Who Uses This Software?

Growing businesses that want to accomplish more. Over 8,000 agencies, development firms, e-commerce sites, law firms, construction companies, and startups use Hubstaff to maximize productivity.


Average Ratings

542 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
    See pricing details
  • Pricing Details
    $5 a user per month
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Hubstaff
  • hubstaff.com
  • Founded 2012
  • United States

About Hubstaff

Fight inefficiency and work better with streamlined time tracking from Hubstaff. Track time through simple desktop, web, and mobile apps, then manage invoicing, reporting and more through one dashboard. Hubstaff integrates with over 30 apps so your business can run more efficiently, including Basecamp, Trello, Asana, Github, and Paypal. See work happen in real time, track location with GPS monitoring, identify roadblocks and keep moving forward. Available for Mac, Windows, Linux, and iOS.


Hubstaff Features

  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking
  • Billing & Invoicing
  • Customer Management
  • Dispatch Management
  • Equipment Tracking
  • Mobile Access
  • Online Booking
  • Scheduling
  • Work Order Management
  • Bid Management
  • Change Orders
  • Gantt Charts
  • Job Scheduling
  • Project Scheduling
  • Rescheduling
  • Staff Calendar
  • Task Management
  • Activity Monitoring
  • Browsing History
  • Email Monitoring
  • Keystroke Recording
  • Productivity Analysis
  • Remote Control
  • Screen Activity Recording
  • Time & Attendance
  • Time Tracking
  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Employee Tracking
  • Medication Database
  • Patient Intake
  • Scheduling
  • Time / Task Reporting
  • Bid Management
  • Billing & Invoicing
  • Client Management
  • Employee Scheduling
  • Inventory Management
  • Mobile Access
  • Payroll Management
  • Quality Control
  • Surveys & Feedback
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Groundskeeping
  • Inventory Control
  • Irrigation Tracking
  • Job Management
  • Landscape Design
  • Mobile Access
  • Payroll Management
  • Plant Database
  • Quotes / Estimates
  • Routing
  • Scheduling & Appointments
  • Work Order Management
  • Billing & Invoicing
  • Client Management
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Payroll Management
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation/Leave Tracking
  • Workstation Tracking

Hubstaff Reviews Recently Reviewed!


Capterra loader

Great for online teams

Sep 17, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how it's so easy to use for any new team member. I can also teach a new manager quickly on how to track those who are below them.

It's also great that I am able to calculate pay easily, and see who has been actually performing the least when online.

Cons: The biggest thing I would love to see is being able to easily check if someone has been adding/modifying their time too much. In the old software that we used, I can easily open a calendar and for each employee, check how many hours was working on the computer, and how many hours were done offline/tracked by the app. I have to go through one by one before actually catching someone who is violating company policies.

Another one would be instead of having the checkbox portion of idle time when people have been away from their computer, make it a radio select where they have to choose whether to keep or delete it. This has caused so much confusion with our team when we started, and would greatly help in making sure that their time is logged correctly.

Overall: Great! It's amazing for the team but needs more options for the manager to be able to easily track employees with whatever variable that is needed.

Vendor Response

by Hubstaff on September 24, 2018

Hello! Thank you for your review. In regards to being able to easily check if members have been editing time manually, we do have a report section dedicated just for that. It is called "Manual Time Edits", and you will be able to see exactly which time was edited manually instead of tracked with the time tracker. As for the idle time features, we would love to here more about your feedback and suggestions. Please feel free to contact us directly at support@hubstaff.com and let us know!

Easy to use, not quite as easy to manage, but still pretty easy to manage.

Feb 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Hubstaff gives different levels of control that can be passed down through the command chain, allowing The Boss to have the total domination he needs to feel like The Boss while enabling middle management to fiddle usefully with things and retain enough control over their team's calendars and settings to not make them feel emasculated and vestigal. Even the rank-and-file employees themselves can be given a decent amount of control -- or not, if that's how you like it.

Cons: The calendars used on their Timesheet pages are really finicky -- sometimes, you swear the thing you just did in order to get from 'looking at today' to 'looking at yesterday' SHOULD have worked, but clearly didn't...and then you do the exact same thing again, and it works like you expected.

Also, and I realize that this is a problem in all similar software but it IS avoidable and SHOULD BE avoided even though it's not actually avoided anywhere, Hubstaff is not great at dealing with timezone changes. So if you have people on the East Coast, people on the West Coast, and people in the Philippines, two of those groups have to learn to think and act like they're in the third group's timezone, and that's hard when you're dealing with entry-level remote workers.

Overall: We're able to track the work time and habits of a mess of remote workers from the other side of the world with relatively little fuss.

Good time tracker for individuals

Sep 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: * Apps for OSX, iPhone

* Perfect for individuals

* Allows reports for customized date range

Cons: * Website is often confusing: always have to look around to find the right page for creating a customized report

* Task durations are only downloadable in hour:minute:second form, which makes it cumbersome if you're importing into a spreadsheet and still need to convert to decimal hours (e.g., convert 1:37:17 to decimal)

* Need to enter tasks when setting up a project: can't enter them in the process of entering time. Would be nice to be able to type a task in the dropdown, have the page display an alert ("Do you want to add the task 'Drive to customer site' to the project?"), add the task to the project, and update the drop-down.

* Would like the option for more flexibility in manually entering times, e.g., if I'm doing something from 9:00

a.m. to 9:38 a.m., and I realize that I haven't started the timer, give me the option of manually entering 40 minutes before 9:40 a.m., even if it's not yet 9:40.

* In general, need more configuration options (see above).

Overall: I needed more flexibility in specifying date ranges than I had in the previous time tracker I was using, and Hubstaff delivered! It's not perfect--and sometimes it's frustrating--but it's nevertheless indispensable to me.

Capterra loader

Make remote work possible with Hubstaff

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: At first I thought it would be impossible to work with a group of people living from different parts of the country. But through Hubstaff, it allowed me to manage these people with the Task Management tool, easily and accurately measure their productivity level, and at the same time, see what they have been working on with the Screen Capture feature.

Cons: My only concern with Hubstaff, or any product for that matter, is the cost. Everything that offers good quality service really comes at a price, and I think Hubstaff has given me that. My organization has been using Hubstaff for over 3 years now and we are still and will continue to use it for years to come.

Overall: My organization is trying to reduce cost by letting employees work remotely. This is also to allow us to hire talent not just from our country but to all parts of the world as well. Through Hubstaff, it makes managing people easier because there is transparency. Hubstaff's ability to track time, measure activity level and take screenshots of what the workers are actually doing have helped us achieve our business goals.

The best time tracking platform out there

Jul 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hubstaff is, hands down, the best time tracking platform on the market. My business would not function efficiently without it, and I honestly wouldn't be able to be as mobile as I am without it. My business model depends upon collaborations and Hubstaff makes that possible for me with very little time spent on administration. You simply can't beat the cost for what you get!

Cons: While Hubstaff is brilliant at what it does, I haven't upgraded to their premium account because I find the payroll and billing to lack the flexibility I need to work well. For example, it doesn't allow me to write-in a description of activities accomplished on the billing, which some of my clients require. So I'm stuck using other platforms for that. Also, there's so much potential in their task system to replace other project management platforms, but it's not there yet.

Overall: It saves me so much time and allows me to easily check work product progress for my staff and partner consultants who work a state a way or across the world. It also allow me to be completely mobile when I need to be and allows the same for my staff/partners.

Capterra loader

Brilliant product, easy to use, does all you need it to

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is a brilliant price for what it does. When looking for a good time tracking software I wasn't too sure which would be best for me, however, I figured it was worth a shot. I only use it's basic features - eg I don't use the invoicing etc just the time tracking but by doing so I have really managed to optimise my time spent on both client work and personal work. I also like the ease of use of the software. I primarily use the Mac Application but have also used Hubstaff on my phone (iPhone) and PC - all of which have been simple to use.

Cons: At first, I found it difficult to find monthly reporting, however after a quick Google I managed to resolve this. I think it could be made easier to find.

Overall: Hubstaff allows me to keep track of how much time I'm spending on each of my clients individually as well as how much time I am spending on my own work such as accounts or my own social media. In turn, it has allowed me to work out a much bette hourly rate to work towards and allows me to identify those clients who take up too much of my time for their budget.

I use the Hubstaff monthly reports to give a clearer overview of where my time has been spent.

Overall, Hubstaff has allowed me to work to better financial goals as well as helping with optimising my time.

A company that really gives that plus!

Sep 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I am with them now for (I think) a month (and a half?). The desktop App works flawlessly. It is really easy to integrate with Gitlab, Github etc. (I did not try anything else since i'm using these only) My clients love that they can see that how much time I spent on an Issue. When I close the Issue with the desktop app, it comments to the issue the tracked time. I can feel that they really care about me as a customer. I had some issue with the payment (from my bank's side) they extended my trial so I can keep tracking time while my bank fixed the issue... :) I remember some week ago they were under maintenance for a short time on Sunday (when the less customer were tracking time). Unfortunately I was online, tracking my time, just to see that I lost 1 or 2 hour. I reported it, they told me sorry and they even offered to pay the lost hours. :) I turned down the offer since I could add it manually, but this is something that... that you may be never going to see from other companies. :) I tried a lot of time tracking solutions but stopped them using after 1-2 weeks. I'm still using Hubstaff ( I broke my personal record with them ) Maybe the great service, maybe the excellent customer support... I don't really know. They're just right for me.

Pros: They care about you. Good pricing / well priced. Easy to use Dashboard. Easy to use Desktop App. (that integrates pretty well with other services, like GitLab) They handle your problem lightning fast. Even if it requires further development. I mean seriously... you report a bug or something that it is not working as intended and it gets fixed in a short span of time... (mine got fixed in 1 or 2 weeks, it was some integration problem with Gitlab)

Cons: Well maybe if I could add manual time between any range, like: 8:01 - 8:08 not just every 10 minutes like: 8:00, 8:10, 8:20, 8:30... but I usually track instead of adding manually. :)

Vendor Response

by Hubstaff on September 18, 2015

Thank you! We're happy to see that you can tell that we care about our clients. It's the most important thing to us.

Great value for the money

Sep 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked #1 that you fully support a LINUX client. So hard to find that support these days. I also liked the integrations with other platforms for pulling in projects and subprojects. We use LiquidPlanner for our project management, and Hubstaff made it so much easier to track my time.

Cons: I had a problem getting it to connect to multiple sources. I tried pulling from LiquidPlanner for project stuff, and Asana for task management, but could never quite get it working. I was working with tech support on it, when my company basically pulled the plug and went a different direction, so I never got to see the final solution.

Overall: My main problem I was looking to solve was time keeping. I wanted a small tool that would sit in my tray that I could easily switch between projects. As a consultant, I need to track my time in a fairly accurate manner, not only for my customers, but for internal forecasting on how long services take to deliver. Hubstaff made that very easy with an app that sat in my tray, and was a simple click to start/stop time, or change projects on the fly.

Mediocre

Nov 30, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It works. I don't have any issues with it starting or turning off and it gives you the corrects time. I like that it tells me when it takes screenshots and you can export your data.

Cons: I can't use the minimized version unless I want to keep opening it up and changing the timer again and again so I just keep the max window open and hide it behind everything. I would like it if there was a "favorites" section where your most commonly used tasks were grouped together. I work for a company that has a ton of projects that they want us to record and I feel like I'm digging through stuff.

Overall: I work remotely so they want to see when I'm working and see screenshots to make sure I'm actually doing work. So, for a management point of view, it is a useful tool if you want to see everything from when they clocked on, what they were working on, screenshots, and how much activity they had when they were working. From a user perspective, I think it could be improved. Maybe improving the minimized version. And perhaps creating a favorites option for tasks you work on regularly.

I use hubstaff to keep an accurate record of how long I've spent on each episode/freelance project

May 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how easy it is to separate my projects and start/stop the clock. My favorite feature is that hubstaff can detect when I've been idle and accidentally left the timer running.

Cons: I work in tv animation and use this software only for myself. Therefore, it has a ton of features that I don't need, and sometimes I think another product might be better for me. My main wish for hubstaff is that there was an intuitive way to just click on a project and see the total hours spent on it. A kind staff member helped me out with this issue, but I'd still rather see an easy way to just click on the project name and receive the results!

Overall: I was able to form a more accurate picture for myself of how long it truly takes me to design a full episode, as well as my daily average, and it's helped me work towards my goals of being more productive.

Vendor Response

by Hubstaff on May 22, 2018

Hi Julia, thank you so much for your feedback, we always appreciate hearing what our customers have to say and strive to make our software more user-friendly. We will pass your suggestions along to our development team.

Hubstaff is a great way to keep track of your team off your location.

Apr 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hubstaff is a great tool to track down your team and ensure that team is productive in-spite of working in distributed environment.

It is not always necessary to closely monitor the people working for you, however sometimes it is unavoidable. Hubstaff gives a great way to feel satisfied that team is working on the right task & that too with good productivity.

Way to capture screen shots & track down activities are good.

Best way is to customize how many screen captures you want, & what all needs to be tracked.

It is great to use this tool on various platforms & track all very well.

Cons: I liked the previous theme better, though new look is good too.

In desktop version, sometimes I feeling async in time tracking vs web version, but all in all it is good.

I have been working for more than half a year with hubstaff. Very convenient, everything is simple a

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy operation, flexible setup, convenient tariffs, and a good application. The big advantage is the integration with most services.

Cons: I would like to combine the advantages of the old version of the dashboard and a new one, for example, there is no daily activity in the new version. There are also problems with the desktop application. Namely, the setting of the monitors, from which the screenshots make the program. As an example, for the upwork - a screenshot from all monitors or only from an active one. And in response to complaints from users from the support service, only the answers come: turn off the monitor, start the application, then turn on the monitor, and, perhaps, you will succeed. There are also problems with the desktop application. Namely, the setting of the monitors, from which the screenshots make the program. As an example, for the upwork - a screenshot from all monitors or only from an active one. And in response to complaints from users from the support service, only the answers come: turn off the monitor, start the application, then turn on the monitor, and, perhaps, you will succeed.

Capterra loader

Great Time Logging Software. But needs to be more cheaper and User Friendly.

Sep 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great tool for Managing team and time logs.

We can now measure our time and especially measure the time of remote workers.

Its also great if I have to give reports to clients. So client dont ask much regarding the efforts that has been put by the agency.

Reports and time log is really awesome.

My friends use the feature of paying the freelancers or contract employees via Hubstaff and recommends it to be great, however I have never used that feature.

Cons: Quite expensive for a small team.

User Interface is extremely confusing. If a new user joins Hubstaff to check reports, it is one of the hardest part for them.

Support is quite poor too. You message them today and they will reply you next day. Although they have attached a chat bot in the dashboard, but no one replies.

Overall: It is a great tool for time logging. However the user interface is really really hard to navigate. Although the color and button scheme is quite modern, the overall travel on the dashboard is quite hard.

It is really awesome if you are managing freelancer, remote workers or contract employees. It brings such a transparency for the entrepreneur so everyone is in loop, client and employees.

Capterra loader

Hubstaff helped me and my client in managing our team

Sep 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Hubstaff is a great tool to manage your team of freelancers wherever they may be. It allows the team members to track their work progress. The screenshot and work progress tracking function allows the team manager to review how efficient and effective they are in doing their work. Their Payroll feature is awesome too in managing the salary payment of all the team members.

Cons: I believe they can add an instant messaging tool so everyone can message each other while using the time tracking tool.

Overall: Hubstaff is a great tool to manage your remote employees.

Vendor Response

by Hubstaff on September 24, 2018

Hello! Thank you for your review. We would love to hear more about your instant messaging tool suggestion. We are always looking for feedback on how we can improve the platform. Feel free to contact us directly at support@hubstaff.com about this.

Capterra loader

It's the best time tracking app I've used so far.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: I think the most valuable pro is to the person or company how you're working for, it gives you so much information about what the people is doing, the activity rates, etc. The time tracking is accuarated to the time you've been working. And it doesn't consume any of the PC resources at all.

You can have anywhere you are working, the phone, the PC. Even without having the app.

Cons: Casually I recently had a problem, my computer didn't updated to the summer so the hubstaff became a little crazy. The fact is that the customer support haven't help me at all, the reply the emails late, of telling my things like "you don't have access to internet". I think thats a way to improve the service, have better qualified people answering the customer issues. Other thing is that one day a person replys you and 4 hours later another completly different. that makes me think I'm dealing with bots.

A Great Software for Tracking Distance Employees and Contractors

Jan 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This software has made it a million times easier to outsource work online, allowing me the freedom to find qualified people from outside my local area.

Pros: Accurately tracks time that someone works, providing screenshots and activity logs. They also offer logs of websites on while clocked in. It gives you security when outsourcing work to know that the time you are paying someone for is actually time worked. I have had instances where employees had been doing work for other customers while billing me for time and it has in turn allowed me to address issues immediately and saved money and time.

Cons: The activity tracker (where it tracks the % of productivity) is not accurate so it must be taken with a grain of salt. If you are not actively keystroking, it clocks the time as non-productive. Also, be careful when removing or adding employees as you may still be billed by hubstaff monthly for them.

Capterra loader

Hubstaff for Tracking

Aug 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I used hubstaff for a while when we had our offsite team log in to keep track of their time. Overall it was an interesting software. It was easy to use and it was straight to the point. I would get daily emails showing the time tracked and the mobility etc.

Cons: The only thing I didn't like was the user error of forgetting to stop the time when walking away from the desk or at the end of the shift.

Vendor Response

by Hubstaff on September 10, 2018

Hello! Thank you for your review. In regards to the issue about a user walking away from their desk at the end of the day and forgetting to stop tracking, we do offer Idle controls for this situation.

You are able to set the idle timeout for your Hubstaff organization (or for the individual member) at 5 minutes, 10 minutes, 15, minutes, or 20 minutes. With the "Keep Idle Time" feature, you can also set it so that each idle member will be prompted about whether the idle time was actual work time or just them accidentally leaving the timer on.

Have a great rest of your day!

Hubstaff - 4PatientCare

Sep 14, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We're a fully remote company, so Hubstaff has allowed us to have a system for accountability of working time. Also has made it much easier to work with independent contractors and for them to invoice us accurately and easily.

Cons: The time tracking originally was quite glitchy, with time being lost and tracking starting and stopping randomly. However, the release of the Hubstaff chrome extension has pretty much fully resolved any issues we've had.

Vendor Response

by Hubstaff on September 21, 2018

Hello! Thank you for your review. We are sorry that you were experiencing issues with time tracking. Our customer support team is available 24/7 to work through any issues that come up, please feel free to contact us at support@hubstaff.com and let us know exactly what the issues were.

I work on several grants and to ensure that this is tracked, I use Hubstaff to track my own time.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I can have different grants listed and when I work on those grants, all I have to do press a button to track my time. When I am doing my own personal admin, time can be tracked too. This has increased my awareness of how my own time is spent and also when I am neglecting some of the my projects.

Cons: I have not used this on the laboratory computer since it takes screenshots which may contain confidential information and am prohibited from letting that get out. I have talked to the customer services that and mentioned that I would like their function taken out and it is a huge security risk.

Overall: I can manage my own time better and can see over the course of the week, which are the projects that I am neglecting. This helps me plan my time for the coming week.

Vendor Response

by Hubstaff on May 23, 2018

Thank you for taking the time to leave a review, we appreciate your feedback. In regards to the screenshots, you can disable this feature altogether, simply go in to the admin settings of an organization and change the screenshot frequency to "none." If you have any additional questions you can email us at support@hubstaff.com.

Can still use some work

Jul 28, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: The time tracker is easy to use. I especially like that it detects idle time and prompts me to decide whether to delete it. This is a huge time-saver since it prevents me from having to figure out exactly when I walked away from the computer and forgot to stop the time.

Cons: As far as I can tell, there's no way to append the screenshots to an invoice or to send them as a separate file. I have not yet contacted customer support to find out if there's a way to do it, but that's such an obvious function for users to want that it should be easy to find and use. Also, there should be an easier, more intuitive way to access a project's data. I should be able to click "Projects," then click the project I'm interested in, and then have a little dashboard with links to timesheets, screenshots, and invoices for that project. Currently it only lists members assigned to that project and tracks where we are with the budget. This should really be a one-stop page for the project -- and consequently should probably be at or near the top of the left-hand sidebar menu.

Overall: Despite the somewhat aggravating issues with lack of intuitive controls and the inability to append screenshots to invoices, it has done its job of tracking time and helping me compile professional-looking invoices. However, after I finish my current project, I'm considering moving all my independent clients to my Upwork account since Upwork is now allowing us to bring our outside clients in at a 0% fee, which means I don't have to use an independent escrow service.

Here's what would keep me a loyal Hubstaff client:

- Make the controls more intuitive and user-friendly

- Give each project a one-stop dashboard where we can access all data related to it

- Perhaps find a reliable escrow service to partner with so that we can keep track of escrow and budget together in one place

Great value, with a caveat

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Works well for tracking the hours and activities of various employees, while they're on the go. It's a great reporting tool, and it offers automated payroll; abeit at an additional cost.

Cons: I don't like how it notifies the employee using the software each time there is a screenshot taken. It gives them an opportunity to manage their workflow in such a way that they can predict when the screenshot happens and minimize a window of objectionable content.

Vendor Response

by Hubstaff on September 21, 2018

Hello! Thank you for your review. To ensure that you know exactly what your employees are doing and working on, we also offer monitoring of URLs and Apps to ensure that there is complete visibility over what they have open on the machine. Even if a screenshot does not capture non-work related activity, the URL and App features will. If you have any questions about those features, feel free to contact us directly at support@hubstaff.com

Capterra loader

Hubstaff, a perfect time tracking solution for a small studio

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy time tracking

Apps for all platforms

Management features and settings

Cons: Lack of ability to archive past projects

No default settings for reports

Plans are not flexible

Overall: Hubstaff is a perfect solution for our small studio (team of 30). We use it in half of our projects and it worked perfectly to the moment. We will continue using Hubstaff and recommend it to similar teams/companies.

Vendor Response

by Hubstaff on September 21, 2018

Hello! Thank you for your review. In regards to the projects, we do offer the ability to archive them. You can archive them directly from the "Projects" area by clicking on the "Actions" drop down menu. You can also see your archived projects and restore them. Here is some more information about this feature: https://support.hubstaff.com/can-see-archived-projects/

Great overall, but there is something missing...

Jul 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Great value for the money

- The integration with our task tool, Asana, works pretty well

- Ability to set internal and external rates per hour

- Daily task summary emails are helpful

- Time/Screen tracking has worked flawlessly--which is the core of the product.

- Timesheets can be reviewed

Cons: - Reporting is finicky. Has the basic options but not too granual

- The desktop (Windows) app is dated. It works, but doesn't look great. And the integration with Asana leaves much to be desired (tasks are not laid out properly)

- Inability to initiate the desktop client from the Asana web app. So, to start time on a task, you need to find it in Asana, then find the same one in the desktop app (which is difficult when you have multiple tasks using the same name), then click "Start"

- Asana integration does not update itself when projects are removed, renamed, or added.

Overall: Time tracking, monitoring, and Asana integration

A tool that is paying for itself

Sep 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, very user friendly and accurate with time tracking.

Cons: When you integrate a project with Trello, you can't add new manual tasks. Sometimes the reports for activity are really aggressive giving the impression you are not working

Overall: We use Hubstaff daily with my team (8 freelancers) we keep track of time and tasks with it and it's integrated with Trello so we can directly assign those tasks on a single application and use it with Hubstaff without any issues. From the manager point of view it's a great tool to keep track of what's going on with your team and how time is spent. I would love having a the old dashboard where I could see the overall team's work. From the freelancer's point of view sometimes we spend lots of time reading or investigating and this affects the overall activity giving the impression that you are not working because there is low activity on the keyboard and mouse.

Excellent way to track employee productivity and ensure they're working

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am able to see what my employees are doing all the time. Before using hubstaff, I didn't know when they were messing around and when they were actually getting work done, but it seemed like there was an awful lot of messing around. Now they don't mess around because they know there is a screenshot taken every 10 minutes.

Cons: I have had some issues with employees having trouble with the software in regards to tracking their time or other technical problems, but nothing major.

Overall: I really like hubstaff and have signed up for another company I own and have recommended it to several others as well.

Capterra loader

Simplicity and easy management - all you need

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Hubstaff is simple. As a team member, I was able to set up the software, be added to the project at hand, and start working within minutes. No complicated options to figure out, and everything was 100% intuitive. The desktop app is small and unobtrusive. I really don't want more things to complicate my work, so Hubstaff was perfect for me.

It also has a mobile app which it syncs with perfectly. I only had to use this once, but it was quite useful to have the option.

Cons: The Hubstaff mobile app was a little clunky. It seems like it's basically a direct translation from the desktop app. It's usable, and useful for sure, but could be streamlined for mobile. Something I would particularly like to see is the option to start and stop tracking from the notifications area, like you can with media players.

Overall: Hubstaff is the first third-party time tracking software I've used. It gave me peace of mind above all else. Really can't ask for more.

Capterra loader

Incredible and clean

Jun 07, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hubstaff is one of the daily tools we used in our Startup. As techies, we need to be always connected, with other team members, colleagues, and clients. It's good to have this tool since our core office is in SF and all our developers are around the world!

Cons: I think there's a lot of space to grow in the design perspective. For example, I think the timer can be more friendly for the user in this case de developer and also it could have other functionality like see screenshots directly from the app without the necessity to open the web page.

Overall: Organization of our Startup / Company.

Generally very good. Time overview tools could be improved

May 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use to track time -- I especially like the "idle feature" that gives you the option to keep or get rid of idle time. I like the ability to easily look over my week's time.

Cons: I wish that it were easier to see the number of hours worked in a particular span of time. It would be nice to be able to start the weekday on an arbitrary day. It would be nice to be able to add/edit time from the desktop app, or to have the desktop app synchronize more effectively with the website when time has been added or edited.

Overall: I can more easily track my work time, which is very nice as a graduate student with an unstructured workday.

Vendor Response

by Hubstaff on May 22, 2018

Hi Matthew, thank you for taking the time to leave a review, we always appreciate feedback from our customers. Our software does allow you to choose the day your workweek starts and add/edit time from the desktop app. If you would like to set up a quick demo, send us an email at support@hubstaff.com and we can walk you through how to do this.

Capterra loader

CREACRE REVIEW FOR HUBSRAFF

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is user-friendly, you don't really have to be very techy to get used to HUBSTAFF.

Cons: What I least like about this software is that there is no option to monitor like activities or live timer for the team. I suggest it would be great is the managers would have the ability to see the LIVE TIMER STATUS of each team member.

In addition, it would be really nice if HUBSTAFF CUSTOMER SUPPORT will have a phone line to cater to inquiries.

Overall: Overall it was a good software, with good customer service yet a bit pricey. We also consider using it again in the future.

Well Done Hubstaff!

Worth it

Jul 30, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that it is quick and easy to set up and add team members

Cons: It is often very tricky to get the reporting I need from the platform, in addition, it tracks per day so if an employee works late or at night then it makes it hard to track the hours.

I also find it very frustrating to upgrade/downgrade accordingly. I have had to do this a few times as our company has made internal changes and was forced to cancel subscrition then go through the process of purchasing again and wait for the Hubstaff team to make the neccesary changes on the back-end before my team could continue to use it.

Overall: Hubstaff has helped me keep track of my disctibuted workforce. We are based in Thailand and have employees scattered all over the world.

Does everything I need

Jun 01, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows me to keep tabs on my work in the office or on the road, and to quickly swap between projects when the phone rings. I really like the reports on cumulative hours and the ability to download the data and analyse it in excel. Most importantly the fact that it detects when I have walked away and asks me if I want to delete that time is brilliant. It also allows me to edit times later if I want to add some out of the office time.

Cons: I find the date selection fairly clunky and alsofind it difficult to remember where the particular reports are that I would like. Adding the ability to specify my own default date periods and reports would be good.

Overall: I recommend this software all the time. It makes it so easy for me to keep track of my work and plan invoicing.

Vendor Response

by Hubstaff on June 04, 2018

Thank you for taking the time to leave a review. We're glad to hear you find the idle time feature beneficial.

Capterra loader

Very good app, will recommend it

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have experience with Hubstaff as a member, keeping track of my work, and as a manager, keeping track of other people's job. In both ends this tool have been very helpful. Takes a couple of tries to the hang of it, but not a big deal. Is a very helpful tool as it's beneficial for everyone, employers and employees.

Cons: When I was using it as an employee to keep track of my work, it bothered me that sometimes I forgot to start the time again. I wish there would be an easier and more visual way to make sure the time is running, something like notifications every onces in a while to let you know how much time you've been working.

Overall: It's beneficial for everyone! Keeps everything fair and transparent

Capterra loader

Time Tracking Made Easy!!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Hubstaff is so easy to operate and use. You don't have to be tech-savvy or geek to understand it. Screen Shot feature and activity log gives me the overall idea about the productivity of any team member. Reports at the end of the day are very help. ALso it is lite on your system and

Cons: The only thing I dislike about this software is the manual editing of time which is a bit tricky and annoying.

Overall: As a Manager of a Startup company, I must say that this is the best tool for team management. I don't have to ping my employees on which projects they are working, I just take a look at the dashboard of Hubstaff and that's it. I can share the details of the work with my clients and hence brings more transparency & trust to my business.

Capterra loader

Hubstaff is a useful tool in tracking individual team member performance

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hubstaff is a great way to monitor your team's work activities. It can measure the activity level of the employee from the scale of 1 to 10 on each 10-minute interval screenshots. It also allow you to monitor the number of hours spent on each task completed. It allows you to see how many hours had been spent by each member so far and you can also manage their payroll inside the platform.

Cons: I want to see more features to the software like tracking the sites that has been opened by the freelancer while he or she was working.

Overall: I love Hubstaff because it's affordable and you can easily manage your team under the platform when it comes to work performance tracking and payroll.

Capterra loader

Great tool to manage my remote team

Aug 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A lot of useful features, easy to use and setup.

Cons: Everything just great, but the prices a bit high for the small companies

Vendor Response

by Hubstaff on September 10, 2018

Hello! Thank you for your review. We do have annual plans that are discounted however. You get two months free with those (16% discount). Because you get 12 months for the price of 10 month, it is a good way to save money.

It is also possible to get up to 100% off your bill by referring other customers. You can receive 10% off for a year for each paying customer you refer. So it is very possible to get our software for free.

You can learn more about how this works here:

http://blog.hubstaff.com/how-to-get-hubstaff-for-free/

Additionally we provide 30% discounts to nonprofits. If you are a nonprofit please contact us and provide your documentation to get the discount.

Hubstaff review

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I login and go, and at the end of the month I get paid - simple

Cons: We need to manually put in our Paid Time Off - PTO. Keeping track of my personal PTO is a nightmare. The calendars on the reports to set up custom time fields are clunky and often do not save.

Having a more intuitive PTO system in place that has running totals would be useful. So, for example, I could tell HubStaff that I am allowed 8 hours paid leave for every 66 hours worked, to a maximum of 22 days (176 hours) for every 365 days. Hubstaff could then let me know how much of the 22 days I have used in the last 365 days.

This would also save hours of work for the HR department

Overall: Good

Hubstaff does its job!

Oct 23, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: There are two things I absolutely love about Hubstaff:

1. Ease of use - I still remember the first time I jumped in to use hubstaff and automatically I knew how to use it and navigate through it. They key main functions are at your grab.

2. Daily reports sent to inbox. (this tool right here is what I thought was of main value) Without having to open the app and navigate to see the log in reports (which you can) I automatically received these reports in my email every single day.

Cons: I wouldn't say this issue is much so the softwares fault, but mainly user error. I would tend to forget to pause my time when going on a meeting etc while I was in the middle of a project so the time will continue to track. It will eventually freeze somewhat, but It would tell me if I want to remove all that time while I was away. Which would throw me off from my actual time worked before getting out of my seat.

Another thing was the screenshots, I understand the purpose of them of course but kind of awkward.

Overall: I think overall my experience was pleasant. Unfortunately I've never been the type to keep my computer movement tracked, but for someone looking for a tool to track people who are working remotely etc this is a great tool.

Simple but powerful application for remote work time monitoring

Feb 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: *It is easy to use and install also has extensive documentation and support

* Although it has a very simple and intuitive interface, it is a very powerful tool with very complete reports that allows the individual or group follow-up of remote work teams.

*Thanks to the screen captures allows the real-time monitoring of each progress and evaluate how the work time of each person is actually used.

*The client software is very light and almost does not consume computer resources.

Cons: *It would be great that it would work offline and when recovering connection it will be synchronized with the server and not lose activity reports due to connection failures

Overall: Thanks to this tool saves time and money, by not having to send staff to different geographical areas to do work supervisions, simply review the online activity

Hubstaff is a great piece of mind for remote teams

Sep 19, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We had started using Hubstaff in order to minimize wasted time spent by employees and improve our tracking on projects for budgeting. Problem = solved. :) In fact, we get additional data, like activity level, which helps a lot. In the end, we were very happy with our employees, and continue to be! For reference, we're a distributed team of 8 who build customized virtual solutions for our partners looking to grow their business online! One note: You may get some push back from employees to use this, but in my experience, those who dislike it have been dishonest. Most are completely fine with it!

Pros: The pros of the software are simple: you know what people are working on, and when! It makes your operation incredibly efficient. There are lots of integrations and the support is fantastic. One nice touch is the daily notification emails that are sent with time worked, and level of activity. We share these publicly with the team.

Cons: Overall it's a great app. The only cons are: - I wish the public API was more robust, so we could integrate Hubstaff further into other software. - The UI is a bit dated, so sometimes we have to do a few more steps than I think necessary.

Capterra loader

Intuitive affordable application for contractor time tracking

Mar 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fully functional monitoring and time tracking of remote teams of workers at an affordable price.

The screen capture functionality works well, and there are plenty of customisation in order to balance out the privacy of the worker and the need to capture a desktop screen to ensure that the remote contractor is working.

The application also provides the ability to monitor application usage and URLs, it integrates nicely with JIRA.

It is far superior in my opinion to the tools provided by Upwork and Freelancer.com, moreover the interface is clean and intuitive.

Cons: Payroll; for automatic payments, your options are limited to Payoneer or to Bitwallet.

Traditional corporations tend to be a bit adverse to using tools such as these.

The support of Transferwise or Paypal would be helpful.

(NB: They do support these platforms for manual ad hoc payments).

Overall: Freelancer.com didn't provide sufficient oversight over contractors paid by time, so I made use of Hubstaff. Hubstaff showed me the pain points of the (apparently rather shy) contractor that I was able to help them overcome in order to make them more productive and make their role more enjoyable.

I like Hubstaff in general, it's good value for money

Aug 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Relatively easy to use

- Integrates with Trello that helps to evaluate performance of team members

- Affordable

- Very responsive support

Cons: - I can't set currency per team member. If somebody prefer to be paid in different current I need to perform manual calculation

- Can't modify time if project is linked with Trello

- I really don't like that my admin user counts against billing. For example subscription with 3 team members allow me to hire only 2 persons. I never use Hubstuff to track my time or make payments to myself. I believe subscription for 3 (and so on) team members should allow me to hire exactly 3 members.

- I didn't find the way to get a report that will show me how much time in was spent on each task in total.

Overall: I'm using Hubstaff for a while and it does the job for me.

Capterra loader

Great way to track staff productivuty

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can be used to track staff training needs where staff are unproductive and it can also be used to recognise and reward staff who are over-delivering.

Cons: It needs to also track input from the microphone of the computer and talk time as an important metric.

I would like to be able to share the Hubtallent account with my Managers who can assist in collaborative recruitment.

Overall: Great, the team responds positively to my suggestions and acts on my feature development requests.

Like it, but don't love it

Sep 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: * customizable

* app is great on location

* generating reports for payroll is quick and easy

Cons: * the cost to add team members, even if they aren't going to use most of the software. My photography company has three owners, and we all use it and use a lot of the functions. But to add even one assistant (forget 5), who doesn't need to use anything besides clocking in and out for general assisting, it's too expensive. I wish there were a way to add a restricted team member or something. Hubstaff is too expensive to have our assistants on, so we have to use a different software for that. Not exactly convenient.

Easy To Use - With a Few Blips

Nov 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use. Clocking-in takes one click and being able to stop and start the timer is great for flexibility - particularly when traveling and spending a day in planes and airports.

Cons: There should be a way to quickly delete the last thirty seconds or minute of time without needing administrator approval, if, for example, you had to take a quick but important personal call and didn't stop the timer. You could then quickly take a little time off the timer. This could also help for accidentally going overtime by a few seconds (and causing a subsequent headache for payroll).

We've had a very good experience using Hubstaff and will continue to use it for a while.

May 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to keep track of our team's hours since we work remotely most of the time. Also the ability to keep our work transparent for our clients.

Cons: Being unable to have a limit on how many hours we can punch in for a project. This would be very helpful since we have limits on certain projects.

Vendor Response

by Hubstaff on May 28, 2018

Hey Marcos, thanks for the review. Just wanted to let you know we do in fact have limits for projects. Here is how it works, https://support.hubstaff.com/project-level-budgets/

Hubstaff is great.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It drives productivity among my team! It also sends reports each time for each user and also for each project daily. It's easy to pull up reports such as time spent, and productivity of each member to know whether or not they worked diligently or slacked off.

Cons: No webcam shots so it would really help if this is incorporated. With virtual workers, it helps to see the member who's in front of the computer, depending on the project on hand and the clientele who hires our team. At times, I encounter this request from our US-based clients.

Overall: Hubstaff drives productivity and this is what makes it best.

Capterra loader

1 year with hubstaff for working remotely

Oct 23, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: i like time activity it can give easier method to work remotely, and hubstaff talent to search more client

Cons: continously changing user interface is making me confuse

Overall: i'm working remotely using hubstaff, i have a problem tracking my time at first using my old wacom, it seems i always have low activity percentage but somehow i always using my old wacom to work, so i change it using mouse until now, i think activity percentage is not friendly for workers, my client always want top notch activity percentage above 90%, and it's too strick, to do that we must click everytime we work, maybe hubstaff can make the activity percentage more friendly, we value our result not always our activity percentage

Review of the urban studio from Poland after one year of work with the hubstaff program.

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most about this software is the quick support from the staff and the speed of the program.

Cons: The biggest obstacle to working with this program is finance for me. Poland is still not on the same level of earnings as developed countries. I only allow myself for the premium version only when I really have to.

Overall:

In general, using software brings profits in the company. It is difficult to estimate in what percentage of profits in the urban studio, due to the authorial character of the work, but undoubtedly they are. I'm very pleased with this program. My employees were initially prejudiced, but after introducing the teal organization (Frederic Laloux. Reinventing Organisations: A Guide to Creating Organisations Inspired by the Next Stage of Human Consciousness. Nelson Parker.February 9, 2014) principles to our studio, they loved the hubstaff.

Capterra loader

A great alternative for time tracking when working with remote team members

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it captures screenshots and keeps my team accountable for their time. I found that once I stopped using Upwork for hiring and time tracking I needed another option for a few of my workers.

Cons: My only con about this software is that the base package is from 1 - 3 employees instead of offering a single employee option. I only have one team member that I feel needs this added accountability so would love a reduced rate for just using the one seat.

Overall: Overall, Hubstaff has been a solid product, with great customer service and it has filled a gap after I moved away from hiring with Upwork

Thumbs up for Hubstaff

Sep 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Hubstaff gives me peace of mind regarding my employees working activities. Whether they work hourly or fixed -price projects, I know that they are working on my projects, not someone else's or browsing Facebook.

Cons: The interface could use a lot of work to make it easier to get reports, delete snapshots etc. I find it's slow and it does not use AJAX, so it keeps refreshing the whole page when selecting options.

Overall: Using Hubstaff is a no-brainer to manage by the hour employees. It gives them privacy, as they can just stop the timer at any time, and gives both employer and employee peace of mind.