# Page 25 | Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is Hubstaff the right Time Tracking solution for you? Explore 1601 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132376/Hubstaff/reviews

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Hubstaff

4.6 (1601)

[View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 25 - Reviews of Hubstaff

## Showing most helpful reviews

Showing 601-625 of 1601 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Events Director  
Real Estate  
Used the software for: 1-2 years

### "Hubstaff - Easy and Excellent"

January 8, 2019

5.0

Pros

Hubstaff is easy to use, operates efficiently, and is great for employees wanting to see how much they'll be paid per week in real time.

Cons

The screen-sharing can feel invasive at first, but that feeling goes away quickly.

Review Source

VR

Verified Reviewer  
Customer Success Agent  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great time-tracking and invoicing features"

March 27, 2019

5.0

Pros

The different types of reports, each customizable to suit the scenario you're looking for.

Cons

It was a little hard at first figuring out where to add my manual hours. But it's pretty simple once you find it the first time.

Review Source

OK

Oliver K.  
Freelancer, Software developer  
Computer Software  
Used the software for: 6-12 months

### "Excellent tracking, useless reporting"

May 10, 2019

4.0

Time tracking is a breeze, but I am always wasting a lot time seeking for the simple data I need, like monthly or weekly hours spent per project.

Pros

Time Tracking very accurate and easy, screenshots and app usage help me to identify what i have worked on.

Cons

Full of useless functions and data, but useful information can hardly be found or not found at all.

Review Source

Response from Hubstaff

May 13, 2019

Hi, Oliver. Thank you for taking the time to share your valuable feedback. You can customize your Hubstaff dashboard by adding or removing features, like "Monitor desktop activity" or "Location tracking". You'll find this option at the bottom of the sidebar, "+ More features". You can find this and more information on our support page, https://support.hubstaff.com We understand data-overload can be very consuming of your time, and we aim to provide you with a product that is simple to use and actually gives you time back. Thank you again. Courtney

VR

Verified Reviewer  
Social Media & Communiation Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for Free Lancers'"

October 26, 2018

5.0

Pros

This software worked great for what I do as a free lance marketer. Allows me to track my time between projects and customers, making my billing a whole lot easier!

Cons

There's not much to not like! Worked great for me!

Review Source

PY

Prashant Y.  
QA Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Not good for employees."

June 12, 2019

1.0

It's totally money minded piece of crap, every time it reduces my work time even though I never open any social media application or any other useless site. I'll campaign to remove it's uses in my team.

Cons

Majority of the times it captures only those screens when I am searching for any solution on internet and somehow it shows the highest percentage of activity on any random screen. Completely stupid application.

Review Source

Response from Hubstaff

June 25, 2019

Hi, Prashant. Thank you for your feedback. We're sorry to hear you're not having a great experience with Hubstaff. The random screenshot feature can be turned on or off and set to 1-3 times per 10 minutes for individuals or across the organization. This setting is available to owners and managers, you may find step-by-step help here: https://support.hubstaff.com/how-to-disable-hubstaff-to-stop-capturing-my-screen/. Activity is calculated based on clicks and keystrokes; for a more technical description of how this works, please see this support article: https://support.hubstaff.com/how-are-activity-levels-calculated/. We understand this is not the perfect measure for every employee as some may spend more time on the phone, reading rather than typing, etc. We advice customers to consider this when evaluating employee activity levels. Please let us know of any further questions, we're happy to help. Sincerely, Courtney

KO

Kodi O.  
Software manager  
Accounting  
Used the software for: 2+ years

### "Account manager "

October 21, 2019

5.0

Hubstaff software is so fantastic. It’s so simple to use and it’s beyond simple to walk our new employee through

Pros

How easy and wonderful this software works it’s easy to pick up and to learn all about it without any struggles

Cons

None we never have any issues with this software and that is why our company just loves it so much.

Review Source

Response from Hubstaff

December 2, 2019

Hi there, Kodi. Thank you so much for your great review! We're thrilled to read you are finding that Hubstaff is an easy solution to help you work better. Sincerely, Courtney

VR

Verified Reviewer  
CEO  
Internet  
Used the software for: 1-2 years

### "Good work timer for staff"

August 20, 2018

4.0

Pros

Tracking activity times for each users. Shows by hour and activities accomplished

Cons

Creating reports for monthly hours. Basically the only report I need but getting around their reporting software is a bit tough

Review Source

LW

Lisa W.  
Managing Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Hubstaff for a small team"

July 20, 2020

5.0

Overall it's been a great addition to our team. The ability to run reports and to see screenshots of team activity has been very useful. Clients are reassured by the fact that we use a system to track our time.

Pros

It removed the need for multiple timesheets and excel spreadsheets and enables me to accurately track the time my staff spend working on each client project.

Cons

The desktop app can be a little bit clunky but it's improving.

Reason for choosing Hubstaff

The other apps seemed to be mainly aimed at freelancers or contractors rather than at a team. Hubstaff gave me the level of reporting and visibility at management level that I was looking for.

Review Source

Response from Hubstaff

January 31, 2022

Hey Lisa, thank you for sharing your thoughts. Don't hesitate to send us a message at support@hubstaff.com, and our team will assist you accordingly. Thank you again and always stay safe.

AKS

Andrew Kurniawan S.  
Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Monitor Employee's Time to Time performance."

July 16, 2020

4.0

Pros

The interval-based screenshot capture feature combined with the intuitive activity level really helps us in determining whether an employee is being productive or not in realtime.

Cons

The cost for where our company resides can be quite in the high tier, thus we cannot afford to use the premium subscription one (currently on the standard subscription)

Reason for choosing Hubstaff

Primaryly because of the intuitive screen capturing mechanism, activity level and the integration with Trello.

Review Source

Response from Hubstaff

January 31, 2022

Hello Andrew, we have available annual plans that will give you more value for your money: https://hubstaff.com/pricing. Thanks for using Hubstaff. Be safe!

VR

Verified Reviewer  
Digital Marketing Specialist  
E-Learning  
Used the software for: Less than 6 months

### "Metrics information"

October 20, 2021

4.0

It's fine. It promotes discipline

Pros

The software Lets you know if you are efficient. Tells you which apps/links you spend mostly.

Cons

It's like you are forced to be in front of your laptop/PC. A short bathroom break or making coffee (which is a normal occurrence in an office setting) will decrease your percentage rating drastically and it's very hard to push it back up again.

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Great Product "

May 31, 2022

5.0

Pros

web app and natives apps give flexibility

Cons

there are no location tracking on the computers

Review Source

Response from Hubstaff

June 9, 2022

Hi there! We're so happy to know that our different time-tracking apps are able to give you flexibility! With that said, each of our time-tracking apps carries a different set of time tracking features. For example, some features may be supported in the mobile app (i.e. location tracking) while not in the desktop app. You may read more about this in our support article here: https://support.hubstaff.com/time-tracker-apps-overview/ You may also reach out to us at support@hubstaff.com if you have other concerns. We would love to assist you! Thanks again for this feedback! Have a good one!

VR

Verified Reviewer  
Amazon Virtual Assistant  
Research  
Used the software for: 1-2 years

### "My review."

January 26, 2019

4.0

Everytime I see my weekly total hours, I am satisfied because it accurately computes my daily work.

Pros

It reflects the weekly total I have worked. It's accurate.

Cons

Nothing. I really like this software among all other software I have used.

Review Source

JA

Jay A.  
Owner  
Computer Software  
Used the software for: 1-2 years

### "Hubstaff is the ideal tool for employee time track"

July 25, 2019

5.0

Overall Hubstaff is awesome. It does everything we need at a price we can afford. I've recommended it to multiple business owners of remote teams and they've loved it as well.

Pros

\- Simple to setup - Very affordable - Lots of added functionality beyond just time tracking - User app is great

Cons

\- Extra functionality can be a bit expensive - I wish it had more integrations for payment options

Review Source

Response from Hubstaff

July 29, 2019

Hi Jay, Thanks for your feedback! I understand that our current payment options may be limited for some users. However, if you contact our support team with more details as to what payment options you are looking for we would be happy to submit a feature request to our developers for you. Thanks again, Sarah

KC

Kristin C.  
Operations Manager  
Real Estate  
Used the software for: 6-12 months

### "Remote Working Made Easy"

June 13, 2021

5.0

Pros

I think that it is very versatile, easy to use, low cost, but has everything you need to make remote time tracking / collaboration possible.

Cons

I don't have any negatives to add, honestly - I think it was very easy to get all of our staff to use it and I haven't had any downfalls yet.

Review Source

FA

Faiz A.  
CFO  
Information Technology and Services  
Used the software for: 6-12 months

### "Best Analytics Tool for Work Tracking"

November 8, 2020

5.0

In point of functions and features it deserve 10 out of 10, only reason for 4 stars for its pricing apart from this everything available.

Pros

Well, there is lot of employee tracking tools, but no one is like HubStaff because they shared you live tracking of your employee/freelancer display. In every 10 minutes Hubstaff take random Screenshot of its display and also told you how much percentage keybord and mouse use.

Cons

There is only one thing i don't like in HubStaff its pricing structure. They are charging per person with per month. I hope they give some plan like 10 person in plan of 5 person plan.

Review Source

Bram W.  
Solutions Expert  
  
Used the software for: Less than 6 months

### "I did a demo of Hubstaff and discovered it did not have enough features."

May 18, 2018

4.0

Pros

It was easy to use, was well designed. It had a desktop component which is very important for me in my workflows.

Cons

The crux of the problem for me was difficulty of tracking time and doing invoicing in one easily. The feature sets for both the invoicing and the time tracking were too minimal. I need to track time against tasks in Jira & Trello for two different clients and then invoice them separately for my time spent. Hubstaff didn't do this very well. I went with a combination of TimeDoctor and Zoho Invoicing which is a good solution and has a fair feature set on both time tracking and invoicing.

Review Source

Response from Hubstaff

May 21, 2018

Hey Bram, please reach out if you would consider us again and we'll help you get Hubstaff working in the way you would like.

JN

Jenny N.  
Senior Director, Operations  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "User-friendly tool "

July 16, 2020

4.0

Pros

We used a brief trail with few managers. Hubstaff was easy-to-administer to do time tracking. The most helpful features were screenshots and keystroke tracking. It results really detailed and eye opening for time management and tracking. It requires a careful implementation in terms of policies and compliance. We saw potential in Hubstaff to improve productivity and help employees prioritize their tasks. It integrates with our CRM, Salesforce, which could be a route for us to take eventually. Reports were automated and easy to read. They do have resources for best practices in their page https://hubstaff.com/employee\_monitoring

Cons

We wished it was more flexible, more "customizable". They briefly cover the legal side of this in their page https://hubstaff.com/employee\_monitoring and have one article about privacy. Maybe they can add more aids for implemnetation, communication templates, and other resuources in terms of complaince and privacy implications.

Review Source

Response from Hubstaff

January 31, 2022

Hi Jenny, please check out this article: https://hubstaff.com/terms. Let me know if you have questions and I'll be happy to assist you. Thanks and stay safe!

JB

Juliana B.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Can't imagine life without it!"

January 13, 2022

5.0

Pros

My assistants can easily track their time and it's super simple for me to pay them on every other week with the reports available

Cons

No major complaints but if you want to integrate with something like Wise and have the payments go automatically it's a separate fee and it's not clear how much that costs so I don't use it

Review Source

Leoben Marlou M.  
Customer Service Sales Associate  
Financial Services  
Used the software for: 1-2 years

### "Great tool!"

December 25, 2018

5.0

Accounting.

Pros

I like how it takes notice of all the activities done on the computer. Very easy to use and very accurate.

Cons

Nothing that I could think of. It's a software for everyone who needs work time tracker.

Review Source

Gil C.  
Freelance Wordpress Developer  
Computer Software  
Used the software for: 1-2 years

### "Perfect for Project Management"

October 23, 2018

4.0

Pros

Easy to use. Pretty straight forward. Perfect for project management

Cons

this software doest allow you to pause for a while to think otherwise you need to navigate your mouse for them not trigger inactivity.

Review Source

VR

Verified Reviewer  
Project Manager  
Computer Software  
Used the software for: Less than 6 months

### "Excellent software"

July 5, 2019

5.0

For now I use it on a personal level, but in the short term it will be implemented for all personnel, it has helped me to measure productivity and maintain an optimal level of work, as well as helping in the plans of new projects, with the data history real.

Pros

URL and Apps reports, along with the percentage of activity gives you a very reliable indicator to measure productivity

Cons

There is an area of opportunity in the generation of reports, it could cross the information generated to obtain better reports

Review Source

Response from Hubstaff

July 10, 2019

Thank you so much for your great review! We have expanded our reporting tool recently, with more options to customize to fit your needs. If there's something in particular you're looking for, please reach out to our customer support team and let us know. Your feedback is valuable and we want to provide you with the tools you need.

Austin B.  
Web Developer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Hubstaff - Time Tracking has never been easier"

July 29, 2019

4.0

Overall, Hubstaff has helped solve our time keeping issues at my work and I look forward to new updates to come. Overall, a very positive experience from Hub Staff.

Pros

The absolute best thing about this software is it's sublime user interface. It's simple and intuitive software is unlike any out there. Online time sheets specifically have been useful and easy to use. I absolutely love it and has saved time and money for my company.

Cons

The GPS tracking features can be quite funky at first but with latest updates thing seem to be running smooth as ever.

Alternatives considered

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Reason for choosing Hubstaff

I choose Hub staff simply because of all the features it had over the competition.

Review Source

Response from Hubstaff

August 5, 2019

Hi Austin, Thanks for your feedback, We apologize that you had issues with the GPS feature but are glad to hear that it is working correctly for you now. If you experience any other issues or have any other questions feel free to reach out to our support team and we will be happy to help. Thanks again! Sarah

SB

Sumanthan B.  
Student  
Computer Software  
Used the software for: 6-12 months

### "Worth for the money."

September 25, 2019

4.0

Over all it's an amzing software to use. We can simply use it for project management and time tracking.

Pros

This a best tool for online teams.it helps me in the project management and time trackers.Very clean and simple interface.The beauty is there is a mobile app for this software.

Cons

To be honest there is no any big disadvantages in this software . But the website is sometimes confusing . I should be careful to find the right page for create a customized report. It would be nice ,If there is a currency conversion option.

Review Source

Response from Hubstaff

September 30, 2019

Hi, Thanks for your feedback! It is great to hear that you are enjoying the software, I have gone ahead and submitted a feature request to our developers in regards to the currency converter. If you have any other questions or feedback feel free to contact our support team anytime. Regards, Sarah

Johnalyn D.  
Virtual Assistant  
Financial Services  
Used the software for: 1-2 years

### "A must-have for freelancers."

December 18, 2018

5.0

Its a nice platform and definitely a must-have for freelancers like me.

Pros

That there are so many features which are very helpful.

Cons

Some of the buttons were confusing. And I find it confusing to use some of its features.

Review Source

pB

panashe B.  
IT Specialist  
Human Resources  
Used the software for: 6-12 months

### "App Review"

November 18, 2022

5.0

I would rate my overall experience with Hubstaff as a 10/10

Pros

the screen recording and random screenshots are very useful and have made the staff more productive.

Cons

The timer freezes sometimes, also sometimes the software is slow to start up or stop the timer.maybe an update is needed.

Review Source

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