---
title: "Page 33 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 33 - Is Pipedrive the right CRM solution for you? Explore 3063 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/132666/Pipedrive/reviews/?page=33"
page_type: "reviews"
language: "en"
publication_date: "2026-10-10"
---

Pipedrive

4.5 (3063)

[View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 10th, 2026

# Page 33 - Reviews of Pipedrive

## Showing most helpful reviews

Showing 801-825 of 3063 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stefan T.  
CCC Team Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Cimple Customer relationship management tool "

August 2, 2018

4.0

Pros

The first thing that i like about Pipidrive is that they offer a trial period of 14 days with gold membership. Next thing that I like is that Pipdrive is very easy to setup it and start using. It has great integration with lots of marketing tools so you can easily streamline any given process while keeping it simple.

Cons

There is really nothing bad about Pipedrive but maybe it is expensive for someone as well as not so great tools for keeping track of customers lifetime.

Review Source

ER

Eduardo R.  
Head of Sales  
Computer Software  
Used the software for: 1-2 years

### "Different platform with nice fuctions in Email and SMS Marketing."

February 20, 2018

5.0

Mailigen has provided me with a different platform to send emails and SMS to my clients interested in information. Currently my company has prospered on a good track thanks to the good technology of Mailigen, and I hope it continues like this, providing me with those excellent benefits.

Pros

Mailigen provides a completely different platform to other software that offers Email Marketing, since mailigen offers to send emails and sms to promote a campaign, I really like it this way because I can manage these two Marketing areas in a single platform and thus save results at the same time, the work that saves me is surprising.

Cons

I do not like that Mailigen has such high prices, obviously this software could be as expensive as it is now, since it has very attractive features and it takes a lot of work to develop each of them, but I would like to take into consideration low companies with few financial resources, to easily access the prices of this great platform.

Review Source

Thamara D.  
Software Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "One great tool with a streamlined view!"

December 12, 2018

4.0

Managing sales more efficient and effective way with a streamline process which is built based on activities.

Pros

Easy to setup Pipedrive and able to collaborate with co-workers easily.User interfaces are simple to understand and work with.Easy to manage leads and able to get more customer information through the "Smart Data Search " feature.Also there is very supportive team from Pipedrive.

Cons

Scheduler should be more improve and prices are bit high are the main cons which I have found in Pipedrive.

Review Source

Kalmer K.  
Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "One of the best CRMs available"

December 20, 2018

5.0

A very good CRM product to use. Even if you want to change from an old CRM to Pipedrive i would suggest it any day of the week.

Pros

Design of the software is amazing, so easy to use and so easy to teach your new employee how to use it. Currently it's the best CRM in the market.

Cons

It's still a young company and still expanding and growing. So some features are coming later (but due to the fact that the company has grown like 300 times in the past year, i'm sure that the features will come soon enough).

Review Source

VR

Verified Reviewer  
Digital Marketing  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very Good"

June 5, 2023

4.0

Pros

Used pipedrive recently, found it very easy to use CRM compared to other CRMs we have used.

Cons

User interface can be improved for better customer experience.

Review Source

VR

Verified Reviewer  
Director of Project Management  
Internet  
Used the software for: 1-2 years

### "Great CRM for small businesses"

June 26, 2018

4.0

Pros

\- love the ability to customize the pipeline - ease of use in dropping deals in and moving throughout the pipeline - new integrations like Panda Docs are helpful

Cons

\- we started to outgrow the tool quickly - reporting could use some improvement in terms of win/loss, performance and sales member-specific insights

Review Source

JR

Jan R.  
Extrusion Sales Manager  
Plastics  
Used the software for: 2+ years

### "Great CRM for SALES"

April 5, 2019

5.0

Only positive experiences. I was looking for a CRM to keep track of a lot of activities, customers etc. Pipedrive definitely is a great tool for my needs . Every morning I get a reminder e-mail with my deals I have to work on that day and I can see within 1 click what the latest communication was, quote number, quote amount etc.

Pros

Very easy to use. Every deal has it's own e-mail address, so I always "Bcc" this in my e-mails. Sales Pipeline structure is nice on a big screen, very visual.

Cons

No cons from my side. It's definitely not like other CRM's which tend to be cumbersome. No need to enter a lot of information.

Review Source

MR

Mirella R.  
Director  
Consumer Electronics  
Used the software for: 6-12 months

### "Good for smaller companies/startups"

September 22, 2022

2.0

I would recommend it to anyone starting off with deal tracking

Pros

Great software/sales CRM for a smaller sized company that needs to track data on deal size, velocity and customer data

Cons

Difficult to navigate/keep rules in place for thee team

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Pipedrive

It was cheaper and less complicated to set up

Review Source

Lana S.  
Business Development Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Effective CRM solution with all useful features"

December 12, 2019

5.0

Overall I just love this product. Moreover, the schedule makers of this application are truly a blessing so that in order to schedule meetings or events.

Pros

Every feature of this product is worth knowing so, the first thing that I would like to tell is its minimal layout options that helps in facilitating lead management without any complexes. One more thing that I found really interesting is it’s statistics that can be linked to the dashboard so that I can present it to other colleagues as well which makes the understanding of the matrices more clear and convenient.

Cons

I would say this is a perfect product. It is full of benefits. It has brought much convenience in my life. I failed to find any thing that creates troubles to me.

Review Source

Jason M.  
National Sales Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Insanely easy to use!!"

February 8, 2019

5.0

Pros

From the onboarding to the day to day use of Pipedrive the folks have made it super easy. They've thought of nearly everything a productive salesperson needs.

Cons

I would love Pipedrive to have proposal building capabilities and not to use 3rd party integrations to do it because their's will definitely be better.

Review Source

Ingrid D.  
IT Recruiter  
Staffing and Recruiting  
Used the software for: I used a free trial

### "Sales management"

July 14, 2022

5.0

Perfectly serves the sales area.

Pros

Pipedrive is sales pipeline management and CRM software. Funnel steps in kamban mode, which is visually excellent. You can schedule multiple activities and Pipedrive will send you the reminders, Real-time reports, It calculates the average conversion rate, integrates with other tools and allows a free trial for 14 days.

Cons

Having to use Zapier to make integrations.

Review Source

MF

Mary F.  
Assessora  
Public Relations and Communications  
Used the software for: 2+ years

### "I really like Pipedrive because it's an organized."

February 18, 2022

5.0

I use Pipedrive to organize my projects and I recommend it even for medium or large companies.

Pros

I like Pipedrive because it's an organized and easy-to-use application. I can check my contacts and clients in a practical way.

Cons

It should have a more affordable value, because of the payment in dollars, the value is very variable.

Review Source

Response from Pipedrive

March 10, 2022

Hi Mary! Thank you for the time you took to give us this feedback! We are really happy to know you like use and share Pipedrive! Pipedrive works as a subscription with different plans and features. You can compare our prices on our pricing page: https://www.pipedrive.com/en/pricing Currently, the currencies accepted are US dollars, Euros, and British pounds. Pipedrive also accepts major debit cards as a payment method. Regardless we have forwarded this feedback to the dedicated team for future improvements. If you need any help or have any questions, please do not hesitate to contact our Support Team. Kind regards, Pipedrive Team

DW

David W.  
Marketing and Business Development Manager  
Financial Services  
Used the software for: I used a free trial

### "A good solid all-rounder"

December 8, 2022

5.0

It's a good solid choice with little to no down sides. I just believe there's better choices depending on what you prioritise or need the most assistance with.

Pros

Pipedrive offers you all the features you need for a growing business, delivering a solid database function, automation, good integrations etc.

Cons

There's little to nothing that distinguishes pipedrive from it's competitors. Whilst it achieves what it sets out to, it's very middle of the road.

Review Source

Response from Pipedrive

March 14, 2023

Hi David, Thank you so much for taking the time to share your insights. Keep an eye on our Community (https://community.pipedrive.com)/ and follow the news about Pipedrive!

Kenneth P.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Trello But For Sales"

April 24, 2020

5.0

So far so good. Would recommend it but only in sales-centric environments with medium to long sales cycles and decent volume.

Pros

Simplicity and transparency—see your and execute on sales pipeline at a glance, in one place. Ability to add automation and get the data you need to manage pipeline.

Cons

Per user pricing is a bit steep and there's a lot of overlap in our martech stack because of the additional lead management features, live chat, forms, etc that are already managed by other software.

Review Source

Leon G.  
Foun der  
Marketing and Advertising  
Used the software for: 6-12 months

### "Not a fan"

August 10, 2023

3.0

stopped using it because I did NOT like it

Pros

compared to other tools, pipedrive was cumbersome and did not feel like a cutting edge product

Cons

felt like an old product that needed to me updated

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Pipedrive

I didnt, hubspot won

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

wanted to try different products

Review Source

Response from Pipedrive

September 19, 2023

Hey Leon, Thank you for your feedback.

BN

Brett N.  
Marketing Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Pipedrive Review"

August 31, 2020

5.0

Pros

It is extremely easy to use and navigate. The user interface is well designed and I like the drag/drop functionality. This was important as the primary users are our sales team, who need something fast and easy to use.

Cons

I wish creating separate pipelines/funnels was easier and assigning leads to various funnels could be easier as well.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Pipedrive

Because it integrated with our Marketing Automation Platform (ActiveDemand)

Review Source

SC

Spencer C.  
Senior Advertising Consultant  
Computer Software  
Used the software for: 1-2 years

### "Great For Sales Tasks & Accountability"

March 8, 2021

5.0

Great for exactly what you need to do - be accountable and follow up with leads!

Pros

Really great for setting up tasks/reminders for lead follow-up within the sales world. Accountability is huge, and when juggling a lot of leads things can fall through the cracks. That doesn't happen with Pipedrive!

Cons

It would be nice to have more features/accessibility with PD. Being able to manage everything from one software, but with my company, this was just not something that we did/explored.

Review Source

FT

Francesca T.  
Segretaria amministrativa  
Hospitality  
Used the software for: 6-12 months

### "Consigliatissimo"

April 30, 2024

4.0

Pros

Pipedrive consente di gestire facilmente i contatti con i cliente, sia per ragioni di marketing che per ragioni di assistenza

Cons

L'interfaccia inizialmente non è di facile comprensione, ma una volta che si prende dimestichezza diventa piuttosto intuitivo

Review Source

Response from Pipedrive

June 12, 2024

Francesca, thank you for your feedback!

ED

Emanuel D.  
auxiliar de escritorio  
Individual & Family Services  
Used the software for: I used a free trial

### "Qualidade nas vendas"

September 5, 2023

5.0

tenho serteza que como eu muitas pessoas vao gostar do pipedrive rapides e alto rentabilidade e otimo relacionamento com seus cliente.

Pros

fizeram com que as impresas tivesem maior retabilidade e sua facilidade de crecimento eu e todos que conhecem pipedrive amam e recomendan.

Cons

Ha pouca coisa mas achu que deveria ser mas divolgado tem muita gente precisando de uma impresa como essa.

Review Source

Response from Pipedrive

September 20, 2023

Emanuel, Thank you very much for your feedback! Keep an eye on our Pipedrive Community to follow the news!

MA

Mishka A.  
Junior Sales Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Software to use"

September 6, 2022

5.0

Pros

It is user friendly, you can track supplier and customer details with ease and tracking of business can run more smoothly

Cons

This product was not difficult to use however the navigation could be made more simple and more features could be added to make the experience better

Review Source

Amanda C.  
Director of Growth  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Left a lot to be desired"

January 7, 2020

3.0

We needed a simple CRM solution that would be cost effective, and while it was certainly a great value, it was too basic to meet our needs.

Pros

Pipedrive was simple and very cleanly laid out. The pipelines are very easy to use and user-friendly navigate

Cons

Pipedrive's features and functionality are either too watered-down or appear very clunky and difficult to customize for our specific needs.

Alternatives considered

[Copper](https://www.capterra.com/p/141642/Copper/)

Reason for choosing Pipedrive

available integrations

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Cost, simplicity, customization

Review Source

VR

Verified Reviewer  
Product Support Specialist  
Computer Software  
Used the software for: 6-12 months

### "Great for Organizing!"

January 14, 2019

5.0

I have had a very positive experience with Pipedrive overall.

Pros

I use Pipedrive every day to organize my book of 70 clients. I like the ease of sorting activities by date, time, and a vast number of other fields that I have set.

Cons

I sued to be able to "batch" move activities to the next day and to delete activities I no longer need, but that has gone away recently. I'm not sure if it was a PD thing or if the admins at my employer changed access levels for us, though.

Review Source

AS

Alyssa S.  
Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Awesome resource for small business "

March 29, 2023

5.0

Pros

Great for small business owners to reach customers send emails flyers etc

Cons

no issues this is a great resource for small business marketing and CRM

Review Source

VR

Verified Reviewer  
Co-Founder & Chief Solver  
Internet  
Used the software for: 1-2 years

### "Overly simplified pipeline tool"

February 28, 2018

2.0

Pros

It was really simple to use by just clicking and dragging deals from one stage to the next. I'm pretty sure my 2 year old could have done it

Cons

Very little reporting could come from it. We didn't find we could forecast our sales very well and didn't have a great idea on what people were following up on

Review Source

Larissa D.  
Relacionamento Comercial  
Facilities Services  
Used the software for: 6-12 months

### "Recommendation"

October 20, 2016

5.0

I totally recomned Ppipedrive, for companies who needs to value the perfomance of the sales people and to measure if the businnes strategy is going in the right direction. For sale people, you can organize your activities and the lead won't feel, abandoned, even if he/she won't buy what what you're selling.

Pros

organization; Self perfomance for sales from operational to strategic positions

Cons

The help desk, could be better. In some ocasions the help that I needed it was poor, even though, they were very attentive and polite.

Review Source

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