---
title: "Skedda Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Skedda Software - reviews, pricing plans, popular comparisons to other Meeting Room Booking System products and more."
source_url: "https://www.capterra.com/p/132372/Skedda-Bookings/"
page_type: "product"
language: "en"
---

# 

 Skedda Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Skedda

## What is Skedda?

Skedda is a leading global desk management and hybrid work platform, serving over 12,000 customers and nearly two million users, including IBM, Siemens, Mercedes-Benz, and Harvard University. We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. Skedda integrates with Microsoft365, Google Workspace, and more, and has won awards from G2, Capterra and SoftwareAdvice.

## What is Skedda used for?

[Meeting Room Booking System](https://www.capterra.com/meeting-room-booking-system-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Reservations](https://www.capterra.com/reservations-software/)

Recognitions

Shortlist

Overall rating

Based on 226 user reviews

Reviews sentiment

Positive

97%

Neutral

1%

Negative

1%

Starting price

$99

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Visitor Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Skedda alternatives

Highest Rated

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

[4.8 (4,216)](https://www.capterra.com/p/213340/Google-Calendar/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,637)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Calendly](https://www.capterra.com/p/148036/Calendly/)

[4.7 (4,129)](https://www.capterra.com/p/148036/Calendly/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/132372/Skedda-Bookings/alternatives/)

## FAQs about Skedda

Overview

### What problems does Skedda solve?

Skedda solves paper-based, error-prone space scheduling by giving teams a self-service booking system that prevents double bookings, handles recurring reservations, automates confirmations, payments, and reporting, and shows real-time availability. Office managers, coworking operators, schools, sports clubs, and therapy centers benefit most from reduced admin workload, fewer phone calls, and clearer space usage.

Answer based on 194 reviews

Overview

### Which roles and teams benefit most from Skedda?

Skedda is most used by operations leaders, office managers, administrators, and executive support teams that coordinate shared spaces, desks, rooms, or resources. Business owners and executives use it for oversight and policy control, while HR, client services, and marketing teams rely on it to streamline booking workflows and reduce scheduling conflicts.

Answer based on 219 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Skedda built for?

Skedda is built for hybrid workplace management, primarily serving small businesses at 87%, with reviewer concentration highest in non-profit organization management and sports at 8% each. It also appears with education management at 5%, while supporting a wider mix of sectors including IT, law, biotech, and finance.

Answer based on 226 reviews

Features and Usability

### What are the key features of Skedda?

Skedda includes core booking management tools like room booking, meeting room scheduling, calendar views, and recurring reservations, plus differentiators such as space management with floor plans, hot desking, and self-service online booking. Reviewers also often mention customizable booking rules, payment processing, reporting, and Outlook integration.

Answer based on 121 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Skedda starts at $99/month for the Starter plan with 15 spaces included; Plus costs 149 and Premier 199. A free trial is available, and many reviewers found the free version enough for small teams, though some said pricing jumps feel steep, premium pricing can be hard to find, and one review cited a $19/month integrations add-on.

Answer based on 63 reviews

Integrations

### Which third-party tools and platforms does Skedda integrate with?

Skedda integrates with Stripe for payments and supports over 20 integrations across calendars, communication, and business apps. Official integrations include Google Calendar, Microsoft Outlook, Microsoft Teams, Slack, Gmail, Google Workspace, QuickBooks Online Advanced, and HubSpot CRM, with Stripe the integration most clearly confirmed by reviewers.

Answer based on 22 reviews

Getting Started and Support

### What training and onboarding options does Skedda offer?

Skedda provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover product walkthroughs, documentation offers written reference material, and videos provide self-paced learning resources for teams getting started.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does Skedda offer, and how do users rate the experience?

Skedda offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live support, and chat. Users generally describe support as fast, helpful, knowledgeable, and patient, with quick answers during setup and configuration. Some mention slow or missed chat replies and difficulty finding help for more specific issues.

Answer based on 58 reviews

Booking

### How well does Skedda handle room and space booking?

Skedda makes room and space booking easy for most teams, especially shared offices, clubs, and community venues. It gives users a clear calendar, self-service reservations, recurring bookings, confirmations, and permission controls. Some administrators want better conflict visibility, more flexible multi-room handling, and simpler calendar display or reporting options.

Answer based on 121 reviews

## Features

AI summary

Based on 918 Meeting Room Booking System reviews

Capterra reviewers say these are the features buyers focus on most when choosing a meeting room booking system:

-   **Booking Management** (**55%** of reviewers rated this feature as critical)
-   **Online Booking** (**49%**)
-   **Resource Management** (**68%**)

Skedda supports all three of the top features reviewers consider essential: **Booking Management**, **Online Booking**, and **Resource Management**. Together, these capabilities help businesses coordinate reservations, give users an easy way to book spaces online, and keep rooms and shared resources organized, allowing teams to reduce scheduling conflicts and make better use of available space.

Booking Management

4.4 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Online Booking

4.8 (32)

75.00% of 32 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Facility Scheduling

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

User Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Room Booking

4.9 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Room Availability Schedule

5.0 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

A calendar that shows when rooms are occupied and available

Skedda 115 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Car Park Monitoring: Maintains regular surveillance over parked vehicles, security, incoming and leaving vehicles
- Categorization/Grouping: Organize and group data or items based on various criteria
- Class Scheduling: Schedule in-person or online classes
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Contact Tracing: identification of people who have recently been in contact with someone diagnosed with an infectious disease
- Credit Card Processing: Accept and process credit card transactions
- Custom Vehicle Owner Alerts: Ability to message/reach out to vehicle owner
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Desk Availability Schedule: A calendar or map that shows occupied and available desks
- Desk Reservation: Reserve a desk space that is available
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Employee Directory: Access names, contact information, and roles of employees in a centralized repository
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Self Service: Gateway through which employees can access the system
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Facility Management: Manage the maintenance of building facilities
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour
- For Offices: Designed to be used in offices
- Forms Management: Store, manage and track all forms in a centralized location
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Historical Reporting: Information, data and reports that are being tracked over time
- Hot Desking: Multiple employees utilizing a singular physical workstation at varying intervals
- Internal Meetings: For use in meetings within the company
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Parking Signs: Issue users digital parking signs
- Multi-Facility: Designed to facilitate operations for more than one facility.
- Multi-Location: Manage and support multiple locations
- Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room
- Online Booking: Book meetings and appointments through a website or digital platform
- Parking Management: Manage, optimize, and automate tasks related to parking operations
- Parking Zone Management: Split the parking lot into zones and define user access
- Payment Processing: Accept, record, and reconcile financial transactions
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- QR Codes: Matrix barcode that stores information
- Rate Management: Track/optimize rates in relation to usage
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Room Availability Schedule: A calendar that shows when rooms are occupied and available
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Space Management: Manage occupancy and space utilization in facilities and buildings
- Space Reservation: Manage the reservation of workspaces
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Utilization Reporting: Track the frequency of asset usage
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Visitor Registration: Make a list and register visitors
- Visitor Tracking: Track visitors and purpose of visits
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Website Integration: Seamlessly integrates with 3rd party websites
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

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Features

4.6 (207)

4.6

Based on 207 reviews

## Pricing

Value for money

4.8 (177)

Free Trial

[View pricing plan details](https://www.capterra.com/p/132372/Skedda-Bookings/pricing/)

Starter

$99.00

Usage Based,Per Month

It includes:

-   Up to 25 spaces
-   Audit Trail
-   Booking Management
-   Custom Fields
-   Mobile Applications

Plus

$149.00

Usage Based,Per Month

It includes:

-   Up to 100 spaces
-   Activity Feed
-   Dashboard
-   Data Rention
-   Policy Rules
-   Reporting
-   User Management
-   White-Labeling

Premier

$199.00

Usage Based,Per Month

It includes:

-   Unlimited spaces
-   Booking Management
-   Custom Billing
-   Dashboard
-   Floor Plans
-   Policy Rules
-   Reporting

Value for money

4.8 (177)

4.8

Based on 177 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (192)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (192)

4.8

Based on 192 reviews

## User reviews

Overall rating

4.8

Based on 226 reviews

Filter by rating

5(185)

4(35)

3(3)

2(1)

1(2)

Mentioned topic

Sorted by most recent

DC

Daniel C.

Benefits and Compliance Manager

Hospital & Health Care

### "Skedda review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2026

Pros

Skedda offers and easy to use and easy to understand platform that allows for office space booking and scheduling to be streamlined and used by multiple people.

Cons

There is nothing I really dislike about Skedda. I would admit I have used it mainly just to schedule/book conference rooms and have not delved into much else. For the basic functions I have used it for it is a very reliable platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Development Manager

Civic & Social Organization

### "Great workspace booking management system!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 29, 2025

Pros

Very easy to use, the floor layouts are simple and detailed enough to understand where exactly I'm looking to book a room or workspace. I appreciate the single sign-on feature with Google as well.

Cons

Nothing I dislike at the moment, it works as intended and that's all I need! Some of the views are a little too much info, but that's what I like about the different view options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

David M.

Director of Human Resources

Hospital & Health Care

### "Great product for a medium size organization that needs a scheduling solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2025

Very very happy with skedda. It's easy and friendly to use, very quick and inexpensive. It has met our expectations for the organization very well and is easily managed by our IS team.

Pros

Skedda is very easy to use, able to update rooms very quickly, change names of the rooms, can identify both rooms, offices and workstations as well as offsite locations. Very easy as it's connect with Single Sign on and its own APP.

Cons

The only item I'm not a fan about skedda is the outlook integration. If you think your approving you booking you accept the calendar integration and then it books the full time in your calendar. Just an odd item.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DX

Dana X.

CEO

Professional Training & Coaching

### "Great Skedda Experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 25, 2025

It has been great - no major issues. I wish we could use it for visitor management at our location in addition to specific room reservations and not have to pay an additional $99/month.

Pros

The LOLA loves Skedda! It's simple to use and to book a meeting room in our beautiful coworking space.

Cons

We would like 10 rooms included in the AllBooked Core subscription. We also wish that you could see the conflicts when booking before you add all the details to your room booking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LV

Leah V.

Sr. Client Service Rep

Entertainment

### "Pretty Good Scheduling App"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 18, 2025

I think it is a decent application to use, especially if you are limited by your work organization on what you can use for scheduling. It gets the job done and does exactly what is advertised.

Pros

The ability to customize each field and cater the application to your needs. It allows people to use Skedda in many different manners - from office planning to truck bay organization

Cons

I don't find it as user friendly as other apps, however I know people who prefer it. I think it's personal preference and aesthetics.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jonathan H.

Management Accountant

Hospital & Health Care

### "Functional use of booking multiple rooms"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 30, 2025

Easy to setup and use across a large team

Pros

The ability to see all rooms at one time to help with bookings

Cons

Lack of usable reporting features as not suitable to use effectively

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Aaron B.

CEO

Non-Profit Organization Management

### "Excellent software to easily manage complex office space reservations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 11, 2024

Pros

Skedda has been an extremely valuable addition to our suite of tech products for reserving office spaces without any difficulties. It offers some great integrations with Outlook and Teams to make it easy for staff to use, and has cool features like an interactive floorplan for all offices.

Cons

I'm currently very happy with the product; they made some significant improvements this year that have addressed our previous concerns.

Alternatives considered

[Envoy](https://www.capterra.com/p/143721/Envoy/)

Reasons for choosing Skedda

Expensive and missing some key features for office space reservations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TG

Theodore G.

IT Director

Higher Education

### "It's Everything We Needed. ...Almost!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 30, 2024

Our use of Skedda has been amazing. We've been able to set the system up, create our spaces, add our admins, and set it up (through Zapier) to where only certain events are published to our digital signage system, and posted on our website. Unfortunately, the time granularity is a real problem for us.

Pros

Skedda is amazing, it's interface, ease of use, and customizability for the price-point it comes in at are amazing. The integration with Zapier has been a game-changer for us when it comes to using the software.

Cons

:-( The time granularity. I hate to have to write this part, because this is such a sore spot for us, but I also wanted to echo the other reviewer I saw who talked about this issue. The time granularity really constrains this system for us. We have to over/under schedule a lot of things, just to make the system work for us. I think what makes me a little sore when it comes to this, is that I can't see why it isn't an easy fix. Being able to natively set a type of event would also be great. We are able to create a custom field (and that's what we've done), but I haven't seen that we are able to filter on that custom field in Zapier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EJ

Elli J.

Marketing Executive

Computer Software

### "Great desk management system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 31, 2024

Pros

Our office is a hot desking sort of office, so this tool allows us to book a seat and know we've got someone to go when we get into the office. Super simple to use, does what it says on the tin.

Cons

I think there should be some sort of alert to ask you if you still need your seat 24 hours before your booking. This would just discourage no-shows that result in an empty office even though it's 'fully booked'.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LR

Lonnie R.

Operations Manager

Higher Education

### "Great for booking rooms/spaces. Needs some improvement on functionality"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 17, 2024

Overall, our center is having a positive experience. As we learn how to use this more we are seeing that it is saving us time and headaches. \*Another recommendation that would be useful is to have more ways to send out automatic replies to users. For example, it would be great to have the ability to send out automatic reminders 24 hours in advance to our student users about their event. Being able to attach files to that automatic reminder would also be a boon.

Pros

1\. I like that our faculty find it easy to book. I had to do a little training with them on how to book multiple rooms at one time as they were selecting each room separately and were complaining about having to put times/dates/materials needed in over and over again. With that little bit of training they are now quite happy with how easy it is to use. 2. SSO has also been a success, although it did take a while for our IT team to get this up and running. We also like that you can choose certain "views" if you want to see if a certain space is available on the calendar you simply create a "view" for that space and it becomes a filter. Faculty have responded positively to having a graphical representation of the center. It helps them see the space visually. 3. Great options for customization on tag colors, booking conditions, access conditions, tags, and space details that can include adding pictures of your spaces.

Cons

1\. What I least like about Skedda is how it's scheduling data is formatted when you copy the feed link for use on an external calendar. It works great for individuals but not for administrators. I use this feed link with my digital sign that is in our center hallway. When you copy the feed link from the integrations tab it does not give you any options on what data is going to be shown. This link shows data that I do not want the public to see, specifically the users name who booked it. That should stay internally. I wish i had the option to not include that information. Skedda does do this on an individual level but not on a administrative level. At least not that I can see. 2. It also won't display (on the digital sign from the feed link) multiple rooms unless they are separate events. For example, I have an event going on that is using multiple rooms at once. If I create a single booking with multiple room selection, the feed link that the digital signs sees will display the event name, the first room number, and the + other. It won't show all of the room numbers unless you make an event for each room. That becomes tedious and time consuming. 3. There also isn't a "Today" button when viewing the schedule to make it easy to get back to the day's date. 4. When viewing the schedule in "List" mode, you cannot increase/decrease the size of the columns. This would be helpful to have when you want to increase the size of a column to see the entirety of the booking. 5. The tag system is helpful but it's a little clunky for initial use. For example, I have our scheduling system to only allow people with tags to book. Once they are in the system and tagged it works great. But this means that I will have some managing to do with my new users as they will be signing on using SSO and when they do that they initially will not have a tag, which means that can't book until i give them one. It's fine if it's only a few people but it becomes problematic with hundreds.

Switched from

[Cloud SIM](https://www.capterra.com/p/173942/Cloud-SIM/)

The option we needed wasn't listed so please disregard CLOUD SIM. Our product was called Simbridge by Laerdal. We are moving to another video management system that does not have a robust scheduling system. Skedda is close to what we were using in our other video management system.

Reasons for choosing Skedda

Our legal team at the University would not accept Wiser's contract as written.

Review source

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[View all Reviews](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/)

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