# Page 3 | NinjaCat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is NinjaCat the right Reporting solution for you? Explore 89 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132630/NinjaCat/reviews

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NinjaCat

4.4 (89)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of NinjaCat

## Showing most helpful reviews

Showing 51-75 of 89 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RF

Ryan F.  
Accounting, Analytics  
Marketing and Advertising  
Used the software for: 6-12 months

### "Consolidating our analytical needs for client reporting is a HUGE time saver!"

January 15, 2018

4.0

The biggest benefit is saving time running large reports from different departments of the company. Giving our clients a professional, well rounded report that gives them the answers to 99% of their questions makes us very happy to have selected this software.

Pros

Once set up properly, with the help of their fantastic customer service, it's as easy as clicking a button for a very professional report to edit and export. There is virtually no limit to the amount of detail and customization you can have in these reports. Consolidating multiple different data sources, for one client, into a single report, couldn't be easier to set up and has saved our team many hours of valuable time. The NinjaCat team is constantly pushing out new features and updating it's users along the way. Their support forum is regularly checked and if someone has a recommendation, their team updates that thread as soon as they can which is VERY helpful and appreciated.

Cons

The tedious part is getting the template exactly the way you need it before running. After running, you are able to edit the report's wording and add notes. But if you need to change a data statistic or edit a graph's timeline, you need to go back to the template, edit, and then run the report again.

Review Source

LP

Lee P.  
Senior Associate  
Real Estate  
Used the software for: 6-12 months

### "Ninja Cat has been extremely valuable for communicating campaign results to our clients."

May 31, 2017

4.0

Extensive live and monthly reports.

Pros

I love the ability to add notes to the PDF reports, which allows us to be transparent with our clients about how we're working on their campaigns. It frees up time because we can supplement these reports for phone meetings.

Cons

I wish the accounts, monitoring, and reporting sections were accessible by clicking on a specific account instead of having to go to each section and then searching for the account. It'd be nice to have a dashboard for each property.

Review Source

VR

Verified Reviewer  
CTO & Partner  
  
Used the software for: Less than 6 months

### "Very proficient "

January 10, 2018

4.0

Pros

The flexibility is great, I do really enjoy working with the platform as it has helped us overcome a lot of struggles with reporting.

Cons

It can really quickly be hard to navigate between reports & templates, could use a tagging system.

Review Source

KC

Kasie C.  
Sales Account Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Ninja Review from Conversion Logix"

January 19, 2021

4.0

Great experience! Not a ton of complaints, but it just didn't have all the components we needed.

Pros

Easy to pull in data from Facebook, Google Analytics, YouTube, and all the other media products we work with. Setup for new clients was easy as well.

Cons

Navigating through the dashboard was difficult at times and fairly slow to load in comparison to other products I have tried.

Switched from

[TapClicks](https://www.capterra.com/p/145227/TapClicks/)

Cut costs. We ended up going back to TAP.

Review Source

Ing. Ind. Manuel N.  
Industrial Engineer  
Machinery  
Used the software for: I used a free trial

### "A good marketing manager"

August 17, 2021

5.0

Pros

Well-presented marketing reports help visualize digital campaign results for our products.

Cons

I would like to have a more personalized initial contact not the Catbot

Review Source

DJ

Daryl J.  
Principal  
Marketing and Advertising  
Used the software for: 1-2 years

### "Ninjacat is a FANTASTIC reporting tool"

April 12, 2017

5.0

I've used Ninja Cat for a few years now, and its reporting is awesome. Every client I have loves their report and dashboard. It keeps them connected to me, which is great.

Pros

Software is great..reporting is easy to replicate and roll-out for new customers

Cons

Dashboard has less functionality that can be customized.

Review Source

Patrick C.  
Senior Paid Digital Marketing Analyst  
  
Used the software for: 6-12 months

### "NinjaCat has helped save us time in reporting while adding value that our clients love!"

February 20, 2018

5.0

Time savings.

Pros

The report templates automate what used to be a lot of manual data pulls and data visualization. And it looks great too! Spending less time reporting means we can spend more doing impactful work for our clients.

Cons

At the time of writing this, the KPI tracking does not yet integrate with Google Analytics, and the template builder lacks a few quality of life features like holding your formatting and allowing you to undo actions. But the team over there is aware of these things and is always working to improve.

Review Source

Frankie P.  
Owner  
Retail  
Used the software for: Less than 6 months

### "NinjaCat Review"

November 24, 2019

4.0

Although this software is mainly used by advertising agencies. I use it to help with my internal marketing campaigns that I run for my e-commerce store. The reporting and call tracking has been essential to helping me retain customers and see what is and isn't working.

Pros

Great for PPC and SEO reporting. Helps provide daily insights into campaigns to measure results. Love the call tracking feature that records calls and provides metrics.

Cons

Sometimes I run into issues with the reporting. Other then that nothing to complain about. Does what I need it to do.

Review Source

NH

Nick H.  
Social Media Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "NinjaCat has helped us develop custom reports and saves us hours of billable time every week."

January 12, 2018

4.0

Custom reporting

Pros

The customization is awesome. We use it to add an entirely new level of depth to our monthly and daily reports.

Cons

Lacking a bit in the graphic design functionality. Sometimes the graphs don't look as professional as we'd like, but they have come a long way since we purchased the software, and continue to improve their features.

Review Source

AF

Amanda F.  
Director, Paid Search  
Marketing and Advertising  
Used the software for: 2+ years

### "NinjaCat is easy to use and offers great service!"

January 9, 2018

5.0

Automated reporting that looks great, is easy to use and cost effective.

Pros

The technical support team is always improving the features so we can use it more frequently. Also, it is a flexible platform and well worth the cost.

Cons

It can take a bit of time to create a new report because of all the options. There are a lot of widgets to go through, even when you start with a template.

Review Source

AF

Amanda F.  
Director, Paid Search  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Reporting Software"

April 20, 2017

5.0

We've been using Ninja Cat for a few years, and have continued to be very impressed with the increasing functionality and flexibility it offers. We can create all kinds of reports and have them automatically sent to our clients at a fraction of the cost of other services, and their customer service is great!

Pros

Flexible, lots of options, good looking interface

Cons

sometimes it takes a while to figure out which widgets you need to use.

Review Source

MW

Michael W.  
Sr. Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Favorite aspects of NinjaCat have been customization of the product and the customer service."

January 9, 2018

5.0

Fully customizable reporting software, white-labled dashboards and regular updates that are curated from user suggestions have been wonderful.

Pros

Customization capabilities. We can truly make it all our own. The support team is extremely helpful and responsive.

Cons

Setting up new templates from scratch can be a tedious process. Maybe having a more robust set of user-generated templates for use could help save time. Pricing is not bad in comparison to competitors, however Google is starting to release comparable products that are free.

Review Source

VR

Verified Reviewer  
Director of Operations  
Automotive  
Used the software for: 6-12 months

### "Great platform for your typical paid media stats. Helps scale reporting efforts for many clients."

January 9, 2018

4.0

Pros

The report templates have a ton of flexibility and customizable options so no 2 reports look the same. Can be completely white labeled for your company or agency with logos and colors.

Cons

Account maintenance en mass (i.e. account manager changes / account group changes / account media channels) requires a custom solution/service vs. out of the box mass update functionality. No ability to view double click display ad images yet.

Review Source

AS

Andrea S.  
studente  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Un Versatile Compagno per Dominare il Marketing Digitale"

July 23, 2023

4.0

Uno dei principali vantaggi sono la capacità di gestire diverse campagne di marketing digitali su diverse piattaforme da un'unica interfaccia. Questo consente di visualizzare rapidamente i dati più importanti in un'unica schermata

Pros

Facilità d'uso, centralizzazione delle campagne di marketing e personalizzazione delle dashboard

Cons

Limitazioni di personalizzazione e costo iniziale

Review Source

ML

Melissa L.  
Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Wanted a more dynamic and visual reporting platform and we got it!"

February 6, 2018

4.0

efficiency and improved viewing/reporting experience for clients

Pros

Look and feel of reports is great. Ability to customize is great. Love that we can isolate metrics that we need to report without taking a catch-all approach to data measurement.

Cons

No undo button. Is very very tedious to set up. The UI could have many more efficiencies built in (i.e. keyboard shortcuts, undo button) and there are occasional issues with bugs and changes not being captured right away. Improvements to UI, keyboard shortcuts, and the ability to group changes to create efficiencies would really improve abilities.

Review Source

EH

Eric H.  
Sr. Product Manager, Web Analytics  
E-Learning  
Used the software for: Less than 6 months

### "Responsive support and very flexible tool"

September 26, 2017

4.0

Really fast and convenient access to advertising data across all platforms in one place, making reporting and visualization easy for any non-technical user to access.

Pros

The tool has given me much faster access to advertising data across all our platforms, making reporting and analysis much easier. Our primary use case is to access the data via Ninjacat's new API and store it in our data warehouse for integration and deeper analysis purposes.

Cons

The API authentication process is quite cumbersome and difficult to adapt to. While it might be a more secure method, it slowed down our onboarding experience quite a bit.

Review Source

RT

Richard T.  
AE  
  
Used the software for: 2+ years

### "Allows our agency to easily complete reports in a timely manner."

April 5, 2018

4.0

Pros

The ease of reporting. The fact that we can combine reporting for adwords, analytics, facebook, linked is well worth it.

Cons

I would like to combine multiple adwords accounts onto 1 report and it is not easy to accomplish this.

Review Source

NC

Nkululeko C.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "NinjaCat great software for Digital Agency "

April 8, 2020

4.0

For me as an Agency owner it helps me to collect all data reports so that I am to customise it. Once that data that has customized I can able to send to that particular clients.

Pros

Customer support was very outstanding from the beginning we started using NinjaCat they have been there with us. If you have some minor problems we pick up a phone and their very helpful and patient. They have a great trainings, you don't have to figure everything out on your own. It allows me to integrate with Google for analytics when I run Google PPC advertising.

Cons

There's no freemium plans for NinjaCat but you can get a free trail. So far everything thing is great with the software I haven't seen a bug.

Review Source

PM

Paolo M.  
Owner  
Retail  
Used the software for: 6-12 months

### "View all your marketing data on one platform"

June 1, 2020

4.0

It is very useful to see big picture trends and reports from all your marketing data.

Pros

Streamline all your marketing data on one platform, you can spot trends a lot easier as well as bottlenecks.

Cons

Connecting multiple users from one account can be tricky so can integrating data from certain platforms but support is very helpful.

Review Source

KK

Kayla K.  
PPC Specialist  
  
Used the software for: 6-12 months

### "Our team left and came back because we missed the tool."

January 10, 2018

5.0

Pros

Easy automated reporting, good support. It's also easy to create new accounts and ramp up new clients.

Cons

I wish I could add accounts using the same settings as other accounts. I also wish the reporting templates would be more accommodating of having accounts that have varying goal numbers from analytics.

Review Source

AP

Alex P.  
Account Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Reporting Software!"

March 14, 2017

5.0

The digital agency I work for relies on Ninja Cat reports for most of our SMB and Enterprise level clients. Ninja Cat is easy to use, looks great, highly detailed, and has great customer service/support.

Pros

User friendly, reliable.

Cons

Social reporting could be improved, but I understand that Facebook interface is hard to work with.

Review Source

GT

Gabe T.  
Co-Founder/Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "I can now create my complicated and customized reports like never before."

January 13, 2018

4.0

Pros

The customization is incredible and ALMOST meets all of my complicated demands. NinjaTrack phone tracking is great. The team is very helpful and usually responds quickly. I like all of the apis and tools it can connect to. The dev team seems to focus on the needs of the clients and moves fast.

Cons

The price. The initial package is a bit too pricey, don't even want to think of the higher tier I will need as my business grows.

Review Source

MK

Matthew K.  
Operations Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent product, hugely time saving and value add for clients. highly recommend"

January 10, 2018

4.0

Time savings & better looking reports for clients.

Pros

Saves huge amount of time to focus on actionable recommendations for clients rather than building reports.

Cons

Some restrictions with date ranges to achieve exactly what I'm after 100% of the time but all feature requests have been listened to and implemented extremely quickly so I'm sure this product will keep on getting better and better.

Review Source

CB

Christopher B.  
President  
  
Used the software for: 2+ years

### "Great Product."

January 9, 2018

4.0

Pros

I like and use most frequently the budget monitoring. I like how easy it is to set up, and synch clients and accounts and how easy it is to access the dashboard

Cons

I really would like an editable version of the dashboard. I market to clients that are not computer-savvy, and are results-driven. With a few tweaks, and by minimizing a lot of the unneeded data, we could utilize the dashboards much more effectively.

Review Source

SK

Sam K.  
Search Manager  
  
Used the software for: 2+ years

### "Pretty good piece of reporting software especially on multi-platform reporting"

January 10, 2018

4.0

Pros

Multiple platform reporting - I like you can incorporate Bing and Other 3rd party Call Metrics. API development could be improved for UK/EU market

Cons

Limited Reports - need something along the lines of a Custom report similar to that available on Analytics - where you can specify specific dimensions and metrics

Review Source

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