# Page 31 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 31 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 31 - Reviews of Pipedrive ## Showing most helpful reviews Showing 751-775 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DB David B. Growth Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "The perfect CRM for an early-stage startup" September 16, 2022 5.0 Great tool, I'm actually using it right now and have no big complains. Pros I like that it is inexpensive, easy to set up, and just easy to make work Cons The reports are not customizable, it could be better. Reason for choosing Pipedrive Its easier to use, cheaper and just works better Review Source VR Verified Reviewer BDM Computer Software Used the software for: 6-12 months ### "Pipedrive works great!" August 31, 2021 5.0 Very positive, I would recommend. Pros Very easy to use, not too complicated like similar tools I have used. Cons A few of the tools could be improved, workflows, and email/inbox as well. Review Source VR Verified Reviewer Founder/Music Publicist Music Used the software for: 2+ years ### "Pipedrive is the best software I've used for setting sales goals, managing leads and reporting." May 10, 2018 4.0 Measuring sales goals. Pros The reporting is what drew me to Pipedrive. I wanted a system that would give me a read on how many contacts I needed to reach out to achieve my sales goal. I've tried other systems and they've never offered that aspect. I also like to the overall layout and how you can create your own stages and see it all at a glance without a lot of clutter. Cons The price on the gold plan. Although the email integration appeals to me, I can't justify the increase in price when I already have other plans with emails integration that don't cost extra. Review Source RM Rod M. Project Manager Internet Used the software for: 2+ years ### "Best CRM to use if you are getting started" September 6, 2019 5.0 No need to stress about following up with leads anymore! The system does it for me and it's super easy to use. Pros This is one of the most cost-effective and easy to use CRMs out there. It has all the tools and customizations you might need for your business. It's extremely easy to use once you get familiar with it. I don't have to remember to follow-up with leads, the system does it for me... every day! I really like the feature where you can add personalized notes about the opportunities. Cons It's focused on B2B selling, but you can easily make changes to track B2C clients. There are not that many CONS to be honest. Review Source MW Michael W. CEO Broadcast Media Used the software for: 2+ years ### "Pipedrive has accelerated our sales strategy" March 10, 2021 5.0 We migrated from Saleforce Business License, where we spent 8x the money we spend now for Pipdedrive. We paid for Salesforce features we never used and wanted to go back to the basics. Tracking your sales funnels and making deals. Pros Fast, intuitive and in a permant upgrade mode of new features Cons They run a mid-agressive upselling strategy with additional features you have to pay for. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Pipedrive Fast and easy onboarding, easy import of existing sales data Review Source ÀM Àngels M. Socia Human Resources Used the software for: 2+ years ### "Un buen CRM" September 15, 2022 5.0 Muy buena herramienta para gestionar la base de datos de clientes y todo el proceso de venta. Especialmente útil para PYMES. Permite dar seguimiento a las comunicaciones con clientes, establecer indicadores y llevar el control de todo el embudo de ventas. Pros \- Posibilidad de importar y exportar datos en excel - Se puede vincular con otros software, por ejemplo Outlook, email marketing… - Flexibilidad para personalizar campos, etapas del embudo de ventas, etc. - Buen servicio y respuesta inmediata Cons Algunas funciones interesantes tienen una cuota adicional, por lo que si quieres usar toda la potencialidad de pipedrive puede resultar un poco caro. Review Source Diego D. GESTOR Financial Services Used the software for: Less than 6 months ### "Surpreendente ! Realmente faz a diferença no dia a dia !" September 23, 2022 5.0 Não sei como não tinha usado antes. Trouxe um ganho de eficiencia imenso. Nossa ! Eu queria ter usado muito tempo antes. Além disso, queria que todos tivesse acesso porque é surpreendente. Amando demais ! Pros Não sei como não tinha usado antes. Trouxe um ganho de eficiencia imenso. Nossa ! Eu queria ter usado muito tempo antes. Além disso, queria que todos tivesse acesso porque é surpreendente. Amando demais ! Cons Ele tem muita coisa boa, muita coisa ruim mas poderia ser mais intuitivo. Review Source VR Verified Reviewer Sales director Internet Used the software for: I used a free trial ### "Options" October 3, 2022 4.0 Pros Easy to manage and learn on with the free trial. Cons Free trial period should be longer and allows users to integrate properly. Review Source Response from Pipedrive March 9, 2023 Hi there! We truly appreciate your insights! Thank you! Our Referral Program offers 30 days trial if the account is created with a referral link. Check our page: https://support.pipedrive.com/en/article/pipedrive-referral-program Do not hesitate to contact our Support Team if you have any questions! Kristen K. Owner Marketing and Advertising Used the software for: 6-12 months ### "The 14-day free trial shows you why you need this" September 1, 2018 5.0 I use pipedrive to help me track my sales because I need to know what is selling when how much do I have any left this just keeps everything in a schedule so I can stop and doing and look at it without having to stop for a long period of time to search for specifics Pros What I really like most about pipedrive is that it does have a 14-day free trial so that you can get to know the software better. It really helped me decide whether or not I wanted to continue using them and I always would rather know is it going to work for me so they took out that guessing game Cons But I like the least about the software is the consistent guessing game of can I get a hold of customer service I occasionally have a few issues with the software and I will call customer service and I feel like I'm going to hold on average about 20 to 30 minutes and so I have to take some time out for my busy schedule just to sit on hold for a while Review Source Hugo R. Mentor Professional Training & Coaching Used the software for: 2+ years ### "Awesome !" October 20, 2016 5.0 The quickest, and most simple CRM for all people in the company. Intuitive interface, excellent support. Recommended without restrictions !!!! The best value for money ! Pros Ease of use, cost, support Cons Lack of automation, but solved with Zapier. Review Source SA Shauna A. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Pipedrive is a gift for sales!" July 25, 2019 5.0 I hate doing sales and realized that if I was going to take the reigns for it in my business, I had to be way more organized. Excel sheets would do the trick, but they get filled up quickly and hard to manage. I wanted an affordable software that wasn't overkill with functionality that would help me manage my sales pipeline more effectively and Pipedrive is it! Pros Dashboard is easy to view and understand. I can connect people and contact information to sales leads. Connects with my calendar to remind me to follow up. Integrates with Gmail so I can send emails to contacts right in the software. Software can track opens and clicks so I know if and when my leads are viewing my messages. Cons Has way more functionality than I need, which makes for a clunkier user experience. It's nice to have several views for managing my sales pipeline, but if I delete a lead or mark it lost, the associated activities don't go away with it. So unless I do it manually (which adds extra work) I still get notifications for those activities. Review Source VR Verified Reviewer Analysi Computer Software Used the software for: I used a free trial ### "Affordable tool for mid size company" November 11, 2022 3.0 Overall experience was good when working for a mid-size company, but for a large company, the tool is not capable of handling the complexity. Pros The scheduler feature is very useful when dealing with a large data volume. This helps to automate some of the tasks and saves time. Cons The reporting/dashboard is something where the product needs to make lots of development. Review Source Response from Pipedrive March 9, 2023 Hey! Thank you so much for taking the time to leave us your feedback! If you need any help, please reach out to our Support Team. They will be happy to help! Eric B. president Management Consulting Used the software for: Less than 6 months ### "Easy to Use/Good Value" November 22, 2023 4.0 Pros The User Interface is very insightful. It is feature Rich. It is easy to use Cons The need to integrate third party products Review Source Response from Pipedrive April 17, 2024 Eric, thank you for your insights! Luimer D. Coordinador de Redes Used the software for: 1-2 years ### "Good platform" March 31, 2018 4.0 Excellent use in the commercial area! Pros I like it a lot, because I can adapt it to where I direct it, at least in the commercial area it has helped me a lot to track each prospect. Cons Its interface is a bit confusing and I find it difficult to locate many functions, but it is a matter of habit. The page could be a little faster to load contacts more effectively. Review Source MP Mauro P. Managing Director Information Technology and Services Used the software for: 2+ years ### "Essential, Easy to use tool to mange the company's Pipeline" December 7, 2016 4.0 We have used Pipedrive in the last to years to manage the company's pipeline; you can easily customize the sales cycle / stages applied (our is based on "Strategic Selling", 10 steps). It is a very simple and essential tool where you can have an immediate snapshot about your deals ir the entire company deals; you can have a very easy to read forecast and predict quite well the sales. There some useful integration and it is possible to import (export) data from the main CRM or other sales tools Very good value for money if (like us) you are using the "best of bread" integrated different tools to manage your business Pros Easy to use Fast set up, up and running in minutes Nice look & feel Cons Ability to manage the quotes too Review Source MD Matheus D. Implantação Facilities Services Used the software for: I used a free trial ### "Avaliação Pipedrive" July 18, 2023 5.0 No geral, tem sido uma experiência muito positiva. Pros Ferramenta muito útil, que auxilia na gestão de dados e leads. Cons Não há pontos de insatisfação para serem relatados. Review Source MS Matthew S. Advisor Real Estate Used the software for: 1-2 years ### "Best Deal Management system " December 24, 2022 5.0 I have used Pipedrive for over a year now and I am extremely happy with the software. I enjoy how easy it is to visually keep track of my deals and how they are progressing with my goals. I will continue to use this software and would highly recommend. Pros I like how easy it is to keep track of active deals. Cons Keep track of communication with contacts could be setup better. Review Source Stacey A. Business Advisor & 90 Day Year Master Certified Partner Coach Used the software for: 1-2 years ### "One of my favorite tools to use" June 27, 2018 5.0 Pros The ease of use and the visual user interface and experience is really stellar. I also like the integrations with G Suite and ActiveCampaign Cons I REALLY wished PipeDrive had a robust email campaign and sequence flow planner similar to ActiveCampaign, AgileCRM, Infusionsoft or Ontraport. If this was available, they would blow the others out of the water. Review Source PV Pablo V. Administration Executive Office Used the software for: 2+ years ### "satisfied customer" March 7, 2022 5.0 sensational Pros the usability was what impressed me the most from the first contact Cons sometimes it gets slow at certain times, other than that the product is very good Review Source Austin F. CSA Financial Services Used the software for: 1-2 years ### "Pipedrive Review" January 31, 2019 5.0 Pipedrive has given me the ability to stay on top of my leads daily. Before, my CRM was very unorganized and hard to manage. Pros I love the customize-able features of the software. I can customize most of the front-end of the software to my liking which optimizes my organization with my leads. Cons I have no complaints as of now. Pipedrive is pretty straightforward and easy to use. Review Source VR Verified Reviewer Regionaler Vertriebsleiter Used the software for: 1-2 years ### "Very easy to use CRM app with wide possibilities of customisation and interaction with other apps." February 6, 2018 4.0 easy entry in the world of SaaS CRM system. Pros user interface is available in german easy to understand data organisation and usability easy to customize individual fields perfect connectivity to other apps via zapier Cons new price structure in 2016/17 (some functions were moved to more expensive plan) server breakdown in summer 2016 with partial lost of data Review Source Jessica D. CEO and Co Founder Marketing and Advertising Used the software for: 1-2 years ### "Easy to use CRM" October 17, 2018 5.0 Helps keep my team organized with activities and what needs to be done. Pros Very intuitive to use. The app is extra handy when I'm traveling and perfectly sync's with my schedule. I've never need to speak to the customer support team because everything is straight forward and simple. Cons I recall once struggling to pull an particular report but that was over a year ago. Review Source VR Verified Reviewer Sales And Operations Manager Used the software for: 6-12 months ### "Pipedrive has been everything we wanted." February 9, 2018 5.0 Ease of use, our sales rep can easily use this software without the hassle of training or complicated steps to follow. Pros Pipedrive is so easy to deploy. We were able to be up and running in less than a day and our sales reps caught on quickly, the software is not bloated so you don't have to say we use this but don't use this. Cons There is quite a bit of customization already included with the product, but if I had one con it would be not being able to customize reports as much as I'd like without having to export the information. Review Source JC Jose C. Supervisor Government Administration Used the software for: 6-12 months ### "Pipedrive el mejor CRM " November 14, 2022 5.0 Es una excelente herramienta, muy buena calidad precio uno de los mejores sistemas de CRM Pros Lo fácil de usar y de modificar para obtener la mejor gestión de ventas en la empresa. Cons La forma de enviar mails desde la plataforma es poco amigable, pudiera tener mejor letra y ser más cómoda al usar, así como tener plantillas. Review Source Response from Pipedrive March 10, 2023 Hey Jose, Thank you for sharing your feedback! We will share the insights with our dedicated teams for consideration! If there is anything we can help with, let us know and we will be more than happy to help! CK Caner K. Software Developer Computer Software Used the software for: 2+ years ### "Sales tool you can trust to earn more income!" October 16, 2020 5.0 It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience. Pros It's a great program. It is an excellent tool that is extremely easy to use and can follow every step of the sales process. Thanks to its e-mail integration, Pipedrive has become our close colleague that we do not miss CC in correspondence. Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface. Cons There is nothing I can criticize about this software. It is a successful program that I really love. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.