# Page 33 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 33 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 33 - Reviews of Pipedrive ## Showing most helpful reviews Showing 801-825 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MR Mirella R. Director Consumer Electronics Used the software for: 6-12 months ### "Good for smaller companies/startups" September 22, 2022 2.0 I would recommend it to anyone starting off with deal tracking Pros Great software/sales CRM for a smaller sized company that needs to track data on deal size, velocity and customer data Cons Difficult to navigate/keep rules in place for thee team Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Pipedrive It was cheaper and less complicated to set up Review Source Lana S. Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "Effective CRM solution with all useful features" December 12, 2019 5.0 Overall I just love this product. Moreover, the schedule makers of this application are truly a blessing so that in order to schedule meetings or events. Pros Every feature of this product is worth knowing so, the first thing that I would like to tell is its minimal layout options that helps in facilitating lead management without any complexes. One more thing that I found really interesting is it’s statistics that can be linked to the dashboard so that I can present it to other colleagues as well which makes the understanding of the matrices more clear and convenient. Cons I would say this is a perfect product. It is full of benefits. It has brought much convenience in my life. I failed to find any thing that creates troubles to me. Review Source Jason M. National Sales Manager Information Technology and Services Used the software for: 1-2 years ### "Insanely easy to use!!" February 8, 2019 5.0 Pros From the onboarding to the day to day use of Pipedrive the folks have made it super easy. They've thought of nearly everything a productive salesperson needs. Cons I would love Pipedrive to have proposal building capabilities and not to use 3rd party integrations to do it because their's will definitely be better. Review Source Ingrid D. IT Recruiter Staffing and Recruiting Used the software for: I used a free trial ### "Sales management" July 14, 2022 5.0 Perfectly serves the sales area. Pros Pipedrive is sales pipeline management and CRM software. Funnel steps in kamban mode, which is visually excellent. You can schedule multiple activities and Pipedrive will send you the reminders, Real-time reports, It calculates the average conversion rate, integrates with other tools and allows a free trial for 14 days. Cons Having to use Zapier to make integrations. Review Source MF Mary F. Assessora Public Relations and Communications Used the software for: 2+ years ### "I really like Pipedrive because it's an organized." February 18, 2022 5.0 I use Pipedrive to organize my projects and I recommend it even for medium or large companies. Pros I like Pipedrive because it's an organized and easy-to-use application. I can check my contacts and clients in a practical way. Cons It should have a more affordable value, because of the payment in dollars, the value is very variable. Review Source Response from Pipedrive March 10, 2022 Hi Mary! Thank you for the time you took to give us this feedback! We are really happy to know you like use and share Pipedrive! Pipedrive works as a subscription with different plans and features. You can compare our prices on our pricing page: https://www.pipedrive.com/en/pricing Currently, the currencies accepted are US dollars, Euros, and British pounds. Pipedrive also accepts major debit cards as a payment method. Regardless we have forwarded this feedback to the dedicated team for future improvements. If you need any help or have any questions, please do not hesitate to contact our Support Team. Kind regards, Pipedrive Team DW David W. Marketing and Business Development Manager Financial Services Used the software for: I used a free trial ### "A good solid all-rounder" December 8, 2022 5.0 It's a good solid choice with little to no down sides. I just believe there's better choices depending on what you prioritise or need the most assistance with. Pros Pipedrive offers you all the features you need for a growing business, delivering a solid database function, automation, good integrations etc. Cons There's little to nothing that distinguishes pipedrive from it's competitors. Whilst it achieves what it sets out to, it's very middle of the road. Review Source Response from Pipedrive March 14, 2023 Hi David, Thank you so much for taking the time to share your insights. Keep an eye on our Community (https://community.pipedrive.com)/ and follow the news about Pipedrive! Kenneth P. Founder Marketing and Advertising Used the software for: 6-12 months ### "Trello But For Sales" April 24, 2020 5.0 So far so good. Would recommend it but only in sales-centric environments with medium to long sales cycles and decent volume. Pros Simplicity and transparency—see your and execute on sales pipeline at a glance, in one place. Ability to add automation and get the data you need to manage pipeline. Cons Per user pricing is a bit steep and there's a lot of overlap in our martech stack because of the additional lead management features, live chat, forms, etc that are already managed by other software. Review Source Leon G. Foun der Marketing and Advertising Used the software for: 6-12 months ### "Not a fan" August 10, 2023 3.0 stopped using it because I did NOT like it Pros compared to other tools, pipedrive was cumbersome and did not feel like a cutting edge product Cons felt like an old product that needed to me updated Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Pipedrive I didnt, hubspot won Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) wanted to try different products Review Source Response from Pipedrive September 19, 2023 Hey Leon, Thank you for your feedback. BN Brett N. Marketing Manager Food & Beverages Used the software for: 6-12 months ### "Pipedrive Review" August 31, 2020 5.0 Pros It is extremely easy to use and navigate. The user interface is well designed and I like the drag/drop functionality. This was important as the primary users are our sales team, who need something fast and easy to use. Cons I wish creating separate pipelines/funnels was easier and assigning leads to various funnels could be easier as well. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Pipedrive Because it integrated with our Marketing Automation Platform (ActiveDemand) Review Source SC Spencer C. Senior Advertising Consultant Computer Software Used the software for: 1-2 years ### "Great For Sales Tasks & Accountability" March 8, 2021 5.0 Great for exactly what you need to do - be accountable and follow up with leads! Pros Really great for setting up tasks/reminders for lead follow-up within the sales world. Accountability is huge, and when juggling a lot of leads things can fall through the cracks. That doesn't happen with Pipedrive! Cons It would be nice to have more features/accessibility with PD. Being able to manage everything from one software, but with my company, this was just not something that we did/explored. Review Source ED Emanuel D. auxiliar de escritorio Individual & Family Services Used the software for: I used a free trial ### "Qualidade nas vendas" September 5, 2023 5.0 tenho serteza que como eu muitas pessoas vao gostar do pipedrive rapides e alto rentabilidade e otimo relacionamento com seus cliente. Pros fizeram com que as impresas tivesem maior retabilidade e sua facilidade de crecimento eu e todos que conhecem pipedrive amam e recomendan. Cons Ha pouca coisa mas achu que deveria ser mas divolgado tem muita gente precisando de uma impresa como essa. Review Source Response from Pipedrive September 20, 2023 Emanuel, Thank you very much for your feedback! Keep an eye on our Pipedrive Community to follow the news! MA Mishka A. Junior Sales Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Software to use" September 6, 2022 5.0 Pros It is user friendly, you can track supplier and customer details with ease and tracking of business can run more smoothly Cons This product was not difficult to use however the navigation could be made more simple and more features could be added to make the experience better Review Source Amanda C. Director of Growth Marketing and Advertising Used the software for: Less than 6 months ### "Left a lot to be desired" January 7, 2020 3.0 We needed a simple CRM solution that would be cost effective, and while it was certainly a great value, it was too basic to meet our needs. Pros Pipedrive was simple and very cleanly laid out. The pipelines are very easy to use and user-friendly navigate Cons Pipedrive's features and functionality are either too watered-down or appear very clunky and difficult to customize for our specific needs. Alternatives considered [Copper](https://www.capterra.com/p/141642/Copper/) Reason for choosing Pipedrive available integrations Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Cost, simplicity, customization Review Source VR Verified Reviewer Product Support Specialist Computer Software Used the software for: 6-12 months ### "Great for Organizing!" January 14, 2019 5.0 I have had a very positive experience with Pipedrive overall. Pros I use Pipedrive every day to organize my book of 70 clients. I like the ease of sorting activities by date, time, and a vast number of other fields that I have set. Cons I sued to be able to "batch" move activities to the next day and to delete activities I no longer need, but that has gone away recently. I'm not sure if it was a PD thing or if the admins at my employer changed access levels for us, though. Review Source AS Alyssa S. Manager Hospital & Health Care Used the software for: 6-12 months ### "Awesome resource for small business " March 29, 2023 5.0 Pros Great for small business owners to reach customers send emails flyers etc Cons no issues this is a great resource for small business marketing and CRM Review Source VR Verified Reviewer Co-Founder & Chief Solver Internet Used the software for: 1-2 years ### "Overly simplified pipeline tool" February 28, 2018 2.0 Pros It was really simple to use by just clicking and dragging deals from one stage to the next. I'm pretty sure my 2 year old could have done it Cons Very little reporting could come from it. We didn't find we could forecast our sales very well and didn't have a great idea on what people were following up on Review Source Larissa D. Relacionamento Comercial Facilities Services Used the software for: 6-12 months ### "Recommendation" October 20, 2016 5.0 I totally recomned Ppipedrive, for companies who needs to value the perfomance of the sales people and to measure if the businnes strategy is going in the right direction. For sale people, you can organize your activities and the lead won't feel, abandoned, even if he/she won't buy what what you're selling. Pros organization; Self perfomance for sales from operational to strategic positions Cons The help desk, could be better. In some ocasions the help that I needed it was poor, even though, they were very attentive and polite. Review Source EE Eduardo E. Director Used the software for: Less than 6 months ### "Good balance between features and usability" October 9, 2018 4.0 Pros Has all the features you need in a CRM and requires very few information in order to start a lead. They have the drag and drop functionality for moving a Lead along the pipeline. The email feature is very nice, just click on the link and open a window to send your e-mail to the lead. The e-mail will automatically be attached to the Lead. You can customize your fields and have them be presented or not to you when creating a new lead. SInce each information is a separate entity, the app connetcs people to leads, so if you open a person file you will be able to see all leads related to that person. Cons The information layout is still convoluted, there is too much information displayed on a Lead main screen. You have to spend some time looking for the info you need. After creating a lead, it is not very straight forward to just add more information to the lead. Because all data and fields are structured fields, you have to click a few times in order to find the correct place to add the info (new contact, new phone, new e-mail etc.). I prefer CRM systems that are more open to gathering text and do not require you to add every type of info in their own field. Review Source JZ Juan Z. Sales Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Crm intuitivo y facil" October 21, 2022 5.0 Pros Capacidad de organización y sencillez en tu organización diaria Cons Poderse integrar en otro tipo de programas de usabilidad Review Source Response from Pipedrive March 9, 2023 Hi Juan, Thank you for sharing your experience with Pipedrive! If there is anything else we can help with, do not hesitate to contact our Support Team. They are here 24/7 for you! JS Jesse S. President Used the software for: 2+ years ### "Worked when we were small but failed when we grew" May 15, 2018 3.0 Pros The software was super easy to setup and get going quickly - which we needed since we were moving from nothing. Pipelines were very easy to adjust and manage and also for our Sales team to understand. We also had a fair number of custom fields that we needed to add to the system and it was really nice that we could that ourselves. Cons Where Pipedrive ultimately failed us was in the reporting. As we grew and we needed to know what products were selling best and what customers were interested in what things and such, we just couldn't get it out of Pipedrive. The reporting was really structured around keeping track of where you were but try and pull a simple report for figuring our retention rates and you couldn't. Review Source VR Verified Reviewer Designer Retail Used the software for: Less than 6 months ### "Good for individual users; need more features for better management use." April 5, 2018 2.0 It replaces an outdated sales tracker our company used to use, and there is potential for this to be a stellar way to organize our new trackers. However, the lack of basic features such as being able to export more information (the notes!!!!) makes it hard for a manager (me) to get a quick overview of how my team is doing. Having to click through each project makes it difficult and timely to keep track. Pros Easy to use interface, activities reminder helps me out a lot. Site is easy to navigate and I like being able to toggle between companies easily. Cons There is no way to export the latest notes on each deal which is key for management to ensure employee productivity. Having too many deals in one pipeline category usually means a lot of scrolling... not the most effective way to organize the pipeline view. Also, how are the deals sorted within the pipelines? By date? name? not sure... Review Source Nik K. AGENCY OWNER Insurance Used the software for: 6-12 months ### "ESSENTIAL FOR ANY SALES ORGANIZATION" June 15, 2020 5.0 Pipedrive is something I cannot live without. It keeps me organized and allows me to track my sales numbers each month. Their mobile app is great too. 10/10. Pros Pipedrive is fully customizable. It helps us manage leads, track communications and automate our leads as they proceed through our pipeline. Cons There's a little bit of a learning curve to setup the software the way you want it to perform. It requires constant tweaking but it pays off once you see how it will help your business. Review Source YH Yves H. President Computer Software Used the software for: 2+ years ### "The best CRM i have used so far !" November 16, 2020 5.0 Wonderful product for the money ! Pros Easy to ramp up, configure and very complete for my needs Cons Not much except maybe more feature on the mobile IOS version Review Source JG Josue G. diseñador grafico Graphic Design Used the software for: 1-2 years ### "gestionar lasventas" February 19, 2023 5.0 Pros creo que no había probado un software donde al momento de gestionar mis ventas fuera tan fácil y rápido. pude implementar la aplicación con mi equipo de trabajo muy rápido por su fácil manejo. Cons creo que algo que no me agrada es que el seguimiento de las ventas de cada vendedor no puede ser al momento sino asta que todo el equipo capture manualmente su productividad. el diseño de la interfaz creo que pudiera ser mas moderna y atractiva visualmente. Review Source Bona C. Business Development Consultant Internet Used the software for: Less than 6 months ### "This is by far the best CRM I have used, and continued to use, for work every single day." October 19, 2017 5.0 Pros Incredibly easy to use. Interactive UI design. Utilizes visuals to move deals down the pipeline. Extremely customizable. Simple, yet elegant. Very useful and important. Helps me in figuring out my day's work and when my deadlines are in a very direct manner. I don't have to fiddle around to figure things out, it's so user-friendly. Makes my work more efficient. Speeds up my processes. Keeps me organized. Would recommend 10/10! Cons I can't think of much, except that I've put my deals into several "Categories" and I haven't been able to figure out or research how to sort them out into their categories so that I can view them in their associated groups. Also would love if my co-workers' deals didn't mix into mine to keep them more segregated, but it hasn't been much of an issue at the moment. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.