# Page 15 | Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is Hubstaff the right Time Tracking solution for you? Explore 1605 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132376/Hubstaff/reviews --- Hubstaff 4.5 (1605) [View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 15 - Reviews of Hubstaff ## Showing most helpful reviews Showing 351-375 of 1605 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JT Jacqueline T. Quality Assurance Engineer Financial Services Used the software for: 1-2 years ### "Love Latest Update" October 19, 2022 5.0 Pros I just wanted to say that I love the addition of the drop down for the reason that I am adding any time to my timesheet. It is a real time saver (pardon the pun). Cons Sometimes the scroll bar is missing from the right side of the app. I am not sure why. Review Source Response from Hubstaff November 14, 2022 Hello Jacqueline, thank you for taking the time to provide us with this review of Hubstaff. We are very happy to hear that the changes to the timesheets have been welcomed and we look forward to having more and more improvements released on the platform in the coming months. I am sorry to hear that you've been having some issues with the scroll bar on the application recently. If you do come across this particular issue of not being able to scroll to the right of the time tracker, please do send our support team an email at support@hubstaff.com, along with a screenshot of the time tracker as it appears to you, and any step(s) taken that may have caused that behaviour to be experienced. AG Annie G. Sales and Marketing Director Retail Used the software for: 6-12 months ### "Worst Customer Service, and Not Working for online time tracking" May 21, 2024 1.0 Very poor and disappointing, i hope the management can take time reading my feedback. I want to cancel my service. Pros . Cons I used to like husbtaff until i've got a problem of not getting it work and tried to sort this with customer service but they are very poort in attending yoiur enquiries, and they don't have a voice support. Imagine having technology but no one can walk you through to fix the issue. Review Source Varinder S. Project Manager Information Technology and Services Used the software for: 1-2 years ### "Perfect time tracker" May 20, 2019 5.0 I personally love using Hubstaff very much. That is so easy to use and to track the hours of any working project and get paid. This is up to its standards and I am hoping will get more features near future. Excellent! Pros Hubstaff is a really great software to track hours for various working projects by developers. Simple signup, project adding, timely view through screenshots, hours track make it more easy and reliable to work with. You can simply check the activity for every 10 minutes and even the activity of physical devices like keyboard, mouse, etc for any particular project. Basically, that is a whole project time track collection itself. Cons Hubstaff is good to track the activity on various projects. But from the Developer end, developer is unable to delete any wrong screenshot from his sde. Also there is nothing shows at the dev end if the screenshot has been taken or not. That make any developer's life bit hard. Surely need to work on this. Except that it is totally up to mark. Review Source VR Verified Reviewer Marketing Specialist Marketing and Advertising Used the software for: 2+ years ### "Simple to use, and regular improvements" December 14, 2018 5.0 I've been using Hubstaff for over 2 years and have never had to reach out to support with an issue. Pros Very easy to use. Intuitive. The changes they've rolled out to reporting have also been great in general, incluing the updated email snapshot of the previous day. Much easier to read. Cons I wish I could see time spent on specific tasks on the desktop client. I'd also like to be able to drill down in the general report to see the task breakdown under each project. Review Source VR Verified Reviewer Billing Team Lead Hospital & Health Care Used the software for: 1-2 years ### "Husbtaff Review" December 14, 2018 4.0 Being able to see what the employees are doing on work hours is very helpful. Pros I like that it keeps track of programs and websites being opened, as well as time spent on those sites. This is good for giving employees the feeling that they are being watched and should focus on work. Cons Hubstaff is not accurate in determining actual activity rate. Review Source Response from Hubstaff December 17, 2018 Thank you! At Hubstaff the idea of the activity rates is to keep a dialogue going and improve processes and workflow over time. We don't recommend the use of quotas or scoring based on activity rates. You should take into account all factors for the activity rate. Some days/weeks might be higher or lower depending on the work and project. SB Sudipta B. CTO Computer Software Used the software for: 2+ years ### "Very nice" July 12, 2022 5.0 Great Pros It's easy to use and there are no bugs. Pricing is also good. Cons Nothing as such if anything else comes to my mind I will sahre. Reason for choosing Hubstaff It seems to be user friendly Review Source Response from Hubstaff August 4, 2022 Hi Sudipta! We're so glad to hear that you find Hubstaff easy to use! In case you need assistance, please know that we're here for you and you can send us a ticket through support@ hubstaff.com. Thanks again for your review and have an amazing day! NR Nicoli R. Graphic Designer Graphic Design Used the software for: 1-2 years ### "Funciona bem, nos últimos dois anos que usei esteve poucas vezes fora do ar" February 3, 2023 5.0 Pros Ele cumpre o que promete e não é pesado ou trabalhoso para instalar. Cons Não é muito claro como ele julga porcentagem de produtividade. Nunca é possível ter 100%, por exemplo. Review Source vS vivek S. Design Animation Used the software for: Less than 6 months ### "Hubstaff" May 26, 2023 5.0 Pros love the time highlight with Center point Staff, it has assisted me with knowing how long the representatives have functioned, I pay likewise subsequently working on the dynamic cycle. It is not difficult to utilize and introduce on the telephone can demonstrate work even at home. Cons "It's cool since you can design the partner's hourly rate, and when a colleague begins the clock, it naturally begins computing the aggregate sum they'll get over that period." Review Source mD manu D. CEO Information Technology and Services Used the software for: 1-2 years ### "Productivity on the fingertips" February 3, 2022 5.0 Pros Its ease of use, useful information is right on the dashboard. Cons generating reports for individual employee. Review Source Response from Hubstaff March 2, 2022 Hello Manu, Thank you for providing us with the review of our platform. In order to ensure that you are getting the most out of your Hubstaff plan, we can assist you in setting up the reports as you need them for your organisation. You can have a look at the following support article for explanation about how reports work - https://support.hubstaff.com/reports-overview/ If you need more specific assistance about how to set up reports for your organisation and staff members, please send us a ticket via support@hubstaff.com with the desired report(s) and we will be more than happy to get that created for you KP Konstantin P. User module Information Technology and Services Used the software for: 6-12 months ### "I have been working for more than half a year with hubstaff. Very convenient, everything is simple a" May 31, 2018 5.0 Pros Easy operation, flexible setup, convenient tariffs, and a good application. The big advantage is the integration with most services. Cons I would like to combine the advantages of the old version of the dashboard and a new one, for example, there is no daily activity in the new version. There are also problems with the desktop application. Namely, the setting of the monitors, from which the screenshots make the program. As an example, for the upwork - a screenshot from all monitors or only from an active one. And in response to complaints from users from the support service, only the answers come: turn off the monitor, start the application, then turn on the monitor, and, perhaps, you will succeed. There are also problems with the desktop application. Namely, the setting of the monitors, from which the screenshots make the program. As an example, for the upwork - a screenshot from all monitors or only from an active one. And in response to complaints from users from the support service, only the answers come: turn off the monitor, start the application, then turn on the monitor, and, perhaps, you will succeed. Review Source JW Jason W. Founder Accounting Used the software for: 1-2 years ### "No support " May 5, 2024 3.0 Pros The integration to CLickUp that used to work. Cons No support or help. In order for it to work and manage my workers, it needs to be much better Review Source Jona S. Ui Ux Assistant manager Design Used the software for: 1-2 years ### "1 year with hubstaff for working remotely" October 24, 2018 4.0 i'm working remotely using hubstaff, i have a problem tracking my time at first using my old wacom, it seems i always have low activity percentage but somehow i always using my old wacom to work, so i change it using mouse until now, i think activity percentage is not friendly for workers, my client always want top notch activity percentage above 90%, and it's too strick, to do that we must click everytime we work, maybe hubstaff can make the activity percentage more friendly, we value our result not always our activity percentage Pros i like time activity it can give easier method to work remotely, and hubstaff talent to search more client Cons continously changing user interface is making me confuse Review Source MK Michelle K. Social Media Marketer Marketing and Advertising Used the software for: 1-2 years ### "Mediocre" November 30, 2018 4.0 I work remotely so they want to see when I'm working and see screenshots to make sure I'm actually doing work. So, for a management point of view, it is a useful tool if you want to see everything from when they clocked on, what they were working on, screenshots, and how much activity they had when they were working. From a user perspective, I think it could be improved. Maybe improving the minimized version. And perhaps creating a favorites option for tasks you work on regularly. Pros It works. I don't have any issues with it starting or turning off and it gives you the corrects time. I like that it tells me when it takes screenshots and you can export your data. Cons I can't use the minimized version unless I want to keep opening it up and changing the timer again and again so I just keep the max window open and hide it behind everything. I would like it if there was a "favorites" section where your most commonly used tasks were grouped together. I work for a company that has a ton of projects that they want us to record and I feel like I'm digging through stuff. Review Source JS Jeannie S. CEO Accounting Used the software for: 2+ years ### "Hubstaff review " January 12, 2023 5.0 Pros Primarily now that we work for the global team it gives us peace of mind and the ability to performance manage and make decisionsWe have had trouble with remote teams at time and Hubstaff now helps us with thatI wouldn’t be without it and I recommend it to everyone working with remote teams Cons Nothing it works really well for us so there’s really nothing I could say negative about it Review Source GY Gary Y. Director Cosmetics Used the software for: 2+ years ### "Virtual staff essential tool" June 8, 2022 5.0 The goto software that monitors and tracks virtual staff work. Pros Ease of use! Reliable tracking of virtual staff Idle minutes tracking Monitoring of staff's work Quick reporting Staff can easily generate invoices Cons I cannot think of anything I think is a con. Reason for choosing Hubstaff Price Ease of use Review Source VR Verified Reviewer CSA Computer & Network Security Used the software for: 6-12 months ### "Diligent Software, Easy to Use" February 20, 2023 4.0 Overall, the experience has been satisfactory and our company is highly dependent on it for payroll. Pros The ability to track performance in different ways including the activity and timesheets tracking. Cons Lack of privacy. Since it gets screenshots of everything, including your messages. Review Source Jake T. Owner & Lead Designer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Project Manager Review" December 30, 2018 3.0 \- Quick turnaround time when I had an issue - Responsive Pros \- Easy to stop and start timer on multiple devices so I always stay on top of my hours worked - Felxiblity to work on other projects and accoutn for their time accordingly Cons \-Sometimes doesn't show that icon in the bottom of the screen is activated making me wonder if my time is being recorded and then I check the application and it verifies that it is working correctly Review Source Kelly C. Owner Accounting Used the software for: 1-2 years ### "A great alternative for time tracking when working with remote team members" September 21, 2018 5.0 Overall, Hubstaff has been a solid product, with great customer service and it has filled a gap after I moved away from hiring with Upwork Pros I like that it captures screenshots and keeps my team accountable for their time. I found that once I stopped using Upwork for hiring and time tracking I needed another option for a few of my workers. Cons My only con about this software is that the base package is from 1 - 3 employees instead of offering a single employee option. I only have one team member that I feel needs this added accountability so would love a reduced rate for just using the one seat. Review Source CP Carlos P. CEO Outsourcing/Offshoring Used the software for: 2+ years ### "Hubstaff is really helpful, especially if you're managing employees remotely" March 10, 2023 5.0 9/10 overall, pretty good Pros time tracking Cons user interface is not easy to use or to navigate Reason for choosing Hubstaff Pricing Review Source Kyle L. Copywriter Writing and Editing Used the software for: Less than 6 months ### "Great time tracking and seamless payments for teams" October 31, 2022 5.0 It's been a breeze. I am really happy with the workflows and how easy it ease to track work and get paid. Pros The Mac app is one of the most useful tools I have ever used. Once set up, you literally have one click to switch on your time clock and you don't have anything more to worry about. Payments and approvals are automatic, and proof of work is perfectly captured via screenshots and keystrokes. We all hate filling time sheets and with Hubstaff there is almost no need for it. Cons It would be great to have the option to upload third-party timesheets with attached files for proof of work. Review Source VR Verified Reviewer CEO Executive Office Used the software for: 6-12 months ### "A Great Time Tracking Tool" November 17, 2023 5.0 Pros I liked the desktop app which syncs with the web app and gives you a nice summary report. Cons I didn't find anything that I would complain about. It's an awesome tool. Review Source VR Verified Reviewer Founder Internet Used the software for: 1-2 years ### "Thumbs up for Hubstaff" September 14, 2018 5.0 Using Hubstaff is a no-brainer to manage by the hour employees. It gives them privacy, as they can just stop the timer at any time, and gives both employer and employee peace of mind. Pros Hubstaff gives me peace of mind regarding my employees working activities. Whether they work hourly or fixed -price projects, I know that they are working on my projects, not someone else's or browsing Facebook. Cons The interface could use a lot of work to make it easier to get reports, delete snapshots etc. I find it's slow and it does not use AJAX, so it keeps refreshing the whole page when selecting options. Review Source DL Diane L. Director Hospital & Health Care Used the software for: 6-12 months ### "Remote Team Productivity Reporting Tool" August 10, 2021 5.0 Hubstaff was easy to implement and roll out for my remote team. They have worked with us if we've had any questions or suggestions on how to best use the application. Pros Automates tracking of projects and other activities that cannot be readily tracked in our other applications to paint an accurate picture of our productivity and time we are spending on special projects. Cons We have not identified any at this time. Review Source Kevin S. Director: Web Applications & Wordpress Websites Computer Software Used the software for: 2+ years ### "I've shopped around, and always stick with Hubstaff" July 10, 2018 5.0 It helps us maintain the budgets on our projects, and allows for more accurate billing to clients. Pros We use the Basecamp integration, which makes project setup very straightforward. It's easy to import our projects, add the right team members and generate reports. Cons It could use some UX improvements (e.g. which toggles are defaults, how summaries are shown) but once you get the hang of the software it's not a big deal. Review Source EA Eberechi A. CEO Information Technology and Services Used the software for: 2+ years ### "Monitoring Remote Workforce with ease" July 19, 2020 5.0 Hubstaff makes it extreme to monitor my remote workforce. Pros Hubstaff makes it very easy to mange my remote staff. The screenshots keeps me up to speed on what each developer is working on. The activity level helps me to monitor how much each developer is putting in and they get an immediate feedback from me. Cons The reporting for hours worked can be made easier to get to. Switched from [Enterprise Suite](https://www.capterra.com/p/207188/Upwork/) I wanted to give my developer the freedom to express themselves and also make them earn more. Review Source Response from Hubstaff January 31, 2022 Hello Eberechi, I hope this message finds you well. Thank you for using Hubstaff for your remote workforce. We're glad you are having a good experience. 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