---
title: "NinjaCat Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about NinjaCat Software - reviews, pricing plans, popular comparisons to other Reporting products and more."
source_url: "https://www.capterra.com/p/132630/NinjaCat/"
page_type: "product"
language: "en"
publication_date: "2026-09-28"
---

# 

 NinjaCat Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NinjaCat

## What is NinjaCat?

NinjaCat is a digital marketing performance management platform that helps marketers unify campaign data and automate reporting. We work with agencies, media companies, and brands–any marketing team that needs to produce comprehensive and consistent report presentations for clients or stakeholders. NinjaCat integrates with over 150 digital marketing channels so you can unify metrics from multiple data sources into a single source of truth.

## What is NinjaCat used for?

[Reporting](https://www.capterra.com/reporting-software/)[Marketing Analytics](https://www.capterra.com/marketing-analytics-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 89 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

2%

Starting price

$1500

Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for NinjaCat?[Manage this product listing](https://www.g2.com/products/ninjacat/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NinjaCat

4.4 (89)

VS.

[4.6 (6,130)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$1500

Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (88)

Ease Of Use

4.5 (22)

Value For Money

4.2 (77)

Value For Money

4.3 (20)

Customer Service

4.6 (79)

Customer Service

4.4 (21)

## NinjaCat alternatives

[4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (2,330)](https://www.capterra.com/p/151962/SEMrush/reviews/)

Starting price

$139.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (6,261)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about NinjaCat

Overview

### What problems does NinjaCat solve?

NinjaCat solves fragmented marketing reporting and time-consuming manual data pulls by combining PPC, social, analytics, call-tracking, and budget data into customizable client reports and dashboards. Automated scheduling, reusable templates, annotations, and white-label presentation help digital agencies, PPC managers, and client-services teams monitor campaign performance, explain results, and maintain consistent client communication.

Answer based on 76 reviews

Overview

### Which roles and teams benefit most from NinjaCat?

NinjaCat is most used by account management and client success teams that create recurring client reports and communicate campaign results. SEO, PPC, and performance marketing specialists use it to consolidate analytics for search and paid media reporting, while agency owners, presidents, and operations leaders monitor client performance and reporting workflows.

Answer based on 86 reviews

Overview

### What company size and industries is NinjaCat built for?

NinjaCat is built for Enterprise Marketing and Advertising teams, while 91% of reviewers are small businesses and 69% work in Marketing and Advertising. It also serves enterprise users, who represent 9% of reviewers, with additional adoption in Real Estate (10%) and Retail (4%).

Answer based on 89 reviews

Features and Usability

### What are the key features of NinjaCat?

NinjaCat includes customizable reports and scheduled/automated reports for recurring client reporting, plus customizable dashboards for monitoring campaign performance. Its core capabilities include multiple data sources, data connectors, call tracking metrics, and call recording. Templates, data visualization, and white-label branding help agencies present marketing, PPC, SEO, and social campaign data.

Answer based on 65 reviews

Integrations

### Which third-party tools and platforms does NinjaCat integrate with?

NinjaCat integrates with over 10 third-party tools and platforms, including Google Ads, Google Analytics 360, HubSpot CRM, Mailchimp, Meta for Business, LinkedIn for Business, Snowflake, and Zapier. It also connects to AdRoll, CallRail, Callcap, Constant Contact, Instagram, Invoca, Marchex, Twitter/X, WhatConverts, and Yext.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does NinjaCat offer?

NinjaCat provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature review, while videos provide visual guidance that users can follow at their own pace.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does NinjaCat offer, and how do users rate the experience?

NinjaCat offers email/help desk, a knowledge base, and phone support. Users commonly describe the support team as responsive, helpful, patient, and quick to resolve issues, including setup challenges. Some users report outdated help articles, delayed notifications about system changes, and a decline in service quality over time.

Answer based on 27 reviews

Features and Usability

### How easy is NinjaCat to use for marketing reporting?

NinjaCat gives marketing teams a centralized interface for building customized reports, dashboards, and campaign views without deep data engineering skills. Agencies value the accessible visualizations and flexible templates, while some users find account setup, report-template navigation, and certain dashboard areas less intuitive. Load times and customization limits can also affect day-to-day use.

Answer based on 29 reviews

Features and Usability

### How well does NinjaCat handle marketing dashboards?

NinjaCat provides customizable, client-ready dashboards that consolidate marketing channels, budgets, leads, and call data into a single view. Marketing agencies value white-label sharing, automated reporting, and quick account monitoring, though some teams want broader data-source coverage, real-time updates, more editing options, and easier period-over-period comparisons.

Answer based on 20 reviews

## Features

AI summary

Based on 4,769 Reporting reviews

Capterra data shows that buyers of reporting software rank the following features as their top priorities:

-   **Customizable Reports** (**54%** of reviewers rated this feature as critical)
-   **Reporting/Analytics** (**56%**)
-   **Data Visualization** (**44%**)

NinjaCat supports all three of the features reviewers identify as most important: **Customizable Reports**, **Reporting/Analytics**, and **Data Visualization**. Together, these capabilities help businesses tailor reports to specific goals, track performance through detailed analytics, and present results in clear visual formats, allowing teams to make faster and more informed decisions.

Customizable Reports

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Reporting/Analytics

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Visualization

4.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Graphical representation of data

Data Connectors

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Connect to big data sources

Data Import/Export

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Ad hoc Reporting

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Generate one-off reports that meet information requirements

NinjaCat 47 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- API: Application programming interface that allows for integration with other systems/databases
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources
- Caller ID: Identify the number and contact information of a caller before answering the phone
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Tracking: Track the performance of marketing campaigns across multiple channels.
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Connectors: Connect to big data sources
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- Keyword Tracking: Track and monitor a specific set of keywords
- Marketing Reports: Reports specific to marketing and associated campaigns
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Campaign: Manage multiple campaigns in one system
- Multiple Data Sources: Allows users to manage data from a number of sources
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Analytics: Predict future data based on historical data sets
- Profitability Analysis: Evaluate the degree to which business operations bring monetary gains
- Relational Display: Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph.
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc.
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Visitor Tracking: Track visitors and purpose of visits
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (88)

4.2

Based on 88 reviews

## Pricing

Value for money

4.2 (77)

Free Trial

Basic

$1,500

Per Month

Value for money

4.2 (77)

4.2

Based on 77 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (79)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (79)

4.6

Based on 79 reviews

## User reviews

Overall rating

4.4

Based on 89 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(45)

4(36)

3(6)

2(2)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Graeme G.

Content Strategist

Used the software for: 1-3 years

### "Great customer experience and delivered service well worth the cost."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2018

My marketing agency is able to better manage, visualize, and communicate the effects of our marketing efforts both internally to ensure we are doing what we promised, and well as externally so that the client can easily understand the benefits we offer.

Pros

It is an all-in-one solution for analytics, KPI monitoring, reporting, and call tracking. It makes visualizing the data across a larger amount of clients and their disparate campaigns easy and helpful.

Cons

The service is enterprise level, but the costs are at a medium-sized business level which is awesome. That being said, my small agency had a hard time with the total cost and it took some juggling to be able to afford the service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Sr. Paid Search Manager

Used the software for: 3-5 years

### "Moderately Good Product With Great Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2019

Using Ninja Cat over the last 3 years I've been able to navigate through it and become more comfortable with its updates and challenging template creations.

Pros

Being able to bring data from multiple sources and create a cohesive report & provide a thoughtful story for the clients.

Cons

Creating templates can be difficult to create if you haven't had any training on the software and data may not pull in time for critical deadlines.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Administrative

Used the software for: 3-5 years

### "Consistent Issues"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

March 19, 2024

Over several years, it definitely declined in both the product and in the customer service.

Pros

Reports were easy to read, when or if they generated correctly.

Cons

\- Consistently, reports did not generate in full or did not generate correctly. Tokens expire and even after re-authentication, data does not pull in correctly. Each time we contacted Support, they would re-send a link to a Help section (in which their examples are not kept up to date). - There is no drag and drop function to import images. You have to do that one file at a time. - They discontinued portions of the software that we contracted for, but never discounted the price. After several years of issues, we have notified them of cancellation and requested the final quarter be waived due to the massive issues and software components they shelved, but they insist on holding us through the contract. I would not recommend this company's product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Advertising Director

Used the software for: 1-3 years

### "The perfect solution to creating professional reports for our clients."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2018

Hassle free reporting and increased customer retention

Pros

Integrations - Links to every ad platform we use Ease of Use - Reports are auto generated and ready to go when you need them! Detail of Reports - Enough data to confuse even our own analysts! Customization - Sky is the limit with report styles and dashboard NinjaTrack - the ultimate no hassle integrated call tracking solution!

Cons

Learning Curve with the updated new look is slightly confusing and takes time to learn where things are (especially billing & invoices) Can be slow to load and switch between pages Initial setup can be time consuming, but NinjaCat has a "white glove" service that really helps out with this process. Some of our team is color blind. That paired with average quality monitors makes the light blue buttons invisible! This leads to some frustration and laughter in the office.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Matt J.

Contributing Editor

Used the software for: 1-3 years

### "NinjaCat Creates Functional and Attractive Reports for Our Clients"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2018

Pros

For our clients to see the value of some of our services (PPC, SEO, social media, etc), a good reporting mechanism is required. NinjaCat put together reports that look good to the end user, and relay a great deal of information without becoming cluttered or unwieldy. We also love how customizable the software is, and how many other sites/softwares can easily integrate with NinjaCat.

Cons

The newest iteration of the software is taking a bit longer to master than we'd hoped, and it seems a lot of things were moved around without good reason - but we were early adopters and expect (even anticipate) regular change to NinjaCat as the product improves over time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AAYUSHI A.

Healthcare Lead Recruiter

Used the software for: Less than 1 year

### "Review for NinjaCat "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 7, 2021

Pros

Best software to run marketing promotion and running various call campaigns. We use it for call tracking, recording and running call campaigns.

Cons

Nothing as we could say least liked, it just a beginner needs training whereas, a mild experience can easily work on it. the interface is friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Steven L.

President

Used the software for: 3-5 years

### "Clean. Simple. Complete."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2018

Reports for all clients

Pros

I love the on demand customer service. They are always waiting for me to ask stupid questions, and always willing to help.

Cons

Initial setup can be a little difficult BUT, as is the case with every other reporting type software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Benjamin B.

Digital Channels Manager

Used the software for: Less than 1 year

### "NinjaCat is going to be a game changer for our Agency by enabling better and faster reporting."

5.0

January 10, 2018

Pros

The software is intuitive. The NinjAcademy was thorough and helpful (my on-boarding team was awesome), but the software is just built to make sense. Once everything is setup, churning out reports is a simple process. Once we get fully settled in, I estimate we'll cut our reporting time in half. There's quite a bit of data customization available within the template. This was a huge selling point for us. We require the ability to combine datasets, to filter and manipulate data in order to provide reports and analysis tailored for each client. Compared to other reporting services on the market, NinjaCat was the clear winner in this category.

Cons

Design customization is limited. That isn't to say you can't create a good looking report, it's just the tools to design are not going to blow you away. They've already updated the design options once, since my agency joined 2 months ago, so I imagine there will be improvement here. For now, think of it as a poor man's version of PowerPoint, when it comes to design functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Justin G.

Owner And Lead Consultant, Hop2TheTop

Used the software for: 3-5 years

### "Ninjacat has been an absolute game changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2018

Time Saving Higher Client Retention Higher Client Satisfaction

Pros

Ninjacat saves a huge amount of time off of monthly reporting for clients, cutting time needed to a fraction. Reports are automatically created into beautiful, professional templates which we can send to clients and this is a key part of keeping client retention strong.

Cons

These guys have thought of everything. The only thing that doesn't happen is a massage therapist doesn't pop off of your computer screen and massage your feet while you sit back and watch your reports get created for you.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Morgan B.

Digital Strategist

Used the software for: 1-3 years

### "Complicated, Ineffective, Constant Data Issues"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

October 23, 2019

If your reporting needs are very simple I would suggest this however I would suggest using another platform.

Pros

If you are only using stock widgets to build reports it would be the easiest platform to use. Their support has also been generally helpful with the plethora of issues my team has had.

Cons

Features are slow to roll out. Constant issues with incorrect data being pulled in. Incredibly complicated to build out customized dashboards that combine data from multiple sources.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132630/NinjaCat/reviews/)

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