# Page 15 | Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Hubstaff the right Time Tracking solution for you? Explore 1601 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132376/Hubstaff/reviews

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Hubstaff

4.6 (1601)

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Last updated March 13th, 2026

# Page 15 - Reviews of Hubstaff

## Showing most helpful reviews

Showing 351-375 of 1601 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Student Assistant - Chair of Digital Libraries and Web Information System  
Research  
Used the software for: 1-2 years

### "Worker's perspective"

December 14, 2018

5.0

Pros

\- it's small (as in size) and stupidly easy to use - it tracks time pretty accurately so I don't have to write down when I started working or stopped (this is probably much less relevant if you have a fixed work schedule, but I just work a certain amount of hours per month) - it works great even when used across multiple machines

Cons

\- the (web) interface is fiddly, very annoying if you want to check when you worked from when to when, it's not obvious at all how to get that information and even though I have done that multiple times, off the top of my head I can not tell you what to do (even roughly)

Review Source

Daniel R.  
Director  
Events Services  
Used the software for: 2+ years

### "Great way to track staff productivuty"

September 18, 2018

5.0

Great, the team responds positively to my suggestions and acts on my feature development requests.

Pros

Can be used to track staff training needs where staff are unproductive and it can also be used to recognise and reward staff who are over-delivering.

Cons

It needs to also track input from the microphone of the computer and talk time as an important metric. I would like to be able to share the Hubtallent account with my Managers who can assist in collaborative recruitment.

Review Source

DS

Daniel S.  
Software Engineer  
Internet  
Used the software for: 1-2 years

### "My review"

November 27, 2018

3.0

My experience has been fine with Hubstaff. I do wish it integrated with payment processors easier. Our company uses JustWorks, PayPal, etc. to pay employees and they have to manually enter the time from Hubstaff to calculate how much they earn.

Pros

I like how easy it is to track projects and prove my activity level is high enough. I also like how you can see if your employer tracks URLs, apps, or Screenshots in case something sensitive is on there (for example, a screenshot of you talking about someone else at the company or bank password).

Cons

I do not like the UI at all on the mac app. It is dated and does not even show the start button if the window is too small. I also do not like the idea of tracking URLs, apps, and screenshots, though I understand why a company would want to. I prefer review of an employee be done upon their performance on what they should be doing and trust them with the rest. Although if an employee breaks their trust, then I understand tracking them more.

Review Source

Response from Hubstaff

November 29, 2018

Hey Daniel, great points. We also believe in trust and don't recommend an employer solely depend on Hubstaff to measure performance. Nothing can replace open communication and thoughtful feedback, so activity scores alone and other tracking measurements should be a piece of a larger system of evaluation of performance.

NG

Nicolas G.  
General Manager  
Internet  
Used the software for: 6-12 months

### "Disgraceful change of pricing"

August 31, 2023

3.0

Hubstaff is a greedy company not respecting yearly plans. Invoicing is shady, you keep on being charged without explanation.

Pros

Hubstaff is a good product, but messy. Not precise enough with time tracking. Misleading.

Cons

Too many features with a poor User Interface. Not intuitive. Too expensive.

Reason for choosing Hubstaff

I will move to trackibi next week.

Review Source

JT

Jacqueline T.  
Quality Assurance Engineer  
Financial Services  
Used the software for: 1-2 years

### "Love Latest Update"

October 19, 2022

5.0

Pros

I just wanted to say that I love the addition of the drop down for the reason that I am adding any time to my timesheet. It is a real time saver (pardon the pun).

Cons

Sometimes the scroll bar is missing from the right side of the app. I am not sure why.

Review Source

Response from Hubstaff

November 14, 2022

Hello Jacqueline, thank you for taking the time to provide us with this review of Hubstaff. We are very happy to hear that the changes to the timesheets have been welcomed and we look forward to having more and more improvements released on the platform in the coming months. I am sorry to hear that you've been having some issues with the scroll bar on the application recently. If you do come across this particular issue of not being able to scroll to the right of the time tracker, please do send our support team an email at support@hubstaff.com, along with a screenshot of the time tracker as it appears to you, and any step(s) taken that may have caused that behaviour to be experienced.

Varinder S.  
Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Perfect time tracker"

May 20, 2019

5.0

I personally love using Hubstaff very much. That is so easy to use and to track the hours of any working project and get paid. This is up to its standards and I am hoping will get more features near future. Excellent!

Pros

Hubstaff is a really great software to track hours for various working projects by developers. Simple signup, project adding, timely view through screenshots, hours track make it more easy and reliable to work with. You can simply check the activity for every 10 minutes and even the activity of physical devices like keyboard, mouse, etc for any particular project. Basically, that is a whole project time track collection itself.

Cons

Hubstaff is good to track the activity on various projects. But from the Developer end, developer is unable to delete any wrong screenshot from his sde. Also there is nothing shows at the dev end if the screenshot has been taken or not. That make any developer's life bit hard. Surely need to work on this. Except that it is totally up to mark.

Review Source

VR

Verified Reviewer  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Simple to use, and regular improvements"

December 14, 2018

5.0

I've been using Hubstaff for over 2 years and have never had to reach out to support with an issue.

Pros

Very easy to use. Intuitive. The changes they've rolled out to reporting have also been great in general, incluing the updated email snapshot of the previous day. Much easier to read.

Cons

I wish I could see time spent on specific tasks on the desktop client. I'd also like to be able to drill down in the general report to see the task breakdown under each project.

Review Source

JT

Javad T.  
Software Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "The worst nightmare"

April 29, 2024

1.0

Pros

having good reports and good website

Cons

I hate every-time I want to track time with it. it crashes i have to try on and on to finally make it work i have 24 gb of ram and i7 cpu with ubuntu os. other colleagues of mine which are using it on ubuntu have the same problem

Review Source

VR

Verified Reviewer  
Billing Team Lead  
Hospital & Health Care  
Used the software for: 1-2 years

### "Husbtaff Review"

December 14, 2018

4.0

Being able to see what the employees are doing on work hours is very helpful.

Pros

I like that it keeps track of programs and websites being opened, as well as time spent on those sites. This is good for giving employees the feeling that they are being watched and should focus on work.

Cons

Hubstaff is not accurate in determining actual activity rate.

Review Source

Response from Hubstaff

December 17, 2018

Thank you! At Hubstaff the idea of the activity rates is to keep a dialogue going and improve processes and workflow over time. We don't recommend the use of quotas or scoring based on activity rates. You should take into account all factors for the activity rate. Some days/weeks might be higher or lower depending on the work and project.

SB

Sudipta B.  
CTO  
Computer Software  
Used the software for: 2+ years

### "Very nice"

July 12, 2022

5.0

Great

Pros

It's easy to use and there are no bugs. Pricing is also good.

Cons

Nothing as such if anything else comes to my mind I will sahre.

Reason for choosing Hubstaff

It seems to be user friendly

Review Source

Response from Hubstaff

August 4, 2022

Hi Sudipta! We're so glad to hear that you find Hubstaff easy to use! In case you need assistance, please know that we're here for you and you can send us a ticket through support@ hubstaff.com. Thanks again for your review and have an amazing day!

NR

Nicoli R.  
Graphic Designer  
Graphic Design  
Used the software for: 1-2 years

### "Funciona bem, nos últimos dois anos que usei esteve poucas vezes fora do ar"

February 3, 2023

5.0

Pros

Ele cumpre o que promete e não é pesado ou trabalhoso para instalar.

Cons

Não é muito claro como ele julga porcentagem de produtividade. Nunca é possível ter 100%, por exemplo.

Review Source

vS

vivek S.  
Design  
Animation  
Used the software for: Less than 6 months

### "Hubstaff"

May 26, 2023

5.0

Pros

love the time highlight with Center point Staff, it has assisted me with knowing how long the representatives have functioned, I pay likewise subsequently working on the dynamic cycle. It is not difficult to utilize and introduce on the telephone can demonstrate work even at home.

Cons

"It's cool since you can design the partner's hourly rate, and when a colleague begins the clock, it naturally begins computing the aggregate sum they'll get over that period."

Review Source

mD

manu D.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Productivity on the fingertips"

February 3, 2022

5.0

Pros

Its ease of use, useful information is right on the dashboard.

Cons

generating reports for individual employee.

Review Source

Response from Hubstaff

March 2, 2022

Hello Manu, Thank you for providing us with the review of our platform. In order to ensure that you are getting the most out of your Hubstaff plan, we can assist you in setting up the reports as you need them for your organisation. You can have a look at the following support article for explanation about how reports work - https://support.hubstaff.com/reports-overview/ If you need more specific assistance about how to set up reports for your organisation and staff members, please send us a ticket via support@hubstaff.com with the desired report(s) and we will be more than happy to get that created for you

KP

Konstantin P.  
User module  
Information Technology and Services  
Used the software for: 6-12 months

### "I have been working for more than half a year with hubstaff. Very convenient, everything is simple a"

May 31, 2018

5.0

Pros

Easy operation, flexible setup, convenient tariffs, and a good application. The big advantage is the integration with most services.

Cons

I would like to combine the advantages of the old version of the dashboard and a new one, for example, there is no daily activity in the new version. There are also problems with the desktop application. Namely, the setting of the monitors, from which the screenshots make the program. As an example, for the upwork - a screenshot from all monitors or only from an active one. And in response to complaints from users from the support service, only the answers come: turn off the monitor, start the application, then turn on the monitor, and, perhaps, you will succeed. There are also problems with the desktop application. Namely, the setting of the monitors, from which the screenshots make the program. As an example, for the upwork - a screenshot from all monitors or only from an active one. And in response to complaints from users from the support service, only the answers come: turn off the monitor, start the application, then turn on the monitor, and, perhaps, you will succeed.

Review Source

Jona S.  
Ui Ux Assistant manager  
Design  
Used the software for: 1-2 years

### "1 year with hubstaff for working remotely"

October 24, 2018

4.0

i'm working remotely using hubstaff, i have a problem tracking my time at first using my old wacom, it seems i always have low activity percentage but somehow i always using my old wacom to work, so i change it using mouse until now, i think activity percentage is not friendly for workers, my client always want top notch activity percentage above 90%, and it's too strick, to do that we must click everytime we work, maybe hubstaff can make the activity percentage more friendly, we value our result not always our activity percentage

Pros

i like time activity it can give easier method to work remotely, and hubstaff talent to search more client

Cons

continously changing user interface is making me confuse

Review Source

MK

Michelle K.  
Social Media Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Mediocre"

November 30, 2018

4.0

I work remotely so they want to see when I'm working and see screenshots to make sure I'm actually doing work. So, for a management point of view, it is a useful tool if you want to see everything from when they clocked on, what they were working on, screenshots, and how much activity they had when they were working. From a user perspective, I think it could be improved. Maybe improving the minimized version. And perhaps creating a favorites option for tasks you work on regularly.

Pros

It works. I don't have any issues with it starting or turning off and it gives you the corrects time. I like that it tells me when it takes screenshots and you can export your data.

Cons

I can't use the minimized version unless I want to keep opening it up and changing the timer again and again so I just keep the max window open and hide it behind everything. I would like it if there was a "favorites" section where your most commonly used tasks were grouped together. I work for a company that has a ton of projects that they want us to record and I feel like I'm digging through stuff.

Review Source

JS

Jeannie S.  
CEO  
Accounting  
Used the software for: 2+ years

### "Hubstaff review "

January 12, 2023

5.0

Pros

Primarily now that we work for the global team it gives us peace of mind and the ability to performance manage and make decisionsWe have had trouble with remote teams at time and Hubstaff now helps us with thatI wouldn’t be without it and I recommend it to everyone working with remote teams

Cons

Nothing it works really well for us so there’s really nothing I could say negative about it

Review Source

GY

Gary Y.  
Director  
Cosmetics  
Used the software for: 2+ years

### "Virtual staff essential tool"

June 8, 2022

5.0

The goto software that monitors and tracks virtual staff work.

Pros

Ease of use! Reliable tracking of virtual staff Idle minutes tracking Monitoring of staff's work Quick reporting Staff can easily generate invoices

Cons

I cannot think of anything I think is a con.

Reason for choosing Hubstaff

Price Ease of use

Review Source

VR

Verified Reviewer  
CSA  
Computer & Network Security  
Used the software for: 6-12 months

### "Diligent Software, Easy to Use"

February 20, 2023

4.0

Overall, the experience has been satisfactory and our company is highly dependent on it for payroll.

Pros

The ability to track performance in different ways including the activity and timesheets tracking.

Cons

Lack of privacy. Since it gets screenshots of everything, including your messages.

Review Source

Jake T.  
Owner & Lead Designer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Project Manager Review"

December 30, 2018

3.0

\- Quick turnaround time when I had an issue - Responsive

Pros

\- Easy to stop and start timer on multiple devices so I always stay on top of my hours worked - Felxiblity to work on other projects and accoutn for their time accordingly

Cons

\-Sometimes doesn't show that icon in the bottom of the screen is activated making me wonder if my time is being recorded and then I check the application and it verifies that it is working correctly

Review Source

Kelly C.  
Owner  
Accounting  
Used the software for: 1-2 years

### "A great alternative for time tracking when working with remote team members"

September 21, 2018

5.0

Overall, Hubstaff has been a solid product, with great customer service and it has filled a gap after I moved away from hiring with Upwork

Pros

I like that it captures screenshots and keeps my team accountable for their time. I found that once I stopped using Upwork for hiring and time tracking I needed another option for a few of my workers.

Cons

My only con about this software is that the base package is from 1 - 3 employees instead of offering a single employee option. I only have one team member that I feel needs this added accountability so would love a reduced rate for just using the one seat.

Review Source

CP

Carlos P.  
CEO  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Hubstaff is really helpful, especially if you're managing employees remotely"

March 10, 2023

5.0

9/10 overall, pretty good

Pros

time tracking

Cons

user interface is not easy to use or to navigate

Reason for choosing Hubstaff

Pricing

Review Source

Kyle L.  
Copywriter  
Writing and Editing  
Used the software for: Less than 6 months

### "Great time tracking and seamless payments for teams"

October 31, 2022

5.0

It's been a breeze. I am really happy with the workflows and how easy it ease to track work and get paid.

Pros

The Mac app is one of the most useful tools I have ever used. Once set up, you literally have one click to switch on your time clock and you don't have anything more to worry about. Payments and approvals are automatic, and proof of work is perfectly captured via screenshots and keystrokes. We all hate filling time sheets and with Hubstaff there is almost no need for it.

Cons

It would be great to have the option to upload third-party timesheets with attached files for proof of work.

Review Source

VR

Verified Reviewer  
CEO  
Executive Office  
Used the software for: 6-12 months

### "A Great Time Tracking Tool"

November 17, 2023

5.0

Pros

I liked the desktop app which syncs with the web app and gives you a nice summary report.

Cons

I didn't find anything that I would complain about. It's an awesome tool.

Review Source

VR

Verified Reviewer  
Founder  
Internet  
Used the software for: 1-2 years

### "Thumbs up for Hubstaff"

September 14, 2018

5.0

Using Hubstaff is a no-brainer to manage by the hour employees. It gives them privacy, as they can just stop the timer at any time, and gives both employer and employee peace of mind.

Pros

Hubstaff gives me peace of mind regarding my employees working activities. Whether they work hourly or fixed -price projects, I know that they are working on my projects, not someone else's or browsing Facebook.

Cons

The interface could use a lot of work to make it easier to get reports, delete snapshots etc. I find it's slow and it does not use AJAX, so it keeps refreshing the whole page when selecting options.

Review Source

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