Who Uses This Software?

Bill.com works with a wide range of companies from small to large across all industries also provides console for Accounting firms to manage clients efficiently, online, anywhere, on any device.


Average Ratings

176 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Bill.com
  • www.bill.com
  • Founded 2006
  • United States

About Bill.com

Bill.com syncs seamlessly with QuickBooks, Xero, Sage Intacct, NetSuite, and other top accounting software to pay vendors, end double data entry, speed up account reconciliation, and reduce manual errors. It allows businesses to send digital invoices to their customers and clients. With online invoice tracking and automatic payment reminders, you'll get paid up to 3x faster. Bill.com handles payments, too. Send ACH payments to vendors and 1099 contractors, and add approvers if needed.


Bill.com Features

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

Bill.com Reviews Recently Reviewed!


Bill.com to go paperless

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love: -custom permissions -ease of routing items for approvals -audit trail -direct messaging to vendors -document repository -no papers to get lost

Cons: When we first started using this service it was not as expensive, but honestly, the value is there and we don't mind paying for the value.

Eastbound pay

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: With the increase of online payements and methods the demand for new, quick, and creative ways to pay on the net is risen.

Cons: On one hands bill.com addresses a research gap that is not yet been established. But many models resemble their own and I believe they a ten not well distinguished from the rest.

Bill helps my company keep track of our expenses and invoices.

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that as an employee, it is easy for me to submit my expenses and invoices for our subcontractors quickly and easily.

Cons: I have had some issues in the past with the people who work at bill.com. For a couple of months straight they were reaching out about missing receipts... that I had already submitted. I was having to re-do a lot of my work because of a lack of organization on their end.

Easy Payment Solution

May 08, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Allows us to have multi-level approval processes for paying our bills while syncing with multiple systems

Cons: The speed of which ACH payments are made to our vendors who are connected is very slow compared to modern payment solutions

Makes life easy

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This product makes your life so simple. Gone are the days of cutting checks and mailing the payments.

Cons: If you are a small to mix size non profit, you may want to review the pricing. It may add up a few dollars to the budget

Payment is easy through Bill.com

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once it is installed, it has been an easy way for freelance customers to receive payments on my invoices. Payments are directly credited to my bank.

Cons: The fee for the service is a bit higher. No rewards are available on payment to encourage bill payment.

Though a bit pricey , Bill.com offers a unique stand alone , automated website based accounts payable and recievable service and robust options for integration.

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We as a company relished the idea of using a stand-alone website-based system to automate our accounts payable and receivable and found Bill.com. Bill.com is almost peerless as it offers convenient integration with Quickbooks online that we use regularly. We can now create invoices and have customers pay online, as well the ability to create particular ACH accounts which allow for direct payment into our account as opposed to a percentage of the transaction assessed so often by other companies offering similar services. Customer service access was difficult to help support our usage of some record keeping tools however in our final analysis if a company is just focusing on accounts payable and receivable and NOT a complete financial system, Bill.com fits the bill.

Pros: We absolutely loved the immediate integration with quick books online. Our company found the user interface extremely easy to understand and even easier to use with well written executed menus and graphs. Invoices are easy to compose and customers are afforded the ability to pay online which we found ultra convenient.

Cons: The cost structure we find a bit pricey for the more enterprise orientated company models. As a company wants to integrate with other systems like Intacct or Netsuite, prior membership is required.

Getting paid through Bill.com is simple

Apr 30, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Once it's set up, this has been an easy way to receive payment on my invoices to freelance clients. Payments are deposited directly into my bank with no fees taken out.

Cons: I wish that as one receiving payments, that I didn't have to create a whole account and give all the information that was required just to receive payments.

one of the best site to pay and schedule your bills

Apr 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Please give some cool offers.

Pros: i like the auto payment features and feels less worried towards my payment dates because bills.com take cares all of them.

Cons: charges for the service are little high. No rewards system is on payment to encourage bill payments.

Very good experience and no issues in using the software

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface is very good. Every service is easy to find. It has excellent mobile app. It is suitable for all type of users.

Cons: Little bit on expensive side. It has limited invoicing features. It is very basic and customization options are less.

Great app!

Apr 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The mobile app is working great and it is so convenient to use. Makes management easier and more efficient

Cons: Sometimes having trouble in launching the app but only happened twice and it goes smoothly through it all

I've been using Bill.com for the last year at my company and love it.

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Bill.com for expenses at my company. I love seeing exactly when an expense report is going to be reimbursed and I love receiving notifications when a payment has been scheduled and when a payment is processing to hit my bank account. It's also great to see all outstanding payment invoices in one place with respective statuses (paid, pending, past due, etc.). You can also add notes to certain invoices that are due to communicate with the processor. And the interface is so user friendly that it doesn't even require any introductory exploration or explanation, which is really the dream.

Cons: I haven't experienced any issues with Bill.com or even any minor dislikes because it's always performed to my expectations for my needs, which are pretty simple viewing invoices due to me along with dates and statuses.

I love the mobile version!

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Bill is a great bookkeeping software, vary simple and easy to use. Mt favorite is the way they designed the mobile version. When I am out of the office and need create an Invoice I can easily use the app.

Cons: It does not have so many options of customization as others softwares that I have experience with. Everything is very Basic

Bill.com Review

Apr 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Mobile app works great! Software automates both accounts payable and accounts receivable. Simple interface.

Cons: Reports are not very customizable and there is little invoice features. The customer service that is provided could be improved.

VP

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Well, Helcim isn¿t for everyone. The company freely admits that its pricing structure doesn¿t work well for small businesses.

Pros: Minimal monthly account fees Excellent customer support No long-term contracts or early termination fees

Cons: No EMV-compliant mobile card reader

Good bill pay system

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is really easy to use even for the not so computer savey person. I even was able to show my husband how to use it and he rarely uses software.

Cons: The product is pretty well made waiting for more options to come out. It may just be missing a few key details.

Paying is never been this easy

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is an easy way to pay. It can be link to other accounting software like what we using SAGE. I can pay in the way I want to pay at my convenience.

Cons: Additional cost, yes it is, But the convenience of having it is worth the cost you pay. Less headache on tracing a payment.

It is a good product

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It is a good software for people in daily life

Pros: The payment method is helpful and useful for people I would like to recommend this payment method to my friends

Cons: Sometimes there is the time delay to use this software, and this payment is not as convenient as Paypal or similar payment.

The easiest way to process bills

Apr 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This source automates bill entry by cutting down the time for bill processing. This has improved the process of our vendors getting paid.

Cons: Cost is a bit pricey, somewhat confusing at first, but easily adaptable to after a few uses of the software.

Easy to use tool ,

Apr 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: recommended to new users for online payment

Pros: Easy to use , full features , faster business bill pay vendors contractors and anyone else and storing invoices, checks, and receipts

Cons: slow updates , need some support to interface with accountant softwares ,but it is described online ,

Finally a way to simplify bill processing!

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Bill.com has cut down the time for bill processing and our vendors get paid faster with epayments. Also, the approver can approve the bills remotely, even on a mobile device.

Pros: I love the streamlining of bill processing and creating recurring bills so we can see what is scheduled. Epayments have cut down on our paperwork.

Cons: Would like the ability for the vendor to see more than one page. Sometimes invoices are multiple pages and we have to send it to them via email.

Bill.com is an excellent AP Software

Apr 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked that this integrated with Intacct (our software of choice) which was the main reason to go with this over other AP Software.

Cons: There really weren't many restrictions. Each AP Software has its own benefits and faults and this works well for us.

Unpleasant

Apr 15, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: I knew it was going to eventually end and use the regular program that I was accustomed to. I couldn¿t get real answers from customer service

Cons: I couldn¿t download all previous contacts and services I had saved and if I copied it was very difficult and wasn¿t easy.

Bill.com saved us from paper checks!

Apr 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My primary client used paper checks to pay contractors until recently switching to Bill.com. Now vendors and contractors receive payment from the company via direct deposit. This has saved a lot of hassle and postage for the paying company, and the worry of postal delays or lost checks for those of us receiving the payments.

Cons: The integration with QuickBooks on the free tier is not full baked, and I think to get the software to perform the syncing I'm looking for, I'd have to upgrade to a paid tier. Other than that, I think it does take several days for payments to process and actually deposit into the recipient's bank account, so the payer has to time their payment processing accordingly and leave plenty of lead time.

Excellent A/P solution for small to medium-sized businesses

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Incredibly easy to use; I like that it easily syncs to QuickBooks Desktop and QuickBooks Online software

Cons: I don't have any complaints about the software. I use it for quite a few accounting clients and have always found that if I run into a snag, the customer support chat team at Bill.com is able to assist me. Admittedly, the issues I've had have all been user errors, rather than shortcomings related to the software.

Overall: Efficiency, ease of use and remote capabilities related to AP functions

Easy to use, simple, organized

Apr 10, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Helpful in keeping track of everything you¿ve paid. Syncs easily with QB. Easy search features allows you to go back and view previously paid invoices. Fast payments. Tells you if payment is outstanding or not.

Cons: Sometimes can be a bit too simple. Would be nice to have some extra features. E.g. you can set up a recurring payment but you cannot edit any text that will appear on the check and it defaults with a date. Unable to add a contract number to a recurring payment.

Simple Online Accounting

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Automates both accounts payable and receivable. Simple, clear interface. Multiple approval levels. Cash forecast. Auto Bill Entry.

Cons: Auto Bill Entry pricey. Help could be more instructional and context-sensitive. Reports not very customizable; can't link to underlying data.

The Dream Software for Accounts Payable in a Small Business

Apr 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software gives you the ability to get paid by your clients and pay your subcontractors all the in the same place, which is a huge time saver. This software changes the game for small business accounting.

Cons: It's a little confusing at first, especially when you are trying to explain to your subcontractor that they are going to get paid through Bill.com. Once you explain how it works, you'll be up and running without any major hiccups.

easy to use, user friendly

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy it is to navigate through your different vendors that you need to pay. They're organized well.

Cons: This is nitpicky, but I wish there was one step eliminated when pulling up past invoices that have already been submitted. It is still super easy to flow through, there just seems to be an extra, unnecessary step when pulling up past invoices.

It got the job done but not the most intuitive website

Apr 05, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It allowed me to pay my bills adequately but signing up was confusing because the offerings were not clear

Cons: Very confusing website at first with a lot of different options however none of the options presented specifics which are obviously the most important thing with any mortgage or financial instrument.

Smooth process throughout

Apr 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: We absolutely love the fact that Bill.com integrates smoothly with Intuit products and services. Quick and easy sign-up and setup. Informative email notifications throughout the ACH process.

Cons: We have nothing negative to say about Bill.com. We have never had a need to contact technical support. Everything has worked smoothly.

Submit & Review Invoices, Allocate Spend, & Sync with Accounting

Apr 04, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Works Well with Consero & Nexonia. This allows me to submit & review invoices, allocate spend, and sync up with accounting.

Cons: It only works well for my company specifically when paired with Consero & Nexonia. It can get a little confusing, but I believe that will get easier with time.

Overall: Allows me to submit & review invoices, allocate spend, and sync up with accounting.

Great bill payment

Apr 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Would give 6 stars if I could!

Pros: Great! The whole process is straightforward and easy to use for me and my assistants. Keeps my time free for more important tasks.

Cons: No cons! This company really has everything that I wanting when I was trying to find a solution for payments.

Get Reimbursed Fast

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the emailed statements about my expenses reimbursed for that account deposit. Money goes directly into my account and I do not have to wait for my semi-monthly paycheck. I get reimbursed much more quickly and frequently. Setting up my direct deposit was simple.

Cons: There is nothing that I dislike with this product. I have only used it for 4 months as of this review, but so far it has been great.

Overall: Expense statement tracking and quick direct deposit reimbursement.

Bill Pay The Efficient Way

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent way to pay your bills without much hassle. Very time efficient. Reliable and prompt service for your needs.

Cons: Set up can kind of be difficult. Information security. Not having a smartphone. No point system like other programs.

Necessary tool for businesses with a growing accounts payables.

Mar 24, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Integrations with Quickbooks online has always worked perfectly for us. Syncing regularly and automatically.
- "Paying by check" through the online UI is an amazing step towards being a truly paperless organization even when working with old school suppliers!

Cons: - The cost / value scale is right on the border. It seems that you're paying a lot for convenience and some very limited time savings which is always harder to justify than raw ROI.

Overall: An important part of transition our accounting department to entirely paperless / online and in the cloud.

Best billing app

Mar 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great invoicing software

Pros: I used to use MS Office Tools to create invoices which took forever until I discovered this software. This software creates awesome invoices for me that I can send to vendors and clients. I can also send a quick/simple electronic invite to the vendor/client to invite them to use the software so they can pay the invoice. Everything is tracked very neatly and organized well. You can also sync this software with QuickBooks.

Cons: I haven't experienced any issues as of yet. Like all other software, it takes time to use this properly and it can be customized. If you have the patience to set this up properly for yourself, you will love it.

Great Service

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy and very user friendly and can put multiple bills in to at a time. It is also available in mobile app.

Cons: It is little slow when multiple pages and also it has some limitations while customization of some reports, little training required.

Amazing

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It a easy tool and easy to set up your account. Also great for sending and receiving payments through this bill.com

Cons: There will be some delays in sending and receiving the fund. Also some times it moves to the junk and cause issues.

Easy to send and receive payments

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use
Friendly user/multiple accounts
Fast transfer of money as a way of payment
Can be linked to saving accounts or checking accounts

Cons: We like everything. We love sending and receiving payments better than other platforms. Low fee for transactions

Awesome experience

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Dashboard is user friendly and most of the features are good . It fits our business requirements well. Even mobile app works well without crashing.

Cons: Interface could have been redesigned just to give it modern look. Also customer support can be improved too.

best for billing

Mar 20, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: ease at which invoicing can be produced. It is certainly a system one would use in a large or a small firm.

Cons: There are no cons with this system. you make of it what you want. It is user friendly and easy to use.

Makings Accounting So Much Easier!

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Although I run a small company, bills are still easily misplaced or forgotten. It might be worse because my company is small and I don't have a dedicated office person. My normal habit of throwing my bills in a stack normally lead to forgot bills. With Bill.com I can quickly take a picture of my bill with my phone and pay it automatically. It has made office work so much easier.

Cons: The only thing I don't like about it is that it has a bit of learning curve. I am not great at technology so it took me a little bit of time to get used to and learn how to work. However, it was worth the time spent when I compare it to the time saved. In additional, when I do hire a full time office person, it will be easier to train them on handling invoices.

I use this with quickbooks online to conveniently pay vendors electronically.

Mar 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it integrates with quickbooks online and can easily be accessed from within quickbooks. Bill payments are automatically posted to quickbooks as paid. You can track the status of your payments easily.

Cons: When making partial payments, it does not allow you to schedule future payments on the same invoice. However, I brought this to the attention of bill.com support and they are looking into it.

Overall: easily pay and track bills electronically from within quickbooks

Talk about easy

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Thank you for making such an great service that is so easy to use and works with my quickbooks .. You made my life so much easier.

Pros: I just started to use this service and I am not very good with computers. Learning how to do all the books and inventory payouts etc .. has been some what of a nightmare for me. Luckily for me this service is as easy as it can be. You can upload your bills or just input them. VERY EASY to navigate and it also woks with my quickbooks. They also have a 30 day trial to check it out. This seriously can not be easier. I am so happy I found this when I did..

Straightforward

Mar 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: We use this software for payments at my business and it is easy to use. Straightfoward and to the point.

We love using Bill.com

Mar 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This product is very user-friendly and I love that its so easy to view documents. We process all A/P in bill.com and I wish we could run our expense management (corporate credit cards) through this system.

Overall: Saves a lot of time when getting the approvals needs for A/P.

Capterra-loader

My job is so easy

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can put in hundreds of bills to be paid at one time and not have to do one at a time. Easy to use very user friendly

Cons: I wish I had use at home for this software but it wouldn't serve a purpose if you don't have more than 100 bills to be paid

Overall: All in one bill paying system

Decent for the money

Mar 12, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Bill.com is intuitive to use and the functionality is decent for the money. It is good for a small sized business with about 300 or fewer transactions per month.

Cons: The functionality is somewhat limited for larger companies with many transactions. It is aimed toward AP-heavy departments, but not finance geared.

Mixed experience

Mar 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: There is a great process, super controls, and valuable audit trail. The mobile app lets you handle assigned jobs on the go. The supporting documents are saved in case you need to provide support. Liked the ability to schedule the transactions and see how they affect cash balance. Also liked that vendors can send the bills to your bill.com account and if you invoice through it customers can pay that way.

Cons: We had sync issues with QuickBooks Desktop, and I thought the cost was too high. We had a lot of junk faxes and emails come into the inbox that took time to get rid of. Also funding delays made me feel that the company could not clear transactions fast enough.

Awesome

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: it is a user friendly any one user and understand what functionality in this software so overall it is good.

This is an absolute have to have!

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This has been an extremely wonderful ride since we decided to use them as our collectors. We only send the invoices to them and they MAKE SURE we get paid for all of them.

Great platform

Mar 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and once everything is setup it seems like everything goes on auto pilot. Also the integration of this software with different companies.

Recommendations to other buyers: One of the things I do recommend is that they advertise it more.

easy

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I was introduced to bills.com via a company I was contracted through. I love how easy it was to set up and account. Makes sending and receiving payments great.

Good solution for AP

Mar 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Relatively easy to use. Document inbox works well for reviewing AP items. easy to approve and pay people. Easy to pay people via ACH or check

Cons: Sync with xero takes a really really really long time, but this might be xero's fault not really sure.

Managed AP

Mar 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's really clear to see what needs to be invoiced, what needs to be approved, and what needs to be paid.

Cons: It's extremely difficult to remember how to message on a specific invoice to your internal team members.

Saves time and money

Feb 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Comments: You can get paid faster by using this software.

Pros: This software is different from accouting softwares but work with other accouting softwares.Hepls someone to get paid faster.

Cons: Sometimes gets confused with bills.com while bills.com is comletely different from bill.com. No other cons.

We love it!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Bill.com works exactly as described is it is very little training needed and easy to access everything I need

Great

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Great software easy to use and very easy to understand. Good for various types of businesses and good support.

Cons: Customer service support could be improved and more functions could be introduced as to link it to different accounting softwares.

Multiple clients pay my company using bill.com and I appreciate the information it provides

Feb 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I value the email notifications greatly. When it comes to tracking Accounts Receivable, extra communication is a big help!

Cons: There are times that the log-in can get a little confusing, I have to have a separate log-in for each client.

Automated payments-hassle free

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: No

Pros: Small businesses such as ours rely heavily on software. This is one worth relying on to integrate with your pre existing accounting software

Cons: It's fast and easy but an accounting background would actually help those who are new to this kind of complimentary software

Good online accounting service which provide tools to extract bills and invoices

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Auto bill entry, clearly, easy to use, multiple approval levels and it is the most useful service I have known

Cons: Reports could not be customized easily and price of services is quite high, only supported English.

Used to be a leader, falling behind

Feb 13, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: The permissions are customizable, you can be very particular about how the QuickBooks sync happens, and the approval workflows are great. I appreciate being able to connect to Hubdoc, QBO, and Tallie, among other apps.

Cons: The customer service is awful. It used to be great, but now you¿re lucky to get an email back at all. That is my biggest complaint. Coming in second is the other side of the customization piece: there are lots of ways to make things happen that you don¿t want to happen. There are cheaper, simpler solutions out there for the less technologically initiated.

Capterra-loader

Great for invoicing your customers quickly

Feb 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Super fast invoice setup and sending, really allows for deals to get done and paid for in a short time.

Cons: I wish there were more editing options for changing billing info. I'm not always the one that creates the invoice, so if there was a way to allow the sales or customer success people an admin level to make changes without always bothering the finance team, that would be great. Example: we put the wrong PO number on the bill; instead of asking the bill creator to fix it, I could go and make the change since I'm speaking with the customer on a more regular basis.

Bill Paying Software Made Easy!

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: It's very basic and not complex. It was a bit pricey, but worth it! I recommend!

Pros: This software is so easy to use. Started after a colleague recommended. Great for organization and you will never miss a payment. Keep track and save with electronic pay.

Not Secure

Feb 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: Fast, accessible in every way. Transfers are easy to use. Good for family¿s, groups, teams, workers.

Cons: Dangerously cause is all wired no cash. You dont really know if is really working if something happens.

unnecessary

Feb 06, 2018
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
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Pros: If most of your customers are draft or online pay, it's useful to get accurate payment or pay on time

Cons: It's duplicate of what you have in QB to use. It's not necessary to have if you are paying by check mostly.

Good platform for accounts receivable

Feb 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that Bill.com streamlines the AP/AR process and it cuts the time spent making payments and getting approvals.

Cons: It took a little time to figure out how to search the digital paper trails before I figured out the most efficient way.

Streamline A/P tool

Feb 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: auto forwarding invoices, removed paper billing, auto-coding of GL accounts, syncs with Xero via API

Cons: would like to see it to expand functionality to cover expense report integration so we could consolidate existing tools

Overall: streamline operations, API integration with accounting software, removes paper

Down to earth platform.

Feb 02, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Kudos great work.

Pros: I like this software. It's one of a kind which allows you to pay and get paid through various channels. Kudos.

Cons: The software though is good but has some limitations. But I guess that's not an issue. There's no perfect thing anywhere unless utopia.

Capterra-loader

Bill.com is THE BEST software for managing accounts payable!

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I started using this software solely for its accounts payable function. You send your bills directly to the inbox, attach the document to the bill, then pay! You can even record bills paid outside of bill.com (credit card payments for example). You can also save vendor documents (contracts, W9s) within the vendor files. This software keeps us incredibly organized over multiple locations. HIGHLY recommend! (And it syncs seamlessly with QuickBooks!)

Cons: No cons! Great product! Keeps us organized and allows timely and effective bill payments to our vendors.

Overall: No mailing invoices/checks! The software prints the first page of the invoice on the bottom two stubs of the check. You can also pay your vendors electronically with a simple invite email AND the system emails your vendors to let them know payment is on the way!

Capterra-loader

A nice product, but not sure if it is needed.

Jan 31, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: It is nice having billing consolidated in one place, and being able to see if a customer has approved an invoice for payment.

Cons: In general, I've found the product a 'nice to have' but in no way necessary. With how many large companies have their own billing portals, it makes so this is not one stop shopping for your AR function.

Overall: Being able to see if a customer has approved an invoice for payment.

Excellent standalone website that automates accounts receivable and payable

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Bill.com automates both accounts payable and receivable with a simple, clear interface. I particularly appreciate that there are multiple approval levels and auto bill entry.

Cons: Auto bill entry is a bit pricey. The help could be improved by making it more instructional and context-sensitive. Reports are not very customizable, you can't link to the underlying data..

Very extensive functionality

Jan 23, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: lots of functions, very reliable. I couldn't figure something out, but the customer support was very happy to help

Cons: not very easy to use, thankfully customer support was very helpful in resolving the few problems we had

Way too expensive

Jan 22, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: Really neatly designed and easy to use platform that lets you work with clients on a/p much easier than traditional a/p.

Cons: Program is way to expensive and when you sign up for the trial, advisors are extremely pushy to get you to pay monthly even if you don't have a client looking for service. If you don't have a lot of payables, this is way to expensive.

Lets me manage multiple clients bills easily!

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I like how clear everything is and how everything is interconnected. I also LOVE the customer service- the chat respondents are quick and almost always can help you right away, which makes such a huge difference when juggling multiple portfolios. I also love being able to easily keep all details regarding each invoice in a way that allows you to pull up reports right in the software. This is so useful.

Cons: It can be a little unclear exactly what the rules are regarding canceling transactions, especially when it comes to bills being sent in the mail vs. e-bills. A small reminder at the time of payment when an option is clicked would make a HUGE difference.

Overall: Easier day at the office.

GREAT PROGRAM

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I REALLY ENJOYED USING THIS PARTICULAR PROGRAM! IT WAS OF GREAT USE TO ME AT MY COMPANY AND I WAS ABLE SEE GREAT RESULTS.

Cons: I DO NOT HAVE ANYTHING BADLY TO SAY ABOUT THE PROGRAM. NOT SURE IF ANY UPDATES WERE DONE SINCE I HAVE LAST USE IT.

Overall good value

Jan 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The product had all the features you need and more. The price is reasonable and they offer a free trial.

Cons: The site is not mobile friendly and can be difficult to navigate. I¿ve had it crash occasionally even on desktop.

Billing online made easy!

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: Thank you!

Pros: Review of bill.com is amazing! Super convienent! I like the accessiblity of it and every office I've been to likes it as well!

Almost makes paying bills fun

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Saves hours every month in the Accounts Payable process. As a CFO of multiple companies, I used to spend a ton of time going through paper bills, trying to decipher approval signatures, and signing checks. Now it can all be done remotely and provides a trail that makes auditors happy.

Cons: I do most of the process on my iPad and it does require navigating through multiple tabs and hitting the back button. There is probably an easier way but not entirely intuitive.

Great product with a few flaws

Jan 09, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: It is easy to use for AP bill processing. I enjoy the fact that each client can have users login and code bills on their own, no pre-coding is required other than the vendor and amount. I like that you can search for all bills by vendor and see copies of checks. The audit trail is a great feature. Auditors do love it.

Cons: Although I love it and will use it still, I do struggle with a few things: 1) It takes all AP monies at one time instead of issuing checks that will clear the bank slowly, 2) It doesn't handle multi-entity perfectly 3) It is costly 4) the 1099 process is a bit more cumbersome than desired, 5) It requires manually adding approvers each time unless you setup rules based on amounts...no other rules options right now.

Overall: Love that they handle the payments for us!

Bill.com is a great way to get rid of having to write paper checks.

Dec 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like that I can track when checks go out, if they've been cashed, and easily re-submit a check for repayment or for voiding. I like that I can invite anybody to pay via ePayment and they are in charge of entering their bank info in instead of me. I like that any paper checks that do go out, go out with a copy of the invoice you've uploaded into the system for ease of vendor tracking.

Cons: The refund or returned check feature doesn't always sync 100% properly with QBO (but 95% of the time it does).

Overall: Time saving.

Efficient time-saver for businesses with payables.

Dec 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that Bill.com allows me to organize all my company's payables, enter and review our vendor information, and save money on checks by connecting with e-payment.

Cons: Sometimes finding different screens and editing or deleting expenses are not very intuitive, and it takes some searching to figure out how to accomplish something.

Time saver

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love being able to set up and pay bills in such litle time and minimal effort. Always been timely and accurate.

Cons: Make sure to plan ahead in case you need to verify accounts. Know when deadline is to set up payment for current months payments to get there in time.

Delay payments to contractors

Dec 11, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: I contract with a company that uses bill.com to pay bi-monthly. The company I work for promptly processes payroll and gets it to bill.com. However, bill.com sits on your money for several days before processing it. Some of the claims are that it can't process anything on a weekend, because "banks are closed", which is a ridiculous claim to make because they pay electronically for the most part, at least in my case, and those kind of payments can be processed at any time. Even Monday through Friday it is apparently impossible to get customer service to respond to your inquiry even with repeated follow-up. Apparently they can create automatic email responses to your inquiries and yet cannot process a simple electronic payment. I am fully aware it is very simple thing to process an electronic deposit payment, and there is absolutely no reason to sit on my money for 3 to 5 days before doing so, whether those days fall on a weekend or not. The absolute lack of customer service is appalling. When I login, my payment information from the company I contract for is shown as overdue. Today is Monday, not a holiday, and yet they still could not process something they received last week. Even if they process it tomorrow, it will be a day or two before they get around to electronically depositing it to my card. I love the company I contract for, and I am going to complain to them about this practice and urge strongly to find another vendor, as Bill.com apparently cannot handle something that is a 2 times a month routine practice with my contract company. And I guess it's probably apparent to everyone why they sit on your money for a couple of days - even tho they do charge fees for their services, and that SHOULD BE how they make their money, I guess a little interest helps as well. By the way, there are no phone numbers provided, nor any other direct means of contacting someone about this issue other than email, which other than generating a generic received reply message, is apparently otherwise ignored. Companies who would consider using this company as their payment controller for their contractors, I highly do not recommend it as it is the absolute worst thing about the company I contact with. It's only the fact that the company I contract with is such a great company that I stay. And they may be unaware of the games that bill.com is playing with their contractors' money, but they are going to be made aware of it as soon as I hit submit after this review.

Great Tool

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Excellent tool for business owners and others, looking for a seamless and efficient to manage their needs. Great value for the functionality and other valuable benefits users enjoy from this product.

Bill.com - Great, reasonably priced bill paying software!

Dec 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Comments: Overall, I would highly recommend Bill.com. It was easy to use and accomplished nearly all of my billing/accounting needs.

Pros: Very easy to use - user friendly. Helped me easily manage and organize my monthly bill payments. I really liked the mobile app and being able to use that on-the-go.

Cons: There were no advanced invoicing methods available. Other than no retainer based invoicing, I had no issues.

Makes my job a little easier

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The setup for different approvers for the bills. It lessen the time of me being on the phone with our different locations general manager approvals on stated bills.

Capterra-loader

Terrible

Nov 26, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: Terrible customer service. The rep put me on a higher plan than I wanted to sign up for. When I saw the bill and challenged him on it - he was a ghost. I then tried to cancel. And they charged me for months after I told them to cancel. This place is like the Hotel California - you can never leave. Really my terrible local bank's online bill pay is mostly the same feature set as Bill.com. The iPad app is also terrible. I do not recommend this company at all.

Overall: I got charged to scan like 10 bills and have them generate checks for me.

Vendor Response

by Bill.com on December 07, 2017

Ryan - Thanks for your patience while we were working on this. Someone from the customer service team will reach out to you to provide an update. I sincerely apologize for the inconvenience.

I love Bill.com. It has been vary useful in paying bills and integrating with other software

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Integration with Quickbooks online and Xero. Pay bills either by check or ACH without having to write a bunch of checks.

Cons: When integrated with Xero it doesn't always sync right so you have to keep an eye and make sure everything syncs correctly.

Overall: Pay my bills and have them direct deposit. Not having to write checks but can still pay bills using checks.

If time is money this saves me money!

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love how bill.com links up with my quick books and makes organizing cash flow so easy. My tax person is a big fan too.

Cons: Getting my vendors to want to sign up so they can pay us from bill.com is annoying but when they are dialed in it makes everyone life a little easier.

One of my favorite software to use

Nov 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: Customer support is great! They are quick and polite and are able to address my issue and questions. I especially like the follow up emails - they allow me to track the progress of the case submitted and I can continue talking with the same representative on the phone/chat

Cons: I think the automatic bill processing takes a bit longer than necessary. It would also be helpful if the automatic process could identify credit memos.

Overall: Great software - easily sync with quickbooks and easy to connect to other vendors.

Every business should use this

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about bill.com is the designated, repeatable workflow that is inherent in the service. The second best thing is elimination of paper processes. These two items save so much time and headache. My clients love it!

Overall: It just works and I recommend to any business that pays more than 10-15 bills each month.

Intentional Slow Pay by Bill.com

Nov 01, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: As an app it is fine but the intentional delay of funds to tje reciever is unacceptable.

Cons: This service floats ACH payments for seven days that can be processed in 24 hours in order to inflate thier cash flow. The Automated Clearing House system provides for 24 hour turn around on payments and Bill.com is delaying them by seven (7) days so they can use the inbound cash to inflate their balance sheet through delaying the remitance to the recieving party by seven days. This service is a scam.

one of the best

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The fact that this product can automate accounts payable is what I really like. I like the clear interface and the multiple approval levels.

Cons: I cant stand the fact that the reports are not customizable but overall it is a very good product, one that I can't deny.

It does the job

Aug 09, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I have been using this program for a year now and it's does the job. It can be complicated at times.

Cons: It's not so sure friendly...not my favourite. I can be complicated at times. I guess with the right training it can be easying. I learnt it on my own.

No API Access

Aug 03, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Connects to Quickbook Provides a way to store vendor data and records, Approvals are easy to use the ability to use Multiple Companies.

Cons: They charge extra money if you want to use the API. 2017 most companies that offer a SAAS product also provide API access.

Streamlines AP to a paperless process

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Paperless - don't have to print or mail payments or file invoices
Can quickly access PDF's of any invoice and all the accounting details

Cons: Syncing to QuickBooks Online has been a little tricky. There's definitely a learning curve to understand the limitations of the sync function and learn how to work around it.

Overall: Time savings
Accountability - able to designate approvers for invoices

Love this product!

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's been great having a product that is so easy to use. Employees have been extremely satisfied with how easy and fast the process of sending invoices out is.

Cons: Went totally out of sync with our Accounts Receivables and messed up our invoice numbers pretty badly.

Easy to use for paying bills.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like that the platform is in the cloud and accessible from any computer or mobile device. It makes it easier to pay bills in a quick and efficient manner. Gone are the days of having to be in the office to review invoices and sign printed checks. I can review each invoice in a slideshow, approve or deny and even add comments. It is very user friendly and the access anywhere is the biggest perk.

Cons: I don't like the large amount of emails notifications that they send. I did change the settings to manage the notifications but it still seems like there is a lot.

Overall: Pay bills from anywhere!