# Page 40 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 40 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 40 - Reviews of Pipedrive ## Showing most helpful reviews Showing 976-1000 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Kyle S. Board Member Renewables & Environment Used the software for: 2+ years ### "The best" April 4, 2018 5.0 Pros Pipedrive is simple and doesn't have any bloat. In combination with Yesware it worked really well. It is also cheap and doesn't have integration expenses like Salesforce. I loved it, but our management kept wanting to over spend on Salesforce and get a "big boy" CRM as they called it. Cons They could make it easier to view the sales funnel and analytics. I'd have to export to Excel to build analytics. Review Source CB CLAUDE B. Office Clerk Used the software for: 2+ years ### "Easy to use sales management software" May 30, 2018 4.0 The biggest benefits just come from the organizational help it gives to the sales team. It makes it so both they and the management can easily stay on top of all the tasks that they need to do. Pros I like the format and fields that are easily available to see, it makes even taking a glance at it for a moment useful. They also make it incredibly easy to follow up on leads and emails. Overall just a great organizational tool Cons The email integration has some problems when it comes to receiving emails from the same people with the same subject. The tech support could also use some beefing up too, sometimes the advice is really confusing. Review Source VR Verified Reviewer Developer Information Technology and Services Used the software for: Less than 6 months ### "Powerful and easy to use CRM" September 22, 2022 4.0 Great product, great customer service. Good alternative to other well-branded CRM. Pros Compared to other CRM software, Pipedrive seems to have the best compatability with multi-language users. It's simple to use and navigate, meaning no technical background is needed. It also helps you achieve sales automation effectively because its cheaper and has low learning curves. Cons The trial period could be longer to help users onboard more smoothly. Multi-language interface could also help non-English speaking users to get started quicker. Review Source FG Francesca G. Sales account Marketing and Advertising Used the software for: 6-12 months ### "Ottimo software per la gestione dei clienti" November 1, 2022 5.0 Pipedrive è un software fondamentale per chi, nel proprio lavoro, deve gestire una mole importante di clienti. Adatto ad attività di cross selling e up selling. Pros La funzioni più importanti del software sono la possibilità di monitorare lo stato di avanzamento delle proprie trattative commerciali e la possibilità di ricevere remind per svolgere puntualmente le proprie attività. Cons Non ho riscontrato aspetti critici nell’utilizzo di Pipedrive. Review Source Response from Pipedrive March 9, 2023 Francesca We truly appreciate your comments! It is very important to us! If there is anything else we can help with, do not hesitate to contact our Support Team. They are here 24/7 for you! VR Verified Reviewer Photographer & Cinematographer Photography Used the software for: 6-12 months ### "First CRM solution and happy with it" January 18, 2019 5.0 Pros It's really easy to use. If you have basic skills, you can use Pipedrive. Best thing is that there's also quite much potential to integrate it with other systems. Cons With new leads and customers it's really easy and straightforward, but at the moment we are thinking best way to use it with one's that are already customers. Review Source lG laura G. Consulente Management Consulting Used the software for: I used a free trial ### "Non sfugge più niente" February 10, 2023 5.0 Pros Le moltissime funzioni ma più di tutto la possibilità di registrazione delle telefonate, che non avevamo mai avuto in un crm Cons Non abbiamo riscontrato problemi, un po’ di difficoltà nel l’importante i contatti Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Pipedrive Per la possibilità di registrare le telefonate si clienti e salvarle Review Source LK Lucresse K. Caissière Accounting Used the software for: 1-2 years ### "En matière de fonctionnalités et en prix Pipedrive est le meilleur " January 2, 2023 5.0 Pros Le suivi des ventes est une fonctionnalité très utile et facile à utiliser Cons A part le bugs quelques fois c'est très intéressant Review Source Tamara V. copywriter Marketing and Advertising Used the software for: Less than 6 months ### "Recomiendo Pipedrive" February 9, 2023 5.0 En general, Pipedrive es una herramienta efectiva y fácil de usar para organizar y seguir el progreso de los acuerdos comerciales, y ayuda a mejorar la eficiencia y productividad. Pros Su interfaz intuitiva y fácil de usar, que permite a los usuarios crear y seguir de manera eficiente el proceso de ventas, desde la captación de clientes hasta el cierre de acuerdos. Además, su integración con diferentes aplicaciones y plataformas, como correo electrónico, calendario y redes sociales. Cons La velocidad y estabilidad del software, especialmente cuando se utiliza con una gran cantidad de información. Review Source Charles K. Founder Used the software for: 6-12 months ### "Love it" July 12, 2018 5.0 Speed and everybody is on the same team Pros Simple and easy to use. My entire team knows how to use it. Love the features and you can't beat the price. Its a 10 out of 10. Almost zero learning curve Cons Not a lot I can be unhappy about. I fill our needs. I think it would have helped to have a welcome call. But this is a great product Review Source Tyler S. CEO Marketing and Advertising Used the software for: 1-2 years ### "Simple CRM Gets the Job Done" November 26, 2018 5.0 Pros Great CRM that's simple but effective- best thing about it is the app. Cons Honestly, nothing- if you're resourceful enough to put the time in it'll get the job done. Review Source BM Beatriz M. Head of Quality and Customer Experience Real Estate Used the software for: 1-2 years ### "Buen CRM de ventas" September 25, 2022 4.0 Pros Fácil de usar y aplicar al uso de la empresa. Buenas funcionalidades Cons Algo complicado a la hora de aplicarlo a cada usuario Review Source FS Filippo S. Sales manager Building Materials Used the software for: 2+ years ### "All great!" August 31, 2022 5.0 Pros Very easy to use to keep track of sales. Great CRM Cons With it was easier to set up follow ups and make them more personable Review Source sD sebastian D. Marketing Manager Computer Software Used the software for: 1-2 years ### "Not bad" November 14, 2022 5.0 Pros I've used both this one and Salesforce. I liked Pipedrive better. It was more easy to use, it had all the information needed more easily accesibale. With Salesforce you kinda get lost in all the buttons and elements Cons Haven't found any. I used it strictly as a tool to keep track of my activity and for that it was perfect. Review Source Response from Pipedrive March 10, 2023 Hi! Thanks for sharing your review! Keep an eye on our Community (https://community.pipedrive.com/ and follow the news about Pipedrive! LJ Lesley J. Club Manager Sports Used the software for: 2+ years ### "Jetts Robina review" January 2, 2020 5.0 Pipedrive allows us to collate all our leads so we can measure when and how many come in, how they are received. It allows us to set reminders for follow ups and also track conversion and loss. Pros Easy to use, helps to collate all information and much lower cost than some of the other lead management systems. Cons Lack of reporting however more is available in the more premium level packages. Reason for choosing Pipedrive Cost Review Source Dan E. Director of Sales Used the software for: 6-12 months ### "Great CRM for two sided marketplaces as well as boot strap budget companies" June 7, 2017 5.0 Pros Price and the ease of use. Very simple to setup various pipelines and the analytics are pretty good. The BCC deal specific email relay is a nice feature. Cons A few random bugs when switching from agent to agent and toggling between pipelines. As with all CRMs the data is only as good as the users who enter it in. Review Source CC Chris C. Sales Development Manager Construction Used the software for: 6-12 months ### "A good sales CRM for beginners" January 25, 2023 3.0 Pipedrive is great for sales organizations just getting started and looking to manage deal stages. However, if you're looking for an all-in-one solution that includes functionality like marketing, email campaigns, sequences, and other automation features, there are better alternatives out there. Pros Pipedrive was easy to implement and manage sales opportunities, specifically deal stages. The automation and task management was also great to ensure you stayed on top of completing tasks. Cons Pipedrive did not have any sort of email sequence functionality that I was looking for when I was a user. Other sales CRMs were able to provide this functionality. Review Source SH Steve H. Sales Manager Entertainment Used the software for: 6-12 months ### "An effective tool to guide your day " March 10, 2019 4.0 It's created major efficiencies for our sales team - we love it and it's been a major game changer so far. Pros Every morning I wake up to an email outlining sales tasks for the day, which really reduces the amount of time spent getting organized at the start of each day. This subsequently helps keep me on track for the remainder of the day. Cons We have an end of week sales report which needs to be submitted at the end of each week. It would be ideal if there were some way to pull the data required for the sales report from pipedrive, but I'm not too sure there's a way to do it. In saying this, while I think Pipedrive is excellent, it's limited in its capabilities beyond just being a day to day CRM sales tracking tool. Review Source BK Benjamin K. OMM Marketing and Advertising Used the software for: I used a free trial ### "Ganz okay, aber vieles nicht zu Ende gedacht" February 14, 2021 3.0 Gute Idee und gute Grundfunktionen, allerdings harpert es bei den ein oder anderen Dienstleistungsangeboten von der Quallität her. Pros Super netter und schneller Support wenn man mal Fragen hat. Das Pipedrive Interface ist auch sehr einfach und übersichtlich. Cons Am wenigsten hat uns gefallen, dass manche Funktionen nicht ganz zu Ende überdacht wurden, zum einen der das optional mehr kostende "Lead", dort kann man z.B. einen Chatbot, Livechat und Formulare nutzen, leider kann man diese nicht direkt mit einem Event trackend bzw. Conversiones messen bei z.B. Google Analytics oder Google Ads, dass gibt es bei fast allen anderen Anbietern, die einen Chatbot anbieten, dass dort eine Messung erfolgen kann. Daher finden wir es eine frechheit für ein zusätzliches Paket namens "Leads" mehr Geld zu zahlen, wobei man da nicht mal Messungen vornehmen kann. Ansonsten ist der Chatbot leider recht minimal gehalten, keine Möglichkeit stränge im Chatbot zu kopieren, oder vorgefertigte Texte zu nutzen als Supporter im Chat. Alles Sachen die schon in jedem Chattool vorhanden sind. Review Source GF Gary F. Owner Information Technology and Services Used the software for: 2+ years ### "Good choice for SMB prospect and sales management" March 28, 2024 5.0 Pros The product is quite intuitive and easy to use. Cons No issues that I can think of at the moment. Review Source Response from Pipedrive June 12, 2024 Gary, thank you for your feedback! VR Verified Reviewer Consultant Financial Services Used the software for: 6-12 months ### "Very productive" March 26, 2019 4.0 Pros Its very simple and easy to use. No training needed, you can learn it direct . Lots of colors. Good iOS Application. Cons You need to upgrade to Gold feature to use features like email sync, email tracking etc. Also ability to filter is little frustrating sometimes as you have to setup pre defined filters. Review Source PE Pete E. CEO Management Consulting Used the software for: 2+ years ### "Revolutionary!" February 17, 2016 5.0 Pros We've tried lots of different sales process applications and they have all been too granular and labour-intensive. Pipedrive just keeps everything on track. It absolutely revolutionised our sales process. Nothing gets forgotten any more - at least not indefinitely! It's easy to add deals and easy to keep track of where you are and where you're heading. I really don't know what we'd do without it. Cons I suppose, in the back of my mind, I worry a little that we only have on-line access to the information, but it has never in reality been a problem. It is the way things are going and we have lots of SAAS applications now. What happens if some catastrophic event happens and we no longer have internet access? I guess we'll have other things to worry about! Review Source VR Verified Reviewer Digital Marketing Executive Insurance Used the software for: 6-12 months ### "A little change has made a huge difference" August 29, 2019 4.0 Everything you could want from a CRM - really excellent. Pros The dashboard reporting functionality is really flexible. Activity lists are really useful and clever too. Excellent customer support also, can't fault it. Cons The UI could do with improving but other than that, can't really fault Pipedrive. What a great platform! Review Source RG Rob G. CMO Internet Used the software for: 1-2 years ### "Excellent choice for startups" February 10, 2023 4.0 Pipedrive was the bedrock of our sales tech stack. Everyday started and ended with pipedrive Pros Pipedrive was easy to set up and deploy. User experience is very good and integration to Slack and Hubspot worked well. Cons When you get to a certain scale, a few features become critical and that may lead you, like it did us, to SFDC Review Source HR Hannah R. Self Employed Internet Used the software for: 6-12 months ### "GET THIS TOOL!" May 17, 2019 5.0 Pros I love Pipedrive. I use it for myself and my boss. We are able to integrate this with various other marketing tools we are using. I love the UX design and the simple drag and drop functionality. Their mobile APP is AWESOME. I am able to make a call to a client directly from my contacts and it will connect the call to Pipedrive. When I hang up, it allows me to take notes of the call and log this into the Pipedrive system. Then I can create a follow up task. SOOOO easy. Cons I wish it had texting and automated calling ability. If they filled out my online form i'd like it to send them an auto text and then call me and them immediately to get on a call. Cool function but not necessary. Review Source Kate B. Head of Content Computer Software Used the software for: 6-12 months ### "Fantastic CRM for smaller companies" October 13, 2022 5.0 Pros Pipedrive is a fantastic CRM. And it's manageable and affordable enough for smaller businesses. I started using it at my last job and we were fully bootstrapped. Cons Can't think of anything not to like. Technically, larger CRMs have more third-party consultants available, but it's because they're so complex that you need to hire a third party. Pipedrive is great on its own. Review Source Response from Pipedrive March 9, 2023 Hi Kate! We are very grateful for your kind words. Thanks for sharing your feedback! 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