# Page 50 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 50 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 50 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1226-1250 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AA Aliny A. Vendaas Internet Used the software for: Less than 6 months ### "Maravilhoso " June 26, 2023 5.0 Pros Pontos positivos do Pipedrive:1. Integração com outras ferramentas, como o Google Apps e o Trello;2. Interface intuitiva e fácil de usar;3. Possibilidade de personalização de etapas do funil de vendas;4. Relatórios e análises detalhadas das atividades de vendas;5. Acesso a informações dos clientes em tempo real. Cons Pontos negativos do Pipedrive:1. Preço elevado em relação a outras opções de CRM;2. Limitação no número de usuários por plano;3. Ausência de recursos como gamificação;4. Necessidade de atualização frequente das informações;5. Dependência de conexão com a internet. Review Source James W. General Manager Environmental Services Used the software for: I used a free trial ### "Straight forward and powerful" July 6, 2015 5.0 I loved using Pipedrive as a sales person because it gave me a clear overview of the health of my pipeline and my sales activities. Pipeline helped me to streamline my daily activities, keep abreast of current sales projects, focus on the big deals and easily report to my manager all of the important stats about my performance. I have come back months later to give such a positive review for Pipedrive because I think they deserve it for creating such a great tool. Unfortunately, due to an upper management decision, we have moved on to Netsuite ERP, which is, in many critical ways, the antithesis of Pipedrive. I won't focus on NS ERP too much here, but let's say, almost everywhere that Pipedrive is awesome, NS really falls down. I would wholly recommend Pipedrive to any small business that needs to be really on top of their sales process and wants to use an intuitive sales solution to drive results. Pros Intuitive - Almost zero training needed with little or no frustration Powerful - gives you all the data you need Cons None that I know of yet. Review Source MB Megan B. Manager Real Estate Used the software for: 2+ years ### "Pipedrive is the best Sales Software" April 7, 2019 5.0 I love how easy it is to follow up sales leads with Pipedrive, and how easy it is to share information with the rest of our team Pros Ease of use. No missing out on following up leads! Cons There is nothing I don't love about it!:-) Review Source AF Alfredo F. Impiegato Wholesale Used the software for: I used a free trial ### "Eccezionale " February 15, 2023 5.0 Pros TensorFlow Pipeline: la TensorFlow Pipeline è una soluzione efficace per l'addestramento di modelli di apprendimento automatico su grandi quantità di dati. Il sistema offre un'ampia gamma di strumenti per la preparazione dei dati, la trasformazione e la modellizzazione, permettendo di integrare i dati provenienti da diverse fonti e di gestire i modelli in modo efficiente. Cons Il costo leggermente più alto dei concorrenti . Review Source ZH Zach H. President Marketing and Advertising Used the software for: 6-12 months ### "Pipedrive makes organized follow a breeze " September 21, 2018 5.0 It's beeen great. Pros When you have 50 things on the go for me at least I can't keep track of the stuff I need to do or how many times I followed up ... Software makes it really really easy to keep track of where people are along the customer journey. Purposely moving people throughout the journey on the way to the sale is paramount and this software takes the guesswork out of it. Also, the metrics for revenue etc is great. Although data is boring it's critical to pay attention to the amount of activity and results from the activity so make better decisions moving forward. Pretty easy to use also... You don't need to be technical. Cons I don't really have anything bad to say about the software. Review Source CES Carlos Eduardo S. Libre ejercicio Used the software for: 1-2 years ### "Must have CRM if you have a low budget" June 21, 2018 4.0 A good-looking sales process, quickly manageable and coordinated Pros The interface is useful for priorization. You have a quick look of your funnel and it statistic. And principaly, the management of your sales team from their task view and filters. Cons It is only developed for sales. The customer service with that tool its a mess. Without a system of tickets or any Review Source RS Rowena S. Business Development Manager Media Production Used the software for: 2+ years ### "Great CRM platform for small businesses" July 18, 2018 4.0 Have been using Pipedrive for over 5 years and very happy with its functionality and ease of use Pros Incredibly easy to use and straightforward CRM for small businesses Integrations with our project management board and via Zapier helped automate a lot of the processes Cons Functionality to scale up can be cumbersome and time consuming, i.e. cleaning 1000s of contacts or companies, or changes to old fields etc Review Source FG Francis G. Analista de Garantias Automotive Used the software for: I used a free trial ### "Effective Communication for the Sales Department" July 3, 2018 5.0 great, a unique way to create systems and sales promotions, corporate growth that improves numbers. Pros \-It is incredible how you can improve, support and create strategies in the area of vehicle sales with promosiones, offers and customer acquisition. -Can organize calls and emails in a simple way, since it has an easy way of configuration, which allows any user or company to customize it to their liking or adapt to their needs. -It has a great optimized view, which focuses productivity on administrative and personal growth within the organization, making a great integration with all available applications. - It focuses on all its tools for the growth of the sales department of any company, giving it a 100% scalability compared to other tools in the market. -Its price value ratio is definitely great, I do not find it expensive for all sales and growth activities that can be done. Cons It has no negative aspects, it complies with everything it was created for, I would only like to know how much language support can be optimized for Latin countries. Review Source LM Luke M. Owner Media Production Used the software for: 1-2 years ### "Great CRM" April 27, 2022 5.0 Pros It's easy to use and straightforward. It's easy to automate emails, track email opens, and use email templates. Cons It doesn't have as much customizability with the page layout as I would like. Review Source TH Tim H. Managing Director Management Consulting Used the software for: 1-2 years ### "Amazing CRM Solution for Sales People" July 24, 2018 5.0 You won't be disappointed. Pros Super easy to use and intuitive. The features keep rolling out to make the product even better. Lots of integrations with other services. Cons Since it's a newer product compared to some of the behemoths in the space, some integrations with other services are not native. Still, there's loads of integrations or work arounds. Review Source MT Michael T. Sales/Technical Manager Retail Used the software for: Less than 6 months ### "Overall I like it! There is room for improvement, and yet to explore all power features." August 7, 2017 4.0 Better productivity, and helps me see where all my team are with their deals. Pros I see all my deals and everyone else so I get an overview of where we are at. Unfortunately my team members seem to think it takes too much time to add information, so I will be seeking ways to make it quick and easy...using text expander App is an idea I'm working on...perhaps the ability to have templates set up would be something to consider so it is easy to quickly fill out? Cons Unable to print any appointment, task, notes etc. Am forced to do screen shots, which is really no good, especially if you cannot fit everything in the screen. Printing either as a pdf or straight to my printer is basic? Review Source Response from Pipedrive September 25, 2017 Hi Michael, Currently, printing straight from Pipedrive isn¿t possible. You can use the browser printing option in order to created a print of the current page you are viewing in Pipedrive. We would be glad if you could reach out to our support on https://support.pipedrive.com/hc/ with some further explanation for the need of the printing option. This way we would have better understanding of the need and we can consider this for future updates. Your friends at Pipedrive VR Verified Reviewer Product Manager Retail Used the software for: 1-2 years ### "Pipedrive is a good product for CRM." July 7, 2018 4.0 It is web-based, and good with multiple users Pros I like the visual layout and feel of the product, besides the obvious benefits that are provided when using a CRM tool. We've used Pipedrive in our company for the last couple years. Cons Notifications, and reminders can be improved in my opinion - however to be fair the product is constantly being improved. Review Source KJ Kyle J. Web Developer Education Management Used the software for: 6-12 months ### "Web-based Sales CRM" February 7, 2018 5.0 Complete CRM package. Helps us keep organized. Pros Integrates with Google Calendar and Google contacts. More visual and intuitive than older products such as Salesforce. Can easily schedule detailed follow-ups for every wholesale account. Rich in many other features such as canned email responses, email integration, email status tracking, dashboard of live data and other reports. Cons Not very flexible security wise in limiting access to certain functionality for individual users, which I feel is a big pain. Review Source VR Verified Reviewer Digital Marketing Manager Hospital & Health Care Used the software for: 2+ years ### "Fantastic and simple CRM" April 18, 2019 5.0 Great, we used it and it worked great. Pros Great for simple crm sales tracking, love it. Very linear and easy to use. Cons Not a lot of business intelligence in it, can't do a lot of logic or automation. Review Source PA Philip A. Head of Customer Success Marketing and Advertising Used the software for: 1-2 years ### "Very useful for sales teams but not so much for Customer Service Teams" April 5, 2018 4.0 Pros It is good to track the sales prospects with all the different stages that they are on. Perfect for following a sales pipeline. Cons If you are a customer service team and you are trying to work together with the sales executives using pipedrive, it is not very helpful. You will most probably need an alternative CRM tool to log information. Review Source PM Paul M. Business Manager Used the software for: 1-2 years ### "Easy to use and beautiful CRM." November 27, 2017 5.0 Smashed our sales target! Pros It focuses me on actions - the small actions that drive me towards a sale. It's beautiful and easy to use. It integrates with gmail and Trello, the two apps I use the most. And, more than anything it has resulted in me smashing our sales targets this year! Cons It's 100% a sales product. We are a charitable organisation, so the language of "deals" and "sales" doesn't sit well with us, and there's no way to change it. That language has made it harder for me to convince our organisation to start using Pipedrive. Review Source JZ Jose Z. Comercial Manager Computer Software Used the software for: 1-2 years ### "Pipedrive basic computer user." December 27, 2017 5.0 Love it, it makes my job very easy and it allows me to make a full plan on my to do list of every single day. It also allows me to keep track on my team and allows me to take over when ever I see some deals are falling behind. Pros Easy to use, if you make a mistake its easy to undo. All information is log to pipedrive so if the person leaves the company, its easy to continue the job. The videos give you all the information you need. Cons Some time it takes forever for the emails to get register in the deal. The way the deals are arrange some times its kind of crazy to search for them. Review Source MP Michael P. Manager of NDT Inspection Solutions Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Best sales funnel management software for the price" June 6, 2018 5.0 Time Management. Deal Management. All records in one place. Customer Management. E-mail trail that is automated and linked to specific transactions Pros Drag and drop deal management, email integration, customer management, drag and drop record keeping, appointment setting Cons Nothing. I have used the software for the Last five years and everything that I wanted especially e-mail integration has been implemented Review Source VR Verified Reviewer Investment Operations Associate Banking Used the software for: 6-12 months ### "Great web-based CRM to streamline and monitor business activity" August 6, 2018 4.0 Pros Pipedrive is very flexible and simple to integrate into existing processes. Multiple teams or departments can use it to streamline business activity since it is cloud-based. It's also great to use with other apps like Google and email programs. Cons There aren't any major drawbacks but it can be pricey depending on usage. There are tons of features so getting familiar with the software can take time but the customer service and website is very helpful. Review Source Lurdina R. Coordinadora de la Unidad de Biotecnologia Agricola Vegetal Used the software for: 6-12 months ### "It is a sales management tool designed to help especially SMEs to manage long or complex processes." May 16, 2018 4.0 This powerful tool has allowed us to improve our sales management and relations with our customers Pros Through this tool we can project the income that we intend to perceive, the software allows you to observe the summary of your sales in the different phases of the funnel, as well as having information about the business and business data of the clients. Cons You have to be very careful with the implementation and verify well what is the benefit for the sales staff, since you can subtract time from their activities Review Source KO Kinga O. Community Manager Information Technology and Services Used the software for: 6-12 months ### "A great tool not only for sales department." July 3, 2018 5.0 Pros We found a lot of pros of using Pipedrive also in the marketing department. As much as it helps sales with tracking their progress, it gives a lot of valuable insights to managing board, managers and marketers or content writers. It is so intuitive (yet advanced!) that anyone can use it easily. Cons I can't really see too many drawbacks - maybe I would work on design, but on the other hand it is fairly simple now which is good and doesn't make you too overwhelmed with all of the features. Review Source Alain P. Used the software for: 1-2 years ### "Built by People who truly understand the requirements of the Sales Professional" November 25, 2015 5.0 extremely well designed software with all the capabilities you would expect and none of the clutter, at a fraction of Salesforce. you can tell that the entire pipedrive team is focused on building a system that increases the efficiency of the sales professional. Pros \- Interface (very intuitive) - Integration (very straight forward) - Customization (very flexible) Cons have not discovered any yet. Review Source KL Kira L. President Used the software for: Less than 6 months ### "Easy to Use" May 1, 2017 5.0 Pros Pipedrive was so easy to set up and use that I barely needed to use the instructions. It is very easy to make changes, create new Pipelines, change the stages of the existing ones and to update information. I love that it gives me warnings in my inbox if I have a deadline, and I love the different ways that I can filter the data and leads to make sure that I am focused on my highest priority. This is one of the easiest programs that I have ever used to get up and running quickly. Cons Was a bit hard to figure out how to add additional fields, and they are not obvious, even when I have them there. Often people miss entering the correct data. I haven't used the reporting functions to any great extent. One thing that I noticed was that the reporting did not connect with emails send from my company email. Not sure why that is. Review Source GB Guido B. Director Primary/Secondary Education Used the software for: 2+ years ### "Powerful all-in-one tool for a small business like mine" December 21, 2017 5.0 It can be difficult at the beginning to build your set of fields. I wish I started with a few deals and played with them a little before starting to work at full speed. Pros All in one screen, I never need to leave Pipedrive to look for information about my clients, deals and what to do next. Cons Once you set up a field of the database, you can't modify it. I guess this is valid for every other software of this kind. Review Source SG Sarah G. Operations Manager Used the software for: 2+ years ### "Pipedrive is a solid platform that allows you to track your prospects with easy. " June 27, 2018 5.0 Pros This software has all that you need. It tracks your overall pipe, tasks, contacts and stats. The customizations it offers allow you to really elaborate on your potential customers and provide a great deal of clarity into where a deal is at and where, so all team members stay on the same page and have a solid understanding of where the business lies. The customizable stat dashboard and pipe are great at-a-glance tools that we use all the time when we don't need to get into the drizzly. Cons This is a solid platform with some customization options available, but not a ton. If you're looking to set up an in-depth system that can also be used moving forward as a CRM, this is probably not going to be a fit for you. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.