# Top 10 Pipedrive Alternatives of 2026 | Capterra

> Explore the best Pipedrive alternatives offering unique features, ease of use, and pricing designed for your needs in 2026.

Source: https://www.capterra.com/p/132666/Pipedrive/alternatives

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Top 10 Pipedrive Alternatives 2025

Last updated on June 11, 2025

Written by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/)

Writer

Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Alternatives for Pipedrive

[4.5 (3050)](#reviews)

User rating:[

4.5

](#reviews)

Based on (3,050) reviews

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) is an online sales customer relationship management (CRM) platform that helps businesses manage their sales pipeline and close deals. It offers a visual interface for tracking leads and deals, along with features for contact management, automation, reporting, and integrations with other business tools that simplify the sales processes and improve overall sales performance. The software is featured in our [2025 Capterra Shortlist for CRM Software.](https://www.capterra.com/customer-relationship-management-software/shortlist/)

While Pipedrive is a top-rated platform, some users might want to consider alternatives that align more closely with their specialized CRM needs or cost preferences.

To help you expand your software options, below we compare the top 10 Pipedrive alternative\]s that cater to a variety of CRM requirements, helping you find the perfect tool to match your goals and preferences.

### How we picked the software on this list

We referenced thousands of verified user reviews on our website, evaluated internet search trends, and independently researched vendor websites to identify top Pipedrive competitors and areas where each excels.

All products on this list appear in order of overall rating from our verified reviews as of February 2025.

[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Best-Rated Pipedrive Alternative

Best-Rated Pipedrive Alternative

Starting Price:

$7 per user, per year

Free Trial

Free Version

Why we picked it

According to our reviews, Bigin by Zoho CRM is the best Pipedrive alternative, particularly for small businesses seeking an easy-to-use tool at competitive prices. Users prefer Bigin due to its automation capabilities, easy-to-use interface, and lower pricing structure, that allows small businesses to manage their customer relationships efficiently and affordably, scale their operations, and focus on growth without the complexity and expense of more advanced CRM systems.

Compared to Bigin by Zoho CRM, Pipedrive has a steep learning curve. However, users find the support website and the chat services beneficial in addressing their queries. While some users may find the user interface to be a bit difficult to navigate, others report that it is fast and easy to understand.

Pros & Cons

The interface is intuitive and easy to navigate, making it simple for users to manage their tasks and interactions.

Offers extensive customization for fields, stages, and workflows to fit specific business needs.

Seamlessly integrates with other Zoho applications, enhancing overall productivity and communication.

VB

Vishal B

CFOGraphic Design, 2 - 10 employeesUsed the software for: Less than 6 months.

“Loved the product and its affordable pricing. It has so many feature required for customer customer and CRM functionality. I am happy choosing the Begin.“

January 4, 2025

Setting up automations, workflows, and integrations can be a bit challenging for new users.

Task management features are limited, with no reminders or advanced task tracking options.

The free version lacks advanced options and has limited features compared to paid versions.

YT

Yohannes T

CEOManagement Consulting, 2 - 10 employeesUsed the software for: I used a free trial.

“Limited advanced marketing tools available, which might not work for larger companies.“

December 7, 2024

Features

Contact database

4.3

Sales pipeline management

4.2

Lead management

4.1

MW

Michael W

Business DevelopmentReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months.

“Sales pipeline, contact management, as well as task automation features guarantee time-saving and flexibility throughout your business day, your day-to-day business activity will prosper.“

May 13, 2024

Wendell N

Managing DirectorMaritime, 2 - 10 employeesUsed the software for: Less than 6 months.

“Managing our sales pipeline is a breeze and the app allows us to stay on top of leads, update information and track interactions on the fly, ensuring no opportunity is missed.“

August 23, 2024

Pricing

Bigin by Zoho CRM starts at $7 per user, per month (billed annually). This tool includes both a free plan and a 15-days free trial for users. On the other hand, Pipedrive offers a starting price of $14 per seat, per month (billed annually), which makes it a bit pricier as compared to the former. Also, this platform offers only a 14-days free trial.

[Learn more about Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)

* * *

[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Best for Contact Management

Best for Contact Management

Starting Price:

$15 per user, per month

Free Trial

Free Version

Why we picked it

Analysis of user reviews on our website revealed that HubSpot Sales Hub’s contact management capabilities are particularly valued by users. The software automatically populates and updates contact records, enriching them with data from various sources. You can track website activity, log communications, and manage tasks directly within contact records. As per users, HubSpot offers good value across all aspects of a business’s operations, including sales and marketing. 

Pipedrive, on the other hand, focuses on visual and pipeline-driven contact management. Contacts are linked to deals, allowing sales teams to track interactions and progress through the sales pipeline. Users often prefer Pipedrive as it offers a lower price point compared to HubSpot, which is ideal for small businesses just starting out with CRM.

Pros & Cons

Offers an intuitive dashboard for viewing all stages of the sales funnel.

Enables clear management of deals through the sales funnel.

Offers a mobile app for managing sales activities on the go.

AM

Amber M

Finance CoordinatorEnvironmental Services, 11 - 50 employeesUsed the software for: 6-12 months.

“Hubspot keeps all of our customers and leads organized in a way the whole company can understand. Super easy to go in and see who still needs an appointment, who isn't interested anymore, who has signed a contract, etc.“

October 16, 2023

HubSpot Sales Hub is considered expensive, especially for small businesses and startups.

The platform may experience occasional bugs and glitches that can affect usability.

Frequent updates can cause disruptions and confusion among novice users.

fr

fka runo r

ManagerBusiness Supplies and Equipment, 501 - 1,000 employeesUsed the software for: I used a free trial.

“As teams grow or need more advanced features, costs can increase quickly, which can be challenging for small and medium-sized businesses with limited budgets.“

November 9, 2024

Features

Customer database

4.8

Client management

4.7

Contact management

4.6

DF

David F

CSMTelecommunications, 201 - 500 employeesUsed the software for: More than 2 years.

“HubSpot pretty much does everything, it's like salesloft and salesforce in one. All the features for contacting leads, customers and making tasks and tracking mission critical business info is great.“

August 9, 2023

Brus B

Head of Marketing Business DevelopmentReal Estate, 10,001+ employeesUsed the software for: More than 2 years.

“We no longer have to worry about performing tedious, manual tasks, allowing us to focus on more important and valuable tasks.Plus, tracking and managing leads, contacts, opportunities, and activities is much easier with the HubSpot Sales platform.“

February 12, 2023

Pricing

HubSpot Sales Hub offers a starting price point of $15 per seat, per month, which is very close to Pipedrive that has prices starting at $14 per seat, per month (billed annually). However, HubSpot stands out with a free plan which is lacking in Pipedrive. Both these tools offer a free trial of 14 days, letting you assess the suitability of the platform for your needs.

[Learn more about HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)

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[4.3 (6972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Best for Activity Dashboard

Best for Activity Dashboard

Starting Price:

$14 per user, per month

Free Trial

Free Version

Why we picked it

Zoho CRM is appreciated by our users for its activity dashboard functionality that offers a visual representation of scheduled and completed activities, including calls, meetings, and tasks, enabling you to monitor progress and prioritize work. It allows for the tracking of individual and team performance, highlighting key metrics such as call volume and task completion rates.

Users find Zoho CRM to be a good alternative to Pipedrive due to its customization options, robust automation features, and better integration with other business tools. 

On the other hand, users prefer Pipedrive for its intuitive interface, ease of use, and user-friendly design. Pipedrive's powerful analytics and reporting features, along with its modern and straightforward approach, make it suitable for agile sales teams and organizations with specific needs.

Pros & Cons

Provides robust lead management features, including deal pipeline tracking and lead assignment automation.

Offers comprehensive reporting and analytics tools that provide valuable insights into sales performance and customer behavior.

Provides real-time access to customer data, ensuring teams have up-to-date information for decision-making.

FR

Farheen R

Senior Manager- New BusinessMarket Research, 201 - 500 employeesUsed the software for: More than 2 years.

“Creating accounts, leads and contacts are all very easily and gets synched in the back-end. Additionally, assigning of cases to team members is also very easy.“

January 21, 2025

The free version offers basic functionality and limited features.

The CRM's offline functionality is limited, posing challenges in poor connectivity environments.

Bulk updates are limited to 100 records at a time, making it time-consuming.

AJ

Ashutosh J

Senior ManagerE-Learning, 11 - 50 employeesUsed the software for: More than 2 years.

“What i liked least about it is its occasional complexity in navigating certain features, which can be tedious for some users.“

January 25, 2025

Features

Engagement tracking

4.7

Customizable templates

4.6

Goal setting and tracking

4.6

Glenda W

SYSTEM ADMINSTRATORComputer & Network Security, 11 - 50 employeesUsed the software for: 6-12 months.

“Another great feature is the mobile app which has made tracking of sales and interaction of clients much easier.“

January 25, 2025

PS

Pereira S

Informatics EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“We are grateful to have shifted from mundane spreadsheets into Zoho CRM. It has propelled our sales operations and enabled us to interact and connect with our customers without any hitches.“

September 2, 2024

Pricing

Both Pipedrive and Zoho CRM have prices starting at $14 per user, per month (billed annually) and both these tools do not offer a free plan. However, Zoho CRM stands out a bit with a free trial of 30 days as compared to Pipedrive that offers a 14-days trial for users.

[Learn more about Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

* * *

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Best for Customizable Fields

Best for Customizable Fields

[View Profile](https://www.capterra.com/p/178819/EngageBay-Marketing/)

Starting Price:

$14.99 per user, per month

Free Trial

Free Version

Why we picked it

Engagebay CRM is appreciated by our users for customizable fields across its contact, company, and deal records, which allows you to capture and organize data specific to your business needs. You can create various field types, including text, numbers, dates, dropdowns, and checkboxes, ensuring flexibility in data collection. EngageBay’s affordable pricing and ease of use are highlighted as significant advantages. 

Pipedrive's customizable fields are designed to complement its pipeline-centric approach. You can create custom fields within deals, contacts, and organizations. While the software is appreciated for having a user-friendly interface, some users may find the customization options to be a bit limited.

Pros & Cons

Combines CRM, email marketing, sales, and support tools in one platform.

Offers powerful automation features for email campaigns, workflows, lead scoring, and segmentation.

Includes tools for creating and managing landing pages with drag-and-drop functionality.

DD

Derrick D

Creative Marketing SpecialistAutomotive, 51 - 200 employeesUsed the software for: Less than 6 months.

“So far, I have been able to create forms and automations that makes gathering interest fairly easy.“

January 31, 2025

Users may find it difficult to tailor the CRM to their specific needs due to limited customization options.

Setting up the CRM can be a bit complicated and time-consuming, especially for new users.

The social media management capabilities may not be robust for some users, affecting marketing efforts.

RC

Rajdeep Singh C

FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“Social Suite is not that great, they should include social suite as a new module.“

November 7, 2024

Features

Real-time consumer facing chat

4.9

Ticket management

4.8

Customizable fields

4.5

AS

AEROLL S

Digital Project ManagerAutomotive, 51 - 200 employeesUsed the software for: 1-2 years.

“I've been using Engagebay for our email automation since last year, and their support chat has been incredibly helpful throughout.“

June 21, 2024

RJ

Randy J

ownerConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“It does everything i need in a CRM and sales tool. it has definitely helped me become more efficient. Best thing about Engage Bay is their support. Chat support is live and picks up almost immediately.“

January 9, 2024

Pricing

EngageBay CRM offers different modules and multiple plans under each one of them. The price for the CRM and Sales Bay starts at $11.04 per user, per month at biennial billing. On the other hand, Pipedrive offers a simple pricing module, starting at $14 per seat, per month (billed annually). While EngageBay comes with a free plan, Pipedrive offers only a free trial of 14 days.

[Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

* * *

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Best for Lead Management

Best for Lead Management

Starting Price:

$69 flat rate, per month

Free Trial

Free Version

Why we picked it

Bitrix24 is highly rated for its lead management capabilities by software reviewers on our website. The software lets you capture leads from various sources, including website forms, social media, and email. It offers automation features, allowing for automated lead routing, follow-up, and qualification based on predefined rules. Bitrix24 is regarded as an ideal tool for managing leads, with users appreciating the automated workflows that help them track leads in real-time. 

Similar to Bitrix24, Pipedrive also offers lead management capabilities that lets you bulk-import leads and deals from spreadsheets, add color-coded labels to each deal, get notified when a deal stays idle for long, and more. Users report that the software is good for sales tracking and generating leads.

Pros & Cons

Offers competitive pricing plans suitable for businesses of all sizes.

Provides tools for managing employee tasks, schedules, and performance.

Provides resources and documentation for self-help and learning.

Paulo F

FinanceMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money!“

April 2, 2024

Setting up and implementing the platform can be a bit complex and time-consuming.

Managing user permissions can be cumbersome, lacking flexibility.

Lower-tier plans offer limited storage, which may not be sufficient for larger amounts of data.

PM

Petras M

CEOTelecommunications, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The advanced features require hirer tier plans and also I have experienced occasional performance issues with complex boards.“

August 21, 2024

Features

Reminders

4.6

Client management

4.4

Chat and messaging

4.3

FG

Facundo G

Remote OPI and VRI InterpreterTelecommunications, 501 - 1,000 employeesUsed the software for: 1-2 years.

“As for the messaging and notifications functionality, I found it very good and perhaps “traditional”, but effective.“

November 30, 2024

Eileen J

Office ManagerElectrical/Electronic Manufacturing, 201 - 500 employeesUsed the software for: 1-2 years.

“Bitrix24 encourages collaboration among team members through chat features, video conferencing and the ability to share files and documents in real time.“

May 22, 2023

Pricing

Bitrix24 comes with a free plan for unlimited users and a starting price of $49 per organization, per month (billed annually). Pipedrive, in comparison, has a per user-based pricing model, starting at $14 per seat, per month (billed annually). While Bitrix24 offers a free trial of 15 days, Pipedrive has a 14-day trial period that allows you to test the features of the paid plans.

[Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

* * *

[4.4 (18781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Best for Customizable Reports

Best for Customizable Reports

Starting Price:

$25 per user, per month

Free Trial

Free Version

Why we picked it

Salesforce Sales Cloud is valued for the customizable reports it offers.The platform empowering you to create detailed reports and dashboards tailored to your specific business needs. With its robust reporting capabilities, you can generate reports on sales performance, pipeline activity, customer interactions, and more. Salesforce features a drag-and-drop interface and filtering options that allow for precise data analysis and visualization.Users believe that the software offers more powerful tools, including better customization and integration options for managing larger sales teams and complex workflows, which is beneficial for growing businesses.

Pipedrive also provides customizable reports focused on sales pipeline performance and activity tracking. You can generate reports on deal progress, sales velocity, and activity metrics, to monitor sales performance and identify areas for improvement. Compared to Salesforce, Pipedrive is praised for its affordability, simplicity, and intuitive interface. It is considered more user-friendly and cost-effective, making it suitable for smaller teams or businesses looking for an efficient and easy-to-use CRM solution without the need for extensive customization.

Pros & Cons

Efficiently manages leads, sources, and sub-sources, helping prioritize and close deals.

Automates repetitive tasks such as reminders, follow-ups, and lead prioritization, improving efficiency.

Facilitates team collaboration through features such as Chatter and real-time updates.

Aiman Z

HR CoordinatorMarketing and Advertising, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Overall my experience using the platform has been positive. I haven't had any issues yet and having the integration with Slack allows me to conveniently get notified about any updates regarding our organizations customers.“

January 9, 2025

Salesforce Sales Cloud can be expensive for small businesses, especially with additional features and customizations.

Advanced functions and add-ons can increase the overall cost, making it less accessible.

The software requires significant customization in order to be utilized to its full potential, which can be a barrier for some users.

JJ

Jonathan J

CXOComputer Software, 11 - 50 employeesUsed the software for: 6-12 months.

“Its really difficult to find information and run reports.“

January 24, 2025

Features

Real-time reporting

4.4

Task scheduling

4.3

Template management

4.2

Ana R

Booking ExecutiveLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years.

“It has a very outstanding reporting feature that provide us with very insightful reports allowing us to understand the performance of our selling activities.“

December 18, 2024

Ss

Sam s

Salesforce AdministratorComputer Software, 2 - 10 employeesUsed the software for: 6-12 months.

“It also allows for quick and accurate reporting, making it easy to track performance and make decisions.“

November 9, 2024

Pricing

Salesforce Sales Cloud offers a starting pricing of $25 per user, per month (billed monthly or annually). In addition, it offers a 30-days free trial, allowing you to test the functionalities of the tool beforehand. Compared to this, Pipedrive starts at $14 per seat, per month (billed annually) and offers a free trial of 14 days.

[Learn more about Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

* * *

[Trello](https://www.capterra.com/p/211559/Trello/)[4.5 (23525)](https://www.capterra.com/p/211559/Trello/reviews/)

Best Free Pipedrive Alternative

Best Free Pipedrive Alternative

[View Profile](https://www.capterra.com/p/211559/Trello/)

Starting Price:

$5 per user, per month

Free Trial

Free Version

Why we picked it

Trello is regarded as the best free Pipedrive alternative by verified reviewers on our website. The software’s free plan allows up to 10 collaborators per workspace, which is ideal for small teams or personal projects that require task management and collaboration without the need for advanced features or a large number of users. It also includes iOS and Android mobile apps, which is great for users requiring a solution to manage tasks on the go. Compared to Pipedrive, Trello is favored because of its free plan, affordable pricing, and project management features. 

Unlike Trello, Pipedrive does not offer a free plan. However, it offers a free trial of 14 days. Users often switch to Pipedrive for scalability and the need for comprehensive features, such as dedicated sales pipeline, sales automation, and deal tracking.

Pros & Cons

Helps users personalize boards with colors, labels, and templates.

Allows users to organize tasks by importance and urgency.

Enables visual task management using customizable boards.

Otilde R

Product DesignerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Trello stands out with something like custom Kanban boards that make visual task management a reality.“

October 16, 2024

New users may struggle with the Kanban board system and may find it a bit time-consuming.

Notification system can be overwhelming, especially with multiple boards.

Formatting options are restricted, making it difficult to display information in certain ways.

SG

Shella G

Marketing ConsultantMarketing and Advertising, Self-employedUsed the software for: More than 2 years.

“I'd like to be able to add custom fields but the add ons for this require a paid plan. This would help me systemize repeated tasks.“

October 29, 2024

Features

Communication management

4.6

Assignment management

4.6

Commenting and notes

4.5

MB

Mark B

IT ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Comments allow us to communicate very well, without the need for chats. Notifications are fast and the interface is very easy to read.“

February 7, 2025

EA

Elise A

Patient NavigatorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“It is very customizable which allows any business to cater it to their own goals. My favorite features are task assignments, automation, and unlimited column creation.“

November 6, 2024

Pricing

As compared to Pipedrive, which starts at $14 per seat, per month (billed annually), Trello offers a lower pricepoint of $5 per user, per month (billed annually). This makes it a budgeted option for small businesses just starting out. It also offers a free trial of 14-days for its Premium plan that lets you create unlimited Trello boards and automate tasks. Unlike Pipedrive, Trello also has a free forever plan that supports up to 10 collaborators per Workspace.

[Learn more about Trello](https://www.capterra.com/p/211559/Trello/)

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[4.5 (4458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Best for Small Businesses

Best for Small Businesses

Starting Price:

$20 per user, per month

Free Trial

Free Version

Why we picked it

HubSpot CRM is considered to be a good Pipedrive alternative for small businesses. Users believe that the software offers a comprehensive solution with integrated marketing, sales, and customer service features, which makes it a strong alternative to Pipedrive. They appreciate HubSpot's ability to centralize various functions in one platform and its extensive free version. Additionally, HubSpot's robust feature set and better integration capabilities with other tools are highly valued. 

On the other hand, Pipedrive is more cost-effective, which is ideal for smaller teams. Users appreciate its user-friendly interface and simplified sales pipeline management. Pipedrive's customization options and simplicity in tracking leads and deals are also highlighted as significant advantages over HubSpot CRM.

Pros & Cons

Intuitive and easy to navigate, making it accessible for users of all technical levels.

Provides detailed insights and performance metrics to help optimize customer relationships and business strategies.

Offers features such as live chat, meetings, and personalized messaging to enhance customer interactions.

Priyanka S

Head of MarketingComputer Software, 11 - 50 employeesUsed the software for: More than 2 years.

“It makes audience segmentation and personalized messaging seamless, boosting ou strategy and ROI.“

December 22, 2024

Advanced features can be expensive, making it difficult for smaller businesses to afford.

Managing and importing data can be a bit cumbersome for some users.

SEO capabilities are basic and may not be sufficient for users looking for advanced strategies.

MT

Maddie T

Marketing CoordinatorHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months.

“It was a little challenging to set up initially, but this could have been due to our migration from our previous software. The data was laid out a bit differently so it didn't migrate everything in the right spot on the first try.“

February 24, 2025

Features

Task scheduling

4.6

Contact database

4.3

Real-time notifications

4.3

AZ

Arpad Z

Senior software consultantComputer Software, 201 - 500 employeesUsed the software for: More than 2 years.

“It is easy to book meetings end pre-set emails, create tasks for others. Very very useful.“

October 22, 2024

JH

Jon H

SSBGCInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“HubSpot CRM is incredibly user-friendly, with an intuitive interface that makes tracking leads and managing contacts seamless.“

December 19, 2024

Pricing

HubSpot CRM offers a starting price of $15 per seat, per month (billed annually) for individuals and small teams, which goes up to $4,300 per month for enterprise customers. The software also has a free plan and a 14-days trial for users. On the other hand, Pipedrive offers a straightforward pricing structure, with prices starting at $14 per seat, per month (billed annually). Similar to HubSpot, Pipedrive also has a free trial of 14 days. However, it does not come with a free forever plan.

[Learn more about HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

* * *

[4.6 (6028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Best Value for Money

Best Value for Money

Starting Price:

$9 per user, per month

Free Trial

Free Version

Why we picked it

Our overall review analysis reveals users appreciate monday.com, particularly for its better looking interface and customization capabilities. As compared to Pipedrive, monday.com offers CRM capabilities in a broader platform, helping users with project management, task tracking, customizable workflows, and more. This versatility means businesses can consolidate multiple tools into one platform, potentially saving on subscription costs.

Pipedrive, on the other hand, is a sales-focused CRM, designed primarily to optimize sales pipelines and deal tracking, making it ideal for sales teams.The software’s core strength is its sales pipeline view. This visual representation allows sales teams to easily track deals, prioritize activities, and identify bottlenecks, leading to improved sales performance.

Pros & Cons

Offers tools for tracking tasks and their progress, ensuring nothing falls through the cracks.

Provides color-coded boards that help visually organize tasks and prioritize work.

Offers real-time notifications to keep team members updated on task progress and changes.

Sharlene C

Billing CoordinatorInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Creating different groups for specific teams within the company was super easy. Video calls with webcams were built right in and sharing files with others within the conference calls did not create any issues at all.“

January 10, 2025

The reporting features are basic and not adequate for CRM users looking for detailed analysis.

The platform requires an internet connection to function, limiting its use in areas with poor connectivity.

Initial setup and configuration can be a bit time-consuming and complex for beginners.

MC

Molly C

Marketing and Analytics managerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Although there are so many automations available, I can sometimes spend a long time finding the correct one I want to use and it can me a sort of trial and error.“

November 7, 2024

Features

Inventory tracking

5.0

Assignment management

4.7

Order management

4.7

NC

Neil C

Accessibility and Inclusion SpecialistE-Learning, 11 - 50 employeesUsed the software for: More than 2 years.

“It's a blast a keeping myself organized with monday.com. I don't know how I survived without it before. I am significantly more organized and have way less stress trying to keep track of what needs done with which projects.“

October 27, 2024

AC

Andy C

Minister of RecreationRecreational Facilities and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“I like the features and the ability to create workflows and tasks to get done with a team.“

January 30, 2025

Pricing

The pricing plans for monday.com starts at $9 per seat, per month (billed annually), which makes this tool a bit cost-effective as compared to Pipedrive. Pipedrive, in comparison, starts at $14 per seat, per month (billed annually). Both the tools offer a free trial of 14 days. However, only monday.com has a free plan for up to two users.

[Learn more about monday.com](https://www.capterra.com/p/147657/monday-com/)

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[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Best Ease of Use

Best Ease of Use

[View Profile](https://www.capterra.com/p/157279/Dynamics-365/)

Starting Price:

$50 per user, per month

Free Trial

Free Version

Why we picked it

According to our verified reviewers, Dynamics365 is considered easy to use and self-explanatory. Although there's a slight learning curve, users find the available training resources and support team helpful. The software’s advanced analytics and integration with other Microsoft products such as Office, SharePoint, and Outlook are highlighted as significant advantages, which makes it easier for users already within the Microsoft ecosystem . Compared to Pipedrive, Dynamics 365 is believed to offer more customization options and tools for project and customer service management, making it more suitable for large-scale operations.

Contrary to Dynamics 365, Pipedrive is preferred for its simplicity and user-friendly interface, making it more accessible for teams who find Dynamics 365 time-consuming to set up. As per our reviewers, Pipedrive doesn’t require extensive training and is intuitive to use.

Pros & Cons

Facilitates efficient project planning and execution.

Combines CRM and ERP capabilities for streamlined business processes.

Provides valuable insights through AI and machine learning.

Joe D

co-ownerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“The integration of AI into my work and the ability to free up time for other ways to help grow my organization.“

May 14, 2024

Occasional performance issues, such as slow load times and system crashes, can impact user experience.

Configuring workflows can be a bit complex and may require specialized knowledge and resources.

Limited compatibility with non-Microsoft platforms can be a concern for businesses using diverse tools.

DL

Daniel L

Director of ITMedical Devices, 51 - 200 employeesUsed the software for: 6-12 months.

“We are still learning the extensive feature set and it will take some time for users to fully grasp all the tools we have available now.“

January 31, 2024

Features

Warehouse management

4.6

Campaign planning

4.6

Compliance management

4.5

BL

Brittney L

Client Services Coordinator Real Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“I like how you can attach links and track who opens the email vs who clicks to view the link. It generates a queue so I can go and reach out to those who look like they might be interested.“

October 26, 2023

SC

Sierra C

Guest Concierge Health, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“By tracking email metrics, we can see what strategies are most effective for each audience. This then allows us to be more successful in future marketing campaigns.“

July 30, 2023

Pricing

The pricing for Dynamics 365 is available on quote from the vendor. However, the tool does offer a 30-days trial period to let you try a range of business applications for free. On the other hand, Pipedrive is available at $14 per seat, per month (billed annually). This tool comes with a free trial of 14 days.

[Learn more about Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

* * *

## Top Pipedrive alternatives at a glance

Vendor

User Rating

Starting Price

[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$7.00

per user, per year

[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

$15.00

per user, per month

[4.3 (6972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$14.00

per user, per month

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$14.99

per user, per month

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$69.00

flat rate, per month

[4.4 (18781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$25.00

per user, per month

[Trello](https://www.capterra.com/p/211559/Trello/)[4.5 (23525)](https://www.capterra.com/p/211559/Trello/reviews/)

$5.00

per user, per month

[4.5 (4458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$20.00

per user, per month

[4.6 (6028)](https://www.capterra.com/p/147657/monday-com/reviews/)

$9.00

per user, per month

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$50.00

per user, per month

## Our methodology

Our independent and objective research is based on market demand signals along with an analysis of our proprietary data, including product information and verified user ratings and reviews, as of March 2025. 

**To be eligible, products had to meet at least one of the following criteria:**

-   Demonstrate popular demand as a Pipedrive alternative based on online search trends explicitly comparing the two systems. 
-   Appear as one of the most frequently mentioned products in Capterra reviews in relation to Pipedrive, either as a competitor they also considered in their software search or as an alternative they switched to. 
-   Be one of the highest-rated Pipedrive competitors.
    

**The selected products also met these requirements:**

-   Must have at least 20 published reviews in the past 2 years as of the analysis period. 
-   Demonstrate U.S. market presence based on factors such as the availability of U.S.-based reviews and product website research. 
-   In certain cases, depending on the product we’re considering alternatives for, we may expand our selection criteria based on our market insights to ensure we’re providing the best options for buyers.
    

After selecting products, we used user ratings to determine each of the listed “best for” distinctions. We took the highest-rated products for each of those “best for” distinctions unless that product already appeared on our list. In these cases, we featured the next highest-rated product to avoid repetition. 

Some “best for” distinctions are based on reviews for attributes, such as overall rating, value for money, ease of use, customer service, and functionality. Other distinctions are based on the most important features in the software category, according to user ratings within two years of our research process.

**In our descriptions of each featured product, we include the following details:**

**Review excerpts**: Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.

**Key features**: Our research team analyzed verified CRM reviews on Capterra (as of March 2025) to identify the features that users value the most in each of the listed tools. Features that received the highest rating were then included in the list.

## Pipedrive overview

### What is Pipedrive?

Pipedrive is a CRM platform that empowers businesses to effectively manage their sales processes and boost revenue. The software offers a wide range of features such as contact management, pipeline management, activity tracking, and reporting that simplify sales workflows and improve overall efficiency. 

Pipedrive also comes with robust automation capabilities that help businesses manage repetitive tasks such as follow-ups and creating email sequences, freeing up sales representatives to focus on other important tasks. Its reporting and analytics dashboards provide insights into sales performance, enabling data-driven decision-making. Pipedrive's flexible and competitive pricing plans make it an attractive option for businesses looking to improve sales performance without complex implementations or hefty investments.

### Key features of Pipedrive

Pipedrive offers several features to help with CRM projects. Out of all the features, the following are highly rated by users on our website:

-   **Data import and export**: Allows for easy data import from a spreadsheet or other CRM solutions. You can also export your data in various formats, such as a CSV or Excel file, which gives you the flexibility in how you use your information for reporting, analysis, or migration purposes. Pipedrive’s data import and export feature has earned a high rating of 4.64/5.\*
    
-   **Sales pipeline management:** Provides a clear visual representation of your sales process, breaking it down into customizable stages. You can drag and drop deals between these stages, easily tracking their progress and identifying bottlenecks.This visual pipeline allows for efficient deal management, improved forecasting, and better collaboration among sales team members.The feature is a favorite among users, receiving a strong rating of 4.43/5.\*
    
-   **Contact management**: Provides a centralized hub for storing and organizing all your customer information. It allows you to create detailed profiles for individuals and organizations, track interactions, segment audiences based on various criteria, and link contacts to deals and activities.This feature has been rated 4.41/5 by our reviewers.\* 

_\*Our research team analyzed verified reviews of Pipedrive on Capterra (as of March 2025) to identify the features that users value the most in this tool. Features that received the highest rating were then included here._

### What to look for in Pipedrive alternatives

When exploring Pipedrive alternatives, focusing on the most important aspects can help you find the perfect tool for your CRM needs. Here are the top three considerations:

-   **Consider robust contact and deal management:** The best CRM platform offers hassle-free contact management, allowing you to store detailed information about leads and customers, track interactions, and segment audiences. Effective deal management is crucial for visualizing your sales pipeline, tracking progress, and forecasting revenue. Look for features such as customizable pipelines, deal stage tracking, and automated reminders in a CRM tool. 
-   **Check integration options:** Seamless integration with other business tools, such as email marketing platforms, communication tools, and project management software, is crucial for a unified workflow. Check if the alternative integrates with the tools your team already uses to avoid data silos and improve efficiency.
    
-   **Understand pricing and scalability:** Consider your budget and future growth plans. Evaluate the pricing structure of each alternative and ensure it aligns with your needs. Also take into consideration potential hidden costs such as the costs of any add-ons and increased storage limits.Choose a platform that can scale with your business and accommodate increased user growth, data capacity, and automation requirements. 

## Which Pipedrive alternative should you choose? 

Choosing the right Pipedrive alternative depends heavily on your specific needs and priorities. Whether you’re looking for robust automation and customization features or low-cost options, there’s a solution tailored to your specific goals. Below, we’ve highlighted the best alternatives to Pipedrive, with recommendations based on key strengths to help you find the perfect fit for your CRM projects.

-   **If you are looking for essential pipeline management and automation features,** Bigin by Zoho CRM can be a good option to consider due to its user-friendly interface and core functionalities that directly address the needs of businesses focused on efficient sales processes and lead conversion.
    
-   **For contact management**, HubSpot Sales Hub is ideal with its comprehensive, integrated CRM platform that automatically tracks every interaction. Its robust features enable a 360-degree view of each contact, fostering personalized outreach and stronger relationship building
    
-   **If you’re focused on an activity dashboard**, Zoho CRM can be the right choice as it provides a real-time, visual representation of scheduled and completed tasks, including calls, meetings, emails, and custom activities via an online dashboard.
    
-   **For customizable fields**, EngageBay CRM can be a perfect option, as it offers a broader range of field types and deeper customization across all records, allowing for more granular data capture tailored to specific business needs.
    
-   **If lead management is your priority**, Bitrix24 stands out with a comprehensive suite of tools that cover lead capture, distribution, qualification, and nurturing within a unified platform.
    
-   **For customizable reports**, Salesforce Sales Cloud is the best fit as it allows users to create highly detailed and tailored reports on virtually any data within the CRM. Its drag-and-drop interface, extensive filtering, and advanced visualization options enable in-depth data analysis and insights. 
-   **If you need a free alternative**, Trello can be a good choice as it offers a generous free plan with visual task management and collaboration features, making it a viable alternative for businesses needing basic organization without the cost of a dedicated CRM like Pipedrive.
    
-   **For small businesses,** HubSpot CRM can be the right fit because it offers integrated marketing, sales, and service tools in one scalable solution that grows with the business, offering more than just pipeline management.
    
-   I**f value for money is a key factor**, monday.com is the top pick, offering a more versatile and customizable platform than Pipedrive and allowing businesses to manage various workflows beyond sales, potentially consolidating multiple tools and reducing costs.
    
-   **For ease of use**, Dynamics 365 is ideal as it integrates well with other Microsoft products, which can enhance ease of use for organizations already within the Microsoft ecosystem.
    

## FAQs

What are the disadvantages of Pipedrive?

While Pipedrive excels in visual pipeline management and ease of use, some users may find its customization options to be limited and not as extensive as others. Also, the software’s pricing, while competitive for smaller businesses, can become less attractive as teams scale and require more advanced features, making it less ideal for very large organizations with complex sales processes.

How much does Pipedrive cost a month?

Pipedrive offers five pricing plans with varying features.The Essential plan starts at $14 per user per month billed annually, while the Advanced plan costs $24 per user per month. The Professional plan, their most popular option, is $49 per user per month, and the Power plan is $59 per user per month. Their premium tier, Enterprise, costs $79 per user per month. All prices are based on annual billing, which allows you to save up to 26% as compared to monthly billing options.

Who is Pipedrive best for?

Pipedrive is ideal for small to medium-sized businesses (SMBs) with a sales team that prioritizes visual pipeline management and are looking to simplify their sales process, track deals, and improve sales forecasting.

What companies use Pipedrive CRM?

Pipedrive is used by a wide variety of companies across various industries, but it's particularly popular with small to medium-sized businesses due to its ease of use and focus on sales pipeline management. You may check the case studies available on the vendor website to check the list of popular companies using this solution for their CRM needs.

Does Pipedrive generate leads?

While Pipedrive itself doesn't directly generate leads, it offers a suite of tools to help you capture and manage leads. For instance, Pipedrive's LeadBooster add-on includes features such as web forms and live chat to capture leads from your website and other channels.

Does Pipedrive integrate with Excel?

Yes, Pipedrive integrates with Excel, allowing you to easily transfer data between the two platforms.

Does Pipedrive have an open API?

Yes, Pipedrive offers a well-documented open API, enabling businesses to integrate the CRM with other software and customize its functionality. This allows for hassle-free data exchange and automation of tasks across different platforms.

What should you look for in Pipedrive alternatives?

When considering Pipedrive alternatives, look for CRMs that offer similar core functionalities such as visual pipeline management, contact and deal tracking, and activity management. Simultaneously, consider factors such as pricing, reporting and analytics capabilities (if you need more advanced insights), customization options, and integrations with other essential tools.

Why look for Pipedrive alternatives?

While Pipedrive is a popular CRM, it might not be the perfect fit for every business. Your business might have unique requirements that Pipedrive doesn't fully address or the pricing structure might not align with your budget. In such cases, you can consider other alternatives that offer better value for money based on your unique requirements.

Does Pipedrive work with Gmail?

Yes, Pipedrive integrates with Gmail, allowing you to view contacts and check details directly in your inbox, and manage deals, activities, and notes without switching tabs. This simplifies sales workflows and keeps your communication organized.

[Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/)

Shephalii Kapoor is a writer at Capterra. She helps small businesses identify the right software for their needs by analyzing user reviews for top-rated software products. Prior to Capterra, she worked as an assistant content manager at InfoEdge India Ltd. She has also worked in company law, aviation, and real estate. She is a published author and has contributed to various magazines and websites. During her free time, she enjoys reading.

[Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/)

Lindsay Page is an editor at Capterra. She specializes in editing data-driven research and tech trends reports for small to midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with particular expertise in cybersecurity, corporate and securities regulation, and finance. When not editing, Lindsay can be found reading a mystery novel, spending time with her family, and playing competitive tennis. Lots and lots of tennis.

Related reading

Table of Contents

-   [Bigin by Zoho CRM](#Bigin-by-Zoho-CRM)
-   [HubSpot Sales Hub](#HubSpot-SalesHub)
-   [Zoho CRM](#Zoho-CRM)
-   [EngageBay CRM](#EngageBay-Marketing)
-   [Bitrix24](#Bitrix24)
-   [Salesforce Sales Cloud](#Salesforce)
-   [Trello](#Trello)
-   [HubSpot CRM](#HubSpot-CRM)
-   [monday.com](#monday-com)
-   [Dynamics 365](#Dynamics-365)
-   [Top Pipedrive alternatives at a glance](#top-pipedrive-alternatives-at-a-glance)
-   [Our methodology](#our-methodology)
-   [Pipedrive overview](#pipedrive-overview)
-   [Which Pipedrive alternative should you choose?](#which-pipedrive-alternative-should-you-choose)
-   [FAQs](#faqs)

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