# Page 38 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 38 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 38 - Reviews of Pipedrive ## Showing most helpful reviews Showing 926-950 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TJ TOMMY J. President Insurance Used the software for: 2+ years ### "Sales Pipeline" May 10, 2019 5.0 I love the platform. I has helped increase our sales. The system is smooth and syncs with my outlook and my voip system Pros I love the ease of use and ability to set goals Cons support for more complicated more complicated questions Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Pipedrive Ease of use, layout, smooth interface Review Source Logan S. Senior Accountant Internet Used the software for: 1-2 years ### "Time friendly effective tool" August 30, 2019 4.0 there are a lot of things that I like in this specific application so I can’t mention each of them. So few of them I have already mentioned that are my most favorite. I strongly recommend this product to others. Pros Best thing about it is its integration with other useful applications that are also an integral part of my life. Interface of the product is very much intuitive that handles all my daily tasks as well. It has powerful features for our convenience. Cons For me this product is something very special and also its interface is my most favorite part which cannot be denied at any cost. I have no negative opinions for Pipedrive. Review Source VR Verified Reviewer Ssr QA Engineer Level 1 Used the software for: 6-12 months ### "Experience is great. Excellent for driving front line people and processes forward." July 17, 2018 5.0 Like how similar it is to other tools I use (Trello) and the price tag is excellent. Really like the innovation I've seen even in the past 6 months. Pros Pipedrive is perfect for companies willing to change the other tools they may be using. If you're not flexible enough to change other tools you would want to connect, then this isn't the tool for you. The only complaint was weak reporting options compared to SalesForce. But to be fair, we decided to use Pipedrive to improve front-line processes and performance, not to micromanage the team. Cons Still seems to be strange bugs and glitches that occur, which ruin the experience. The tool is also relatively slow and would love to see more work done to build a faster experience. Review Source ET Elisa T. Esperienza Computer Software Used the software for: 6-12 months ### "Simply Crm" July 27, 2021 5.0 Utilizzo per lavoro il Software, mi trovo bene è facile e intuitivo per tutte le piccole e medie imprese Pros Apprezzo la facilità d’ uso, l’ interfaccia semplice e intuitiva. I lead sono visibili in maniera intuitiva, si ha una bella panoramica del processo di vendite Cons Si può sincronizzare un solo calendar, un po’ limitante pee chi ha necessità di avere i task sotto controllo Review Source VR Verified Reviewer Construction Used the software for: 1-2 years ### "Pipedrive is amazing. A Literal Must-Have" July 24, 2018 5.0 Pros Pipedrive has transformed the way we do business. Our admin/customer relations team has way more time to be proactive with all of the time that is saved not having to manually track and log contact with customers or where we are at in the engagement process. I cannot recommend Pipedrive enough. Cons In my opinion, it could have a bit more functionality. As we grow, we have concerns about using this for a large corporation compared to some of the other offerings on the market. Great for small and medium-sized businesses, but we have some concerns about its ability to grow with us. Review Source AS Antonio S. Bioinformatician Biotechnology Used the software for: 6-12 months ### "Pipedrive Review" February 9, 2023 5.0 Pros provides an activity log for each deal, making it easy to track important events and conversations related to a deal Cons The customization options in Pipedrive are limited. Also, there are difficulties when migrating data from another CRM or sales management tool to Pipedrive Review Source VR Verified Reviewer Director of Paid Media Marketing and Advertising Used the software for: 1-2 years ### "Pipedrive Is Excellent for Tracking and Closing Leads" February 6, 2019 4.0 Pros It allowed me to keep track of and more easily close leads for my business. Cons It was difficult to integrate Pipedrive with the lead form plugin I use to capture a lead's information on my website. Review Source Lou A. Used the software for: 1-2 years ### "Smooth, easy to use and intuitive" October 20, 2016 5.0 When I want to keep track of clients, I need to do it quickly and efficiently. Pipedrive offers an incredible value with outstanding ease of use. Using Pipedrive has kept us on track with our clients and has easily increased our attrition rate. Review Source VR Verified Reviewer Branch Marketing Coordinator Financial Services Used the software for: 6-12 months ### "Very efficient and user friendly overview of my sales pipeline." June 20, 2018 4.0 It has helped my business speed up the sales process. From lead generation to tracking each lead cycle as well as close business faster. It has easy to use capabilities and worked well in my team. Pros Deals are displayed according to different lifecycle stages which allows me to see the progress that my team is making and which deals I should be focusing on. I can also select the right deals and tasks to focus on with the Timeline View feature which was pretty great. It has a pretty minimalist layout which is easy to use. Cons I had trouble with creating reports with certain criteria. The integration with google calendar also doesn't let me edit the calendar invitation - which makes my calendar look scattered. Mobile use is a bit slow. Review Source KJ Kim J. Administrative Assistant Security and Investigations Used the software for: 2+ years ### "Pipedrive Saves Time!" May 10, 2019 5.0 Pipedrive benefits us company wide! Pros Pipedrive has been such a time saver for me as a professional. I use many websites during the course of a day and Pipedrive keeps all my passwords, therefore, giving me so much of my time back! I go to the websites I use daily and my user name and passwords are there ready to sign in. I wouldn't want to go a day with out Pipedrive! Cons I'd like to see the master password sign-in be monthly. Review Source maxime T. CEO Civil Engineering Used the software for: 1-2 years ### "not a bad product" September 21, 2022 5.0 Pros allows the merging of duplicates it is easy to handle once the concept has been understood, very ergonomic in its operation Cons difficult to get used to for new users also the fact of paying a lot of money to send grouped emails without the possibility to define a group Review Source VR Verified Reviewer Co-founder Computer Software Used the software for: Less than 6 months ### "Simple proposition which worked well with the exception of the email integration" April 3, 2018 4.0 simple visualisation of our sales pipeline, decent action reminders Pros Simple visual display of our sales pipeline and a decent follow-up setup and reminder system. The timeline feature is useful too (but would be better if the email integration was reliable) Cons the email integration with Exchange is unreliable - it seems to be matching messages by title rather than by contact so we're getting emails attached to completely the wrong leads. Also Archived emails are ignored for some reason. It should just match based on contacts' email addresses and nothing more and ignore any other emails (as a co-founder of the business I have a ton of non-sales related emails that I don't want synced into Pipedrive) Review Source SR Sambath R. Used the software for: 1-2 years ### "Pipedrive is nothing but a time saver!" May 9, 2018 3.0 Pros I love the ability to add multiple contacts in a single deal with just one window open helps me save a lot of lot of time as I have to add several contacts daily in to already existing deals. I dislike one thing about pipedrive that it sometimes is bit slow to load. Cons I dislike two things about pipedrive: 1. It sometimes is bit slow to load. 2. It doesn't always update the entries we enter in to the popup window(to add contacts in to existing deals) automatically and if I accidentally close the popup window, I lost everything I entered. I experienced this 2-3 times. Review Source VR Verified Reviewer Inside Sales Manager Education Management Used the software for: 6-12 months ### "great CRM for a startup that sells to BTC and BTB" October 17, 2017 4.0 being able to run at opportunities more proficiently Pros the next step functionality is a great way to keep on top of your opportunities. It forces folks to set up a follow-up activity so nothing falls through the cracks. Cons reporting is not as robust / easy to use as I'd like. I'd love to be able to segment more and provide reports that are more accurate. Review Source VR Verified Reviewer Team Leader Real Estate Used the software for: 6-12 months ### "Best CRM I have ever used" May 13, 2019 5.0 I can live with the fact that search engine is not up to my expectations and the app it's not working properly. At the end of the day I am very happy with Pipedrive, I tried it first, in the organization I work, and propose it to be implemented because it is like a very advanced worksheet, where you can organize everything by you own standards and liking. I already recommended this CRM to many friends. Pros It is very easy and intuitive to use and it can be customised to every need. It the most versatile CRM I have ever tried. If you can think it, you can implement it. Cons The search engine in this CRM can be improved, it cannot find duplicates very easy, you have to search them individualy by the same criterias. The app for android, also it is not working properly, I can't use it at all. I use Pipedrive in browser. Review Source Pat Z. Sales Telecommunications Used the software for: 1-2 years ### "Easy to use" November 16, 2016 5.0 I've used several CRM and love this one. Pipedrive is so easy to use and navigate! For what I use it for it is my best tool! Pros Easy to use Cons Admit it's not the top product on the market but it more than meets every need Review Source Uros O. Software Support Specialist II Information Technology and Services Used the software for: 6-12 months ### "CRM that got me covered." March 20, 2019 5.0 Pros I love the simplicity of Pipedrive, and yet it has so much great tools that are very nicely implemented and feel natural using them. It is easy to stay in touch with the customer and keep track of the current deal you have with them. Cons I would say that there is not that much not to like about Pipedrive, but maybe the lack of quote tools. Review Source HS Heili S. Head of Sales Farming Used the software for: 6-12 months ### "Making remote sales team trackable" March 8, 2018 4.0 Pros Really easy to set up from the managers perspective. The support team is great and there are webinars, newsletters, and the support team to help you get started. It's definitely great for a complex B2B process like ours and enables us to customize our pipelines for every market depending on its "quirks". It gives a great overview for the manager and integrates well with our other tools like Intercom, Aircall, Gmail and Google Calendar. Cons The learning curve is steep for sure and you need to figure out how to use the system beforehand to make sure everyone is on the same page. There are also some features we don't use, like create separate products, but there's no way to turn them off so there is some clutter around. Review Source VR Verified Reviewer Head of Operations Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Pretty useless because of the competition" September 28, 2021 3.0 Pros It does it's job fairly well, I can't think of something in particular Cons The competition, especially ClickUp renders Pipedrive completely useless. ClickUp is just SO much better I can't think of one reason to opt for Pipedrive Review Source VR Verified Reviewer Transcriber Used the software for: 6-12 months ### "I've been using Pipedrive for almost a year now and I can say that it's really helpful." June 6, 2018 5.0 Pros What I like about this product is that it's very simple to use. Once I generate my leads, I can manage each lead from time to time with no hassle at all. Cons The least that I like about the software is that some features don't work or is not compatible on my Mac desktop. I have to use google chrome all the time. I hope they can work on this. Review Source LD Laura D. CEO Professional Training & Coaching Used the software for: 1-2 years ### "Great CRM/Deal Visibility Great" September 12, 2019 5.0 Pros Tracking deals and contacts; reporting and data export functionality that gets me everything I need; good support Cons Some of the canned reports aren't useful to me Review Source DS Dan S. VP of Sales Computer Software Used the software for: 2+ years ### "Excellent produxr for early stage companies" July 17, 2018 5.0 I have been using products like Pipedrive for more than a decade and it is has the least negative reactions from sales reps. I think it is really a product that they will use rather than a product that will be used against them Pros I have been using Pipedrive for a couple a years now. From a VP of sales perspective it offer a very easy to use low impact product. Unlike other product like this it will not take your reps hours upon hours to keep it updated. Easy to get started with short learning curve Cons The administrative component could be more robust and there are some the filtering component could be expanded also wish it had a direct interface to ZOHO mail Review Source KS Krsna S. Business Development & Customer Success Manager Financial Services Used the software for: 2+ years ### "Organizacion" April 7, 2022 5.0 siento que nos hace falta explotar mas el software pero lo recomiendo para todos aquellos que quieras organizar sus procesos Pros Me gusta pipedrive porque nos ayudo a organizarnos como empresa en todos los departamentos yo califico a pipedrive 10 de 10 Cons hay varias funcionalidades que tiene4s que pagar aparte y a veces si son necesarias Reason for choosing Pipedrive es el primero que quize probar y no lo cambiaria por otro estamos muy contentos con el software Review Source VR Verified Reviewer Business Development Manager Utilities Used the software for: 2+ years ### "One of the best sales CRM with minimal investment of time and money" February 4, 2019 5.0 Very nice and easy to manage your contacts Pros It is so easy to setup but I really like how they visually break down your sales pipeline. You see the stages and move each prospect thru the stages until you close - almost like playing a game. Cons Setup can be a little challenging if you do not have experience with other CRM systems - it is not terribly hard but take good notes as to what you did and what you want - I always liked creating a map for all my fields Review Source AP Armand P. Managing Editor Marketing and Advertising Used the software for: 2+ years ### "Connect to your Marketing Automation System for customizable efficiency" December 9, 2019 4.0 Overall, Pipedrive has been extremely useful. It's easy to customize and works well with Marketing automation systems. Pros Pipedrive is very customizable. Allows the ability to create custom fields for what the people in sales feel is important information. This allows the ability to easily connect to a Marketing Automation system to automatically sync this information. Cons The configuration can be a little complicated if the sales strategy isn't fully thought out. Good thing the system is flexible and changes can be made relatively easily. Reason for choosing Pipedrive Pipedrive looks very similar to Trello. Trello isn't a sales management system, but it can be for certain situations. Pipedrive allows for a 'sales' manager to assign leads to specific members on the sales team. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.