# Page 46 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 46 - Is Pipedrive the right CRM solution for you? Explore 3050 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3050) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 46 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1126-1150 of 3050 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Catarina G. Business Development Manager Information Technology and Services Used the software for: 6-12 months ### "CRM made easy" July 2, 2019 4.0 Overall, until now this is the best CRM I've ever used. Pros Keeping track of my leads is really easy with pipedrive. Also, the UI is user-friendly​ and intuitive. Cons I believe​ the chrome extension could be improved. Review Source VR Verified Reviewer Gerente Logistics and Supply Chain Used the software for: I used a free trial ### "Pipedrive CRM de paga" April 24, 2023 4.0 Pros Lo que más me gusta de Pipedrive es la forma en que los embudos de venta hacen muy simple ver la interacción con los clientes, ofreciendo una clara visión del progreso de de las ventas y ayuda a identificar cuellos de botella en dicho proceso. Cons Lo que menos me gusta es que la prueba gratuita dura solamente 14 días, luego a mi criterio es un producto caro, me resultó difícil de encontrar como saber si un correo fue leído o no Review Source VR Verified Reviewer Seller Cosmetics Used the software for: 6-12 months ### "So far the best sales CRM!" August 13, 2019 5.0 Pros \- very easy to use - customizable - platform wide usage Cons I haven't noticed any cons during the period of using this software. Maybe a small cons was the price (if you use it in a very small company) Review Source VR Verified Reviewer Senior Data Associate Internet Used the software for: 6-12 months ### "Intuitive software for your needs" October 15, 2019 5.0 An extremely efficient and easy to use tool that makes our work a lot more effective. A powerful tool that will improve productivity and simplify user experience. Pros Simple and effective software. It has a deep feature set for all our needs, not to mention constant updates and support to improve user experience. It's intuitive so you won't spend time learning the software and can maximize efficiency and work time from the start. Cons Nothing in particular stands out, however there are a few strange quirks such as being logged out automatically that I have encountered in the past. Review Source David B. Mortgage Originator Used the software for: ### "Amazing Product" December 30, 2014 5.0 This is a fantastic product, not just for what it does, but for what it doesn't do. Right out of the box it's simple, easy to use, intuitive, and usable. I've had other CRM's that require hours with support to set-up and months to get a feel for. With Pipedrive you upload your contacts and go. It took me about one hour to transfer all of my contacts and to learn the software. Seriously, one hour and I had it figured out. Instead of trying to offer every feature inside the software, Pipedrive offers add-ons for functionality. So if you want to incorporate direct mail you can add-on Mail Chimp. It's brilliant. Finally, it's affordable. And they offer a 30 day trial. And it's web-based. After 30 days I ditched my other CRM and signed up for a year. This is my third attempt at finding a CRM this year. I'm done now. Whoever put this product together must have actually used CRM's before, because this is exactly what I needed. Thank you! Review Source VR Verified Reviewer People & Culture Director Medical Practice Used the software for: 6-12 months ### "Perfect to manage sales ops" January 25, 2022 5.0 Pros Easy of use Perfect to organize sales activity Very good to follow pipeline Cons Not found great cons yet. Review Source PN Philip N. Business Owner / Spa Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Lovely experience. We are much more organized now. I love live support. Always helpful, always fast." July 4, 2017 5.0 Organization. It really keeps us on track towards our sales goals and any other things we want to accomplish. Distribution or offline advertising materials, relationships with our villa owners and managers, interviews. Its really helpful. Pros Th fact that you can write, take notes, log calls, edit contact information, all on one page.. everything that you want to see about a deal, client, activity is easily accessible. I like that there are different views, (Deals - list view, and the other one, Activities) Helps us get through certain tasks faster. I love the early reminder emails sent to me about the day's activities that I set up for myself the day before. Cons Although I can log an activity eg. a Call and "Mark as done" I want to be able to record voice calls within PipeDrive (the actual call) ..both on the Android App on my phone and on the Desktop App. Also, I'm not able to bulk edit activities to change the assigned person within PipeDrive and set a time for those activities. I have to filter my contacts, export, edit in Excel and reimport, so I can set activities. I find the .csv / Excel editing a bit cumbersome and lengthy. Please make this easier Review Source Shailja T. Data Analyst Intern Information Technology and Services Used the software for: Less than 6 months ### "Sales work done right !" December 18, 2018 4.0 To keep a track of sales leads and sales pipeline it's a great platform. Pros 1\. If you have had an experience with any Pipeline management software earlier, then Pipedrive is what you will be looking for. 2. It gets plugged with Gmail/Chrome very easily, and will make you feel pretty easy to be used. 3. It has got a well developed interface, an actually great CRM software. It sees to it that customer management is done at par. 4. All the customer related data gets stored and recorded including phone calls, voicemails. If yours is a sales based company then great ! Cons 1\. Managing activities on Google Calendar gets a little hectic as changing titles of the actitvities doesn't really happen. 2. You have to select users to view their deal separately. If I can just see everyone's deal together, it would be great and nice. Other than this, I don't find anything bad. It's a pretty good platform. Review Source Luis Enrique A. Editor Newspapers Used the software for: 6-12 months ### "It has everything I need" October 19, 2018 5.0 Pros It is a software that has brought something fresh to our company, creates links with customers and manages contacts to maintain a closer relationship with them, it also manages sales perfectly and gives me a report of those sales. Easy to handle and the best of all is that I can manage contacts from another CRM. Cons My only complaints have been when I did not have the plan paid, but by changing my plan it has been much better, I am grateful with the help I received from Pipedrive it is excellent software and it is worth every penny. Review Source EY Erdem Y. Analysis Engineer Defense & Space Used the software for: I used a free trial ### "Pipedrive vs WhatsApp" September 8, 2023 4.0 In several years it can took the throne of WhatsApp or telegram maybe. Pros It has features like Telegram that makes easier to use a chat software. Cons My friend said live chat is not so good for now. Review Source Response from Pipedrive September 20, 2023 Erdem, thank you for your feedback! Gilles B. Co-founder & CEO Computer Software Used the software for: 6-12 months ### "Extremely easy and powerful" October 29, 2016 5.0 Best CRM for companies of all sizes, extremely customizable which makes it very flexible for every need. Very low learning curve. Ideal for any startup. Pros \- Easy to use - Customizable - Integrations - Low learning curve Review Source DD Dirk D. Sales & Marketing Executive Telecommunications Used the software for: 2+ years ### "Pipedrive - Value for money with functionality to match" July 18, 2018 4.0 After using Excel as a forecasting tool some years ago, I searched high and low for an affordable forecasting platform which was easy to use and affordable. I found this in Pipedrive, which provides a cloud based forecasting platform that addresses my needs for forecasting and reporting Pros I find that Pipedrive is less complex to manage compared to other Sales forecasting tools available on the market Cons Some functionality can be improved on the basic level, i.e. recognizing duplicates for organizations & people, etc Review Source Richard M. Consultant at the Franchise Consulting Company Financial Services Used the software for: 6-12 months ### "Why I like Pipedrive" February 8, 2019 5.0 I can easily track my pipeline and the progress of my deals. Pros I like the calendar and gmail integration. I really like the mobile app. Cons That you can't send group emails to large batches of contacts. Review Source Tyler S. PM Entertainment Used the software for: 1-2 years ### "Pipeline is a dream" March 6, 2019 4.0 Pros Honestly, I love the clean, clutter free look and feel of this software. There a ton of other softwares out there to track sales and the process but some are clunky and dated but pipe drive gives you a clean visual of real time results. Also, the slack integration is huge! Cons i truly can't think of any on this yet. The learning curve is easy compared to other software changes Review Source JM Jerry M. Manager of Business Development Recruiting Divisio Staffing and Recruiting Used the software for: 6-12 months ### "Pipedrive is one of the most efficient, effective, helpful &resourceful CRMs I've ever used !" November 29, 2017 5.0 Daily follow up and keeps me on track with activities and the sales funnel. Pros Pipedrive has the ability to customize every field, tab & module. The integrated email with the ability to store Templates along with the ability to scheduled follow up activities and Pipedrive's ability to customize and track deals on the pipeline are some of the best features. Cons As a Recruiting/Staffing firm we really need additional capabilities to use PipeDrive as both a sales CRM and an Applicant Tracking System. I understand there is another company PipeDrive works with as an applicant tracking but that service is too costly and can not match job orders \*Deals" specifics with applicants skills. If the Sales & Applicant Tacking were integrated in PripeDrive that would be fantastic. Review Source iG imedo G. telemarketing representative Telecommunications Used the software for: 6-12 months ### "transparent and organized " June 25, 2020 5.0 Pros It has highly intuitive UI and that's one of key factors of it's success. It gives ability to control whole process of sales. Cons i can't think of anything, it is universal platform. Review Source JPB Jean Philippe B. Président Management Consulting Used the software for: 2+ years ### "A great way to close!" May 5, 2022 5.0 Pros Never miss a sales action anymore! Great stats! Cons Some features are not available in the basic version... Review Source VR Verified Reviewer CEO & Founder Marketing and Advertising Used the software for: 6-12 months ### "One of the best CRMs" November 21, 2018 5.0 Pipidrive is great for simple sales process where everything does down to a deal level. Pros I love its simplicity and how it really helps in the process Cons Nothing in particular, it's getting better every day Review Source JS Jessica S. Demand Specialist Used the software for: 2+ years ### "Excellent CRM for a bootstrap strartup and beyond" December 5, 2017 5.0 Pros The ease of use from setup through analyzing reports. The pipe workflow's make it very easy to visually identify the stages of your active pipeline. From a reporting perspective it is very easy to track agent progress and make real time adjustments. Cons The inability to sync your email inbox when on the silver subscription. I would strongly recommend selecting the gold level subscription since many of those features are applicable for our business. Review Source SM Safeer M. Business Development Executive Information Technology and Services Used the software for: 6-12 months ### "What SalesTeams Need" May 6, 2019 4.0 Pros To name a few among tons of pros:- - Integration with Outlook - Customizable field types - Works offline when there is no internet and sync up later - Simple but exhaustive reports with export to different formats function - Nicely made and useful mobile app which can store photos of customer ID cards to their profiles - Ability to auto import or manually import contacts from excel and csv files Cons \- Occasional freezes on android app - Customer support not available on Saturdays, which is a working day for certain companies depending on the geographic location Review Source MC Marc C. Commercial Photographer: Google Street View | Trusted Photography Used the software for: 6-12 months ### "If all you need is CRM and not much else - very nice!" August 21, 2018 4.0 Pros The kanban views in this app is where it really shows off its advantages. It was the best implementation of that kind I've seen. Neat trick with using the default Google Maps address format and does that very well. Others could learn from them in this implementation Support team were quite good too Cons It simply lacks the robustness of some of the other offerings on the market unless you jam it full of APIs and all that means is the likelihood of broken connections and data going bad. It's just not robust enough if you want to have your business in one place. Review Source JC Jillian C. Program Manager Used the software for: 2+ years ### "love pipedrive for a good, lightweight, easy to use crm" May 7, 2018 5.0 Pros \- ease of use and set up - UI / UX is clean and intuitive - ability to visually place a value on each "deal" Cons \- lack of customization around the "deal value". occasionally i want to create a talent pipeline for candidates and this feature isn't helpful Review Source BL Brian L. Operations Manager Telecommunications Used the software for: 1-2 years ### "Great CRM for those that can't afford Salesforce" April 16, 2020 5.0 Great group of people to work with, it's my favorite non-Salesforce CRM I've used. Pros Easy to use, easy to customize, great support. Cons Still lacking some integration with other services. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Pipedrive Price and UI experience Review Source JD Jacques D. Director Education Management Used the software for: 1-2 years ### "I've enjoyed using the software because it is simple to use." August 14, 2017 5.0 Helped me close more deals more consistently. Pros It is a great reminder tool. I'm pretty useless at follow up. The reminders I get on my Pipedrive app have helped me close deals I wouldn't ordinarily have. So, the software has more than paid for itself over the time I've used it. I like that I can upload my proposals so that they are all in a 'client' file. Also, a great feature is the BCC, so I can always keep track of what emails I sent to what clients. Cons I think the task reminder ... I only get one reminder via email a day. Perhaps if it could remind me more than once. But this is such a small thing ... Review Source JB James B. President Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Never Lets Me Let A Sales Lead Fall Through The Cracks" February 23, 2021 5.0 This application has allowed me to stay on top of all my sales leads and know where they are In the buying process. It stores my notes on a customer/prospect and allows me to quickly retrieve the data if I should get an unexpected call from a prospect. Customers like that you can remember facts about their need and prior conversations you had with them. Pros PipeDrive is a reliable tool where I can store all my sales leads in the Cloud, giving me access wherever I am and on whatever device I am using. Cons It gets a little expensive if you are trying to put the tool in the hands of team members in your company. I’d like to see a package prices for a small business (like 2-4 users). 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