# Page 14 | Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Hubstaff the right Time Tracking solution for you? Explore 1601 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132376/Hubstaff/reviews

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Hubstaff

4.6 (1601)

[View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Hubstaff

## Showing most helpful reviews

Showing 326-350 of 1601 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

James B.  
executive director  
Civic & Social Organization  
Used the software for: 1-2 years

### "employee work attendance application "

August 12, 2023

5.0

the application has helped to increase productivity and saving other resources since pay is based on hours worked at the of month

Pros

hubstaff is a good attendance application, i like its online attendance sheets, and its ability to computer payroll based on working days makes it nice, it's so easy to use with a friendly interface

Cons

using the application to spy on employees may bring in organizational conflicts, and its needs data before running it

Review Source

VR

Verified Reviewer  
Head of Customer Support  
Computer Software  
Used the software for: 6-12 months

### "An essential tool as a remote employee"

June 12, 2020

4.0

In general, this is a really easy way to log time and works fine for my purposes.

Pros

I like that Hubstaff has integration with Chrome so I can easily switch my time on and off. The dashboard stats are displayed nicely and give me an idea of how my week or month is going.

Cons

Though I'm sure it's pro for employers, I dislike the mouse tracking aka your efficiency will drop if you're not constantly moving your mouse. It ends up being distracting and fosters an unhealthy urgency mindset. If you forget to switch time between projects, it can be confusing to redistribute it.

Review Source

Response from Hubstaff

October 21, 2021

Thanks for the feedback! We recommend checking out this support article: https://support.hubstaff.com/activity-tell-much-time-someone-working/ as well as having a conversation with your team about expectations regarding tracking with Hubstaff. There's also an option to disable the mouse and keyboard tracking feature if you'd like.

VR

Verified Reviewer  
Board Member  
Information Technology and Services  
Used the software for: 6-12 months

### "Hubstaff's great UI"

November 4, 2023

5.0

Pros

It's user interface is seamless and it's a great tool for time tracking; ideal for a remote team that is spread across timezones like ours

Cons

Customer service responses can be a little slow

Review Source

Igor K.  
CEO and Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "Great tool to manage my remote team"

August 26, 2018

5.0

Pros

A lot of useful features, easy to use and setup.

Cons

Everything just great, but the prices a bit high for the small companies

Review Source

Response from Hubstaff

September 10, 2018

Hello! Thank you for your review. We do have annual plans that are discounted however. You get two months free with those (16% discount). Because you get 12 months for the price of 10 month, it is a good way to save money. It is also possible to get up to 100% off your bill by referring other customers. You can receive 10% off for a year for each paying customer you refer. So it is very possible to get our software for free. You can learn more about how this works here: http://blog.hubstaff.com/how-to-get-hubstaff-for-free/ Additionally we provide 30% discounts to nonprofits. If you are a nonprofit please contact us and provide your documentation to get the discount.

MG

Mahesh G.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent tool for task management & team monitoring"

May 29, 2021

5.0

We are using Hubstaff since last 5 years. The outcome is exceptionally good in term of product delivery, scheduling, management and monitoring.

Pros

Hubstaff is one of the best tool to improve your team's performance and identify best and worst performer. One has complete control of team working on which project, task by having screenshot of user screen every 5-10 mins. Self motivating feature act as an enabler for team members.

Cons

Pricing structure, basic and premium. Instead of that a simple pricing would help Hubstaff more business.

Reason for choosing Hubstaff

This was most cost effective solution, when we have decided to go for it.

Review Source

Ulrich N.  
Doctor  
Medical Practice  
Used the software for: Less than 6 months

### "Super Hubstaff"

November 7, 2023

4.0

Great for time management and monitoring work efficiency. Revising the policy of continuous monitoring of employees would make this software better.

Pros

I like the simplicity of this software. It allows me to manage and monitor my employees' working hours, as well as their efficiency and productivity.

Cons

Continuous monitoring of employees could be a violation of their privacy and a breach of trust.

Review Source

Brent Lionel M.  
Virtual Assistant  
Information Technology and Services  
Used the software for: 1-2 years

### "Hubstaff is a useful tool in tracking individual team member performance"

December 10, 2018

5.0

I love Hubstaff because it's affordable and you can easily manage your team under the platform when it comes to work performance tracking and payroll.

Pros

Hubstaff is a great way to monitor your team's work activities. It can measure the activity level of the employee from the scale of 1 to 10 on each 10-minute interval screenshots. It also allow you to monitor the number of hours spent on each task completed. It allows you to see how many hours had been spent by each member so far and you can also manage their payroll inside the platform.

Cons

I want to see more features to the software like tracking the sites that has been opened by the freelancer while he or she was working.

Review Source

GZ

Georgi Z.  
Manager  
Retail  
Used the software for: 1-2 years

### "Great software for business"

April 7, 2022

5.0

Pros

This software makes my work a lot easier. It tracks worked time, counts what should be paid to employees, shows the productivity of each user, and a lot more extras. The interface is easy to use. The support is quick and qualified.

Cons

There is nothing I can say that I do not like.

Review Source

Response from Hubstaff

April 14, 2022

Thank you so much for your kind words, Georgi! We're so pleased to hear you find Hubstaff helpful! We are always striving to be the best in this space, and the best for our customers... So to hear that you're happy with what we have to offer - Well, you just made our day! Thanks again, Georgi! Have a lovely day!

VR

Verified Reviewer  
SEO Strategist & Team Lead  
Computer Networking  
Used the software for: 1-2 years

### "Managing my team more efficiently "

December 2, 2020

5.0

Overall it increased my team productivity up to 80%. Satisfied after implementation.

Pros

Task Management Employee working time management and monitoring Authentic payroll management 80% overall increase in productivity of resources easy task reporting and forecasting

Cons

Bugs in reporting Server delays at times system crash issues while user time sheet logins Downloading errors in reports

Review Source

Vionah A.  
Quality Assurance Analyst  
Executive Office  
Used the software for: I used a free trial

### "Streamlined Time Tracking and Team Management Solution"

August 20, 2023

5.0

Pros

The ability to track time worked on specific tasks and projects helps users gain insights into productivityHubstaff's mobile app and GPS tracking feature provide effective support for remote work.Hubstaff's reporting features allow users to generate detailed reports on team productivity, project progress, and billable hours.

Cons

Tracking time and activities when working offline or in areas with limited internet connectivity is a challenge

Review Source

VR

Verified Reviewer  
Virtual assistant  
Marketing and Advertising  
Used the software for: 6-12 months

### "First time user "

March 29, 2019

5.0

Overall my experience has been great. Especially in helping me organize and keep Tracking of my time work from home , also in organizing my role and duties for work each day.

Pros

As a first time user , hub staff was very easy to use and learn. What I like most about it , is the pause and resume option, which come in handy especially for someone like me working from home.

Cons

I really don’t have any cons for the hub staff app. But I would love it if it had a gps tracking , in the sense of location during the time of work/ clock in

Review Source

Response from Hubstaff

April 16, 2019

Hi, Thanks for the great review! I did want to let you know that we do offer GPS tracking while you are tracking time using one of our mobile apps and with our premium subscription. You can read more about it at https://support.hubstaff.com/hubstaff-mobile-app-location-tracking/. Please don't hesitate to contact us anytime you have questions at https://support.hubstaff.com. Cristina

VR

Verified Reviewer  
Freelance Small Business Consultant, PR Manager & Writer  
Internet  
Used the software for: 2+ years

### "I'm doing this for the gift card."

December 27, 2018

5.0

Pros

It seems fairly easy to use and I can keep track of the money I have been paid and what I am owed, which is good for keeping track of finances.

Cons

There seems to be an issue with connecting the automatic payments to PayPal, which I don't like. I would prefer that the payments be done via PayPal automatically each week, but PayPal says that is not possible and Hubstaff has not taken steps to rectify this issue even though they say it is something that is offered with the service.

Review Source

AD

Alexandra D.  
Project Manager & Owner  
Management Consulting  
Used the software for: 2+ years

### "Great for time tracking for yourself and when working with others"

July 14, 2021

5.0

Improve productivity. Keep track of work and time input into different projects and clients. Evaluate value per time.

Pros

I love the fact that it helped me organize myself, get a reality check about the way I spent time and what type of work was productive (or not)

Cons

The way it adjust time - for collaborating jobs cutting on minutes is not fair as that time can't be invoiced to anybody else then the targeted project or client.

Review Source

Response from Hubstaff

July 15, 2021

Thank you for your review, Alexandra! Your feedback is appreciated, I will be sharing it with our product team.

JC

Jesse C.  
Patient Care Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "API Support Needs some work"

October 28, 2022

3.0

Like eating cold left overs

Pros

The Application User Interface is nice and it looks good

Cons

I recently attempted to use your API to link my CRM to employee availability and it is absolute trash and the support team has been everything except helpful. I ask for server logs from your end and they dont have access to them, I ask for data and they tell me they cant see it. I can provide a timestamp from my server, why cant you? They even asked me to record a video so they could see what im doing instead of offering to set up a call and watch! What kind of dev asks for a video when they can look at the server log? Just the worst service I've had in years and thought you might care to know. I'd love for Hubstaff to continue to meet our needs.

Review Source

SW

Shannon W.  
Sales Development  
Consumer Services  
Used the software for: Less than 6 months

### "Tracking time made easy"

July 12, 2022

5.0

Makes tracking of payments easy and accurate so pay and hours are fair

Pros

Very easy to use and understand. I can track my time and payroll. Easy to request time off and see what days individual employees have worked

Cons

I would like a way to see as an employee, my exact pay period hours

Review Source

Response from Hubstaff

August 4, 2022

Hey Shannon! Thanks so much for leaving us a great review! We truly appreciate it! We're so happy to know that you find Hubstaff easy to use and understand. To know your pay period hours, what you can do is run the Time & activity report and set the date range to your pay period. If you have questions on how you can pull the report, please send us an email at support@hubstaff.com. Alternatively, you can also go on chat and we'll be happy to assist you! Thanks again for your lovely feedback! Have a great day!

VR

Verified Reviewer  
Java Development Team Lead  
Gambling & Casinos  
Used the software for: 6-12 months

### "I like Hubstaff in general, it's good value for money"

August 23, 2018

4.0

I'm using Hubstaff for a while and it does the job for me.

Pros

\- Relatively easy to use - Integrates with Trello that helps to evaluate performance of team members - Affordable - Very responsive support

Cons

\- I can't set currency per team member. If somebody prefer to be paid in different current I need to perform manual calculation - Can't modify time if project is linked with Trello - I really don't like that my admin user counts against billing. For example subscription with 3 team members allow me to hire only 2 persons. I never use Hubstuff to track my time or make payments to myself. I believe subscription for 3 (and so on) team members should allow me to hire exactly 3 members. - I didn't find the way to get a report that will show me how much time in was spent on each task in total.

Review Source

VR

Verified Reviewer  
Recruiter  
Information Technology and Services  
Used the software for: 1-2 years

### "Good product for timetracking"

December 18, 2020

5.0

Great tool if you have a remote distributed team and want to make sure they are doing their work. If a worker is slacking then you can check their hubstuff screenshots

Pros

Easy product to track the time of your contractors and employees. It integrations with payroll and you can easily pay your workers based on their Hubstaff hours.

Cons

Alot of our workers don't like hubstaff and we have had people turn down job offers because they don't want to use hubstaff. It would be nice to have more blog content to explain the importance of tracking one's activity especially in this remote world.

Review Source

SM

Sreejith M.  
SEO Speacialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good application for task monitoring and analysis"

March 1, 2023

4.0

Overall it's a great tool for project management

Pros

When we manage a team it is difficult to track each team mates and analyse the work progress. This tool makes the process easy for the manager and the resource

Cons

If they can reduce the price it would be more good

Review Source

HC

Hilda C.  
remote assistant  
Real Estate  
Used the software for: 1-2 years

### "time tracking "

November 22, 2022

4.0

Pros

easy to use, good for tracking time and projects

Cons

it will go idle if you dont type or move the mouse, so if your work load includes reading or long meetings you need to remember to move the mouse a bit here and there

Review Source

Response from Hubstaff

December 6, 2022

Hello, Thank you for taking the time out of your day to leave us with this review of Hubstaff. Indeed, the idle time out on Hubstaff is dependent on input from either the keyboard and/or mouse. So, if you are carrying out work that is involving being in lengthy meetings or calls then it may be necessary to ask your management to increase the period of time after which the idle time will be entered. This will minimise the amount of times when idle time will be entered during activities that naturally involve much less computer input, or sometimes none at all.

NG

Nina G.  
CFO  
Retail  
Used the software for: 2+ years

### "Managing teams"

November 3, 2023

5.0

Very good. It does take time to manage but it always worth the investment

Pros

It is effective in managing a team when you are a remote manager

Cons

That there is no app. And I also find it quite hard to find tasks if I dont know which project they are in .

Review Source

TG

Tia G.  
Office Manager  
Graphic Design  
Used the software for: 1-2 years

### "Best Time Tracking and Invoicing Software "

July 16, 2020

5.0

Easy to navigate, easy to learn, many options for invoicing, many options for tasks/clients/projects.

Pros

I use Hubstaff daily to track my clients, tasks, and invoices. They're always there to help and very easy to work with. 100% recommended for any virtual workers!

Cons

Sometimes I need to make adjustments to time entered and it won't allow me. But I've found a work around and I'm sure this will be updated soon.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Hubstaff

I loved the trial and it does everything my business needs.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

More options better pricing.

Review Source

Response from Hubstaff

January 31, 2022

Hi there Tia, glad you find Hubstaff easy to use. Don't hesitate to email our team at support@hubstaff.com if you need any help. Thanks and always be safe.

Sasi V.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Like a see through glass of all my teams hours spent"

January 4, 2022

5.0

We have a team of 8 who are critically working on multiple projects and support at the same time. It was impossible for my manager to track the time as per project or per activity. This information was crucial for us to bill the clients accordingly but no matter whatever we did like stand up calls, excel sheet updates etc., always there are missed hours and tasks and lost much in billing. After Hubstaff we do not have the problem anymore. Now, I have a clear report with proof of work (screenshots and app urls) and can categorise based on projects or tasks or employees specifically. It is really a solution for us.

Pros

Time tracking of all my team members with screenshots and the activity URLs, Task management and Project management, average productivity score and reports.

Cons

Hubstaff application in Ubuntu OS had some issues but on later updates they cleared this.

Review Source

JR

Jeff R.  
President  
Real Estate  
Used the software for: 2+ years

### "Easiest way to track your team's work"

July 16, 2020

5.0

Been great! Easy to use and when I did have a question customer service was helpful!

Pros

Super easy to use! I was able to train someone on my team to handle everything within 2 days. Gives me peace of mind that we know what our team is doing during the day.

Cons

I have no complaints about the software.

Reason for choosing Hubstaff

Chose it based on a couple of recommendations and price.

Review Source

Response from Hubstaff

October 22, 2021

Hi Jeff, thank you for appreciating what we do! We are always striving to provide the best experience for our customers here at Hubstaff. Take care!

Dan O.  
Managing Director  
  
Used the software for: Less than 6 months

### "Intuitive affordable application for contractor time tracking "

March 22, 2018

5.0

Freelancer.com didn't provide sufficient oversight over contractors paid by time, so I made use of Hubstaff. Hubstaff showed me the pain points of the (apparently rather shy) contractor that I was able to help them overcome in order to make them more productive and make their role more enjoyable.

Pros

Fully functional monitoring and time tracking of remote teams of workers at an affordable price. The screen capture functionality works well, and there are plenty of customisation in order to balance out the privacy of the worker and the need to capture a desktop screen to ensure that the remote contractor is working. The application also provides the ability to monitor application usage and URLs, it integrates nicely with JIRA. It is far superior in my opinion to the tools provided by Upwork and Freelancer.com, moreover the interface is clean and intuitive.

Cons

Payroll; for automatic payments, your options are limited to Payoneer or to Bitwallet. Traditional corporations tend to be a bit adverse to using tools such as these. The support of Transferwise or Paypal would be helpful. (NB: They do support these platforms for manual ad hoc payments).

Review Source

VR

Verified Reviewer  
Writer  
Newspapers  
Used the software for: Less than 6 months

### "Very good employee tracking software"

August 7, 2021

4.0

This is a really great app for checking employee activity. Many corporate world use this app for work from employees.

Pros

The ease of deployment is pretty good. They can track employee activity. They can also track your idle time. They take screenshots every 4 minutes, which is really good.

Cons

I don't like the security of this app. You can't use any personal software while the clock is running on Hubstaff.

Review Source

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