First Advantage

Enterprise Advantage


4.5 / 5
4 reviews

Who Uses This Software?

Human resources solution for all businesses which helps with background checks, criminal records watch, case management, drug testing, fleet compliance, analytics, fingerprinting and more.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact First Advantage for pricing details.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • First Advantage
  • www.fadv.com

About Enterprise Advantage

Human resources tool which provides background checks and drug screening through pre- and post-employment evaluation.


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Enterprise Advantage Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management

Enterprise Advantage Reviews Recently Reviewed!


Enterprise Advantage-An efficient and secure background check tool with data accuracy and compliance

Mar 26, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: FADV is an online background check vendor, which facilitates and suffice the background check requirements for employment. Enterprise FADV is one of the most preferred screening vendor for most of our Clients.

The turnaround time for the criminal checks is fast as compared to other background check companies that we have. Regarding the other sections like employments and education, the clearance depends on how soon they are able to get a response from the respective school/company. The international searches takes about 10-15 days and under certain circumstances, it may take up to 1 month for countries like India. They do not accept the documentation in order to verify or mark the search complete. They will still show a remark or red flag on the report along with the comment but they do provide an option to adjudicate the report, which is the final alternative to mark the report complete.

The dashboard is clean and easy to navigate but the transition from one screen to other is little slow so the initial process of initiating a background check takes time. It provides a flexible arrangement to complete the application-it can be completed by the employee or the employer can complete it on his/her employee's behalf. The application is extensive and asks for very specific information thus all the required documents/information must be present in front of you in order to initiate with any interruption.

Cons: The customer support team could get better. It is extremely difficult to get in touch with them. Their customer service number has many instructions one has to wait for approximately 10-15 minutes before they can speak to a human. The online chat support system is also terrible and takes around same amount of time before you can connect with somebody. They will disconnect automatically if you do not response even for a minute.

Overall: The overall experience is average as there is a lot of room for improvement especially in case of customer support and the application. They could also make the system smooth by reducing the transition time.

Good customer support

Sep 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: This is a great site to get all the BGC and Drug test completed for the candidates. Their customer support team is really responsive and solves the queries quickly.

Cons: The site has a lag sometimes while filling and uploading the details.

Enterprise Advantage

Feb 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I found it to be user friendly, and I sometimes have a hard time making my way through new software.

Cons: I liked everything about it and would recommend it to everyone!

Overall: I have used this several times and along with being easy to use, it is a time saver! Love it!

FADV - Review

Sep 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This software is easy to handle and understand, Very effective for background check process.

Cons: More detailing for time consuming but effective for Background check process

Overall: I will recommend First Advantage for Background check processing.