# Page 37 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 37 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 37 - Reviews of Pipedrive ## Showing most helpful reviews Showing 901-925 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Olivia G. Design Used the software for: ### "Increased my Productivity by 1,000%" November 7, 2014 5.0 I've tried so many products on the market for the last 6 months from project management and I've found them to be complicated and none of them had exactly what i needed or the had too many features to really get down to what i needed and how i actually work. The mobile apps were not actually mobile. Pipeline has the perfect combination and the mobile app instantly reflects what you do on the web. I went from having my emails, tasks, and notes in 4 different programs to having everything organized. I went from being behind on all client projects to 1 week ahead of time delivery. I'm happy my clients are extremely happy and i even have time for myself now which is rare as a small business owner. Pros Easy to use and great mobile app. Add customized fields to organizations and people if your needs for them are different. Customize the deal stage and set goals for each stage. Dashboard view shows you what you've accomplished by the day week-month. Cons If you don't mind having a plain interface with not a lot of colors and bells and whistles this is the program for you. Review Source KW Katarzyna W. Technical Support Specialist Computer Software Used the software for: 6-12 months ### "Pipedrive is simple, easy and just good" May 24, 2022 5.0 Pros I love that Pipedrive is just excellent at doing what is supposed to do and at the same time is offering much more than just being a CRM tool. Cons At first it seems overwhelming, as it has quite a lot of options and the guide wasn't that helpful, more annoying. Review Source VR Verified Reviewer Business Development Manager Internet Used the software for: 6-12 months ### "Was good" March 30, 2018 4.0 Pros I like to use it as a scheduling tool - I give myself tasks and then implement them as required. It highlights tasks for today and overdue tasks Cons Sometimes I find it hard to filter. For example, in our office we have several different projects. I can filter all winning deals or all deals belonging to one project but I don't know how to filter winning deals for one project Review Source VR Verified Reviewer Marketing Manager Computer Software Used the software for: 1-2 years ### "User-friendly CRM system" April 14, 2019 4.0 I tried zoho CRM and Sugar CRM before, and didn't like them as much as I like Pipedrive now. Pros It brings me accurate statistics on all the updats in my database. Support team is really great. Cons Syncronization with my email box sometimes fails. Review Source luz mary R. teacher Marketing and Advertising Used the software for: I used a free trial ### "The essential tool to lead my sales team to success." August 31, 2023 5.0 I love the activity tracking feature, it has given me a more detailed view of pending tasks and customer interaction history. Pros I absolutely love how I can organize and manage all my sales efficiently and the ability to keep track of activities and to-dos. Cons Well I would love to have even more integration options available to cover all my needs, I must say that these are minor details that do not seriously affect my experience with this tool. Review Source Response from Pipedrive September 19, 2023 Luz, We truly appreciate the feedback. Thank you! Luiz C. President Marketing and Advertising Used the software for: 6-12 months ### "Great visual CRM" May 17, 2019 5.0 Overall this is a great economical software for managing relationships. Pros I like the ability to visualize deals in a pipeline and the ability to set up different pipelines for different niches. Cons I dislike some of the bugs such as conversations getting bucketed into the wrong profile because of the same subject line, you can get around it by adding the company name as a text replacement. Review Source JR Jeremias R. Oficina Farming Used the software for: 1-2 years ### "Funcional y bueno para los trabajos" January 4, 2023 4.0 Nos ayuda con los clientes que desean conocer nuestros productos Pros Pipedrive, me a gustado porque es práctico en el área de trabajo Cons Pipedrive no a dado problemas, es bueno en el chat en directo Review Source KM Khalid M. Marketing Executive Human Resources Used the software for: Less than 6 months ### "Good value for good pipeline features" October 31, 2023 4.0 Pros It's ease of use and good amount of features will help most small to mid teams achieve their sales goals. Even after a while of using it you can see everything organized and easy to access, so it will help you build a robust contact list. Customizations and integrations can be the real differentiator, especially if you already use other platforms and want to integrate them with Pipedrive. Highly recommended. Cons While features are simple and easy to use, this could also be a downside since you most likely can't do complex things. I would also liked to find the more ease of integration with websites, especially CMS like WordPress, to collect leads from forms and automate the process. Review Source AS AJ S. Founder Marketing and Advertising Used the software for: 2+ years ### "Awesome Sales pipeline app and basic CRM" July 24, 2018 5.0 Helps our sales team perform better which means we close more deals Pros Really easy to use and does it's job superbly. Every company needs sales but many people find they let sales slip through the cracks with poor follow up and random notes all over the place. Pipedrive makes tracking and optimising your sales pipeline a 5 min job. Good integrations with a range of scheduling and email marketing apps make it really easy to plug in to your existing infrastructure Cons It' really hard to fault Pipedrive. it's simple, does what it's designed to do very well. It might be useful to be able to better share information between users but that's a minor gripe. Review Source Miha A. Head of Marketing / Client Service Internet Used the software for: 1-2 years ### "The best CRM out there" May 2, 2019 5.0 Pros Feature rich, relatively easy to use, and great value for the price. Also - amazingly helpful support! Cons If you're new to CRMs it might take a while before you master it. But cmon, is there such a thing a simple CRM? Review Source VR Verified Reviewer Partnerships Financial Services Used the software for: 6-12 months ### "Great CRM Tool" April 20, 2019 5.0 I see Pipedrive as a great stepping stone CRM platform for people who are just getting started, whether that means starting a business or starting a CRM platform. It is worth the cost and simple to learn. Pros The interface in Pipedrive is extremely simple and easy to understand. For young or small companies without fully developed sales processes, this tool is life-changing. The setup is extremely quick and simple, and it is very easy to get started tracking leads and contacts in no time at all. I appreciate the lack of a big learning curve. Cons In the future, as our leads start to grow, I see the need to transfer to a more robust CRM platform. While Pipedrive is great, it lacks certain functionalities that larger companies would like to see in a platform. Review Source Andrew W. System Tester Building Materials Used the software for: 6-12 months ### "Little pricey, but customerisable and easy to use." April 27, 2019 4.0 Pros I really like the ability to customise this software to suit your own business needs. It makes managing customer accounts and transactional orders from start to finish incredibly easy and transparent. There is no back and forth between multiple screens to find the data you need, it is all available at the click of a button. You want certain fields on a specific screen? Done! Cons While it does have a lot more features than similar products such as Hubspot, I do feel the price for this is rather steep. Yes it is an excellent program, though I do dislike the way it works with Mailchimp. I have experienced numerous issues with the mailing system on Mailchimp so would have preferred a different e-mailing system. Review Source VR Verified Reviewer VP Sales and Marketing Information Technology and Services Used the software for: 1-2 years ### "CRM Agile easy to use and to deploy" April 5, 2019 4.0 We started small with the CRM and Pipedrive was good for it, small sales team with a very turbulent pipeline Pros It very easy to use and to set up, very good for small team Cons You can manage only the sales funnel and not the marketing activities Review Source Gianni D. Sales Internet Used the software for: 6-12 months ### "Pipedrive guides your sales activities" March 5, 2019 5.0 I've been using this CRM for almost a year and I have to say that it's really a well-made product. My sales organization uses pipedrive to manage all sales activities, from registering the lead to closing the deal. Pros Easy to use, flexible and I love the ability to manage data and the ability to set filters on virtually every field of CRM. Cons Not many things, in fact;) Maybe the ability to handle VoIP calls internally. Review Source IW Ian W. Marketing Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Pipedrive can really help your small business thrive" November 21, 2019 5.0 You can transfer large amounts and data and files from another Platform. I am so glad I chose to utilize Pipedrive over other CRM systems. For a small business, this CRM works wonders!!! Pros \-Very easy to use -Support readily available -Very good bargain for your money -Keeps you very organized Cons \-There weren't as many features available on some other CRM systems Reason for choosing Pipedrive Price, ease of use and organizational capabilities. Switched from [Sugar Market](https://www.capterra.com/p/224438/Sugar-Market/) Business size and needs. Review Source VR Verified Reviewer CEO Internet Used the software for: 2+ years ### "Excellent CRM systems available" October 11, 2019 5.0 Very good system for our team, helps our business to focus on what matters: sales. Pros \- a clean design, great email integration, and well thought out visual sales pipeline - makes it easy to know what deals need attention while looking at your pipeline - very customisable. Cons Not much, it is a really good CRM software! I didn't have any issues with it while using it so can't complain! Review Source VR Verified Reviewer Technical Account Manager & UK/Europe Business Development Lead Media Production Used the software for: 1-2 years ### "Best CRM I've used so far" February 6, 2019 5.0 Pros It's super easy and simple to use, but also robust enough to deal with almost if not everything I need my CRM to do. Cons The UI can be a tiny bit clunky but nothing that really detracts from the overall experience Review Source KF Katherine F. Head of Sales Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Very productive software with an easy implementation in the work area." February 16, 2018 4.0 Mailigen is a very productive software, one of the best franchises in Email Marketing, it has benefited me a lot at the business level since it has changed the way of implementation in the advertising campaigns. Pros Marketing with Mailigen is much easier to apply, and the speed offered by this is very good, because when you enter your panel / platform, in a matter of seconds you can design an advertising campaign, and you will have results instantly, the speed with which Mailigen works is very good. Cons I do not like the prices of Mailigen, and it is for the simple reason that it limits the subscriptions very much, at the moment of having a work plan (Example: 10,000 subscriptions) the plan can not be changed until you exhaust those 10,000 subscriptions, I would like that you have more freedom when choosing work plans when you want. Review Source OW Olivia W. Director & Veterinary Recruitment Consultant Staffing and Recruiting Used the software for: 1-2 years ### "Excellent value for money - great map option and very user friendly " March 8, 2019 5.0 Helped me bring my business forward - I couldn't be without it now! Cost effective (other CRM systems are seriously expensive but don't offer the benefits for deal, client and people tracking that Pipedrive does). I HIGHLY recommend Pipedrive and try to tell all my friends in sales/ recruitment or business about it! Pros The map option and easy pipeline/drive view are the things I like most but there's so much more! It's user friendly, very interactive and great for "visual" and analytical people alike to use! Also great for setting and tracking goals! Cons Nothing - the map view can be a little tricky to use on a laptop but in the app/ on a tablet or mac is perfect! Review Source DD Dairis D. manager Marketing and Advertising Used the software for: 6-12 months ### "Dairis reviews Pipedrive!" May 14, 2020 4.0 As we were a company of few employees - it was really easy to navigate, but I don't know if the multiple styles in which people work would not affect the everyday experience. Pros It was a great place to follow up on your daily tasks - build up a forecast of sales deals and generate statistics to compare month to month growth. The design is user-friendly intuitive. Cons It was quite difficult to change and filter out previous tasks that past employees left unfinished or pending. Many different. Maybe some general tagging for companies should be implemented. Switched from [Scoro](https://www.capterra.com/p/142042/Scoro/) Change of a company I worked for. Review Source VR Verified Reviewer CMO Marketing and Advertising Used the software for: 2+ years ### "Useful sales CRM / tracking app" July 3, 2022 5.0 Pros Intuitive and comprehensive lead and deal tracking across the sales team Pricing is not restrictive to smaller teams Cons Somehow less intuitive interface, impossible to completely delete user Integration with Facebook only trough Zapier and not native Review Source RH Russell H. Director Professional Training & Coaching Used the software for: 2+ years ### "The best SME CRM on the market" May 12, 2019 5.0 Very positive - I’ve used it from the very early days and continue to champion the software with customers and partners Pros As a way of getting off a spreadsheet - for the cost of 3 coffees per month per user you are out of the blocks with Pipedrive. Couple that with a solid sales strategy and you can track success to growth. Cons I was missing some of the tracking functionality that others had and then Pipedrive introduced it It would be excellent to integrate VoIP next Review Source MV Martin V. Mortgage Broker Financial Services Used the software for: 6-12 months ### "Visually Appealing and Extremely Functional" May 2, 2019 4.0 Awesome, I'm a visual person and struggle to remember every detail on a large amount of loans at the same time. Sadly as I get older i realise my ability to jump from client to client and know exactly what is going on without ever confusing one with another is nat as good as it used to be, or I'm just getting busier... To know where every application is exactly up to and what the next steps are has just made life so easy for me and my staff. which raises another benefit, the ability for different people to work on a file and not have to keep going back and interrupting the staff in asking where each deal is up to, the system lets me know. Pros Instantly see where every loan is up to. Easily select and access all data, emails and file notes to know the entire history of an application. Automatic connection of emails received to clients folder. Cons Ability to only link one email for a person. Review Source VR Verified Reviewer Partner Internet Used the software for: 1-2 years ### "Nice easy to use CRM" December 27, 2018 4.0 Highly recommend this CRM. We used SF and Infusion soft before and Pipedrive is easier, faster, and less expensive. Pros fast, friendly, and affordable. excellent little CRM Cons not enough automation, exchange integration sometimes hangs up. Review Source FF Fabio F. Headops Marketing and Advertising Used the software for: 2+ years ### "Pipedrive is the best CRM tool in the market for SMBs" November 30, 2022 5.0 Pros Considering that we are an SMB, the platform suits us perfectly and is 100% customizable so that we can assemble the pipe as we need it. Cons Nothing to criticize. The tool suits us perfectly. Review Source Response from Pipedrive March 13, 2023 Hi Fábio, Thanks for sharing your feedback! Keep an eye on our Community (https://community.pipedrive.com/) and follow the news about Pipedrive. Do not hesitate to contact our Support Team if you have any questions! Talk to a Capterra advisor for free and get results within 15 minutes.