# Page 53 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 53 - Is Pipedrive the right CRM solution for you? Explore 3054 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3054) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 53 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1301-1325 of 3054 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Ashley S. Manager Used the software for: 1-2 years ### "Mailigen with faster sms and received." May 16, 2018 5.0 many benefits have been obtained since I use this software because it is able to get better performance at the time of use and is really very practical for anyone. Pros It's super fast this software works excellent even with little signal, I use it because its design is very practical and fast. I think it is ideal for my company because when sending information it is done in a fast way without needing to be constantly pending. Cons I do not like it: You need more security to be more effective. Of rest I love it is very easy to use and very useful. Review Source MB Marco B. Advisor Management Consulting Used the software for: 1-2 years ### "Pipedrive has just the feature I need, without many unuseful things that make other software complicated and unusable" July 17, 2018 5.0 Pros Ease of use, essentiality, clearness, good customer service, integration with other apps, everything needed for people who want to care about customers Cons There should be more possibility to link events with accounts and viceversa. Android App is less usable than the site, but the site in tablet in not so usable Review Source CK Carole K. Head of Operations Used the software for: 1-2 years ### "Mailigen contributes exactly in Marketing and marketing expansion." March 27, 2018 5.0 I have benefited from the use of Mailigen since I have managed to achieve a better way to conduct Marketing with my clients, and send constant information via SMS. Pros What I like most about Mailigen, is that it covers marketing promotion more than anything else through telephone messaging (SMS), a good way to cover marketing and expand it. Cons I do not like the prices of Mailigen, I consider it a very nice software that has some functions that leave a lot of things to do, and with low prices, you could enjoy the functions in an easier way. Review Source VR Verified Reviewer Commercial Head (Workspace, Venues & Events) Hospitality Used the software for: I used a free trial ### "Good pipeline Management tool" August 25, 2018 5.0 Pros Pipeline management tool that is easy to use, easy to upload file, deals tracking is simplified, and can easily add tasks and follow up. Easy integration with ASANA for task management as well. Cons Doesn't organically integrate with Highrise which is the only donwfall of this tool in our business, although there is option with zapier, have it direct would be amazing. Also for Philippines market, price point is slightly high Review Source GJ Gemma J. Business Development Manager E-Learning Used the software for: 2+ years ### "quick and easy to use, information stored and readily available, everything I need in one place " July 30, 2018 5.0 Pros I can separate between customers and prospects easily, can add in any filters around types of customers/prospects making it easy to target, create on deal stage names, easily editable software making it relevant to own business development Cons I have not come across anything within the software usage of Pipedrive to have anything negative to say Review Source DS Denise S. Consultant Wholesale Used the software for: Less than 6 months ### "Pipedrive" November 13, 2022 4.0 It had helped our team stay on track. Pros I love how effortlessly it synced all the contacts together and useable it is. Cons Nothin I liked it a lot if features I don’t use tho. Reason for choosing Pipedrive My friend told me. Review Source Response from Pipedrive March 10, 2023 Hi Denise! We are very grateful for your kind words. Thanks for sharing your feedback! Keep an eye on our Community (https://community.pipedrive.com/ and follow the news about Pipedrive! RK Rohit K. VP Computer Software Used the software for: 2+ years ### "one of the best!" November 13, 2018 5.0 Excellent business software with very good user interface Pros Very easy to setup and use and has all the flexibility we need. Also the integrations with Drive, Calendar and Gmail are useful. Finally: The basic view itself is very informative for everyone. Cons Few report options , could be expanded to cover more areas but Export to Excel covers anything remaining. Review Source DT David T. Sales Consultant Management Consulting Used the software for: 1-2 years ### "Fantastic, simple to use CRM designed around selling" May 18, 2019 5.0 I had a small number of questions I could not figure out and their support team was friendly, helpful and fast. Pros Easy to use. It was setup for someone in sales to use, not for management to just track details. It actually helped organize and stay on top of deals. Cons I don't have any cons to list. It's probably the best CRM I've used. Review Source DS Davide S. Owner Computer Software Used the software for: 6-12 months ### "Good for freelance and small business who wanna sell their services or products" December 20, 2017 5.0 Pros As a freelance consultant, I couldn't find other product that can help me in keep track of my way of working. I also find very useful the email integration, and the latest email template feature. Cons Since I'm not a salesman, it would be great to have more support about understanding and create a good sales funnel. Also I'd like more connection between my contacts and social networks (as in Nimble), with also a way to just keep in touch (pe, Nimble helps to define how much frequently I wanna just say "hi" to a contact). It would be also great to have a file archive, in order to store my main files to be sent to customers (resume, brochures, etc). Review Source AT Andrzej T. COO Information Technology and Services Used the software for: 6-12 months ### "Pipedrive review" December 2, 2022 4.0 Pros Easy search, a good database for my contacts, tasks. Cons I am waiting for a to-do list and better email tracking. Review Source Response from Pipedrive March 13, 2023 Hi Andrzej, Thank you very much for your feedback! Do not hesitate to contact our Support Team if you have any questions! JLS J Lorraine S. Military & Student Career Advisor Computer Software Used the software for: 1-2 years ### "Pipedrive is Amazing!" December 20, 2017 5.0 Keep up the great work! The format works great for what I need and I would recommend to everyone wanting to keep track of their prospects and customers. Pros I love the organization that I get by keeping track of my notes on Pipedrive. NO one falls through the cracks and I can stay organized and effective. I've always been one of the top sales reps and I owe much of that success to Pipedrive. It is easy to sort through the companies and know who is a priority to call, and how to set future callbacks with the Pipedrive system. Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 1-2 years ### "Pipedrive" February 15, 2018 5.0 Pros It's very easy to deploy. The interface is very user-friendly and easy to interact. Teamwork can be easily done by assigning different permissions. Cons I find it bit costly. You have to pay price per user. It takes time to set up in the first place but it's worth it. Review Source VR Verified Reviewer Multiple Line Insurance Agent Insurance Used the software for: ### "Pretty good product for the cost." May 14, 2018 4.0 Pros I like the minimal effort it took to start using the software. It did not need much setup to get going. Cons I didn't like the cookie cutter feel of the product. I did want to do a bit more customization to better fit my needs. Review Source BS Ben S. Sales Manager Computer Software Used the software for: Less than 6 months ### "The Effectiveness of the Pipedrive CRM" July 13, 2015 4.0 Pros Pipedrive is able to gather information from many different sources and organize it in an easy and understandable way. Pipedrives design lays each deal out in a format that is simple and helpful. When I am in need of finding company information Pipedrive allows me to view all the information in one place instead of having to search everywhere for it. It is very helpful to have all the employees of a company labeled under the same deal so that we do not contact people twice or too many times. Pipedrive also makes it easy to export lists of people because it has a filter function with many different ways to separate people. Pipedrive support is very helpful and always available when I call, they have been able to assist me in all of my issues except the one listed below. Pipedrive's support is exceptional considering the cost of the CRM. Pipedrive is cheap and is a very good CRM for smaller businesses. Cons I do not like that pipedrive does not automatically combine companies and deals. When you add a new person to pipedrive it creates a new company instead of adding it to the company that is already created and it similarly adds a second deal. There is not a simple way to create a new person and simultaneously add it to the deal and the company. This is not a major issue, but it proves to be frustrating and inconvenient when adding many new people to the CRM. Review Source EV Eric V. President Used the software for: 2+ years ### "Good system, very flexible, great value" August 1, 2018 4.0 Pros The most significant feature to my firm is the flexibility. Its very easy to add fields of data we find useful and customize the experience. Cons The biggest drawback is the lack of adoption in the market. The lack of adoption, especially in the financial services market, means that other complimentary systems don't have integration to Pipedrive, while they do have integration with other CRMs. This downfall is counterbalanced with the reasonable price and flexibility we have with Piperdrive. Review Source KL Kyrstin L. Client Services Supervisor Machinery Used the software for: 1-2 years ### "Perfect for individual CRM needs" September 17, 2020 5.0 Pros Pipedrive has an amazing search engine that will use any text on a deal, company, or person profile. I also love the ability to keep all aspects of information on a client in one spot. I can also filter by some amazing custom options. Cons Linking a ticketing system to Pipedrive didn't meet our needs. Review Source Luana R. Product Manager Information Technology and Services Used the software for: I used a free trial ### "A great tool!" May 27, 2022 5.0 Pros Its a friendly tool to use and configure, they have a simple user interface that can facilitate training employees. Cons I would like to have the possibility to customization features in the platform, also, it's a little difficult to use some filter for beginners users Review Source Response from Pipedrive July 25, 2022 Hi there, Thank you very much for sharing your feedback! If you would like to check more tips on how to Filter on Pipedrive, check our Knowledge Base article: https://support.pipedrive.com/en/article/filtering In case you have any questions, please contact our Support Team. They will be happy to help! Kind regards, Pipedrive Team KW Kevin W. Principal Used the software for: 2+ years ### "Professional services user for three years" August 9, 2017 4.0 Good entry level software if you have not used a CRM before for tracking actual deals and managing a sales pipeline. I found it a bit weak for managing day to day contact interactions and tracking opportunities. Pros I found two features of Pipedrive to be particularly useful. The graphic interface managing deals was very intuitive and effective when presenting deal progress to my peers. I found it easy to customize where that capability was made available in the software. Cons I found it a bit difficulty to maintain the interactions with my contacts consistently. The steps to enter information for ongoing contact were not intuitive for me. I found it difficult to consistently enter and track notes of my activities with my leads. Review Source Brittany S. Customer Success Manager Internet Used the software for: Less than 6 months ### "Easy to Use CRM" December 20, 2018 4.0 Great interface, easy to use alone and with integrated apps. Makes sales KPI's and revenue easier to track! Love it! Pros I have used many CRM's and I really like Pipedrive. Its easy to use, has "to the point" actions without all the bells and whistles that you don't really need. You can easily integrate it with Google Calendar and other Google apps which makes things very easy. Cons I cant think of anything that I dislike about Pipedrive!! Review Source CT Christopher T. Sales & Marketing Manager Construction Used the software for: Less than 6 months ### "Got Sales Software Dreams Get PipeDrive" October 15, 2016 5.0 In the beginning I was concerned about setting up this product but I was amazed how easy it was. I was overloaded with customer information and creating duplicate files. I need all my information in one place I needed to have task reminders, have call reminders, activities and manage key account information. PipeDrive has been the easiest CRM software I have ever used. I could add contact information new fields, I could drag clients from one stage to the next through the sales process. I could create stages and add or delete stages. I enjoyed having multiple Pipelines. I put special Projects in a separate Pipeline. I put my quotations in a separate pipeline. I put my Export information for different islands in different Pipelines. When I come in the office I don't need to remember all the follow up work I have to do. I have my activity reminders from PipeDrive. Based on the Value of the deal I can see my statistics easily and have reports. And this is just the beginning there are so much more features. Pros Multiple Pipelines, Activity reminders, I can enter basic information and come back later and populate it Cons I'm not sure...I was curious if i can copy or drag information from pipeline one into pipeline 2 Review Source VR Verified Reviewer Key Account Manager Used the software for: 1-2 years ### "A CRM too for those who just want to sell" May 11, 2018 4.0 Pros It lets me get back to what I do best, selling, and not having to figure out how to input my data. A must have for smaller sales orgs. Cons It's not as power as other crms but for small teams it does work. With time we had to transition to a more robust system Review Source VR Verified Reviewer UI/UX Designer Computer Software Used the software for: 1-2 years ### "The best CRM ever. Seriously" October 22, 2015 5.0 Pipedrive is the best CRM for sales, really. I use everyday, and it's just so easy. There are things that can improve, of course, but the customer support team is always ready to help me whenever I need, and they are really good on updating the app, everyday. Pros Fast improvement, easy to use, great customer support and great price. Cons Actually none, really. Review Source Joakim N. Founder / Web Developer Internet Used the software for: Less than 6 months ### "Great service for prospect and leads into close " October 27, 2015 5.0 I'm using Pipedrive to put everything that can be regarded as a deal. A place to collect ideas, leads, contacts and related mails and media. It's dead simple to use, great with integration of calendars, other project system, adding related emails by only forwarding them to Pipedrive. Totaly price worthy if you are serious about closing deals Pros The absolutely best feature is that every time you've marked a task or action as done, you'll get prompted on what's the next action is. You can tell this was made together with sales people. Simple to use, drag n drop interface, easy to get an overview of your deals and when you should take measures on a deal or if you are running late on an action. Cons Doesn't have a native desktop app for OSX, but the web interface is great and if you use the app Fluid, you can create a web app that acts like an native desktop app. Review Source Gerson C. Arquitectura, Diseño y Desarrollo de Aplicaciones Web Used the software for: Less than 6 months ### "An excellent CRM for new entrepreneurs who want to go further." July 1, 2018 4.0 A very striking option that more than meets the main functions of a CRM that your young business needs. Pros When you start a business it is difficult to understand how the marketing of your product is handled, how you should treat the clients and keep an order of them, but this tool helps you in these tasks and in a very good way, the emails and calls are monitored automatically, to focus on more important tasks, with all the tasks of automation helps the team to focus on tasks that really require human effort, helps maintain a portfolio of happy customers, keep them abreast of progress and project your business beyond. Cons It is a very simple application, that is, it does not have all the features of a higher CRM, if this is what you want, you should look for another option. Review Source SB Scott B. Owner Marketing and Advertising Used the software for: 2+ years ### "It's the best for small business" December 20, 2017 5.0 Pros I regularly recommend Pipedrive to fellow online publishers due to the affordable price, streamlined workflow, visual display and useful integrations. Cons The system tries to force you to always have a follow up activities/tasks, which is good, but I wish there was a rules-based way to automatically create or suggest new activities. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.