--- title: "Cogran Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cogran Software - reviews, pricing plans, popular comparisons to other Registration products and more." source_url: "https://www.capterra.com/p/132389/Cogran/" page_type: "product" language: "en" --- # Cogran Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cogran ## What is Cogran? Transform the way your organization handles registration with Cogran, the all-in-one platform built for fast, flexible, and user-friendly online signups. Whether you manage camps, classes, events, sports leagues, enrichment programs, or community activities, Cogran makes registration simple for both administrators and participants. Create detailed programs, collect custom participant information, manage digital forms and waivers, and generate instant rosters and check-in lists with ease. Cogran supports everything from full multi-step registrations to quick and simple event signups, giving organizations the flexibility to manage programs their way. Participants can create secure accounts, register from any device, make online payments, and easily manage their information through an intuitive experience designed to increase completion rates and reduce support requests. ## What is Cogran used for? [Camp Management](https://www.capterra.com/camp-management-software/)[Registration](https://www.capterra.com/registration-software/)[Class Registration](https://www.capterra.com/class-registration-software/) Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $899 Usage Based, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Cogran alternatives Highest Rated [5.0 (21)](https://www.capterra.com/p/10002662/Fun-Join/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (103)](https://www.capterra.com/p/117299/Bookeo/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.4 (36)](https://www.capterra.com/p/115868/ProClass/reviews/) Starting price $249.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Cogran Overview ### Which roles and teams benefit most from Cogran? Cogran is most used by program administrators, directors, and coordinators running youth sports, education, ministry, and recreation programs. Office managers, registrars, and club administrators rely on it for enrollment, scheduling, and family communication, while IT and systems managers support setup, data management, and smoother day-to-day operations. Answer based on 22 reviews Overview ### What company size and specific industries is Cogran built for? Cogran is designed for small to mid-sized organizations that run programs and need to reduce paperwork and manual work. It fits teams in education, nonprofits, community groups, recreation, and similar service-focused sectors that manage daily operations and program delivery. Features and Usability ### What are the key features of Cogran? Cogran offers registration and booking management, event scheduling, and class or program registration, plus attendance tracking and self check-in/check-out. It also includes online payments, billing and invoicing, CRM and contact management, custom forms and reports, access controls, and calendar sync for managing operations. Integrations ### Which third-party tools and platforms does Cogran integrate with? Cogran integrates with 2 third-party tools: Stripe for payment processing and SendGrid for email delivery. Stripe is the main payment platform mentioned in the catalog and reviewer data, while SendGrid adds messaging support for account and transaction emails. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Cogran offer? Cogran provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for users reviewing setup steps and product features. Answer based on 5 reviews Getting Started and Support ### What customer support options does Cogran offer, and how do users rate the experience? Cogran offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users consistently describe support as quick, thorough, and solution-focused, with staff responding promptly to calls and emails, helping during setup and migration, and addressing urgent issues even across time zones. Answer based on 11 reviews ## Features AI summary Based on 3,760 Registration reviews Capterra data shows that buyers of registration software rank the following features as their top priorities: - **Online Registration** (**67%** of reviewers rated this feature as critical) - **Registration Management** (**60%**) - **Payment Processing** (**55%**) Cogran supports all three features that reviewers identify as most important: **Online Registration**, **Registration Management**, and **Payment Processing**. Together, these capabilities help businesses accept sign-ups online, keep participant records organized, and collect payments in one place, allowing teams to manage registrations more efficiently and reduce manual administrative work. Online Registration 4.9 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Real-time registration over the web Registration Management 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Attendee Tracking 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important A list of registered participants Mobile Access 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Online Forms 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Create new forms and/or use ready-made online form templates Cogran 132 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Tracking: A list of registered participants - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Chat/Messaging: Communicate using direct chat or messages within the system - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Campgrounds: The software is designed for campgrounds - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - For Summer Camps: The software is designed for summer camps - Forms Management: Store, manage and track all forms in a centralized location - Group Registration: Register a group/batch of attendees - Historical Reporting: Information, data and reports that are being tracked over time - In-Game Analytics: Report on game usage and gaming statistics. - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - League/Team Management: League/Team Management - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical Management: Manage health, disease, care and case management functions from a central location - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Member Accounts: Accounts held by members of an organization - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Management: Centralizing administrative & communication processes of an organization's members - Membership Management: Database of members to track personal information of individuals and families - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Onsite Registration: In-person, onsite registration - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Space Management: Manage occupancy and space utilization in facilities and buildings - Status Tracking: Track the status over time for a request, process, asset, or transaction - Student Management: Database of students to track personal information of individuals and families - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visitor Registration: Make a list and register visitors - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.7 (15) Free Trial Cogran Pricing $899.00 Usage Based,Per Year Value for money 4.7 (15) 4.7 Based on 15 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (23) 4.9 Based on 23 reviews ## User reviews Overall rating 4.8 Based on 23 reviews Filter by rating 5(22) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent EW Em W. Administrative Coordinator Performing Arts ### "Broadway Bound's Involvement With Cogran" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2024 Very professional, straightforward, no issues whatsoever. Amazing communication and availability. Highly recommend this service to any looking to organize their program. Pros I was over the moon with their personalized customer service and genuine care for the communities they serve. \[sensitive content hidden\]in particular were rockstars and we couldn't have done this season without them! Cons Some of the set up was hard to get over, but the admins were amazingly helpful in getting over the first hard weeks before getting the hang of the system! Alternatives considered [CampWise](https://www.capterra.com/p/79178/CampWise/) Reasons for choosing Cogran Customer service and price. We felt very safe choosing Cogran over competitors. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MO Monique O. Assistant Director - National Youth Sports Program Government Relations ### "Review of \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 14, 2024 Pros The support that we receive from \[sensitive content hidden\]. Sometimes we get stick trying to navigate through the program and \[sensitive content hidden\] is so knowledgeable that she makes easy. Cons The applicants are unable to print an application containing the information that they have entered into the system. This is a drawback as some of our parents still like paper copies of things. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 4, 2026 Thanks so much for your review! Please note that customers can log into their accounts and print a copy of their profile at any time! SS Susan S. Driector, Marketing and Programs Non-Profit Organization Management ### "Cogran is the Perfect Software for Classes, Events and Camps" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2023 The business problems we were having was efficiency, accuracy and time management. I love that it is user friendly- automated registration, payment collection and camp/class management tools makes it worth it. Cogran is like having another person on staff who is a detailed and super-efficient. I have a lot on my plate to juggle, so learning a new software was something I was hesitant about. The software is intuitive and pretty easy to follow. Cogran set us up super-fast and the one-on-one training is golden. I know there is so much more the software can do . Our Cogran representative is great about showing us how to get more out of the software. Pros We are a slim staff and Cogran software is like having added people to manage camp and class registration from soup to nuts. Before Cogran, we used excel to manage our camps and class registrations. It was labor intensive and open to human error. Collecting payments from parents was another challenge. This is now automated with Cogran. I have been able to add more camps and classes. I was anxious about making the change, worried that I had to be an IT expert. I was blown away at how fast it was for Cogran to get us set up. I am grateful for the expertise of Cogran's team in taking the time to show me how to navigate the software. Cons I am a visual person and would like to see instruction videos ie., how to set up class, what is the diffence between camp and class and how to set up each. There are some steps I don't do often and a video would be helpful to review. Reasons for choosing Cogran Price, ease in explanation, features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 31, 2023 Thank you so much for the kind words! We will send you over some direct links to the instructional videos on our helpdesk site, too! HB Howard B. Staff Commodore Jr Advisor Sports ### "Cogran provided the comprehensive to our Jr Summer Sailing Academy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2023 We had tried 3 other software solutions and none compared to the Cogran complete solution Pros Cogran features an easy comprehensive registration, payment, reporting solution that helps all students, parents and our administration Cons We did not know of them sooner - If we did we would've changed sooner Reasons for choosing Cogran Cogran focus with their management concierge level of assistance. Both initially and that it continues year after year as our program evolves Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 10, 2023 Thank you so much for your kind words! It means a lot to us to have loyal customers share their positive experiences with Cogran. It's always a pleasure to work with you and your Jr Summer Sailing Academy! AN Anonymous User Assistant Education Director Non-Profit Organization Management ### "Cogran is one of the best camp/registration softwares out there! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2023 Pros The customer service has been absolutely top notch. The onboarding process was great, the team did a lot to get us up and running and went above and beyond. Every time we’ve had a question or suggestion the team listened and did their best to implement any changes as they were possible. Customer service is very knowledgeable and has always been very quick to respond to any questions or issues. We’ve found the system to be very customizable.The system itself has been fairly easy to learn, both from the admin side as well as the customer side.It has been easy for customers to register and I love that it’s easy to register multiple people and is a fairly short process for the customer.We have primarily used the system for our camps. I love that it’s easy to sign up for a membership and we can easily offer discounts for memberships, scholarships, and a variety of other options.There are excellent rosters and attendance sheet options. There’s a function that allows us to print the weeks’ worth of rosters/attendance for multiple camps in just a few minutes and this is such a huge time saver! There’s also a huge variety of reports and charts that help us track different sets of data.We’ve also used the site for ticket sales and rentals and both went very smoothly and were easy to navigate. I could see us using the site to help with other programs we offer. Cons None that I can think of! I've truly loved all aspects of this software and it's been such a huge improvment and time saver. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2023 Thank you so much for your kind words! It means so much to us at Cogran! AD Angela D. Office Manager/Clerk Recreational Facilities and Services ### "Cogran Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2022 Since we implemented Cogran our online reservation’s have increased. The process is easy for our customers and they are able to see all facility information along with pricing before they begin the reservation process. If we do run into a snag the Cogran team is quick to respond and help. Pros Setting up and implementing the Cogran system was a smooth process. Facility reservations are easy to keep track of and have measures in place to stop double bookings. We needed some specific items added to our system and Cogran listened and were able to implement what we needed. Customer service is wonderful. Cons We are implementing a new ticket program for registrations. It is taking us a little longer to post events and track registrations but Cogran is very good about listening to concerns and very willing to make changes so the system runs smoothly. Reasons for choosing Cogran Had everything we were looking for, Ease of product, great pricing and a great modern look from the website we had. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TT Taylor T. clerk Consumer Services ### "\[SENSITIVE CONTENT\] with cogran" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2022 Pros This process is like a one-stop shop for or community Cons it may take some time learning the software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM Beth M. Program & Facilities Assistant Health, Wellness and Fitness ### "Wonderful customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 16, 2022 It been a great learning experience. Customer service, for me has been a huge help. Always willing to try most suggestions for improvement. Pros The adaptability to our organization, which took many months preparing data migration, program set up, membership and facility set up to implementation. We're still making adjustments and improvements to better serve our customers and staff. Cons Training in how to use the software was difficult for me. For someone who learns faster with a "hands-on" training, trying to do it remotely from videos was hard to follow. Some of the demonstrations moved along too fast to understand. Switched from [eTrak](https://www.capterra.com/p/140080/eTrak/) Software staff changes, the product wasn't working for us, and they couldn't make adjustments to their software in a timely fashion. Became unhappy with their customer service. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Josh S. IT Administrator Non-Profit Organization Management ### "Great product - going 5 years strong!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2020 If you're in a community center, you can't find a better partner who understands what your needs. Pros There are three important factors to us for a registration system; family-centric, support, & cost. Cogran has exceeded in all those areas. The system has great functionality for families, one family = one account & one login. This made switching to Cogran really easy for us and our clients. Cogran, \[SENSITIVE CONTENT HIDDEN\], are some of the best in this business. Anytime over the past five years if I have had questions or suggestions they have been there to help, just an email or text away. Finally, they worked with us to implement pricing that worked for our market environment. Cons Nothing. Every system has quirks and a learning curve. Anytime I have found something I didn't like the team at Cogran has worked with me to find a solution. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Alternatives considered [EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 28, 2020 Thanks for your comments. For the past five years it has been a pleasure to work with Gillam Grant Community Center! NM Nancy M. Executive Director Non-Profit Organization Management ### "Good Sales Pitch, Terrible User Interface" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 30, 2020 The sales side (one person) was great. She really sold us. She was also very available in training us on the system. But the system is cumbersome and not intuitive at all. After spending two weeks setting up our class registration, the link we put in our email blast was a dead end. They quickly suggested another link, also a dead end. We did not email through Cogran -- we couldn't figure out how to import our data. We planned to do that on another day. But after the failed class registration launch, we switched back to Eventbrite (registration was set up in hours not weeks) -- not an all-in-one solution, but at least our students can register for classes. We called them immediately and told them that the product did not work for us, and requested a refund. It has been a month and they have not returned calls, emails....or our money. Pros Nothing about the product worked for us. The one-person sales team was responsive, until we asked for our money back. Cons Failed link, customers couldn't reach our site: It took us two weeks to set up our class registration for fall classes. When it was ready to launch, the link that we put into our email blast did not work. Cogran quickly responded and suggested a different web address. This one also did not work. Cumbersome back end interface: It took way too much time to set up class registration. It was very cumbersome. Lots of back and forth within the site. We were able to set up our classes in a few hours on another event platform. We spent two weeks setting up classes in Cogran, which our customers weren't even able to reach. No easy dashboard or calendar: We weren't able to see all of our classes in one easy place. If that feature is available, it is very well hidden. The "snapshot" page they directed us to was not an easy overview of classes. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We wanted a more comprehensive system that created a database for us. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reasons for choosing Cogran Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2020 Bummer! This customer unfortunately sent out an incorrect link via Mailchimp when she was ready to launch. What a shame, but unfortunately outside of our ability to manage! We checked the email she sent, and let her know that the link was not for her Cogran site. Multiple team members instantly contacted her to help. It's true that customizing Cogran for camps, classes, drop-ins, and single-click volunteer assignment is more complex than Eventbrite. Her Cogran was set up to her specific requirements, which took only two weeks. We absolutely wish her the best, and if she hadn't sent out the incorrect link on her launch day, we are sure she'd be as happy as our other clients with how Cogran runs registration, day of class, and back office functions! Finally, Nancy specifically requested a refund by check, and our records show this refund was completed promptly! Getting a new system started can be a heavy lift, so we are here to help--and to refund even when it wasn't a Cogran issue. [View all Reviews](https://www.capterra.com/p/132389/Cogran/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.