Basic Business Systems

Basic Online CRM

4.5 / 5 3 reviews

Who Uses This Software?

All markets


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Basic Business Systems
  • www.basiconline.net
  • Founded 1979
  • United Kingdom

About Basic Online CRM

Online CRM - Helping you achieve more with less. Instantly see contacts within the same company and identify who has the buying power. Target only those that matter to you.


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Basic Online CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Integration
  • Email Marketing
  • Internal Chat Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Basic Online CRM Reviews


Excellent product

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: I feel there could be automated monthly reporting provided

Overall: We use this system to manage over 150 external contractors, it is very easy to use and maintain - highly recommended.

Ascot customer

Mar 28, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Great cloud based software, intuitive and easy to use. We have been a customer for many years now and rarely had a need for support.

Basic's online timesheet system has quickly become a valued tool for my business.

Feb 26, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For a small business operating in the professional services field, it is vital to be able to accurately record the time spent on individual client activities. Before using Basic's online Timesheet system, this was managed via a manual spreadsheet system, which was not only time consuming but open to potential inputting errors.

Now, I can quickly log all activities onto the online system, no matter where I am ¿ including related expenses ¿ and this creates significant efficiencies for me at the end of each month.
I can also provide a log-in to my freelance associates, so they too can report the time they are spending on specific projects. It has quickly become a valued tool for my business.