# Page 42 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 42 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 42 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1026-1050 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JO Jessica O. Referral Coordinnator Health, Wellness and Fitness Used the software for: 2+ years ### "Pipedrive Review" March 27, 2019 5.0 The problems that pipedrive solves is being about to find a claim very easy and it helps when patients are constantly calling. Pros The feature that i like the most about this software is the seach bar. I can type in an authorization number or a patient's name and all of the information will pop up. Cons The feature i like least about this software is the rotten stage where the claim turns red. Review Source TH Trevor H. Sales Development Computer Software Used the software for: 1-2 years ### "Pipedrive" August 3, 2019 4.0 Pros No bloatware. Pipedrive provides a set of carefully chosen features. Sales forecasting simply works and the mobile apps are functional. Pipedrive provides fantastic reporting capabilities for a sales person to analyze her performance and improve it. Cons Customers of alternative products may find certain features missing. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Review Source VR Verified Reviewer Owner Consumer Goods Used the software for: 2+ years ### "This is great to manage my B2B clients/accounts" September 21, 2022 5.0 Pros I love how easy it is to move accounts from stage to stage. This has increased my revenue just by managing accounts more streamlined Cons The cost at first while I was new was a bit high, but as my sales kicked in it all paid off. Must have this! Review Source VR Verified Reviewer Project Manager Internet Used the software for: 1-2 years ### "Great integrations, great for sales team collaboration " May 15, 2019 5.0 Good enough of a tool, not enough "wow" factor or deep feature set within the tool. Pros I really liked how many integrations this tool had. Onboarding myself and my team was simple. We were able to build robust automations around the tool to make sure we could keep important contacts in our network top of mind. Cons The tool was similar to Trello, which made it easy to use, but it also made it lacking around how unique or special the tool. A lot of what Pipedrive does could be done with Trello. Review Source Eric C. Member Civic & Social Organization Used the software for: 6-12 months ### "Simple Effective Sales Funnel Management" January 11, 2019 5.0 Pipedrive has helped me to get focused on following up with prospective clients and helped our team to collaborate easily. Pros Pipedrive is super simple to use. Easy to update and I love the ability to customize the sales funnel by stages. Cons I honestly haven’t found anything yet. For my purposes, it’s perfect. Review Source Devraj R. Backend Developer Information Technology and Services Used the software for: Less than 6 months ### "Best Customer Relationship Management Software" March 3, 2023 5.0 Pros It can generate detailed on sales and activity, track key performance metrics, and gain insights into their sales process. Cons Prices are bit higher compared to other CRM software which can affect organizations with larger teams. Review Source Response from Pipedrive March 8, 2023 Hi Devraj, Thank you so much for taking the time to leave us a review! :) Paul Marco O. Analyst Real Estate Used the software for: I used a free trial ### "Expensive but helpful and easy to use" July 3, 2023 4.0 I create my pipeline and it's very easy to add your deals or any other information. Its easy to setup alerts to keep track of certain contacts. i like to categorize my leads by location and money. Pipedrive is easy. I dont use the revenue forecasting. Pros I am exploring many of the CRM tools for real estate. This is a full-feature CRM tool with a lot of features. actually way to many to name. but the most impotent is how can i reach my audience. I like the analytics. Customer support is really good. you can integrate this with Slack, Google, Teams, Zoom and hundreds of other apps. I have done it will Teams, and Gmail. Cons it is a bit pricey for the full service features compared to the others i see and will try out. Review Source Andrea Fabiola M. CEO Human Resources Used the software for: Less than 6 months ### "Awesome Experience" November 27, 2018 5.0 it's been awesome overall no downsides because the whole team has learned how to use it. Pros We migrated from another system and pipedrive is just great. It lets you customize EVERYTHING, you can keep track of EVERYTHING, every email, every note, every event and activity, different deals can be created for the same contact. The customer support is class A, they resolve all your issues and go the extra mile to help you! Cons No bulk emailing, which kind off sucks for the sales experience, but lets you integrate with other platforms that lets you bulk email. Doesn't have an integration with texting platforms and can't keep track of the textings. Review Source AE Andres E. Business manager Media Production Used the software for: 1-2 years ### "My experience with Pipedrive " December 20, 2017 5.0 With Pipedrive, your business will always have an efficient and user-friendly overview of the sales pipeline. Your sales team and deal makers will love the software, because of the sales pipeline methodology that is built into it. Your deals will be displayed according to different sales stages, allowing you to see the progress of your team and check which deals should be pushed. You can also follow the progress of your sales team members as well as deals offered to leads. Pros Efficient sales management Quick deal closure well organized lead collection full mobile optimization Cons No free t-shirts and it does not make coffee for me in the morning. I wish it linked my Meetings into Outlook without having to go through Zapper. Duplicate record management does not exist, difficult to adopt for marketing Dept Review Source VR Verified Reviewer Creator/ Owner Newspapers Used the software for: 6-12 months ### "Cheap but poor delivery" December 26, 2021 3.0 Pros The product itself is great and at a really affordable price Cons The problem is the most important factor - deliverability is poor therefore its not a useful tool Review Source Graham B. Senior Partner Media Production Used the software for: 6-12 months ### "Great App" October 20, 2016 5.0 I use this app every day. For me, its best feature is how visual everything is. I used to get lost in Salesforce but with PipeDrive I can see exactly where each deal is in the sales cycle and where I need to spend my time... either filling my pipe or working on closing deals as they move through the sales process. Love it!!! Pros visual - easy to use Review Source Beatriz M. Recruiter Accounting Used the software for: Less than 6 months ### "It is a very good CRM" July 14, 2022 4.0 Pros Pipedrive is one of the best CRM programs available. Its simple user interface makes it very easy to set up and use. It allows you to manage contacts, track customer conversations and manage sales, customer and prospect databases. It gives you a better understanding of the sales process. Cons The main drawback is that it is not possible to link multiple email addresses to the same account. Review Source maria del mar H. arquitecta Architecture & Planning Used the software for: I used a free trial ### "pipedrive gran herramienta!" January 3, 2023 4.0 Pros gran herramienta para hacer gestión en los datos de la clientela tiene posibilidad de trabajar con Excel de la mano y se vincula tambien con otros sofwards Cons hay funciones que solicitan pagos extras lo cual no es agradable para el usuario despues de haber pagado por un producto seguir pagando Review Source Mario C. Advertising Account Executive Newspapers Used the software for: I used a free trial ### "Great CRM for Sales " August 12, 2019 5.0 Pros I did a 30 day trial of Pipedrive to see how well it would work for my sales process. Had I not been able to tap into the company’s Salesforce.com for free, I would have been all over Pipedrive. You are able customize your pipeline management to your own process seamlessly. All the basic CRM functions are covered so you can add a prospect and move him through your pipe at ease while updating along the way. As for value, the program is very, very reasonably priced and gives you more options than you could use Cons I would really have liked to use this for a longer period of time just to see all I could do with it Review Source Guillaume D. CEO Leisure, Travel & Tourism Used the software for: 1-2 years ### "Bon produit" November 1, 2019 4.0 Pros Facile , possibilité d ajouter et de connecter beaucoup d’appli Cons Pas possible de connecter Smartsupp et Dialoga sword Review Source VR Verified Reviewer Legal Solutions Consultant Internet Used the software for: 1-2 years ### "Decent low cost CRM" February 7, 2019 4.0 Pros Simple deal and activity tracking, decent reporting Cons integrations are clunky, more manual inputs required than needed Review Source KD Kai D. Owner Marketing and Advertising Used the software for: 1-2 years ### "Freelancer? Best CRM on the Market!" March 28, 2017 5.0 Before I tried Pipedrive, I was worried that it would be another lackluster, half-baked CRM experience. Having tried a number of them, I had been burned and wanted something that would meet my needs as an independent business owner: tracking deals, letting me know who to follow-up with, and storing essential data. Pipedrive is everything I've wanted and more. Thanks to Pipedrive, I'm regularly closing 4- and 5-figure deals because I know exactly who to follow-up with. I highly recommend Pipedrive to any Freelancer or Consultant who is looking for a CRM! Pros Ease of use Cons Lack of integration with a non-Gmail email provider Review Source Travis Q. Head Of Production Marketing and Advertising Used the software for: Less than 6 months ### "Excellent tool with very good functions." August 10, 2022 4.0 Pros Pipedrive has proven to be a great tool and one of the best CRMs for managing your sales pipeline and prioritising offers based on lead activity. It is easy to use, I like its design and usability and it has many useful features that I need to trigger my sales analysis and find the best contacts and leads to achieve my goals. Cons There is nothing I don't like about Pipedrive. It is intuitive and very easy to learn and use. Review Source VR Verified Reviewer SEO and Ecommerce specialist Internet Used the software for: 1-2 years ### "Good CRM for a startup" October 18, 2021 5.0 Pros Ease of use and value for money. In general have really liked it. Cons Importing information can be a bit tricky. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Pipedrive Value for money just on another level. Review Source VR Verified Reviewer Account Manager Used the software for: 2+ years ### "Good for small teams" May 3, 2018 2.0 Pros This tool is great for small teams that you want to keep track of. It is easy to use which is valuable if you have a group where selling is a small portion of their overall position. Cons There is not a lot of functionality and reporting in this product. Very basic and seems like it is meant for a small team. Review Source VR Verified Reviewer Consultant Management Consulting Used the software for: 6-12 months ### "Pipedrive is a great CRM tool to manage your sales funnel" November 26, 2022 5.0 Pros I am fortunate to have Pipedrive in my life. It is the one tool that has given me focus and direction in my business life. I can't imagine running any business without it! I always have a sense of accomplishment when I log in and see how much work I've done with it. It helps me to prioritize, track, and organize my day so much better than what I used to do. Cons Certain features are limited in the lowest price tiers. Review Source Response from Pipedrive March 13, 2023 Hi! We are very grateful for your kind words. Thanks for sharing your feedback! Keep an eye on our Community (https://community.pipedrive.com/ and follow the news about Pipedrive! Do not hesitate to contact our Support Team if you have any questions! JK Jacqueline K. Manager of People, Places and Things Insurance Used the software for: 6-12 months ### "Great product" January 16, 2020 4.0 It has been great! Setup and customer support was great. Now have all of our salespeople fully functioning. Pros The features and the ability to customize as well as the additional apps and functions with integration. Cons Tooks some trial and error to get it set up how it would best work for us. We're there now and it is working perfectly. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Pipedrive Price and ease of setup. Review Source MP Maurilio P. Ceo e Barbeiro Cosmetics Used the software for: I used a free trial ### "Avaliando o programa Pipedrive" September 21, 2023 5.0 No geral tem sido uma excelente experiência. Pros O que eu mais gostei no Pipedrive foi que ele é fácil de usar e entender. A forma como as informações são organizadas e mostradas torna muito mais fácil administrar as vendas. Cons Gostaria de ter mais tempo de teste, mas pelo que usei irei adquirir o produto Review Source Response from Pipedrive February 12, 2024 Thank you for your feedback! VR Verified Reviewer Directora de educación especial Used the software for: 1-2 years ### "Tool used to manage customer-business relationships more effectively." April 12, 2018 3.0 Pros What I like most about Pipedrive is that it is free and you only need your email, some personal and company information. In addition, it allows you to better plan your sales strategies and be your own advisor as well as to be aware of which products are sold the most and which are the most effective members of your team. Cons What I like least about Pipedrive is that it is not exactly the ideal software for large companies, but rather focuses on small teams. Review Source FA Felipe A. CEO Management Consulting Used the software for: 2+ years ### "Easy to use and made for the seller" July 19, 2018 5.0 Pros This product was really designed to be a support for the seller, it’s nice to use it and see how it facilitates my work Cons I think I would add some operations for the application of discounts, so that I can apply it at the time of the negotiation. More operations for the cell phone. In the casa of Spanish, add the accents in the search engine Review Source Talk to a Capterra advisor for free and get results within 15 minutes.