# Sage People Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sage People the right Workforce Management solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132329/Sage-Business-Cloud-People/reviews --- Sage People 4.3 (38) [View alternatives](https://www.capterra.com/p/132329/Sage-Business-Cloud-People/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sage People Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews Shawna S Business DevelopmentElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: Less than 6 months. “Sage People has extensive functionality and strong potential for organizations that need deep HR tracking, reporting, and global compliance. Once everything is configured properly, it can handle complex HR workflows and large-scale workforce needs.“ December 15, 2025 ES Emily S ManagerFarming, 2 - 10 employeesUsed the software for: I used a free trial. “It makes it hard ti sue this application and navigate it“ October 9, 2025 AA Akshaya A Marketing ConsultantInformation Services, 11 - 50 employeesUsed the software for: 6-12 months. “It provides flexible workflows, solid analytics and integrated payroll capabilities with strong customer support.“ August 31, 2025 YO Yewande O HR AdministratorInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “I have a great experience as it was easy to learn and the customer support was top notch whenever I experienced bugs and issues“ November 11, 2025 BJ Becca J HR ManagerMachinery, 501 - 1,000 employeesUsed the software for: 1-2 years. “It was easy to use for all modules that I worked in surrounding the HCM platform. “ July 17, 2025 ## Showing most helpful reviews Showing 1-25 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Graham J. Group Channel Head- Industrial Sales Food & Beverages Used the software for: 1-2 years ### "Sage People the making people management easier" January 1, 2021 5.0 Sage People is ideal to manage people, however it also allows staff the visibility of leave availability, pay slips, KPI's and reviews of performances. Highly recommended. Pros Simply enjoy the ease with which Sage People allows the application of leave, uploading of expense claims even the scoring of KPI's that gives Manager and employee the visibility of performance score cards. Allowing the integration of Excel spreadsheets to uploaded saves so much time. Cons The mobile version is a bit tricky to navigate. Review Source VR Verified Reviewer Global Solutions Director Accounting Used the software for: 2+ years ### "good platform for basic people management needs" March 2, 2025 4.0 Pros Intuitive interface, ease of navigation within the platform Cons Lack of bulk processing (e.g. have multiple approvals - need to enter each one individually and approve one by one). Review Source NH Niall H. Head of Information Systems Computer Software Used the software for: 2+ years ### "A HR system with potential but lacking in easy to use features" May 5, 2022 3.0 Pros Being cloud based it is easy to set up and data migration is fairly straight forward. Cons Reporting which is based on force.com is very poor, time management is very difficult and the roadmap of new features from Sage is weak. Review Source VR Verified Reviewer Workforce Planning Bureau Chief Government Administration Used the software for: 1-2 years ### "Great for Compliance" April 2, 2019 4.0 Pros Working in a highly regulated industry, this solution helped solve so much of our compliance work - and gave us back a ton of time by making things digital - and eliminating so much paperwork and administrative time. from onboarding, to personnel files - - - we can focus on employees with the additional time, rather than administrative processes. Cons There are a few admin tasks that I would still like to eliminate that Sage does not feature in this solution. Review Source Estela R. Senior Software Engineer Used the software for: 1-2 years ### "Good quality and great services " April 6, 2018 5.0 Pros Pleased to work with Sage People HCM, good quality and great services, without doubt one of the best companies in the area of human resources. Cons I'm really leaving without any complaints, very happy with the result obtained. Excellent 10/10. Nice Work. Review Source VR Verified Reviewer Product Manager Gambling & Casinos Used the software for: 6-12 months ### "Sage People for Internal HR processes" October 18, 2018 3.0 Sag People is still a great and very useful tool to have in your organisation. Pros It is very handy when booking leave via Sage people. You have different views available to you which allow you to see the rest of your team's leave on one calendar view. Makes it useful to plan ahead as a team. Sage people allows you to add your personal objectives which are also pretty useful. Especially in the way it collaborates with your manager. Cons In terms of navigation and UX/UI I think it lacks a little here. It feels a little outdated in design and it surely can be improved. Review Source VR Verified Reviewer Business Support Expert - TMS/TRW Logistics and Supply Chain Used the software for: 1-2 years ### "Mediocre program that seems outdated" January 17, 2019 3.0 Pros This generally has the same functions as other cloud software however the user interface seems antique and bland. Cons This software seems painfully outdated. There are other cloud softwares that blow this one away. I would recommend others before resorting to Sage. Review Source Valentina G. Web Designer Used the software for: 6-12 months ### "Great" April 6, 2018 5.0 Pros Great, certainly Sage People HCM knows how to relate to your client and how to build a good relationship, do not let them worry about any doubt, solve them with incredible efficiency and speed, one of the best companies in the area of human resources . Cons I really do not have any complaints to give, on the contrary, I only have very good reviews and very good comments, I'm 100% pleased. Review Source Shivendra G. Co-Founder and CEO Food & Beverages Used the software for: 6-12 months ### "A great tool for human capital management" April 7, 2018 5.0 Pros This product works very well for managing human capital for all kinds and sizes of organizations . Easy to use and convenient . 5 stars :) Cons This covers all the required modules with respect to human capital management requirements. Nothing bad about this. Review Source VR Verified Reviewer Software Engineer Used the software for: Less than 6 months ### "Perfect solution for CRM users!" April 8, 2018 5.0 Pros This software looks very elegant on the outside. And is easy to learn and to pick up. Very useful tool Cons The pricing is a little bit on the higher side for the same class of softwares, which makes it non-competitive. Review Source TH Tim H. HR Systems Specialist Used the software for: ### "Brilliant HR system" August 12, 2015 5.0 Fairsail is simple to learn and easy to use and configure. It is powerful - includes all the core functionality most people will ever need across the entire employee lifecycle. Integrates really well with existing / other systems. Can be implemented rapidly. Sits on the salesforce platform which is very robust. The staff at Fairsail are fantastic to work with and offer outstanding service. The system is priced very reasonably, especially compared to bigger names in the market. Cannot recommend highly enough - by far and away the best HR software I have ever used! Review Source AW Andy W. Management Consulting Used the software for: ### "We're just starting out, but so far, so good" August 5, 2014 4.0 Pros It seems very intuitive and like it can support all we are trying to do. Cons It hasn't been an issue yet, but I am concerned about their service model. Review Source Shawna S. Business Development Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Overly Complex HR System With a Difficult Learning Curve" December 15, 2025 3.0 Overall, Sage People felt like more of an administrative burden than a solution. Despite its extensive capabilities, everyday use is clunky and demanding. The time spent training, troubleshooting, and managing the system outweighs the benefits. For modern HR teams, there are far more user-friendly systems that accomplish the same goals without the frustration. Pros Sage People has extensive functionality and strong potential for organizations that need deep HR tracking, reporting, and global compliance. Once everything is configured properly, it can handle complex HR workflows and large-scale workforce needs. Cons The system is extremely difficult to learn, navigate, and customize. Even simple updates require multiple clicks and often feel buried in menus. Configuration is so technical that you almost need an in-house Sage expert to make ongoing changes. The interface is dated, slow, and unintuitive, and employees frequently struggle with basic tasks like requesting PTO or updating their information. Instead of supporting HR, it often slows processes down. Review Source BJ Becca J. HR Manager Machinery Used the software for: 1-2 years ### "Human Resources Director" July 17, 2025 4.0 Overall was a great experience and was in the system daily being the leader of HR. I ran reports, worked on analytics and other strategies surrounding staffing Pros It was easy to use for all modules that I worked in surrounding the HCM platform. Our company did leave Sage but please know that it wasn't b/c we wanted it to happen. We did not like Oracle and it was so broken. Cons That we could not keep the platform. It worked well with our site and our production teams. I was very impressed by the customer service along with the ability to use the system with ease. Review Source YO Yewande O. HR Administrator Insurance Used the software for: 2+ years ### "Sage People" November 11, 2025 5.0 I have a great experience as it was easy to learn and the customer support was top notch whenever I experienced bugs and issues Pros I got value for money as it captured all my employees information, and it was easy to use and navigate different modules Cons Payroll, we could not use sage for payroll directly, we had to try manual process to get through the payroll process Review Source VR Verified Reviewer Marketing Consultant Information Services Used the software for: 6-12 months ### "Sage People - Good Option For HR Management " August 31, 2025 5.0 In short, Sage People is a good, scalable HR and talent management solution for mid-to-large size companies, especially those operating globally. It provides flexible workflows, solid analytics and integrated payroll capabilities with strong customer support. However, it may not be the right match for organizations needing advanced performance modules and highly intuitive UX. Pros It is very user-friendly and easy to adapt. It's customizable reports and workflows help simplify core HR functions like leave requests, performance reviews and recruitment. To the best of my knowledge, we haven't face any bug issue. Advanced features like pulse surveys, analytics for wellness and insights into employee energy levels help managers proactively detect burnout or disengagement. Excellent value for money and customer support is also really good. Cons Initial customization might seem a bit difficult, however once you start using it regularly, it would be much easier. There are limited options for formatting data and at times there are small issues with navigation. Review Source AM Audra M. paralegal Law Practice Used the software for: Less than 6 months ### "Sage does have great features" February 13, 2026 4.0 I have always like sage products especially for legal aspect tracking and when this was developed I loved how it linked with our other platforms. Pros Employee Mngmt and Payroll features, it added ease to my payroll process by tracking all past events Cons DOnt have any yet im still experiencing it and the features in full mode and hoopefully i get more pros then cons Review Source CÁ Constanza Á. Localization and Testing Specialist Market Research Used the software for: 6-12 months ### "Solid solution, but could be improved" April 25, 2025 4.0 Pros It’s an all-in-one solution that covers everything from payroll to performance reviews, and it does make managing people a lot simpler. The dashboard is user-friendly, and the reporting features are pretty solid Cons I find the system can be a bit clunky at times. The integration with other software is not always as smooth as I’d like, which can create some friction when syncing data. Review Source NB Nathan B. HR Advisor Education Management Used the software for: 2+ years ### "Sage Payroll / HR / People" February 21, 2025 5.0 very positive, do use regularly for payroll. Pros easy to use, good menus and easy options Cons extra security, do wish you could edit options Review Source Response from Sage March 3, 2025 Thank you, Nathan, for your positive review! We're glad to hear that you find Sage Payroll easy to use and beneficial for your payroll needs. We appreciate your feedback on the extra security and the wish to edit options. Anna Parker - Customer Advocacy Executive ES Emily S. Manager Farming Used the software for: I used a free trial ### "Unfortunate application " October 9, 2025 4.0 My overall experience is that i dont like the application as it has too many bugs and issues which in turn slows things down Pros I like the ease of use and the value for my money. The pay roll is great too. When i use customer support they are very helpful Cons I dont like the bugs and issues thay are presented. It makes it hard ti sue this application and navigate it Review Source BH Bhumi H. Operations Specialist Real Estate Used the software for: Less than 6 months ### "Sage People Review" July 7, 2025 4.0 Overall I think this software helped us acheive a more effiencient routine for our financial reports being able to create different reports for different data was unique. I would recommend for small to medium businesses. Pros This software was suitable for our team as we only have about 25-50 users. We felt this software was user friendly. It helped us to improve our client relations and streamline our internal processes. Cons Not many cons. Price is a factor if we grow our team to more users then this may not be in our budget. Faced some software glitches during peak business hours, reports taking longer to download/send etc. Integration of this software was typically, some learning curves the first 2 weeks but were ironed out with supports help. Review Source RSR Rishi Singh R. Client Consulting Events Services Used the software for: 6-12 months ### "Easy to use" February 28, 2025 5.0 I like sage mainly because of how easy it is to toggle through the app and manage payslips Pros The interface is awesome. Very easy to understand Cons the document storage is not a big deal on sage Review Source Response from Sage March 3, 2025 Thank you for your review! We're glad to hear that you find the interface easy to understand and enjoy using Sage. We appreciate your feedback on the document storage as well. Anna Parker - Customer Advocacy Executive KB Kurt B. Accounts Manager Accounting Used the software for: 1-2 years ### "Sage People - Review" April 22, 2025 4.0 Overall i had a great experience with Sage Pros The customer help was a good experience when we had user access issues on Sage Cons The Application can make payroll easier and more functional for paying a lot of staff. Review Source LP Leonardo P. Management Accountant Hospitality Used the software for: 6-12 months ### "A Flexible HR Solution with a Learning Curve" April 30, 2025 4.0 delivers a strong, comprehensive HR management system, with a focus on automation and customization. Pros flexibility and ability to streamline HR processes Cons complexity in customization. reporting functionalities could be more intuitive, as extracting certain workforce insights isn't always straightforward. Review Source KV Kinjal V. Assistant Human Resources Used the software for: 6-12 months ### "Sage have it " April 20, 2025 4.0 I can say it’s a win win situation for small to medium enterprises Pros I have tried different product of sage Most easy to setup and use software so far. Cons Integration between other software is not easy age has other products that can be more satisfying Review Source Similar Products Featured ## Related categories [Human Resources](https://www.capterra.com/human-resource-software/)[Recruiting](https://www.capterra.com/recruiting-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.