# Webhotelier Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Webhotelier Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/132510/WebHotelier

---

# 

 Webhotelier Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Webhotelier

## What is Webhotelier?

Webhotelier is a powerful reservation system that helps hotels and accommodation providers maximize direct bookings and revenue. With a seamless booking experience, dynamic pricing, and hotel & flight booking capabilities, it optimizes distribution and enhances guest conversion.

## What is Webhotelier used for?

[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Webhotelier?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.webhotelier.net/&name=Webhotelier)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Webhotelier

4.9 (16)

VS.

[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (16)

Ease Of Use

4.2 (338)

Value For Money

4.9 (14)

Value For Money

4.1 (322)

Customer Service

4.9 (15)

Customer Service

4.1 (331)

## Webhotelier alternatives

[4.5 (1,287)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/132510/WebHotelier/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.9 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Webhotelier 36 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage various distribution channels, build relations with channel partners, and track their performance

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Pre-made examples and templates for emails

The ability to reserve times in groups.

Access software remotely via mobile devices

Manage and support multiple languages

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

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We can help you find the software with the features you need.

Features

4.8 (15)

4.8

Based on 15 reviews

## Pricing

Value for money

4.9 (14)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.9 (14)

4.9

Based on 14 reviews

## Integrations

[

Hotelizer](https://www.capterra.com/p/251146/Hotelizer-PMS/)[

Loggia](https://www.capterra.com/p/10028447/Loggia/)[

Primalres](https://www.capterra.com/p/10028449/primalres-channel-manager/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (15)

4.9

Based on 15 reviews

## User reviews

Overall rating

4.9

Based on 16 reviews

Filter by rating

5(15)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NT

NIKOLAOS T.

Owner

Hospitality

### "Zanneta - Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 29, 2023

Pros

\- Ease of use - Speed - Versatility - Customer support

Cons

Even if the administrator page is easy to use, a ui upgrade would be beneficial

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NV

Ntina V.

Owner

Hospitality

### "A great tool for your business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2023

I could not see myself using another product.

Pros

User-friendly interface. There are lots of features to make handling your business easy. Great support.

Cons

There is nothing negative to say about the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Alex M.

Director

Hospitality

### "Great system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2023

Very happy with the system so far and would recommend

Pros

Usability, multiple functions, great customer service

Cons

Some smaller UK agents do not integrate with the system

Switched from

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)

We were approached and we were interested in the proposal

Reasons for choosing Webhotelier

They offered a package that included a PMS, channel manager and booking engine

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Alexantrou Katalin V.

Sales manager

Hospitality

### "Best tool to start "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2023

Pros

Simple to use Professional employees available any time

Cons

Nothing comes to mind. Expecting maybe more futures.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Thanasis B.

Manager

Hospitality

### "Best Online Booking Engine"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2023

Pros

Make a lot of online direct reservations

Cons

nothing. i think everything is ok at all

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KZ

KLEOPATRA Z.

OWNER

Hospitality

### "Online reservations in a glance"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 29, 2023

Put or change settings easily, clear information about each online booking. The intergration with Hotelizer PMS very helpful and someone feels assured that there will be no overbookings.

Pros

All the information about bookings is available clearly and someone can easily adjust the settings (such as rates, availability, etc).

Cons

There is not something that I do not like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GM

George M.

Reservations Agent

Hospitality

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 24, 2023

Pros

The Booking engine is very easy for the user

Cons

As a company we do not have something negative

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GN

GIANNIS N.

MANAGER

Hospitality

### "webhotelier "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 22, 2023

I have been using it for more than three years and up to now it is working without any problem and the customer service is excellent.

Pros

It is very easy to use and very easy to make any kind of changes.

Cons

It doesnot have a mobile application so it needs a computer to use it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Alexandros A.

Revenue Manager

Hospitality

### "Main reason we increased our direct sales!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2023

Pros

I set this booking engine in more than 7-8 hotel. the main reason is that it does what it should do with marketing agressive tools and modules so you may battle again the big OTAs and help also increase your B2B presence in the market.

Cons

easy to use. many modules to adjust to each policy you may have. creation of multiple and dynamic pricing models and formats.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reasons for choosing Webhotelier

many things to adjust and huge network to connect with through this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Theodora C.

Hotel Owner and Manager

Hospitality

### "Webhotelier experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 20, 2023

Pros

There is everything in one place. You can manage all the reservation through webhotelier and put offers, promotional codes etc

Cons

There is no a central menu and many features are "hide", not easy to find them

Switched from

[Hoteliga](https://www.capterra.com/p/135174/Hoteliga/)

Hoteliga not useful, very old system with many problems daily

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132510/WebHotelier/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)