---
title: "ProDBX Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ProDBX Software - reviews, pricing plans, popular comparisons to other Construction Management products and more."
source_url: "https://www.capterra.com/p/132378/DBX/"
page_type: "product"
language: "en"
---

# 

 ProDBX Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ProDBX

## What is ProDBX?

ProDBX is an all-in-one construction management software built for pool builders and fence contractors. Simplify every part of your operation with powerful tools for estimating, point of sale (POS), accounting, and customer management. ProDBX includes a customizable CRM that tracks every lead and communication, digital contracts for easy e-signing, and detailed job tracking to keep your projects on schedule. With everything connected in one system, you can eliminate double entry, save time, and keep your team organized. ProDBX helps you run your business smarter—whether you’re building pools, installing fences, or managing multiple crews.

## What is ProDBX used for?

[Other Construction Software](https://www.capterra.com/other-construction-software/)[Pool Service](https://www.capterra.com/pool-service-software/)[Construction Management](https://www.capterra.com/construction-management-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ProDBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://prodbx.com&name=ProDBX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ProDBX

4.9 (14)

VS.

[4.6 (1,477)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$19

Per User, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (14)

Ease Of Use

4.6 (1,437)

Value For Money

4.7 (6)

Value For Money

4.4 (1,240)

Customer Service

4.9 (13)

Customer Service

4.6 (1,390)

## ProDBX alternatives

[4.5 (2,674)](https://www.capterra.com/p/56250/Procore/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.0 (148)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (492)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about ProDBX

Overview

### Which roles and teams benefit most from ProDBX?

ProDBX is most used by business owners, presidents, partners, and general managers who need centralized data management for daily operations and decision-making. Consultants, estimators, and finance professionals use it to organize records, streamline reporting, and improve accuracy, while marketing and administrative managers rely on it for accessible information and workflow coordination.

Answer based on 14 reviews

Overview

### What company size and specific industries is ProDBX built for?

ProDBX is designed for pool builders, fence contractors, and pool or fence business owners. It is built for companies in the pool and fencing industries, especially businesses that manage construction, installation, or service operations in those trades.

Features and Usability

### What are the key features of ProDBX?

ProDBX offers job management, scheduling, and dispatch management, along with CRM tools such as client management, lead management, and a client portal. It also includes invoicing, payment processing, project time tracking, reporting and analytics, workflow management, and mobile app access for field and office operations.

Pricing

### How much does it cost and what fees or limitations are included?

ProDBX starts at free with the CRM Only plan and a free trial, then costs $19 per user/month for Express, $79 for Professional, and $119 for Enterprise. Plans include CRM, estimates, project management, and other features, with no setup fees or other limitations stated.

Getting Started and Support

### What training and onboarding options does ProDBX offer?

ProDBX provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled topic-based sessions, and documentation and videos offer self-paced reference and walkthrough materials.

Getting Started and Support

### What customer support options does ProDBX offer?

ProDBX provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. User feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 4,090 Construction Management reviews

Capterra data shows that buyers of Construction Management software rank the following features as their top priorities:

-   **Project Management** (**57%** of reviewers rated this feature as critical)
-   **Multiple Projects** (**56%**)
-   **Document Management** (**44%**)

ProDBX supports all three features that reviewers value most: **Project Management**, **Multiple Projects**, and **Document Management**. Together, these capabilities help businesses keep jobs organized, manage several active projects at once, and maintain clear access to important files, allowing teams to coordinate work more efficiently and keep construction projects on track.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

ProDBX 138 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Budget Tracking: Track actual spending to ensure it's in line with the planned budget
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Buyer Management: Track all information required to develop and sell lots in housing projects
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Client Tracking: Track all company interactions with current clients
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commercial: Specialized for organizations who focus on commercial projects and processes
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Communications Management: Record and track all relevant internal and external communications
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Contractor Database: Easily track all contractor information in one centralised location
- Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
- Cost Estimating: Forecast the cost and resources required to complete a project
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Portal: A website or login for customers to access information
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Debit/Credit Card Processing: Accept and process credit/debit card transactions
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Equipment Tracking: Track the location of specific equipment at all times
- Estimating: Estimate expected cost based on various factors before a project begins
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Residential: Specialized for organizations who focus on residential projects
- Forecasting: Form predictions based on past and present data/trends
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Image Capture: Process images and automatically scan for data
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Inspection Checklists: Create checklists and to-do lists that can be marked during inspection
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Labor Forecasting: Predict labor requirements based on past and present data/trends
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Material Ordering: Generate and send material orders from estimates directly to suppliers
- Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multiple Projects: Ability to handle several projects simultaneously
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Online Payments: Accept and process online payment transactions
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Permit Management: Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries
- Photo Capture: Capture photos for any type of use case
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Proposal Management: Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal.
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc.
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Reporting: Active reporting of data and metrics
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Recurring Invoicing: Generate recurring invoices
- Recurring Orders: Managing orders that a customer purchases repeatedly and regularly
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- RFI & Submittals: Organizes and stores history of RFIs (request for information) & submittals, tracks date/time and whether a response has been received
- Sales Approval: Ensure that quotes/invoices are correct before sending to customers
- Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities
- Sales Pipeline Management: Pipeline view and tracking lead status
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service History: Track work performed and resources used for past customers, sites, or assets
- Shift Swapping: Managing and trading shift details between employees
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Subcontractor Monitoring: Ensure subcontractors are working safely on client sites and document audits/inspections for reference.
- Supplier Management: Manage all supplier data and operations
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Team Management: Organizing a group of people to accomplish a task
- Technician Management: Oversee technicians and track their assigned work orders
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Training Management: Track employee/learner's progression through training programs
- Variable Workforce: Utilize third party services to cover unforeseen labor needs
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.9 (7)

4.9

Based on 7 reviews

## Pricing

Value for money

4.7 (6)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/132378/DBX/pricing/)

CRM Only

$0.00

It includes:

-   CRM
-   Digital Estimates
-   Point of Sale (POS)

Express

$19.00

Per User,Per Month

It includes:

-   CRM
-   Digital Estimates
-   Photo Uploads
-   Basic Project Management
-   Point of Sale (POS)
-   Progress Payments
-   Tasks
-   Calendars
-   Email Templates

Professional

$79.00

Per User,Per Month

It includes:

-   CRM
-   Advanced Estimating
-   Advanced Project Management
-   Automation
-   Custom Documents
-   Point of Sale (POS)
-   Progress Payments
-   Digital Estimates
-   Photo Uploads
-   Accounting
-   Tasks
-   Calendars
-   Email Templates
-   Purchase Orders
-   Sales Reports

Enterprise

$119.00

Per User,Per Month

It includes:

-   Marketing Tools
-   Advanced Estimating
-   Advanced Project Management
-   Commission Tracking
-   Customer Portal
-   Custom Queries
-   CRM
-   Automation
-   Custom Documents
-   Digital Estimates
-   Point of Sale (POS)
-   Photo Uploads
-   Progress Payments
-   Accounting
-   Banking
-   Tasks
-   Calendars
-   Email Templates
-   Purchase Orders
-   Sales Reports
-   Time Cards

Value for money

4.7 (6)

4.7

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (13)

4.9

Based on 13 reviews

## User reviews

Overall rating

4.9

Based on 14 reviews

Filter by rating

5(12)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CW

Christine W.

Estimator

Construction

### "Fantastic software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 2, 2020

From the first sales call we were impressed- they had an answer for every concern we had and referrals with in our industry we were able to speak to. The implementation has been top notch, quickly working through the software to adjust it to our needs.

Pros

Extremely user friendly and intuitive to use. Helps house everything in one system and has great automation features that are easy to implement. After 3 failed software company's we were further along in weeks with ProDBX then 9 months with our past systems.

Cons

Commercial bidding/estimating takes some custom work around's and isn't as built into the system as residential jobs.

Switched from

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)

Our past software had zero project management capability and housed things in multiple modules making it impossible to correctly update data/get correct sales reports. It was extremely difficult to mark jobs sold or use the system.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

[Hive](https://www.capterra.com/p/150991/Hive/)

[STACK](https://www.capterra.com/p/147181/STACK-Takeoff/)

Reasons for choosing ProDBX

The sales rep at ProDBX was much more knowledgeable about our industry and needs. Plus they had referrals we were able to speak to with similar sales volume that have used ProDBX for years and are extremely satisfied with them. After years of failed softwares that haven't fit our needs we're finally hopeful we found a system that works as a CRM and project management system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Michel K.

Founder, Managing Director

Construction

### "Great ERP Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2020

Pros

I have established my company in late 2016 with the strategy to implement a complete ERP system from day 1. And DBX has just enabled me to do so. The Platform is 360 degrees, covering all the modules, it is highly customizable, and the Support is flawless. I want to add also that the team at DBX has a great culture, which reflects greatly and positively on the communication with our teams for support. The Platform is being updated constantly. Our teams are all using it with ease. The choice to go with DBX was and is to be able to scale the business , and we are confident that this will be the case.

Cons

No major concerns. from the first day till present the experience is great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Brant S.

General Manager

Construction

### "First CRM Purchase/Implementation Experience "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 20, 2020

As the companies new General Manager, the need for a CRM was paramount. Although I knew the basic functions of what I needed, I did not know what I was getting into. Luckily, I chose the right software. I tasked myself with implementing every aspect of our company into DBX. With the help of a technology consultant, we were able to insert all of our pricing (item by item), create email templates, learn invoicing, and create a smooth experience for all of our employees, in under 6 months (Not working on it full time, still maintained my other duties). The team at ProDBX was, and still is, always there to help with any of our problems or questions we may have. Not to mention our clients LOVE the professionalism it presents. That was a big selling point for me. They receive a nice presentation and it is easy for them to understand what they are purchasing. It separates us from our competition in an instant when our sales team is not providing a handwritten proposal. They can see that we are dedicated to making their experience the best and they feel comfortable choosing us as a contractor in an industry of hesitant buyers. Overall, our experience has been great, and my team would agree. I have recommended ProDBX to other companies (one has signed up for their software) and will continue to do so.

Pros

This software instantly took our fencing company from the stone age into the modern world. Our favorite aspect is that it has cut our lead time in half and made the ability to write up and email proposals a breeze.

Cons

The only thing ProDBX is lacking is an App for devices. Having to login each time you show up on a job site becomes redundant. Not a huge negative, but a negative nonetheless.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Mark M.

Owner

Construction

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2020

Very Good

Pros

The product makes you stay focused on your business.

Cons

Because it makes you stay focused on your business, you need to pay attention to the setup.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Erik D.

President/Owner

Construction

### "Amazing Product, Allows Us To Be More Productive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2020

Great experience with ProDBX. Customer service is exceptional, easy to learn product. Makes running a company much easier and more organized.

Pros

A few specific things that we as a business enjoy about Pro DBX are: -Customer service is their TOP priority. Anytime I call or have a questions it is answered extremely quickly. -The ability to quickly and efficiently send quotes to customers with fields that have been set up and are organized so we know exactly how much materials we are going to need on each project. - Customers who have signed contracts are immediately get a text and email notification, they are moved into the customer category, and a task is created to make sure we get them on the schedule.

Cons

I do not have any negative comments about ProDBX. Truly great product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AE

Adam E.

Student

Education Management

### "Amazing "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 20, 2018

Pros

This software does everything I need it to.

Cons

This software was perfect and had no faults.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Liyakat L.

Partner

Financial Services

### "Great Software, Simple UI and does the work"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 21, 2018

Pros

Everything is in one spot that helps with communication, scheduling, job costing, job management and accounting. Our team loves the amount of information that is at their disposal to do their jobs and the management of oversight that is integrated into the day to day operations.

Cons

Nothing specific... Everything seems alright with all the features needed to manage the work schedule.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TJ

Tyler J.

Manager

### "I love DBX because it has made my job so much easier and has saved me so much time. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 13, 2015

Some of the things that I like the most are that it is user friendly, one central location for all the information you need, can be modified to your business specific needs and the customer service is wonderful. I am completely happy and satisfied with DBX and so are all of my company employees.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZM

Zona M.

Marketing Manager

### "2 Thumbs Up!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 9, 2015

This is the second CRM system I have used and I have great things to say about using DBX. DBX is extremely comprehensive and continues to make my life easier on a daily basis. I work in the office, but the best thing is that our sales force is easily able to use the system out in the field and produce on-the-spot customer proposals that are immediately available to our customers - this makes obtaining new business much faster and easier for us! There is no question on the ROI value this system can bring to any business. Customer tracking and demographics, correspondence, financials, surveys, invoicing, pretty much everything in a 1-stop-shop. The crew at DBX has continually worked with us in crafting and customizing the program to our specific needs, they are always there when we need them, and one cannot ask for more than that. I highly recommend the DBX program for complete business management. The only thing it doesn't do is buy lunch.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

TYLER H.

CPA, Owner

### "Great Software to Keep your Business Running Smooth"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 8, 2015

DBX is a powerful tool in my business. I use it for marketing purposes and have seen a great rise in Online business. It is very easy to use and can be taught to all employees. Highly recommend this to any business owner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132378/DBX/reviews/)

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