# Page 2 | Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Hubstaff the right Time Tracking solution for you? Explore 1604 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132376/Hubstaff/reviews --- Hubstaff 4.5 (1604) [View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 2 - Reviews of Hubstaff ## Showing most helpful reviews Showing 26-50 of 1604 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Arij S. General Manager Marketing and Advertising Used the software for: 2+ years ### "Four Years with Hubstaff: A Practical and Dependable Worldwide Experience" February 27, 2026 5.0 I’ve been using it for the past four years, and it’s been incredibly helpful. It has enabled me to manage and oversee the work of a global team, ensuring that our clients’ projects are completed properly and on time. Pros Hubstaff offers an intuitive user experience. You can usually find your way around without any support. If you ever feel stuck, their help pages are clear and genuinely useful. And if you still need assistance, their support team is responsive and helpful. They also continue to roll out new features based on client feedback, which shows they listen and keep improving the platform. Cons They may need to add more reports, which they’ve been working on, as I keep seeing new ones being added over time. Alternatives considered [Clockify](https://www.capterra.com/p/169607/Clockify/) Reason for choosing Hubstaff It has all the features that we need. Other alternatives did not have them all. Review Source VR Verified Reviewer Data Entry Specialist Human Resources Used the software for: 1-2 years ### "HubStaff - for time tracking honest review" October 8, 2025 5.0 Overall, it was a good tool to manage tasks and track team members work around. Amongst other time tracking tool, if you have budget, go over this one. Pros We get the moneys worth in functions available comparable to other time tracker. HubStaff can be modified on how long the admin wishes to make screenshots on the work space. The app is user friendly. Navigation wise it's not that difficult to understand the statistics of team, whether on what website they spend most of their time. Cons Sometimes, productivity is not properly accurate. It differs, sometimes in the number of times we move from one tab to the other or one screen to the other. Switched from [Apploye](https://www.capterra.com/p/239423/Apploye/) Costing. The company needed to shift from a more affordable and budget friendly app. Review Source SC Sarah C. Independent Contractor Information Technology and Services Used the software for: Less than 6 months ### "Great timeclock for a seamless contractor experience" December 18, 2025 5.0 Hubstaff is seamlessly integrated with my client's platform, so other than hitting start/stop on the Hubstaff timer, my actual interaction with Hubstaff is minimal. And that's how a timeclock should be! I guess I wish my client gave me more work to do so I could clock in and out on Hubstaff more. Pros Hubstaff has been one of the most user-friendly timeclock tools I have ever used. The process of getting set up as a contractor was simple, streamlined, and straightforward. It worked flawlessly - I don't even know how their Customer Support is, because I've never had to contact them. I open the app, hit the start button, work, and hit the stop button. That's it. My hours go straight to the team and I get paid. It's automated to a level where I don't even have to talk to a person to use it. I also really appreciate that the desktop app prompted me about whether I wanted to minimize or completely close the app when I click the X. Cons There was one single time where my client asked me to watch a training video and Hubstaff marked me as idle while I did so. I don't think it should have, as I was doing what I was asked, but I just learned to interact more with the screen when watching training videos. Review Source AI Aasil I. Finance Operations Accounting Used the software for: 6-12 months ### "Best CRM & Accounting Client Management" June 20, 2025 5.0 The software is excellent—I really like it. We've been using it for a long time, and it continues to meet our needs effectively. It's reliable, user-friendly, and has become an integral part of our workflow. Pros I really like the application—it’s user-friendly, and makes it easy to store client details and manage tasks efficiently through its CRM features. The interface is intuitive, and navigating between different client profiles and records is seamless. Additionally, the integration with Hubstaff is a great feature. It allows for accurate time tracking, productivity monitoring, and provides valuable insights through detailed reports. This helps in managing teams and tasks more effectively, especially for remote or hybrid work environments. Overall, it's a solid tool for both client relationship management and team productivity tracking. Cons One thing I find a bit inconvenient is the requirement to create a project separately after adding a client. For me, this feels a bit unintuitive. Ideally, the option to create a project should either be integrated into the client setup flow or prompted immediately after the client is added. It would streamline the process and save time, especially when onboarding multiple clients in a short period. A more seamless workflow between client creation and project setup would definitely enhance the overall user experience. Switched from [Canopy](https://www.capterra.com/p/150647/Canopy-Tax/) Better CRM & user friendly. Canopy did not have much features. Review Source TB TJ B. Owner Internet Used the software for: 2+ years ### "Choose annual pricing carefully" June 12, 2025 1.0 Well - it was all fine until you realize there is absolutely 0 flexibility in the annual plan. Been a member for a number of years with HubStaff, and have paid annually. Downsizing my team and wanting to cancel our membership; however - they're unwilling to offer any sort of refund. I suggested that they simply run the math to assume we were paying the higher monthly rate for the year, and refund us the difference - that way we have earned no discount, and if anything - they come out ahead for having gotten paid early. Nope - just flat out refusal. Shame - went from enjoying their software to feeling like a money grab. Oh well - better software out there for cheaper anyway. I wouldn't come back nor choose them if I were starting fresh. Pros Time tracking software is accurate, scheduling is nice, it's a feature complete product so can't complain there. Cons A bit expensive per user for what's offered, and too much functionality is locked behind additional costs. Thankfully, the core product is accessible on their main plan. What I didn't like was that they were completely unwilling to refund a portion of the annual plan - even though I suggested they calculate it to assume we pay the higher monthly rate for what we've used, and refund the difference, which is a completely fair approach - but this was just flat out refused. Put a sour taste in my mouth for the whole experience. Review Source Response from Hubstaff July 3, 2025 Hi TJ! Thanks for sharing your feedback and I’m sorry to hear about your experience. Like most SaaS providers, we don’t offer prorated refunds on annual subscriptions. When you selected the yearly plan, it came with a discounted rate in exchange for a full-year commitment. Since the subscription is being canceled before the end of that period, we’re unable to issue a refund for the remaining time. I completely understand that this may not be the outcome you were hoping for, especially after being with us for so long. We appreciate your time with Hubstaff and the support you’ve given us over the years. If there’s anything else we can assist with or help clarify, please feel free to send us an email at support@hubstaff.com. SEBASTIAN D. AI Trainer Information Technology and Services Used the software for: Less than 6 months ### "Merry Christmas! Best wishes for a wonderful 2026" December 24, 2025 5.0 Switching to Hubstaff this Christmas has been a total game-changer for my work-life balance. Its automated tracking lets me jump between festive family moments and tasks without worrying about my timesheet. I love how the mobile app keeps me connected while I'm out finishing my holiday shopping. Payroll was seamless, ensuring my holiday bonus arrived just in time for the celebrations. It is truly the best tool for staying productive while fully enjoying the 2025 holiday season! Pros The automated time tracking provides total freedom to enjoy 2025 holiday festivities without the stress of manual logs. Its seamless payroll integration ensures everyone gets paid accurately and on time for the New Year. Cons I would like the platform to analyze manual production time in audio or video workflows beyond keyboard and mouse activity, utilizing integrated tools to measure productivity more holistically. Review Source Junaid E. Manager Hospitality Used the software for: 1-2 years ### "Simple, Effective Time Tracking for Remote Teams" January 8, 2026 5.0 Overall, Hubstaff is a reliable and well designed tool for time tracking and team management. It strikes a good balance between oversight and ease of use. setup is also quick and pretty straightforward. Pros Hubstaff is easy to use and works exactly as expected. Time tracking is simple, accurate, and runs smoothly in the background without getting in the way. It is especially great for remote teams. Cons Some features like activity tracking and screenshots can feel a but intrusive if not managed carefully. Customisation options for reports could be better. Review Source JD Jay D. Head of Customer Success Media Production Used the software for: 6-12 months ### "Functions well, but desktop app could use improvement" May 30, 2025 3.0 Overall, I do like HubStaff, and it does function for the very large majority. I think with some additional refinements and new functionality to the desktop app, this will help significantly with the administration side of the house. Additional refinements to the integrations with Salesforce and QuickBooks would take the functionality of the system to the next level. Pros Overall, HubStaff is great for managing trackable, billable time for client projects. It's easy to manage project budgets and also have proof-of-delivery for client projects. Cons There is much to be desired with the desktop app. There really needs to be a way to make adding notes required when stopping timers, and help avoid the need for employees to log in to the website to manually edit entries. The integration stack also needs some serious improvements when it comes to pushing data into QuickBooks/Salesforce. There are many gaps in functionality that create tedious manual work items for our team. Review Source Response from Hubstaff July 3, 2025 Hi Jay! Thanks for the thoughtful and detailed feedback! We’re glad Hubstaff has been helpful for managing billable time and project delivery. Your suggestions are valuable, and we’ll make sure they reach the right team for review. Thanks again and have a good day! AP Andrew P. Supervisor Health, Wellness and Fitness Used the software for: 1-2 years ### "my experience with this platform is great" November 3, 2025 5.0 OVerall smooth and not much bad to eport. Everything was working just as expected. The support team was helpful and easy to get in touch in which is always great when you dont have to wait a very long time to get a real person to help. Pros Very good analytics , reporting and visibility. Super simple to use and sign up. managing staff / teams is direct and easy. It was real helpful to navigate through teams and employees to see what they are doing and their numbers Cons I would say we haven't had much issues. I remember when i've attended meeting or watched trainings since my mouse or keyboard wasn't moving it reported low activity. However i was actively talking and paying attention. Review Source Portia A. Nurse Health, Wellness and Fitness Used the software for: 6-12 months ### "Helpful and Easy-to-Use Time Tracking Software" May 9, 2026 5.0 Overall, my experience with Hubstaff has been positive. It’s a useful tool for time tracking, productivity monitoring, and managing remote work. Once you get used to the platform, it becomes very straightforward and helps keep work organised and accountable. I would recommend it to teams or individuals looking for an efficient way to track work and manage projects. Pros What I liked most about Hubstaff was how easy it was to track time and stay organised. The interface is simple to use, and I liked being able to monitor productivity without things feeling too complicated. It also made managing tasks and work hours much more efficient, especially when working with remote teams. Cons One thing I liked least was that some of the features can feel a bit overwhelming at first, especially for new users. The mobile app could also be improved slightly to make navigation smoother and more user-friendly. Review Source JSF Jennsy Suyapa F. Paralegal Law Practice Used the software for: 2+ years ### "Tracking Time or Productivity? " October 27, 2025 3.0 I think help me to have a clear breaks and lunches which are important to refresh middle of work however the moving mouse situation give an inaccurate because a call still part of my job or reading documents and they both are track as low productivity. Pros It is easy to set up and the tracking of time is very accurate in a way too accurate, It is easy to track activities and to check what the team is doing or did in the past. It had help me to track my steps and refresh if I did X things and get an screenshot if I forget it. Cons Sometimes I engage in long calls with clients and the timer stop, the fact I can still select that time be still added is fine but is a pain having to be moving a mouse when I am just hearing or giving an update. Review Source EY Emre Y. Ceo Food & Beverages Used the software for: 1-2 years ### "Full of failures and headaches" December 14, 2025 1.0 We had to use this terrible software for a year. It always made us problem with wrong timelogs, lost clockins, and mixed tasks and projects. We had to pay at least double for an employee to follow up hubstaff failures. Since they don’t offer refund we had to use it until terms end. Price is 5x more comparing to alternate better softwares. Pros I did not like it at all. We had terrible experience. Raised issues never solved. They forced us to use for one year. Cons Many Failures. It does not work properly. They also force you to use even yoi are not satisfied.Constant problems and customer service. Review Source JP Jennifer P. CEO Photography Used the software for: 1-2 years ### "TERRIBLE customer service, fraudulent charges. " May 29, 2025 1.0 I have had a terrible experience with this company and 100% do NOT recommend them. They do not care about their clients at all. Pros In the beginning it was affordable and worked fairly well. It was easy to use and seemed straightforward. Cons Hubstaff autobills without notice, and they charged me TWICE what I signed up for. They signed me up for services I don't use and then charged me for it. I do NOT recommend this company. Also, their service fails ALL the time meaning I need to spend time manually adding time to time sheets. Review Source Response from Hubstaff July 3, 2025 Hi Jennifer! Thanks for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Just to clarify, like most SaaS platforms, Hubstaff runs on a recurring subscription model and charges are based on the active plan at the time of billing. We encourage users to regularly review their invoices and subscription details to avoid surprises. That said, we’re always here to help! If there were any issues with your billing, we’d be happy to take a closer look. Feel free to reach out to our Support team at support@hubstaff.com. CL Cecilia L. Human Resources Manager Entertainment Used the software for: 2+ years ### "Easy to work time tracker. " April 10, 2025 5.0 I use Hubstaff everyday to track the time I work. I work remotely and it's easy to implement and use. Pros What I like most about this product is that it's easy to implement, both from the employer from the emploee's perspective. Cons There's nothing I don't like. Maybe that it doesn't give you totals when you export it. You only can export hours. Switched from [Enterprise Suite](https://www.capterra.com/p/207188/Upwork/) Odesk (Upwork's previous name) was way more expensive and didn't notifiy when it made a new screencapture. Review Source AL Aesca L. HR - Employee Relations Mechanical or Industrial Engineering Used the software for: 2+ years ### "Enhances Workplace Productivity and Team Collaboration." January 19, 2026 5.0 Pros When you want to measure productivity, team management and time tracking for your organization, Hubstaff is the solution. Gives the value for money, ease of use, has multiple features and is reliable. Cons Sometimes reserved employee feels the tool is intrusive, and it invades to their privacy, however the tool is great. Review Source VR Verified Reviewer Handshake AI Contractor Computer Software Used the software for: 6-12 months ### "Great experience with Hubstaff!" May 6, 2026 4.0 Great! Was easy to use and understand, though recording my screen the whole time felt a little invasive, but I was able to mitigate this by pausing and restarting the timer when I needed a break. Pros I liked how easy it was to track time for different projects, as I just needed to start and end the timer as necessary. The time tracker did not interfere with my work, and I was able to go about my tasks as usual. Cons Nothing was bad about Hubstaff, but having it record my screen the entire time while I was working on tasks felt a little like an invasion of my privacy, as I felt forced to stay on certain webpages the whole time while working. Review Source AA Arfina A. Marketing Digital Agency Marketing and Advertising Used the software for: 1-2 years ### "VERY GOOD! " May 30, 2025 5.0 I like hubstuff, only wish that there is a cheaper option acording to the hours spend like i explain in the CONS box. And i wish, hubstuff has a CRM for sales too, cause i like this brand, and i believe if hubstuff make CRM sales, it would be better than monday, salesforce, and pipedrive. Pros \- The screenshot and their alamr about suspisious activity - The help agenct, specially Mercy, she always help me with fast (compare to other agent) - integeratetion with Hubstuff task that help a lot Cons \- The price, because in this "work from home" work, many of employee has double job, or we pay by the project only, so they not really work 160-200 hours a month. I had employee only work 80hr/month. Maybe there is a cheap price according to the hours spend? - There was a problem with the integration with Trello before finally we move to hubstuff task. Review Source VR Verified Reviewer Area sales Manager Construction Used the software for: 1-2 years ### "Easy and Simple time tracking" December 27, 2025 3.0 Overall experience is good, popular tool gets some advantage because some people think that is is part of hubspot the giant marketing company, but the experience is nice and easy in terms of time tracking, Pros Nice time tracking tool, great that you can divide this project wise and you just have to press the play button to start your time tracking. Cons Time tracking is nice and simple but adding proofs and screenshots gets bit complicated both for the employee and reviewer. Review Source CF Chen F. Owner Program Development Used the software for: 1-2 years ### "Easy way to track work hours" August 20, 2025 5.0 My overall experience has been very positive. Hubstaff makes it simple to track project hours accurately and keeps billing transparent. It gives me peace of mind knowing everything is visible and clear to both sides. Pros I liked how easy it was to get started. I was invited by the company I hired for a project and within a few minutes everything was set up. The interface is straightforward and you can clearly see how much time each team member worked, with detailed timestamps. It really helps avoid unnecessary disputes about work hours or related issues. Cons In over a year of using Hubstaff, there were a few times when screen activity didn’t record or hours weren’t tracked correctly or delayed. These cases were rare though and for the most part everything worked smoothly. Review Source Milton A. IT Real Estate Used the software for: 1-2 years ### "Excellent application for the remote control of your agents." April 11, 2025 5.0 A complete application for the control of our remote agents. We are very happy with it. Pros A system that is easy to use, easy to deploy to the whole team remotely, transparent with its functions and with many tools for smooth human resources, control and invoicing. Cons So far, we have no complaints. The technical support has been helpful and the information is easy to digest. Alternatives considered [DeskTime](https://www.capterra.com/p/168660/DeskTime/) Reason for choosing Hubstaff I base it on the quality of the product, UI, UX, extra functionalities, etc... Review Source CS Clint S. Business Development Accounting Used the software for: Less than 6 months ### "Not conducive to sales or similar" April 15, 2026 1.0 \-10/10. doesn't even register on the scale. There is zero benefit to this tool for a role that is results driven (sales/BD) Pros Not a bloody thing. Salaried employees (Sales/Business Development) within our organization are now punished if we are not in front of a screen. How many deals are sold punching keys? Cons babysitting and micromanaging professionals 101. For roles like sales, Business development - it is more important to have screen time rather than build relationships (you know actual results). Spare me the "manual" entry BS - that's what a CRM is for. Review Source MA Mihindu A. Sourcing Manager Health, Wellness and Fitness Used the software for: 2+ years ### "I Love how helpful Hubstaff has been to monitor and control remote work" April 10, 2025 5.0 Perfect, been using it for over 5 years now. Pros Everything is crystal clear when it comes to task/project definitions, performance of each team memeber, activity monitoring and identifying fraudulent activities easily. Cons Nothing in particular although there might be many ways to improve. For me, it works fine. Review Source Staci T. Data trainer Internet Used the software for: Less than 6 months ### "Great for remote work" June 12, 2025 5.0 I used it for a couple projects, it has its pro’s and its cons. But, all my hours were tracked properly and I didn’t have any issues with the software. Pros The clock-in/clock-out widget made clocking in and out super easy. The dashboard had everything I needed to know about my quality and performance for each task. Cons The mouse tracker I think is a unfair feature, specially when I am use if the keyboard more because the task calls for typing. Review Source UA Ujjwal A. DevOps Engineer Computer Software Used the software for: 1-2 years ### "Tool to Monitor and Increase Remote Productivity" April 10, 2025 4.0 Overall my experience has been great working with Hubstaff. Pros 1 - Ease of tracking the work and also getting review like the activity. 2 - It helps us in keeping track of our work and also the idle time alerts help in monitoring the work. 3 - The most important pros for me is the alert which I get if i forgot to start the timer that helps in tracking the time. 4 - Also is I track the wrong hours means in another project it is very easy to shift the time to another project with a few clicks. Cons 1 - Sometime there is issues with the interface means for a particular functionality we have to do a lot of clicks rather than a simple navigation or shortcut. 2 - There could be privacy concerns not sure about that as the screen is recorded. Review Source JD Jesse D. Co-Founder Media Production Used the software for: 1-2 years ### "Cloud Projects And Task Alignment Tool" January 22, 2025 5.0 Fully tailored with unique pre-build blocks and modules for PM,TM and task scheduling, alignment and management. Robust employee attendance tracking and online billing. Pros Agility leader on cloud projects and tasks management. Employees and task scheduling. Team intranet portal via IMM/BIM and chats. Team productivity increment. Cons It's features are worthwhile,no complain. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.