# Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Hubstaff the right Time Tracking solution for you? Explore 1605 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132376/Hubstaff/reviews

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Hubstaff

4.5 (1605)

[View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Reviews of Hubstaff

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

Portia A

NurseHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: 6-12 months.

“It’s a useful tool for time tracking, productivity monitoring, and managing remote work. Once you get used to the platform, it becomes very straightforward and helps keep work organised and accountable.“

May 9, 2026

Junaid E

ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years.

“Some features like activity tracking and screenshots can feel a but intrusive if not managed carefully.“

January 8, 2026

AR

Aditya R

Ai analystInformation Technology and Services, 10,001+ employeesUsed the software for: 6-12 months.

“It’s a reliable tool for tracking time, and monitoring productivity. While there are a few minor drawbacks, it delivers strong performance and is especially useful for remote work environments.“

February 27, 2026

IM

Isaac M

AdministrativeE-Learning, 2 - 10 employeesUsed the software for: Less than 6 months.

“Some of the features I need I must pay for extra adding which adds to the total cost.“

December 28, 2025

SC

Sarah C

Independent ContractorInformation Technology and Services, Self-employedUsed the software for: Less than 6 months.

“Hubstaff is seamlessly integrated with my client's platform, so other than hitting start/stop on the Hubstaff timer, my actual interaction with Hubstaff is minimal. And that's how a timeclock should be!“

December 18, 2025

CG

Carlito G

Web DeveloperComputer & Network Security, 201 - 500 employeesUsed the software for: 6-12 months.

“Sometimes the update has a bug, if I update the hubstaff then it not always succeed sometimes it will popup and shows error, if the update is not complete the hubstaff will stop automatically and my work time will not be included“

May 30, 2024

SEBASTIAN D

AI TrainerInformation Technology and Services, 10,001+ employeesUsed the software for: Less than 6 months.

“Its automated tracking lets me jump between festive family moments and tasks without worrying about my timesheet.“

December 24, 2025

JD

Jay D

Head of Customer SuccessMedia Production, 11 - 50 employeesUsed the software for: 6-12 months.

“There are many gaps in functionality that create tedious manual work items for our team.“

May 30, 2025

## Showing most helpful reviews

Showing 1-25 of 1605 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Osama A.  
Full Stack Developer  
Government Administration  
Used the software for: 2+ years

### "Time tracking tool"

January 24, 2026

5.0

Overall experience is good. Helps with time tracking, team management, and improving productivity. You can view screenshots of team members PC

Pros

It is easy to use and helps track time accurately. It helps to evaluate the team productivity. Reports are useful and work well for remote teams.

Cons

Sometimes app feels a bit slow, and user can be more user-friendly. Few features take time to understand, and pricing can feel high for small teams.

Review Source

LW

Lydia W.  
Human Resources Support  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Platform!"

May 29, 2025

5.0

Support with the system (Kayal) has been incredible, and we appreciate the enhancement requests that we have put in that have been granted!

Pros

I like the layout of the platform, and the reporting it offers. It is easy to navigate and support has helped me learn functions and show what we have not utilized, to make more of the platform. Very helpful!

Cons

Some of the functionality with the time syncing entries. I wish there was a way to allow members to edit after an entry is completed, or the next day after it locks, and be able to pick and choose who those people are. Just to have more customizable options!

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Hubstaff

We did not find something set up the way this platform is set up, we did look at Asana and Microsoft options.

Review Source

AS

Anshu S.  
Owner  
Accounting  
Used the software for: 2+ years

### "Go with the alternative! "

October 20, 2025

1.0

The software is easy to use, the reporting is not that good. For ex. "Lookup project, see time billed" does not exist. How can a time tracking software not have a simple report showing me all the time billed to one project and by who? They constantly tell you all these convoluted steps to figure it out and they expect you to spend 10 minutes everytime you want the info. Now imagine it's the end of the month and you want to bill all your clients for time spent... Hubstaff makes it worse actually.

Pros

It accurately does additions of time and tells me who recorded what so I know what to pay. That's about it.

Cons

Customer support is terribly bad. Used them 8, 9x for different things, and it was always terrible. They provide phone support if they consider you a VIP customer who spends a certain amount with them. Otherwise support is through email and their virtual-online agent which is absolutely asinine. The email agents which are ostensibly humans seem to just send you FAQ links.

Review Source

VR

Verified Reviewer  
Digital Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "Overall easy to use and accurate productivity management, but has slight glitches at times"

February 12, 2026

5.0

Pros

Easy to use, options if you forget to log time, easy to keep track of productivity, accurate measurement of items completed with ability to customize time logs if I was away from desk

Cons

Signs out a lot, slight lag in uploading worktime to interface that doesn't always update in real time. Pauses sometimes without notice causing missed logged hours

Review Source

CL

Cyndi L.  
Head of Sales  
Retail  
Used the software for: 2+ years

### "Most effective way to maximize margins and drive profitability."

December 2, 2024

5.0

Employees can now focus on real tasks instead of wasting valuable hours logging time manually.

Pros

Manual time tracking really wasted our time and had almost guaranteed inaccurate data leaving to losses in revenue. Hubstaff brought the solution after a friend introduced me to it. I highly rank Hubstaff and recommend.

Cons

Hubstaff relieved us the frustration of manual time tracking. It is doing wonders in saving us time and efforts.

Switched from

[TimeCamp](https://www.capterra.com/p/129847/TimeCamp/)[Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)

Most of this time tracking softwares were designed to suit smaller teams which is inconvenience for bigger teams.

Review Source

nP

nayeli P.  
Intake specialist  
Legal Services  
Used the software for: 1-2 years

### "Always accurate "

April 9, 2025

5.0

I have been using Hubstaff for the last 4 years and I like it

Pros

That it provides accurate time tracked and I get paid as it is

Cons

That sometimes I might forget to start the timer

Switched from

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)

Your product is easier to use. Some other services at hard to understand

Review Source

AG

Anyny G.  
Ops Coordinator and Exec Admin  
Executive Office  
Used the software for: 1-2 years

### "Hubstaff is great!"

February 25, 2026

5.0

I'm enjoying it a lot! It helps our team to be organized. It's super nice that we can link it with payment websites like Wise and PayPal.

Pros

We can organize the team x projects and have projects timesheet. Love it! Checking the project hours is gold!

Cons

I would like to have a place to add the last day for the employee use hours for a project. Like this, we have a deadline set up, and don't worry about checking it.

Review Source

MT

Marinel T.  
Executive Assistant  
Human Resources  
Used the software for: 1-2 years

### "Hubstaff Great Tool"

February 27, 2026

5.0

Overall, it's a helpful tool and and with great features. Easy to navigate and install on your computer.

Pros

Hubstaff is a very useful tool for Time tracking, and very easy to use to be able to have a good task management.

Cons

Taking screenshots every 5minutes, though it's necessary to see the working in progress but still seems a bit too much. Maybe can consider 10 minutes interval.

Review Source

AR

Aditya R.  
Ai analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Efficient Time Tracking Tool for Remote jobs"

February 27, 2026

5.0

Overall, my experience with Hubstaff has been positive. It’s a reliable tool for tracking time, and monitoring productivity. While there are a few minor drawbacks, it delivers strong performance and is especially useful for remote work environments.

Pros

Hubstaff is very easy to use and makes time tracking simple and accurate. I really like the automatic time tracking, activity monitoring, and detailed reports, which help improve productivity and accountability. The team management and collaboration features are also helpful, especially for remote jobs. It integrates well with other tools and provides good value for money.

Cons

The mobile app could be improved, and there are occasional syncing or performance issues. Some advanced features are only available in higher-priced plans, which may not be ideal for small teams.

Review Source

BF

Bob F.  
CEO  
Arts and Crafts  
Used the software for: Less than 6 months

### "Robert' review of Hubstaff"

March 1, 2026

5.0

5 Stars is the score I would like to give it. I haven't had any problems with it. I am able to work it just fine.

Pros

It's easy to find what I need. I am good with the terms and conditions of Hubstaff. I think it will work fine for me.

Cons

Nothing, it works great. I have no trouble traversing the site. Its very easy to use and get around on.

Review Source

RF

Rafael F.  
Senior Software Developer  
Computer Software  
Used the software for: 2+ years

### "Automate process"

April 11, 2025

5.0

I have been using it daily for 3 years, I think it is good, not having to do this control manually, the tool simplifies the process and provides more transparency.

Pros

Allows you to accurately control working time

Cons

I find the screenshot a bit invasive, it is possible to disable it, but I really don't like it.

Review Source

CL

Christian L.  
Quality Specialist and Squad Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Hubstaff efficiency and friendly user tool"

April 10, 2025

5.0

So far, we have been using Hubstaff for more than 2years already and I can say, I didn't had any issues or discrepancies throughout these years!

Pros

Friendly user and allows us to organize daily task which is very essential to us.

Cons

Saving time. You'll have to wait until successfully update your generated hours.

Review Source

NK

Navrachit K.  
Senior Associate Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "2 years of flawless performance of Hubstaff"

April 10, 2025

5.0

Solid product, excellent UI and overall perfect widgets to make the interaction easier. It has been around 2 years of using hubstaff. Never disappointed me.

Pros

Accuracy and Easy to use software. Moreover the way it displays overall data presentation for the time i.e. Monthly, daily, yearly and custom bar charts is commendable.

Cons

Sometime it is unable to sync to jira and displays tasks that have already been marked done. Leads to unnecessary display of redundant tasks.

Review Source

Dennis M.  
Head of Software Engineering  
Information Technology and Services  
Used the software for: 2+ years

### "Comprehensive Solution for Time and Productivity Management."

March 19, 2025

5.0

Hubstaff facilitates the management of technical projects, tracking time spent on specific tasks, and monitoring employee activity. It proves to be an efficient solution for managing our remote teams and in-office employees.

Pros

Hubstaff enables users to log time spent on various tasks and technical projects, provides tools to oversee employee activity, and allows for task creation, responsibility assignment, and progress monitoring.

Cons

I have no objections to raise about this platform.

Review Source

jG

jenelyn G.  
medical va  
Medical Practice  
Used the software for: 1-2 years

### "FANTASTIC AND RELIABLE"

April 10, 2025

5.0

Its very good. It can capture screenshots and can track hours i worked

Pros

What I liked most about Hubstaff is its user-friendly interface and how it simplifies time tracking and productivity monitoring. It makes it easy to stay organized, track tasks in real time, and ensure transparency when working remotely. I also appreciated how it integrates well with other tools, which helped streamline workflows and project management.

Cons

What I liked least about Hubstaff is that it can feel a bit too restrictive or micromanaging, especially with the constant time tracking and activity monitoring. While I understand it's important for productivity and transparency, I believe in a little more flexibility and trust in how tasks are managed, as long as the work is done efficiently and on time.

Review Source

BKR

Brian Karl R.  
Sales and Purchasing  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Hubstaff is an essential tool."

April 10, 2025

5.0

Hubstaff is very easy to use and it runs smoothly. It tracks our time accurately.

Pros

It's easy to use and it became an essential tool for our company to track the working hours of each employee.

Cons

The layout design is very plain but so far I really like Hubstaff and I always believe in innovation that's why I'm looking forward to every improvement it can provide to its user.

Review Source

MN

Mattias N.  
Head of Sales  
Retail  
Used the software for: 2+ years

### "Hubstaff - A good friend when working"

April 10, 2025

5.0

It is a good experience. I have used for many years and I like it very much. It is a good tool in my work.

Pros

It is a very good tool. Easy to use and easy to understand and use on the computer.

Cons

The mobile app is not so good. It is a bit hard to use. And I can not see everything that I need on the app.

Review Source

MN

Mbali N.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Monitoring efficiency "

March 27, 2025

5.0

Great for online working. Accurate tracking and have many features for different types of tasks

Pros

User friendly interface and easy to setup. It has a lot of add ons which allows you to customised your experience.

Cons

They track that we hadn’t used our trial nor extension… and I know very well they are capable so we just had to jump right in, as we could train during the trial to fully explore.

Switched from

[SearchMy for Slack](https://www.capterra.com/p/210771/SearchMy-for-Slack/)

It didn’t fit our finance work and tracking

Review Source

AP

Agatha P.  
Customer Success Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Been using it for over 2 years - great tool!"

April 10, 2025

5.0

Ive been using it for over 2 years now and never had any issues with it. It always works perfectly and tracks my time effortlessly.

Pros

How easy it is to use. You can easy download, open and use the app.

Cons

That it doesn't take screenshots on my phone

Review Source

RS

Ruvie S.  
Inventory Management Specialist  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Recommending Hubstaff for remote employees."

April 10, 2025

5.0

Overall experience is good. Very user friendly.

Pros

The productivity rate, invoicing and time management.

Cons

The frequent screenshot that takes almost every three minutes.

Review Source

RKJ

Ronnel Kristoffer J.  
Logistics Coordinator  
Retail  
Used the software for: 2+ years

### "HUBSTAFF HONEST REVIEW"

April 10, 2025

5.0

Been using Hubstaff for a few years now, and my experience has been smooth ever since.

Pros

Hubstaff is the best time-tracking tool for companies that operate remotely.

Cons

None. From time-tracking to the user experience, everything is top-notch!

Review Source

EG

Ellaine G.  
Designer  
Information Technology and Services  
Used the software for: 1-2 years

### "9.5/10 Experience for a corporate worker"

April 10, 2025

5.0

Pros

The flexibility and the ease of usage when tracking my time is amazing.

Cons

Everytime I refresh hubstaff browser site I always get redirected to dashboard > all

Review Source

LS

Lorraine S.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Product"

May 24, 2025

5.0

Excellent. Very receptive and quick to answer questions. I don't have any issues with their customer service.

Pros

Great product for adding contacts and turning them into leads. I love how you can track your progress for your email campaigns

Cons

Too many clicks to get where you want to go. They need to shorten the number of clicks to get to the section you want to work with.

Review Source

CA

Cristian A.  
Junior Accountant  
Consumer Services  
Used the software for: 6-12 months

### "Hubstaff saves me time"

April 10, 2025

5.0

In general I have found hubstaff very useful to work with because the reports are very accurate.

Pros

Allows me to have a wide range of reports and to better control my employees' schedules.

Cons

Maybe to suddenly have more customization options per user.

Review Source

claire N.  
System administrator  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Hubstaff is bombastic "

December 23, 2024

4.0

Pros

Have liked it's payroll capability which has helped in all payments operation in my company

Cons

Had to integrate to other tools and requires technicality in intergation.

Review Source

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