# Webhotelier Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Webhotelier Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/132510/WebHotelier --- # Webhotelier Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Webhotelier ## What is Webhotelier? Webhotelier is a powerful reservation system that helps hotels and accommodation providers maximize direct bookings and revenue. With a seamless booking experience, dynamic pricing, and hotel & flight booking capabilities, it optimizes distribution and enhances guest conversion. ## What is Webhotelier used for? [Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Webhotelier?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.webhotelier.net/&name=Webhotelier) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Webhotelier 4.9 (16) VS. [4.5 (1,310)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting Price Contact vendor Starting Price $14 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (16) Ease Of Use 4.4 (1,310) Value For Money 4.9 (14) Value For Money 4.3 (1,229) Customer Service 4.9 (15) Customer Service 4.6 (1,278) ## Webhotelier alternatives [4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.8 (429)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (1,166)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/132510/WebHotelier/alternatives/) ## FAQs about Webhotelier Overview ### Which roles and teams benefit most from Webhotelier? Webhotelier is most used by hotel owners, directors, and property managers who oversee bookings, pricing, and day-to-day operations. Reservations and revenue teams rely on it to manage availability, optimize rates, and increase direct bookings, while sales leaders use it to support distribution strategy, channel performance, and revenue growth. Answer based on 16 reviews Overview ### What company size and specific industries is Webhotelier built for? Webhotelier is designed for hotels of any size that want to take direct bookings through their website. It is built for the hospitality industry, especially hotel operators that need a booking engine to manage online reservations and accept guest bookings without relying only on third-party channels. Features and Usability ### What are the key features of Webhotelier? Webhotelier offers booking management, online booking, room booking, and group reservations for reservation handling. It also includes availability management, channel management, rate management, dynamic pricing, and promotions management, plus payment processing, billing and invoicing, CRM, reporting and analytics, calendar sync, and website integration. Integrations ### Which third-party tools and platforms does Webhotelier integrate with? Webhotelier integrates with 4 third-party tools: Hotelizer, Loggia, Primalres, and Roompay. The catalog points to hotel operations and payment connections, with Hotelizer standing out as the primary PMS integration for reservation handling and booking engine workflows. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Webhotelier offer? Webhotelier provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos give teams self-paced reference material for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does Webhotelier offer? Webhotelier provides email/help desk, FAQ/forum, knowledge base, and phone support. Support is described only through its available channels, with no reviewer feedback available here to indicate response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.9 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Billing & Invoicing Create, manage, and send invoices or bills to customers Webhotelier 36 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage various distribution channels, build relations with channel partners, and track their performance Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Pre-made examples and templates for emails The ability to reserve times in groups. Access software remotely via mobile devices Manage and support multiple languages Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.8 (15) 4.8 Based on 15 reviews ## Pricing Value for money 4.9 (14) ### Starting price Free trial not available Value for money 4.9 (14) 4.9 Based on 14 reviews ## Integrations [ Hotelizer](https://www.capterra.com/p/251146/Hotelizer-PMS/)[ Loggia](https://www.capterra.com/p/10028447/Loggia/)[ Primalres](https://www.capterra.com/p/10028449/primalres-channel-manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (15) 4.9 Based on 15 reviews ## User reviews Overall rating 4.9 Based on 16 reviews Filter by rating 5(15) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NT NIKOLAOS T. Owner Hospitality ### "Zanneta - Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2023 Pros \- Ease of use - Speed - Versatility - Customer support Cons Even if the administrator page is easy to use, a ui upgrade would be beneficial Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NV Ntina V. Owner Hospitality ### "A great tool for your business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2023 I could not see myself using another product. Pros User-friendly interface. There are lots of features to make handling your business easy. Great support. Cons There is nothing negative to say about the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Alex M. Director Hospitality ### "Great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2023 Very happy with the system so far and would recommend Pros Usability, multiple functions, great customer service Cons Some smaller UK agents do not integrate with the system Switched from [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) We were approached and we were interested in the proposal Reasons for choosing Webhotelier They offered a package that included a PMS, channel manager and booking engine Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Alexantrou Katalin V. Sales manager Hospitality ### "Best tool to start " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2023 Pros Simple to use Professional employees available any time Cons Nothing comes to mind. Expecting maybe more futures. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Thanasis B. Manager Hospitality ### "Best Online Booking Engine" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2023 Pros Make a lot of online direct reservations Cons nothing. i think everything is ok at all Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KZ KLEOPATRA Z. OWNER Hospitality ### "Online reservations in a glance" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 29, 2023 Put or change settings easily, clear information about each online booking. The intergration with Hotelizer PMS very helpful and someone feels assured that there will be no overbookings. Pros All the information about bookings is available clearly and someone can easily adjust the settings (such as rates, availability, etc). Cons There is not something that I do not like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM George M. Reservations Agent Hospitality ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 24, 2023 Pros The Booking engine is very easy for the user Cons As a company we do not have something negative Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GN GIANNIS N. MANAGER Hospitality ### "webhotelier " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 22, 2023 I have been using it for more than three years and up to now it is working without any problem and the customer service is excellent. Pros It is very easy to use and very easy to make any kind of changes. Cons It doesnot have a mobile application so it needs a computer to use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Alexandros A. Revenue Manager Hospitality ### "Main reason we increased our direct sales!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2023 Pros I set this booking engine in more than 7-8 hotel. the main reason is that it does what it should do with marketing agressive tools and modules so you may battle again the big OTAs and help also increase your B2B presence in the market. Cons easy to use. many modules to adjust to each policy you may have. creation of multiple and dynamic pricing models and formats. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reasons for choosing Webhotelier many things to adjust and huge network to connect with through this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Theodora C. Hotel Owner and Manager Hospitality ### "Webhotelier experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 20, 2023 Pros There is everything in one place. You can manage all the reservation through webhotelier and put offers, promotional codes etc Cons There is no a central menu and many features are "hide", not easy to find them Switched from [Hoteliga](https://www.capterra.com/p/135174/Hoteliga/) Hoteliga not useful, very old system with many problems daily Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/132510/WebHotelier/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.