Who Uses This Software?

From coffee shops to corporate conglomerates, HR Cloud serves companies small or large in every industry all around the world. HR Cloud is the industry standard for HR software.


Average Ratings

31 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • HR Cloud
  • hrcloud.com
  • Founded 2014
  • United States

About HR Cloud

From applicant tracking (Recruit) to employee onboarding (Onboard) to employee engagement (Workmates) to employee management (People), HR Cloud makes HR software easy. HR Cloud works with businesses of all sizes, in all industries, across all geographies. Sign-up for a demo and learn how HR Cloud can help streamline your human resource processes.


HR Cloud Features

  • Document Management
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Job Description Management
  • Orientation Management
  • Self Service Portal
  • Task Management
  • Training Management
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management

HR Cloud Reviews Recently Reviewed!


Great, Efficient and User friendly tool!

Dec 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how much you can customize and really tailor the system to fit the company's Onboarding needs. The tasks have proven to be super simple and fast for new hires to complete. I've seen a variety of new hires with different levels of technology knowledge jump in the system and handle all the items necessary to get them successfully onboarded into the company. We are a large company with many different hire types, and we've been able to customize each hire to receive what they need seamlessly. We use the tool strictly for onboarding, getting new hire documents complete and for that purpose we've had an awesome experience so far.

Cons: There are a few really advanced things that the system can't support. But most of the requests we've had, HR cloud has been able to produce down the road, or put it on the road map to roll out at a later time. The complex task feature is great, but I've noticed that downloading a document and completing that task can't successfully be completed on an iPhone (I've heard feedback that it can be done on an Android). Unless it's user error, this is what I've seen and heard with that specific task. I'd like to see the system have the capability to send direct e-mail communication to new hires and current employees, rather than it being a task to complete in the actual system. I'd like to also see the capability to increase the amount of user types within the system, and allow tasks or certain roles to be customized by the person, and not necessarily a user type.

Overall: We had a bumpy start with our overall experience, but we've ended up in a great place and I'm super satisfied and pleased with the tool and customer service. As an HR professional, this has completely changed the way we bring in a new hire, improving the candidate experience, while making our lives easier by eliminating the manual aspects that come with onboarding. Customer support is fast, someone is always available. Since our roll-out, I've never had to wait on anyone to get back to me. It's almost instant! Thank you to HR Cloud for changing the experience!

Capterra loader

Intuitive product and amazing support

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: My client started using HRCloud a little over a year ago and it's definitely improved their HR department's workflow. The Workmates app alone was worth it since they didn't even have a dedicated employee recognition system in place to begin with. The idea of a teamwork/engagement app did a lot more than they expected with regards to boosting morale, and they/I have already recommended it to other people in the industry.

I initially signed them up for a trial just because they needed a better onboarding solution since there was really just a disjointed collection of spreadsheets and paperwork. After toying around with everything a little more it they found it had a lot of other integrated features - ATS, benefits management, background checking, performance management, etc. They don't use even half of the features but it's nice to know they're there if and when they need them. I've been involved at every step and the support has been A+ since we started - I honestly think that's one of the biggest things that keeps us hooked to their products. We were completely overwhelmed when reviewing all the HR software options out there, but so far HR Cloud has been extremely helpful and hasn't given us a reason to look elsewhere.

Cons: It took my client a day or two to get situated with Onboard when we first signed up, but after talking on the phone with the company they walked us through the process. My client was setting everything up on day two and running full-steam on day three. Nothing is perfect, but this is as close as we've gotten when it comes to HRMS. We tried two other systems but we dropped one for being too cluttered, and the other for having underwhelming support during the install process.

Capterra loader

A Game Changer for HR!

Sep 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Excellent ability to build out hierarchal workflow tasks, whether complex or simple. Love the consolidated process for multiple departments to keep in one record tied to an individual employee. User interface is fresh and has a professional but friendly feel. They are very open to feedback and explore development/feature requests timely.

Cons: It is a very robust software and can be overwhelming to learn if the user is not tech savvy. I don't see this as an issue for most regular users, but I do think it's quite helpful for the implementation point of contact to have intermediate to advanced technical proficiency.

Overall: I had a fantastic experience with this software and my implementation manager was a dream to work with! He was professional, flexible, responsive and very patient. He also had excellent knowledge of the product and was able to troubleshoot with me live rather than passing off to a development team or tech support.

As far as what this product has done for our company, we went from zero process to a streamlined, efficient, organized onboarding experience for our new hires which receives rave reviews from our managers and new employees. As a company dedicated to employee experience and employer of choice status, this was in our top 2 initiatives of 2018 and well worth the investment!

Great so far

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software is very customizable. Onboarding checklist can be configured in a variety of ways including multi-step processes. You can make tasks optional, mandatory and require signatures--even for things like watching youtube videos which I intend to use for routine orientation tasks and eventually for ongoing training. Customer service has been fantastic. Due to the flexibility and customization it's taken me a long time to get my head around exactly how I want to use the system--I've asked a million questions and have always had very good support and guidance. The reporting is also quite good showing you exactly where everyone is in your application/onboarding pipeline and what tasks are complete and what tasks are incomplete. You have several sorting options so it's easy to stay on task for both employee and HR team.

Cons: It's still a new system so some things are still in the works (for me integration with Indeed.com was very important but not set up quite yet). They have been very receptive--on this issue an Indeed interface was created within a week. I tried other systems that felt more polished, but they were also more limiting and didn't quite do what I wanted/needed them to do whereas HRCloud has been very customizable.

Overall: Very happy so far with the experience.

Capterra loader

Just what the doctor ordered... We had a shopping list and found HRCloud, which nails the list.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We got up and running way easier than I expected. We started from scratch - we had no legacy systems or processes - so the hard part was figuring out what we needed to do in the system. After working out our roadmap, we built everything out in HRCloud in a matter of a couple of (part-time) days. We went back and forth a couple of times with how-tos and uh-ohs (our side) with their onboarding team and came out clean on the other side.

It's flexible, easy to understand, and PAPERLESS (top of our list). We implemented as fast as was reasonably possible and use it every day in one way or another (we're a small but growing technology business).

Onboarding and support were great. They seem to overdeliver on a regular basis.

Cons: We don't have many gripes. Like most sophisticated software, sometimes you know what you want to do but can't find the right button or link (we learned about it in training but can't recall where). I'm sure they'll optimize it over time, but it's already so good.

Overall: Cool platform for incoming candidates/employees

Paperless HR

Repeatable process for our team

Great Platform with Fantastic Service and Support

Nov 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The flexibility and dedication to meet our VERY unique onboarding needs. The HR Cloud development team worked diligently to implement our platform, and continues to roll out updates and enhancements based on feedback or requests.

Cons: Limitations with user accounts. Current employees cannot be updated with a company issued email address without requiring a confirmation email. This would not be an issue in most industries, but our field based employees struggle with the process.

Overall: We now have a reliable resource for our very unique onboarding process that maintains both, compliance and efficiency for our company. Additionally, we are working towards eliminating hours of manual data entry thanks to the hard work of the HR Cloud Development team in designing our HRIS integration.

Capterra loader

Fantastic On-Boarding Software and so much more!

Nov 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Our favorite part about this software is how customize-able it is. In our line of business this is extremely important as we have seasonal employee, independent contractors, and full time employees. They each needed their own on-boarding experience, off-boarding tasks, as well as intermittent tasks after they're on-boarded during their employment. HR Cloud is even working with us on payroll integrations for all three different types of employee statuses.

Cons: Once you get the hang of using the software, it will make sense and you'll be able to use it in your sleep; however, it was a bit challenging in the beginning.

Overall: Our overall experience with HR Cloud has been fantastic. We've been using the software for a few months now and we honestly couldn't be happier with our decision to choose this software over others. What really seals the deal for us is the customer service we receive. Our project manager is the best, he is always available and willing to help and problem solve with us. Furthermore, we have used the "chat" feature in the software for assistance and everyone we've chatted with is equally as helpful. This was a great investment.

HR Made Simple!

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: At our company we are required to follow a stringent set of State guidelines which includes a mountain of forms and documents for new staff members. This software has simplified our on-boarding process, documents and forms storage, and document renewal in wonderful ways! What was once tedious and time consuming is now quick and easy.

Cons: As a relatively new product, there are a few glitches here and there. However, the customer support is exceptional so I can barely count this as a con.

Overall: Our experience with HR Cloud has been great. We have found it to be a extremely helpful tool in keeping all of our employees government compliant as they are on-boarding and continuing in employment with our organization.

Good, but some room for improvement

Dec 19, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Reduces paper files, employees and administrators can access from anywhere. The onboarding function is great so that employees can have all of the paperwork completed before their first day in the office! Customer service is fantastic when there are issues.

Cons: My company uses HR Cloud for 3 main purposes: performance reviews, PTO requests and onboarding/personnel recordkeeping. Unfortunately, all of these purposes are not on just one platform, so the admin and users have 2 separate platforms with logins to remember. This is extremely cumbersome and I am constantly having to remind my employees which platform to go to for which purpose. Also, the PTO platform does not automatically calculate remaining PTO after a request is made, so I have to keep a separate spreadsheet to track PTO remaining.

Capterra loader

Automates complex processes with full audit tracking

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The onboarding process involves many groups, has strict legal compliance requirements, and is one of the first ways a new employee experiences the company. HR Cloud allows us to automate these complex processes with full audit tracking and reporting, all while giving our new team members a modern, convenient experience.

Cons: There is no perfect system (if there was, we would all buy it), so you have to invest in defining and maintaining your onboarding processes up front in order for team members to have a good experience. But that is more a function of the business process, not the software.

Overall: Full audit tracking; modern UI and experience; automation of multiple group workflows; calendar integration with Office 365; robust reporting and dashboards

Capterra loader

Easy to use, fun animations, superior customer service!!!

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This product does exactly what we needed it to do; engage our team with light, fun announcements.

Many of the products we were looking for were just too heavy for what we needed or just too social. Workmates offers a super clean interface. Our team was able to activate their account in one click and there was no training required. It's mobile app is an awesome resource when the team is out of the office or on the go. Simple, fun, easy to use!

Cons: We signed on while Workmates was still in development and working out the links. The customer service team was quick to respond to our feedback and had their development team resolve our problem in days.

Capterra loader

Convenient, accessable, support.

Nov 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how easy it is to fill out necessary on-boarding documents for both the employees and myself.

Cons: There are some bugs that you find as you go, but I will say that as I find them and tell the HR Cloud team, they quickly work to address them.

Overall: HR Cloud has been a great resource for our Company. With our business operating out of many different locations and senior leadership often working remotely it has been great to have a system that can be accessed from any where and is easy for our employees to navigate. I love knowing where to find all the on-boarding documents, having the ease of checking time off requests before I run payroll, and using the note function to make any performance notes I need from anywhere. The staff support has also been amazing, responsive, and quick.

If only I implemented HR Cloud sooner....

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the work-flow automation (which saves me time) and the fact that everything is compliant (which I assume will save me headache down the road).

As an owner of an agency that is scaling headcount, I really value the out-of-the-box work-flow that HR Cloud enables. For example, onboarding a new employee went from a flimsy Google Doc checklist (that was never up to date and looked pretty unprofessional in retrospect), to a polished looking new hire dashboard that updates automatically to ensure my onboarding process is fully compliant with all the stuff.(e.g. i9 / eVerify).

I also use HR Cloud's "People" app to keep my org chart updated in real-time (which I love) and share team reporting structure and bio info with new hires so they get to know everyone (which helps make the onboarding process much more fluid and friendly which is really important as we have a distributed team).

Cons: When I first started using HR Cloud they didn't have all the integrations that they have today. One example of an integration I wish they had sooner was for an applicant tracking system. I'm eagerly awaiting the launch of their own ATS so I can consolidate my HR tools into one platform.

Overall: - Improved the first impression we convey to new applicants / hires

- Added structure / process to our employee onboarding

- Improved compliance with employment regulations

Couldn't have asked for a better onboarding solution!

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: HR Cloud is super easy to use on the both the admin and user side. We use Onboard for all of our new hires, making it easy to get paperwork completed, share more information about our company, detail first day expectations, etc. I love that we are able to brand and customize the look. The team at HR Cloud is nothing but helpful and makes onboarding headache free!

Cons: The ADP integration had a few bugs at first, but nothing the HR Cloud team couldn't fix once I made them aware. The response I received was immediate. No complaints!

Quick and Convenient

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite feature of HR Cloud is simply the ease of onboarding. I don't have to wonder how our new hires are doing with their paperwork; I can log in and see their progress for myself. Not having actual papers to potentially lose is another huge plus!

Cons: The only con that I have experienced is that the initial welcome email that is generated by HR Cloud is oftentimes directed to my new employee's junk mail. I combat this by proactively letting them know to check their junk mail for the onboarding welcome email.

Capterra loader

We have used Onboard to easily guide multiple new hires through the initial hiring process.

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We first and foremost like that Onboard keeps us in line from a compliance standpoint, which is extremely important. This program has helped dramatically working with new hires to e-sign documents, creating fillable PDF's and even automating some of those tasks. We have found that Onboard greatly reduces the time that it used to take to get a new hire up to speed.

Cons: It hasn't happened very often, but there have been instances where emails that are generated through the system end up in a new hire's junk folder in their email.

Overall: Ability to easily on-board new hires and guide them through the process efficiently.

Helps keep track of tasks

Dec 29, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Clean interface that allows users to navigate between tasks and portals. Portals are neat and clean.

Cons: Difficult to put in forms and tasks. Forms sometimes messes up. Tasks do not integrate with other platforms. Some of the mandatory fields are not needed.

Enjoy using this product and great customer service!

Dec 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use and excellent customer service. Easy to enter employee information, along with documentation and notes. Easy to explain to the employee how to use it when they receive their information to complete.

Cons: I have trouble with finding how to easily correct a task that I may have done wrong, however; with great customer service, you have been able to help me each time.

BEST HR ONBOARDING TOOL!

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The implementation process was a breeze. I had one hour long phone call and voila I had a new fancy on boarding tool!

Cons: There a quite a few clicks when you need to download a document (this isn't a huge deal though).

Overall: My experience with HR Cloud has been phenomenal. Their support team is fast to respond, the tool is easy to navigate and it has really streamlined on boarding for our company.

Highly customizable

Nov 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Gold plated service...On time, on our schedule, and productive discussions with the HRCloud Team.

Pros: Once I learned how to create forms, tasks, and use permissions, I found this software uniquely adaptable to our unique needs. The capabilities of the system is far broader than at first glance. Most software for HR has too many limitations governing its ability to be uniquely customizable. When it comes to users of the system, it is so highly intuitive, and easy to use that employees readily respond.

Cons: It takes a bit of practice and testing when learning how to develop forms and tasks. The system has far more capabilities than I had initially expected. It is worth the time to delve into the system to fully utilize its capabilities.

9/10 application; 15/10 support team

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. most amazing customer support

2. well structured, easy to navigate

3. fast introduction and learning experience when first being introduced to HRCloud

Cons: 1. missing is a good vizualisation/charts feature of the HRCloud data

Overall: Very good application for our needs as a small/mid-size company. A great application to manage and keep track of personnell and consultants.

It's the internal social network that companies need now.

Jun 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: You can recognize your coworkers with kudos and the company directory is very useful to find information faster than looking it up elsewhere. Plus it's free!

Cons: There is more functionality on the web version than the mobile but the mobile is really easy to use.

Overall: Gets everyone at my company on the same page and helps me see what is going on at all of our other offices.

Quick, supportive, accessible from anywhere.

Dec 11, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have been able to take advantage of the partnership between engagedly and HR Cloud, HR cloud and engagedly made this integration seamless, our employees can get right to their goals without having to log into engagedly from the HR Cloud system. I also love that customer support we get-every question we send is solved usually within 24 hours.

Cons: Time off-I wish I could look specifically at one employee instead of the entire list- but I can sort the list alphabetically.

Overall: Easily can use the software from anywhere, great customer service, more organized HR because we don't have to worry about storing documents. Ability to on-board quicker because of e-signing forms.

Very Useful

Nov 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer support is great and very helpful/responsive. There is a lot of upside to this product, integration is key.

Cons: Integration is a large part of our process and there are still some one offs we run into and the integration system is still being expanded upon.

Easy to use, great for our needs.

Jan 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Search-ability is great when sifting through many people. It's easy to sign people up and our users have had few problems.

Cons: There are too many things to open to get to a document that has been uploaded. It is a lot of clicking to get to one thing.

Easy, functional, organized

Nov 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: How easy it is to navigate, the ability to process the necessary paperwork to get an employee on boarded, the time off functionality and ability to use balances for our salaried people. How easy it is to reset someones password.

Cons: The password requirements are a bit hard to remember, which is good for security purposes but we have a lot of employees who get locked out of their account.

Overall: We are way more organized, can collect the proper documentation we need when an employee is starting but also through an employees time with us. It is easy to pull up any document or note we need to reference from anywhere.

Great Product - Crazy Expensive

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
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Pros: This software interface is very clean and easy to navigate. E-Verify is included and done automatically which saves time. Mobile friendly. Unlimited users.

Cons: This software is crazy expensive compared to similar products. No option for month to month or annual contract price is based on number of new hires and when you have as many as we do it makes no sense.

Excellent platform to streamline the on boarding process

Sep 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: On boarding checklists and documents customizable for your company/industry needs. Implemataion staff were very willing to work with you to create the onboarding portal you need

Cons: Needs to have better integration with ADP for salaries/wage rates. Otherwise, so far no issues with the program once implemented

Love the way it lets my company stay as paperless as possible!

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: No more employee files stacking up in my filing cabinet! Very friendly team that help you get your HrCloud system ready to use.

Cons: I wish it had more employee interaction and a way to keep building into their employee file even after they are hired.

The issues that have raised have been nearly impossible to resolve.

Dec 20, 2017
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
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Cons: The lack of support for issue resolution--I am an HR Administrator user, and it seems like the implementation team doesn't get nearly enough support when issues arise.

Easy to use

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to add documents to each section. Ability to add in signatures and approvals for each section.

Cons: There are no cons at this time. The software is intuitive and easy to start using with very little training or customization.