# Page 20 | Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Hubstaff the right Time Tracking solution for you? Explore 1601 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132376/Hubstaff/reviews

---

Hubstaff

4.6 (1601)

[View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 20 - Reviews of Hubstaff

## Showing most helpful reviews

Showing 476-500 of 1601 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AL

Alexander L.  
General Manager  
Computer Software  
Used the software for: 6-12 months

### "Best time tracking software"

March 3, 2024

5.0

Pros

Established software. 100% reliable and self-explanatory.

Cons

Nothing to complain, but considering the multitude of functionalities and that I only use time tracking, the price should be lower. Nevertheless, the competitors are neither cheaper.

Alternatives considered

[Clockify](https://www.capterra.com/p/169607/Clockify/)[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Review Source

SG

Sarah G.  
Customer Success Manager  
Computer Software  
Used the software for: 2+ years

### "Great for time tracking"

October 7, 2021

5.0

\- Satisfied, we use daily across all team members - Looking to explore more functionality within Hubstaff

Pros

\- Easy to use and roll out - Can use on more than 1 device - Can monitor team members activity to identify when staff members may need support - Standups useful for updates across team members, cutting down on calls

Cons

\-Some of the reporting was a bit excessive, we have disabled though -Initial anxiety with the activity tracking, we developed some comms around expectations ( it's very much role dependent!)

Review Source

Phillip D.  
Co-Founder  
Entertainment  
Used the software for: 2+ years

### "Best Time Tracking on the market"

September 17, 2018

5.0

Allows us to see if the billed hours are in sync with the actual work being performed. Great control and easy to use.

Pros

Easy to use and set up. Not expensive. Easy to look up reports.

Cons

Not flexible with custom amount payments. Nor the ability to link and pay through a payment sourse through the dashboard.

Review Source

Response from Hubstaff

September 24, 2018

Hello! Thank you for your review. In regards to the payments amounts, our system allows for both automatic payroll as well as manual payments for hours. You can also send "one-time" payments to your members. We also have many currency choices available that you can set for your account. Members can be setup to be paid hourly, via fixed payments, and on specific pay periods.

CK

Christina K.  
DIRECTOR  
Accounting  
Used the software for: 2+ years

### "Hubstaff Review"

May 19, 2023

1.0

Hubstaff was great while I was using it. But I became disgusted with it at the end because my credit card was wrongly charged for multiple accounts and those were not active accounts. And Hubstaff refused to refund me for those accounts

Review Source

VR

Verified Reviewer  
Senior Editor  
Writing and Editing  
Used the software for: 2+ years

### "Hi staff is Easy to Use, Accurate. "

December 19, 2018

5.0

I love using Hubstaff to keep track of the time I charge clients. Makes it much simpler at months end.

Pros

With just a few clicks I can start up my work timers to keep track of the work I do for clients.

Cons

Can't really think of any downers on it.

Review Source

AT

Adetunji T.  
Planning Lead  
Human Resources  
Used the software for: 6-12 months

### "HubStaff Review"

July 24, 2023

5.0

Phenomenal response time on help channels

Pros

Time tracking ; Idle Time cut off; Customer Service response Times

Cons

Direct Payment gateway to Banks or Payment partners

Switched from

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)

Ease of use

Review Source

MLL

Maria Lenin L.  
Sales Agent  
Marketing and Advertising  
Used the software for: 6-12 months

### "Timesheet for Employees Application"

April 13, 2019

4.0

Pros

It is easy to install in my desktop and when its installed and you have chosen the campaign you just login, you stop it during breaks or lunch then log back in as soon as you start working again. What is good is that it gives you the total hours logged in everyday so you can check and edit some hours and have it approved. You submit your Hubstaff total hours depending on your cutoff within the company. Hubstaff also gives screenshot every 5 minutes so it would capture work related open applications you have on your PC.

Cons

So far I like the application, compared to other time tracking applications, this is the easiest to use my employees. No need to click or choose any task if you have a change of task. Simply login and logout during breaks and off. Since it gives a screenshot of what the agent does, then it will give accurate result to the management if the agent is really productive or not.

Review Source

Lisa M.  
Vice President  
  
Used the software for: Less than 6 months

### "Hubstaff has totally simplified our agency's time tracking process"

March 8, 2018

5.0

Seamless connectivity with our new project management software, Teamwork, enhanced accountability of remote team workers' with the screenshot feature and easy time tracking across multiple projects using the browser extension.

Pros

Getting real time, indisputable insight into the billable utilization rates of each team member, understanding utilization not just across team members but across clients and projects holistically, the awesome browser extension widget that makes switching between projects and adding quick task notes so easily!

Cons

So far the only thing that I'm getting a little hung up on is reassigning "idle time" when using the widget, and the pop up screen that populates when I've been idle for a period of time. I want to make sure that the team isn't just reassigning idle time to the most recent project/client they were working on prior to becoming idle so our data is accurate and not bloated.

Review Source

Kathleen A.  
Content / Technical Writer  
Medical Devices  
Used the software for: 1-2 years

### "Very easy to use"

November 27, 2018

4.0

I've been using it as a freelancer to track time for my projects. It's easier than doing math constantly on the invoice.

Pros

Just click start and stop. Very easy to use and track time on your projects.

Cons

Seems it takes a lot of RAM to run, so when I'm doing multiple programs at once I think it contributes to the computer being slow or freezing. I wish it could run in the background somehow.

Review Source

Vito M.  
Sales Consultant  
Internet  
Used the software for: 1-2 years

### "Solid Value"

December 6, 2018

5.0

It's a very good value and helps us keep track of our remote staff. Cuts down on administrative tasks and is well worth it.

Pros

Works well, no complaints really. The dashboard and management portal are easy to use. Our staff seems to have no problem with it, and from a management side it's simple and intuitive.

Cons

So far it hasn't given us any problems. We've used it for almost 2 years now.

Review Source

MARY T.  
cmt  
Defense & Space  
Used the software for: 1-2 years

### "To time consuming"

July 22, 2019

3.0

Pros

Its centrelizes all employee timesheets

Cons

It takes up to much of my time and is frustrating

Review Source

Response from Hubstaff

July 29, 2019

Hi Mary, Thank you for your feedback, We are sorry to hear that using Hubstaff is taking up a lot of your time. We would appreciate the opportunity to discuss this further with you so we can make our platform more user friendly and time efficient. Please reach out to our support team and we will be happy to help. Thanks again, Sarah

HP

Hazel P.  
Content Marketer  
Information Technology and Services  
Used the software for: 2+ years

### "Aside from the clunky updating issues, everything else is great"

April 1, 2019

4.0

I'd rate the Hubstaff tracker an 8 out of 10. I like it best because it doesn't lag when I used it and it doesn't slow my computer down.

Pros

I like that it's not heavy on my computer but can still take the necessary screenshots and task recording. It also integrates easily with several of the other apps that I use for work, so that's a win. I can just complete a task via Hubstaff and it automatically completes the Asana task connected to it. That's a timesaver.

Cons

Every time there's a new update, just updating the app I've already installed doesn't work. I have to uninstall and reinstall the tracker manually each time.

Review Source

VR

Verified Reviewer  
COO  
Retail  
Used the software for: 1-2 years

### "HubStaff is our choice for time tracking for our remote team"

July 27, 2018

5.0

We have been able to easily do payroll for overseas contractors, as well as monitor their time. Thanks to HubStaff screen captures, we identified one contractor who was doing (a lot of!) personal work on our dime.

Pros

HubStaff is a great way to manage your remote team.

Cons

I don't like having to pay for myself as a user even if I'm not tracking my own time - this means I had to upgrade to additional tiers sooner.

Review Source

MA

Michelle A.  
HR Admin  
Consumer Services  
Used the software for: 6-12 months

### "Easy, Worth your money and reliable"

July 16, 2020

5.0

The transition to Hubstaff was very smooth. From the demo to the upgrades, maintenance and daily use, everything was excellent. What I love most though is the Customer Support, they are very supportive and attentive to all requests and questions.

Pros

Ease of use. Options that keeps innovating. All the reports that can be extracted.

Cons

For the Time off Part, I think having an option for lodging leave requests as "days" in addition to the only option right now as "hours" will be a good improvement.

Reason for choosing Hubstaff

Cost, ease of use, features and fairness in tracking without being overly intrusive.

Review Source

Response from Hubstaff

January 31, 2022

Hello Michelle, you should find this article useful https://support.hubstaff.com/paid-time-off-holidays-and-time-off-requests/. For further questions, email us at support@hubstaff.com. Thanks! Stay safe.

Khalid S.  
Senior Pashto, Dari, Urdu Translator  
Internet  
Used the software for: 2+ years

### "Hubstaff is outstanding!"

November 7, 2018

5.0

U have worked with hubstaff application in a project for more then 2 years, i realy like it.

Pros

Time tracking with accuracy, its automated payment system.

Cons

Hubstaff light should also be released, and ut should cinsume less data.

Review Source

VR

Verified Reviewer  
Operations Manager  
E-Learning  
Used the software for: 1-2 years

### "Great Time tracker "

November 27, 2018

5.0

Pros

I liked the ability to buy different packages depending on company size. I also liked the different integrations it has. It was also crucial that the program was stable on both windows, Mac and smartphones.

Cons

That it mainly caters to companies hiring freelancers and not directly to freelancers themselves. As a solo freelancer it isn’t as great of a buy.

Review Source

VR

Verified Reviewer  
Digital Director  
Publishing  
Used the software for: 6-12 months

### "Hubstaff, almost the right product."

August 21, 2018

4.0

I've been pleased. It's been a little bumpy and up and down...with trying to get my office of Mac users integrated, with them getting used to play and stop. Just kind of a group of people not used to keeping time.

Pros

I love how it has an app and my employees can jump in and out of things - create new tasks. I love that you integrated the task app and have been updating that.

Cons

Hate that you have to open up the dashboard to add assignees to tasks. Don't like the clutter of some of the reporting. I've had issues with integrating the task app and user problems.

Review Source

BP

Bhagyesh P.  
Owner  
Computer Software  
Used the software for: 6-12 months

### "Worst Company who charge customer even we deactivated account 4 months before."

May 6, 2021

1.0

Not so good. You should find other alternatives which provide better service with better price.

Pros

The dashboard is very heavy and takes too much time to load. It is not optimized well enough for the user side.

Cons

Worst customer service and support. I have stopped using the product for few months and suddenly today got charged by 20$ out of blue. Even we did not activate any service. Customer support saying that our account is still active then how come last 4-5 months we did not charge any single penny and suddenly the account got activated and charged 20$.

Reason for choosing Hubstaff

It was a big mistake switching to hubstaff.

Review Source

DB

Dasser B.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "A nice software to time tracking and project managment."

June 4, 2022

4.0

It's a nice experience and a very useful one that I recommend.

Pros

I really like that individuals have the option to rely on Hubstaff with a free account.

Cons

Hubstaff has some small things that are not perfect like the way TO-DOs are organized. Sometimes it feels annoying when dealing with the Hubstaff UI overall.

Review Source

Response from Hubstaff

June 9, 2022

Hi Dasser! We're glad to hear that you're able to rely on Hubstaff to track time and manage projects! As to how our To-Dos are organized, we encourage you to submit a feature request here: https://roadmap.hubstaff.com/. We would love to hear from you! Thanks again for leaving us a great review! Have a good one!

VR

Verified Reviewer  
Team Leader  
Information Technology and Services  
Used the software for: 6-12 months

### "Best time tracking tools"

November 21, 2022

5.0

Pros

I have been using hubstaff for the past year and I am in love with it. It's the best remote work time tracking tools that I have ever used! The customer service is amazing, they are always checking up on you to make sure everything is running smoothly. The interface is sleek and easy to use, which makes it perfect for someone who wants a tool that will do all the work for them. It also integrates seamlessly with Slack

Cons

It crashed sometime while time is tracking.

Review Source

VR

Verified Reviewer  
Bookkeeper/Financial Assistant  
Internet  
Used the software for: 6-12 months

### "Extremely easy to use"

November 28, 2018

5.0

Hubstaff helps me track time spent on various projects, which makes our financial forecasts more accurate.

Pros

Hubstaff is easy for even the most technological-challenged employees to understand. It's easy to clock in and out, and you can set up "projects" to track time spent on various projects. Hubstaff analytics are extremely helpful in executive decision making.

Cons

It can be difficult to track employee errors in this system. It's wonderful for small-scale businesses, but I wouldn't particularly recommend it to a large company.

Review Source

GD

Guilherme D.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "A tool that you need for team and project management "

October 18, 2020

5.0

I've been working with Hubstaff for many years, since I helped to build a startup in the past and it has been an important tool for our business.

Pros

Managing time allocated for each project Ability to check in which project our team is working in real-time

Cons

No issues at all since we started using Hubstaff

Reason for choosing Hubstaff

X

Review Source

VR

Verified Reviewer  
managing director  
Internet  
Used the software for: Less than 6 months

### "Very helpful and good software "

January 17, 2022

4.0

We are working with remote teams and were looking for a software, that helps to account, control and validate the hours spent by our team members. Hubstaff was therefore a perfect fit.

Pros

Very accurate time tracking, very professional and friendly support. Very good communication with hubstaff employee

Cons

Sometimes the application is slow on MAC.

Review Source

Sujith S.  
Senior Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Best Work Tracking Device"

April 27, 2019

5.0

Best staff management Tool. Best for freelance developers

Pros

Hub Staff is the work time tracking device which is used to track how the staffs are performing it tracks how the staffs are using the system such as mouse and keyboard in each intervel of time. the time span is scheduled in every 10 minutes. in each time span hubstaff takes screenshot three times. and tracks the persentage of use of mouse and keyboard in each time span

Cons

it takes screenshot in each time span since no other works can be done in that time

Review Source

VR

Verified Reviewer  
Class Poster  
Writing and Editing  
Used the software for: 2+ years

### "Most Efficient Time Tracking Device"

March 29, 2019

5.0

I use Hubstaff on a daily basis to track my working hours. It is really simple to use and effective in tracking time and managing your activities. It was easy to install this software. The number of hours I have worked daily gets sent to my email. It also offers a number of updates recommended to users regularly, which are really quick to setup.

Pros

I liked the fact that this time tracking software is really simple to use. Once downloaded it can simply be turned on everyday by just clicking the start button. Also, the time and activities can easily be checked on the Hubstaff website.

Cons

I don't think I found any negative points with using this software.

Review Source

Similar Products

Featured