# EverTrue Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EverTrue Software - reviews, pricing plans, popular comparisons to other Alumni Management products and more.

Source: https://www.capterra.com/p/132626/EverTrue/

---

# 

 EverTrue Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

EverTrue

## What is EverTrue?

EverTrue’s data, software, & services empower advancement teams to create personal experiences for donors. 100s of organizations fuel engagement by understanding and reaching alumni via EverTrue’s social, wealth, interest, and career data sources and engagement software. EverTrue solutions include ThankView, the top personal video platform for fundraisers; Pledgemine, which delivers smarter, personalized direct mail; and Fundriver, the leading endowed fund accounting and reporting software.

## What is EverTrue used for?

[Alumni Management](https://www.capterra.com/alumni-management-software/)[Higher Education](https://www.capterra.com/higher-education-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 63 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EverTrue

4.8 (63)

VS.

[4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting Price

Contact vendor

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (63)

Ease Of Use

4.1 (618)

Value For Money

4.6 (51)

Value For Money

4.3 (416)

Customer Service

4.9 (59)

Customer Service

4.3 (552)

## EverTrue alternatives

[4.5 (1,459)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

[4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172048/Givebutter/)

[View all alternatives](https://www.capterra.com/p/132626/EverTrue/alternatives/)

## FAQs about EverTrue

Overview

### Which roles and teams benefit most from EverTrue?

EverTrue is most used by advancement officers, annual giving teams, alumni relations staff, and development leaders at educational and nonprofit institutions. These roles use it to manage donor portfolios, track outreach, coordinate fundraising campaigns, research prospects, process gift data, and monitor engagement and pipeline performance across fundraising programs.

Answer based on 63 reviews

Overview

### What company size and specific industries is EverTrue built for?

EverTrue is designed for higher education advancement teams, including colleges and universities of any size that need help identifying and reaching more donors. It is built for the higher education sector, especially fundraising and alumni relations groups that manage donor outreach and advancement data.

Features and Usability

### What are the key features of EverTrue?

EverTrue includes core fundraising and alumni tools like donor and volunteer management, alumni management, and fund accounting. Reviewers most often highlight prospect search, data segmentation with mapping and radius filters, trip planning through My Trips, mobile access for road use, online giving pages, and collaboration through shared lists and contact reports.

Answer based on 24 reviews

Integrations

### Which third-party tools and platforms does EverTrue integrate with?

EverTrue integrates with 10 third-party tools, including Blackbaud Raiser's Edge NXT and Neon CRM for donor data, Eventbrite for events, Emma for email, Zoom Workplace for meetings, Google Maps for location data, plus Graduway, Hustle, ThankView, and Windfall Data.

Answer based on 10 reviews

Getting Started and Support

### What training and onboarding options does EverTrue offer?

EverTrue provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos allow self-paced review of product features and setup steps.

Answer based on 9 reviews

Getting Started and Support

### What customer support options does EverTrue offer, and how do users rate the experience?

EverTrue offers email/help desk support, an FAQ/forum, and a knowledge base. Users generally describe support as responsive, friendly, and quick to resolve issues, with some reporting replies within hours and strong training follow-up. A few longtime customers mention service changed as the company grew and early adopters felt less prioritized.

Answer based on 21 reviews

Features and Usability

### How well does EverTrue help with prospect search?

EverTrue makes prospect search fast and practical for fundraising teams through filters, list building, and map-based segmentation. Gift officers and prospect development staff value radius searches, LinkedIn data, and location planning, though some users want more searchable fields, stronger reporting options, and fewer manual matching steps.

Answer based on 24 reviews

Features and Usability

### Is EverTrue easy to use day to day?

EverTrue feels easy to learn and use for many advancement and fundraising teams, especially for quick prospect lookups and list management. The interface is often described as intuitive, but some users mention app crashes, sign-in friction, awkward contact report editing, and small workflow annoyances around calendars and sorting.

Answer based on 19 reviews

Features and Usability

### How good is EverTrue for trip planning?

EverTrue supports trip planning well with maps, mobile access, scheduling tools, and nearby prospect discovery for field-based fundraisers. Gift officers and alumni teams like visual visit planning, calendar connections, and quick rerouting after cancellations, though some users note minor sorting issues and calendar updates that need manual refreshes.

Answer based on 17 reviews

## Features

AI summary

Based on 606 Alumni Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing alumni management software:

-   **Contact Database** (**52%** of reviewers rated this feature as critical)
-   **Communication Management** (**33%**)
-   **Content Management** (**39%**)

EverTrue supports **Communication Management**. However, it does not include **Contact Database** or **Content Management**. Instead, it offers **Data Import/Export** (**43%**), which can help teams move alumni records in and out of the system more easily. This gives organizations a way to manage outreach while handling data transfers efficiently, helping businesses keep alumni information current and support ongoing relationship-building.

Campaign Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Contact Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

For Nonprofits

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

EverTrue 32 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools that help educational institutions or fundraising organizations connect with alumni

Assign issues and tasks based on availability or required skills

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Provides a channel for team members to share AI models, media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Customize data fields to support various needs and use cases

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Search 3rd party databases to identify potential donors

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Tracks metrics that provide insight into how a user interacts with any interface or product

Designed for alumni organizations and associations

Software designed for higher education organizations

Software specialized for non-profit organizations

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

Activities related to raising money for a specific cause

Manage contacts across multiple mailing lists

Access software remotely via mobile devices

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Advertise volunteer opportunities and recruit new volunteers

Get Advice

We can help you find the software with the features you need.

Features

4.6 (61)

4.6

Based on 61 reviews

## Pricing

Value for money

4.6 (51)

### Starting price

Free trial not available

Value for money

4.6 (51)

4.6

Based on 51 reviews

## Integrations

[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[

Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[

ThankView](https://www.capterra.com/p/183093/ThankView/)[

Graduway](https://www.capterra.com/p/134140/Graduway/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (59)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (59)

4.9

Based on 59 reviews

## User reviews

Overall rating

4.8

Based on 63 reviews

Filter by rating

5(50)

4(13)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JO

Jayne O.

Digital Communications Technology Specialist

Higher Education

### "Evertrue is a great tool for Raiser's Edge users"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 30, 2025

I look forward to see their upgrades as they are always moving forward with integrations. Evertrue has acquired ThankView and the integration with Raiser's Edge is very good, especially for audience segmentation and delivery of video based messaging.

Pros

The mapping feature really helps with segmentation. The demographic segmentation can be collected with an actual map and highlights the zip codes.

Cons

It is supposed to integrate with EventBrite but it has not been able to link emails and names to the database. The Evertrue database integrates with the Raiser's Edge database and the use of email to be primary is not enough to match for accuracy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GC

Gretchen C.

Assistant Director, Gift Processing and Data Management

Higher Education

### "Easy-to-use alumni directory"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 13, 2022

Pros

The software was easy to use and relatively easy to update.

Cons

No integration into our current CRM at the time we were using it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JE

Jordan E.

Director of Individual Giving

Higher Education

### "Highly recommend this platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2020

I love the EverTrue platform. This makes our Gift Officers' lives easier and also saves times/energy for our research staff.

Pros

I find EverTrue to be super user-friendly and also a huge time/energy saver for my staff. We have used this platform for nearly 4 years, and we plan to keep using it for several years.

Cons

I find all elements of the platform (web & mobile) to be incredibly user-friendly. I don't have any cons in regard to this platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Don H.

Director of Planned Giving/Senior Stewardship Officer

Education Management

### "Evertrue Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2020

It is a helpful tool in the office and outside the office with the mobile app. A wonderful reference and full of helpful tools to assist in the Planned Giving and Donor based arena.

Pros

Evertrue is a wonderful tool to keep in touch with our donors. It's easy to use and Evertrue is adding very helpful features frequently. It's also very helpful with the mobile app. I have found it to be a worthwhile tool for me in my office as well as when I am traveling visiting donors. I also like the fact that with the Comments section I can include team members in the loop so the team knows who has been contacted when they have been contacted and the nature of the conversation. Get this program, it's well worth the money.

Cons

At first, it was somewhat overwhelming to navigate but now has become like a trusted friend both in and out of the office.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Nicole L.

Assistant Director

Higher Education

### "Great for custom giving pages"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 11, 2019

Pros

I mainly use EverTrue for the custom giving pages. Using these has allowed us to mirror our emails to match the giving page. In turn, this has increased our conversion rates. EverTrue also gives us the ability to see the visitors, who started the form and gifts. Those figures have never been available to us so this has allowed us to better prove our worth. The forms are super easy to set up and to fill out as a user. There is even a recurring option which is huge for us.

Cons

While the pages are super easy to set up and use, they are lacking space for more text. I understand the pages shouldn't need a lot of text as people should know what it is about before getting to the page but additional text space would be useful at times as putting text on the image in the background is not ADA compliant. The main functionality or EverTrue lies in the prospecting abilities. That area is not relevant to my position so I don't like that we have paid the full price for EverTrue when a lot of the functionality isn't used.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Jacob P.

Annual Giving Officer

Higher Education

### "Great Software and Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2019

I really enjoy the ease of which I can find my assigned prospects but also the giving history or educational history of unassigned prospects in a certain location. It also helps me gauge a person's capacity to know where they live or what other opportunities to contribute to other arts organizations exist within a certain zip code.

Pros

The ease of accessing donor files, the relative home price on their most recent address, and the presentation of relevant constituent data are items I like best about the software

Cons

I raised money for an arts center, and it can be difficult to navigate the software relative to that specific interest. I like being able to see where Tech alumni live in relation to a certain zip code, but having information tailored to their interest \*specific\* to arts giving would be extremely beneficial

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jim H.

Assoc Director

Non-Profit Organization Management

### "Finally! A top of the line product for fundraisers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 31, 2019

Really great experience overall. Thankful that this company created something so powerful and simple to use.

Pros

Ease of use. Customer service. Mobile interface.

Cons

Periodically it gets stuck and you have to update the mobile app to get it to work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Ryan M.

Prospect Development Analyst

Higher Education

### "3 Things That Changed How We Work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2019

I have been working with EverTrue for more than three years. In that time, I have always felt like a priority when I encounter issues. I have a voice that is heard, regardless of the size of my institution, and that makes it worth my time to maximize our usage of the platform. Creating a great tool and fostering a culture of constant improvement keeps them relevant in the industry; investment in the customer relationship makes them valuable to us.

Pros

Consumption: Databases are built to store information extremely well but not make it easy to access quickly or intuitively. You have to learn another language of form acronyms to get at basic information. Using EverTrue has allowed us to transform data consumption by putting constituents in a context that is relevant. Users can see who they are, where they work, and their relationship with us alongside real-time info from third-party sources that we could simply not catalog efficiently. Collection: We make a great effort to keep our data clean and up-to-date, but people change faster than we can work. Our greatest sources of information are the frontline fundraisers. People inadvertently fill in gaps in conversation and EverTrue helps us capture those updates by reducing barriers. We empower anyone who interacts with constituents to help keep connected by retiring old data and suggesting updates through the platform. This further reinforces the value of having one main software destination from which to work. Communication: Gone are the days of submitting forms or writing emails with context to make sure we are talking about the same person. We take all communication that doesn’t need to be preserved to EverTrue’s comment functionality. It works like social media but without the awkward relatives filling up your feed. Tag a coworker on a profile and exchange ideas on how to engage that constituent. Share a link to a timely news article so they have it for their donor visit

Cons

There are the small quality of life things that detract from the user experience at times. You lose your spot in a list if you select a profile. You can avoid the issue by opening each profile link in a new tab in your browser, but that does take away from the seamless nature of the platform. I have had users confused by the default terminology on the platform when it doesn’t match our established norm. Solicitation codes in EverTrue are known as exclusion codes to everyone in the office. Our actual solicitation codes reference appeal coding. This was sorted out, but worth noting as it was an adjustment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Assistant Director

Fund-Raising

### "Evertrue"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

May 28, 2019

Pros

Ease of use. Everything is in one place from prospecting to execution of visits to stewardship.

Cons

Evolution of service. As the company has gotten bigger, the early adopters have been left behind a bit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Chris G.

Director of Annual Fund

Fund-Raising

### "Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2019

Pros

This software drastically changes the team's ability to identify and understand potential constituents.

Cons

Not cheap...but worth it if your team is ready to dive in!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132626/EverTrue/reviews/)

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Popular comparisons

[DonorPerfect vs EverTrue](https://www.capterra.com/compare/2698-132626/DonorPerfect-Fundraising-Software-vs-EverTrue)