# Page 43 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 43 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 43 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1051-1075 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MW Muhammad W. Manager Mining & Metals Used the software for: Less than 6 months ### "Like " November 12, 2022 4.0 I am using this app from 6 month Pros Very use full And easy Every can use there is lot of benefits of this software Cons There is some future are very complex Over all efficiency is little much more Reason for choosing Pipedrive Because of easy use Review Source Response from Pipedrive March 10, 2023 Hi! Thank you very much for your feedback! If there is anything we can help with, reach out to our Support Team! They are here 24/7! CN Craig N. Co-founder Apparel & Fashion Used the software for: 2+ years ### "Best CRM for small businesses" March 8, 2019 5.0 Pros Ease of use and value for money. It keeps me organized, sends emails each morning preparing me for my day, and prompts me at time of each call. Being able to see a full history of each person before I contact them helps me close more deals. Cons Sometimes the mobile app updates slow down a feature, but it is typically fixed in the next update Review Source BJ Brock J. Founder Marketing and Advertising Used the software for: 6-12 months ### "Intuitive & Easy To Use" April 6, 2019 5.0 Easy to use software and helpful staff. their customer support via their in-app chat is extremely helpful and responsive at all hours of the day. Their support staff talks to you like a real person and sends you personalized videos in all complex scenarios. Whether you're a 1 person agency, or a multi-level organization, Pipedrive can support industries at all levels. I've worked in both scenarios Pros It functions the way you would like it to. Everything operates intuitively and is interactive in all the right places. It is easy to understand & use Cons when importing deals from a CSV file, it does not create a deal unless a contact person is assigned, therefore the deal is not uploaded. This can lead to missed deals not being imported. Review Source VR Verified Reviewer Accountant Real Estate Used the software for: 6-12 months ### "Pipedrive" November 27, 2018 5.0 I will continue using Pipedrive. Pros I like that is easy to see my individual and team targets. I can also see all my deals I have going on currently and past. Cons I like the initial transfer of data was a little difficult but thats going to be the case with any new software. Review Source CP Carolyn P. CEO Leisure, Travel & Tourism Used the software for: 1-2 years ### "A perfect sales pipeline management tool" May 13, 2019 5.0 I had too many leads in too many different places and now that I have them all corralled together I can prioritise those warm and hot leads and hibernate those that are never going to convert without losing all those useful contacts. Pros I love the webforms (particularly when somebody fills one in!), I love having all of my leads in one place, in nice tidy pipelines and the sales forecast view helps us to manage our week by week activities Cons I would love pipedrive to have some kind of AI in there to help me to prioritise which deals to work on. Review Source IA Igor A. Customer Experience Computer Networking Used the software for: 6-12 months ### "PipeDrive Review" September 9, 2021 5.0 pipedrive is my first CRM, and I currently do well with it for the price, but we easily have better options on the market Pros pipedrive is intended and easy to access within the web Cons the pipedrive crashes a lot and the mobile app is still very limited Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Pipedrive Price Review Source LO LeeAnn O. Marketing Director Medical Practice Used the software for: 2+ years ### "We Manage Our Sales Funnel with Pipedrive" July 17, 2018 5.0 Pros Our sales staff is fully equipped to manage their sales calls and activities since implementing Pipedrive. This online environment of this sales tool also makes it very easy to oversee and manage our salespeople's activities. We are very pleased with the intuitiveness of this software. Cons There are few cons to this software, but the one we struggle with the most is merging or transferring sales contacts/leads to a different salesperson, which happens when we shift territories or when there are changes to our sales personnel. Review Source VR Verified Reviewer Profesional Universitario I Used the software for: Less than 6 months ### "The simplicity of its processes leads to a well-organized structure" June 20, 2018 4.0 Pros Pipedrive has ways of incorporating new clients manually and also in case of having a wide client portfolio, it has a massive import option, which is useful and saves a lot of time. - Programming activities are easy to configure through their filters (according to importance or priority). - The follow-up can be done through reminders. - The best thing is that it has a mobile application, very useful for those of us who are constantly on the move Cons They must improve customer service, which is very slow, there is only one phone number to contact, faults are reported only by mail or online chat Review Source GG Giovani G. Analista de processos Machinery Used the software for: 6-12 months ### "avaliação Pipedrive" January 20, 2023 5.0 experiência muito boa, a plataforma me disponibiliza tudo que necessito Pros Fácil utilização e possibilidade de linkar com outros sistemas Cons baixo limite de contatos para realizar o disparo de e-mails Review Source VR Verified Reviewer COO & Dealflow Manager Used the software for: 1-2 years ### "Good for sales but too simplistic and manual work required" May 6, 2018 4.0 Pros I love opening pipedrive and seeing the pipeline clear and easy. Moving deals around and keeping track of Them is simple and the layout is great. Importing data is also pretty straightforward. Cons The biggest issue is manual work. I had to manually input everything and this became a huge issue. The integrations with Gmail aren't very good, and it doesn't pull data from an open source like LinkedIn so everything is sourced only from manual data. Review Source JS Jason S. Managing Director Automotive Used the software for: Less than 6 months ### "CRM solution for every size of business" April 1, 2017 5.0 So I run a one-man shop doing management consulting and one of my clients started using Pipedrive on the recommendation of one of THEIR clients. Curious as to how it worked (and due to a generous free trial period), I signed up for the free trial, watched the demo, and started plugging in my data on new clients. After only a few days, I knew that this was going to be a core component of my business process. Perhaps the single best feature on the desktop version is that it prompts you to input the next action on the deal once you've marked a task as done. This little feature is great for someone like me who's not a natural salesperson and who needs a little reminder to input a deadline/reminder on the next step to maintain forward progress. Now I get daily reminders on everything I need to do (synced across all devices), which is SUPER helpful when you're juggling multiple clients/deals. Also, if you just stay on top of it and use Pipedrive to track your normal sales pipeline, the work is self-documenting. This means when it comes time to review your performance, all the critical data is there on how quickly deals move through your sales process. It's a tremendously helpful and customizable tool at a low price. If you liked this review or found it helpful in any way, go to https://www.pipedrive.com/taf/gsldynamicsinc and check out a 60-day free trial for yourself. Pros ease of use easy to customize features syncs across all devices Cons doesn't come with a case of free beer Review Source Samantha M. CEO Used the software for: Less than 6 months ### "Pipeline does a cracking job of keeping us on track with the deals that need attention. " May 18, 2018 4.0 Pros Visual pipeline ie seeing exactly where each deal is and whether you're on schedule with each ones actions. Ease of use for all features, love the ability to just have emails auto copied back into each record with no extra cut and paste. also love that it prompts you to put the next action in place when you've finished one, ie doesn't allow you to let things slide. Cons You can't link records. The Schedule Activity function can be temperamental until you figure out the best way to do it - doesn't work from all screens. Would like the core data to be a bit prettier - user friendly in appearance. Review Source VR Verified Reviewer Chief Growth Officer Internet Used the software for: 2+ years ### "Lean CRM with great overview" August 1, 2020 5.0 Introduced and used Pipedrive now at two companies, would recommend it to everyone with a moderate amount of deals. Pros \- Intuitive to start using, especially compared to Salesforce - Pipeline view is very helpful - Adding new features regularly Cons \- Complex reports are not possible yet - Less integrations than Salesforce Review Source Stanislava P. Account manager Telecommunications Used the software for: 6-12 months ### "CRM tool for me. " March 30, 2019 5.0 Pros I like how simple and easy it is to import your contacts into Pipedrive, and create new unique deals that you cna assign to your contacts. Cons I didnt find option to send bulk emails thus it takes a bit more time to send multiple emails then it should. Review Source MG Monica G. Manager Used the software for: 1-2 years ### "With SMS Marketing and revolution management." May 22, 2018 4.0 Pros I like that Mailigen has the function of SMS Marketing, in this way it represents a function that relatively offers something different to Email Marketing, and at a certain point, it benefits all areas very well, providing an immediate sending of SMS and a reception Briefly and immediately from each of them, the truth is that the function is unique and different from what other providers can offer. Cons The problem is covering the area of ​​mobile devices, an SMS advertising campaign is impossible to configure using a mobile phone, this really limits what the user can do with his Mailigen account, I would like to implement functions to create campaigns on the phones. Review Source VR Verified Reviewer Consultant E-Learning Used the software for: 2+ years ### "Fantastic CRM" December 4, 2019 4.0 Pipedrive is a CRM made for sales at any level. And it is pretty easy to use Pros Easy to get started and set up Super clean interface Has a great database of tutorials Can customize almost everything Cons I wish there were more common, native integrations that didn't require Zapier or another "connecter" tool. Review Source VR Verified Reviewer Teacher Education Management Used the software for: I used a free trial ### "Very Intuitive" November 18, 2023 4.0 Pros Pipedrive's user-friendly interface makes it easy for our teams to navigate and manage the pipeline. Cons While Pipedrive offers a solid set of features in its standard plans, some advanced functionalities only available in higher-tier plans, potentially making it a pricier option for businesses requiring extensive capabilities. Review Source Response from Pipedrive April 17, 2024 Thank you for your feedback! JB Julien B. Owner Marketing and Advertising Used the software for: 1-2 years ### "Simple, easy to use, efficient, but be organized" January 8, 2019 5.0 Perfect for my use (small organization). Managing 100 leads monthly. Pros We the proper initial organization and structure (your pipeline configuration is key with this platform), you'll enjoy using Pipedrive as much as I do. Some key pros : - ease of use - interface & UX - flexibility Cons Not really a con, but if you don't keep your pipeline up to date and well organized, you'll quickly feel lost. Also, I do not feel this tool is suitable for large organizations with multiple daily leads. Review Source BB Bill B. Owner Marketing and Advertising Used the software for: I used a free trial ### "Great for Monitoring Leads & Lead Analytics" February 10, 2021 5.0 My overall experience with Pipedrive was very good, If I were to have a sales team I would definitely migrate over to there to make monitoring the sales process easier. Pros The feature that I loved the most about Pipedrive was the Lead Management, it was such an amazing feature of the software and was very detailed about how much information you can put in about each and every one of your leads, you could even Bcc it into your emails so that you can manage how all interactions are going from there. Cons What I liked least about the software was that there are so many features that cannot be accessed on the level I was using, I was on the Free Trial but noticed on there how some features that would be deemed necessary for leads were not available unless you were paying for the more premium subscriptions. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) I made the switch to Asana due to how it provided me with everything I needed from Pipedrive but for free, I only really need to track the process of how the sales process is going with my leads but not much more outside of that, I found Asana to be the best choice for that need. Review Source VR Verified Reviewer Sales Manager Sports Used the software for: 6-12 months ### "Review from Sales Rep" May 10, 2019 5.0 Extremely positive. I have recommended to multiple people when asking about crm recommendations. Pros Setting activities for the day. Makes it easy to have a “to-do” list to wake up to every morning. I also like the forecasting feature to help keep me on track with targets Cons Wish it was easier to filter. It is bit complex to create filters. Would be nice to filter by “priority” or “qualified leads”. Sometimes my pipe is filled with leads that are unlikely to close so they cluster a column. Because of that, our company takes all that we think will close and put them into a spreadsheet which is fine and great, but would be nice to stay in pipedrive. Review Source MC Mirko C. Administrator Information Technology and Services Used the software for: 1-2 years ### "Pipredrive" February 6, 2023 5.0 Pros Pipedrive unterstützt uns bei der Email Akquise, ertstellt automatisch Verzeichnisse und Ordner und spart jede Menge sortieraufwand Cons das Nutzen eines gemeinsamen Kalenders haben wir noch nicht hinbekommen Review Source VR Verified Reviewer Director of Snacking Food & Beverages Used the software for: 6-12 months ### "Pipingly powerful" May 6, 2018 5.0 Pros Nothing drives the pipe and pipes the drive like Pipedrive to drive deals where they belong....on dotted line Cons Pipedrive could be easily misconstrued as a name weakear than Salesforce....the pipe is always driven harder than sales are forced Review Source CL Chris L. Account Executive Hospital & Health Care Used the software for: Less than 6 months ### "MUST HAVE if you're in sales!!" February 3, 2022 5.0 Pros Love being able to track my pipeline with this tool. I honestly don't think I could live without it. It's so easy to use and pull up leads quickly which is huge for me. Cons Can't really think of any, pipedrive does exactly what I need it to do. Review Source Response from Pipedrive March 7, 2022 Hi Chris! First of all, thank you very much for your feedback! It makes us more than happy to know you are having an amazing experience with Pipedrive! We are always here to help you and we can guarantee that our goal is to provide personalized support but never to lose our human touch with all details that make sure you can keep using Pipedrive like a Pro! Thank you! Pipedrive Team. AA Aurisgill A. Supervisory Restaurants Used the software for: 1-2 years ### "Availability to easy access" December 17, 2022 5.0 Excellent frontpage dashboard! Pros It is a powerful software design that helps manages and prioritize sales team that focus customer sales relationship. Availability to easy access. Cons Sometimes it needs to provide clarity of some automations to be use. Review Source BA Bernadette A. Assistante Computer & Network Security Used the software for: 6-12 months ### "Logiciel CRM" October 29, 2023 5.0 Pros Pipedrive est un logiciel qui permet d'augmenter les ventes en ligne c'est très efficace Cons Je n'ai rien trouvé comme inconvénients pour le moment Review Source Talk to a Capterra advisor for free and get results within 15 minutes.