# Page 29 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 29 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 29 - Reviews of Pipedrive ## Showing most helpful reviews Showing 701-725 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shubham T. SEO Manager Information Technology and Services Used the software for: 6-12 months ### "Best Software for Sales Numbers & Leads Data Management" December 5, 2018 5.0 It's very good to monitor revenue from the won leads, also who is working best in the sales team. It is very easy to track month wise, quarterly and yearly. I would recommend that this software should be in use for every Industry, specially IT. Pros Feature that gives notification of any new lead added, assign, won or lost. Also, i can set leads for my team, so if they haven't done any activity in the assign lead, it will go red. So, i can keep team working on the leads and make sure every leads has been responded with proper follow up's. Cons There is nothing to dislike at the moment, i like the way it is working now. Review Source JS Jeff S. Owner / Photographer Photography Used the software for: Less than 6 months ### "A CRM program with a lot of thought behind it!" March 8, 2019 5.0 As a small business owner, I refuse to work with any company that has poor or hard to reach customer service. As I’m learning the functionality of this program, I’ve had to chat with Pipedrives’ customer service on a few occasions. They absolutely ROCK! The “cs” reps have been thoroughly trained and really know their product. In addition, I really admire them for their follow up after resolving your questions. My experience with this company has been exceptionally good. I couldn’t be happier about our decision to use Pipedrive. Pros I’m relatively new to CRM programs. I explored several of the other options before choosing Pipedrive. I truly believe that Pipedrive has every imaginable function most companies would ever need for creating and maintaining a client/ prospect data base. Very detailed, but incredibly intuitive and easy to use. We call on several different categories of prospects, and are able, with this software, to create separate contact lists for each category, which enables us to streamline our sales calls. There are a lot of features that can be automated as well. This program has helped us to be far more organized and efficient. If your company prospects a lot, or if you have many established customers, I’m finding that this a program is an invaluable sales tool! Cons Our needs are relatively simple and straight forward, so we really haven’t experienced anything that this program lacks. Review Source VR Verified Reviewer Senior Mortgage Banker Banking Used the software for: 2+ years ### "The perfect solution..." February 12, 2019 5.0 I'm able to streamline my day and work only on what's building value at the time. Pros I love the flexibility of PD. I am able to build multiple pipelines with custom stages. Coupled with Zapier, I save untold hours doing automated task Cons For what I do, PD doesn't have any cons. Review Source HO Hannah O. Marketing Manager Construction Used the software for: I used a free trial ### "Improving Pipeline Successfully" November 27, 2023 5.0 Overall, it was good but I think our sales needs werent the right fit Pros We were trying out new software to switch our CRM, and decided to try Pipeline. We loved how easy the software was to navigate- extremely user-friendly. Cons We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership. Review Source Response from Pipedrive April 17, 2024 Thank you for your feedback! John S. Social Media Consultant Marketing and Advertising Used the software for: I used a free trial ### "Software that helps businesses manage their sales pipelines and workflows more efficiently." March 1, 2023 4.0 Pipedrive is a user-friendly and affordable sales CRM software that can help businesses manage their sales pipelines and workflows more efficiently. Pros The platform can be customized to meet the specific needs of different businesses and industries, making it an excellent tool for businesses that need a solution that can adapt to their changing needs. Additionally, Pipedrive provides users with a range of features and functionalities that can help them manage their sales processes more effectively, including lead tracking, deal management, and reporting.Another advantage of using Pipedrive is its affordability. The platform offers a range of pricing plans that are designed to be accessible to businesses of all sizes, making it an excellent choice for startups and small businesses with limited budgets. Additionally, Pipedrive provides users with a mobile app that allows them to manage their sales processes on the go, which is essential for businesses with remote or mobile teams. Cons Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may not be suitable for businesses that require more advanced integrations with other tools or systems. Review Source TS Thomas S. Account manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Pipedrive" November 20, 2023 5.0 Pros Le suivi facile des nombreuses tâches journalières Cons Ne pas pouvoir ajouter de tâches récurrentes Review Source Response from Pipedrive April 17, 2024 Thomas, thank you for your insights! While we do not currently have a dedicated feature to create recurring activities, you can sync over recurring activities that were created in your external calendar with our calendar sync feature: https://support.pipedrive.com/en/article/recurring-activities Jean-Frédérick B. Sales Manager Computer Software Used the software for: 6-12 months ### "Worth betting on it" April 24, 2019 5.0 It really help make things happens period. Pros First it is easy to configure, making it in line with our internal processes. Its easy to build a process that is result oriented and keep the focus on selling. It has so many awesome features that I can't name all of them here, but the agenda, which is link to my google agenda, the mandatory actions make sure there is no prospect that fall in a crack. et manh more. Cons The only thing I have encounteered is that the mobile application doesn't integrate with has many possible awesome integration as on the computer version. Review Source Aleksey D. Chief Business Development Officer Marketing and Advertising Used the software for: Less than 6 months ### "A great alternative to amoCRM and Kommo" May 10, 2023 5.0 Our migration process was quite smooth. The service company assisted us in transferring all of our historical data. Since the interface was user-friendly and familiar, our team was able to learn how to use Pipedrive in just a few days. However, it took us a couple of months to replicate some of the automations, as the logic was new in certain cases. Pros Our CRM boasts an intuitive interface and seamless integration with Zapier. We gather a multitude of data points from multiple tools and incorporate them into a 360-degree cockpit for our sales team. Cons I want to clarify that it is not a scam, but I am still facing difficulty with configuring and supporting filters for the pipeline view. Reason for choosing Pipedrive It appears that Creatio may be more complex than what we require. Review Source VR Verified Reviewer Account Executive Philanthropy Used the software for: 2+ years ### "Review " December 9, 2021 4.0 Pros Pipedrive makes It easy to track deals I am working on Cons Some of the reporting metrics arent great. It doesnt integrate with outreach Review Source Elwood "Woody" S. Sr. Director, National Sales Printing Used the software for: 2+ years ### "Best simple CRM out there!" February 11, 2019 5.0 I am a sales director, I do all my estimating, sales cycle and job tracking within this software. Helps me to stay on task and up to date. Pros Ease of use, Cost and Scalability. Simple and easy to set-up for your needs. Cons I wouldn't mind better reporting, but it's pretty good already. Review Source VR Verified Reviewer CEO of office operations Information Technology and Services Used the software for: 2+ years ### "Good price for CRM" September 8, 2022 5.0 Overall experience is great, I like how we integrate the CRM to campaigns. Pros Features we like about Pipedrive is how we store and connect our contacts with email campaigns. Its easy and useful. Cons None so far, although there are stuff needs to be improved. Reason for choosing Pipedrive Because its much preferred over the rest. Review Source Ahmed A. Writer Used the software for: 1-2 years ### "Love the snapshot feature. " January 20, 2018 4.0 Pros Pipedrive has a fantastic user interface, which gives this software a short learning curve. I also love the ability it gives me to view snapshots of all current transactions via my dashboard : making it easier to focus on current task at hand. Cons I wish the team behind this software can make Pipedrive available as a desktop version. Also it currently lacks a service/cost estimation feature. Review Source JB Jenn B. Admin Financial Services Used the software for: 2+ years ### "Great product " September 6, 2022 5.0 Great product easy to use Pros Easy to use. Great to stay on task and keep everyone in the know Cons Nothing I can think of. This is very helpful for keeping in task Review Source Youssef B. Teacher E-Learning Used the software for: 6-12 months ### "Pipedrive, the CRM tool for you!" November 15, 2022 4.0 You can instantly know that a software is good when you look for an alternative, but you come back anyways. I don't think that there is another software that can compete with Pipedrive when it comes to E-mail marketing and/or CRM. Pros Pipedrive appears to offer the most compatibility with multi-language users when compared to other CRM applications. It is simple to use and browse, therefore no technical knowledge is required. It also aids in successful sales automation because it is less expensive and has a short learning curve. Cons I think the problem with Pipedrive is the pricing, other than that it is good. Review Source Response from Pipedrive March 10, 2023 Hey, Thank you very much for your feedback! We will make sure to forward it to our dedicated teams. If you need any help, please reach out to our Support Team. They will be happy to help! Asaf K. Principal Engineer Internet Used the software for: 1-2 years ### "Pipedrive great CRM tool" November 2, 2021 4.0 Pros We use Pipedrive to track conversations with potential customers, partners and suppliers, as well as to follow up on tasks and email correspondence. Cons Reporting capabilities and incorporations are rather poor in contrast to other programming. Review Source VR Verified Reviewer C.E.O. & Owner Financial Services Used the software for: 6-12 months ### "Practice Ignition is half ignited" December 18, 2018 3.0 I get paid quickly but I also get billed alot. It gets my contracts out but the layout is not straightforward. It integrates with my accounting software well but charges you up the wazooo for cc payments. As soon as someone creates a software for half the price I'm out. Pros This software is like a bad habit. It costs way too much but it produces immediate results to have you paid quicker. Cons It costs way too much but, since I found no other software that can send out a contract and get me paid quickly my hands are tied with PI. It's nifty but sometimes it be counter intuitive if you need to edit a proposal. Review Source Lucia R. Marketing manager Marketing and Advertising Used the software for: 6-12 months ### "Comodo" January 10, 2023 4.0 Pros Facilità di utilizzo e integrazione del software all'interno del team Cons un pò complesso all'inizio intendere come gestire deal Review Source VR Verified Reviewer Head of Marketing & Growth Computer Software Used the software for: 2+ years ### "My Sales Team Loves Pipedrive" March 10, 2019 5.0 For teams up to 30 sales people, there is no better tool. Pros \- Easy to setup - Great customer support - Solid reporting - Continuously adding features Cons Book a demo - calendar feature could be improved by mimicking better products for that such as Calendly. Review Source VA Vinicius A. Designer Computer Software Used the software for: 1-2 years ### "Pimp my pipe" November 18, 2019 5.0 Whenever I saw someone on the sales team using it I thought, what complex software, but at the same time it was visually pleasing by the amount of information accessible to the kind of work you have. I started using it sporadically in the marketing team to understand audience and lead qualification, and to outline some plan to reach more people with our actions and ads. Looking at the pipeline we can gain insight into whether we have to take broader actions to reach a larger audience, or invest in segmentation to increase lead quality. Remember that all this is only possible if the sales team register as much info as possible in the software. Pros Visually easy to do sales funnel analysis, and easy to use. Pipeline with cards, and drag and drop function. It is a critical product that helps to know the efficiency of the sales process, and take improvement actions if necessary. In addition to automating the processes of analysis, categorization and information search, tasks that would consume hours in a work day. The app works great. Cons Search for lead information is not very well organized and accessible in the layout, the favoritization is in the contact history. All pipedrive information that facilitates sales funnel analysis is only available if Sellers and SDRs enter all contact information they had with leads via emails, phone call, etc. In overall my pipedrive experience is well attended/satisfactory. Review Source RJ Rita J. Head of Partnerships Computer Software Used the software for: 1-2 years ### "Fantastic CRM for account management " April 2, 2024 5.0 Pros Customisable reports and dashboard functionality. Ability to really manage deals from end to end with user friendly layout. Cons Nothing, I've had no problems in the few years I've used it Review Source Response from Pipedrive June 12, 2024 Rita, we are happy to know your experience with Pipedrive! Thank you! HL Hayden L. Owner/Operator Marketing and Advertising Used the software for: 1-2 years ### "If you have the cash, it's a great product" July 30, 2020 4.0 Loved it, if I wasn't the one paying for it I'd still be using it. But if you have the money or are a larger business, I recommend it. Pros The simplicity! I got a very "iPhone OS" feel from the software. There wasn't much training or much of a learning curve involved, and whenever I used the software it was quick and user friendly. Cons The price. To be fair, I was using Google Sheets before this, so the software is WAY better but also pretty pricey. I've since started a sole proprietorship, and the price is what's been keeping me from using this software like I did at my former job. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Employer made the switch Review Source Kostiantyn C. CCO Information Technology and Services Used the software for: 1-2 years ### "Great product, but lack of features" August 8, 2017 4.0 Pros UX — it is really easy to adopt and use pipedrive Filters — pipedrive is the only CRM with so powerfull filter options Cons In comparing to other CRM vendors, like amoCRM/Freshsales/etc, Pipedrive updates is not so often and awesome Pipedrive lack some important features, like: 1. Lead scoring. 2. Automated workflows. 3. Automated pipelines. 4. Tasks with simple checklists (Playbooks). Review Source Julian R. CEO Marketing and Advertising Used the software for: 2+ years ### "Love Pipedrive, helps my business sell faster" November 16, 2016 5.0 i tried several crm, i decided to keep pipedrive because it is easy to use, i don't have to make big set ups, all my sales people get it very quick. and it is not expensive. Pros easy to use, visual mode is awesome, the mobile apps is awesome Cons needs more integrations without zapier Review Source VR Verified Reviewer Managing Director Shadow Labs Financial Services Used the software for: 6-12 months ### "Great for a pipeline not for a CRM" March 24, 2020 5.0 Pros I loved the ability to easily organize deals in my pipeline and to manage multiple deal flows for different products since the products we sold each had different sales cycles and stages. Cons Pipedrive is perfect for managing your deals but it is not a full CRM solution, at least the way we implemented it. There was a lot of data we were missing out on related to deals and the ability to nurture was almost nonexistent. After about 6 months of using it we flipped to a more robust solution that connected marketing and sales in one platform. Review Source VR Verified Reviewer wealth transfer & insurance advisor Used the software for: 2+ years ### "awesome CRM software and a great app too! " March 7, 2018 5.0 Pros This app is so awesome. its really easy to use. Plus, they keep adding features that are welcomed by users Cons I cannot to select a 'today' button when selecting a date for an activity. this would save me a lot of time in the long run. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.