Who Uses This Software?

Pool, Roofing, and General Contractors. Anyone looking to upgrade their software beyond the ordinary CRM.


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • DBX
  • prodbx.com
  • Founded 2013
  • United States

About ProDBX

Pro DBX offers an all in one business software solution. Everything from customer management, routing, employee management, inventory management, e-Commerce, Online Reputation Management, surveys, accounting, banking and more for medium to large companies.


ProDBX Features

  • Billing & Invoicing
  • CRM
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Point of Sale (POS)
  • Purchasing
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Client Tracking
  • Contract Management
  • Forecasting
  • Project Management
  • Quote Management
  • Sales Management
  • Scheduling
  • Time Management
  • Bid Management
  • Billing & Invoicing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • Document / Photo Management
  • Incident Reporting
  • Job Costing
  • Job Scheduling
  • Lead Management
  • Permit Management
  • Residential
  • Selection Sheets
  • Subcontractor Management
  • Submittal Management
  • Supplier Management
  • Task Management
  • Timesheets
  • Warranty / Service Management
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

ProDBX Reviews

I love DBX because it has made my job so much easier and has saved me so much time.

Oct 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Some of the things that I like the most are that it is user friendly, one central location for all the information you need, can be modified to your business specific needs and the customer service is wonderful. I am completely happy and satisfied with DBX and so are all of my company employees.

2 Thumbs Up!

Sep 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is the second CRM system I have used and I have great things to say about using DBX. DBX is extremely comprehensive and continues to make my life easier on a daily basis. I work in the office, but the best thing is that our sales force is easily able to use the system out in the field and produce on-the-spot customer proposals that are immediately available to our customers - this makes obtaining new business much faster and easier for us! There is no question on the ROI value this system can bring to any business. Customer tracking and demographics, correspondence, financials, surveys, invoicing, pretty much everything in a 1-stop-shop. The crew at DBX has continually worked with us in crafting and customizing the program to our specific needs, they are always there when we need them, and one cannot ask for more than that. I highly recommend the DBX program for complete business management. The only thing it doesn't do is buy lunch.

Great Software to Keep your Business Running Smooth

Sep 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: DBX is a powerful tool in my business. I use it for marketing purposes and have seen a great rise in Online business. It is very easy to use and can be taught to all employees. Highly recommend this to any business owner.

I've jad a very good experience all around since utilizing this database.

Sep 04, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: An excellent experience all around. The DBX Support staff is friendly, talented, and are able to resolve any issues that I have quickly and efficiently. I've had this database about 1.5 years and I am totally happy with it. They were able to design the DBX database to fit all of my needs exactly. I highly recommend DBX to any potential customers who may be thinking about utilizing their services. You will not be disappointed, guranteed!

Amazing software

Sep 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I can't begin to tell you have often we have been complimented by our customers on the seamlessness of our operation. Everything is in one spot that helps with communication, scheduling, job costing, job management and accounting. Our workers love the amount of information that is at their disposal to do their jobs and the management loves the amount of oversight that is integrated into the day to day operations.

I couldn't run my business without DBX

Sep 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Everyone at DBX has been loyal, prompt, and competent. I started my company last year and it was an intensely stressful time for me. All my money and time was on the line. The guys at DBX bent over backwards to help me create my database. Their work is ON TIME and it is aesthetically pleasing. I can't say enough good things.

Awesome CRM

Jul 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'll let you know that I am a DBX employee, but I am using the system so feel that I can give a rating from a sales guys experience. I recently came from ArmorActive Inc, which went from salesforce to Microsoft AX over the course of 2 years... The difference from working on those systems to DBX has been night and day in making my life easier. I am really enjoying the system or I would probably not be working here still :). The response time in the system is fast. The layout is simple and allows for the least amount of clicking to get from one task to the other. Everything that has gone into the system is built to minimize clerical work for every department involved in the business. Because of my terrible experience in CRM's, it has given me a passion to helping other businesses streamline their processes.

My experience in CRM/ERP systems are as follows:
Insightly
Driven
Less Annoying CRM
Quickbooks
AX Dynamics
Salesforce
Excel Spreadsheet