Who Uses This Software?

Growing businesses that want to accomplish more. Over 8,000 agencies, development firms, e-commerce sites, law firms, construction companies, and startups use Hubstaff to maximize productivity.


Average Ratings

659 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
    See pricing details
  • Pricing Details
    $5 a user per month
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Hubstaff
  • hubstaff.com
  • Founded 2012
  • United States

About Hubstaff

Fight inefficiency and work better with streamlined time tracking from Hubstaff. Track time through simple desktop, web, and mobile apps, then manage invoicing, reporting and more through one dashboard. Hubstaff integrates with over 30 apps so your business can run more efficiently, including Basecamp, Trello, Asana, Github, and Paypal. See work happen in real time, track location with GPS monitoring, identify roadblocks and keep moving forward. Available for Mac, Windows, Linux, and iOS.


Hubstaff Features

  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking
  • Activity Monitoring
  • Browsing History
  • Email Monitoring
  • Keystroke Recording
  • Productivity Analysis
  • Remote Control
  • Screen Activity Recording
  • Time & Attendance
  • Time Tracking
  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Employee Tracking
  • Medication Database
  • Patient Intake
  • Scheduling
  • Time / Task Reporting
  • Billing & Invoicing
  • Client Management
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Payroll Management
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation/Leave Tracking
  • Workstation Tracking

Hubstaff Reviews Recently Reviewed!


Lightweight, easy, and effective.

Jan 30, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hubstaff is a quick and easy way to track your time working on a project or projects. The software has many helpful features such as the ability to add or edit your tracked time in case you forget to clock in or out, as well as periodically taking and storing screenshots to help you see what you were working on at any given time (the screenshots are blurred so text is not visible, but you can see overall what was going on on the screen). Hubstaff is great for monitoring productivity, it tracks your activity percentage based on the times that you were clocked in by monitoring mouse movements.

My favorite feature is the option to add a reminder prompt if you haven't logged in by a certain time, so for example if you log in every day at 8:30, you can set a reminder for 8:35 to pop up an alert in the event that you forget to start your timer.

Cons: The only con I could say about this software is that every day during our 30 minute videoconference meeting I have to keep telling Hubstaff that I am not idle since my mouse hasn't been moving for that time period, and after 10 minutes or so it marks you as idle.

Overall: Overall hubstaff has been an excellent way to track and verify productivity and hours worked. Every day we're sent an email showing the team's productivity and hours worked for the day, the staff is able to easily download and use the tool, and they are able to make adjustments to their own time clocks without having to have a superior edit the time for them which was an issue with other system we've used in the past. Hubstaff requires notes for all time edits so it is easy to see when and why edits were made.

Vendor Response

by Hubstaff on February 06, 2019

Thanks for the kind review! We too like the reminder to start the timer :)

Capterra loader

Great for online teams

Sep 17, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how it's so easy to use for any new team member. I can also teach a new manager quickly on how to track those who are below them.

It's also great that I am able to calculate pay easily, and see who has been actually performing the least when online.

Cons: The biggest thing I would love to see is being able to easily check if someone has been adding/modifying their time too much. In the old software that we used, I can easily open a calendar and for each employee, check how many hours was working on the computer, and how many hours were done offline/tracked by the app. I have to go through one by one before actually catching someone who is violating company policies.

Another one would be instead of having the checkbox portion of idle time when people have been away from their computer, make it a radio select where they have to choose whether to keep or delete it. This has caused so much confusion with our team when we started, and would greatly help in making sure that their time is logged correctly.

Overall: Great! It's amazing for the team but needs more options for the manager to be able to easily track employees with whatever variable that is needed.

Vendor Response

by Hubstaff on September 24, 2018

Hello! Thank you for your review. In regards to being able to easily check if members have been editing time manually, we do have a report section dedicated just for that. It is called "Manual Time Edits", and you will be able to see exactly which time was edited manually instead of tracked with the time tracker. As for the idle time features, we would love to here more about your feedback and suggestions. Please feel free to contact us directly at support@hubstaff.com and let us know!

Everything we need!

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: - random screen capture every 10 minutes that allows managers to check if employees are focused on their intended tasks

- lets you track running time to the second that can also be used to determine pay.

- you can track overall running time with preset time periods or set your own

- forgot to time in? dont fret! you can edit this and leave a note to state your reason so managers can review and approve or reject the changes

- has a mini time window that allows users to check how much time is running without closing any windows

- works great with Mac and Windows

- Different parameters used to measure productivity

- color coded productivity

- can view daily, weekly, and monthly productivity rate

- easy to use interface

- set tasks, projects, invoices, calendar schedules, admin can limit user access

- easy to use dashboard with graphs of productivity

Cons: - its not an exact science. My task is "Product Sourcing" which greatly relies on scrolling through thousands of pages to find a good item to sell and sometimes it takes the whole 8 hours to find 1-2 good items worth a second look. Hubstaff sees this as not productive and gives me a real low productivity percentage rate.

- it can be manipulated if you still have time in between your tasks like opening new windows and tabs and mixing it with other "movements".

Overall: Its a pretty solid program to keep track of your productivity and sometimes I even use it to go a couple days back to check if I was able to do tasks that I may have slipped my mind.

Accuracy is the Key!

Dec 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I had used so many other softwares in my previous companies which also offers the same features with this software. However, the best thing I like most with Hubstaff is the accuracy of work done per agent by providing accurate timestamp, screenshots & productivity report per agent & a lot more. Also, this software is indeed a friendly user which provides all users or agents an easy access to this software & provides easy instructions on how to make further changes in each users of this software. I would highly recommend this to all my friends & previous co-workers to work efficiently with less supervision.

Cons: Well, only one thing that I like least with this software & that was the delivery of screenshots per agent. It was more of the interval of each screenshot provided by this software. Honestly, I'm not really sure how exactly it works since I'm not the one in charge of this software in our company. Nevertheless, I am pretty sure it can be improved more to deliver quality experience to all users.

Overall: Using this software is the best decision my company ever had in monitoring all their employees including myself. The accuracy of our timestamp shows the efficiency of our work everyday. I definitely love this software for providing us with fair results & reports with how productive we are every week, this is very helpful to all employees in any company to be more motivated to work hard each day. For me, working hard simply means working honestly with less supervision.

Easy to use, not quite as easy to manage, but still pretty easy to manage.

Feb 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Hubstaff gives different levels of control that can be passed down through the command chain, allowing The Boss to have the total domination he needs to feel like The Boss while enabling middle management to fiddle usefully with things and retain enough control over their team's calendars and settings to not make them feel emasculated and vestigal. Even the rank-and-file employees themselves can be given a decent amount of control -- or not, if that's how you like it.

Cons: The calendars used on their Timesheet pages are really finicky -- sometimes, you swear the thing you just did in order to get from 'looking at today' to 'looking at yesterday' SHOULD have worked, but clearly didn't...and then you do the exact same thing again, and it works like you expected.

Also, and I realize that this is a problem in all similar software but it IS avoidable and SHOULD BE avoided even though it's not actually avoided anywhere, Hubstaff is not great at dealing with timezone changes. So if you have people on the East Coast, people on the West Coast, and people in the Philippines, two of those groups have to learn to think and act like they're in the third group's timezone, and that's hard when you're dealing with entry-level remote workers.

Overall: We're able to track the work time and habits of a mess of remote workers from the other side of the world with relatively little fuss.

Good time tracker for individuals

Sep 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: * Apps for OSX, iPhone

* Perfect for individuals

* Allows reports for customized date range

Cons: * Website is often confusing: always have to look around to find the right page for creating a customized report

* Task durations are only downloadable in hour:minute:second form, which makes it cumbersome if you're importing into a spreadsheet and still need to convert to decimal hours (e.g., convert 1:37:17 to decimal)

* Need to enter tasks when setting up a project: can't enter them in the process of entering time. Would be nice to be able to type a task in the dropdown, have the page display an alert ("Do you want to add the task 'Drive to customer site' to the project?"), add the task to the project, and update the drop-down.

* Would like the option for more flexibility in manually entering times, e.g., if I'm doing something from 9:00

a.m. to 9:38 a.m., and I realize that I haven't started the timer, give me the option of manually entering 40 minutes before 9:40 a.m., even if it's not yet 9:40.

* In general, need more configuration options (see above).

Overall: I needed more flexibility in specifying date ranges than I had in the previous time tracker I was using, and Hubstaff delivered! It's not perfect--and sometimes it's frustrating--but it's nevertheless indispensable to me.

Capterra loader

Make remote work possible with Hubstaff

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: At first I thought it would be impossible to work with a group of people living from different parts of the country. But through Hubstaff, it allowed me to manage these people with the Task Management tool, easily and accurately measure their productivity level, and at the same time, see what they have been working on with the Screen Capture feature.

Cons: My only concern with Hubstaff, or any product for that matter, is the cost. Everything that offers good quality service really comes at a price, and I think Hubstaff has given me that. My organization has been using Hubstaff for over 3 years now and we are still and will continue to use it for years to come.

Overall: My organization is trying to reduce cost by letting employees work remotely. This is also to allow us to hire talent not just from our country but to all parts of the world as well. Through Hubstaff, it makes managing people easier because there is transparency. Hubstaff's ability to track time, measure activity level and take screenshots of what the workers are actually doing have helped us achieve our business goals.

The best time tracking platform out there

Jul 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hubstaff is, hands down, the best time tracking platform on the market. My business would not function efficiently without it, and I honestly wouldn't be able to be as mobile as I am without it. My business model depends upon collaborations and Hubstaff makes that possible for me with very little time spent on administration. You simply can't beat the cost for what you get!

Cons: While Hubstaff is brilliant at what it does, I haven't upgraded to their premium account because I find the payroll and billing to lack the flexibility I need to work well. For example, it doesn't allow me to write-in a description of activities accomplished on the billing, which some of my clients require. So I'm stuck using other platforms for that. Also, there's so much potential in their task system to replace other project management platforms, but it's not there yet.

Overall: It saves me so much time and allows me to easily check work product progress for my staff and partner consultants who work a state a way or across the world. It also allow me to be completely mobile when I need to be and allows the same for my staff/partners.

Best that we have found

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Able to track time per task/project

Able to monitor time spent and activity levels of employee

Able to monitor screenshots and change frequency of them being taken

Great customer support

Able to manage a global business with workers working from their home (no need for office)

Able to track employee's hours/activity

Cons: I have seen instances where staff overseas used a program to create mouse movements and keyboard strokes to mimic activity levels but this is minor because actual work output and screenshots tell who is using them. I wish that Hstaff would tell me when this occurs but they cannot due to slander/liability if someone is fired.

Overall: We use Hstuff to run our entire business. We would be lost without it to track time on projects and employees hours.

Vendor Response

by Hubstaff on January 14, 2019

Our software does detect if something "not real" was done instead of real mouse or keyboard moves. We are able to look at the user's logs and let the owner know whether or not we see anything like this.

Capterra loader

Brilliant product, easy to use, does all you need it to

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is a brilliant price for what it does. When looking for a good time tracking software I wasn't too sure which would be best for me, however, I figured it was worth a shot. I only use it's basic features - eg I don't use the invoicing etc just the time tracking but by doing so I have really managed to optimise my time spent on both client work and personal work. I also like the ease of use of the software. I primarily use the Mac Application but have also used Hubstaff on my phone (iPhone) and PC - all of which have been simple to use.

Cons: At first, I found it difficult to find monthly reporting, however after a quick Google I managed to resolve this. I think it could be made easier to find.

Overall: Hubstaff allows me to keep track of how much time I'm spending on each of my clients individually as well as how much time I am spending on my own work such as accounts or my own social media. In turn, it has allowed me to work out a much bette hourly rate to work towards and allows me to identify those clients who take up too much of my time for their budget.

I use the Hubstaff monthly reports to give a clearer overview of where my time has been spent.

Overall, Hubstaff has allowed me to work to better financial goals as well as helping with optimising my time.

A company that really gives that plus!

Sep 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I am with them now for (I think) a month (and a half?). The desktop App works flawlessly. It is really easy to integrate with Gitlab, Github etc. (I did not try anything else since i'm using these only) My clients love that they can see that how much time I spent on an Issue. When I close the Issue with the desktop app, it comments to the issue the tracked time. I can feel that they really care about me as a customer. I had some issue with the payment (from my bank's side) they extended my trial so I can keep tracking time while my bank fixed the issue... :) I remember some week ago they were under maintenance for a short time on Sunday (when the less customer were tracking time). Unfortunately I was online, tracking my time, just to see that I lost 1 or 2 hour. I reported it, they told me sorry and they even offered to pay the lost hours. :) I turned down the offer since I could add it manually, but this is something that... that you may be never going to see from other companies. :) I tried a lot of time tracking solutions but stopped them using after 1-2 weeks. I'm still using Hubstaff ( I broke my personal record with them ) Maybe the great service, maybe the excellent customer support... I don't really know. They're just right for me.

Pros: They care about you. Good pricing / well priced. Easy to use Dashboard. Easy to use Desktop App. (that integrates pretty well with other services, like GitLab) They handle your problem lightning fast. Even if it requires further development. I mean seriously... you report a bug or something that it is not working as intended and it gets fixed in a short span of time... (mine got fixed in 1 or 2 weeks, it was some integration problem with Gitlab)

Cons: Well maybe if I could add manual time between any range, like: 8:01 - 8:08 not just every 10 minutes like: 8:00, 8:10, 8:20, 8:30... but I usually track instead of adding manually. :)

Vendor Response

by Hubstaff on September 18, 2015

Thank you! We're happy to see that you can tell that we care about our clients. It's the most important thing to us.

Great value for the money

Sep 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked #1 that you fully support a LINUX client. So hard to find that support these days. I also liked the integrations with other platforms for pulling in projects and subprojects. We use LiquidPlanner for our project management, and Hubstaff made it so much easier to track my time.

Cons: I had a problem getting it to connect to multiple sources. I tried pulling from LiquidPlanner for project stuff, and Asana for task management, but could never quite get it working. I was working with tech support on it, when my company basically pulled the plug and went a different direction, so I never got to see the final solution.

Overall: My main problem I was looking to solve was time keeping. I wanted a small tool that would sit in my tray that I could easily switch between projects. As a consultant, I need to track my time in a fairly accurate manner, not only for my customers, but for internal forecasting on how long services take to deliver. Hubstaff made that very easy with an app that sat in my tray, and was a simple click to start/stop time, or change projects on the fly.

Mediocre

Nov 30, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It works. I don't have any issues with it starting or turning off and it gives you the corrects time. I like that it tells me when it takes screenshots and you can export your data.

Cons: I can't use the minimized version unless I want to keep opening it up and changing the timer again and again so I just keep the max window open and hide it behind everything. I would like it if there was a "favorites" section where your most commonly used tasks were grouped together. I work for a company that has a ton of projects that they want us to record and I feel like I'm digging through stuff.

Overall: I work remotely so they want to see when I'm working and see screenshots to make sure I'm actually doing work. So, for a management point of view, it is a useful tool if you want to see everything from when they clocked on, what they were working on, screenshots, and how much activity they had when they were working. From a user perspective, I think it could be improved. Maybe improving the minimized version. And perhaps creating a favorites option for tasks you work on regularly.

I use hubstaff to keep an accurate record of how long I've spent on each episode/freelance project

May 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how easy it is to separate my projects and start/stop the clock. My favorite feature is that hubstaff can detect when I've been idle and accidentally left the timer running.

Cons: I work in tv animation and use this software only for myself. Therefore, it has a ton of features that I don't need, and sometimes I think another product might be better for me. My main wish for hubstaff is that there was an intuitive way to just click on a project and see the total hours spent on it. A kind staff member helped me out with this issue, but I'd still rather see an easy way to just click on the project name and receive the results!

Overall: I was able to form a more accurate picture for myself of how long it truly takes me to design a full episode, as well as my daily average, and it's helped me work towards my goals of being more productive.

Vendor Response

by Hubstaff on May 22, 2018

Hi Julia, thank you so much for your feedback, we always appreciate hearing what our customers have to say and strive to make our software more user-friendly. We will pass your suggestions along to our development team.

Hubstaff is a great way to keep track of your team off your location.

Apr 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hubstaff is a great tool to track down your team and ensure that team is productive in-spite of working in distributed environment.

It is not always necessary to closely monitor the people working for you, however sometimes it is unavoidable. Hubstaff gives a great way to feel satisfied that team is working on the right task & that too with good productivity.

Way to capture screen shots & track down activities are good.

Best way is to customize how many screen captures you want, & what all needs to be tracked.

It is great to use this tool on various platforms & track all very well.

Cons: I liked the previous theme better, though new look is good too.

In desktop version, sometimes I feeling async in time tracking vs web version, but all in all it is good.

I have been working for more than half a year with hubstaff. Very convenient, everything is simple a

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy operation, flexible setup, convenient tariffs, and a good application. The big advantage is the integration with most services.

Cons: I would like to combine the advantages of the old version of the dashboard and a new one, for example, there is no daily activity in the new version. There are also problems with the desktop application. Namely, the setting of the monitors, from which the screenshots make the program. As an example, for the upwork - a screenshot from all monitors or only from an active one. And in response to complaints from users from the support service, only the answers come: turn off the monitor, start the application, then turn on the monitor, and, perhaps, you will succeed. There are also problems with the desktop application. Namely, the setting of the monitors, from which the screenshots make the program. As an example, for the upwork - a screenshot from all monitors or only from an active one. And in response to complaints from users from the support service, only the answers come: turn off the monitor, start the application, then turn on the monitor, and, perhaps, you will succeed.

Capterra loader

Great Time Logging Software. But needs to be more cheaper and User Friendly.

Sep 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great tool for Managing team and time logs.

We can now measure our time and especially measure the time of remote workers.

Its also great if I have to give reports to clients. So client dont ask much regarding the efforts that has been put by the agency.

Reports and time log is really awesome.

My friends use the feature of paying the freelancers or contract employees via Hubstaff and recommends it to be great, however I have never used that feature.

Cons: Quite expensive for a small team.

User Interface is extremely confusing. If a new user joins Hubstaff to check reports, it is one of the hardest part for them.

Support is quite poor too. You message them today and they will reply you next day. Although they have attached a chat bot in the dashboard, but no one replies.

Overall: It is a great tool for time logging. However the user interface is really really hard to navigate. Although the color and button scheme is quite modern, the overall travel on the dashboard is quite hard.

It is really awesome if you are managing freelancer, remote workers or contract employees. It brings such a transparency for the entrepreneur so everyone is in loop, client and employees.

2 years using Hubstaff

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software does an accurate job of keeping track of my time at work.

Cons: There are some bugs and glitches with the software. I noticed that if there is a new update and you click on the update button on the notification message it totally crashes the software and I had to restart my computer for Hubstaff to run again. The only way I could possibly update the software is to uninstall it using control panel and then download the latest version from their website.

Overall: The software is amazing and does a good job of what its supposed to do. The customer support address any issues almost always immediately but sometimes takes a while to respond. Overall I like Hubstaff and I have even recommended it to a friend who runs a remote office outside his country. Just a few tweeks especially with the update button and the software would be flawless.

Capterra loader

Hubstaff helped me and my client in managing our team

Sep 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Hubstaff is a great tool to manage your team of freelancers wherever they may be. It allows the team members to track their work progress. The screenshot and work progress tracking function allows the team manager to review how efficient and effective they are in doing their work. Their Payroll feature is awesome too in managing the salary payment of all the team members.

Cons: I believe they can add an instant messaging tool so everyone can message each other while using the time tracking tool.

Overall: Hubstaff is a great tool to manage your remote employees.

Vendor Response

by Hubstaff on September 24, 2018

Hello! Thank you for your review. We would love to hear more about your instant messaging tool suggestion. We are always looking for feedback on how we can improve the platform. Feel free to contact us directly at support@hubstaff.com about this.

Easy, Light, and one stop aps

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: task & scheduler menu in hubstaff are newly added are the best. so i don't need using another apps to make a task. its like one stop apps that i can use to monitoring my team.

Cons: the least thing about this software are unable this software to login more than 1 account.

i think that if in PC software i can login with more that 1 account in 1 software that would be great like Instagram and i change the account as i needed to use. sometimes i need to borrow my sister laptop to work and every time i use it i have to re login and re logout my sister account. while i just need it only for couple of minutes.

Overall: overall experience with hubstaff are great, easy to use, covering all that i need to support my work and teams. light apps and complete report on my dashboard on web version.

Capterra loader

It's the best time tracking app I've used so far.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: I think the most valuable pro is to the person or company how you're working for, it gives you so much information about what the people is doing, the activity rates, etc. The time tracking is accuarated to the time you've been working. And it doesn't consume any of the PC resources at all.

You can have anywhere you are working, the phone, the PC. Even without having the app.

Cons: Casually I recently had a problem, my computer didn't updated to the summer so the hubstaff became a little crazy. The fact is that the customer support haven't help me at all, the reply the emails late, of telling my things like "you don't have access to internet". I think thats a way to improve the service, have better qualified people answering the customer issues. Other thing is that one day a person replys you and 4 hours later another completly different. that makes me think I'm dealing with bots.

A Great Software for Tracking Distance Employees and Contractors

Jan 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This software has made it a million times easier to outsource work online, allowing me the freedom to find qualified people from outside my local area.

Pros: Accurately tracks time that someone works, providing screenshots and activity logs. They also offer logs of websites on while clocked in. It gives you security when outsourcing work to know that the time you are paying someone for is actually time worked. I have had instances where employees had been doing work for other customers while billing me for time and it has in turn allowed me to address issues immediately and saved money and time.

Cons: The activity tracker (where it tracks the % of productivity) is not accurate so it must be taken with a grain of salt. If you are not actively keystroking, it clocks the time as non-productive. Also, be careful when removing or adding employees as you may still be billed by hubstaff monthly for them.

Capterra loader

Hubstaff for Tracking

Aug 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I used hubstaff for a while when we had our offsite team log in to keep track of their time. Overall it was an interesting software. It was easy to use and it was straight to the point. I would get daily emails showing the time tracked and the mobility etc.

Cons: The only thing I didn't like was the user error of forgetting to stop the time when walking away from the desk or at the end of the shift.

Vendor Response

by Hubstaff on September 10, 2018

Hello! Thank you for your review. In regards to the issue about a user walking away from their desk at the end of the day and forgetting to stop tracking, we do offer Idle controls for this situation.

You are able to set the idle timeout for your Hubstaff organization (or for the individual member) at 5 minutes, 10 minutes, 15, minutes, or 20 minutes. With the "Keep Idle Time" feature, you can also set it so that each idle member will be prompted about whether the idle time was actual work time or just them accidentally leaving the timer on.

Have a great rest of your day!

Hubstaff - 4PatientCare

Sep 14, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We're a fully remote company, so Hubstaff has allowed us to have a system for accountability of working time. Also has made it much easier to work with independent contractors and for them to invoice us accurately and easily.

Cons: The time tracking originally was quite glitchy, with time being lost and tracking starting and stopping randomly. However, the release of the Hubstaff chrome extension has pretty much fully resolved any issues we've had.

Vendor Response

by Hubstaff on September 21, 2018

Hello! Thank you for your review. We are sorry that you were experiencing issues with time tracking. Our customer support team is available 24/7 to work through any issues that come up, please feel free to contact us at support@hubstaff.com and let us know exactly what the issues were.

I work on several grants and to ensure that this is tracked, I use Hubstaff to track my own time.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I can have different grants listed and when I work on those grants, all I have to do press a button to track my time. When I am doing my own personal admin, time can be tracked too. This has increased my awareness of how my own time is spent and also when I am neglecting some of the my projects.

Cons: I have not used this on the laboratory computer since it takes screenshots which may contain confidential information and am prohibited from letting that get out. I have talked to the customer services that and mentioned that I would like their function taken out and it is a huge security risk.

Overall: I can manage my own time better and can see over the course of the week, which are the projects that I am neglecting. This helps me plan my time for the coming week.

Vendor Response

by Hubstaff on May 23, 2018

Thank you for taking the time to leave a review, we appreciate your feedback. In regards to the screenshots, you can disable this feature altogether, simply go in to the admin settings of an organization and change the screenshot frequency to "none." If you have any additional questions you can email us at support@hubstaff.com.

Can still use some work

Jul 28, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: The time tracker is easy to use. I especially like that it detects idle time and prompts me to decide whether to delete it. This is a huge time-saver since it prevents me from having to figure out exactly when I walked away from the computer and forgot to stop the time.

Cons: As far as I can tell, there's no way to append the screenshots to an invoice or to send them as a separate file. I have not yet contacted customer support to find out if there's a way to do it, but that's such an obvious function for users to want that it should be easy to find and use. Also, there should be an easier, more intuitive way to access a project's data. I should be able to click "Projects," then click the project I'm interested in, and then have a little dashboard with links to timesheets, screenshots, and invoices for that project. Currently it only lists members assigned to that project and tracks where we are with the budget. This should really be a one-stop page for the project -- and consequently should probably be at or near the top of the left-hand sidebar menu.

Overall: Despite the somewhat aggravating issues with lack of intuitive controls and the inability to append screenshots to invoices, it has done its job of tracking time and helping me compile professional-looking invoices. However, after I finish my current project, I'm considering moving all my independent clients to my Upwork account since Upwork is now allowing us to bring our outside clients in at a 0% fee, which means I don't have to use an independent escrow service.

Here's what would keep me a loyal Hubstaff client:

- Make the controls more intuitive and user-friendly

- Give each project a one-stop dashboard where we can access all data related to it

- Perhaps find a reliable escrow service to partner with so that we can keep track of escrow and budget together in one place

Great value, with a caveat

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Works well for tracking the hours and activities of various employees, while they're on the go. It's a great reporting tool, and it offers automated payroll; abeit at an additional cost.

Cons: I don't like how it notifies the employee using the software each time there is a screenshot taken. It gives them an opportunity to manage their workflow in such a way that they can predict when the screenshot happens and minimize a window of objectionable content.

Vendor Response

by Hubstaff on September 21, 2018

Hello! Thank you for your review. To ensure that you know exactly what your employees are doing and working on, we also offer monitoring of URLs and Apps to ensure that there is complete visibility over what they have open on the machine. Even if a screenshot does not capture non-work related activity, the URL and App features will. If you have any questions about those features, feel free to contact us directly at support@hubstaff.com

Capterra loader

Hubstaff, a perfect time tracking solution for a small studio

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy time tracking

Apps for all platforms

Management features and settings

Cons: Lack of ability to archive past projects

No default settings for reports

Plans are not flexible

Overall: Hubstaff is a perfect solution for our small studio (team of 30). We use it in half of our projects and it worked perfectly to the moment. We will continue using Hubstaff and recommend it to similar teams/companies.

Vendor Response

by Hubstaff on September 21, 2018

Hello! Thank you for your review. In regards to the projects, we do offer the ability to archive them. You can archive them directly from the "Projects" area by clicking on the "Actions" drop down menu. You can also see your archived projects and restore them. Here is some more information about this feature: https://support.hubstaff.com/can-see-archived-projects/

Great overall, but there is something missing...

Jul 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Great value for the money

- The integration with our task tool, Asana, works pretty well

- Ability to set internal and external rates per hour

- Daily task summary emails are helpful

- Time/Screen tracking has worked flawlessly--which is the core of the product.

- Timesheets can be reviewed

Cons: - Reporting is finicky. Has the basic options but not too granual

- The desktop (Windows) app is dated. It works, but doesn't look great. And the integration with Asana leaves much to be desired (tasks are not laid out properly)

- Inability to initiate the desktop client from the Asana web app. So, to start time on a task, you need to find it in Asana, then find the same one in the desktop app (which is difficult when you have multiple tasks using the same name), then click "Start"

- Asana integration does not update itself when projects are removed, renamed, or added.

Overall: Time tracking, monitoring, and Asana integration

Capterra loader

A tool that is paying for itself

Sep 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, very user friendly and accurate with time tracking.

Cons: When you integrate a project with Trello, you can't add new manual tasks. Sometimes the reports for activity are really aggressive giving the impression you are not working

Overall: We use Hubstaff daily with my team (8 freelancers) we keep track of time and tasks with it and it's integrated with Trello so we can directly assign those tasks on a single application and use it with Hubstaff without any issues. From the manager point of view it's a great tool to keep track of what's going on with your team and how time is spent. I would love having a the old dashboard where I could see the overall team's work. From the freelancer's point of view sometimes we spend lots of time reading or investigating and this affects the overall activity giving the impression that you are not working because there is low activity on the keyboard and mouse.

Excellent way to track employee productivity and ensure they're working

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am able to see what my employees are doing all the time. Before using hubstaff, I didn't know when they were messing around and when they were actually getting work done, but it seemed like there was an awful lot of messing around. Now they don't mess around because they know there is a screenshot taken every 10 minutes.

Cons: I have had some issues with employees having trouble with the software in regards to tracking their time or other technical problems, but nothing major.

Overall: I really like hubstaff and have signed up for another company I own and have recommended it to several others as well.

Capterra loader

Simplicity and easy management - all you need

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Hubstaff is simple. As a team member, I was able to set up the software, be added to the project at hand, and start working within minutes. No complicated options to figure out, and everything was 100% intuitive. The desktop app is small and unobtrusive. I really don't want more things to complicate my work, so Hubstaff was perfect for me.

It also has a mobile app which it syncs with perfectly. I only had to use this once, but it was quite useful to have the option.

Cons: The Hubstaff mobile app was a little clunky. It seems like it's basically a direct translation from the desktop app. It's usable, and useful for sure, but could be streamlined for mobile. Something I would particularly like to see is the option to start and stop tracking from the notifications area, like you can with media players.

Overall: Hubstaff is the first third-party time tracking software I've used. It gave me peace of mind above all else. Really can't ask for more.

Fantastic for a company of 30 people with remote employees

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to track progress of employees. The screenshots of user's progress really helps with managing remote teams and build trust. The platform has a lot of customized options, filters for information, and user friendly interface. Great investment!

Cons: Doesn't remind users to focus on their job. It is a bit too basic with the timer on the panel. I find it not interactive enough especially for those who loose focus easily. I with it worked like pomodoro with a more sophisticated setting and options panel.

Overall: Easy to use and a great tool for employers to keep track of hours, progress, and more.

Capterra loader

Incredible and clean

Jun 07, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hubstaff is one of the daily tools we used in our Startup. As techies, we need to be always connected, with other team members, colleagues, and clients. It's good to have this tool since our core office is in SF and all our developers are around the world!

Cons: I think there's a lot of space to grow in the design perspective. For example, I think the timer can be more friendly for the user in this case de developer and also it could have other functionality like see screenshots directly from the app without the necessity to open the web page.

Overall: Organization of our Startup / Company.

Project Manager

Dec 17, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Ability to quickly see what is happening across my company (across the globe).

-

Cons: - why no option to export a weekly report????? We need to analyze data for employees weeks at a time. I have a spreadsheet but I have to manually enter the data. It should be a click of a button, poof, populated.

- increased awareness of Hubstaff cheating software being used.

-

Overall: as you can tell by my cons column, there are some really important and simple options that you need to offer (better data compiling with ability to export to a spreadsheet or just batch copy/paste) but overall, it does what I need it to do, well, at least the minimum.

Generally very good. Time overview tools could be improved

May 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use to track time -- I especially like the "idle feature" that gives you the option to keep or get rid of idle time. I like the ability to easily look over my week's time.

Cons: I wish that it were easier to see the number of hours worked in a particular span of time. It would be nice to be able to start the weekday on an arbitrary day. It would be nice to be able to add/edit time from the desktop app, or to have the desktop app synchronize more effectively with the website when time has been added or edited.

Overall: I can more easily track my work time, which is very nice as a graduate student with an unstructured workday.

Vendor Response

by Hubstaff on May 22, 2018

Hi Matthew, thank you for taking the time to leave a review, we always appreciate feedback from our customers. Our software does allow you to choose the day your workweek starts and add/edit time from the desktop app. If you would like to set up a quick demo, send us an email at support@hubstaff.com and we can walk you through how to do this.

Capterra loader

CREACRE REVIEW FOR HUBSRAFF

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is user-friendly, you don't really have to be very techy to get used to HUBSTAFF.

Cons: What I least like about this software is that there is no option to monitor like activities or live timer for the team. I suggest it would be great is the managers would have the ability to see the LIVE TIMER STATUS of each team member.

In addition, it would be really nice if HUBSTAFF CUSTOMER SUPPORT will have a phone line to cater to inquiries.

Overall: Overall it was a good software, with good customer service yet a bit pricey. We also consider using it again in the future.

Well Done Hubstaff!

Capterra loader

Constantly Rated As Poor Productivity Even When Working Hard

Feb 05, 2019
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

Pros: I like the way Hubstaff is designed. It's intelligent and user-friendly. It's sleek and very polished and up-to-date with modern design standards and as a user I am easily able to access the dashboard and different features and see the differences in productivity from minute to minute, see the screenshots, see the tracking points, etc. From the perspective of direct user experience, it's ace.

Cons: However, my qualms with Hubstaff far outweight its superior design structure. The program, to me, is broken. No matter how hard I work, I have never had a day above 40% productivity - and that only happened once. I am usually rate in the mid to high 20s, even on days when I am busting my butt to get work done. I don't know why I am having these problems with the software, because I know I am working, I know I am getting work done, but why am I being rated so poorly? This software is going to wind up costing me my job, and that makes me furious.

Overall: My overall experience with this software is a very poor one. While I appreciate what you're trying to accomplish with the software, especially for remote employees such as myself, it just isn't working out for me personally. As I said earlier, it's going to wind up costing me my job because the software is telling my management that I'm not working when I am. The software also doesn't account for things like needing a lavatory break or taking our (legally required) paid time breaks. If I were to take my 30 minute paid time breaks every day, my productivity would just sink into the teens. There's also no way to account for meetings or times I am on the phone where I am still being productive and working but since I am not clicking anything or typing it thinks I am sitting doing nothing.

Vendor Response

by Hubstaff on February 08, 2019

Hey Diane,

Sorry you aren't having a good experience. Let me explain how Hubstaff tracks activity, and if you still think you should be getting a higher score, please contact our 24/7 support team at support@hubstaff.com.

Your activity levels may be lower or higher depending on your responsibilities. Manual and mobile time tracking can also lower your productivity levels so include a note to your employer letting them know what you were working on. Here is a helpful article about how activity levels are tracked: https://support.hubstaff.com/how-are-activity-levels-calculated/

Worth it

Jul 30, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that it is quick and easy to set up and add team members

Cons: It is often very tricky to get the reporting I need from the platform, in addition, it tracks per day so if an employee works late or at night then it makes it hard to track the hours.

I also find it very frustrating to upgrade/downgrade accordingly. I have had to do this a few times as our company has made internal changes and was forced to cancel subscrition then go through the process of purchasing again and wait for the Hubstaff team to make the neccesary changes on the back-end before my team could continue to use it.

Overall: Hubstaff has helped me keep track of my disctibuted workforce. We are based in Thailand and have employees scattered all over the world.

Does everything I need

Jun 01, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows me to keep tabs on my work in the office or on the road, and to quickly swap between projects when the phone rings. I really like the reports on cumulative hours and the ability to download the data and analyse it in excel. Most importantly the fact that it detects when I have walked away and asks me if I want to delete that time is brilliant. It also allows me to edit times later if I want to add some out of the office time.

Cons: I find the date selection fairly clunky and alsofind it difficult to remember where the particular reports are that I would like. Adding the ability to specify my own default date periods and reports would be good.

Overall: I recommend this software all the time. It makes it so easy for me to keep track of my work and plan invoicing.

Vendor Response

by Hubstaff on June 04, 2018

Thank you for taking the time to leave a review. We're glad to hear you find the idle time feature beneficial.

Capterra loader

Very good app, will recommend it

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have experience with Hubstaff as a member, keeping track of my work, and as a manager, keeping track of other people's job. In both ends this tool have been very helpful. Takes a couple of tries to the hang of it, but not a big deal. Is a very helpful tool as it's beneficial for everyone, employers and employees.

Cons: When I was using it as an employee to keep track of my work, it bothered me that sometimes I forgot to start the time again. I wish there would be an easier and more visual way to make sure the time is running, something like notifications every onces in a while to let you know how much time you've been working.

Overall: It's beneficial for everyone! Keeps everything fair and transparent

Great for Hourly Based Work!

Feb 06, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: It's one of the best activity tracker for hourly based work. Specially, when you're paying freelancers hourly and based on their activity you can see how much they have worked. It's not just great for writers, accountants, developers, its a great tool for every software based work that you would use on your computer. Simply, create different tasks and assign to your employee or freelancer, and monitor their activity on different softwares. Whether they were actually working or just browsing the web.

Cons: I think when it comes to creativity or analytical ability of a person, It can't tell how productive a person was for you. e.g. If I do an activity in 3 clicks using mouse and I could also do the same thing with simple keyboard shortcut. So how does it analyse which way was more efficient? this is where I feel the software lacks. If was a profile based analysis, it would have been great. Like for Designers, Developers, Writers the criteria should be different.

Vendor Response

by Hubstaff on February 08, 2019

Thanks Burhan,

You brought up some good points in your review. It's really difficult to truly measure activity for various people and roles. We don't recommend people use activity ratings as 'scores' but rather a way to see patterns over time.

Capterra loader

Time Tracking Made Easy!!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Hubstaff is so easy to operate and use. You don't have to be tech-savvy or geek to understand it. Screen Shot feature and activity log gives me the overall idea about the productivity of any team member. Reports at the end of the day are very help. ALso it is lite on your system and

Cons: The only thing I dislike about this software is the manual editing of time which is a bit tricky and annoying.

Overall: As a Manager of a Startup company, I must say that this is the best tool for team management. I don't have to ping my employees on which projects they are working, I just take a look at the dashboard of Hubstaff and that's it. I can share the details of the work with my clients and hence brings more transparency & trust to my business.

Capterra loader

Hubstaff is a useful tool in tracking individual team member performance

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hubstaff is a great way to monitor your team's work activities. It can measure the activity level of the employee from the scale of 1 to 10 on each 10-minute interval screenshots. It also allow you to monitor the number of hours spent on each task completed. It allows you to see how many hours had been spent by each member so far and you can also manage their payroll inside the platform.

Cons: I want to see more features to the software like tracking the sites that has been opened by the freelancer while he or she was working.

Overall: I love Hubstaff because it's affordable and you can easily manage your team under the platform when it comes to work performance tracking and payroll.

Capterra loader

Great tool to manage my remote team

Aug 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A lot of useful features, easy to use and setup.

Cons: Everything just great, but the prices a bit high for the small companies

Vendor Response

by Hubstaff on September 10, 2018

Hello! Thank you for your review. We do have annual plans that are discounted however. You get two months free with those (16% discount). Because you get 12 months for the price of 10 month, it is a good way to save money.

It is also possible to get up to 100% off your bill by referring other customers. You can receive 10% off for a year for each paying customer you refer. So it is very possible to get our software for free.

You can learn more about how this works here:

http://blog.hubstaff.com/how-to-get-hubstaff-for-free/

Additionally we provide 30% discounts to nonprofits. If you are a nonprofit please contact us and provide your documentation to get the discount.

Hubstaff review

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I login and go, and at the end of the month I get paid - simple

Cons: We need to manually put in our Paid Time Off - PTO. Keeping track of my personal PTO is a nightmare. The calendars on the reports to set up custom time fields are clunky and often do not save.

Having a more intuitive PTO system in place that has running totals would be useful. So, for example, I could tell HubStaff that I am allowed 8 hours paid leave for every 66 hours worked, to a maximum of 22 days (176 hours) for every 365 days. Hubstaff could then let me know how much of the 22 days I have used in the last 365 days.

This would also save hours of work for the HR department

Overall: Good

Hubstaff does its job!

Oct 23, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: There are two things I absolutely love about Hubstaff:

1. Ease of use - I still remember the first time I jumped in to use hubstaff and automatically I knew how to use it and navigate through it. They key main functions are at your grab.

2. Daily reports sent to inbox. (this tool right here is what I thought was of main value) Without having to open the app and navigate to see the log in reports (which you can) I automatically received these reports in my email every single day.

Cons: I wouldn't say this issue is much so the softwares fault, but mainly user error. I would tend to forget to pause my time when going on a meeting etc while I was in the middle of a project so the time will continue to track. It will eventually freeze somewhat, but It would tell me if I want to remove all that time while I was away. Which would throw me off from my actual time worked before getting out of my seat.

Another thing was the screenshots, I understand the purpose of them of course but kind of awkward.

Overall: I think overall my experience was pleasant. Unfortunately I've never been the type to keep my computer movement tracked, but for someone looking for a tool to track people who are working remotely etc this is a great tool.

Simple but powerful application for remote work time monitoring

Feb 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: *It is easy to use and install also has extensive documentation and support

* Although it has a very simple and intuitive interface, it is a very powerful tool with very complete reports that allows the individual or group follow-up of remote work teams.

*Thanks to the screen captures allows the real-time monitoring of each progress and evaluate how the work time of each person is actually used.

*The client software is very light and almost does not consume computer resources.

Cons: *It would be great that it would work offline and when recovering connection it will be synchronized with the server and not lose activity reports due to connection failures

Overall: Thanks to this tool saves time and money, by not having to send staff to different geographical areas to do work supervisions, simply review the online activity

Hubstaff is a great piece of mind for remote teams

Sep 19, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We had started using Hubstaff in order to minimize wasted time spent by employees and improve our tracking on projects for budgeting. Problem = solved. :) In fact, we get additional data, like activity level, which helps a lot. In the end, we were very happy with our employees, and continue to be! For reference, we're a distributed team of 8 who build customized virtual solutions for our partners looking to grow their business online! One note: You may get some push back from employees to use this, but in my experience, those who dislike it have been dishonest. Most are completely fine with it!

Pros: The pros of the software are simple: you know what people are working on, and when! It makes your operation incredibly efficient. There are lots of integrations and the support is fantastic. One nice touch is the daily notification emails that are sent with time worked, and level of activity. We share these publicly with the team.

Cons: Overall it's a great app. The only cons are: - I wish the public API was more robust, so we could integrate Hubstaff further into other software. - The UI is a bit dated, so sometimes we have to do a few more steps than I think necessary.

I'm doing this for the gift card.

Dec 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It seems fairly easy to use and I can keep track of the money I have been paid and what I am owed, which is good for keeping track of finances.

Cons: There seems to be an issue with connecting the automatic payments to PayPal, which I don't like. I would prefer that the payments be done via PayPal automatically each week, but PayPal says that is not possible and Hubstaff has not taken steps to rectify this issue even though they say it is something that is offered with the service.