# Page 3 | Pollfish Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Pollfish the right Survey solution for you? Explore 208 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132525/Pollfish/reviews

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Pollfish

4.5 (208)

[View alternatives](https://www.capterra.com/p/132525/Pollfish/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Pollfish

## Showing most helpful reviews

Showing 51-75 of 208 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Maria Q.  
Customer Service Associate  
Retail  
Used the software for: 1-2 years

### "Nice platform"

October 29, 2022

5.0

Pros

As does many other survey apps, this one is ok better than some others. It's not always good at qualifying me for surveys though.

Cons

Not qualified more than I am and it takes a while to be paid.

Review Source

Gugan G.  
Assistant manager  
Accounting  
Used the software for: I used a free trial

### "Pollfish software tool"

February 23, 2022

3.0

Very good

Pros

Features and benefits of the software by the user experience

Cons

Hanging somewhere and diagnosing quickly

Review Source

SI

Sergey I.  
CTO  
Computer Games  
Used the software for: Less than 6 months

### "Huge disappointment"

March 4, 2021

1.0

Pollfish sales lures you with bloated eCPM numbers which has nothing to do with real revenue / 1000 impressions ratio. We earned $107 after running polls for 2 months with around 20k monthly users. In addition to that we had to handle with plenty of negative feedback from our users and eventually we removed surveys from our website.

Pros

Ease of integration. It took less than a week of one developer effort to integrate polls into our web app.

Cons

Overpromise and underdelivery. This phrase describes the almost every aspect of this platform. Examples: A Pollfish sales rep promised at least $65 eCPM, we thought $10-$15 would be great and real eCPM was around $0.3. Their way of calculating eCPM in their dashboard is misleading too and it works in their favour. User experience of running real surveys is from 1990s. You can't see how real surveys look like for your users until you deploy the full integration to production environment. Survey completion times are misleading too. If the survey says it takes 15min to complete, be ready to spend around 45. This actually makes your users feel really disappointed and survey reward is way less attractive. Our users' feedback about survey experience was absolutely negative.

Review Source

JS

Jaye S.  
Navigator, Mental and Behavioral Health  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Dissertation Completion and Surveys"

February 13, 2022

1.0

Chose a better option as I had no choice.

Cons

The company was not honest about what they could and could not deliver.

Reason for choosing Pollfish

This was in conjunction and like the others, they all misrepresented what they could do. What makes this horrible is having folks work at this level that is not part of this level. If you do not have a Ph.D., working on a Ph.D., or defending, you have no idea the expectations of what is needed or required. These venues had no problem taking my money and that, I will never forget or forgive.

Review Source

KF

Kerry F.  
Customer service clerk  
Retail  
Used the software for: 2+ years

### "Pollfish is amazing"

February 21, 2022

5.0

Amazingly clever

Pros

It's very helpful,it's really helped me out and it's very inexpensive

Cons

There's nothing I dislike about pollfish

Review Source

eR

eloumou R.  
IT  
Information Technology and Services  
Used the software for: 6-12 months

### "Pollfish Review"

March 4, 2022

3.0

I like pollfish but, i have problem with both lower rates and rare survey offering.

Pros

Simple and useful functionality easy tools

Cons

Poor amount of payement Rare survey offering

Reason for choosing Pollfish

simplicity of use only.

Review Source

dM

douglas M.  
owner  
Public Safety  
Used the software for: 1-2 years

### "good product"

February 21, 2022

5.0

i enjoy the survey topics and he rewards

Pros

i only use it to take surveys but it is one of the best

Cons

none i think it is fine just mthe way it is

Review Source

AF

Angela F.  
Strategic Insights Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Easy Programming/Fast Results/Incredible Customer Service"

February 24, 2022

4.0

My overall experience with Pollfish has been very positive. It has been a huge enabler, allowing teams to field their own research questions and analyze results. The Pollfish team has always gone above and beyond superior service to answer any questions or needs.

Pros

The Pollfish software is super easy to use. The intuitive software allows for easy programming resulting in fast learning necessary in today's dynamic environment. The ability to see results as they come in allow for quicker turnaround of analysis.

Cons

I wish there was an optimized way participants see matrix questions without needing to do a lot of scrolling. I also wish there was the ability to program logic into the screener questions.

Review Source

bD

bradley D.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great company "

March 7, 2022

5.0

I love it

Pros

It works great n fast n smooth with companies

Cons

Nothing it Needs Nothing on improving all around great

Review Source

EC

Erin C.  
Management  
Hospitality  
Used the software for: 2+ years

### "Your opinion feedback"

February 23, 2021

5.0

Pros

The pollfish software offers a huge variety of surveys about a whole lot of different brands and.subjects. Big company actually care enough to want your opinion to matter. Your opinion matters so why not speak up.

Cons

The only thing i may dislike about this software is the fact that not all surveys are winners which means being disqualified from some.

Review Source

Bri S.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Pollfish Review"

February 5, 2024

4.0

Pros

I like that their surveys are interesting, and sometimes quite hilarious. I am kicked off far less on Pollfish than on other survey sites, I would attest this to the fact that they actually take the time to match you up with the proper surveys.

Cons

I do not like the same repetitive intro to their polls and surveys, they ask the same few each time. Overall, it is not that bad though.

Review Source

EW

Emily W.  
Research Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Pollfish Review"

February 25, 2022

4.0

i really enjoy working with the pollfish team. i feel as if my feedback is valued and taken into consideration when making updates/improvements.

Pros

i like the ease of use and the ability to reach out to customer service and get an almost immediate response.

Cons

being able to target people who specifically saw an ad would be sooo useful. also i've continued to ask to be able to rank top 3 as opposed to being forced to rank everything. we've found workaround but not truly the same.

Alternatives considered

[XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)[Dynata Insights Platform](https://www.capterra.com/p/184633/Samplify/)

Reason for choosing Pollfish

being able to get results quickly as opposed to a standard panel and the low price

Review Source

VR

Verified Reviewer  
Marketing I tern  
Market Research  
Used the software for: 6-12 months

### "One stop solution for surveys"

March 1, 2022

4.0

Pros

Easy to use, provides insights of surveys, can easily import and export result and data.

Cons

There is nothing to dislike. It is one stop solution for survey makers.

Review Source

RC

Robert C.  
sales. representative  
Retail  
Used the software for: 2+ years

### "bobcox"

February 9, 2022

5.0

a. good. experience. all. around

Pros

everything. the. service. is. great. from. poll. fish

Cons

don't. get. to. use. it. enough. but. the. service. I. need. to. use. more. often

Review Source

NG

Neleh G.  
Homemaker  
Hospitality  
Used the software for: 2+ years

### "Pollfish"

January 7, 2023

5.0

Pros

I love how easy the surveys are that Pollfish has. It makes it fun to take the surveys.

Cons

There is nothing that I don't dislike about Pollfish.

Review Source

DS

Davide S.  
Studente  
Information Technology and Services  
Used the software for: 6-12 months

### "Ottimo servizio "

February 24, 2023

4.0

Pros

I sondaggi sono molto semplici e accurati,é molto facile utilizzare il software.

Cons

Ogni tanto non genera sondaggi ma in paio di ore si risolve il problema

Review Source

LR

Lampros R.  
Insights Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Great and easy to use"

December 10, 2021

5.0

A great product and very central in our day to day business

Pros

The product is extremely easy to use and with its built-in panel it is very quick to set-up and launch a survey and get results within less than 23 hours. Excellent for product screening, quick surveys, and lately concept testing

Cons

I would prefer more skip logic options as programming is fairly limited

Alternatives considered

[XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Pollfish

More customizable, better built-in panel

Review Source

DB

David B.  
Lead Consultant  
Computer & Network Security  
Used the software for: 1-2 years

### "Pollfish, much better than the competition"

February 21, 2022

4.0

Overall good easy to get results

Pros

Doesn't nickel and dime for premium features

Cons

Little hard to get used to. Took me a while ot figure out how to use everything

Alternatives considered

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)

Reason for choosing Pollfish

featurie rich for less

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

I needed features like logic and didn't want to pay an arm and a leg for them

Review Source

Sureshkumar S.  
Senior Software Engineer  
Retail  
Used the software for: 1-2 years

### "Best Survey App"

June 9, 2021

5.0

Overall experience has been great and seamless.

Pros

It is a great tool to collect customer feedback and gauge user experience. It is a tool that allows you to know how to better serve your clients. It is cool and very lovely. Filling out surveys on this software is very easy.

Cons

There is nothing that i do not like about this software.

Review Source

EN

Ed N.  
Marketing Director  
Utilities  
Used the software for: 6-12 months

### "Really great tool for easy and quick customer research"

August 29, 2023

4.0

Very good

Pros

Ability to get audience learnings in 24 hours

Cons

Nothing in particular. It's very user friendly and get digestable results I can use immediately.

Switched from

[Dynata Insights Platform](https://www.capterra.com/p/184633/Samplify/)

Ability to set up quickly myself and launch research without any need for demo sessions etc.

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Government Administration  
Used the software for: 2+ years

### "Pollfish a Below average application "

February 15, 2023

3.0

My overall experience is below average.

Pros

Poll fish claim, they covered 700 m people's. It is good if true. I think they are not capable get results from targeted audiences. This is my personal opinion.

Cons

Nothing is good about pollfish. I am not directly experienced with pollfish, but through ysense or time bucks i took their surveys which is not successful. I try about 500 times poll fish.

Review Source

SU

Suzanne U.  
Self Employed  
Writing and Editing  
Used the software for: 6-12 months

### "Pollfish The Best only Survey Maker to Use"

February 8, 2022

5.0

Never any issues. Simple as could be. Stressfree experience

Pros

It has more then one purpose. It's easy to understand customer service is excellent to deal with.

Cons

I wish I was told about PollFish sooner. So muvh waisted time spent bet.

Review Source

MK

Melody K.  
Director of Research  
Marketing and Advertising  
Used the software for: 1-2 years

### "Pollfish helps you get hard to find groups"

February 8, 2022

4.0

Positive but wish it were easier to create surveys from scratch.

Pros

Good for supplementing sample sizes for hard-to-find groups of people.

Cons

No bulk uploads of question answers, makes it time consuming.

Review Source

yC

yudi C.  
archivista  
Automotive  
Used the software for: I used a free trial

### "eficacia en servicio y conexion adaptacion facil"

February 23, 2022

5.0

experiencia satisfactoria cumple con los objetivos

Pros

rapidez eficacia muy comprometido en cumplimiento de estandares

Cons

buen producto se que hay mucho mas por explorar es muy prometedor

Review Source

NJ

Neil J.  
EVP  
Media Production  
Used the software for: 2+ years

### "Best audience survey software on the market "

February 16, 2022

5.0

Outstanding, it’s superb!

Pros

Exceptional value for money, easy to use, great customer support!

Cons

No cons, it’s got everything I need and the customer support is superb.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

More functionality

Review Source

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