# Page 3 | Ovatu Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Ovatu the right Appointment Scheduling solution for you? Explore 143 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132529/Ovatu-Manager/reviews --- Ovatu 4.8 (143) [View alternatives](https://www.capterra.com/p/132529/Ovatu-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Ovatu ## Showing most helpful reviews Showing 51-75 of 143 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CR Claire R. Director Cosmetics Used the software for: 1-2 years ### "Great software for my busy salon, easy to use & EXCELLENT customer service!! " August 2, 2017 5.0 Makes bookings a breeze and my customers love it!! Pros I love the simplicity of uploading, changing, tweaking my salon services. It's pretty self explanatory but, I have used the customer service call line a few times and always rectified my issue with tricky complicated (to me as I'm not tech savvy!) Problems and it's never an issue. My staff can also use the software with ease and my customers regularly tell me what a great addition online booking is with ovatu- life can be hectic but thanks to ovatu you can book with ease 24/7. It takes some of the stress out of running my busy salon Cons If you could see your daily revenue on a mobile device- iPhone -then it would be perfect. As I generally chop and change between my iPad where you can see the revenue at the top right of the screen Review Source AM Anna M. Remedial Massage & Beauty Health, Wellness and Fitness Used the software for: 2+ years ### "Ovatu" February 27, 2019 5.0 Pros I have been with Ovatu for years. I am very impressed with the software and all the features that make running a salon much easier. The Ovatu team goes above and beyond to make the Ovatu experience easy and effective. Any assistance that is needed, not only are they more than happy to help but the speed in which they do this always amazes me. You won’t be disappointed in Ovatu! Cons So far Ovatu has addressed all my needs. Review Source DB David B. Driving instructor Professional Training & Coaching Used the software for: 2+ years ### "Faultless service" May 18, 2019 5.0 Less cancellations, easy appointment entering and most importantly my customers like it. Pros Allows me to run my driving school business with ease. Just enter the booking on the flexible calendar then Appointments are taken care of with customer reminders and confirmations, which virtually brings cancellations down to zero. Customers can even book or reschedule online. Taking payments is easy too. Cons Nothing to dislike about this product. Review Source BH Berit H. Owner/artist Cosmetics Used the software for: Less than 6 months ### "Great! Only one wish, though. " October 27, 2021 5.0 So far, it’s superior. Minus one or two snags. Pros It has only been a couple hours of use and after numerous trials and use of other booking software, I am very pleased with Ovatus setup! Best in comparison, in my opinion. Cons It’s a huge bummer there is limited integrations/no fields for client reference photos in the intake forms. That’s a huge ding for me, but I will settle for using Jotform as another service in addition to Ovatu. Would be awesome to have it all in one place though. Review Source JL Julie L. Personal trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Very pleased with this brilliant system" October 8, 2018 5.0 I highly recommend Ovatu and all the features it offers for small business. Pros I love the booking, invoice & recording of customer payments systems. Ovatu are quick to respond to emails, always giving great step by step instructions. The help function has excellent tutorial videos that are easy to follow, making use of their system easy. Cons i am happy with most features that this product offers. Recording the customers bookings requires going into the schedule clicking checkin in and then change of screen into customers invoice to add the sale, I understand the first sale to raise an invoice can be done with create a sale, butt if I wish to add to this invoice I need to go into the sales invoice. This process can be a little clunky. Review Source GP Gemma P. Owner/Nail Technician Health, Wellness and Fitness Used the software for: 6-12 months ### "Great System" February 25, 2021 5.0 Loved the system, I have only stopped now due to a Pivot in my business due to the closures over the past 12 months. Pros The fact I could keep everything in one place. I could link a payment method and email customers direct. Cons Took me a little getting used to when I changed over but I enjoyed using it. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Ovatu Thought it was best suited to my business. Review Source LM Lisa M. Business Owner Used the software for: 2+ years ### "My business is more successful Due to My personalised booking system, Ovatu" August 2, 2017 5.0 Pros I have personalised the app for my Beauty Salon, allowing for all therapists, treatments, time allocation and costs to be added, making business run smoother! Clients all receive automatic appointment booking confirmations, reminders and any changes made to date or time, via email and/or text which saves a lot of manual time. Has made my "no" shows" a thing of the past! Ovstu is really easy to add new data and information as needed, very user friendly! Ovatu is really efficient and does everything I need it to. Review Source LG Libby G. Owner / Operator Health, Wellness and Fitness Used the software for: 2+ years ### "Experience with Ovatu has been overwhelmingly positive. An excellent choice for my small business." August 2, 2017 5.0 Pros I like that I can manage all appointment scheduling and products for all aspects of my business. I like that the app is available on my phone as well as iPad. I love the automatic sms confirmations sent to my clients. Cons I would like to see a way to integrate my products with my webpage, so that I did not have to manage 2 product systems. I also would like to see Ovatu integrate the Square payment system. It would make the system even better if the web-based version and the app had the same functionalities. Review Source AC Andrea C. Owner/Stylist Used the software for: 2+ years ### "Excellent service, I'd recommend to any small business salon owner!" August 2, 2017 5.0 Pros It's easy to use and it is dependable. Anytime I've ever had a question or needed support, their people have been VERY responsive. Last year at tax time I had spent hours on something that I messed up, and their IT people were able to fix my problem within a couple of hours. I was so incredibly relieved. Shortly after, there was a small change in the software that made it easier to not make the mistake I was making. They truly care about improving the software and want to help you succeed! Review Source RG Rachel G. Hairdresser (Owner) Used the software for: 6-12 months ### "This is a super program for hairdressers!!" February 28, 2018 5.0 Pros easy to use and set up to your needs. well done A++++++ Particularly, for hairdressers I think, when it comes to colour services, being able to set it up so you can automatically have your colour application time and processing time and finishing time all automatic once you have easily set it up Super!! Cons That its not linked directly to square. Square is great and easy to use without the monthly fees!! It would be amazing if Ova2u could link up with square to we didn't have to jump out of one program and into another, as all our prices are set up in ova2u it would totally top it off if it was supported by square. Review Source Response from Ovatu October 10, 2018 Hi Rachel, Thanks so much for the amazing review! It means a lot!! Just to let you know, Ovatu does now offer Square integration, you can find out more about it here: https://ovatu.com/updates/square-integration :) KC Kim C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Brilliant service, almost 24/7 care. The system works perfectly for me." August 2, 2017 5.0 Easy to use Pros I really like how attentive the support team are. The system works really well, simple to use and navigate but when you dig deeper, there are so many more uses for the system, like reporting, tracking sale etc. You can use it simply as a diary or a way to run your whole business. Cons The only issue we ever have is if staff don't sync their phones and the bookings don't show on everyone's phones or iPads. This is completely user error so cannot be blamed on the system! Review Source LP Lisa P. Salon Owner/Beauty Therapist Cosmetics Used the software for: 2+ years ### "Excellent system " August 2, 2017 5.0 More bookings from online customers Less no shows as it has a great reminders system Great to capture deposits Easy to track employee performance Pros Easy to use Great reporting Ovatu You app So many great features and functions at a great price for small businessess Cons Only set to weekly roster , fortnightly would help us greatly Waitlist feature is great but if it had an automated reply feature to the customers when appointments became available that they requested it would be a great help Review Source NM Nicole M. Business Owner Used the software for: 2+ years ### "I have been using Ovatu for several years now and I'm always impressed by the ongoing improvements." August 2, 2017 5.0 Pros Ovatu is easy to use for both staff and owners. The POS is brilliant but it's the functionality for me as an owner that I love. I can track staff performance, income, stock levels and so much more. Booking reminders are brilliant and so necessary. It has saved my business truck loads of money as it helps reduce those dreaded "no-shows". Cons I find occasionally the software can be a little "laggy" at times but this is usually resolved with regular updates. Review Source AB Andrea B. Director Health, Wellness and Fitness Used the software for: 2+ years ### "I was looking for a fully computerised system to rival the ones I used in NHS for a long time" August 2, 2017 5.0 This software revolutionised how I run my clinic- saves me time-its very professional-it sends emails and text reminders which are all customiseable and much more.... I recommend this system to all my clients in business. Pros It's like a member of staff at the fraction of the cost. I love that the team will develop areas of the system to work for your clinic and I've been with OVatu almost from the start Cons I love it cant think of any cons- except when there's an apply upgrade sometimes bugs appear on system. Review Source CM Chrystie M. Self employed Cosmetics Used the software for: 2+ years ### "Best salon software! " May 17, 2019 5.0 I love it Pros I tried nearly 9 different software programs before finding Ovatu. In the 7 years I have used Ovatu, I have not had an issue, a lost appointment, or a crash. I recommend this software to everyone I can. Cons I have not had an issue that I have come across yet. Review Source WF Wendy F. Hair stylist Used the software for: 2+ years ### "Very easy to use!" August 2, 2017 5.0 Makes my job easier and more efficient Pros I think I have been using Ovatu for approximately 10 years, I had a couple of problems and contacted them they got back with me and fix my problem with in 24 hours. It was very easy to contact them and very easy to work with him. Cons The thing that I do not like is when my customers respond to a text it does not come to me in the form of a text it comes to me in the form of an email. Review Source KE Katrina E. Business owner Health, Wellness and Fitness Used the software for: 2+ years ### "Love love love these guys!! They go above and beyond! Always easy to reach and deal with. " August 2, 2017 5.0 Pros Easy to use & always evolving. Love that you can use it if your offline. Is o e of the best I have trailed and used. Cons Can't think of any. Perhaps more couloir options for treatment categories? Would like option to use themes in the background and Birthday pop ups & loyalty points per price views on client booking on the description so you can see it as soon as you open in the mornings & we don't miss them. Review Source LH Lee H. Md Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent, reliable faultless easy to use system, " August 6, 2017 5.0 It has saved our company many hours and cut down our missed appointments by around 90% Again saving on costs. It has also made us look much more professional and slick. Pros Reliability!!!!hardly ever had a problem and when we have it's been sorted out very quickly. We would not change to another product because this is 100% the one for ourselves. Cons Nothing at all love it, so easy to use and all my staff would not want me to change to any thing else. Review Source AR Andrew R. Owner/Manager Alternative Medicine Used the software for: 2+ years ### "Great software and very helpful support staff" September 19, 2017 5.0 Management of clients/appointments/stock inventory system-all at the touch of a button anywhere in the world! It's pretty awesome I must say. In the past, it was lacking some features but it is constantly in development and the features that team have added have now made it awesome-we can do pretty much everything we want on the software. Pros Software integration on all popular devices-we can access and edit our appointments/client details at ease anywhere in the world. Review Source CJ Cortney J. owner Hospital & Health Care Used the software for: 2+ years ### "I have been using Ovatu for 4 years now and love the ease and value of your service. " August 2, 2017 4.0 I can reach more clients with the ease of booking on-line. I use this software as my website as well. Pros Easy to use, and user friendly. A app for my iphone! I can book appointments anywhere. Happy clients, happy me! Cons Would like more options like paying for services and gif certificates on-line. My clients find if they don't save there reservations emails they can't rebook or review my service. Review Source JV Jackie V. Administrator Professional Training & Coaching Used the software for: 2+ years ### "Overall great experience." August 3, 2017 5.0 Pros The reminder SMSs that get sent to the customers. Adding services & customers is very easy. Once I found out "secret" steps on how to use or find some of the functions then my previous frustrations were dissolved. Great support! Cons Creating Sales: There are definitely more user-friendly changes that I would suggest to be made. We've had to adapt to make it work for us. Review Source LG Liz G. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Fantastic, Revolutionised my booking system. Highly recommend. " August 2, 2017 5.0 Time saving Reports on sales, bookings, performance Less no shows, due to reminders Customisable client notifications Great value for money Pros The support from Ovatu is world class. Questions are prompltly responded to, training is great. The sotware is easy to use for salon and clients. Ovatu generates detailed information which has literally have my admin time. The reminder and follow up emails are invaluable to my business. Cons Android app takes a bit of getting used to and is less user friendly than iOS or desktop versions. Some procedures in android app require several steps which can be a little time consuming. However Ovatu are very responsive and are working towards shortcuts. Review Source SP Sallyann P. Business Owner Used the software for: 2+ years ### "Excellent program. Dave you are so helpful and always so quick to respond and help with any problems" August 3, 2017 5.0 Pros online booking is fantastic. It has changed my business. The mobile and ipad app is fantastic. All my staff can log in and see their roster and bookings which makes life easy for everyone. Cons Sometimes the flexibility of the online booking rules in the background is a bit limited. It would be good to be able to set up personalised reporting functionalities. Review Source DP David P. Director of Instruction Recreational Facilities and Services Used the software for: 2+ years ### "Ovatu has been a wonderful asset to my business. It's easy to use for me and for my clients. " August 2, 2017 5.0 It helps me schedule my clients and keep track of lessons and payments. Pros I like that it works consistently well. I have had no real problems. When I have had a small problem or was unsure of how to do something, the customer service has been good and fast. Cons I use it for scheduling golf lessons. I wish that it had some features that made scheduling groups easier. Review Source JM Joshua M. Western Region Director Consumer Services Used the software for: 2+ years ### "My little office manager in my pocket!" August 2, 2017 5.0 Ability to run and manage our appointments every day within the one app Pros Keeps me running to schedule and manages a large part of my business, allows us to all synchronise even though we are all in different parts of the city every day. Cons Wish there was a more in depth customer reporting function... such as by last appointment, money spent, services used etc. Review Source Similar Products Featured