Who Uses This Software?

Stardekk your partner for Hospitality technology, online strategy and webdesign, offering easy-to-use products such as the Cubilis Booking Engine & Channel Manager.


Average Ratings

96 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Stardekk
  • www.cubilis.com
  • Founded 1998
  • Belgium

About Cubilis

The Cubilis online hotelsoftware is a perfect tool for easy management of your hotel. With the Cubilis Channel Manager you can easily manage rates & availability of many OTA's, GDS, touroperators, yield systems. With the Cubilis booking engine you can receive commission-free bookings through your hotel website. With Booking Planner you can easily manage your daily operations from reservation to check-out ! You allready have a PMS ? no problem, you can easily connect it to Cubilis !


Cubilis Features

  • Campaign Management
  • Channel Analytics
  • Incentive Management
  • Inventory Control
  • Lead Management
  • Opportunity Management
  • Order Management
  • Partner Management
  • Product Management
  • Reseller Management
  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Reservations Management
  • Reviews Management
  • Single Property
  • Vacation Rental

Cubilis Reviews Recently Reviewed!

A lot of time winning and les paper printing !

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is , the fines t hotel software i see in my live , easy en clear to use , gratulation to the creators
good syncronisation with iphone, ipad and desktop !

Cons: May be more rapport detail, price by room etc

Overall: A lot of time winning and clear view !

Vendor Response

by Stardekk on September 14, 2017

Thank you !!

Very good product !!

May 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Stardekk is a dynamic web development and application provider. Forward thinking and creative designing. I have been very satisfied with their services and support !

Vendor Response

by Stardekk on May 23, 2016

thank you !!!

It makers our work a lot easier.

May 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very Good in use.

Vendor Response

by Stardekk on May 20, 2016

thank you David !!

Easy to use.

May 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: No contras. The helpdesk is very friendly.If there is a problem with the system im always direct served. I am a very satisfied

Vendor Response

by Stardekk on May 20, 2016

thanks Fred !

Excellent software and professional team

May 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So happy with the the booking engine and other products and services of Stardekk.
An excellent ,friendly and very professional staff !!!

Peter Wittouck - Brugsche Suites - Belgium

Vendor Response

by Stardekk on May 18, 2016

thanks Peter !

Top systeem

May 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Top systeem made in Belgium

Nothing but positive news !

May 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Already years client, since the beginning of the firm and still very pleased !!!

Vendor Response

by Stardekk on May 17, 2016

thanks Eric !!

Very stable and reliable solution !

Apr 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cubilis is great to work with : it offers many standard options in the software, extremely reliable channel connections (working with them for 6 years now and never had any problem !). And do not forget their competent, friendly and proactive helpdesk. They are professional and show commitment. Yes, I would certainly recommend them.

Vendor Response

by Stardekk on April 12, 2016

thank you Mark !!

Great tool for hotel groups!

Apr 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use Cubilis Channel manager and the portal booker since the end of 2015 and we see a nice increase in the conversion of our direct bookings. They have a lot of tools to help you getting the best results. Great service as well!

Vendor Response

by Stardekk on April 11, 2016

thanks Davy !!

not a perfect one

Feb 22, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: We have problem with connecting the rates and mapping with the suite but so far no once could solve this for already months

Vendor Response

by Stardekk on February 23, 2016

Good morning, strange hearing this, i suggest we call you - to see how this can be solved - Thanks, Vincent

Really great app

Feb 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am working with cubilis for 4 years and i am really satisfied with the possibilities.
I would recommend this to every hotel owner, It takes great care of the external channels for reservation as booking.com.

Vendor Response

by Stardekk on February 16, 2016

thanks Kurt !!

Excellent service!

Feb 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We signed up with Cubilis as one of Elina's preferred partners. They have been very responsive to our requests, and their rates are great! Our properties are all over town, and thus we need a separate account for each property. Cubilis have been very accommodating in working with us to come to an agreeable price for the package, as opposed to many of the other channel managers!

Vendor Response

by Stardekk on February 16, 2016

Thanks Naim !!

excellent service and modalities, easy to use

Feb 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro: easy to use, inlog and modify, credit card details secured
Con: changing of the pasword required every 3 m

Vendor Response

by Stardekk on February 09, 2016

merci Jo !! changing the login password is necessary within PCI - to keep your data safe - sorry for that, but we prefer having safe login.

practical for overview of reservations with the different booking engines

Feb 06, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: not easy to use and fill out the forms, good service when calling for help.

Vendor Response

by Stardekk on February 08, 2016

thank you for the review Magda, reading your remarks, you should start using our Booking Planner - regards, Team Cubilis

very user friendly for a small hotel

Feb 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to work with, no superfluous features to complete, highly intelligible software, easy to teach your staff

Vendor Response

by Stardekk on February 03, 2016

merci Reginald !!!

Bad connection of closed arrival/departure dates with HRS

Feb 03, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I recently had a bad experience:

I closed arrival days for our whole period of annual holidays. Even though all were closed, an HRS guest has been able to make a reservation. We have been required to pay the extra costs the guest had to pay for the dislodgement.

Vendor Response

by Stardekk on February 03, 2016

Hi Sereina, thank you for your review, it seems like a problem with HRS - i suggest we call you to see what went wrong, and look for a solution - thanks - Cubilis TEAM

Clear and easy

Feb 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: It's easy to use and to find information back.

Vendor Response

by Stardekk on February 03, 2016

merci Julie !!

I would not recommend anything else!

Feb 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent service!
Problems are always resolved ASAP in consultation with the hotelier.
Always nice to work with the Stardekk team; they are a part of our business success.

Very useful and good overview of all reservations

Feb 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Sometimes a training would be easy for some topics

Vendor Response

by Stardekk on February 01, 2016

dank je Nathalie ! leuk te lezen - sowieso organiseren we vaak - gratis - workshops, je bent steeds welkom hierop !

It is pleasure to work with Cubilis even as the service

Jan 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I only recommend them and also the service they have is great!

Vendor Response

by Stardekk on February 01, 2016

thank you Pascal, super !

Perfect!

Jan 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cubilis works great & is easy to use!

Vendor Response

by Stardekk on January 29, 2016

super! dank je :) zeker ook eens kijken naar onze nieuwe Booking Planner !

Easy to use

Jan 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: No comments. Everything is fine.

Vendor Response

by Stardekk on January 29, 2016

bedankt Sabine !!

Fully satisfied with Cubilis and the team

Jan 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started our busisness in 2015 basically from scratch and Cubilis was recommended to us by our hotel software partners Vestibule.
Cubilis is the perfect tool to manage all our connected OTAs, is super easy to use and the staff is always helpful, friendly and has answered all our questions.

I can recommend Cubilis to everyone working with mulitple OTAs, from a 3 Apartment start up to a hotel chaing. You will find what you are looking for.

Vendor Response

by Stardekk on January 29, 2016

thank you Christoph !! happy to read this :)

Good, but front-end needs updating

Jan 29, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall great experience.

Interface with booking engines is as good as it gets.

Vendor Response

by Stardekk on January 29, 2016

Hi Kurt, thank you ! about the front-end, you are still using the old booking engine, you should change it to the new version ! https://reservations.cubilis.eu/be/donny-hotel-de-panne?Language=nl-NL

Very good channel manager

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've used Cubilis for the last 5 years and we are very happy with the product and their customer support.

Vendor Response

by Stardekk on January 29, 2016

thank you Renieris !!

Good

Jan 28, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have à small hotel and an app for mobile phones would be nice!

Vendor Response

by Stardekk on January 28, 2016

thank you !! mobileversion coming this year !!

Made by people who know the job

Jan 28, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Made by people who know the job.
Pro: efficient and always working
Cons: communicate very little with the Hotel about the news of their work

Vendor Response

by Stardekk on January 28, 2016

thank you Marco !!!

Still a lot to improve to 2.0

Jan 28, 2016
1/5
Overall
1 / 5
Ease of Use
2 / 5
Customer Support

Comments: Its NOT a logical program to work with. You get your way around when you work with it daily but then still it's too much administrative work. e.g. If we want to move a client to another room (upgrade) we have to cancel the reservation and add manual the upgrade BUT if the "original" reservation is cancelled it doesn't match, so you need to keep track of this yourself. Otherwise, rooms are closed that are already opened. Then printing reservations is 1 by 1 could be nice to click the reservations needed and print in 1 time.

Vendor Response

by Stardekk on January 28, 2016

Hello anuschka, sorry to read you're not happy with Cubilis, strange because many other hotels are very happy - so something must be wrong. When i look at your remarks, it looks like you expect to have a PMS instead of a Channel Manager - for that we have many other options - i suggest calling you, so we can solve this problem. Thank you - Vincent

Easy to use

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Good program and good help if something goes wrong.

Vendor Response

by Stardekk on January 28, 2016

bedankt Katrien ! probeer zeker ook eens onze Booking Planner !!

Good Service

Jan 28, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are very satisfied with Cubilis. It's easy to handle and customer service is very helpful.

Vendor Response

by Stardekk on January 28, 2016

thank you ! happy to read this !!

Nice support & company

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Always willing to help :-)

Vendor Response

by Stardekk on January 28, 2016

thank you Tineke !!

Good with a lot of features!

Jan 28, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cubilis has a lot of features so you can manage your property as you wish!
It is not always easy to find the proper settings but the helpdesk is (almost) always there to assist you!

I can only recommend it!

Vendor Response

by Stardekk on January 28, 2016

thank you Eric !

Perfect. We could not live without Cubilis.

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The perfect system to keep your availability in touch with the reality. The system helps us save up to two hours of work every day.

Vendor Response

by Stardekk on January 28, 2016

dank je Didier !!

Super

Jan 28, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Thanks to the whole team

Vendor Response

by Stardekk on January 28, 2016

thank you Med !!

Efficient, reliable and indispensable

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cubilis makes my work a lot easier and it enables me to be efficient. It combines the different partners, gives a nice overview and every time I have a question, the staff at the helpdesk are very helpful and friendly. They know the software very well and they provide a very good service.

Vendor Response

by Stardekk on January 28, 2016

dank je Agnes !!

Efficient!!

Jan 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: After 10 years of working together with Cubilis, still very happy!!

Vendor Response

by Stardekk on January 28, 2016

thank you :) Vincent !!

Very user friendly system that ensures availability and prices can be quickly and easily updated, wh

Jan 28, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cubilis is an ideal tool for us to maintain and update prices and availability for more than 10 booking sites at once. Updating is quick and easy and guarantees all agents receive the same price so there is never a problem with price differences for guests.
Together with the booking engine on our website, it ensures us to get many direct bookings, bypassing agents that ask a lot of commission. The extra options, like offering packages, showing photos, writing own texts, are a definite plus. Just like the customer service by phone or email from the dedicated team.

Vendor Response

by Stardekk on January 28, 2016

thank you Wendy !!

Excellent

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: it makes our life easier.
The ease of Use is complicated because it's different for big hotels, small, b&b etc
It's very good that they occasionally give a session how to work with Cubilis
In all this years they helped us very helpful and friendly
I would recommend anyone to work with them

Vendor Response

by Stardekk on January 28, 2016

bedankt Emiiel !!

completely satisfied customer

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: cubilis is very easy in use, we have implemented also the booking planner which allows us to get rid of almost every paper in our business
trustful is the word!

Vendor Response

by Stardekk on January 28, 2016

merci Benoit !! super :)

Cabilis has always been used in our hotel and we are absolutely satisfied with it

Jan 28, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The plus side really is the fact that the program is very complete.
All needed functions exist and customer service is always helping quickly and nicely.

The only downside is that we feel like we could do lots of stuff on our own but don't actually get training to do it.
As we don't wan't to make mistake because of their potential catastrophic effect, we tend to rely on customer service a lot.
It would be nice to have a tutorial book provided.
This would be time saving for the customer service and interesting for us as we don't have any budget for trainings.

Thank you all!

Vendor Response

by Stardekk on January 28, 2016

Hello Capucine, thank you for your feedback, happy to read you're satisfied - about training, we do organise some workshops - free of charge, you are always welcome to join - please do call our support team if you need an extra personal training - regards, VIncent

Perfect tool, amazing service

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was a little sceptic (because of the price) if I needed this service for my 7 rooms.. But very soon, with a lot of kind and efficient telephone help from Stardekk, I discovered Cubilis was my best buy ever.
Removed me from a lot of unuseful stress of double bookings...
Every day I have a perfect overview.
Cubilis increased our quality of life, we can fully put our energy on serving our guests instead of spending time on verifying bookings.

Vendor Response

by Stardekk on January 28, 2016

Thank you Katia !!

Cubulis is a perfect tool.

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy to use, not expensive, all the team is very helpful.

Vendor Response

by Stardekk on January 28, 2016

thank you Anna !!!

good experience

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is very well is simple and functional

Vendor Response

by Stardekk on January 28, 2016

thank you Stefania !!

innovation en super service

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very helpful, easy in use and every year renovation (followings the needs of the time)

Vendor Response

by Stardekk on January 28, 2016

bedankt Katrien ! :)

Great channel manager and booking engine.

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great channel manager and booking engine.
The rate shopper is also a good product.
Helpdesk is friendly.

Vendor Response

by Stardekk on January 28, 2016

thank you Gerard !

A MUST for hotels!

Jan 28, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cubilis from Stardekk is a nice product! We love having it and it is a MUST if you want to be visible on multiple websites. The support team is always happy to help you. They are very quick in their answers, very nice, and solve problems! The ease of use could be better; sometimes it is very complicated to add a rate plan but overall it is a nice product and I LOVE to use it!

Good experience

Jan 28, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: In general, it's easy to use and functions properly. We've had some problems with transmission of online bookings or modifications.

Vendor Response

by Stardekk on January 28, 2016

thank you Anna ! we will contact you regarding your remarks ! Vincent

Practical and easy to use

Jan 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: back up easy to trace and easy to use.

Cons: when a reservation is made only the name of the booker appears and not the name of the guest - it can be confusing at times.

Vendor Response

by Stardekk on January 28, 2016

Salima, hi salima thank you !!! our booking planner solves your remarks, but i will check this in our channel manager ! thanks, VIncent

Cubilis channel manager

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, good customer service!

Vendor Response

by Stardekk on January 28, 2016

thanks !!

Eventual questions are solved directly, product is easy to work and gives good overview.

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cubilis is good for business !

Vendor Response

by Stardekk on January 28, 2016

merci Blanche !! super

I've used it for over a year.

Jan 28, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am a very happy cubilis user!

Vendor Response

by Stardekk on January 28, 2016

Thank you !! very happy to read this !

Easy, comfortable, and economic

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The best software I've ever had.

Vendor Response

by Stardekk on January 28, 2016

bedankt Noke !

It's super, great

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: No further comments. I'm very happy with Cubilis and cannot work a day without it.

Vendor Response

by Stardekk on January 27, 2016

bedankt Viviane !!

Best reservation system with no commision to pay

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is one of the best reservation systems I have ever found on the internet. Good support. Always up to date. And it integrates with all big players on the market.

Vendor Response

by Stardekk on January 27, 2016

merci Robin !!!

in 8 years, zero mistakes, zero double bookings

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Most important for me is that in the 8 years I've used it, it's been 100% error free.
I've never had a double booking, and I can follow everything on my iPhone and iPad everywhere around the world.
It's user-friendly without a doubt. Good connection with booking.com, too.

Vendor Response

by Stardekk on January 27, 2016

thank you Christoph !!

Great and easy to use compared to other products!

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We helped Vincent in the very beginning of the making of this product! It started small. If we look now at what the product has become it is amazing!!! It only gets better!

Vendor Response

by Stardekk on January 27, 2016

thanks Eric !!

We have used Cubilis for one year and we are very happy with it and the booking engine

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: The only thing to complain about is that during the weekend there is no hotline....

Vendor Response

by Stardekk on January 27, 2016

thank you Annette, we're investing a lot in our customer care service, if you send us an email we will always try to call you asap !

Satisfied

Jan 27, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Everything is ok. I'm very satisfied.

Vendor Response

by Stardekk on January 27, 2016

bedankt Laurence !!

$89/month without proper training

Jan 27, 2016
1/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: I'd like training to use Cubilis the right way, but after two requests I haven't gotten any answer from support.

Very good experience with Cubilis

Jan 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cubilis is overall easy to use but if you have questions the customer service team is always there to help you. Cubilis is a very useful tool to open and close dates, to add prices into the system, and synchronise them with all our channels. The biggest advantage for us is that you can update your channels very quickly and easily.

Vendor Response

by Stardekk on January 27, 2016

thanks Rebecca !!!

directe reservaties

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Liever communicatie in het nederlands

Vendor Response

by Stardekk on January 27, 2016

bedankt Rita, we doen ons best om alle talen te ondersteunen, en zeker ook het Nederlands !

Overall easy to use

Jan 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It would be easier if we didn't need to have to use a new token every 15 min. to print a new reservation with credit card details.
One code for 12 hours would be more practical when busy; in our case from 8 AM until
8 PM would be fine.

Vendor Response

by Stardekk on January 27, 2016

HI Mylene, you better not print our any credit card ! this is why you have a token system inside Cubilis, to secure your data. We are PCI compliant and need to follow some rules;

It does what needs to be done.

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Just pros, no cons.

Vendor Response

by Stardekk on January 27, 2016

bedankt Hugo !!

We've used it for more than 7 years for B&B bookings

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy. We have to make less telephone calls & send less emails.

Vendor Response

by Stardekk on January 27, 2016

very proud you are using our cubilis system for so many years ! thank you !!

THE BEST SYSTEM WE HAVE USED AND WE NEVER HAVE ANY PROBLEMS.

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are very happy with the Cubilis system.
It is easy to use, and the customer service is always good.
We think it is the best system on the market for our hotel.

Vendor Response

by Stardekk on January 27, 2016

thank you Gary !

Perfect!

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cubilis is our perfect partner! It's so simple to use.

Vendor Response

by Stardekk on January 27, 2016

thank you Luc -

Absolutely satisfied user

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We tried in last 15 years many different PMS, channel managers and booking engines and finally we landed at Stardekk. It provides a full package for hotelier, no matter how big or small.
It works perfectly and for hotels, guest houses, and bed-and-breakfasts.
It's reasonably priced, user-friendly, fully featured, with friendly staff.
We recommend all products of Stardekk for hoteliers.

Vendor Response

by Stardekk on January 27, 2016

thank you Nikolay !!

Easy to use, cheap and it's always updated

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The best channel manager in the last few years. So easy to use. Cheap.
They listen to any suggestion. For example, they didn't have Italian as a back office language. Then we asked for it, and in a few days, they did it for us. The customer service is 24 hours a day so we always find someone who helps us resolve all our problems. We recommend it to all the hotels.

Vendor Response

by Stardekk on January 27, 2016

thank you Mido !!

Excellent software

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Convenient, easy to use, and very good value for the money.

Vendor Response

by Stardekk on January 27, 2016

merci !!! Anne

Excellent Service

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cubilis is easy to use, very professional, and the staff is perfect.

Vendor Response

by Stardekk on January 27, 2016

Merci Frederic !!

good

Jan 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I would recommend Cubilis to everybody. Only the price is too high.

Vendor Response

by Stardekk on January 27, 2016

thank you Dominique !

Top tool!

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been a user since its start and I'm really satisfied. Not only do I have great satisfaction in using the product, but also every change in Cubilis has been an improvement.

Vendor Response

by Stardekk on January 27, 2016

Dank Frank !!

Super

Jan 27, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy to use fantastic tool

Vendor Response

by Stardekk on January 27, 2016

merci Christoph !

Easy

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: No comment. And it is too much to ask for a reply like this. I am very satisfied, so what more do you want?

Vendor Response

by Stardekk on January 27, 2016

merci Camilla !!

Up to date booking system

Jan 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Good and quick service. Easy to manage system. Customer friendly.

Vendor Response

by Stardekk on January 27, 2016

thank you PIet !

Excellent

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Working with Cubilis is easy and quick. Support is great, too.

Vendor Response

by Stardekk on January 27, 2016

bedankt Piet !!!

Great channel management - perfect customer service

Dec 22, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We manage +/- 500 apartments in Amsterdam, Barcelona, and Paris. We use Cubilis for our channel management and we are overall extremely satisfied with the number of OTA's we can connect with.

They always respond quickly upon receiving my email requests (and I email them often!) and with great expertise.

They also keep you informed about the process of making new OTA connections.

We can highly recommend Cubilis!

Vendor Response

by Stardekk on December 22, 2015

thank you Melvin ! Vincent

Great software with excellent support

Oct 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using this product for Hotel Plantage for many years we started to use it for our Esperanza Guest House.
Easy to use, friendly interface, all the time new tools developed.
Recommend for hoteliers from B&B to chain hotels.

Direct commission free bookings boost! With the most helpfull customer service...

Apr 07, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Super to get more direct bookings through your own website.
No more double bookings because of the use of just 1 system that links everything.
And the most friendly customer support ever!
Thanx to the whole team at Cubilis

A must have in the hospitality business!

Mar 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, high-quality program. This wonderful Cubilis configuration will help you to run a small property (like we do) or a bigger one. On top of it all, there is always this top rated support group from the Bruges office to solve any mishap or clear up any misunderstanding.
Thank you indeed and let´s continue to work together for many more years in the future.

Personal yet professional

Mar 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: You really don't need a lot of time to figure out the basics. Whenever you need anything specific you can call customer service. The staff knows the product very well and immediately will assist you with all your questions. It gives you everything you need, and more to run your hotel.

Very good customer service

Mar 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The personnel of Cubilis is always ready to assist with whatever question you have.
No complaints!

Skilled staff, always prepared to help

Mar 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Perhaps there is somewhere in this world a software that does the exact same things. I strongly doubt that there is a second helpdesk and customer service that equals Cubilis/Stardekk. Not everyone is an ITC geek, but, hey, Cubilis will solve that for you. 5 stars is an underestimation (and nope, I don't have any shares or benefits there, just a pleased long time customer).

Very Satisfied! Recommended!

Mar 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Cubilis channel manager is very good. Super easy to use. The product quality & value match our need perfectly. Most importantly, the team offers the most efficient and best customer service!

It could not be easier

Mar 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I never have double bookings, get great service, and I sleep better.

Very user-friendly, easy to learn channel manager

Mar 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is very user-friendly, logical and easy to learn software.
Great Support and software development team!

Great and Powerful Channel Manager

Mar 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: User-friendly, powerful and complete. In addition, the quality of the technical support and sales department is very good. The team is very friendly, responsive, and attentive. Cubilis Channel manager by Stardekk will soon be the leader in this complex world of hospitality management.

I fully recommend using Cubilis.

Great tool for Revenue Management!

Mar 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a freelance Revenue Manager, Cubilis has made my life so much easier! Their tool allows you to not only control your inventory, but really do active Revenue Management and improve your sales / revenue on a day to day basis. I recommend their product to all of my clients!

Very good !

Mar 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Really very good channel manager and very quick response from their customer service! We've used them for many years!

Vendor Response

by Stardekk on March 23, 2015

thanks Georgios !!

Never without anymore!

Mar 12, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: So much time saved, and no more overbookings! A bit confusing at the beginning but not complicated after a while.

Very good channel manager

Mar 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It could only be better if the helpdesk was available 24/7.
Overall it's very good.

Great product

Mar 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's easy to use with great customer service. Overall very good.

Cubilis is a very good Channel manager

Mar 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a very satisfied customer of Cubilis, for years and years.
What we appreciate and would like to point out is that the program is easy to use, as it is internet based we can have access at all times, everywhere in the world.
Besides access to the availability and rate structure, we also have access to all bookings made through one of the OTA's including the statistics.

The support department is always willing to assist and speaks our language, which is also very important to us.

Great Product!

Nov 15, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very good product, perfect for our needs. Fast and helpful customer service! Recommended!

Super Product

Nov 12, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Top product with top service.

Top

Nov 12, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Most wonderful price-quality ratio, whilst offering great customer driven service !