# Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hubstaff the right Time Tracking solution for you? Explore 1609 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132376/Hubstaff/reviews --- Hubstaff 4.5 (1609) [View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Reviews of Hubstaff Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Intuitive and accessible platform 92% positive reviews out of 272 Most reviewers describe ease of use as a key benefit, highlighting straightforward setup, navigation, and daily operation. Activity tracking limitations 60% negative reviews out of 88 Some reviewers describe mouse and keyboard activity tracking as unfair, missing non-interactive work and causing productivity stress. Efficient team coordination tools 92% positive reviews out of 145 Most reviewers find team management features valuable for monitoring hours, performance, and fostering accountability in remote teams. Anonymous User Digital Marketing Specialist, 1,001 - 5,000 employees. "This feature is available through Hubstaff, and it allows me to easily monitor the activity of my team members, particularly those who work in different locations." Resource usage and lag issues 62% negative reviews out of 74 Some reviewers report performance and speed problems, including slow syncing, app lag, and high computer resource consumption. Derrick X. Senior staff engineer, 51 - 200 employees. "The desktop app can slow down my computer sometimes, especially when it's running in the background for a long time." Comprehensive remote workforce oversight 95% positive reviews out of 110 Most users report remote employee management enables real-time tracking, attendance, and productivity monitoring across distributed teams. Mohamed M. CEO, 11 - 50 employees. "it gives me what I need to manage the productivity of our remote team" Privacy and permission concerns 82% negative reviews out of 33 Most reviewers indicate security and access control raise privacy issues due to screenshots, permissions, and potential data exposure. ## Showing most helpful reviews Showing 1-25 of 1609 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Osama A. Full Stack Developer Government Administration Used the software for: 2+ years ### "Time tracking tool" January 24, 2026 5.0 Overall experience is good. Helps with time tracking, team management, and improving productivity. You can view screenshots of team members PC Pros It is easy to use and helps track time accurately. It helps to evaluate the team productivity. Reports are useful and work well for remote teams. Cons Sometimes app feels a bit slow, and user can be more user-friendly. Few features take time to understand, and pricing can feel high for small teams. Review Source LW Lydia W. Human Resources Support Hospital & Health Care Used the software for: 6-12 months ### "Great Platform!" May 29, 2025 5.0 Support with the system (Kayal) has been incredible, and we appreciate the enhancement requests that we have put in that have been granted! Pros I like the layout of the platform, and the reporting it offers. It is easy to navigate and support has helped me learn functions and show what we have not utilized, to make more of the platform. Very helpful! Cons Some of the functionality with the time syncing entries. I wish there was a way to allow members to edit after an entry is completed, or the next day after it locks, and be able to pick and choose who those people are. Just to have more customizable options! Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Hubstaff We did not find something set up the way this platform is set up, we did look at Asana and Microsoft options. Review Source AS Anshu S. Owner Accounting Used the software for: 2+ years ### "Go with the alternative! " October 20, 2025 1.0 The software is easy to use, the reporting is not that good. For ex. "Lookup project, see time billed" does not exist. How can a time tracking software not have a simple report showing me all the time billed to one project and by who? They constantly tell you all these convoluted steps to figure it out and they expect you to spend 10 minutes everytime you want the info. Now imagine it's the end of the month and you want to bill all your clients for time spent... Hubstaff makes it worse actually. Pros It accurately does additions of time and tells me who recorded what so I know what to pay. That's about it. Cons Customer support is terribly bad. Used them 8, 9x for different things, and it was always terrible. They provide phone support if they consider you a VIP customer who spends a certain amount with them. Otherwise support is through email and their virtual-online agent which is absolutely asinine. The email agents which are ostensibly humans seem to just send you FAQ links. Review Source Portia A. Nurse Health, Wellness and Fitness Used the software for: 6-12 months ### "Helpful and Easy-to-Use Time Tracking Software" May 9, 2026 5.0 Overall, my experience with Hubstaff has been positive. It’s a useful tool for time tracking, productivity monitoring, and managing remote work. Once you get used to the platform, it becomes very straightforward and helps keep work organised and accountable. I would recommend it to teams or individuals looking for an efficient way to track work and manage projects. Pros What I liked most about Hubstaff was how easy it was to track time and stay organised. The interface is simple to use, and I liked being able to monitor productivity without things feeling too complicated. It also made managing tasks and work hours much more efficient, especially when working with remote teams. Cons One thing I liked least was that some of the features can feel a bit overwhelming at first, especially for new users. The mobile app could also be improved slightly to make navigation smoother and more user-friendly. Review Source CL Cecilia L. Human Resources Manager Entertainment Used the software for: 2+ years ### "Easy to work time tracker. " April 10, 2025 5.0 I use Hubstaff everyday to track the time I work. I work remotely and it's easy to implement and use. Pros What I like most about this product is that it's easy to implement, both from the employer from the emploee's perspective. Cons There's nothing I don't like. Maybe that it doesn't give you totals when you export it. You only can export hours. Switched from [Enterprise Suite](https://www.capterra.com/p/207188/Upwork/) Odesk (Upwork's previous name) was way more expensive and didn't notifiy when it made a new screencapture. Review Source SM Sarah M. Operations Manager Consumer Services Used the software for: 1-2 years ### "Hubstaff- A GREAT System Of Resources " August 25, 2025 5.0 I had a great experience, I’ve used this platform for managing staff and posting jobs for remote positions. Pros It’s a seamless job posting site, time management system and ATS. The interface is easy to navigate and the candidates are amazing! Cons There is not much to dislike, the platform is very straightforward. They could use more work flow options. Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Reason for choosing Hubstaff Hubstaff is the only market place that exclusively has remote candidates. Review Source nP nayeli P. Intake specialist Legal Services Used the software for: 1-2 years ### "Always accurate " April 9, 2025 5.0 I have been using Hubstaff for the last 4 years and I like it Pros That it provides accurate time tracked and I get paid as it is Cons That sometimes I might forget to start the timer Switched from [Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/) Your product is easier to use. Some other services at hard to understand Review Source CL Cyndi L. Head of Sales Retail Used the software for: 2+ years ### "Most effective way to maximize margins and drive profitability." December 2, 2024 5.0 Employees can now focus on real tasks instead of wasting valuable hours logging time manually. Pros Manual time tracking really wasted our time and had almost guaranteed inaccurate data leaving to losses in revenue. Hubstaff brought the solution after a friend introduced me to it. I highly rank Hubstaff and recommend. Cons Hubstaff relieved us the frustration of manual time tracking. It is doing wonders in saving us time and efforts. Switched from [TimeCamp](https://www.capterra.com/p/129847/TimeCamp/)[Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) Most of this time tracking softwares were designed to suit smaller teams which is inconvenience for bigger teams. Review Source VR Verified Reviewer Handshake AI Contractor Computer Software Used the software for: 6-12 months ### "Great experience with Hubstaff!" May 6, 2026 4.0 Great! Was easy to use and understand, though recording my screen the whole time felt a little invasive, but I was able to mitigate this by pausing and restarting the timer when I needed a break. Pros I liked how easy it was to track time for different projects, as I just needed to start and end the timer as necessary. The time tracker did not interfere with my work, and I was able to go about my tasks as usual. Cons Nothing was bad about Hubstaff, but having it record my screen the entire time while I was working on tasks felt a little like an invasion of my privacy, as I felt forced to stay on certain webpages the whole time while working. Review Source CS Clint S. Business Development Accounting Used the software for: Less than 6 months ### "Not conducive to sales or similar" April 15, 2026 1.0 \-10/10. doesn't even register on the scale. There is zero benefit to this tool for a role that is results driven (sales/BD) Pros Not a bloody thing. Salaried employees (Sales/Business Development) within our organization are now punished if we are not in front of a screen. How many deals are sold punching keys? Cons babysitting and micromanaging professionals 101. For roles like sales, Business development - it is more important to have screen time rather than build relationships (you know actual results). Spare me the "manual" entry BS - that's what a CRM is for. Review Source AL Aesca L. HR - Employee Relations Mechanical or Industrial Engineering Used the software for: 2+ years ### "Enhances Workplace Productivity and Team Collaboration." January 19, 2026 5.0 Pros When you want to measure productivity, team management and time tracking for your organization, Hubstaff is the solution. Gives the value for money, ease of use, has multiple features and is reliable. Cons Sometimes reserved employee feels the tool is intrusive, and it invades to their privacy, however the tool is great. Review Source AA Arfina A. Marketing Digital Agency Marketing and Advertising Used the software for: 1-2 years ### "VERY GOOD! " May 30, 2025 5.0 I like hubstuff, only wish that there is a cheaper option acording to the hours spend like i explain in the CONS box. And i wish, hubstuff has a CRM for sales too, cause i like this brand, and i believe if hubstuff make CRM sales, it would be better than monday, salesforce, and pipedrive. Pros \- The screenshot and their alamr about suspisious activity - The help agenct, specially Mercy, she always help me with fast (compare to other agent) - integeratetion with Hubstuff task that help a lot Cons \- The price, because in this "work from home" work, many of employee has double job, or we pay by the project only, so they not really work 160-200 hours a month. I had employee only work 80hr/month. Maybe there is a cheap price according to the hours spend? - There was a problem with the integration with Trello before finally we move to hubstuff task. Review Source CF Chen F. Owner Program Development Used the software for: 1-2 years ### "Easy way to track work hours" August 20, 2025 5.0 My overall experience has been very positive. Hubstaff makes it simple to track project hours accurately and keeps billing transparent. It gives me peace of mind knowing everything is visible and clear to both sides. Pros I liked how easy it was to get started. I was invited by the company I hired for a project and within a few minutes everything was set up. The interface is straightforward and you can clearly see how much time each team member worked, with detailed timestamps. It really helps avoid unnecessary disputes about work hours or related issues. Cons In over a year of using Hubstaff, there were a few times when screen activity didn’t record or hours weren’t tracked correctly or delayed. These cases were rare though and for the most part everything worked smoothly. Review Source NK Navrachit K. Senior Associate Software Engineer Computer Software Used the software for: 1-2 years ### "2 years of flawless performance of Hubstaff" April 10, 2025 5.0 Solid product, excellent UI and overall perfect widgets to make the interaction easier. It has been around 2 years of using hubstaff. Never disappointed me. Pros Accuracy and Easy to use software. Moreover the way it displays overall data presentation for the time i.e. Monthly, daily, yearly and custom bar charts is commendable. Cons Sometime it is unable to sync to jira and displays tasks that have already been marked done. Leads to unnecessary display of redundant tasks. Review Source UA Ujjwal A. DevOps Engineer Computer Software Used the software for: 1-2 years ### "Tool to Monitor and Increase Remote Productivity" April 10, 2025 4.0 Overall my experience has been great working with Hubstaff. Pros 1 - Ease of tracking the work and also getting review like the activity. 2 - It helps us in keeping track of our work and also the idle time alerts help in monitoring the work. 3 - The most important pros for me is the alert which I get if i forgot to start the timer that helps in tracking the time. 4 - Also is I track the wrong hours means in another project it is very easy to shift the time to another project with a few clicks. Cons 1 - Sometime there is issues with the interface means for a particular functionality we have to do a lot of clicks rather than a simple navigation or shortcut. 2 - There could be privacy concerns not sure about that as the screen is recorded. Review Source jG jenelyn G. medical va Medical Practice Used the software for: 1-2 years ### "FANTASTIC AND RELIABLE" April 10, 2025 5.0 Its very good. It can capture screenshots and can track hours i worked Pros What I liked most about Hubstaff is its user-friendly interface and how it simplifies time tracking and productivity monitoring. It makes it easy to stay organized, track tasks in real time, and ensure transparency when working remotely. I also appreciated how it integrates well with other tools, which helped streamline workflows and project management. Cons What I liked least about Hubstaff is that it can feel a bit too restrictive or micromanaging, especially with the constant time tracking and activity monitoring. While I understand it's important for productivity and transparency, I believe in a little more flexibility and trust in how tasks are managed, as long as the work is done efficiently and on time. Review Source JD Jesse D. Co-Founder Media Production Used the software for: 1-2 years ### "Cloud Projects And Task Alignment Tool" January 22, 2025 5.0 Fully tailored with unique pre-build blocks and modules for PM,TM and task scheduling, alignment and management. Robust employee attendance tracking and online billing. Pros Agility leader on cloud projects and tasks management. Employees and task scheduling. Team intranet portal via IMM/BIM and chats. Team productivity increment. Cons It's features are worthwhile,no complain. Review Source AK Ayesha K. Content Manager Marketing and Advertising Used the software for: 2+ years ### "Helps me prioritize my tasks" April 10, 2025 5.0 I have been a user of Hubstaff for almost 2 years now, and it has changed how I look at remote work. Hubstaff helps me manage my time and productivity and prioritize my daily tasks. The daily & weekly emails it sends as doses of motivation are like the cherry on the cake. Pros It allows me to monitor my efficiency and that of my team. Cons For someone who spends a lot of time in meetings, it does not take into account the calls being productive work. Review Source JS Jose S. Admin Real Estate Used the software for: Less than 6 months ### "Helpful and Reliable for Remote Teams" June 4, 2025 4.0 Overall, Hubstaff has been a helpful tool for managing remote work. It keeps things transparent and organized, and it's easy to check in on project progress. Once you get used to it, it becomes a smooth part of the workflow. Pros Hubstaff is great for tracking what remote employees are doing. You can see how productive they are. Cons Sometimes the app can feel a bit too rigid like if someone forgets to turn it on or off, it might not reflect their actual work. A bit more flexibility would be nice. Review Source AF Alexis F. C.O.O Real Estate Used the software for: Less than 6 months ### "Pleased with Hubstaff" May 31, 2025 5.0 It has been smoother to use, overall, compared to other time clocking companies. It is also really nice that Hubstaff has a mobile clock in app. Pros I believe, for me, the simplicity of this product is the most important aspect of why I like Hubstaff. It's easy to keep track of our teams time and compensation. Cons The reporting is a bit clunky. It would be nice if it was a little easier to review each individual's time on a biweekly basis. Review Source JC Jonathan C. Customer Service Representative Outsourcing/Offshoring Used the software for: 2+ years ### "Hubstaff insights" April 10, 2025 5.0 Been using it for almost three years now, It is convenient to use, and it gave me more insights about my daily work hours as well the percentage and the total numbers of PTO's accumulated. Pros The convenience of using it where I can easily track my daily working hours. Cons Capturing screenshots while doing something on my computer. Review Source RMA Ramon Mikhail A. Account Creation Specialist Shift Lead Performing Arts Used the software for: 2+ years ### "Great Time/Activity Tracker" April 10, 2025 5.0 It's great as it can tract mouse and keyboard activity Pros Time tracking that includes screenshot and web/app activity Cons I think hubstaff lacks some instruction on how to process things link filing a leave Review Source AT Ashish T. Component Engineer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Perfect App for project management" April 10, 2025 5.0 Happy with the facilities and functions. Pros Time tracking system is the best. It reminds when idle. Cons Project management is the least what I like. It helps to manage various projects. Review Source BS Banillah S. Administration Executive Information Technology and Services Used the software for: 1-2 years ### "Efficiency & Productivity Pro" March 28, 2025 5.0 Excellent so far, easy to generate reports and monitor resources as well as projects simultaneously. Pros Time tracking & Screenshots which helps us to monitor our employees and project seamlessly. Cons Overall hubstaff is a gem, but sometimes get crashed which affect the time tracking process. Review Source JM James M. Billing Medical Practice Used the software for: 1-2 years ### "Great for remote work!!!" April 9, 2025 4.0 My first option for Timetracking Software Pros Real time Timetracking helps companies progress projects and daily task. Cons Storage data takes time to upload. Occasional error on syncing and delays uploading. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.