# Page 41 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 41 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 41 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1001-1025 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LS Laura S. Account Manager Information Technology and Services Used the software for: 6-12 months ### "Pipedrive" December 17, 2021 5.0 Brilliant Pros Very easy to use and makes life so much easier for staying on track with sales Cons Liked all the features no cons come to mind Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing Pipedrive Superior product Review Source RI Rob I. Sales Director Chemicals Used the software for: 1-2 years ### "Pipedrive Review" May 26, 2022 5.0 Very impressed Pros Easy to set up and user friendly which was paramount Cons Nowhere to hold individual customer prices Review Source \[K"S \[KS\] Karl "Karlos" S. Chief Marketing Officer Biotechnology Used the software for: 2+ years ### "It doesn't take much to learn. It will organize you." May 7, 2019 5.0 Pros The simplicity. If you need a CRM and are thinking about Salesforce, forget it, Pipedrive has got you covered. It's a quick startup and has enough features to keep you on top of your prospects, sales, and pipeline. I especially liked that you could run multiple pipelines. Cons It costs extra to integrate with your email. BUT you can send emails directly to your pipedrive account. Review Source VC Vinora C. SMM Internet Used the software for: 2+ years ### "Pipedrive Review" April 29, 2020 4.0 Best CRM tool to learn every lead's progress. One place to track all your sales activity. Highly recommended. Pros It's easy to use, great to monitor every lead's progress for sales, very efficient and useful to track the calls made and need to be made and have a track of all client's email conversation. Cons No cons experienced that I can remember. Great CRM tool to track lead progress for sales companies. Review Source Brendan T. Lecturer - City Campus Education Management Used the software for: 6-12 months ### "Pipedrive is the tool you need for your funnels " September 6, 2019 4.0 The results achieved with pipedrive as a tool for handling sales reports and funnels are actually quite positive. It is recommended to use it to visually determine the amounts that each activity represents for businesses of any kind. Pros It only takes a few clicks to get a large-scale view of each stage of our sales processes, and of the goals of our work at the group and individual level, since you can work based on the classic system of objectives. Cons The statistics section summarizes too much the evaluations of the sales processes, and in order to manage the other employees a work organization must be created. The panel does not instantly show the complete information of each registered user. Review Source VR Verified Reviewer Managing Partner Used the software for: 6-12 months ### "PipeDrive is a great CRM for for outbound prospecting teams. " February 7, 2018 5.0 Pros It's super easy to use, great for prospecting and taking notes. It provides a calendar integrations and email syncing. For an upgrade can can sync your email and send directly from the platform. Cons It would b great if it could have power dialing and voicemail drop added as a feature to the software. Review Source LK Lubomir K. sales manager Banking Used the software for: 2+ years ### "Very usefull and UX friendly CRM for sales" December 20, 2017 4.0 It´s definitely worth to try if you starting to use some sales CRM and the you decide for how long it´s suitable for you Pros User eXperience style is very friendly. Design is simple and its cloud based, so easy access from everywhere. Cons Sometimes its slow, even if connection is OK, but thats just cons of cloud. And when you´re using Zapier or other features it can make mess in activities and deal overal. Review Source VR Verified Reviewer Sales Manager - 5 Best OTA's under one roof with travel agent commission! Internet Used the software for: 6-12 months ### "Best in class low-mid range CRM solution" September 3, 2018 4.0 I'm very satisfied and would recommend Pipedrive to every small-midsize company. Pros It's a very easy to use and well priced CRM tool. Their customer service is fast and really friendly. Cons The number of integrations is still a bit limited - but notice that the amount is increasing quite a bit over the last few weeks. Review Source David S. President Marketing and Advertising Used the software for: 6-12 months ### "Pipedrive is easy CRM for salespeople" December 21, 2017 4.0 Pros It is easy to set up and use and provides a focus on a funnel, so it can help salespeople track leads through to sales well. Cons When you try to get your PW reset, if it can't find you it sets up a trial account automatically, this confuses and can duplicate accounts. Wish they would kill that idea. Review Source AS Ariel S. Director of Operations Computer Software Used the software for: 2+ years ### "Pipedrive made our team productive when we most needed it" March 24, 2016 4.5 Pros First of all, simplicity. As a small startup company without many resources (time or money), Pipedrive's simple and minimal setup helped us hit the ground running, and we will always be grateful for that. Pipedrive's email integration is absolutely awesome, especially when integrated with Google Apps which removes the need to BCC the CRM, and logs inbound email messages. Once the initial adoption was done we began leveraging Pipedrive's API, which is very complete, easy to use and well documented. The API compensates for all the features that are missing and can be found in other "bigger" CRMs. There's nothing you can't achieve with some development effort. Cons The UI is beautiful and modern, which makes usability great in the beginning. Once we started to grow our business, we encountered many UI performance problems that hurt productivity a bit. Especially when dealing with large deals involving a lot of people or long email threads. Review Source LY Luke Y. Owner Airlines/Aviation Used the software for: Less than 6 months ### "Loving it!" March 24, 2017 5.0 I have done research on many different CRM's. I had no idea there was so many until I started looking. I checked out 30+ and demo'd 4 and decided on Pipedrive. It just fits right. It is customizable, easy to use, I can use it on my phone and it is helping me keep the big picture in mind. The best part is it is leading to more sales and it is keeping me professional and organized. I highly recommend using this system. I am a real person, not affiliated with Pipedrive and I am not someone getting paid to write this!!! That is what I think whenever I see a review like this. I run a business and really appreciate it when customers give us positive reviews. Pros Ease of use. Ease of customization. Ability to see the big picture in the pipeline view. Cons \-I would like to have offline capability of the desktop. -I would like to have my reminders from the iphone link into Pipedrive. I use Siri all the time and put my reminders in there. If I had it link up with Siri....boom....game changer. Even if it linked up with IOS reminders would be sweet. - I would also like it when I make ANY(not just through the app) phone call prompt me if I want to put it in pipedrive. - I would like the capability of adding more than one email to the same account. Right now I would have to pay for two users because I have two email accounts for different businesses. Review Source Jeff R. Vice President Market Research Used the software for: 6-12 months ### "Lite CRM" February 7, 2020 4.0 It was a good starting point to get a first CRM in place, but we soon realized we needed much more. Pros It was simple to set up and get going with the software do to the relatively limited number of features. Cons A lot of the integrations and data pulls that I wanted to make were either impossible or unnecessarily difficult Review Source JR Josh R. COO Computer Software Used the software for: 2+ years ### "Great CRM" December 6, 2019 5.0 Overall, Pipedrive is a fantastic choice for startups and smaller companies that don't need the $100+ per month fees that come with larger CRMs. Pros I love how simple Pipedrive is. It helps keep sales team members on task and presents all the relevant info in a smart way. Cons It is not as robust as Salesforce. I would like to use it more in our on boarding and client success, but it isn't' quite there yet. Review Source Kyle S. Owner Used the software for: 6-12 months ### "Incredibly Easy and Productive." June 26, 2018 5.0 Pros I needed a service that allowed me to easily see which stage I was in with certain prospects. Pipedrive was by far the best and easiest. Cons When tracking email opens, it cannot recognize if it's you vs the recipient. If I go to the email I just sent and open it, it will track that as an open. Review Source jD jeff D. marketer Capital Markets Used the software for: 6-12 months ### "l am proud of the software as it has made life so easy for me and my company " July 26, 2021 5.0 very much satisfied Pros yes the integrations with my business is wonderful l cannot complain Cons so far no excuses am proud of the software Reason for choosing Pipedrive recommended to me by my friend and after testing it ,it heart blowing, to be sincere am very proud of the developer Review Source VR Verified Reviewer Asesora de ventas Cosmetics Used the software for: 6-12 months ### "Comencemos por algo sencillo " May 29, 2020 4.0 es ideal si tienes una empresa pequeña donde no se tienen tantas ventas, mas calidad que cantidades. la complementación de la herramienta es fácil, amigable e intuitiva de usar. Pros puedes gestionar a tus clientes de forma fácil, tienes diferentes planes según tus necesidades, el primero puede ser muy básico. Me gusta que últimamente han en sus servicios al cliente, a adaptación del idioma y las capacitaciones sobre la herramienta. Cons tiene limitaciones en la gestión de correos, puedes integrar con Mailchimp pero no puede ver las misma métricas que es otras herramientas. Reason for choosing Pipedrive por ser mas económico y era la que mejor se ajustaba en ese momento a la empresa, no manejábamos gran cantidad de clientes. Review Source VR Verified Reviewer React/React Native Developer Internet Used the software for: 6-12 months ### "With Pipedrive I can manage my leads, sell more and control my sales" May 4, 2018 5.0 Is a great support for tracking possibles sales and to manage the company possible clients. Pros Pipedrive is a very well organized tool that has helped me to control my possible sales and redirect and manage the leads I get from different ways (mostly forms and landing pages). With PipeDrive, I can see how my work is going, how much I've sold in the month or in a period of time and I can take leads to offer my company products. Cons Actually I have not seen any cons to PipeDrive, maybe more integrations with the API to post forms in other sites. It would also be good if the prices were less high but that's a thing I understand is part of its business model. Review Source RS Ryan S. President / CEO Computer Software Used the software for: 2+ years ### "Never lose track of sales opportunities again" July 17, 2018 5.0 Pros Easy to customize sales pipes / fields on contacts and opportunities made Pipedrive the perfect tool for us. We have a fairly small sales force with a half-dozen or so types of engagements to manage. Pipedrive keeps us organized and ensures we hit every step in our sales process, increasing our effectiveness and response times. I couldn't live without it. Cons It isn't immediately obvious when onboarding how to make the tool work best for you, but fortunately you can easily adjust course and move your data around as you feel it out. No problems since then! Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 2+ years ### "Easy to use and easy to customise " April 7, 2019 5.0 Easy and transparent solution to keep the organisation updated on sales progress. Source for information related to rev rec, forecasting and monthly reporting. Pros Pipe drive is ideal for smaller entities. I am working with start-ups and Pipedrive is just right in terms of transparency, driving sales and reporting. Cons It would help to have a few tab configuration proposals specific to certain industries. Review Source VR Verified Reviewer Sales Manager Public Safety Used the software for: 6-12 months ### "Good features, easy to use" October 20, 2016 4.0 Very easy interface with a lot of relevant tools to track and manage all prospects. I truly recommend Pipedrive to any startup or company who need an efficient tool for commercial use. Pros Very easy personalization to get relevant metrics for analytics. Cons Having a French support. Email tracking (send/receive) in the basic version. Review Source Carlos G. CTO & Partner Computer Software Used the software for: 6-12 months ### "Easy to setup, difficult to follow up" January 15, 2019 4.0 We keep using it, however we require additional tools to make all the process. Pros Its very easy to use, and the approach is similar to an ASANA tablet. Cons Its difficult to follow up on the next contacts that you will have with clients. Specially if you are the manager that wants to see how people is doing. Review Source Justin H. President Internet Used the software for: 6-12 months ### "Pipedrive might be the right solution for a small sales team without a proper CRM." May 8, 2018 4.0 Pipedrive has a great visual aesthetic, but you need to be on the bus or off the bus - there is no middle ground. If you are going to use it religiously, it might be a great sales tracking tool for a small or mid-sized business. Pros Pipedrive gives a great visual view of moving sales from the beginning stages to closed. It is one of several tools that does this well. Cons While it does it's job, I ultimately found that the email integration was bringing in messaging I didn't want there, the configuration was confusing, and ultimately it couldn't scale to the volume I wanted it to without losing the value. Good for a small sales team processing 5 to 30 sales opportunities at a time. Review Source VR Verified Reviewer IT Project Manager Used the software for: 6-12 months ### "I think we have found our favorite CRM tool!" June 19, 2018 4.0 Pros Everything in this program, from the UI with its intuitive funnel mechanism to its Slack integration has radically transformed how we follow leads and activities. Cons Email integration should be just a bit better so we then don't have to also rely on yet another tool for drip campaigns. Review Source Madhav B. Marketing Manager Internet Used the software for: 2+ years ### "Sales pipeline view makes it so easy to get a high-level view" March 14, 2018 4.0 Pros I love their kanban style interface for CRMs. It gives you an instant view of which deals are on what stage. Save sooo much of my time. Also, integrations are useful. Cons I guess the pricing could be improved. Per user pricing makes it super expensive when you have sales team of over 10 people. Also add a forever free plan. Review Source VR Verified Reviewer Sr. Director of Business Development Internet Used the software for: 6-12 months ### "Good for the basics for sales pipeline" February 4, 2021 4.0 My experience is so so. It does the job it is supposed to do at a basic level. Pros You understand all uses within about 10 minutes of this product which is a huge plus. It is simple to find the BCC to pipedrive function so you can easily have emails sent out to clients and prospects appear in the system. Cons Definitely cumbersome to input items into the system in an easy fashion. Feels more seamless on other systems. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.