# Page 19 | Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Hubstaff the right Time Tracking solution for you? Explore 1601 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132376/Hubstaff/reviews

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Hubstaff

4.6 (1601)

[View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of Hubstaff

## Showing most helpful reviews

Showing 451-475 of 1601 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eddie B.  
Customer Success Manager  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Keeping your remote team in check"

November 30, 2018

5.0

It's lightweight, doesn't make your computer slow, and there's a dashboard for employees to ensure their time was properly tracked

Pros

It reduces the burden or tracking the productivity of your remote team, the application is small, it works offline, you can track multiple progress and it tracks keyboard and mouse activity!

Cons

You can't add time once an employee has reached the weekly limit, but the workaround is to add the missing time to the next week.

Review Source

Radon Z.  
Team Lead and Lead Trainer  
Computer Software  
Used the software for: 2+ years

### "Awesome application."

December 14, 2018

5.0

Pros

The software allows me to track my employee's activity rates, what they're working on, and also helps in calculating salaries.

Cons

I would have loved to have a short video capture aside from the screenshots to get a "glimpse" of what the employees are actually doing.

Review Source

VR

Verified Reviewer  
Data Entry Specialist  
Internet  
Used the software for: 2+ years

### "The best to use for homebased workers like me"

December 14, 2018

5.0

They do not charge with every cut off date. Its easy to use and navigate.

Pros

I like this software the most because its easy to navigate and it has a lower charge compared to other softwaresor other online time tracking.

Cons

So far I do not find any least that I like about this software.

Review Source

VR

Vishal R.  
Digital Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Time Tracking and Employee Monitoring Solution"

August 1, 2023

5.0

HubStaff is great software for time tracking and employee monitoring. It allows us to manage time tracking, productivity monitoring and reporting to improve overall project management capabilities.

Pros

The software is simple and attractive design which ensuring that team members can easily navigate the tool without much guidance. It provides many excellent features that helps us to track team's efficiency.

Cons

Personally, Me and My Team didn't face any difficulties with the software till now.

Review Source

MB

Marco B.  
Head of Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Good time tracker and task manager"

February 18, 2023

5.0

Good, my team is using it, and it's ok!

Pros

It's easy to install and use, even with a large team

Cons

Some feature and shortcut are missing. For example, the ability to change sub-tasks without opening the app

Review Source

Response from Hubstaff

February 27, 2023

Hello Marco, Thank you for providing us with this review of Hubstaff! We are happy to hear that you are satisfied with what we have to offer. It is true that the customisation of keyboard shortcuts is currently lacking on our time tracker. Currently, our product team is considering the implementation of said feature, and you can record your interest in it by going to https://roadmap.hubstaff.com/c/47-customize-keyboard-shortcuts

JS

Jean S.  
Personal Assistant  
Investment Management  
Used the software for: 2+ years

### "Hubstaff is great"""

July 16, 2020

5.0

We have used Hubstaff for quite a few years now and have always found it suits our needs .Whenever there is an issue (which can happen even in the best of companies )it can always be solved quickly and smoothly by the lovely people in customer support. Enables us to check on what staff and doing so that we can imptove efficiancy if needed

Pros

Easy to set up use with good ,quick customer service help and advice when needed

Cons

Nothing --unless you could arrange for a phone number to call

Reason for choosing Hubstaff

We did not look at other companies as word of mouth told us Hubstaff was the best

Review Source

Response from Hubstaff

October 22, 2021

Hello there Jean, glad our support team has been helpful they are always available at https://hubstaff.com/contact. We are grateful for the kind words. Have a nice day and and stay well!

KM

Kyle M.  
Owner  
Online Media  
Used the software for: Less than 6 months

### "A robust way to manage remote workers. "

September 12, 2022

5.0

Hubstaff provide a great product and exemplary customer service.

Pros

Easy to use, the dashboard gives you all the options you need at a glance, you can go as deep as you like with time management as there is a lot of customisation. Great customer support.

Cons

Better options on the mobile app. Although it is easy to use, there's a slight learning curve in getting the exact setup I wanted.

Review Source

HG

Hanna G.  
English Teacher  
Education Management  
Used the software for: 2+ years

### "Tracks time, but is sometimes slow."

March 28, 2019

4.0

It feels a little odd having my screen captured, and the "activity" percentages don't reflect time I spend reading, etc, but it seems like an easy way for my employer to track my work hours.

Pros

It's extremely easy to use, and it records activity in a way that benefits me and my employer.

Cons

If time is deleted or added manually, that does not always show up in my tracker window, which makes estimating time spent per day more difficult.

Review Source

Response from Hubstaff

April 16, 2019

Hi Hanna, I wanted to thank you for the nice review! I also wanted to let you know that you should be able to hit the refresh icon at the bottom of your app after time is added or subtracted manually and have it show up in the app. Please contact us anytime at https://support.hubstaff.com if there are questions. Cristina

NL

Nicole L.  
Head of Client Support  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good tracking tool with screenshots"

March 26, 2022

5.0

Pros

Can track what the employee is working on. Can see how long they were idle.

Cons

Not really very reliable. Just have to move your mouse and it will show that you are working

Review Source

Response from Hubstaff

March 29, 2022

Thank you for submitting this feedback, Nicole. We are sorry to hear that you are not finding Hubstaff to be as reliable as you had anticipated. A user just moving the mouse will be enough to have the time tracker be kept in an active state and not enter idle time. However, with the combination of screenshots, app and URL tracking, managers are able to get a much fuller picture about what is, and isn't, going on as someone is tracking time. Please feel free to contact support@hubstaff.com if you feel that there may be someone that is having suspicious activity, as they are tracking time, and this can be investigated further from our end.

VR

Verified Reviewer  
Booking Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Timers, screenshots & productivity in one place"

December 7, 2018

4.0

Customer service is very responsive and fairly quick.

Pros

Timers are easy to use. Screen shots are great to review employee productivity.

Cons

Glitches in the timers. Employees have complaints that they cannot get them to shut off or they stop in the middle of a shift.

Review Source

VR

Verified Reviewer  
CEO  
Retail  
Used the software for: 2+ years

### "Great product"

September 18, 2019

5.0

The product helped us expand rapidly by adding a large number of team members to our company, without risking being scammed. This helped us grow faster than we could have ever hoped.

Pros

Easy to manage people remotely. Builds trust and makes the entire team work in a uniform way.

Cons

Only a few features are lacking. Such as more than one currency option.

Reason for choosing Hubstaff

Just a better product for time tracking. Plain and simple.

Review Source

Response from Hubstaff

September 23, 2019

Hi, Thanks for your feedback! It is great to hear that you are liking the software and that it is helping develop trust within your team. We understand that having multiple currencies would be beneficial to your organization, Would you mind reaching out to me directly at Sarah@hubstaff.com to discuss this. Thanks again! Sarah

DO

David O.  
software developer  
Computer Software  
Used the software for: 2+ years

### "employee monitoring made so easy "

April 27, 2023

5.0

using the application has increased on employee productivity since they are aware that they are monitored remotely

Pros

using Hubstaff had made it so easy to monitor employees remotely, i like the online time sheet and attendance. i recommend the application since its so easy to use

Cons

its time-consuming since you have to capture data manually every time this needs to be improved to be provided good services to uses

Review Source

RE

Robert E.  
Application Engineer  
Utilities  
Used the software for: I used a free trial

### "Really user friendly"

June 30, 2023

5.0

Pros

Best onboarding experience I've had so far. Really easy to navigate and I felt comfortable using this platform within minutes. Very helpful getting started videos sprinkled throughout the site, and packed with features.

Cons

If I had to nit-pick I would say that they should allow you to select your preferred plan during the free trial period. It looks like they stick you on the best plan for the free trial to try an get you to renew on the best plan. A tad sneaky.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Hubstaff

Was recommended by a member of our senior management team

Review Source

MB

Matt B.  
Security Architect  
Information Technology and Services  
Used the software for: 1-2 years

### "Great value for the money"

September 14, 2018

4.0

My main problem I was looking to solve was time keeping. I wanted a small tool that would sit in my tray that I could easily switch between projects. As a consultant, I need to track my time in a fairly accurate manner, not only for my customers, but for internal forecasting on how long services take to deliver. Hubstaff made that very easy with an app that sat in my tray, and was a simple click to start/stop time, or change projects on the fly.

Pros

I liked #1 that you fully support a LINUX client. So hard to find that support these days. I also liked the integrations with other platforms for pulling in projects and subprojects. We use LiquidPlanner for our project management, and Hubstaff made it so much easier to track my time.

Cons

I had a problem getting it to connect to multiple sources. I tried pulling from LiquidPlanner for project stuff, and Asana for task management, but could never quite get it working. I was working with tech support on it, when my company basically pulled the plug and went a different direction, so I never got to see the final solution.

Review Source

VR

Verified Reviewer  
CEO  
Computer & Network Security  
Used the software for: 1-2 years

### "Makes Managing Employees Very Easy"

August 1, 2019

5.0

Pros

We have a large team of outsourced workers and this makes that process so much easier.

Cons

Some of the backend features could be made easier to understand.

Review Source

Response from Hubstaff

August 5, 2019

Hi, Thanks so much for your feedback. It is great to hear that our platform is making it easier for you to manage a large team. We would love the opportunity to discuss which features caused some confusion, please reach out to our support team and we will be happy to help. Thanks again! Sarah

NI

Nibaruta I.  
Ceo  
Information Technology and Services  
Used the software for: Less than 6 months

### "for any company with remote employees"

March 5, 2021

5.0

90% of all features are useful except few things where if you are on zoom or don't something else on the call it will mark you idle and reset your time. so that is not really a good thing for people who are working based on hours

Pros

As now everything is done remotely this is a very good innovation. helps employer keeps eye on employees through the product. Facilitate collaboration, employee management, billing, and payroll. Thumbs up

Cons

there is one drawback when a person is on duty even if you are still working it will mark like you were idle. Let's say that you are on zoom call it will reset the time.

Review Source

JPY

Justine Paulo Y.  
Real Estate Agent  
Real Estate  
Used the software for: Less than 6 months

### "It's a good application when it comes to time tracking"

October 28, 2022

5.0

Well overall i have best experience so far with this application. Just a request please do a changes or improve the application in phone because Sometimes the internet connection will interrupted and you didn't notice the time tracker the timer won't continue hoping to change on that part. and so far so good thanks

Pros

I liked most about it. Is when I do my time tracker or time stamps it help me to calculate how many hours I've been working so I really like it

Cons

When using the time tracker in the phone. Sometimes the internet connection will interrupted and you didn't notice the time tracker the timer won't continue hoping to change on that part.

Review Source

VR

Verified Reviewer  
Virtual Assistant  
  
Used the software for: 6-12 months

### "Great software to manage work and the team."

June 22, 2018

5.0

Very convenient and easy to use.

Pros

It is very easy to use, even those that are not so techie could be able to get around the software. The convenience of the deskto app when working on your computer, plus the mobile app that you can log in when you need to work remotely at times.

Cons

I hope you can have screenshots available with the mobile application soon as it would be a lot convenient where you can work when you are away, and if your laptop run out of battery when you left the charger or may have no access to any electricity or charging ports.

Review Source

VR

Verified Reviewer  
Solutions Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Great Time Card"

August 21, 2018

5.0

So far it has been great, no complaints

Pros

Great for tracking our off shore staff. We have also used this for contract work. Love being able to see the real time data of our staff and the screen shots of what they are up to.

Cons

Not being able to automatically set up time cards for each week, as we would rather have it automatically set up the cards for us each week, rather than manually set then up

Review Source

JS

Julia S.  
character designer  
Animation  
Used the software for: 1-2 years

### "I use hubstaff to keep an accurate record of how long I've spent on each episode/freelance project"

May 18, 2018

4.0

I was able to form a more accurate picture for myself of how long it truly takes me to design a full episode, as well as my daily average, and it's helped me work towards my goals of being more productive.

Pros

I like how easy it is to separate my projects and start/stop the clock. My favorite feature is that hubstaff can detect when I've been idle and accidentally left the timer running.

Cons

I work in tv animation and use this software only for myself. Therefore, it has a ton of features that I don't need, and sometimes I think another product might be better for me. My main wish for hubstaff is that there was an intuitive way to just click on a project and see the total hours spent on it. A kind staff member helped me out with this issue, but I'd still rather see an easy way to just click on the project name and receive the results!

Review Source

Response from Hubstaff

May 22, 2018

Hi Julia, thank you so much for your feedback, we always appreciate hearing what our customers have to say and strive to make our software more user-friendly. We will pass your suggestions along to our development team.

cK

christine K.  
Human Resource officer and Business partner  
Insurance  
Used the software for: 1-2 years

### "Time tracking for every employer made super easy "

March 6, 2023

5.0

Pros

time tracking for employer having team remotely,its very easy to use and i can now manage my employees remotely without meeting them physically,i like the user interface which is so friendly

Cons

customer support team takes a lot of time to offer support when contacted

Review Source

VR

Verified Reviewer  
Official Member of YEC  
Civic & Social Organization  
Used the software for: 2+ years

### "Excellent Product"

October 30, 2019

4.0

Pros

We are able to enforce accountability without being overbearing with a completely remote workforce. Excellent resource/tool for the workforce of the future. I find myself asking for more inquiring about what has changed and looking to further imbed the process.

Cons

Non-phone support and tier one is pretty weak on thoughtful repsonsiveness.

Review Source

Response from Hubstaff

November 6, 2019

Hi, Thanks for your feedback, We apologize that we do not offer phone support, however, you can reach out to us on Live chat and we will be happy to help. If you are still experiencing issues or have further questions feel free to contact me directly at Sarah@hubstaff.com Thanks again! Sarah

AO

Artem O.  
Founder  
Program Development  
Used the software for: 2+ years

### "Very good product, no regrets"

November 19, 2021

5.0

Pros

Very good product, no regrets. We use this program every day and see who is doing what and it improves work.

Cons

We use this program every day and see who is doing what and it improves work.

Review Source

DM

David M.  
Project Manager  
Architecture & Planning  
Used the software for: 2+ years

### "Working Stiff"

March 27, 2019

4.0

Great!

Pros

There are a lot of ways to view the tracked time information, and a lot of features on the back end to automate items. The away time and ability to leave the bar open are the greatest features.

Cons

Becuase of the auto tracking, sometimes a lot of minor adjustments need to be made to timesheets, and this makes for a lot of useless notes, so much that we don't really even follow them anymore. So anytime an adjustment is made, the note feature is just an annoying part that gets filled with jibberish. Also if there was a way to automate types of reports that are common would help save a lot of clicking.

Review Source

Mykhailo K.  
CEO / Founder  
Information Technology and Services  
Used the software for: 2+ years

### "Good software for team work in IT."

September 14, 2018

4.0

Time and productivity tracking of my team is good and helps me to deal with productivity issues.

Pros

Agile reporting, comfortable time tracking workflow.

Cons

Too many features are only for Pro plan (like multiple integrations, expenses management and etc)

Review Source

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