# HR Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HR Cloud the right Onboarding solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132599/HR-Cloud/reviews --- HR Cloud 4.7 (84) [View alternatives](https://www.capterra.com/p/132599/HR-Cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HR Cloud Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews Peter G FounderDesign, 51 - 200 employeesUsed the software for: Less than 6 months. “We’ve customized workflows to match our process and nothing gets lost, completed onboarding documents and performance tracking tasks remain accessible at all times.“ July 27, 2025 VA Vanisha A HR SpecialistHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: 1-2 years. “Its is expensive for small business it can potentially have high implementation cost and lack of transparency.“ January 17, 2025 HH Holly H Chief of StaffHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “Not just ideas, real screens, workflows, even a mobile-friendly setup for our field staff.“ June 17, 2025 BR Brandon R Registered Behavior TechnicianHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “Not ideal for smaller businesses like mine, especially since pricing plans can vary.“ March 29, 2025 LP Leah P Chief Executive OfficerHuman Resources, 2 - 10 employeesUsed the software for: 6-12 months. “As a company that cares a lot about people, this tool helped us show new hires that they matter from day one.“ June 26, 2025 EA Ekin A HRCivil Engineering, 51 - 200 employeesUsed the software for: Less than 6 months. “We have difficulties in defining the first data to the system.“ December 23, 2024 JM Jessica M Customer ServiceLogistics and Supply Chain, 2 - 10 employeesUsed the software for: More than 2 years. “We stay updated on news, contacts are streamlined, onboarding is more smooth, and I no longer need to fetch paperwork every time someone takes a day off.“ February 2, 2025 DM Denis M Security officerAccounting, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The cost of HR cloud can be expensive for small or new businesses“ January 21, 2025 ## Showing most helpful reviews Showing 1-25 of 84 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shivani G. HR Executive Human Resources Used the software for: 6-12 months ### "Automated platform for HR" January 22, 2025 5.0 Pros It makes easy to integrate all the cycle of Human Resource functions Cons Customer support service can be improved Review Source EG Emily G. VP of Operations Information Technology and Services Used the software for: Less than 6 months ### "Great human resources application for a small, growing team" September 7, 2022 5.0 Overall, I am very pleased with our purchase. I imagine that it will prove its worth even further as our team continues to grow. Pros The best part about HR Cloud is the constant support. Zvonimir has gone above and beyond to help us create the platform we desired. We also appreciate the ability to customize HR Cloud's functions in a way that I did not experience with some of the competitors. Our biggest use for this software is the Recruit module. It has been a huge time saver in tracking candidates throughout our recruitment process. Cons Some features were not available out of the box. So there were a few things that took some time to set up. However, this is not completely bad in that we have been able to create a platform that suits our needs with the help of HR Cloud's fantastic support team. Additionally, they have pushed out several updates since we started using HR Cloud a few months ago. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) BambooHR was great in many ways, but it did not integrate with Quickbooks payroll- a feature that was important to us. Also, while the platform was better "out of the box", it did not offer us the same options for customization that HR Cloud does. Additionally, the support from HR Cloud is unmatched. Review Source MB Mark B. Founder and CEO Apparel & Fashion Used the software for: Less than 6 months ### "HR Cloud review " September 1, 2024 3.0 Pros Keeps accurate information on employees, works well with payroll Cons Has a hard time with large storage. Suffers with large data Review Source KC Kelly C. Human Resource Director Construction Used the software for: 6-12 months ### "Thrilled with Product, Service & Support!" September 19, 2019 5.0 The team at HRCloud always listens and does whatever they can to make the system work for our needs! I LOVE that I am still working with the same person who managed the original implementation. Representative is knowledgeable, professional and an absolute pleasure to work with. She is always responsive and patient and creative. I feel like HRCloud is on my team. Pros Ease of use and adaptability. I was a previous user of ADP at another company, and when I reviewed HRCloud, it reminded me of the great features found in that product. But HRCloud is BETTER! It is simplere to use and more adapatble; AND the team at HRCloud is able to make quick modifications that customize it to our use without rewriting the program or waiting for another release. Cons I wish I could see/do more as an administrator from the Hr Cloud App itself, but that isnt really a huge issue. Reason for choosing HR Cloud The features and cost/value Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) Product not meeting our needs and lack of responsiveness Review Source CV Corinne V. HR Generalist Furniture Used the software for: 6-12 months ### "A great time to get HR Cloud!" May 15, 2019 4.0 Pros The system is very user friendly and our employees love the Workmates feature! The customer service team is beyond helpful and take all of our suggestions into consideration. It's been great to see how much HR Cloud has progressed in the short time we've used the system. Cons There is plenty of room to progress, and we are often making suggestions for ease of use or customization's. While there are some things we wish the system had right now, we feel heard by the HR Cloud team, and trust that the system will only get better with time. Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing HR Cloud Price and Workmates. We loved the social feed/kudos options, and no other product had this built yet. Review Source HH Holly H. Chief of Staff Hospital & Health Care Used the software for: Less than 6 months ### "Cut Caregiver Onboarding Time in HALF. No Joke." June 17, 2025 5.0 Our HR processes were drowning us. Onboarding new caregivers took forever, paperwork was everywhere, and tracking compliance felt like chasing ghosts. We needed something simple but solid to get our team back to focusing on patients, not spreadsheets. We basically threw our messy HR world at ’em. They helped us prioritize what mattered most (onboarding & compliance tracking), then built a custom prototype for us super fast. Not just ideas, real screens, workflows, even a mobile-friendly setup for our field staff. They handled everything: user stories, testing, training docs, and they made it feel like our system from day one. Pros 1\. They sat with us (virtually lol) and figured out our biggest headaches: onboarding + compliance tracking. 2. Built a CUSTOM prototype in weeks, not some off-the-shelf junk. Mobile-friendly for our field staff, simple enough for our 70-year-old volunteers. 3. Gave us REAL tools: digital forms, automatic license alerts, even checklists for new hires. Felt like they built it JUST for hospice work. 4. They got hospice immediately. Asked about our long drives, emotional days, last-minute staffing crises… and built tools that HELPED. Cons No major complaints. Wish we’d added time-off requests to the first build, but they’re adding it now! No biggie. Review Source JM Jessica M. Customer Service Logistics and Supply Chain Used the software for: 2+ years ### "A good HR management solution tool." February 2, 2025 5.0 HR Cloud has made managing my team’s HR needs so much easier, especially while everyone is remote working. We stay updated on news, contacts are streamlined, onboarding is more smooth, and I no longer need to fetch paperwork every time someone takes a day off. Pros I like how easy HR Cloud makes HR onboarding, employee management, and time-off tracking. The user interface is very user-friendly, and their automation features save me a lot of time each day. Cons Some of the more advanced features need extra configuration to work, and the mobile app is a bit limited. Review Source BR Brandon R. Registered Behavior Technician Hospitality Used the software for: Less than 6 months ### "Streamlining Human Resources Management" March 29, 2025 5.0 I really appreciate the secure data storage, centralized data, and automatic updates. It ensures a smooth process for employees. Pros I love that HR Cloud offers enhanced accessibility and improved data security while reducing the amount of paperwork. Cons Not ideal for smaller businesses like mine, especially since pricing plans can vary. Review Source LM Lettie M. Manager Legal Services Used the software for: 6-12 months ### "Effective Program for HR" January 23, 2025 5.0 We have had a good experience with it. It has great features and it is user friendly and provides great security features for data. Pros Data and time management efficiency. That it provides tools and resources for effective HR processes. Cons The cost of set up at inception which was a little pricey. Review Source MA Moeed A. Hr. and Optimization Consultant Human Resources Used the software for: I used a free trial ### "Comprehensive HR Solution with Great Reporting" June 11, 2025 5.0 Overall, I've found HR Cloud to be a valuable asset in managing our workforce, especially with its robust reporting and analytics capabilities. Pros The comprehensive suite of features, including onboarding, benefits, and performance management, makes it a complete HR solution. This software is amazing. Cons Occasional delays in customer support response times could be frustrating, especially when resolving urgent technical issues with the cloud application. Review Source AT Aklesh T. HR Computer & Network Security Used the software for: I used a free trial ### "Good Software for HR and Employees" January 30, 2025 4.0 I had used this product and its user-friendly interface, making it easy for HR teams to manage tasks like onboarding, employee engagement, and document management. Productivity for both HR professionals and employees. Pros HR Cloud is user-friendly interface and making it easy for HR teams to manage tasks like onboarding, employee engagement, and document management. Cons Every things is good but Pricing could also be a consideration for smaller organizations with limited budgets. Review Source tB t B. HR Accounting Accounting Used the software for: 6-12 months ### "HR cloud user" February 4, 2025 5.0 very helpful and user friendly for all users Pros Easy, Self explainitory and navigation is simple Cons i do not have any cons as of todays date Review Source MT Manika T. HR Executive Information Technology and Services Used the software for: I used a free trial ### "Best HR Cloud Software" January 20, 2025 5.0 As i am working as an HR, i have a personal experience using this software.. it helps the HR team to work smoothly related to payroll, benefits, compliance etc. Pros HR cloud is a cloud based solution to automate the processes for HR. One time Subscription purchase only. Cons Initial process is little bit complex... Review Source VW Valerie W. Director Education Management Used the software for: Less than 6 months ### "HR Cloud Review" January 6, 2025 5.0 Ability to track recruiting, onboarding, offboarding, management all in one place Pros All in one software for employee recruiting, onboarding, managing, etc. Cons There is nothing I like least about HR Cloud, except maybe to add some areas like comp & benefits Review Source CS Craig S. IT admin Computer Networking Used the software for: I used a free trial ### "Still testing this product" June 7, 2024 4.0 Pros The deployment was easy, and I find it so far, not bad. Cons Still in trial, I'm awaiting some reviews by others here. Review Source MH Michael H. Owner Medical Practice Used the software for: Less than 6 months ### "Great so far" September 22, 2018 5.0 Very happy so far with the experience. Pros The software is very customizable. Onboarding checklist can be configured in a variety of ways including multi-step processes. You can make tasks optional, mandatory and require signatures--even for things like watching youtube videos which I intend to use for routine orientation tasks and eventually for ongoing training. Customer service has been fantastic. Due to the flexibility and customization it's taken me a long time to get my head around exactly how I want to use the system--I've asked a million questions and have always had very good support and guidance. The reporting is also quite good showing you exactly where everyone is in your application/onboarding pipeline and what tasks are complete and what tasks are incomplete. You have several sorting options so it's easy to stay on task for both employee and HR team. Cons It's still a new system so some things are still in the works (for me integration with Indeed.com was very important but not set up quite yet). They have been very receptive--on this issue an Indeed interface was created within a week. I tried other systems that felt more polished, but they were also more limiting and didn't quite do what I wanted/needed them to do whereas HRCloud has been very customizable. Review Source SW Stephanie W. Operations & HR Director Human Resources Used the software for: 6-12 months ### "Friendly product, friendly service" February 18, 2019 5.0 I am very happy with my customer service rep - and very happy overall with the customer support team. They are super responsive. In addition our employees love the product and always ask me if we can switch from TriNet to HR Cloud completely (it's not possible because HR Cloud isn't a PEO - but I wish we could!). Pros So I arrived at HR Cloud because our PEO system (TriNet) doesn't offer a time off system if you have unlimited PTO policy. In addition, we needed a more friendly HR and People Management system than what they provide. I like the overall look of the product, email alerts, and general friendliness and professionalism of the product. Moreover the customer service is great. The reps usually answer you within an hour, and even if they can't solve your problem right away they usually layout a timeframe of when it will be accomplished. Cons Sometimes the admin functions aren't where you think they will be - things like sending the employee a new activation email or changing their status from active / inactive, removing the employee, etc. The admin side of things could be streamlined. I end up clicking on a lot of buttons to try to get to my end goal... and sometimes I don't succeed which can be frustrating. But I would rather this than a terrible user experience from an employee perspective - the employee perspective is very user friendly. Review Source DS Danita S. Human Resources Coordinator Religious Institutions Used the software for: 1-2 years ### "Great company, product and support team!" May 14, 2019 4.0 Our goal was to get everything online and less paper. HR Cloud did that for us. They are great to work with and are always trying to make things better! Pros The ease of use on the new hire side. We consistently hear how nice HR Cloud is when coming on board. Also, the customer service is second to none! Cons The company is fairly new and we have come across things it doesn't have that we need. But features are being added regularly, and the team is always listening to our needs. Review Source KC Kaylee C. HR Analyst Utilities Used the software for: 6-12 months ### "Great Platform with Fantastic Service and Support " November 16, 2018 4.0 We now have a reliable resource for our very unique onboarding process that maintains both, compliance and efficiency for our company. Additionally, we are working towards eliminating hours of manual data entry thanks to the hard work of the HR Cloud Development team in designing our HRIS integration. Pros The flexibility and dedication to meet our VERY unique onboarding needs. The HR Cloud development team worked diligently to implement our platform, and continues to roll out updates and enhancements based on feedback or requests. Cons Limitations with user accounts. Current employees cannot be updated with a company issued email address without requiring a confirmation email. This would not be an issue in most industries, but our field based employees struggle with the process. Review Source KC Kamian C. HR Specialist Mental Health Care Used the software for: 6-12 months ### "HR Made Simple!" October 25, 2018 5.0 Our experience with HR Cloud has been great. We have found it to be a extremely helpful tool in keeping all of our employees government compliant as they are on-boarding and continuing in employment with our organization. Pros At our company we are required to follow a stringent set of State guidelines which includes a mountain of forms and documents for new staff members. This software has simplified our on-boarding process, documents and forms storage, and document renewal in wonderful ways! What was once tedious and time consuming is now quick and easy. Cons As a relatively new product, there are a few glitches here and there. However, the customer support is exceptional so I can barely count this as a con. Review Source DH David H. Administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "Thank you HR Cloud" July 1, 2019 5.0 Overall, I'm very happy. I went from a manual, paper-intensive HR process to 100% digital because of HR Cloud. Pros Excellent implementation and post-sale customer service. My Implementation Consultant - Grga - is easily reachable and able to quickly implement whatever I need. Cons I wish the self-service capabilities were a little more accessible and easier to use. Review Source JB Jeremy B. VP, User Experience Staffing and Recruiting Used the software for: 1-2 years ### "Great product - more that meets the eye" January 8, 2019 5.0 Excellent software, excellent customer service, lots of flexibility. Very helpful and friendly product team Pros Very easy to use Great UI\\UX interface Performance is excellent Product allows for customization Cons Would be great to have the ability to 'white label' the product Review Source RP Rachele P. Admin Construction Used the software for: Less than 6 months ### "Simple HR Platform" March 1, 2019 4.0 Pros The ability to customize pages and create dynamic forms for simple onboarding. Cons Not able to organize documents and some of the terms used in the programming could be miscategorized. For example : uploading a document and selecting "everyone" as the view would be the employee and other managers only but it reads as everyone within our company could view the document. Review Source SD Shirley D. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Implementation process made a difference with HR Cloud software!" February 1, 2019 5.0 Extremely pleased with my experience. I needed to onboard almost 100 users and HR Cloud was able to get us set up quickly. The implementation process and support from beginning to end was excellent. Our implementation specialist got me set up in no time. I didn't have a hard time explaining our requirements and process. He is very responsive and offered solutions that streamlined our processes. I couldn't be happier. Pros Great product, user friendly, easy to use, excellent customer support and implementation process Cons None at the moment although I can only look forward to whatever enhancements are put in place. Review Source AB Alex B. Social Media Computer Software Used the software for: Less than 6 months ### "It's the internal social network that companies need now. " June 8, 2017 5.0 Gets everyone at my company on the same page and helps me see what is going on at all of our other offices. Pros You can recognize your coworkers with kudos and the company directory is very useful to find information faster than looking it up elsewhere. Plus it's free! Cons There is more functionality on the web version than the mobile but the mobile is really easy to use. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.