# Page 6 | Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Hubstaff the right Time Tracking solution for you? Explore 1604 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132376/Hubstaff/reviews

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Hubstaff

4.5 (1604)

[View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Page 6 - Reviews of Hubstaff

## Showing most helpful reviews

Showing 126-150 of 1604 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Sandhya B.  
DevOps  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Activity % must be improved"

September 3, 2024

3.0

The activity % is quite annoying. Because though I work continuously it never reaches 100%

Pros

It is helping to track work hours. The recent feature to calculate idle time is good.

Cons

I am not a developer and the Activity % never reaches 100% though I am continuously working.

Review Source

KL

Kristen L.  
Development Editor II  
Publishing  
Used the software for: 2+ years

### "Project time tracking and modification need improvement"

July 25, 2024

3.0

See notes above for details. Thanks much.

Pros

It is simple to use to track straight time when one does not track time by project.

Cons

It is complicated and difficult to use to track time by project. Project time totals should display in real time in the app for each project. Also, there should be no delay in these totals appearing and updating on the web project tracking page. This should not take a batch update to display. In addition, it should be easy to adjust project time if needed; I have received no specific guidance on this and have no idea how to do it.

Review Source

AF

Analia F.  
Ssr. QA Tester  
Insurance  
Used the software for: Less than 6 months

### "A good experience to track and monitor employees activities"

October 14, 2024

4.0

A good experience to track and monitor employees activities

Pros

It highly improves productivity based on reports which allow to identify work flow failures.

Cons

It gets laptop slow due to many open services it has

Review Source

MV

Matt V.  
Director of Operations  
Entertainment  
Used the software for: Less than 6 months

### "A+ Experience"

September 11, 2024

5.0

Staff has been great as has the platform

Pros

The analytics show everything you'd want to see in terms of productivity and efficiency

Cons

I wish there was more customization to scheduling

Review Source

KU

KARINA U.  
SHIFT LEADER  
Capital Markets  
Used the software for: 1-2 years

### "VERY GOOD FOR WORKING"

July 29, 2024

5.0

Pros

The application aims to simplify task management and productivity for users. Its completed features include intuitive task creation, seamless integration with calendars, and a user-friendly interface that ensures effortless navigation.

Cons

It was really complete , nothing to improve until now

Review Source

rT

rudy T.  
csr  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "great application"

August 9, 2024

5.0

The platform is generally easy to set up and use, with minimal training required for new users.

Pros

The platform’s intuitive design makes it easy to navigate and manage tasks, projects, and time entries.

Cons

The reporting and analytics features might not meet all users' needs, especially if they require more advanced or customizable reporting options.

Review Source

JK

Jasmine K.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great Platform & Tool!!!"

August 15, 2024

5.0

My overall experience has been great with this tool! I use it heavily for my business

Pros

I love using this for my team it makes management super easy

Cons

I actually dont have any thing I do like like about this program

Review Source

JH

Joe H.  
owner  
Construction  
Used the software for: 6-12 months

### "Hubstaff is great to work with"

July 8, 2024

5.0

Hubstaff has streamlined our time tracking and continues to be a great resource for us

Pros

Hubstaff customer service is second to none with quick responses and helpful troubleshooting

Cons

lack of easily seeing total hours accrued on any given project

Review Source

MM

Mercy M.  
Account Executive  
Automotive  
Used the software for: 1-2 years

### "THE B.O.A.T TOOL FOR PROJECT TRACKING "

May 22, 2024

5.0

Pros

It helps me keep travk of time It keeps me organized everyday I am able to keep track of everything happening in my day-to-day work Customer service is legit

Cons

Nothing is wrong Really with hubstaff genuinely the best

Review Source

RI

Renzen I.  
Sales Associate  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Hubstaff: Enhancing Accuracy and Efficiency"

June 3, 2024

5.0

It was positive. It provided an efficient way to track time.

Pros

its intuitive interface and the comprehensive time tracking features

Cons

occasional syncing issues, which can cause delays in updating time logs

Review Source

FF

France F.  
Meta Ads Specialist  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Surprisingly hassle free..."

June 10, 2024

4.0

User-friendly. Imagine that you just logged in, in the comfort of your home, you do your job/daily tasks, and after a week, you'd be able to submit your time sheet with no sweat. Everything has already been placed accordingly.

Pros

Everything is just one-click away. And everything is calculated accordingly.

Cons

No 15-minute break? I'm unsure if this is between the company and the user, but I hope, HubStaff could offer that.

Review Source

Mohamed M.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Effective tool to manage the Productivity of Remote Teams "

October 15, 2023

5.0

it gives me what I need to manage the productivity of our remote team

Pros

Productivity Insights Managing working hours limits Screen Recording Activity AnalysisIdle Time Detection

Cons

slightly expensive when having more team members watchers and reviewers most probably need to have accounts which may increase the costs

Review Source

Gabriela L.  
Managing Vice President, Head of Marketing  
Financial Services  
Used the software for: 6-12 months

### "Hubstaff monitors productivity and remote report integration"

November 23, 2023

4.0

It is a program that monitors the time and productivity of remote teams and individuals. It offers features such as time accuracy, job monitoring with screenshot collection, project management tools and web-based time sheets. It is very helpful to the user. Its tone is friendly, and its narratives and studies are helpful for decision making.

Pros

What attracts me most about the product in question is the remote group collaboration, which supports conversation and coordination among members. It facilitates work distribution, progress control and document sharing. There are many types of reports that expose employee capacity, program costs and customer billing. These documents can be customized and exported, which supports personnel management and other tasks. Its use in mobile allows workers to track time, GPS tracking and position at the time they work remotely, this can be beneficial for employees in the sector.

Cons

The degree of intrusion and monitoring associated with functions such as screenshots and constant control of the distribution between work and personal life can generate doubts, and the price can be a major drawback for micro-sized companies, due to the fact that it is based on a subscription.

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Real Estate  
Used the software for: 2+ years

### "Increasing your team's efficiency and productivity"

June 21, 2023

5.0

Hubstaff has proven to be an effective time management and productivity analysis tool. Its ability to track employee locations and generate detailed reports has assisted us in improving team efficiency and collaboration. Although the integrations could be expanded, Hubstaff's core functionality is solid and provides useful insights for informed decision-making. I recommend this platform to businesses looking to improve the productivity and performance of their work teams.

Pros

I appreciate the ability to track employees' locations and record time based on their geographic location. This feature is available through Hubstaff, and it allows me to easily monitor the activity of my team members, particularly those who work in different locations. This has been particularly beneficial for distributed teams, and it has improved our coordination and collaboration.Hubstaff provides detailed reporting and analytics on teamwork time, productivity, and efficiency in addition to location tracking. This information has enabled us to make more informed decisions and improve our work processes. The ability to analyze how time is distributed and where changes can be made has allowed us to maximize productivity while reducing inefficiencies.

Cons

Hubstaff's integration with other tools is one of its limitations. While it includes some integrations with specific tools, I believe this section could be expanded to include more options. As a digital marketer, I use several tools that are specific to my job, and it would be advantageous to have a deeper integration with them within Hubstaff.

Review Source

DN

David N.  
President  
Computer Software  
Used the software for: 2+ years

### "Hubstaff works great for our copany"

December 5, 2023

5.0

It has been great for my company to have this tool as all staff work remotely. I can much more easily monitor and know what is going on with my projects and staff.

Pros

Easy hour tracking for remote staff, easy hour tracking for billing of clients

Cons

Cannot control how long screen shots are kept and cannot easily delete them manually. I would like to delete the screen shots after each billing for security purposes.

Switched from

[Harvest](https://www.capterra.com/p/75598/Harvest/)

Had better features that met the needs of my company

Review Source

VR

Verified Reviewer  
Senior Software Development Engineer  
Oil & Energy  
Used the software for: 1-2 years

### "A good cheap tracking for development users on a budget"

April 20, 2024

5.0

It is a program initially for engineers with a small budget or professionals with a low budget who want to take into account the time they spend on each work task, this is essential to be able to move forward. It is limited so that executive staff can see the real performance of the employees below, it is closed in that sense and they do not like it. I liked it in many functions and I would recommend it but I would make clear the problems of aspects that I found.

Pros

This program gives me a feeling of real-time optimization. By having a clear vision of how my time is being used, I can identify areas in which they could be more efficient and make adjustments to optimize workflow in each task, this gives me a feeling of real-time optimization. I like it mainly because I don't have much time, on the other hand the prices were comfortable and sometimes you could accumulate invoices for payment the next month without penalties.

Cons

Productivity monitoring is very limited, I think it did not allow data to be delivered to senior managers, the way to give them real-time access to the performance of our tasks was very problematic.

Switched from

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

They had a very tangled work dynamic, they never logged in and sometimes the data got lost in a sea of options.

Review Source

Roldan A.  
UX/UI Designer  
Design  
Used the software for: 2+ years

### "Using Hubstaff for 5 years more. Seem it has improved!"

March 27, 2022

4.0

Really just fine. What more should I look for as a freelancer who just need to track time for a project. Then send a a simple invoice at the end. As far as I'm concerned, I have a good experience with the app. If I have to suggest, maybe as a UX/UI Designer, they can enhance the looks an feel of the software to make it more professional and appealing to users.

Pros

Straightforward. Just the thing you need, you'll find it. Pretty much like any other time tracking software - as freelancer it has screen capture, invoicing, offline tracking and all...

Cons

It's just straight forward. Maybe they can add quick chat for client. Instead of additional login to browser when you need to quick communicate with your client.

Switched from

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)[Clockify](https://www.capterra.com/p/169607/Clockify/)

I'm switching from Hubstaff and Time Doctor before. But eventually, stayed with Clockify. I don't know but Clockify is just a the right cocktails of simplicity, interface appeal, reliability and being slick.

Review Source

Response from Hubstaff

March 29, 2022

Hey Roldan, thank you for submitting this review for Hubstaff! We are happy to hear that you are enjoying using Hubstaff for your time tracking needs. We want to continually improve the platform and our offerings, so we do welcome all feedback onboard. Please feel free to go to https://roadmap.hubstaff.com/ and add any ideas for features to be implemented.

Shlomi F.  
CEO  
Computer & Network Security  
Used the software for: 2+ years

### "Excellent Product"

February 1, 2024

5.0

In the rare instances where I've needed assistance, HubStaff's customer support has been responsive and helpful. Their team is dedicated to resolving issues promptly, ensuring that I can get back to work without any disruptions.

Pros

As a manager of a companymanaging multiple projects and clients, the HubStaff time tracking software has proven to be an absolute game-changer for my business. Its seamless integration, user-friendly interface, and robust features have made tracking time for billing purposes a breeze, while its detailed reports have empowered me to make more informed business decisions

Cons

As a devoted user of HubStaff, I've found the platform to be an invaluable asset in streamlining my time tracking and billing processes. However, I believe there's a significant opportunity for improvement by incorporating features that align with Israeli finance laws. Israel has unique regulatory requirements, and integrating these into HubStaff would undoubtedly elevate the platform's appeal for users in this region.

Reason for choosing Hubstaff

ease of usage for my employees pricing model reports for me as a manager

Review Source

TD

Tiana D.  
Supervisor  
Media Production  
Used the software for: 1-2 years

### "Perfect for remote work and task tracking"

June 23, 2022

5.0

Pros

Hubstaff makes remote work easy. It can be easily installed on a computer and used immediately by employees. The time-tracking and task management is the appeal of the software. Both users and managers are able to check-in with their daily progress for task and time management. In the simplest sense, Hubstaff is an easy way to track employee productivity.

Cons

Aside from screenshots being taken a tad too often (which can feel invasive for users), the one improvement I'd suggest is more of a real-time update on the dashboard of reported hours. Sometimes there is a delay in an employee's time reporting causing discrepancies between managers and workers. In addition, productivity reports are not always accurate. It seems the productivity reporting bases stats on how often a Hubstaff user moves their mouse, which isn't always indicative of timespent.

Review Source

Response from Hubstaff

June 27, 2022

Hello Tiana, thank you for leaving this detailed review of our platform, along with your proposed improvements to the platform. There can be times where there is a delay in the upload of time tracked to our servers - with that being most of the time being the case when the user's time tracker is not able to temporarily upload its tracked data to our servers. If and when this occurs, it will mean that the time tracked by the affected user will only be displayed on the organisation's account once the connection can be made and information uploaded. Hubstaff measures activity percentage by taking the time during which activity was detected - via mouse or keyboard - and calculating that as a percentage from the total time spent tracking. Naturally there will be legitimate reasons and business needs for which activity may be lower, such as during calls or meetings. It is possible to create specific projects on Hubstaff with that in mind, where you can disable activity tracking.

JW

Jonathan W.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Hubstaff is a solid time tracking choice - especially if you want all the bells and whistles"

October 30, 2021

4.0

Overall, I am happy with Hubstaff. I can track my time, both on my laptop using their app as well as on my phone with their app. It makes it easy to set up new projects and denote if it is a billable or non-billable project, allowing me to easily see what my clients owe. I would recommend Hubstaff to others who are looking for a time-tracking solution.

Pros

Hubstaff provides a lot of bells and whistles with their time tracking software. While I am only using it for basic time tracking, it does offer a lot of tools for those looking for a more robust solution for their time tracking needs.

Cons

One of the only things I dislike about Hubstaff is that in order to start tracking your time and make a note on what you are tracking, it can take several steps - more so than other time tracking software I have used.

Switched from

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

I was looking for a program that was a little cheaper and robust from Toggl. Hubstaff seemed to have that covered for what I needed.

Review Source

IT

Immaculate T.  
Owner, Founder  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "First time user and admin review"

December 3, 2023

5.0

Okay but I am not satisfied with the advance billing process and the support is not that fast to response.

Pros

It is user friendly and easy to navigate

Cons

I do not like the advance billing as it ruins our accounting since we have to do adjustments for the next period.

Reason for choosing Hubstaff

I have used it from the previous organization I handled but might consider something else.

Review Source

Abhishek P.  
AWS Cloud Intern  
Computer Networking  
Used the software for: Less than 6 months

### "Great Online Time tracking management tool"

March 12, 2022

4.0

Overall it is good but it should only capture the time worked but the employee is not his right to privacy by keeping tabs on him by capturing the screenshots and all.

Pros

It is very good at tracking the project and time it also captures the screenshots and cursors and key pressing which ensures the work is done on a particular day. It is very easy to use and easy to deploy on the system.

Cons

Major Con is the security part it captures the screenshot of the user's laptop which tampers their privacy as well as it captures the keys pressed and mouse pointers as well as the logs of browsing which lead to a major threat to the personal space. sometimes it crashes and skips the time on its own which is very annoying.

Review Source

Response from Hubstaff

March 15, 2022

Thank you for your valuable feedback! Please note that Hubstaff offers employers the option to disable screenshots and input activity for their employees if they want to. To disable screenshots, please follow the steps in this article: https://support.hubstaff.com/how-to-disable-hubstaff-to-stop-capturing-my-screen/ To disable input (mouse/keyboard) activity, you can go to Settings & Policies -> Features -> Activity -> Record Activity and turn it off. If you have any questions, please email us at support@hubstaff.com.

LK

Leri K.  
Writer, Editor and Website Manager  
Writing and Editing  
Used the software for: 6-12 months

### "Hubstaff is a great time tracker for remote workers"

July 19, 2022

4.0

Hubstaff is a easy program to use for time tracking. It is ideal for anyone working remotely. It has many other useful features for program managers and payroll - which requires playing around with the features to get to understand where everything is. But if you just want to log time, it's easy to use and anyone can do it.

Pros

Hubstaff's time tracker is great and convenient to use. Having a Chrome extension available makes it even better as the tracker is available right in my browser so that I can pause and resume time tracking easily when needed.

Cons

Despite all of the reporting options available, it can sometimes be difficult to find where to get an overview of the hours worked for a specific time period (using dates). I had to look through all the sections a few times to find it. I also don't like that it goes idle if you're not physically using the mouse - such as when I'm in a Zoom meeting (which is still work). Even though you can still count those hours, they still negatively effect the productivity score.

Review Source

Response from Hubstaff

July 25, 2022

Hello Leri, thank you for providing us with this detailed review of our platform! The "Time and Activity" report would be the best report for you to use, in order to get the time worked by a specific member of the organisation, for the period of time desired. When it comes to the idle time that Hubstaff records, it does record the time during which there is no activity recorded by the user, via the usage of mouse and/or keyboard. If you find yourself in meetings where you are going idle too often, you may want to consider increasing the idle timeout from the default value of 5 minutes to a different one to better suit your needs. Additionally, when it comes to the activity percentage calculation, it is possible for the activity of certain projects to not be counted towards the overall activity calculation. So, a project called "Meetings" could be created, with the activity tracking disabled for it, and that could be used specifically for tracking time to meetings.

LMT

Lady Marie T.  
Managing Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Unlock Efficiency & Maximize Productivity with Hubstaff Software!"

January 1, 2023

5.0

Yes, I have had a great experience with Hubstaff. It is one of the most efficient and easy-to-use management tools that I have ever used. The web-based dashboard makes it very simple to track employee hours, projects, tasks, and more in one central location. Additionally, the reporting capabilities make it easy to review progress and identify areas of improvement. The customer service team has also been very helpful and responsive to my questions. All-in-all, Hubstaff is a great tool that I would highly recommend.

Pros

My team really appreciated the intuitive user interface and easy to understand features of this software. We found it very helpful in streamlining our workflow and making tasks easier to complete. Additionally, we liked that the software was highly customizable, allowing us to tailor it according to our specific needs. Furthermore, the customer support team was available 24/7 which provided us with great peace of mind. Overall, we found this software to be a great solution for our business needs.

Cons

The pricing of the software is on the high side, and some of the features appear to be a bit advanced for my needs. Additionally, I find the interface difficult to navigate and understand at times.

Reason for choosing Hubstaff

We chose Hubstaff over other tools because of its comprehensive set of features and user-friendly interface. It was easy to set up and manage, the dashboard is intuitive and the support team is very helpful. We've been using it for several months now and overall we are quite pleased with our experience. It has improved our team’s productivity by providing us with real-time tracking information, enabling us to monitor our team’s activities and progress.

Review Source

MM

Mackie M.  
Creative & Communications Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "The most robust, one-stop-shop for time tracking especially for remote teams"

April 5, 2023

5.0

Using Hubstaff has been exceptionally easy across the board. It is an asset for our company to see project profitability, team member hours, and manage time off for a fully remote company. The customer service with Hubstaff is superb. Highly recommend the app!

Pros

The customer service at Hubstaff is second-to-none. They are super responsive and attentive to our account. The clarity in the dashboard and ease of use of the app and online tracking tool is superb. It was extremely easy to implement in our team and get team members onboard for utilising the app through the use of badges and "friendly competition".

Cons

The fact that PTO doesn't count towards the total weekly hours for a team member, which is should so that we can see the team member's weekly hours inclusive of PTO.

Alternatives considered

[TimeCamp](https://www.capterra.com/p/129847/TimeCamp/)[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)[SCREENish](https://www.capterra.com/p/155968/SCREENish/)[DeskTime](https://www.capterra.com/p/168660/DeskTime/)

Reason for choosing Hubstaff

Great competitive price for what you get. Great customer experience. Great interface.

Switched from

[TopTracker](https://www.capterra.com/p/207357/TopTracker/)

More sophisticated app, more flexibility, better dashboard. Easier to implement across a large organisation.

Review Source

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