# Page 22 | Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Hubstaff the right Time Tracking solution for you? Explore 1601 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132376/Hubstaff/reviews

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Hubstaff

4.6 (1601)

[View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of Hubstaff

## Showing most helpful reviews

Showing 526-550 of 1601 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CP

Chathuka P.  
Director  
Internet  
Used the software for: 1-2 years

### "Awesome software and disappointing customer support"

February 2, 2022

5.0

The software is great but the customer support representatives response put me completely off (Rep Name: \[SENSITIVE CONTENT\])

Pros

I didnt have to worry about time tracking

Cons

I didnt have a payroll team so i had to remember where the tools were in the software

Reason for choosing Hubstaff

It was cheaper with many functionalities

Review Source

VR

Verified Reviewer  
Copywriter & Affiliate Marketer  
  
Used the software for: 1-2 years

### "Convenient time tracking tool for all remote workers and employers. "

June 4, 2018

5.0

It allows me to bill my clients accurately.

Pros

\- Intuitive reports and timesheets that help verify productivity/work done - Highly accurate activity tracking - Works great with JIRA

Cons

\- Updates the time once a day (at least on JIRA) - Sadly, it's impossible to group or otherwise manage tasks that belong to one project

Review Source

TT

Thomas T.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Need to track two monitors instead of only 1"

January 31, 2020

3.0

Want the system to track two monitors and send alerts when the user comes in late or logs in late for hours listed to help better stay on top of managing those working for our company.

Pros

We love the screen capture and tracking ability.

Cons

We need to have the system track two monitors to show users real productivity.

Review Source

Response from Hubstaff

February 3, 2020

Hi Thomas, Thanks for your feedback! We do offer tracking for multiple monitors which you can learn more about here https://support.hubstaff.com/hubstaff-offer-dual-monitor-support/ Also if you are using the schedule feature this allows you to receive email alerts if your employee is late, absent or abandon their shift. Thanks again!

VR

Verified Reviewer  
Senior Customer Service Representative  
Telecommunications  
Used the software for: 1-2 years

### "HUBSTAFF MAKES MY WORK EASIER! "

February 5, 2019

5.0

Overall, my experience with hubstaff is really fantastic! Helps me in time and tasks management and contributes to my career growth.

Pros

I like how its user-friendly and it helps me manage my tasks and helps my employer track my performance :)

Cons

Honestly, I can't think of any since I think it's really a perfect software for freelancers!

Review Source

VR

Verified Reviewer  
Business Owner  
Retail  
Used the software for: 2+ years

### "Really good "

January 15, 2019

4.0

Pros

We really like the automated payroll and the time tracking

Cons

It's sometimes difficult to know which report we should pull to get the right information

Review Source

Andres A.  
Owner & CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Find it very useful"

September 14, 2018

5.0

I'm extremely happy with this app. I find it very useful and a great deal quality/price

Pros

I really like everything about the app!!

Cons

Tasks are still pretty basic... also, allow ACH payments

Review Source

Response from Hubstaff

September 21, 2018

Hello! Thank you for your review. Hubstaff currently offers the ability to add simple tasks directly from your account, but you are also able to integrate your account with many different project management tools. Those tools offer many project and task features that provide more control. Here is a complete list of the available integrations: https://hubstaff.com/integrations

SJ

Sara J.  
Editor  
Media Production  
Used the software for: 2+ years

### "Great for working with remote staff"

December 22, 2022

5.0

It is essential to my business now, with remote staff using this daily.

Pros

Time and tasks are tracked easily and hours are accounted for.

Cons

Sometimes it takes me a while to find the right reports, but probably because there are so many available.

Review Source

VR

Verified Reviewer  
CEO  
Executive Office  
Used the software for: 1-2 years

### " THE BEST TIMETRACKER"

July 20, 2020

5.0

Pros

I tested some and hubstaff stands out: - convenience of use both on a desktop computer and on mobile, - fast, flexible and pro-customer customer service - a price adequate to the number of functions

Cons

For me and my team, it is the optimal solution

Review Source

Response from Hubstaff

January 31, 2022

Hello, we are very happy to hear this! Thank you and keep safe.

Cody R.  
Site Reliability Engineer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great for tracking how your team's time and priorities align"

August 29, 2018

5.0

Tracking my team's time to see if they match our biz priorities, own time for to see what tasks I'm spending the most time on, and tracking my time for consulting.

Pros

Super easy to use. Choose the project and hit "play". I also really appreciate that it detects when I'm not active for a while and automatically prompts me to remove any time, then either resume or stop timing.

Cons

Like all time trackers, I often forget to start it... and end up starting it later and adjusting manually. I'm not sure if there's a mobile app, but I definitely forget to start it in meetings.

Review Source

Response from Hubstaff

August 31, 2018

Hi Cody! We do have a mobile app for both iOS and Android. https://app.hubstaff.com/download. If you are often forgetting to start your time tracker, you can set up a reminder to track for specific times! To do this, open your app's preferences menu and then set the reminder there. Let us know if you need help at support@hubstaff.com

VR

Verified Reviewer  
Co-Founder  
Online Media  
Used the software for: 1-2 years

### "Very easy time tracking system!"

June 14, 2022

5.0

Pros

Good time tracking system for small business. Allows a lot of customization in setting pay structures, rates, etc for different employees. Good reporting makes payroll easy. Also integrates with our payroll system Gusto. Highly recommend!

Cons

For our purposes Hubstaff has been everything we need.

Review Source

JC

JODIE C.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Hubstaff is Great"

July 16, 2020

5.0

They are quick to implement new things based on customer needs. They are friendly and actually listen when there is a problem. I will continue using this service

Pros

I like that it integrates with other systems I use, trello and intuit are just a few.

Cons

Anything that I haven’t really liked, I just tell them what would help make it better for me and so far both things were added to the program.

Switched from

[HiveDesk](https://www.capterra.com/p/121252/HiveDesk/)

More services and yearly rate

Review Source

Response from Hubstaff

October 22, 2021

Hi Jodie, thanks for an honest review! Customer satisfaction is a priority at Hubstaff, thank you for appreciating us. Take care!

Glauco M.  
IT Analyst  
Marketing and Advertising  
Used the software for: 1-2 years

### "Excellent feature for controlling your worktime"

November 6, 2018

5.0

Pros

I liked the platform because of its ease of use and functionality across platforms. For me as a worker, I can check my work hours and projects and my employee can be in the roll, knowing what and when I am working on something.

Cons

Reports page are a little complex to understand in the begining.

Review Source

MM

Moseph M.  
BDR  
Information Technology and Services  
Used the software for: 1-2 years

### "Great tool for a growing team!"

April 24, 2020

5.0

Overall, I've had a really positive experience with Hubstaff. As a remote worker, it's helped me maintain a good reputation with my leaders and also has helped me manage my day a lot better.

Pros

We use this at my job. The app is super stable and on the user end of things, always works as expected. My favorite feature is the productivity score especially as it notifies you via email when your productivity is consistently high. Def helps you stay motivated. On the admin side, you get a really solid report on your user activity which helps drive better accountability across the team.

Cons

It definitely requires one to onboard themselves. It's not the more userfriendly UI, though they do have plenty of user documentation.

Review Source

VR

Verified Reviewer  
Marketing Communications Director  
  
Used the software for: 1-2 years

### "I use HubStaff to track remote employee time spent on tasks. It was a little glitchy but good. "

July 24, 2018

3.0

Just the ease of tracking time. I'd like to see better reporting.

Pros

Being able to deploy it for remote team members. It was easy enough to use and explain. I like that users can leave notes on a task.

Cons

I would like to be able to apply multiple tasks. Making it easier to report the work that is complete.

Review Source

ES

Edwin S.  
Assistant Manager -Human Resources  
Education Management  
Used the software for: 1-2 years

### "Hubstaff the Lifesaver"

December 24, 2021

4.0

Pros

Hubstaff has helped us to increase the productivity of our employees during the covid time since we all were working from home . The software is beautifully integrated and is very easy to use.As an administrator, we can track employees' productivity, screenshots and indeed it also helps us to collate data during our review meeting with the team.

Cons

The software is good the only thing the Hubstaff team needs to work on is to have a local (based out of India) customer care person.

Review Source

AA

Alfred A.  
food and beverage manager  
Food & Beverages  
Used the software for: 1-2 years

### "task management checker for every business "

March 29, 2023

5.0

Pros

i like the time trucker feature with hub staff this has helped to know how many hours have employees worked i pay accordingly hence simplifying decision making process. its easy to use and to install on phone am able to prove task even when am home.

Cons

week customer support team as they take time before responding to inquiries

Review Source

SJ

Silvano J.  
iOS Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "It's a great tool for time management "

August 21, 2020

5.0

Hubstaff is a great tool. It's really simple to use and it's even fun and motivating to check the amount that you are going to receive bases on the work time.

Pros

Hubstaff is really simple for our collaborators to use to track their work time. It's nice because you can config the hourly rate of the collaborator, and when the team member starts the timer, it automatically starts to calculate the total amount of money gained on that period.

Cons

Sincerely, I think Hubstaff has all the features we need in our organization to track time and calculate the amount we need to spend.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)

Reason for choosing Hubstaff

Because of the time management and calculation of the hourly rate

Review Source

Response from Hubstaff

January 31, 2022

Hi Silvano, thank you! This means a lot to our team. We are glad you are having an awesome experience with us. Always take care.

VR

Verified Reviewer  
Quality Assurance Analsyt  
Insurance  
Used the software for: 1-2 years

### "Excellent Software for a Team"

December 18, 2018

5.0

It is very easy to use and has a great reporting feature. I easily get the data I need.

Pros

It is user friendly and very flexible. Even though it carries big data like screenshots, I did not experience any lag especially in loading the screens.

Cons

The links / menu that I dont have access to, can I just not see it?

Review Source

VR

Verified Reviewer  
Scheduling Agent  
Environmental Services  
Used the software for: Less than 6 months

### "Great task management and work tracking for teams "

June 7, 2022

5.0

Great, gives you the confidence of knowing and seeing that your team is working effectively.

Pros

Te way work and projects can be monitored in real time

Cons

I think screen captures should be take in a more random way. Because three minutes is really easy to detect.

Review Source

Response from Hubstaff

June 20, 2022

Hello and thank you for leaving us with this review for the platform. It's worth worth noting that the screenshot capture is random and set to occur at a specified by the organisation frequency. There being 3 screenshots per 10 minutes doesn't necessarily mean that the screenshots will be taken precisely every 3 minutes. Feel free to reach out to our support team at support@hubstaff.com, should you have more questions regarding your Hubstaff experience.

NS

Nikha S.  
Accounting  
Accounting  
Used the software for: 6-12 months

### "Friendly user."

June 22, 2023

4.0

Still recommended. Easy to use and the UI of this app was overall good.

Pros

It's easy for me to use. I will recommend this.

Cons

I faced some issues with my Hubstaff. The project that I'm using is deleted that's why I can't use it

Review Source

Igor S.  
Freelance, self-employed  
Information Services  
Used the software for: 2+ years

### "Regular user"

December 14, 2018

5.0

Pros

Reporting, nice clean easy to use. A lot of options inside, not using them all

Cons

Login form, and not allowing to select existing notes

Review Source

Ivan C.  
Freelance Video Editor  
Internet  
Used the software for: 1-2 years

### "Outstanding experience. "

June 25, 2018

5.0

It helps me to track time of different projects.

Pros

\- timer tracker - payroll The ability to add manual time, task related entries, recording of screenshots if needed. and a lot of good options!

Cons

Sometimes glitches. When I create a new project is not updating immediately with windows application.

Review Source

Arleny D.  
Global Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Time tracker for remote teams"

November 24, 2022

5.0

Pros

Easy of use and accuracy for both the company and employees.

Cons

I believe screenshots are an invasion of the employee's privacy. But I understand it depends on the company.

Review Source

RF

Rana F.  
Assistant  
Computer Software  
Used the software for: 2+ years

### "Review about Google Workspace"

February 26, 2023

5.0

Pros

It is very useful learning skill for knowledge.

Cons

To Improve Calander text and performance

Review Source

MT

Marielle T.  
Training Specialist  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Happy"

November 7, 2023

5.0

Pros

It's easy to use, newbie friendly for people who don't have experience with it.

Cons

Sometimes it takes too long to load but maybe that's my internet.

Review Source

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