---
title: "EverTrue Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about EverTrue Software - reviews, pricing plans, popular comparisons to other Alumni Management products and more."
source_url: "https://www.capterra.com/p/132626/EverTrue/"
page_type: "product"
language: "en"
publication_date: "2026-11-01"
---

# 

 EverTrue Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

EverTrue

## What is EverTrue?

EverTrue’s data, software, & services empower advancement teams to create personal experiences for donors. 100s of organizations fuel engagement by understanding and reaching alumni via EverTrue’s social, wealth, interest, and career data sources and engagement software. EverTrue solutions include ThankView, the top personal video platform for fundraisers; Pledgemine, which delivers smarter, personalized direct mail; and Fundriver, the leading endowed fund accounting and reporting software.

## What is EverTrue used for?

[Alumni Management](https://www.capterra.com/alumni-management-software/)[Higher Education](https://www.capterra.com/higher-education-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 63 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for EverTrue?[Manage this product listing](https://www.g2.com/products/evertrue-signal/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EverTrue

4.8 (63)

VS.

[4.5 (1,482)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (63)

Ease Of Use

4.3 (1,481)

Value For Money

4.6 (51)

Value For Money

4.5 (1,218)

Customer Service

4.9 (59)

Customer Service

4.8 (1,380)

## EverTrue alternatives

[4.7 (1,288)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (513)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting price

$68.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/132626/EverTrue/alternatives/)

## FAQs about EverTrue

Overview

### What problems does EverTrue solve?

EverTrue solves slow, technical-support-dependent prospect research by letting fundraising teams search, segment, and share CRM records using geographic, demographic, giving, and LinkedIn criteria. Gift officers and prospect development staff use maps, trip planning, calendar-linked visits, contact reports, and data-update requests to prioritize outreach, find nearby prospects, and coordinate fieldwork.

Answer based on 24 reviews

Overview

### Which roles and teams benefit most from EverTrue?

EverTrue is most used by advancement, annual giving, and major gifts teams that identify prospects, manage donor portfolios, and prioritize outreach. Alumni relations and development leaders use it to strengthen engagement and fundraising strategy, while prospect research, data, and advancement applications staff maintain donor insights, reporting, and relationship records.

Answer based on 63 reviews

Overview

### What company size and specific industries is EverTrue built for?

EverTrue is designed for higher education advancement teams, including colleges and universities that need help identifying and reaching donors. It is built for organizations in the higher education sector rather than general business users, making it most relevant for institutional fundraising and alumni engagement programs.

Features and Usability

### What are the key features of EverTrue?

EverTrue includes core filtering, fund accounting, and collaboration tools, plus donor and volunteer management for fundraising teams. Reviewers frequently discuss prospect search, data segmentation, alumni engagement, and mobile access. Mapping and My Trips support visit planning, while contact management, giving history, online giving pages, and LinkedIn integrations support constituent research and outreach.

Answer based on 24 reviews

Integrations

### Which third-party tools and platforms does EverTrue integrate with?

EverTrue integrates with nine third-party tools: Blackbaud Raiser's Edge NXT, Emma, Eventbrite, Google Maps, Graduway, Hustle, Neon CRM, ThankView, and Zoom Workplace. These integrations support fundraising, event management, alumni engagement, messaging, donor relationship management, video meetings, and location-based data workflows.

Answer based on 10 reviews

Getting Started and Support

### What training and onboarding options does EverTrue offer?

EverTrue provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled virtual learning, written reference materials, and self-paced viewing for teams that need setup and product information.

Answer based on 9 reviews

Getting Started and Support

### What customer support options does EverTrue offer, and how do users rate the experience?

EverTrue offers Email/Help Desk, FAQ/Forum, and Knowledge Base support. Users generally describe the support team as responsive, friendly, and engaged, with issues often resolved quickly. Some users report feeling heard and well supported, although one reviewer noted that early adopters felt somewhat overlooked as the company grew.

Answer based on 21 reviews

Features and Usability

### How well does EverTrue help with prospect search?

EverTrue makes prospect search and geographic segmentation easier for fundraising teams, with filters, lists, and map-based planning. Gift officers use location, giving, education, and LinkedIn data to identify prospects and organize visits. Some users want access to more searchable fields and reporting options, while occasional loading delays can slow work.

Answer based on 24 reviews

Features and Usability

### Is EverTrue easy to use for fundraisers?

EverTrue provides an intuitive interface that helps fundraisers find constituent information, create lists, and prepare for visits quickly. Gift officers and prospect development teams value its accessible mobile and desktop workflows, especially when working away from the office. Some users encounter app crashes, LinkedIn sign-in issues, and minor calendar or contact-report editing friction.

Answer based on 19 reviews

## Features

AI summary

Based on 618 Alumni Management reviews

Capterra reviewers highlight these as the features buyers care about most when choosing alumni management software:

-   **Contact Database** (**49%** of reviewers rated this feature as critical)
-   **Communication Management** (**30%**)
-   **Content Management** (**39%**)

EverTrue includes **Communication Management**, which gives teams a way to manage outreach and stay connected with alumni audiences. However, it does not include **Contact Database** or **Content Management**. Instead, the product offers **Data Import/Export** (**43%**), a feature reviewers also rate highly. This can help organizations move records in and out of the system more easily and keep information accessible, helping businesses manage alumni communications and maintain cleaner data workflows.

Campaign Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Contact Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

For Nonprofits

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

EverTrue 32 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni
- Assignment Management: Assign issues and tasks based on availability or required skills
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Customizable Fields: Customize data fields to support various needs and use cases
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Donor Discovery: Search 3rd party databases to identify potential donors
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- For Alumni Associations: Designed for alumni organizations and associations
- For Higher Education: Software designed for higher education organizations
- For Nonprofits: Software specialized for non-profit organizations
- Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)
- Fundraising Management: Activities related to raising money for a specific cause
- List Management: Manage contacts across multiple mailing lists
- Mobile Access: Access software remotely via mobile devices
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (61)

4.6

Based on 61 reviews

## Pricing

Value for money

4.6 (51)

### Starting price

Free trial not available

Value for money

4.6 (51)

4.6

Based on 51 reviews

## Integrations

[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[

Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[

ThankView](https://www.capterra.com/p/183093/ThankView/)[

Graduway](https://www.capterra.com/p/134140/Graduway/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (59)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (59)

4.9

Based on 59 reviews

## User reviews

Overall rating

4.8

Based on 63 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(50)

4(13)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Assistant Director

Used the software for: 3-5 years

### "Great for custom giving pages"

4.0

December 16, 2019

Pros

I mainly use EverTrue for the custom giving pages. Using these has allowed us to mirror our emails to match the giving page. In turn, this has increased our conversion rates. EverTrue also gives us the ability to see the visitors, who started the form and gifts. Those figures have never been available to us so this has allowed us to better prove our worth. The forms are super easy to set up and to fill out as a user. There is even a recurring option which is huge for us.

Cons

While the pages are super easy to set up and use, they are lacking space for more text. I understand the pages shouldn't need a lot of text as people should know what it is about before getting to the page but additional text space would be useful at times as putting text on the image in the background is not ADA compliant. The main functionality or EverTrue lies in the prospecting abilities. That area is not relevant to my position so I don't like that we have paid the full price for EverTrue when a lot of the functionality isn't used.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior Director Business Intelligence, Analytics and Data Services

Used the software for: 3-5 years

### "New frontier for Data and Volunteers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 4, 2019

Overall, we are extremely happy with EverTrue. We feel that we get allot of value for the investment in the platform. Our customer success manager has been wonderful and has kept us engaged with everything that is happening.

Pros

A single platform for our prospect research, Annual Giving and volunteers to access a rich set of data. Continually evolving the platform and adding new features. Daily syncing of our data. Opportunity to review and see engagement data with Facebook. This was a set of data that we didn't know we really needed, and now that we have it, it has really become a core part of our data set.

Cons

We really don't have many cons in terms of the core platform, other then our desire to have APIs available for data exchange. It is supposed to be a part of their roadmap. We had also used their Directory, and it was really wonderful have a single platform for all these Alumni tools. They are no longer providing that capability, so that is disappointing to have to work with another vendor.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Assistant Director

Used the software for: 1-3 years

### "Evertrue"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

May 29, 2019

Pros

Ease of use. Everything is in one place from prospecting to execution of visits to stewardship.

Cons

Evolution of service. As the company has gotten bigger, the early adopters have been left behind a bit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ryan M.

Prospect Development Analyst

Used the software for: 3-5 years

### "3 Things That Changed How We Work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 30, 2019

I have been working with EverTrue for more than three years. In that time, I have always felt like a priority when I encounter issues. I have a voice that is heard, regardless of the size of my institution, and that makes it worth my time to maximize our usage of the platform. Creating a great tool and fostering a culture of constant improvement keeps them relevant in the industry; investment in the customer relationship makes them valuable to us.

Pros

Consumption: Databases are built to store information extremely well but not make it easy to access quickly or intuitively. You have to learn another language of form acronyms to get at basic information. Using EverTrue has allowed us to transform data consumption by putting constituents in a context that is relevant. Users can see who they are, where they work, and their relationship with us alongside real-time info from third-party sources that we could simply not catalog efficiently. Collection: We make a great effort to keep our data clean and up-to-date, but people change faster than we can work. Our greatest sources of information are the frontline fundraisers. People inadvertently fill in gaps in conversation and EverTrue helps us capture those updates by reducing barriers. We empower anyone who interacts with constituents to help keep connected by retiring old data and suggesting updates through the platform. This further reinforces the value of having one main software destination from which to work. Communication: Gone are the days of submitting forms or writing emails with context to make sure we are talking about the same person. We take all communication that doesn’t need to be preserved to EverTrue’s comment functionality. It works like social media but without the awkward relatives filling up your feed. Tag a coworker on a profile and exchange ideas on how to engage that constituent. Share a link to a timely news article so they have it for their donor visit

Cons

There are the small quality of life things that detract from the user experience at times. You lose your spot in a list if you select a profile. You can avoid the issue by opening each profile link in a new tab in your browser, but that does take away from the seamless nature of the platform. I have had users confused by the default terminology on the platform when it doesn’t match our established norm. Solicitation codes in EverTrue are known as exclusion codes to everyone in the office. Our actual solicitation codes reference appeal coding. This was sorted out, but worth noting as it was an adjustment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ryan B.

Assistant Vice President University Development and Alumni Relations

Used the software for: Less than 1 year

### "Changing the way Advancement Offices interact and use data"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2019

From the first sales meeting to the last call during the four-week implementation, EverTrue partners with you at your pace. Having worked with many sales and implementation professions, this was a very refreshing experience. The company has not only developed (and continues to improve upon) a solid platform; its employees are passionate, thoughtful, and committed. As the head of Advancement Services, I oversaw the initial set up, training, and finding the key points to measure ROI. Setting up the integration between Banner Advancement and EverTrue was straightforward and well documented. Training with our Customer Success Manager, Caroline, was a solid launching point for our gift officers and alumni relations team. We have almost 100% adoption with users loving the trip planning data and the ability to segment thoughtfully and intuitively.

Pros

The New School's engagement with the platform is office-wide, Information Services uses EverTrue to capture employment updates from the LinkedIn integration and Eventbrite registration. Officers also use the native functionality to notify Information Services when they discover new information. Prospect Development has uncovered new prospects through creative segmentation available and find the list functionality an easy way to organize their work. Gift Officers conduct their own prospecting prior to a trip which is made easier via the mobile app and the mapping functionality.

Cons

I do not have many criticisms of the EverTrue outside of the ability to be able to filter on all available fields within the platform. You are limited by the predefined set for searching as well as display. An example is "Last Interaction Date." I would like to this to be a column that displays so I could prioritize my outreach.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager of Advancement Applications

Used the software for: 3-5 years

### "Want Results? You're missing out on the EverTrue experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 2, 2019

EverTrue continuously delivers quality through every facet of their product(s). Our leadership gift officers find this tool to prove it's value while out on the road, planning visits and finding new prospects. The tool is even used by our alumni engagement, advancement services and prospect research teams as a means to cultivate alums and 'think outside the box' when it comes to segmenting our data. The customer success teams, including the company's leadership are engaged and very willing to ensure that we are well trained, satisfied and cutting edge. This says a lot about the company's ethics, values and their commitment to ensuring the success of their clients.

Pros

Timely results, easy to use dashboards, ability to cull together segmented data based on easy-to-use features and user friendly applications. The company continues to innovate their product line with new enhancements and helpful training opportunities. We've been able to engage with donors that we would have not engaged with previously if it wasn't for this tool. The integration of our database, LinkedIn, social media data rolled into one easy-to-use dashboard is superb.

Cons

Like most reviewers, we are waiting for the ability to extract career information to update our database of record. This remains a number one priority to ensure that data is refreshed and consistent. More PROS than cons when it comes to using their software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Development Associate

Used the software for: 1-3 years

### "Evertrue Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 27, 2019

Evertrue allows me to search and segregate information from our database of over 400,000 records easily, without making a search request from our technical support team. I can easily share information and even my search procedures with colleagues. I have found the Evertrue team to be very helpful whenever I had questions and concerns, and they have added valuable features to the product since we joined.

Pros

What I find most helpful about this software is the easy, intuitive control and the simple, easy to understand graphics. I mainly use it to compile lists of prospects and develop different search criteria for different projects and Evertrue's ability to search and segregate our database is very useful in that regard. The map features are also very useful for planning travel itinerary and seeking "targets" of opportunity quickly if extra time becomes available on a trip. Lastly, the fact that Evertrue is tied to LinkedIn, records Facebook interactions with selected pages, and allows information to be collected and shared has been very useful.

Cons

Evertrue is a costly system, although I think the value is worth it. Due to problems with Facebook, Evertrue no longer can connect directly to pages, but it is easy to record page addresses and other sources in the comments section.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Assistant Director of Annual Giving

Used the software for: 1-3 years

### "EverTrue's compatibility with Annual Giving"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 22, 2019

Our online giving program has really grown as a result of EverTrue's giving sites and customer service has been top-notch. We also attend and enjoy the webinars hosted by EverTrue to expand the work we are doing within the platform.

Pros

Our office primarily uses EverTrue to bolster our online giving program. The sites are very easy to set up and customize, and our conversion rate reflects the user's positive experience. We have more than 180 pages currently published to cater to a diverse audience.

Cons

While Facebook and LinkedIn integration are wonderful, we would like to see more social media integration and information for prospect research and to better help us capitalize on engagement scores.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Associate Director of Development and Annual Fund

Used the software for: 3-5 years

### "EverTrue review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2019

We have six people in our office that uses this and we all really like the way it gives us what we want . Just today I was looking up some children of a past SUU employee that had passed so I search by one of the sons names and found a old message that was posted about the donor very helpful.

Pros

It's so easy to use and I can find out everything I need is a few minutes. I can match up their facebook and linkedin pages to even get more information about our prospects. Very helpful

Cons

There is really nothing that I do not like. I find it very useful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tommy G.

Associate Director of Development, Athletics

Used the software for: 1-3 years

### "User Friendly Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2019

I have been able to increases my monthly visits and have been able to target certain constituents more effectively.

Pros

\-Geographical Searches - Meeting Setups - List and Favorite section

Cons

Every time something is confusing or isn't working properly, we contact Evertrue and within 24-48 hours that problem has been fixed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132626/EverTrue/reviews/)

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Popular comparisons

[DonorPerfect vs EverTrue](https://www.capterra.com/compare/2698-132626/DonorPerfect-Fundraising-Software-vs-EverTrue)