# SyMetric Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SyMetric Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more.

Source: https://www.capterra.com/p/132318/SyMetric-C6-IWRS

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# 

 SyMetric Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

SyMetric

## What is SyMetric?

SyMetric Clinical Trial Platform is built for the cloud era with modular, integrated tools that are designed to provide flexibility. Whether you are a Pharmaceutical Company, Clinical Research Organization, or an Academic Institution, our Platform can be tailored to your Study requirements, including Adaptive Trials, Umbrella Trials, Basket Studies, and Virtual Clinical Trials across entire Drug Development Lifecycle.

## What is SyMetric used for?

[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Contact vendor  
for pricing

Free trial  
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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SyMetric

0.0

VS.

[4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (95)

Value For Money

0.0 (0)

Value For Money

4.5 (76)

Customer Service

0.0 (0)

Customer Service

4.5 (90)

## SyMetric alternatives

[4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (44)](https://www.capterra.com/p/253399/ShareCRF/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (21)](https://www.capterra.com/p/133931/ClinCapture/reviews/)

Starting price

$2000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## FAQs about SyMetric

Overview

### What company size and specific industries is SyMetric built for?

SyMetric is designed for organizations involved in clinical trials, especially life sciences companies, research sponsors, and trial operations teams of any size that need an end-to-end cloud platform. Its modular setup suits groups that want to configure tools for clinical research workflows rather than use a one-size-fits-all system.

Features and Usability

### What are the key features of SyMetric?

SyMetric offers clinical study management, electronic data capture, and patient management, along with randomization and trial design. It also includes compliance management features such as 21 CFR Part 11 compliance, HIPAA compliance, audit trail, audit management, electronic signature, and role-based permissions, plus reporting, workflow management, and real-time monitoring.

Integrations

### Which third-party tools and platforms does SyMetric integrate with?

SyMetric connects natively to Medidata CTMS, Medrio, SAP HANA Cloud, and Veeva Vault. These integrations cover clinical trial management, EDC, data infrastructure, and regulated content management, giving SyMetric support across core research and enterprise data systems.

Getting Started and Support

### What training and onboarding options does SyMetric offer?

SyMetric provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos give users written and visual reference materials for self-paced learning and review.

Getting Started and Support

### What customer support options does SyMetric offer?

SyMetric provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user reports here.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

21 CFR Part 11 Compliance

Shows that electronic documents are authentic and linked to specific records

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Ad hoc Reporting

Generate one-off reports that meet information requirements

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

SyMetric 58 features

Shows that electronic documents are authentic and linked to specific records

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and manage schedules and meetings via an integrated calendar

Tools to manage single or multiple clinical studies within a centralized platform

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Collect and track all case report forms (CRFs) within a centralized repository

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import, collect, and capture data from multiple sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Convert paper files into digital images

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Data entry quality control method that involves recording the same data twice to maintain integrity

Assemble applications and processes by dragging over and arranging pre-built components

Import, collect, and capture data from multiple sources

Digitally sign online documents

Create and securely store digital patient records

Manage the enrollment and onboarding of all new members and accepted applications

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Track and manage inventory levels to maintain proper supply

Observe and track the demand, usage, progress or quality of a system, product, or user

Managing and tracking patient health, progress, communication, and treatment plans

Observing and tracking a patient's health status, condition, and wellbeing

Helps clinical trials/labs get patients for participation.

Reporting on how each user, task or process has advanced since its initiation

Randomize the displayed order of questions and answer options

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Capture data electronically

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Set up connections to third-party platforms to improve business processes

Allows clinics and academic institutions to create trials and studies from scratch.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Web form that allows users to enter data that is sent and processed for different reasons

Create, design and manage workflows for repetitive tasks

## Pricing

## Integrations

[

SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[

Medrio](https://www.capterra.com/p/92497/Medrio/)[

Veeva Vault](https://www.capterra.com/p/173465/Veeva-Vault/)[

Medidata CTMS](https://www.capterra.com/p/84472/Medidata-CTMS/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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