# Page 24 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 24 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 24 - Reviews of Pipedrive ## Showing most helpful reviews Showing 576-600 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner/Consultant Marketing and Advertising Used the software for: 1-2 years ### "Make Sales Easier" December 5, 2018 5.0 Streamlining funnel prospects. Making it easier to prioritize who to communicate with and what stage they're at. See, even after they're "closed" and have paid us, there are still months of work and optimization to be done for them, so we can always see what's going on. We never miss a beat with our funnel customers. Pros I love the left-to-right "pipeline" format. It makes it easy to track not only where a prospect is at, but how many prospects are at what stage. Makes it super easy to prioritize based on customer status and how many are in that status or stage. Instead of bumping around trying to figure out who is where, you can figure out in about 10 seconds where you're at for the day and prioritize prospects and tasks immediately. When I first started using it to sell funnels it made tracking SO MUCH EASIER. Cons There honestly isn't much I didn't like, and nothing that I can remember right now. It is simple an straightforward, and does exactly what you'd expect. Review Source VR Verified Reviewer Application Security Expert Information Technology and Services Used the software for: 1-2 years ### "Very good CRM" July 20, 2019 4.0 Pros Easy to use tool. It is possible to organize all the deals by stages, save notes and e-mails by deal. I recommend to integrante pipe drive with Gmail, it works very well! Cons Sometimes the search box just frizes and and I need to refresh the page. But I would say this is a minimum detail, compared with how good the tool is! Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Pipedrive is more easy to use. Review Source VR Verified Reviewer Founder Hospitality Used the software for: 1-2 years ### "Practical and easy to implemement CRM solution" October 11, 2020 5.0 Pipedrive has been a tremendously valuable tool for our sales team. Pros Web based solution allowing for easy access anywhere on any device. Perfect for a dispersed sales team. Cons Mobile app much limited function compared to the actual software, meanwhile relies on the most current ios in order to function. Review Source CD Cecilia D. Marketing Manager Computer Software Used the software for: 2+ years ### "Facile da utilizzare" February 28, 2023 5.0 Pros Facilità d'uso, immediato da comprendere per tutto il team. Semplifica attività che prima richiedevano tempi molto lunghi. Cons Al momento nulla da segnalare, non ho avuto ancora inconvenienti. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Pipedrive Immediato nell'utilizzo, di facile gestione Review Source HA Hudson A. Marketing director Marketing and Advertising Used the software for: 2+ years ### "An addictive platform! Manage your company leads easily." May 6, 2021 5.0 Pipedrive really changed the way we manage leads in our company, helping us to improve our rate of close deals considerably. Pros Pipedrive simply became the heart of my sales department. It help us to organize each lead in a bery unique way. Cons Because of the concept of a "pipe", they don't have many options of how you see your leads and customers. Review Source Andreas L. Sr. Vice President Telecommunications Used the software for: 1-2 years ### "Pipedrive - A real leader in how a Salesperson understands their sales funnel" November 26, 2018 5.0 Provided the best insight of our team where the leads were coming from. More importantly we were able to collaborate better when someone needed help. We use Slack and the integration is super slick and easy when we need to add notes on the fly. Pros This is by far the easiest Sales CRM out there. Intuitive, visual, integration ready ... and I do mean ready, and above all clearest way to see how your leads are perculating ;) Cons Although reporting has gotten very good and provides many ways in retrieving data .. visualization is not there yet in terms of graphs. It's getting there but not there yet. Review Source MM Mel M. Consultante Marketing and Advertising Used the software for: 2+ years ### "Pratique" February 22, 2023 5.0 Pros Très pratique au quotidien car plusieurs sales. Cons Connection avec les api tiers, bug de temps en temps Review Source Paul L. Managing Director Used the software for: Less than 6 months ### "Simple to learn. The total CRM, forecasting and sales management tool." December 24, 2017 5.0 It totally manages the information aspects of client / customer interface as well as providing a powerful sales management system. Pipedrive is a professional, fully functional CRM / Sales Management system. Please keep developing it! Pros Easy to use and intuitive, yet extremely comprehensive and powerful. Uncluttered layout with ability to easily add own fields and customise. Visual pipeline (customisable to your own Sales Cycle) enables deal management, rather than the usual deal diarisation that other CRMs provide. Forecasting is precise and realistic due to the ability to predict what percentage of deals will progress through each stage. Sending emails from within the Account being actioned, and using any template you have set up is fast, just a couple of clicks. Lots of short, professional, helpful explainer videos. Importing and exporting is straightforward. Enables you to fully monitor the activities of your Sales Team who are using it. Pipedrive send regular, friendly, informative emails with suggestions for making the most out of their system. Highly recommended! Review Source VR Verified Reviewer Wealth Management Analyst Financial Services Used the software for: 2+ years ### "Smart solution for selling funnel" June 21, 2020 4.0 In a big picture, Pipedrive helps me a lot when dealing with clients and prospects base. It is a good CRM. Pros Pipedrive is easy to navigate and very simple to show the prospects/clients you are enrolled in. The dashboards are easy to understand. Cons If you are coming from another tool, this software might be a little bit strange. That because some functionalities are not very clear or they put it in a different way, Review Source AR Andrea R. Noise and Vibration Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great choice for anyone looking for a streamlined lead management solution" February 5, 2023 5.0 I highly recommend Pipedrive for anyone in need of an efficient lead management solution. The graphics and reports are top-notch, making it easy for managers to stay on top of deals and progress. Pros Pipedrive makes lead capture and deal organization a breeze. The dashboard is beautifully designed and user-friendly, and there are plenty of great integrations to make the most of the platform. Cons Setting up the pipeline can take some time, and the cost may not be ideal for everyone, especially given the additional fees for certain apps like WhatsApp. Review Source AM Alessandro M. Account Executive Information Technology and Services Used the software for: 1-2 years ### "One of the best CRM´s on the market." December 6, 2022 4.0 Pipedrive is very helpful, all ou sales team uses it, and we can keep track of our activities, sales funnel, etc... Pros easy to deploy, easy to customize, lots of integration options. Cons Reports, sometimes I have a hard time creating customized reports. Review Source Response from Pipedrive March 14, 2023 Hey Alessandro, We truly appreciate your feedback! We will make sure to forward this internally. If you have any questions or need any help, we are here 24/7. JK Joseph K. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Pipedrive is just great in managing customer relationship management for small and mid-scale farms." March 8, 2019 4.0 Pros The application is very intuitive and you can set up the application and get used to the same in no time. We can change the pipelines according to our requirements. I just love the way the support staff dealt with all our queries, they were very knowledgeable and responsive. We get a good idea about the progress of the task and how efficient the processes are. The application is very affordable and reporting features are superb. All your data is backed up in the cloud, we can take down notes or record the calls according to your needs. Cons This application is not an ideal one for large firms. If they would provide a Google integration it would be just awesome. The process of associating contacts to a firm is very tedious, hope they would simplify this a little. Review Source tB tammie B. creator Retail Used the software for: Less than 6 months ### "does everything i need it to! " August 26, 2019 5.0 amazing. customer service is super responsive and helped solve a couple issues when i was first learning the system. Pros i LOVE so much about this software!! i tried SO MANY CRM's and none of them were perfect for me. you can see visually what stage your deals are in. you are prompted to set up the next activity (task) after you complete one. you can create email templates with automatically filled in forms to speed up the process. you can connect deals to people and organizations. you can see a calendar view of your activities. you can set up automations to make your system more streamlined. you can connect it to your gmail so you emails automatically show up in pipedrive and you have all your emails between you and a person at your fingertips. it was super easy to set up and seemed very intuitive. Cons i can't think of anything!! i wish it were a little bit cheaper per month, but compared to some of the other services i tried, it costs less but does more of what i want. Switched from [OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/) onepageCRM was great, but pipedrive has more visual features that help me (i'm a visual person). you can choose list view or calendar view or a kanban sort of view of the pipeline. also, the user interface i just liked better. Review Source VR Verified Reviewer AE Information Technology and Services Used the software for: 2+ years ### "Simple, Easy to Use" July 16, 2021 4.0 Pipedrive has been an overall success for our small team's use case, we have other CRM installations that require much more manpower to manage. Pros I like that it covers the bare essentials for a CRM. It's easy to set up and get started with, doesn't serve the most expansive time consuming integrations Cons Definitely a lot of functionality you're leaving behind compared to the bigger players, but that's not it's niche. Review Source Tarun A. Vice President Events Services Used the software for: 2+ years ### "Most Easist Pipeline software I ever Came across" September 9, 2020 5.0 Pros Ease to use Mobile Friendly Activity Reminder Best Interface Cons nothing so far, I will comment when I find somthing like that. Reason for choosing Pipedrive Easy to use, Cost effective, Sales Booster Review Source Mitch B. Founder Used the software for: 2+ years ### "Chaos into Order" January 24, 2018 5.0 Really it just too a process that was difficult because recruiting requires a lot of followup - so instead of people falling off in the process, now we could keep track of where everyone was at all times, and also avoid reaching out to the same person twice. Pros The visual representation of deal flow makes this a no-brainer for anyone to grasp. We used this to streamline our outreach and on-boarding for recruiting and Pipedrive made it dead-simple to see where people were falling off and keep track of who we had contacted and who needed to be followed up with. Cons What I love about Pipedrive is that it's not trying to do too much. It's good at what it does and it's not trying to throw the kitchen sink at you. If you need a simple to use system this is about as good as it gets! Review Source AS Alexis S. Deputy Law Enforcement Used the software for: 2+ years ### "Great Product" April 18, 2023 5.0 Pros Great tool to be able to track sales per quarter. Cons Sometimes the micro version does not function properly. Review Source SL Sucilene L. Fotografa Retail Used the software for: 6-12 months ### "Pipedrive é uma ferramenta de automação que traz a liberdade do tempo como resultado." March 2, 2023 5.0 Utilizo diariamente como ferramenta no meu negócio. Ferramenta fundamental em CRM. Pros Agilidade e clareza ao meu negócio como resultado encontro soluções facilitadoras. Cons Automatização com baixo recursos fora do padrão. Review Source Response from Pipedrive March 8, 2023 Hi! We truly appreciate your feedback! It is very important to us! If there is anything we can help with, our Support Team is available 24/7! VR Verified Reviewer Owner Marketing and Advertising Used the software for: 2+ years ### "Love Pipedrive as a CRM " April 23, 2021 5.0 Exccellent. Pipedrive has organized our lead gen efforts and given us a CRM we can really count on. Solid tool and solid support with a great interface. Pros Pipedrive has a set of beautiful features that we love for CRM and deal management. We love the kanban style deal interface with the "rot" feature. It's visual, sleek, modern, and feels nice to use. With one glance, you can tell what work needs to happen to get our lead generation game on point. Love the new features, such as a lead management place that's outside of our normal CRM. The custom field possibilities are also really important to us and helped us think of pipedrive more as a CRM, rather than just a deals management tool. Cons I wish they offered more integrations with other tools that we use frequently. We use clickup for task management and would love to see a native, powerful integration here. Also, would like more options for phone call software that saves directly inside pipedrive contacts. Review Source Richard H. Online Media Used the software for: Less than 6 months ### "An intuitive program let down by email (non-)sync" September 28, 2016 4.0 Pipedrive is a clean and intuitive programme that I initially found thought much ideal. It's a shame that I found that the recently-introduced email integration (for 'Gold' members and up) just doesn't really work. Or at least not for me. And support, having verified it wasn't working, didn't seem particularly interested in finding out why that might be, or helping me to get the system to work. Pros Clean and fairy intuitive, especially for those without hard core sales and marketing experience. Cons Even after a month or so, I'm still not entirely clear how it's all supposed to link up. And I was very disenchanted to trade up to Gold membership, only to discover that the much-ballyhooed two-way email sync didn't work reliably, and - worse - that customer 'support' was pretty apathetic about helping work out why. Review Source Response from Pipedrive October 12, 2016 Hello, Richard. Very sorry to hear about the issues you had with the email sync. We can see your previous tickets, one of which is waiting for a response from your side. It was sent on 28 September with the subject line ‘Chat with Richard Harden’. Could you please respond to this ticket and we will be sure to escalate your issue and get this working for you. Best regards, Pipedrive team VR Verified Reviewer Social Media Manager Design Used the software for: 6-12 months ### "Improves Sales Efficiency" March 3, 2023 5.0 Pros The platform's ability to automate repetitive processes and mange leads and deals through a customizable pipeline has streamlined and increased the efficiency of my team's workflow. I can say Pipedrive is an excellent sales pipeline management tool. Cons It is quite expensive when compared to alternatives. The cost of additional add-ons can quickly add up, which can be frustrating for businesses looking to cut costs. Review Source VR Verified Reviewer Sales Director Entertainment Used the software for: 6-12 months ### "An Overall Great CRM " January 14, 2019 5.0 A big part of Sales is the customer experience. Pipedrive allows for us to stay on-top of the day to day in managing and cultivating our relationships, while also having the forecast to see our progress with overall sales. Being able to customize your pipeline and move deals where you want with ease might be the nicest part of Pipedrive (user friendly). Pipedrive is a software that you get excited about using. Pros \- Very easy to use - The interface is user friendly and visually pleasing to the eye - The email integration is great. Allows for you to focus and stay in the same place at all times (eyes aren't bouncing from place to place). Cons \- Being able to track and analyze specific data. - Having an "undo" button if you were to do something wrong on filtering deals. Review Source Lucas F. Business & Relations Manager Marketing and Advertising Used the software for: 1-2 years ### "Pipedrive for Sales" October 14, 2019 4.0 Pros \- Automation options - Different funnels - CRM and client data Cons \- Not much customizations - No advanced reporting - Integrations are limited Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review Source DC David C. Sales Manager Computer Software Used the software for: Less than 6 months ### "Buggy CRM, but overall not too bad" August 10, 2022 3.0 Overall, it's a young CRM. You get what you pay for with Pipedrive. They do have excellent customer service, but even they are limited in how they can assist you. I always had to upload screenshot after screenshot for them to help us. If you can afford other platforms, do so. This one is buggy. Pros High customizable workflows that are easy to setup. Cons The Campaigns email feature is very new, so very limited in what you can do. No A/B testing, list segmentation is not existent. Reason for choosing Pipedrive Pricing Review Source sV sebastian V. independiente Computer Games Used the software for: 1-2 years ### "muy buen producto es totalmente recomendado" September 27, 2023 4.0 Pros es muy bueno crm para ventas y todo lo que conlleva eso Cons en ocasiones falla y se actualiza cambia mucho su sistema Review Source Response from Pipedrive March 7, 2024 Thank you for your feedback. Talk to a Capterra advisor for free and get results within 15 minutes.