--- title: "Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Hubstaff the right Time Tracking solution for you? Explore 1614 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/132376/Hubstaff/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Hubstaff 4.5 (1614) [View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Hubstaff Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Portia A NurseHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: 6-12 months. “It’s a useful tool for time tracking, productivity monitoring, and managing remote work. Once you get used to the platform, it becomes very straightforward and helps keep work organised and accountable.“ May 9, 2026 Junaid E ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Some features like activity tracking and screenshots can feel a but intrusive if not managed carefully.“ January 8, 2026 AR Aditya R Ai analystInformation Technology and Services, 10,001+ employeesUsed the software for: 6-12 months. “It’s a reliable tool for tracking time, and monitoring productivity. While there are a few minor drawbacks, it delivers strong performance and is especially useful for remote work environments.“ February 27, 2026 DP David P EngineerAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “it is not a good tool if you want to track time in multiple locations or need to upload pictures of work that is done“ March 10, 2025 MA Murat A OwnerBiotechnology, 2 - 10 employeesUsed the software for: Less than 6 months. “Hubstaff works well for basic time tracking, but there are areas where the user experience and functionality could be improved.“ June 4, 2026 IM Isaac M AdministrativeE-Learning, 2 - 10 employeesUsed the software for: Less than 6 months. “Some of the features I need I must pay for extra adding which adds to the total cost.“ December 28, 2025 SC Sarah C Independent ContractorInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “Hubstaff is seamlessly integrated with my client's platform, so other than hitting start/stop on the Hubstaff timer, my actual interaction with Hubstaff is minimal. And that's how a timeclock should be!“ December 18, 2025 JB Juan B BDRComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “Its interface is not very appealing, with many widgets spread across sections that use too much space of the screen.“ April 29, 2025 ## Showing most helpful reviews Showing 1-25 of 1614 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Portia A. Nurse Health, Wellness and Fitness Used the software for: 6-12 months ### "Helpful and Easy-to-Use Time Tracking Software" May 9, 2026 5.0 Overall, my experience with Hubstaff has been positive. It’s a useful tool for time tracking, productivity monitoring, and managing remote work. Once you get used to the platform, it becomes very straightforward and helps keep work organised and accountable. I would recommend it to teams or individuals looking for an efficient way to track work and manage projects. Pros What I liked most about Hubstaff was how easy it was to track time and stay organised. The interface is simple to use, and I liked being able to monitor productivity without things feeling too complicated. It also made managing tasks and work hours much more efficient, especially when working with remote teams. Cons One thing I liked least was that some of the features can feel a bit overwhelming at first, especially for new users. The mobile app could also be improved slightly to make navigation smoother and more user-friendly. Review Source LW Lydia W. Human Resources Support Hospital & Health Care Used the software for: 6-12 months ### "Great Platform!" May 29, 2025 5.0 Support with the system (Kayal) has been incredible, and we appreciate the enhancement requests that we have put in that have been granted! Pros I like the layout of the platform, and the reporting it offers. It is easy to navigate and support has helped me learn functions and show what we have not utilized, to make more of the platform. Very helpful! Cons Some of the functionality with the time syncing entries. I wish there was a way to allow members to edit after an entry is completed, or the next day after it locks, and be able to pick and choose who those people are. Just to have more customizable options! Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Hubstaff We did not find something set up the way this platform is set up, we did look at Asana and Microsoft options. Review Source AS Anshu S. Owner Accounting Used the software for: 2+ years ### "Go with the alternative! " October 20, 2025 1.0 The software is easy to use, the reporting is not that good. For ex. "Lookup project, see time billed" does not exist. How can a time tracking software not have a simple report showing me all the time billed to one project and by who? They constantly tell you all these convoluted steps to figure it out and they expect you to spend 10 minutes everytime you want the info. Now imagine it's the end of the month and you want to bill all your clients for time spent... Hubstaff makes it worse actually. Pros It accurately does additions of time and tells me who recorded what so I know what to pay. That's about it. Cons Customer support is terribly bad. Used them 8, 9x for different things, and it was always terrible. They provide phone support if they consider you a VIP customer who spends a certain amount with them. Otherwise support is through email and their virtual-online agent which is absolutely asinine. The email agents which are ostensibly humans seem to just send you FAQ links. Review Source CW Crispin W. Director of E-Commerce and Digital Strategy Arts and Crafts Used the software for: 6-12 months ### "Took the guesswork out of tracking where time actually goes" June 14, 2026 4.0 It brought structure to time tracking across both remote and field based staff without needing two separate tools. Timesheet approvals stopped being a weekly chase and the QuickBooks sync removed the manual step that used to sit between approved hours and payroll. Once the team understood how the monitoring worked the friction disappeared and it just became part of the routine. Pros The automatic time tracking with activity monitoring is what separated Hubstaff from other tools we looked at. Screenshots and activity rates running in the background meant we had an accurate picture of productive hours without anyone manually logging anything. The GPS tracking for field based team members was a specific win, job site hours that used to be self reported and occasionally inconsistent became verifiable without any awkward conversations. Payroll integration meant approved hours fed directly into pay runs without a separate data entry step at the end of every period. Cons Screenshot frequency needs to be calibrated early on otherwise it feels intrusive. Default settings created some pushback from the team before we found the right balance. Review Source CL Cecilia L. Human Resources Manager Entertainment Used the software for: 2+ years ### "Easy to work time tracker. " April 10, 2025 5.0 I use Hubstaff everyday to track the time I work. I work remotely and it's easy to implement and use. Pros What I like most about this product is that it's easy to implement, both from the employer from the emploee's perspective. Cons There's nothing I don't like. Maybe that it doesn't give you totals when you export it. You only can export hours. Switched from [Enterprise Suite](https://www.capterra.com/p/207188/Upwork/) Odesk (Upwork's previous name) was way more expensive and didn't notifiy when it made a new screencapture. Review Source SM Sarah M. Operations Manager Consumer Services Used the software for: 1-2 years ### "Hubstaff- A GREAT System Of Resources " August 25, 2025 5.0 I had a great experience, I’ve used this platform for managing staff and posting jobs for remote positions. Pros It’s a seamless job posting site, time management system and ATS. The interface is easy to navigate and the candidates are amazing! Cons There is not much to dislike, the platform is very straightforward. They could use more work flow options. Reason for choosing Hubstaff Hubstaff is the only market place that exclusively has remote candidates. Review Source nP nayeli P. Intake specialist Legal Services Used the software for: 1-2 years ### "Always accurate " April 9, 2025 5.0 I have been using Hubstaff for the last 4 years and I like it Pros That it provides accurate time tracked and I get paid as it is Cons That sometimes I might forget to start the timer Switched from [Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/) Your product is easier to use. Some other services at hard to understand Review Source Osama A. Full Stack Developer Government Administration Used the software for: 2+ years ### "Time tracking tool" January 24, 2026 5.0 Overall experience is good. Helps with time tracking, team management, and improving productivity. You can view screenshots of team members PC Pros It is easy to use and helps track time accurately. It helps to evaluate the team productivity. Reports are useful and work well for remote teams. Cons Sometimes app feels a bit slow, and user can be more user-friendly. Few features take time to understand, and pricing can feel high for small teams. Review Source KP Kassandra P. Virtual Assistant Human Resources Used the software for: 1-2 years ### "Easy to use, easy to time track" June 11, 2026 5.0 In general I think it's good value for money, luckily I've never had used the customer support service. Pros It's very easy to use and self explanatory. It has an tab for task management, which can be very helpful when it comes to project management and task timer. The performance and speech is good because the apps starts working as soon as one launch it. Cons Even though one can be added to a specific project, there's not such a thing as shared time, for team collaboration, for example. Review Source MB Mohammed B. AI trainer Biotechnology Used the software for: 6-12 months ### "Hupstaff performance" June 13, 2026 3.0 I am not satified so much becuase I was strugling to access multiple company with single hubstaff acocunt Pros the costomer service really try to solve when you stuck. that is a good team collaboration. they response email on time. Cons its downside is not easy for multiplr account. the costumer service try to solve the problem but some time they will tell you to contact the compay I am working with. so it takes longer to be solved Review Source VR Verified Reviewer Handshake AI Contractor Computer Software Used the software for: 6-12 months ### "Great experience with Hubstaff!" May 6, 2026 4.0 Great! Was easy to use and understand, though recording my screen the whole time felt a little invasive, but I was able to mitigate this by pausing and restarting the timer when I needed a break. Pros I liked how easy it was to track time for different projects, as I just needed to start and end the timer as necessary. The time tracker did not interfere with my work, and I was able to go about my tasks as usual. Cons Nothing was bad about Hubstaff, but having it record my screen the entire time while I was working on tasks felt a little like an invasion of my privacy, as I felt forced to stay on certain webpages the whole time while working. Review Source JD Jay D. Head of Customer Success Media Production Used the software for: 6-12 months ### "Functions well, but desktop app could use improvement" May 30, 2025 3.0 Overall, I do like HubStaff, and it does function for the very large majority. I think with some additional refinements and new functionality to the desktop app, this will help significantly with the administration side of the house. Additional refinements to the integrations with Salesforce and QuickBooks would take the functionality of the system to the next level. Pros Overall, HubStaff is great for managing trackable, billable time for client projects. It's easy to manage project budgets and also have proof-of-delivery for client projects. Cons There is much to be desired with the desktop app. There really needs to be a way to make adding notes required when stopping timers, and help avoid the need for employees to log in to the website to manually edit entries. The integration stack also needs some serious improvements when it comes to pushing data into QuickBooks/Salesforce. There are many gaps in functionality that create tedious manual work items for our team. Review Source Response from Hubstaff July 3, 2025 Hi Jay! Thanks for the thoughtful and detailed feedback! We’re glad Hubstaff has been helpful for managing billable time and project delivery. Your suggestions are valuable, and we’ll make sure they reach the right team for review. Thanks again and have a good day! JP Jennifer P. CEO Photography Used the software for: 1-2 years ### "TERRIBLE customer service, fraudulent charges. " May 29, 2025 1.0 I have had a terrible experience with this company and 100% do NOT recommend them. They do not care about their clients at all. Pros In the beginning it was affordable and worked fairly well. It was easy to use and seemed straightforward. Cons Hubstaff autobills without notice, and they charged me TWICE what I signed up for. They signed me up for services I don't use and then charged me for it. I do NOT recommend this company. Also, their service fails ALL the time meaning I need to spend time manually adding time to time sheets. Review Source Response from Hubstaff July 3, 2025 Hi Jennifer! Thanks for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Just to clarify, like most SaaS platforms, Hubstaff runs on a recurring subscription model and charges are based on the active plan at the time of billing. We encourage users to regularly review their invoices and subscription details to avoid surprises. That said, we’re always here to help! If there were any issues with your billing, we’d be happy to take a closer look. Feel free to reach out to our Support team at support@hubstaff.com. AR Aditya R. Ai analyst Information Technology and Services Used the software for: 6-12 months ### "Efficient Time Tracking Tool for Remote jobs" February 27, 2026 5.0 Overall, my experience with Hubstaff has been positive. It’s a reliable tool for tracking time, and monitoring productivity. While there are a few minor drawbacks, it delivers strong performance and is especially useful for remote work environments. Pros Hubstaff is very easy to use and makes time tracking simple and accurate. I really like the automatic time tracking, activity monitoring, and detailed reports, which help improve productivity and accountability. The team management and collaboration features are also helpful, especially for remote jobs. It integrates well with other tools and provides good value for money. Cons The mobile app could be improved, and there are occasional syncing or performance issues. Some advanced features are only available in higher-priced plans, which may not be ideal for small teams. Review Source MA Mihindu A. Sourcing Manager Health, Wellness and Fitness Used the software for: 2+ years ### "I Love how helpful Hubstaff has been to monitor and control remote work" April 10, 2025 5.0 Perfect, been using it for over 5 years now. Pros Everything is crystal clear when it comes to task/project definitions, performance of each team memeber, activity monitoring and identifying fraudulent activities easily. Cons Nothing in particular although there might be many ways to improve. For me, it works fine. Review Source NK Navrachit K. Senior Associate Software Engineer Computer Software Used the software for: 1-2 years ### "2 years of flawless performance of Hubstaff" April 10, 2025 5.0 Solid product, excellent UI and overall perfect widgets to make the interaction easier. It has been around 2 years of using hubstaff. Never disappointed me. Pros Accuracy and Easy to use software. Moreover the way it displays overall data presentation for the time i.e. Monthly, daily, yearly and custom bar charts is commendable. Cons Sometime it is unable to sync to jira and displays tasks that have already been marked done. Leads to unnecessary display of redundant tasks. Review Source jG jenelyn G. medical va Medical Practice Used the software for: 1-2 years ### "FANTASTIC AND RELIABLE" April 10, 2025 5.0 Its very good. It can capture screenshots and can track hours i worked Pros What I liked most about Hubstaff is its user-friendly interface and how it simplifies time tracking and productivity monitoring. It makes it easy to stay organized, track tasks in real time, and ensure transparency when working remotely. I also appreciated how it integrates well with other tools, which helped streamline workflows and project management. Cons What I liked least about Hubstaff is that it can feel a bit too restrictive or micromanaging, especially with the constant time tracking and activity monitoring. While I understand it's important for productivity and transparency, I believe in a little more flexibility and trust in how tasks are managed, as long as the work is done efficiently and on time. Review Source MG Micaela G. Operations Assistant Real Estate Used the software for: 6-12 months ### "Great Tool for Remote Work Management" April 10, 2025 5.0 Overall, my experience with Hubstaff has been really smooth and efficient. It’s made tracking time and managing productivity so much easier, especially when working with remote teams. The platform is intuitive, the reports are super detailed, and the ability to monitor activity without being invasive strikes a good balance. It’s definitely helped improve accountability and organization in my workflow Pros What I liked most about Hubstaff is how seamlessly it tracks time and activity without disrupting my workflow. The detailed reporting and screenshots give a clear overview of productivity, which is super helpful for both freelancers and managers. Cons What I liked least about Hubstaff is that the desktop app can occasionally feel a bit heavy on system resources, especially when running multiple programs at once. It would be great to see performance improvements in future updates. Review Source MO Marionne O. sales and purchasing Outsourcing/Offshoring Used the software for: 2+ years ### "Hubstaff clarity" April 10, 2025 5.0 those remote or hybrid teams, offer features like time tracking, project management. Pros to provide transparency and control over work hours and activity without being overly intrusive, valuable insight into productivity. Cons screenshot and idle time detection can see, lack of trust in employee unresolved glitches. Review Source AF Alexis F. C.O.O Real Estate Used the software for: Less than 6 months ### "Pleased with Hubstaff" May 31, 2025 5.0 It has been smoother to use, overall, compared to other time clocking companies. It is also really nice that Hubstaff has a mobile clock in app. Pros I believe, for me, the simplicity of this product is the most important aspect of why I like Hubstaff. It's easy to keep track of our teams time and compensation. Cons The reporting is a bit clunky. It would be nice if it was a little easier to review each individual's time on a biweekly basis. Review Source RS Ruvie S. Inventory Management Specialist Outsourcing/Offshoring Used the software for: 2+ years ### "Recommending Hubstaff for remote employees." April 10, 2025 5.0 Overall experience is good. Very user friendly. Pros The productivity rate, invoicing and time management. Cons The frequent screenshot that takes almost every three minutes. Review Source SJHK Syed Jarrar Haider K. Sr. Software Engineer Information Services Used the software for: 1-2 years ### "Honest Review for Hubstaff" April 9, 2025 5.0 It great so far, I feel my self more accountable Pros I like real-time tracking and reporting features for employees' work. Also, help in tracking time spent on client projects. The screenshots and activity levels provide a great way to ensure transparency in team performance. Cons One downside of Hubstaff is of ideal time, we should have a feature to put on pause for schedule meeting. Review Source LS Lorraine S. Owner Marketing and Advertising Used the software for: 1-2 years ### "Great Product" May 24, 2025 5.0 Excellent. Very receptive and quick to answer questions. I don't have any issues with their customer service. Pros Great product for adding contacts and turning them into leads. I love how you can track your progress for your email campaigns Cons Too many clicks to get where you want to go. They need to shorten the number of clicks to get to the section you want to work with. Review Source AT Ashish T. Component Engineer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Perfect App for project management" April 10, 2025 5.0 Happy with the facilities and functions. Pros Time tracking system is the best. It reminds when idle. Cons Project management is the least what I like. It helps to manage various projects. Review Source EG Ellaine G. Designer Information Technology and Services Used the software for: 1-2 years ### "9.5/10 Experience for a corporate worker" April 10, 2025 5.0 Pros The flexibility and the ease of usage when tracking my time is amazing. Cons Everytime I refresh hubstaff browser site I always get redirected to dashboard > all Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.