# Page 2 | HR Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is HR Cloud the right Onboarding solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132599/HR-Cloud/reviews

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HR Cloud

4.7 (84)

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Last updated March 13th, 2026

# Page 2 - Reviews of HR Cloud

## Showing most helpful reviews

Showing 26-50 of 84 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Peter G.  
Founder  
Design  
Used the software for: Less than 6 months

### "Rapid Onboarding"

July 27, 2025

5.0

Onboard makes hiring and employee management so much easier. We’ve customized workflows to match our process and nothing gets lost, completed onboarding documents and performance tracking tasks remain accessible at all times. Having E-Verify built in as a task is a real game changer, and the integration with ADP means our systems are fully in sync. It’s been a big help in streamlining team collaboration, improving how we track new hire milestones, and reducing the learning curve for new HR team members.

Pros

I love how quick and easy HRCloud is! The ease of use has been a huge win for our team, especially as we transitioned from paper-only onboarding to a fully digital process. Being able to complete E-Verify checks directly within the app saves so much time and reduces back-and-forth. Our rep is incredibly responsive—it’s rare these days to consistently speak to a real person instead of a bot. That personal touch adds real value for money in our experience.

Cons

I can boldly say that there isn’t anything I dislike. It’s intuitive, flexible, and just works the way it should.

Review Source

GB

Gabriel B.  
Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Smooth Onboarding Journey"

June 26, 2025

5.0

I’m very happy with HR Cloud for onboarding. It cut down our setup time a lot and made the process smooth. New team members can start work faster, which is great for us in space research. I feel more organized now and our HR staff can focus on people rather than paperwork. The customer support has been very helpful whenever we had a question. I think HR Cloud is a good fit for our company because it saved us time and helped our hires get into the work easily.

Pros

I’m the CEO of Space Debris Foundation and HR Cloud made it much easier to bring new team members on board. Before HR Cloud, we had to send papers and emails for everything. Now new hires log in and see a clear checklist of tasks. They can fill out forms and sign documents online. This saved us a ton of time and paper. I also liked that we could customize things with our own videos and content about our mission. That made new engineers feel like they belong before day one. The system sends email reminders too, so people don’t forget steps. It’s cloud-based, so even our hires in other states can finish onboarding from home. Overall, it really speeds up bringing people into our space research projects.

Cons

A few of our staff work in the field with spotty internet, so they had trouble logging in when the connection was slow. This issues is minor but worth mentioning. After a short learning curve, everyone caught on. The support team helped us sort things out quickly.

Review Source

Larry H.  
Engineer  
Architecture & Planning  
Used the software for: 6-12 months

### "Hr Cloud is setting the bar"

January 11, 2025

5.0

Excellent stand alone HR SOFTWARE .that everyone in my upper management team uses and talks very highly about HR Cloud.

Pros

That its a all in one hr system that tracks employees progrrss from the first day on the job.

Cons

There's nothing really i have to complain about with HR Cloud

Review Source

LP

Leah P.  
Chief Executive Officer  
Human Resources  
Used the software for: 6-12 months

### "Made Onboarding Easy for Everyone"

June 26, 2025

5.0

HR Cloud helped us take onboarding from messy and slow to fast and friendly. As a company that cares a lot about people, this tool helped us show new hires that they matter from day one. It saved us time and helped our team feel more connected.

Pros

What I liked most about HR Cloud was how simple it made things for our new hires. Everything from forms to welcome notes felt smooth and easy. It made people feel like they belonged right away.

Cons

The thing I liked least was that the mobile experience could be a little clunky at times. It worked, but I wish it felt a bit quicker on the phone.

Review Source

HH

Holly H.  
Chief of Staff  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Cut Caregiver Onboarding Time in HALF. No Joke."

June 17, 2025

5.0

Our HR processes were drowning us. Onboarding new caregivers took forever, paperwork was everywhere, and tracking compliance felt like chasing ghosts. We needed something simple but solid to get our team back to focusing on patients, not spreadsheets. We basically threw our messy HR world at ’em. They helped us prioritize what mattered most (onboarding & compliance tracking), then built a custom prototype for us super fast. Not just ideas, real screens, workflows, even a mobile-friendly setup for our field staff. They handled everything: user stories, testing, training docs, and they made it feel like our system from day one.

Pros

1\. They sat with us (virtually lol) and figured out our biggest headaches: onboarding + compliance tracking. 2. Built a CUSTOM prototype in weeks, not some off-the-shelf junk. Mobile-friendly for our field staff, simple enough for our 70-year-old volunteers. 3. Gave us REAL tools: digital forms, automatic license alerts, even checklists for new hires. Felt like they built it JUST for hospice work. 4. They got hospice immediately. Asked about our long drives, emotional days, last-minute staffing crises… and built tools that HELPED.

Cons

No major complaints. Wish we’d added time-off requests to the first build, but they’re adding it now! No biggie.

Review Source

Krishna T.  
Senior HR Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Streamlined and Reliable HR Cloud"

January 4, 2025

5.0

Pros

The HR Cloud platform has been instrumental in streamlining our HR processes, particularly in areas like onboarding, attendance tracking, and performance management. Its user-friendly interface and mobile accessibility have made it convenient for both HR personnel and employees. Additionally, the integration with payroll and compliance features has significantly reduced manual efforts and errors.

Cons

We would appreciate more customization options in reporting and analytics to better meet our organization's specific needs. Overall, it’s a reliable and efficient tool for modern HR management.

Review Source

VR

Verified Reviewer  
Director of Culture and Leadership  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "Woulda Coulda Shoulda "

February 4, 2025

4.0

Great presentation by the rep. It was our 2nd pic. It was my first pic...had to yield to our VP over our IT team.

Pros

Ease of use. Intuitive navigation. Fair pricing model.

Cons

Ultimately, had to choose software that was more "compatible" to our operating systems.

Review Source

Ivan G.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "HR Cloud A+"

January 31, 2025

5.0

Overall had a great experience, is a very user friendly product

Pros

Had a great experience using HR Cloud for management

Cons

Sometimes switching between systems was slightly hard

Review Source

Chirag K.  
QA Engineer  
Computer Software  
Used the software for: I used a free trial

### "A great HR tool"

January 21, 2025

5.0

We need a tool on which HR operation should become easy for us to manage the HR process end to end

Pros

it is easy to user and implement,it makes onboarding flow very easy

Cons

still I did not fine any issue at this time.

Review Source

VA

Vanisha A.  
HR Specialist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "HR Cloud Review "

January 17, 2025

3.0

Its ok the initial set up was not easy. It can be a great asset for growing business if they can get pass the initial cost.

Pros

The software focus heavily on employee engagement and integration capabilities. It is a god product that can grow with the business. It have a great selection of HR tools that covers the whole onboarding process.

Cons

Its is expensive for small business it can potentially have high implementation cost and lack of transparency.

Review Source

AT

Aklesh T.  
HR  
Computer & Network Security  
Used the software for: I used a free trial

### "Good Software for HR and Employees"

January 30, 2025

4.0

I had used this product and its user-friendly interface, making it easy for HR teams to manage tasks like onboarding, employee engagement, and document management. Productivity for both HR professionals and employees.

Pros

HR Cloud is user-friendly interface and making it easy for HR teams to manage tasks like onboarding, employee engagement, and document management.

Cons

Every things is good but Pricing could also be a consideration for smaller organizations with limited budgets.

Review Source

MA

Moeed A.  
Hr. and Optimization Consultant  
Human Resources  
Used the software for: I used a free trial

### "Comprehensive HR Solution with Great Reporting"

June 11, 2025

5.0

Overall, I've found HR Cloud to be a valuable asset in managing our workforce, especially with its robust reporting and analytics capabilities.

Pros

The comprehensive suite of features, including onboarding, benefits, and performance management, makes it a complete HR solution. This software is amazing.

Cons

Occasional delays in customer support response times could be frustrating, especially when resolving urgent technical issues with the cloud application.

Review Source

tB

t B.  
HR Accounting  
Accounting  
Used the software for: 6-12 months

### "HR cloud user"

February 4, 2025

5.0

very helpful and user friendly for all users

Pros

Easy, Self explainitory and navigation is simple

Cons

i do not have any cons as of todays date

Review Source

VR

Verified Reviewer  
Security officer  
Accounting  
Used the software for: 1-2 years

### "HR CLOUD REVIEW"

January 21, 2025

5.0

Pros

The speed of doing managerial duties such as tracking of employees progress and giving feedbacks

Cons

The cost of HR cloud can be expensive for small or new businesses

Review Source

MB

Mittal B.  
Technical Recruiter  
Information Technology and Services  
Used the software for: I used a free trial

### "Streamlined HR Platform"

December 24, 2024

5.0

HR Cloud offers a solid and intuitive platform that streamlines HR processes, making it a good fit for small to mid-sized businesses. It provides excellent value for organizations looking to simplify and modernize their HR functions

Pros

User-friendly interface Customizable workflows Easy to navigate for both HR teams and employees

Cons

Limited integration options with other third-party software Occasional system lag Customization process a bit time-consuming

Review Source

Prachi S.  
Senior HR Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Good HRIS Tool for HR Onboarding"

January 21, 2025

5.0

Overall the product is good for remote employees onboarding and recognition process.

Pros

Good HR tool which includes Onboarding to Employee Management and recognitions.

Cons

The look is little complicated and little tricky to use.

Review Source

MT

Manika T.  
HR Executive  
Information Technology and Services  
Used the software for: I used a free trial

### "Best HR Cloud Software"

January 20, 2025

5.0

As i am working as an HR, i have a personal experience using this software.. it helps the HR team to work smoothly related to payroll, benefits, compliance etc.

Pros

HR cloud is a cloud based solution to automate the processes for HR. One time Subscription purchase only.

Cons

Initial process is little bit complex...

Review Source

EA

Ekin A.  
HR  
Civil Engineering  
Used the software for: Less than 6 months

### "Human Resources"

December 23, 2024

4.0

Pros

We love that it is always accessible from anywhere.

Cons

We have difficulties in defining the first data to the system.

Review Source

VW

Valerie W.  
Director  
Education Management  
Used the software for: Less than 6 months

### "HR Cloud Review"

January 6, 2025

5.0

Ability to track recruiting, onboarding, offboarding, management all in one place

Pros

All in one software for employee recruiting, onboarding, managing, etc.

Cons

There is nothing I like least about HR Cloud, except maybe to add some areas like comp & benefits

Review Source

MH

Maggie H.  
Sr. Onboarding Administrator  
Renewables & Environment  
Used the software for: 6-12 months

### "Great, Efficient and User friendly tool! "

December 7, 2018

5.0

We had a bumpy start with our overall experience, but we've ended up in a great place and I'm super satisfied and pleased with the tool and customer service. As an HR professional, this has completely changed the way we bring in a new hire, improving the candidate experience, while making our lives easier by eliminating the manual aspects that come with onboarding. Customer support is fast, someone is always available. Since our roll-out, I've never had to wait on anyone to get back to me. It's almost instant! Thank you to HR Cloud for changing the experience!

Pros

I love how much you can customize and really tailor the system to fit the company's Onboarding needs. The tasks have proven to be super simple and fast for new hires to complete. I've seen a variety of new hires with different levels of technology knowledge jump in the system and handle all the items necessary to get them successfully onboarded into the company. We are a large company with many different hire types, and we've been able to customize each hire to receive what they need seamlessly. We use the tool strictly for onboarding, getting new hire documents complete and for that purpose we've had an awesome experience so far.

Cons

There are a few really advanced things that the system can't support. But most of the requests we've had, HR cloud has been able to produce down the road, or put it on the road map to roll out at a later time. The complex task feature is great, but I've noticed that downloading a document and completing that task can't successfully be completed on an iPhone (I've heard feedback that it can be done on an Android). Unless it's user error, this is what I've seen and heard with that specific task. I'd like to see the system have the capability to send direct e-mail communication to new hires and current employees, rather than it being a task to complete in the actual system. I'd like to also see the capability to increase the amount of user types within the system, and allow tasks or certain roles to be customized by the person, and not necessarily a user type.

Review Source

CE

Christopher E.  
Office Manager  
Consumer Services  
Used the software for: 6-12 months

### "Great software, with a full suite of HR Apps"

April 9, 2019

4.0

HR Cloud is not just some software to store paperwork; the different apps are great and serve different purposes. Onboard, Asset Tracker, Workmates (like an internal Facebook), Kudos and Offboard help to not online streamline and simplify my workload, but also help to build employee morale. My overall start with HR Cloud was a little rocky during implementation; partly because my company's structure is not the most straight-forward, but also because my implementation rep changed mid-way through the process. Luckily, my new rep is very knowledgeable and was able to help fix some mistakes that were made by the original rep. We are live with the software now, and while there is a learning curve, overall it is easy to use. The best part is, if you do need help, their chat window in the bottom right is fast and simple (if you can easily explain your problem in written form). The Customer Service reps are fast to respond and typically have no trouble getting you an answer. Overall my experience has been positive, despite a few bumps in the road. Certainly, recommend this software for any HR Professional trying to streamline their processes and keep better records.

Pros

The Onboard Checklists are great to streamline new hires, and ensure nothing is missed; but I really love ALL of the apps for this software.

Cons

On-boarding existing employees once the software implementation has completed is not the easiest. If the employee has worked for the company longer than 999 days, you cannot just simply use a pre-established checklist, but instead need to select individual tasks for them to complete. The 'Pro' for this is that a task like "Assign Work Phone Ext." won't just automatically get assigned, because at 999 days they probably already have an extension, but the 'Con' is that if you have 30 employees, in 5 different departments, and the need tasks from multiple checklists, it becomes very hard to ensure you click each task that pertains to their title only.

Review Source

Nika S.  
Talent Manager  
Management Consulting  
Used the software for: 6-12 months

### "Intuitive, efficient product which saves a lot of administrative time. "

December 28, 2018

4.0

Great product, great customer support, great implementation team. They do everything for you and make the whole transition process look easy and smooth. HR modules they offer are very useful and you get a comprehensive and easy-to-use HR solution.

Pros

If you work in HR or as a manager in your company, you will love this product. With HR Cloud, you will forget about all the administrative tasks you spent so much time doing. Definitely a big time saver, as all HR processes are automated. Additional features are added frequently and the customer support is absolutely amazing. They are available 24/7 and the whole team really puts a lot of effort in solving any issues you might have. I would definitely recommend it to anybody, especially if you still do not have an HRIS software in place. Embrace the technology and let the software take over some of your work.

Cons

Every country has different work law requirements and HR Cloud does not initially meet all the legal requirements for countries outside the U.S., however the whole HR Cloud team worked really hard with us and offered solutions to completely meet our needs and cover any legal obligations we had. Great effort from the implementation team!

Review Source

Elisa G.  
VP HR & Talent  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "A Game Changer for HR!"

September 17, 2018

5.0

I had a fantastic experience with this software and my implementation manager was a dream to work with! He was professional, flexible, responsive and very patient. He also had excellent knowledge of the product and was able to troubleshoot with me live rather than passing off to a development team or tech support. As far as what this product has done for our company, we went from zero process to a streamlined, efficient, organized onboarding experience for our new hires which receives rave reviews from our managers and new employees. As a company dedicated to employee experience and employer of choice status, this was in our top 2 initiatives of 2018 and well worth the investment!

Pros

Excellent ability to build out hierarchal workflow tasks, whether complex or simple. Love the consolidated process for multiple departments to keep in one record tied to an individual employee. User interface is fresh and has a professional but friendly feel. They are very open to feedback and explore development/feature requests timely.

Cons

It is a very robust software and can be overwhelming to learn if the user is not tech savvy. I don't see this as an issue for most regular users, but I do think it's quite helpful for the implementation point of contact to have intermediate to advanced technical proficiency.

Review Source

NS

Nate S.  
Human Resources  
Packaging and Containers  
Used the software for: Less than 6 months

### "Great Tool"

February 25, 2019

4.0

We utilized HR Cloud to move from 100% paper records to electronic records for employee information. HR Cloud has been helpful for storing older scanned forms and for producing and organizing electronic forms when onboarding new hires. We have been using HR Cloud for approximately 4 months. The interface is relatively clean and easy for our human resource manager and employees to use. We considered several other cloud-based HR programs in addition to HR Cloud, including Zenefits, BambooHR and ADP. One thing that was a little concerning was that HR Cloud had many less reviews than the others on various websites, the Apple Store and Google Play. We can't explain why this was, but one thing the reviews consistently stated was that their customer support was very good. This was important to us because we had no prior experience with HR software - and it turned out to be so true! It's been our experience that HR Cloud reps are incredibly personable and knowledgeable and they are readily available via email or video call. One other thing that may be helpful for some: We have a number of Spanish-speaking employees, so we were interested in a program that could be optimized in Spanish. Even though HR Cloud doesn't offer their content in Spanish, they are optimized for the web and our employees simply set up their browser (usually Chrome) to translate pages into Spanish. It seems to be working fine.

Pros

\- Relatively straight-forward, easy to use - Scales across our PC and mobile devices - Highly customizable - Helpful integration between Applicant Tracking and Onboard; allows us to post job openings to our website, Zip Recruiter, Monster, etc., receive applications electronically and manage within HR Cloud - EXCELLENT customer service via phone; decent self-help online reference materials - Good value for cost

Cons

\- Some Onboard functionality is not intuitive, so it can be a little cumbersome and/or frustrating when first getting used to the system - The mobile app and the People app within HR Cloud seem to be behind aspirations - both have limited functionality and we don't really use them

Review Source

Theresa W.  
Regional Director/Human Resources Manager  
Performing Arts  
Used the software for: Less than 6 months

### "Fantastic On-Boarding Software and so much more!"

November 16, 2018

5.0

Our overall experience with HR Cloud has been fantastic. We've been using the software for a few months now and we honestly couldn't be happier with our decision to choose this software over others. What really seals the deal for us is the customer service we receive. Our project manager is the best, he is always available and willing to help and problem solve with us. Furthermore, we have used the "chat" feature in the software for assistance and everyone we've chatted with is equally as helpful. This was a great investment.

Pros

Our favorite part about this software is how customize-able it is. In our line of business this is extremely important as we have seasonal employee, independent contractors, and full time employees. They each needed their own on-boarding experience, off-boarding tasks, as well as intermittent tasks after they're on-boarded during their employment. HR Cloud is even working with us on payroll integrations for all three different types of employee statuses.

Cons

Once you get the hang of using the software, it will make sense and you'll be able to use it in your sleep; however, it was a bit challenging in the beginning.

Review Source

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