# Protech AMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Protech AMS the right Membership Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132489/MX-Online/reviews

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Protech AMS

4.4 (7)

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Last updated March 13th, 2026

# Reviews of Protech AMS

Ease of use

4.4

Customer Service

4.8

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

John T.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Good AMS but poor Implementation "

April 15, 2023

4.0

overall experience with Protech AMS is good. I highly recommended it to all my colleagues and friends. It helps a lot me in my business.

Pros

Because it was created using Microsoft 365, it was simpler to link with their products. The opportunity to develop dashboards for events and membership was very appealing to me, albeit i was unable to use it due to the poor quality of our data.

Cons

The high cost and lengthy turnaround of adaptability. I wish formatting the pages of MX was simpler. My former employer hurried to execute the product without conducting adequate testing, which resulted in incorrected or defective processes. It was impossible to receive support for any issue; even simple problems took 8-12 weeks to be resolved after submitting a ticket.

Review Source

KKZ

Kaung Khant Z.  
Network Engineer  
Telecommunications  
Used the software for: 1-2 years

### "Honest Briefly Review about Protech AMS"

October 29, 2024

5.0

As for overall experience, it's generally positive with many praising its robust feature set, user-friendly interface, seamless integration with microsoft produts and strong customer support.

Pros

I like its intuitive design that easy to navigate and use, comprehensive functionality, customization options to fit specific organizational needs, seamless integration with microsoft products and its responsive support team.

Cons

I have nothing yet to like least about it.

Review Source

Suresh S.  
Director IT Infrastructure and Security Information  
Construction  
Used the software for: Less than 6 months

### "Protech - A feature rich AMS"

November 5, 2023

3.0

Pros

Protech AMS is an excellent platform due to its abundance of features. It is simple to set up and maintain thanks to the user-friendly interface, and the extensive customer support is excellent. This has an integrated CRM system that makes it simple for businesses to monitor and manage their relationships with members.

Cons

Its pricing feature, in my opinion, was its biggest flaw. It is ideal for large and medium-sized organizations. Small businesses may feel under pressure to adhere to the pricing schedule.

Review Source

RK

Rajiv K.  
Full stack developer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Protech- Management tools connecting via Microsoft service as well"

December 2, 2024

5.0

It was great to use it and managing the stuff

Pros

Managing my finanical activities likes me the most in it and tracking of managing memberships as well

Cons

i think it is going great don't need to change anything they can just think for pricing if required

Review Source

CC

Chitranjan C.  
Consultant  
Computer Hardware  
Used the software for: Less than 6 months

### "One of the Best associations management platform"

June 2, 2024

4.0

Pros

The customer support of the Protech AMS is very good they have help me alot.

Cons

I find the user interface a little bit complicated in the first use, I would like it to me user friendly

Review Source

VR

Verified Reviewer  
Marketing Excitative  
Marketing and Advertising  
Used the software for: 6-12 months

### "Recommend thoroughly evaluationg its suitability for organization"

May 30, 2023

5.0

Centralized platform for organizations to streamline their operations and engage with my members effectively was really beneficial to me.

Pros

Wide range of association management needs, including:Membership ManagementEvent ManagementFinancial Management Communication Tools

Cons

They are doing good. I have no personal opinion that is needed to improve.

Review Source

pG

philip G.  
Senior manager, marketing and communications  
  
Used the software for: 2+ years

### "We use Protech as our AMS system"

June 7, 2017

5.0

Pros

Protech is a phenomenal association management system that is reliable on a day-to-day basis. We connected it to several of our other platforms (email marketing, finance, etc.) and the API works great!

Review Source

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