Who Uses This Software?

Bill.com works with a wide range of companies from small to large across all industries also provides console for Accounting firms to manage clients efficiently, online, anywhere, on any device.


Average Ratings

84 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Bill.com
  • www.bill.com
  • Founded 2006
  • United States

About Bill.com

Bill.com is an automated billing & invoicing platform that helps you get paid up to 3x faster and cuts the time you spend on bill pay & approvals by 50%. Make ACH bill payments to vendors and contractors, and add approvers if needed. Send electronic invoices and automatic payment reminders to all of your customers. Syncs seamlessly with QuickBooks, Xero, Sage Intacct, NetSuite, and other top accounting software to end double data entry, speed up account reconciliation, and reduce manual errors.


Bill.com Features

  • Contingency Billing
  • Customer Portal
  • Customizable Invoices
  • Hourly Billing
  • Invoice History
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Recurring/Subscription Billing
  • Service Ticket Billing

Bill.com Reviews Recently Reviewed!

I love Bill.com. It has been vary useful in paying bills and integrating with other software

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integration with Quickbooks online and Xero. Pay bills either by check or ACH without having to write a bunch of checks.

Cons: When integrated with Xero it doesn't always sync right so you have to keep an eye and make sure everything syncs correctly.

Overall: Pay my bills and have them direct deposit. Not having to write checks but can still pay bills using checks.

If time is money this saves me money!

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how bill.com links up with my quick books and makes organizing cash flow so easy. My tax person is a big fan too.

Cons: Getting my vendors to want to sign up so they can pay us from bill.com is annoying but when they are dialed in it makes everyone life a little easier.

One of my favorite software to use

Nov 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Customer support is great! They are quick and polite and are able to address my issue and questions. I especially like the follow up emails - they allow me to track the progress of the case submitted and I can continue talking with the same representative on the phone/chat

Cons: I think the automatic bill processing takes a bit longer than necessary. It would also be helpful if the automatic process could identify credit memos.

Overall: Great software - easily sync with quickbooks and easy to connect to other vendors.

Every business should use this

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about bill.com is the designated, repeatable workflow that is inherent in the service. The second best thing is elimination of paper processes. These two items save so much time and headache. My clients love it!

Overall: It just works and I recommend to any business that pays more than 10-15 bills each month.

Intentional Slow Pay by Bill.com

Nov 01, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: As an app it is fine but the intentional delay of funds to tje reciever is unacceptable.

Cons: This service floats ACH payments for seven days that can be processed in 24 hours in order to inflate thier cash flow. The Automated Clearing House system provides for 24 hour turn around on payments and Bill.com is delaying them by seven (7) days so they can use the inbound cash to inflate their balance sheet through delaying the remitance to the recieving party by seven days. This service is a scam.

one of the best

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that this product can automate accounts payable is what I really like. I like the clear interface and the multiple approval levels.

Cons: I cant stand the fact that the reports are not customizable but overall it is a very good product, one that I can't deny.

It does the job

Aug 09, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I have been using this program for a year now and it's does the job. It can be complicated at times.

Cons: It's not so sure friendly...not my favourite. I can be complicated at times. I guess with the right training it can be easying. I learnt it on my own.

No API Access

Aug 03, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Connects to Quickbook Provides a way to store vendor data and records, Approvals are easy to use the ability to use Multiple Companies.

Cons: They charge extra money if you want to use the API. 2017 most companies that offer a SAAS product also provide API access. Not these guys, if you want to connect to the API they charge $2400 a year plus $1500 to set it up plus your normal monthly fee.

Streamlines AP to a paperless process

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Paperless - don't have to print or mail payments or file invoices
Can quickly access PDF's of any invoice and all the accounting details

Cons: Syncing to QuickBooks Online has been a little tricky. There's definitely a learning curve to understand the limitations of the sync function and learn how to work around it.

Overall: Time savings
Accountability - able to designate approvers for invoices

Love this product!

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's been great having a product that is so easy to use. Employees have been extremely satisfied with how easy and fast the process of sending invoices out is.

Cons: Went totally out of sync with our Accounts Receivables and messed up our invoice numbers pretty badly.

Easy to use for paying bills.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the platform is in the cloud and accessible from any computer or mobile device. It makes it easier to pay bills in a quick and efficient manner. Gone are the days of having to be in the office to review invoices and sign printed checks. I can review each invoice in a slideshow, approve or deny and even add comments. It is very user friendly and the access anywhere is the biggest perk.

Cons: I don't like the large amount of emails notifications that they send. I did change the settings to manage the notifications but it still seems like there is a lot.

Overall: Pay bills from anywhere!

Church with remote bookkeeper

Apr 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love the convenience of the mobile app

Cons: Wish you could include a txt not along with an image you take in the mobile app

Overall: Our church uses this service to submit receipts/invoices/reimbursements basically all accounts payable to our virtual bookkeeper

Bill.com Review

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: very easy to use, works great for our company, easy to track payments...the only thing is it does take a little while to sync

#1 Piece of Software for Accounting

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Bill.com is a dream come true for companies that have a lot of receivables to manage. From their straight-forward interface to the fact that they do an incredibly good job of keeping receivables organized, this is software that I can not live without. The best feature is the fact that they will mail paper invoices if necessary. This is only seconded by AMAZING support and a phenomenal API. We manage thousands of payers and invoices a month and Bill.com reconciles it all for less than $ It seems unfair. These folks rock!

Excellent Product

Jan 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Bill.com is excellent for managing accounts payable and receivable. Clean layout and simple to use. Can sync with QuickBooks online to make life easier.

Bill.com is worth it.

Jan 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I love the ease of use and customer support for Bill.com. Customer support is fast, knowledgeable and accessible. Fees are not terrible for what you get. I would like to see them improve on the time it takes for some payments to process. The time between when you schedule a payment to when a vendor actually receives is excessive at times and expediting as a workaround is too expensive.

Easy tool for approving accounts payable

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: As a business employee, our AP team sends us requests to approve bills that should or shouldn't be paid out externally. Having the ability to see what the invoice is for, how much we owe, and quickly approve saves hours in back and forth emails/Slack messages.

Review of bill.com

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Bill.com works well for us. Easy to use. Would like to see a way to prevent logos from emails from showing up in the inbox as separate attachments.

Bill.com Review

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great product, terrific price. I would highly recommend the product to anyone looking for this type of software.

AP management

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Bill.com is great for AP management and documentation tracking when multiple people are involved and works great with QB. There are a lot of unnecessary steps if the same person is creating and paying. It would be great if they offer an ACH payment option that could be accountholder initiation and not set up solely by the vendor or another party.

Bill.com Makes the AP Function Fun!

Dec 09, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Makes process more efficient

Cons: Sync errors sometimes get irritated

Overall: Bill.com is a huge time saver and makes the AP process more efficient. It allows you to send checks to vendors without ever having to print out and mail a paper check ever again. You can also use it as an electronic filing cabinet to keep records of all the bills you have paid. I also love the audit trail to track who enter, approved and paid. You can use the money you use to spend on paper checks and stamps to offset some of the cost of bill.com.

A little clunky but it works and it's easy to pick up

Dec 06, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It's easy to pick up and use.

Cons: It seems to require more touches than should be necessary.

Overall: We use Bill.com to pay our bills. Our accountants create the bills from the invoices and receipts we submit, then I go in to approve and actively pay them. It is really easy to send items to the system (you just email to bill.com and they appear in your dashboard) and easy to click on approve and pay. It's less simple to figure out what you're looking at in those submitted documents and when you're approving. It seems like there are more clicks and touches than should be necessary. It's also very confusing at first from the vendor end when you're setting up your direct pay account. So, it's a little clunky but we've gotten used to it.

Good tool for working cross-departmentally

Nov 27, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Comments: I use this product to track the invoices and payment of over 55 vendors monthly. Overall, I have had a good experience. I receive notifications immediately when something is pending approval. Then, am able to easily log into the software directly from my email, and see what is waiting for my approval. The one thing I am not able to do is see what I have approved or rejected in the past.

Bill.com makes the ease of Accounts Payable online

Nov 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All bills for the year in one place. I use the app a lot.
I am able to approve bills for my business from anywhere.

Cons: Being able to put some bills to not be viewed until they are needed to be paid versus popping up each month on the top of the bills.

Overall: I have several vendors that use Bill.com as well as I have used online bill paying service for the past 10 years. I enjoy being able to travel, be on the road and have access to my bills. Bill payment process is very easy and customer support very easy

Recommendations to other buyers: icloud bill paying is easy, safe and makes life's tedious tasks more simplified.

Great product - but pricey

Nov 17, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use - capturing all documents in one place for one client with a dedicated fax number and email address.

Cons: Price

Overall: Great customer service, onboarding new clients is much improved from when I first started using them years ago. Only issue - per client price is high considering we are also paying for usage. As a firm it would be great to have better pricing.

Recommendations to other buyers: Better accountant console pricing

Bridging the Gap Between QB and SAAS

Nov 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Great program, really provides a nice user interface for QB bill payments and internal control features. Highly recommend!

Bill.com fan!

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our firm was an early adopter of Bill.com and have been very pleased with our overall experience with this application throughout our value chain (internal users, vendors, customers, and most importantly our clients). I am giving 4 out of 5 stars on customer support because the New Release webinars could use some refining with more articulate discussion leaders.

Great App for Accountants

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use

Cons: Interface could be more helpful

Overall: This is a great app. This what Quickbooks should have done a long time ago. Great App. Keep up the gird work.

Bill.com fir remote accounting

Nov 15, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to work remotely

Cons: Need a way to discount early pay bills

Overall: Made remote bill pay for my clients a reality. Allowed me to relocate my business and take my clients with me

Efficient Time-Saver

Mar 16, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I use Bill.com to pay our vendors and it saves me from mailing individual checks and payments. I enter our bills into Quickbooks online and the sync feature pulls the info from QBO into Bill.com, where I can issue payment

Pros: Easily integrates with Quickbooks

Cons: Can be expensive - you are charged a monthly fee as well as a per-bill fee

Awesome App

Oct 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using bill.com since 2011. The workflow for approvals is great. We use it for bill approval and payment. Many of our vendors are on electronic payment since we have been using bill.com Our managers are usually travelling so the app is an excellent way to keep up with bill approvals. This is probably one of the best apps for business - much more cost effective than writing checks. And, there's no more paper to move around for approvals. Take it for a trial run and see how easy it is.

Pros: -Easy workflow that you can customize -syncs with accounting software -app is friendly, easy to use -support - although rarely used - is excellent -allows you to approve and/or pay bills from about anywhere

Cons: Not really any. It has been approved right along and I have no complaints.

Awesome App, a must for businesses

Oct 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Awesome App, a must for businesses that pay bills and want a seamless approval process. I have used Bill.com for over 3 years in many different companies. We mandate it for any client that wants us manage their bill pay function. It allows us to set up approval processes as well as paperless (on our part at least!) bill payment. As a business owner, this gives a lot of piece of mind that fraud is not going to take place in the form of check forging or bogus invoices.

Pros: Approval Process, Bill payment, Inbox as central place to have documents sent to, new sync ability with Hub Doc.

Cons: Nothing! I love this product and anything you have an issue with, the chat feature for customer service is always available!

Awesome System

Sep 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Bill.com is awesome system to use for payables. They have some sync issues with Intacct but nothing that you cant change your workflow to accommodate. Overall it has save us time, money and allowed for our staff to be effective in other areas in the office.

Must have app!

Aug 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used Bill.com online since Aug 2013 and love the time and money it saves me every day! I downloaded this app on my iPhone 6+ and absolutely LOVE it! The time savings will only increase with using the app vs going to the web. I use many apps and this one is very user friendly and took no time at all to begin using!

Pros: Great user interface - love the grid to quickly see what is due today, next 7 days and all bills due. Easy to switch between multiple companies and select which bank account to pay from. The option to view the bill is incredibly easy to open and expand. Of course the 6+ offers a very large screen!

Cons: Not one! I have only paid a few bills so far - so perhaps I'll have my wish list on new features as I use it more.

So Easy To Use

Aug 14, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using this App for a couple of weeks now and I think it is great. So easy to use and works fast.

Pros: Having access to my account at a touch of a finger.

Cons: Do not have any "Cons" at the present time.

Love it

Aug 12, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We use Bill.com with all of our clients. It make the accounts payable process run smoothly.

Pros: The bill approval and payment process is easy!

Cons: It is a little pricey.

Completes the circle of Efficiency & Convenience

Aug 03, 2015
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Good APP. Makes the Bill payment process that much more convenient. How easy is it to pay bill, electronically, from your Smart Phone!??

Pros: Ease of use, convenience

Bill.com gets the job done right

Jul 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Bill.com is a great app that allows you to easily track your accounts payable and accounts receivable. It is the best way to make sure that you never fall behind on your bills and always know who has paid you and who owes you money. I recommend this product to all of my bookkeeping clients.

Pros: Easy to track accounts payable. Just enter your bills and pay them. Easy to track accounts receivable Great user interface great customer support affordable integrates with Quickbooks

Cons: there are no cons that I can find at this time.

Great Small Business App

Jul 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been referring this app to the masses I love it so much.

Pros: Easy to use, the support is fantastic and readily available. Plenty of learning opportunities online.

Cons: I have not discovered any cons that I can list here.

Clean connection, simplifies AP and AR processing

Jun 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Bill.com syncs with QuickBooks Online in a very easy, simplified manner. The automatic sync eases the process of making sure everything is balanced, and where it is supposed to be. The smooth interface with paying bills, and collecting from customers through ACH processing as the first line of payment or collection is awesome. It speeds up the time to collect from our customers, as well as improves the relationship with paying vendors on time and in an affordable manner.

Pros: The sync by far is the best pro when it comes to this platform, almost seamless.

Cons: It would be nice to have a notification of frequency of syncing, and errors that have come up.

A must for your company!

Jun 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I often talk to companies about bill.com because of the simplicity of the system. Bill.com allows us to keep a paperless system and the integration with Intacct works wonderfully. This feature has recently been updated.

Pros: System is easy to use and the department is able to see all invoices and info right in the system as it is paperless.

Cons: No cons that I can think of. So far the system is wonderful and they seem to be working on improving it more and more. We used to find that they sync errors were a problem but with some additional knowledge we are able to resolve them quite easily.

Vendor Response

by Bill.com on July 21, 2015

Thanks for the great review. If there's any problems with the Sync, please contact support. We've recently upgraded to Intacct Sync 2.0 and are always trying to improve it. For example, this month, we've added the ability to mark offline payments not to sync with Intacct. Intacct Sync 2.0 will handle all three dimensions on invoices - locations, classes, projects/jobs on invoices.

Bill.com is a tool MUST have tool for Accountants

Jun 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have used bill.com for over 7 years. In that time I have watched the progress of of the accounting software grow. Bill.com offers a quality tool that has all the workflows in place. Multiple software applications mimic this software. They can be utilized. But only Bill.com puts together the complete package. The start of receiving the bills, to the approval process, to the payment process. It saves time keeping all of the information into one location. Bill.com offers a receivable process as well. The system allows for security on payments, recurring invoices, and a customer portal. All of this in one solution is a winning combination.

Pros: The Pros are: -electronic bill payment -electronic approval system -unlimited document storage -recurring AR invoices -electronic AR payments -Customer (AR) portal -Security encryption -Great customer service

Cons: -Work flow on the AR is a bit choppy -Customers must have an account to open invoices

Excellent AP software

May 29, 2015
3/5
Overall

Comments: We started using bill.com later this year. It provides paperless media of, and anywhere access to vendor inovices. Also perfect for a bill/bill payment process for employers involved in themedia who are in different location

Increases efficiency, enables multi-location bill payment authorization, and paperless storage

May 22, 2015
5/5
Overall

Comments: We started using bill.com earlier this year. It provides paperless storage of, and anywhere access to vendor bills/payments. Also perfect for a bill/bill payment authorization process for employees involved in the process who are in different locations.

Pros: Anywhere access to authorizing bills and payments Ability to store documents digitally Integration with QuickBooks Desktop

Bill.Com streamlines accounts payable

May 15, 2015
5/5
Overall

Comments: We have found that Bill.com accounts payable function and electronic payment fuction has saved us both money and time in processing our payables. Will be looking to increase our usage during the coming 6 months and possibly add accounts receivable to this platform as well.

Pros: Simple, easy to use and integrate with QuickBooks.

Cons: None found so far, have not had any integration issues mentioned by one other reviewer.

Recommended if you have lots of payables and receivable to process

May 15, 2015
4/5
Overall

Comments: Bill.com is one of the best payment applications I've used. It is easy to set up and saves so much time. I don't know why every medium sized business doesn't use this app. I recommend it to most of my small business clients who have joined the 21st Century and want to automate their payables and receivables online. From an accounting and fraud issue, I like how you can route bills for approval, store and share documents, send invoices via email or snail mail, pay, and charge customers via ACH or credit card for a smaller fee that doing it yourself. From a time management, I like how my clients can approve and pay bills online Pay directly to a vendor's bank account, or have Bill.com print and mail a check for you. And of course, it automatically syncs with QuickBooks.

Pros: Reduces time to create and pay payables and receivables

Cons: A bit cumbersome to set up.

I've used Bill.com for years

May 15, 2015
5/5
Overall

Comments: Easy way to pay vendors either with paper check or electronically that synchronizes with QuickBooks.

Pros: EFT, not having to write a check.

Cons: Doesn't integrate with Intuit merchant services for the receivable side. Doesn't allow the use of Purchase Orders, the work around is cumbersome.

Bill.com works wonders for small businesses

May 14, 2015
5/5
Overall

Comments: We love using bill.com to support our clients from any location. It helps us provide low-cost, value-added services to clients.

You have a bank account, you need BillDotCom

May 01, 2015
5/5
Overall

Comments: It's the program everyone with a bank account needs. If you are starting in business, only AFTER BillDotCcom should one add accounting, for example. Using BillDotCcom will take care of 80% of the accounting work so you won't need a bookkeeper, you can have your CPA close out the month for you and when you get to the end of the year your BOOKE to TAXES will be done. Plus working with the CPA you'll get advice and Engagement you need at the beginning. In the meantime you will know where you money is at all time with a few minutes a day. No more paperwork either. You will have all your records attached to your cancelled checks so if anyone questions your payment you can answer anytime from anywhere. Just go the the payment and everything affiliated with that payment like a bill, emil, whatever is there for you to print, email etc. Awesome.

Great System

May 01, 2015
5/5
Overall

Comments: I have been using Bill,com since I started with my current company. They have improved significantly over the past three years in customer service and overall website experience. You can now epay your vendors or still send them a check. They work with our accounting software and can handle multiple users.

Pros: Integration with Quickbooks Console Accounts Available Multiple Users

Cons: The way voided checks are handled

SAVE TIME AND MONEY PLUS MAKE YOUR LIFE EASIER WITH BILL.COM

Apr 03, 2015
5/5
Overall

Comments: I am the bookkeeper for a small manufacturing business. The owner of our company is also Vice President of another company. Since he is the Controller of our company and does not physically work in our office, bill.com allows him to pay all of our approved invoices quickly and easily from anywhere he may be. Since most of our vendors have signed up to receive payments from us electronically (vendors can sign up for this service FOR FREE) we save money and time over sending paper checks.

Pros: Vendors get paid faster with electronic payments No hassle of printing paper checks or waiting for the checks to be signed User friendly FABULOUS customer support Integrates with QuickBooks

Cons: I wish all of our vendors would sign up to receive electronic payments. Any suggestions to help me convince them would be helpful.

Vendor Response

by Bill.com on April 05, 2015

thanks for the kind words. Appreciate you taking the time to write a review.

Bill.com Review

Jan 28, 2015
1/5
Overall

Comments: I have been using bill.com for about 2 years. The problems are many and too much to list here. Today I contact bill.com for the 1st time (nearly impossible as they do everything they can to hind a phone number) I requested that our accounting software consulting company be removed from our bill.com account and I am told that only the terminated firm can "release" our bill.com account and it is 100% up to them. Keep that in mind if you choose to try this service. If you end your relationship with your software provider they are still in control of your accounts payable tool???? Totally unacceptable to our company and think long and hard before you make the same mistake we did and using bill.com for your AP needs.

Pros: NONE

Cons: - Integration does not work 100% with Quick Books - Customer service is almost impossible to reach - Customer service is terrible once you reach them - System does not work as designed. - Downtime is unacceptable - Payments do not reach vendors

Vendor Response

by Bill.com on February 27, 2015

Hi, just wanted to confirm that you were able to get your problem resolved? Our customer service team should have called you to clear up this misunderstanding. I believe that the problem was that you were trying to unlink from the Bill.com console that your accounting firm was using. The accounting firm needs to process the unlinking, but we can assist with this and contact the accounting firm for you. Let me know if you have problems right now.

Core Performance uses Bill.com to extreme advantage!!!

Jan 27, 2015
5/5
Overall

Comments: Our firm uses Bill.com for all Customer facing and Vendor facing transactions, We use Bill.com to do quoting, invoicing, A/R Management, Customer Statements; and on the vendor side, it has reduced the time our Bookkeeper has to spend processing A/P from 8 hours a week to 2 to 3 hours a week. Huge time savings. And our vendors and Customer love it !!!

awesome product

Jan 20, 2015
5/5
Overall

Comments: great product, creates efficiency and workload for all

Pros: automated to an extent

Cons: unable to post notes or arrange inbox in the way i want

Bill.com is great for those working on being Green!

Dec 20, 2014
5/5
Overall

Comments: Awesome for helping to create a paperless environment!

The best all-around product

Dec 15, 2014
5/5
Overall

Comments: A fantastic product! It works as an electronic file cabinet so you can associate receipts with transactions for IRS reporting. The QuickBooks integration is great. Being able to pay bills online and receive online payments directly into your account makes everything so much easier. No more having to keep track of when something is due because it's all in one place.

Bill.com is Great!

Dec 09, 2014
5/5
Overall

Comments: This app syncs with Quickbooks Online seamlessly and gives paperless workflow the internal control it needs. Great app!

Pros: Paperless workflow with internal control, ease of use, multiple users

Cons: One way sync on bill payments and pricey with multiple users, worth the cost.

Easy as a click

Nov 21, 2014
5/5
Overall

Comments: Fill in your invoice, save, click Pay, and its done. So easy.

Bill.com is efficient and effective!

Nov 11, 2014
5/5
Overall

Comments: Bill.com can helped make your accounting methods more efficient and effective by harboring accounts payable in an organized manor and that can be accessed from anywhere!

Pros: Inexpensive for what you get

Cons: Dashboards can get a little cluttered.

One of the best programs out there!

Nov 04, 2014
5/5
Overall

Comments: I have been using Bill.com and can honestly say it is great! I am now able to create bills and pay my vendors through the program. They have enjoyed it and I know I have as well. I would recommend Bill.Com to anyone looking for an easy and efficient way to to handle billing!

Simplifies monthly process

Nov 04, 2014
5/5
Overall

Comments: Bill.com is the best thing that we have come across. It makes bill pay for our clients very easy. They love the ability to see all their bills on one screen and the ability to pick and choose which ones to approve. There are not quirks to it but their customer service is outstanding. They always have the answers. We are very happy with using Bill.com

Pros: Web based, reports are easy for clients to read

Cons: Connection to vendors sometimes fails

Product creates organizational efficiency

Oct 17, 2014
5/5
Overall

Comments: Bill.com has helped to make our accounting procedures much more efficient!

Pros: Easy to use, organized site, innovative.

Are you still writing paper checks? You need Bill.com

Oct 16, 2014
5/5
Overall

Comments: A company I work for has been issuing paper checks since I began working for them. I use Bill.com in a couple of side ventures and they made it easy to securely go paperless and pay vendors electronically. Recently, we were notified by our bank that fraudulent paper checks had been issued on our account. Fortunately, the fakes were stopped before they cleared, but in viewing them - I realized it was time to push the owner to make the switch to Bill.com. Why? Because in this digital age, all it took was a snapshot the routing, account and signature and a cash-able check was created on blank check stock and the signature digitally applied.

Pros: - Secure - Great user controls -i.e. separation of duties for data entry, approval and release for payment roles - Paperless - invoices can be scanned to a custom Bill.com email address. - Integrates with QuickBooks, Xero, InnAcct

Cons: If you use their invoicing feature, the UI for applying manual payments is a little clunky, but they are working on it. Definitely usable but not as nimble as QuickBooks Online for applying payments.

favorite cloud solution

Oct 01, 2014
5/5
Overall

Comments: This is one on my favorite cloud solutions; it had made my job so much better and saves time that I¿m free to work on other projects. Also they are continuously updating their product and they listen to the costumes¿ concerns and needs.

Collaborative paperless platform--save time and avoid those manual headaches

Sep 30, 2014
5/5
Overall

Comments: Bill.com is an ideal paperless platform for bill payment and cash management monitoring for many small businesses. Our firm's client users have seen the benefits of saying goodbye to their former process of paper shuffling, searching for invoice approvals, lost or duplicate-paid invoices, and the tedious task of processing, check signing, stuffing and mailing paper bills and checks. This system empowers the users with collaboration, accessibility, ease of use and efficiency. Our firm's been using it for over 3 years.

Pros: Collaborative platform for users--from the clerk to the owner. Administrator can custom-tailor users' access rights. Approval chains available if needed. Auto sync with accounting system (we use both hosted and online). User-friendly interface.

Cons: Sync with accounting program usually seamless and trouble-free---but when it does rarely happen, the diagnostic messages are sometimes vague on how to correct it. Wish voiding checks was not so tedious.

No brainer

Sep 04, 2014
5/5
Overall

Comments: Bill.com really does save a lot of time in the payables process. The online storage, the easy way to pay bills (& confirmation of paid bill), the seamless sync with accounting software - that's a 3 for 1 deal! I really like that we can offer it as a value added to our client base - our clients can now feel comfortable knowing they are using latest & greatest accounting technology in a very collaborative way. This is a win-win for both our client and us. This is a must do business model.

Pros: Ease of use, great way to collaborate, strengthens client/CPA relationship, love the portal and the portability of it.

Cons: Haven't gotten to try the receivables or Tallie side of it yet, reporting function can be a bit more robust, would like to see an audit tail report

Bill.com Enables Visibility into Cash Flow and Payables Processes Online or by App

Aug 29, 2014
5/5
Overall

Comments: Bill.com is well-suited to firms of all sizes who are looking for single-portal solutions to invoice approval and processing, with embedded integration to accounting systems. The system enables visibility into vendor activity and liabilities, enables more rapid audit support and provides "review anywhere" work capability. Because vendors are instructed to send invoices to a central repository and built-in workflow routes approvals as designated, efficiency can be significantly improved and fraud prevention processes are supported.

Pros: Seamless integration with major accounting systems Built-in Workflow for effective Expense and Vendor approval processes ePayment to vendors with notification of payment to avoid calls and e-mails to follow up Integration with 1099 Processing

Cons: Report customization options could be expanded Sync error messages could be more detailed to help in self-resolution

Great Asset

Jul 30, 2014
5/5
Overall

Comments: Bill.com has been a great asset to our business and streamlines invoices and payments

Pros: Organization- ability to store documents, less paper everywhere

Cons: would like to be able to have inventory as part of it, but for now can utilize other programs

Efficiency for the win!

Jul 11, 2014
4/5
Overall

Comments: Our company manages the accounting for more than 20 entities on the Bill.com platform and it has helped us achieve a great reputation and a successful business model. There are three areas of particular success: Efficiency - We reduced our payable cycle from 3 days to 2 days. Particularly, we cut out the need to print checks, sign checks, stuff envelopes, and mail checks. At over 300 checks on average semi-monthly, the time savings is easily worth the marginal cost. Internal Controls - The Bill.com system has built in controls which we customized to meet each entity's needs. In some case's the entity's manager wants final approval on all invoices; in other cases the manager doesn't want to know about payables except on a monthly financial report. We're able to setup online approvals appropriately. The audit trail function is also helpful in identifying every user who touched the invoice from upload to payment. Paperless - It took me a while to wrap my head around truly paperless accounting, but it's true - we no longer have a file cabinet! Our files are now all store in the cloud on Bill.com. If the auditor needs to see the invoice, approval, and payment confirmation, we can provide it all electronically. At the end of the year, we can export all of the supporting documentation to a CD and deliver to our client for their permanent records. This means instead of sending 5 bankers boxed of invoices and other supporting documents, we now deliver 1 cd.

Pros: Efficient Good internal controls Paperless

Cons: I haven't taken full advantage of the A/R or cash reporting modules.

A Must Have for any Small Business

Dec 22, 2013
5/5
Overall

Comments: Bill.com makes working remotely a lot easier. I help small business with their accounting functions and this program eliminates a lot of time. I no longer have to run around collecting mail, getting bills approved and getting checks signed. Bill.com is more secure then mailing checks through the mail or using your own online bank system by eliminating your account number from the checks. You can also request a cd of all the bill scans and checks created for a small fee. Finally the IPad app allows you to log onto your account from anywhere. I recommend Bill.com for anyone still writing or printing checks.

Pros: Easy to use, Time saver, Inexpensive

Over the top 5 Stars

Dec 10, 2013
5/5
Overall

Comments: In the last year I've moved Millions of dollars with Bill.com. Everyone gets paid on time. Setup was simple. My accounting and field teams use it as a tool to enhance communication while holding vendors accountable. Great Job Bill.com

Pros: Easy and Affordable.

Excellent App

May 16, 2013
5/5
Overall

Comments: Our finance team spend a lot of time and money managing payables but we do not have access to more sophisticated A/P automation systems that are available to larger enterprises. Bill.com is delivering the benefits of payables automation in an extremely affordable package. And because it is a SaaS application, it requires no IT support

Pros: affordable saas model

App is good, service is terrible

Apr 13, 2013
1/5
Overall

Comments: We have used bill.com for our business for 2 years. Not as streamlined as it could be, it is nonetheless functional, except for some syncing gaps (still). But overall, it did the job. However, we had numerous problems with bill.com's setting up e-pay for vendors (they complained) and the WORST offense was that, recently we closed the business, it took FIVE tries, including emails and 2 LIVE CHATS to get them to cancel our account...AND they kept charging us. Always told "it'll be done" and never was. They have serious service problems and this makes me wonder if they need cash, are in trouble, etc. We dont' have time to fight over something that should be a simple click, and then have to go back and fight for OUR money. Because of this, I have to say they cannot be relied on, trusted and cannot be recommended.

Sophisticated but simple

Nov 30, 2011
4/5
Overall

Comments: Business bookkeeping is unfortunately a lot of paper shuffling. Since we have started working will Bill.com our cash-management and the workflow of documents works more efficient. The management of electronic documents now is faster and my team has a better control over the cash flow of the company. A special feature that this software provides is the payment calendar where Bill.com displays upcoming payments on its home page dashboard.

Pros: Clean interface and a real time saver

Cons: Need for more possible users.

Nov 04, 2017
5/5
Overall

Jul 31, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Feb 15, 2017
3/5
Overall

Jan 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Nov 03, 2016
5/5
Overall

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Mar 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Feb 06, 2016
3/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support
3 / 5
Value for Money

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Jul 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money