit card payments, even online payments and reservations. Not to forget, easy access to tenant information and transaction histories, with only a few simple clicks on your mouse.


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WinSen Property Manager Features

  • Customer Management
  • Deposit Tracking
  • Gate/Access Control
  • Interactive Property Map
  • Late Fee Calculation
  • Lead Management
  • Move-In / Move-Out Wizard
  • Multi-Location

WinSen Property Manager Reviews

Needs an Overhaul

Jul 12, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: As someone mentioned here, it was great about 15 years ago.
Don't have to use a cloud based system

Cons: Nothing seems to mesh and flow...difficult to train anyone on.
Updates are few and far between
Service can be almost impossible to get.

Overall: We've been using WenSin for over 20 years. That's not because we like it, but because once you've used a system for any time, you're married to it. Moving information to a new system is time consuming and expensive.

Recommendations to other buyers: Without a doubt, the software you choose today will affect you way down the road. Choose carefully.

This software was good...10 years ago.

Aug 24, 2015
3/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros: Not hard to teach and learn. Mostly gets the job done.

Cons: Looks archaic. Customizing letters and reports are restricted to crystal reports. We have had several database problems over the years. For some reason it prints receipts that are 1 character too big for a standard receipt printer.

Software easy to use and learn, customer support is slow

Aug 15, 2015
4/5
Overall
4 / 5
Ease of Use
1 / 5
Customer Support

Comments: The software is o.k., doesn't nearly compare to SiteLink or Centershift but is easy to learn and use. Limited to standard pre-formatted reports, no customizing of reports.

The customer support is slow to respond to your problems, either the gate software of the tenant management software. You may be down for days before they call you back, or your gate could not be functioning because they don't call you back to fix a software problem