# Page 30 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 30 - Is Pipedrive the right CRM solution for you? Explore 3050 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3050) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 30 - Reviews of Pipedrive ## Showing most helpful reviews Showing 726-750 of 3050 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kostiantyn C. CCO Information Technology and Services Used the software for: 1-2 years ### "Great product, but lack of features" August 8, 2017 4.0 Pros UX — it is really easy to adopt and use pipedrive Filters — pipedrive is the only CRM with so powerfull filter options Cons In comparing to other CRM vendors, like amoCRM/Freshsales/etc, Pipedrive updates is not so often and awesome Pipedrive lack some important features, like: 1. Lead scoring. 2. Automated workflows. 3. Automated pipelines. 4. Tasks with simple checklists (Playbooks). Review Source Julian R. CEO Marketing and Advertising Used the software for: 2+ years ### "Love Pipedrive, helps my business sell faster" November 16, 2016 5.0 i tried several crm, i decided to keep pipedrive because it is easy to use, i don't have to make big set ups, all my sales people get it very quick. and it is not expensive. Pros easy to use, visual mode is awesome, the mobile apps is awesome Cons needs more integrations without zapier Review Source VR Verified Reviewer Managing Director Shadow Labs Financial Services Used the software for: 6-12 months ### "Great for a pipeline not for a CRM" March 24, 2020 5.0 Pros I loved the ability to easily organize deals in my pipeline and to manage multiple deal flows for different products since the products we sold each had different sales cycles and stages. Cons Pipedrive is perfect for managing your deals but it is not a full CRM solution, at least the way we implemented it. There was a lot of data we were missing out on related to deals and the ability to nurture was almost nonexistent. After about 6 months of using it we flipped to a more robust solution that connected marketing and sales in one platform. Review Source VR Verified Reviewer wealth transfer & insurance advisor Used the software for: 2+ years ### "awesome CRM software and a great app too! " March 7, 2018 5.0 Pros This app is so awesome. its really easy to use. Plus, they keep adding features that are welcomed by users Cons I cannot to select a 'today' button when selecting a date for an activity. this would save me a lot of time in the long run. Review Source DG Derek G. Managing Director Oil & Energy Used the software for: Less than 6 months ### "Pipedrive destroys calendar time zones and forces all times to UTC+0" June 7, 2019 1.0 The software works well for the sales pipeline but not much else. The support is responsive but unable to resolve major problems that violate good practice and general industry standards. The timezone issue is one they appear unconcerned about to the point they say that is what the connector too they use (Nylas) is what causes that. The changing of time formats to drop the time zone is irresponsible and if calendar integration and correct times in your Google or Microsoft O365 calendar are important do not use this product; it changes your ENTIRE calendar when connected and it cannot be undone, requiring manual edits of all data to fix this. AVOID PIPEDRIVE. Pros The usability of the software is good with a few standouts, particularly the deal management and sales pipeline. Cons The software has too many shortcomings to offset their excellent sales pipeline management: (1) the calendar integration CHANGES the time in your calendar to UTC+0 and does not maintain time one management, relying on YOUR calendar to do that correctly and setting the local time zone. This includes doing this to Google and Microsoft O365 calendars. (2) the e-mail integration is horrible and ends up overly cluttered - this had to be turned off and use the bcc address to bring in data due to this. (3) contact management is too slow to be useful. When you are editing a deal it is good, but the contact list is far too slow to use regularly. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: Less than 6 months ### "Pipedrive is the best sales tool we have used." July 21, 2022 5.0 Overall, it was an amazing experience with the Pipedrive. Pros It's been a while in the last year we have used Pipedrive and it was a great experience with all the tool management we have had. Cons It's not as cheap to get started for those who are just getting started and on a tight budget. Alternatives considered [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review Source Iliana D. Co-Founder Marketing and Advertising Used the software for: 6-12 months ### "High end sales crm" September 19, 2018 5.0 The sales team is very demanding, and they like the tools they use to work seamlessly, or else they complain. Pros Great tool, on par with salesforce and other expensive sales software at half the cost. It's fairly cheap to implement and integrate with other tools. We've been using pipedrive integrated with a call software called crazy call and works like magic. Cons Nothing - it was just another setup, and took a while to get used to, but it's very well made and is very easy to use. You get full clarity on the health and volume of potential closes in your pipeline. Review Source PM PJ M. Director of Business Development Aviation & Aerospace Used the software for: 6-12 months ### "A Decent CRM But Difficult to Customize for Our Sector" February 22, 2024 5.0 Pros The reporting was good, easy to integrate customer lists and data processing. Cons It was geared more toward a high product sales sector rather than a services sector so it was somewhat clunky for what we were using it for. Review Source GS Görkem S. Customer Engagement Expert Information Technology and Services Used the software for: 6-12 months ### "Best service" September 8, 2022 5.0 Pros I find the overall design very modern and user friendly. It gives you multiple options to do things. Loving the teams integration. Cons Somethings could have been more practical. Like being able to see leads title without viewing all. Review Source DE Dylan E. Software Programmer Information Technology and Services Used the software for: 2+ years ### "A great Sales magement tool that has great additional features" February 7, 2018 5.0 This software enables both small and large business key insights in their business and sales process. We are using this software and improving our use daily to ensure we use all our information to stimulate company growth and priority. Pros The interface is very clean and clear. Team management works easily, with good options for user permissions. You can generate alot of business information from this application and it is infinitely extendible by creating your own plugins or input tools. Cons There is a learning curve to using the software efficiently. For most custom features, you need to invest quite some time in creating or setting up your own plugins or scripts. Review Source SP Sadhan P. Founder and CEO Internet Used the software for: 2+ years ### "One of the top email marketing tool and CRM I have used" August 12, 2022 5.0 Pros 1\. Deal management 2. Contacts 3. Sales process 4. Lightweight 5. Simple data import 6. Easy customization 7. One-click calling and call tracking Cons No cons I have found yet in this software. Review Source Flor C. Software Developer Computer Software Used the software for: Less than 6 months ### "A must-have CRM tool for sales teams" February 19, 2023 4.0 It is an effective tool, which simplifies work, automates tasks and data management. Pros One of the advantages that I consider among the most important is that it allows to automate tasks and in case of having to do some errands outside the office, you can follow the progress via mobile. At the same time, what pleased me the most was the quality of the human resources in the customer service area, prepared and with a good capacity for resolution. Cons It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed every year. At the same time, its cost is somewhat higher than that of similar, more advanced programs. However, one thing that stands out is its task automation, which is superior to the competition. Review Source VC Veronica C. Senior Expert Medical Practice Used the software for: 1-2 years ### "Recommended" April 2, 2024 5.0 Pros Easy to use. You have all the information in hand. Cons I cannot tag a person in the call coments Review Source Response from Pipedrive June 12, 2024 Thank you for your feedback, Veronica! HD Haley D. Marketing Manager Public Relations and Communications Used the software for: 1-2 years ### "Streamline Your Sales Funnel" March 30, 2021 5.0 Impressed by the clean interface and easy management within the platform. Pros Coming from using Salesforce within our small business, Pipedrive was a much more appropriate and manageable solution for our sizes and needs to track client opportunities. From the lead to closed won stage, Pipedrive was a visible and customizable funnel that felt light weight rather than cumbersome. Cons This is a newer software, and I don't believe it's the best solution or every industry, business model, or size of business. It depends on your needs and volume of leads. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Price and desired functionality. Review Source SM Socrates M. Account Manager Real Estate Used the software for: 1-2 years ### "Incredible for small to medium-sized businesses" July 10, 2018 5.0 If you use Google suite applications, this software is golden for you. It syncs with all google suite applications seamlessly, organizing all of your CR information perfectly in one place so you can focus on growth. Pros Integrates perfectly with external calendars, contacts, email, and even with google maps. The reports produced are clean and very useful. The overall user interface is very friendly, intuitive, and straightforward. Inexpensive and easy to transfer to from other CRM applications, if making a switch from another. Cons Not too many downsides. Some additional features could be nice but they have definitely covered all of the important bases. It pulls information from Outlook but doesn't export information into it so little things like that could be added but it's great as a one stop shop CRM tool. Review Source PP Paul P. Business Analyst Information Services Used the software for: 6-12 months ### "Pipedrive is the Perfect CRM for SMEs" August 5, 2020 5.0 I migrated a small sales office from Salesforce to Pipedrive because the sales staff wasn't utilizing Salesforce - most hadn't been trained on it and executives found its reporting too challenging to use. Pipedrive hit all the needs - intuitive and useful interface for agents, simple reports for executives, and a much, much lower price tag. Highly recommend to small and mid-sized businesses needing a tool that will be used and be useful, rather than a Porsche that never leaves the garage. Pros Exceptionally brief learning curve for new sales agents due to intuitive UX. Easy to expand functionalities and reporting for more engaged users without complicating for users needing simple functionality. Cons Challenging to include mass marketing efforts recorded in individual profiles, but may be better now as haven't attempted in three years. Review Source NN Nancy N. president Consumer Goods Used the software for: 2+ years ### "Still Exploring" February 4, 2021 5.0 We use it everyday. Right now is indispensable for our sales team. Pros We originally used this for the Pipelines, then we evolved to using it as a robust CRM, now back to using it for pipeline activities of all kind. Very versatile. Cons It's really our own internal use that needs work. The functionality is there - we just need to keep evolving internally to get the most out of the tool that is already there. Switched from [OpenText HighTail](https://www.capterra.com/p/147183/Hightail/) The pipeline feature Review Source VR Verified Reviewer Director of Sales Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Pipedrive for In Injection Molding" March 21, 2019 4.0 Pipedrive has helped us track data about our sales that we were unable to truly capture previously. Our industry has a long sales cycle with product revisions and many decision makers. We are able to have a single place to assign tasks to each member of the team from tooling to production. Pros ease of set up and use as well as adding, training and integrating new users. Cons The meeting feature does not seem to allow adding multiple attendees. Review Source AS Andrew S. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Pipedrive is frictionless" March 8, 2019 5.0 I love this application. If only all SaaS was a beautiful and easy to use! Pros I LOVE Pipedrive. Having worked as a graphic designer and an IT consultant, I appreciate gorgeous and functional software. Pipedrive is both. I really think that it lives up to its promise of sales software written by salespeople for salespeople, not computer engineers creating relational databases. The workflow is seamless and frictionless, and doesn't need hours of customisation to be usable, which the large CRMs do. When push comes to shove, I'm employed to raise charity money, not to wrangle databases. Cons The only thing its missing for me is a function similar to Campaigns in Salesforce. If it had that, I'd be using it not just for raising money but to track our beneficiary interactions too. Review Source SM Sandeep M. Co-Founder Food Production Used the software for: 2+ years ### "Easy to setup CRM" September 3, 2020 4.0 Centralized place to manage contacts and track leads was the basic use case. It has delivered really well, and quickly. Pros Time to market, ease of setup. For a small and growing business like ours, we were just starting up our sales force and Pipedrive had good ratings, was in our budget, and got us up and running in no time. Cons We use it pretty much in a straight forward way given our size - contact management, lead tracking, reminders. Can't speak for more complex CRM functions but in our use of it I find that it is challenging to use it for enterprise customers that have multiple divisions or different use cases. It's oriented towards 'deals' - which makes it very useful for certain contexts but tracking business development is challenging. Review Source LR Lauren R. CEO Marketing and Advertising Used the software for: 6-12 months ### "Agency that won't recommend" August 2, 2019 3.0 Pros it's user friendly and fun for managing leads in a way that feels easy to use Cons customer service is always live but never helpful, we lost all data after following their advice and then had to fight to get help. we are still waiting to get it back. they are on the higher end of pricing structures and have few features that actually align with lead generation and lead nurturing campaigns. Reason for choosing Pipedrive i have used many products like pipedrive and was excited to try this software. I'm disappointed that I can't recommend this for my future clients. I tried many times to form a positive relationship with them so that I could bring my customer base to them and manage many accounts in one place. they didn't really seem to care about the strategic partnership and made nexxt to no effort when their failures hurt my business and my clients' businesses. Review Source VR Verified Reviewer Inside Sales Information Technology and Services Used the software for: 6-12 months ### "Pipedrive CRM review by a Sales rep" September 8, 2022 3.0 Pros Easy to use and track all the leads Set up process is quick and simple Integrated with emails and calendars Cons Data mining from the tool complicated You need to be on a higher plan to get analytics and reports for sales team which is very crucial. E.g., to track revenue achieved against the target Review Source Igor T. Sales Manager Real Estate Used the software for: 2+ years ### "Great Starter CRM for New Users" May 24, 2024 5.0 Pros Very easy to enter new contacts into the system, or to do a bulk import. Very Easy to search for contacts via the search query, including custom fields. You can select multiple contacts at the same time and edit their information in a multiselect format. Very easy to create custom columns that will enable you to organise the information that you need. Cons Not the best with organising tasks automatically or checking for overlapping tasks.They do not have a lead generation tool in the form of a lead capture technology or widget.Does not have an email marketing integration like more modern Real Estate CRM's Review Source DF Dan F. Co-Owner Marketing and Advertising Used the software for: 6-12 months ### "Instead of Salesforce" November 1, 2019 5.0 Great experience love the mobile and the desktop portions super quick server responses Pros This software is perfect for the small business. You can use it on any device it’s a lot easier to use than salesforce and you can integrate a ton of apps into it. Great use of APIs. They are constantly updating it to make it more efficient day by day. Cons There are a lot of features on here and like automation and workflow that could be confusing but they break it down really easily with their support team. Alternatives considered [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing Pipedrive Great support team Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Easy not as cumbersome Review Source Clément P. Business Developer Information Technology and Services Used the software for: 1-2 years ### "Simple and effective" August 3, 2017 5.0 Pros Ergonomic, simple to use ! Link a contact with an organization and and offer and that's it. You can customize your pipe, fields, get indicators on almost everything... Lot of features (email sync, filters...) Cons Never had to use the support yet so i cant say anything about it. Few integrations. I don't need it, there's one with slack but others could be an option Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Contact Management](https://www.capterra.com/contact-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.