# Page 54 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 54 - Is Pipedrive the right CRM solution for you? Explore 3053 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3053) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 54 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1326-1350 of 3053 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT Andreas T. Business Development - Open Innovation Management Consulting Used the software for: Less than 6 months ### "Goes with my flow - both in terms of methods, and in not distracting me" April 5, 2019 5.0 I've used CRM software since 2002, and some of them had great functionality and expandability. Where Pipedrive shines though is in keeping me focused, both in day-to-day ops, as well as in providing big-picture POV. And does so in an almost delightfully simple way. Context: We are a small outfit, with 7 people in sales related functions, and we use pipedrive for (a) our day-to-day sales and promotion related tasks, (b) daily standups for quick overview, (c) our bi-weekly forecasting meets, and (d) for budgeting. Pros It feels intuitive to use, works well with imperfect data, is quick, and stays discretely in the background of my day without requiring me to change the way I work, while being there in an instant when I need to use some function. Cons I would love to use it on iPad more, but the (hardware) keyboard shortcuts are not as good in the app. On the iPhone the app is fine, as it is a purely touch UI. Review Source CH Christy H. Office Manager Building Materials Used the software for: 2+ years ### "Great product for worldwide business" January 11, 2019 5.0 Great when looking for client information that multiple people are dealing with. Privacy and shared options are available and a lot more to make notes, activities, calendar reminders, etc. Pros Versatility for collaborating with worldwide employees is great for our business. Cons Nothing. This is a great product to date. Our company has been using the program for over 2 years now. Review Source MP Martin P. SDR Computer Software Used the software for: 2+ years ### "CRM pratique" August 25, 2021 3.0 Pros la fusion des doublons, possibilité de suivre les offres visuellement. Cons pas de CSM, difficile à prendre en main pour les nouveaux users. Review Source VR Verified Reviewer Frontend Developer Used the software for: 1-2 years ### "Perfect CRM for small business" June 6, 2018 5.0 easy to setup crm Pros Easy to use and setup. Great integrations tools and calls system. All our sales team loved it for UI and features. Cons Mobile app and mobile web version is not working fast. I tried it few time and now prefer to use web version for all tasks. Review Source Dustin O. President Information Technology and Services Used the software for: ### "My switch from Salesforce.com has been relatively seamless" March 27, 2015 5.0 I had been using Salesforce.com for several years, but run business with just myself as a salesperson. I had heard good things about Pipedrive, so I decided to give it a go using the free trial. The big differentiator to get me to switch over was the ability to migrate my data from Salesforce to Pipedrive quite easily. Pros \- Better UI than Salesforce - Easier to Schedule future tasks and appointments - Love the daily emails with tasks - Wonderful integration with Google Calendar & email - Pricing is just right Cons \- Not many integrations with Zapier. - Pretty much any integration other than the most basic, will need to be done with their API and hiring a programmer. Review Source MS Marcelo S. Empresario Alternative Medicine Used the software for: I used a free trial ### "Avaliação do pipedrive - ferramenta de crm e leads" November 21, 2023 5.0 É uma excelente ferramenta, recomendo o uso. Pros Gosto da racionalização e gestão dos meus leads de forma sincronizada e muito bem organizada que o pipedrive me proporciona, é um ótimo potencializador de leads. Cons Não tenho criticas ao programa, embora use a versão teste estou satisfeito. Review Source Response from Pipedrive April 17, 2024 Marcelo, thank you very much for such thoughtful feedback! AS Andrew S. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Make your sales process more efficient " October 14, 2022 5.0 Pros If you're looking for a CRM that will make your sales process more efficient, Pipedrive is the answer. I've tried several different programs in the past, and none of them have been as user-friendly as Pipedrive. The interface is intuitive and easy to navigate, which makes it simple to add new leads and track your progress. Pipedrive is also great for collaboration. You can easily share your pipelines with other members of your team, and they can then contribute their own notes and tasks. This makes it easy to stay on top of your sales goals and keep everyone informed about what's happening. Overall, I'm extremely impressed with Pipedrive and would highly recommend it to anyone looking for a CRM solution. Cons I am always keen to learn about or receive more features that improve collaboration and communication. Review Source Response from Pipedrive March 9, 2023 Hey Andrew! Thank you so much for sharing your insights with us! We truly appreciate it! Keep an eye on our Community (https://community.pipedrive.com/ and follow the news about Pipedrive! If you need any help, our Support Team will be happy to help! AS Allison S. Marketing Manager Computer Software Used the software for: 1-2 years ### "I have nothing to complain about, very good design and innovation." March 3, 2018 4.0 I have benefited a lot from the use of Mailigen within my field of work, since I have managed to create campaigns of my company very quickly and follow the results of each campaign through any device with connection to the network. Pros What I like the most about Mailigen is its interface, the platform has a very appropriate design and I feel very comfortable using it, the design makes the stay more fun and it becomes much more appropriate, making a campaign is not boring with Mailigen thanks to its design and integrated functions. Review Source NQ Natalie Q. CFP Financial Services Used the software for: 1-2 years ### "Simplest CRM EVER!" April 5, 2019 5.0 I am able to track all contacts, calendar follow-up with ease and forget about it until I get a reminder email. I can confidently know I'm not dropping the ball on any prospect or follow-up task. Pros The simplicity of this program is unparalleled. Straight-forward and user-friendly. Cons There is nothing I don't like about this software. Review Source VR Verified Reviewer Novos Negócios Marketing and Advertising Used the software for: Less than 6 months ### "Using Pipedrive as a Funnel for sales" April 27, 2019 5.0 Pros Using Pipedrive as my sales funnel is just amazing: I've created multiple funnels for upselling, inbound and outbound, and tasks from daily activies like mailing or calling to long prize tasks, like creating a commercial proposal or restabilish contact with a prospect. Cons Found it hard to learn, and harder to master. As the software has many funcionalities, it was kinda hard to get to know all of them. Review Source MS Martijn S. Owner Used the software for: 2+ years ### "Very intuitive and easy to use sales lead management software" March 10, 2018 4.0 easy to use sales lead management sofware in the cloud Pros \- Interface is easy to use; store companies, contacts, leads and sales funnel statuses in a very easy way - Work together on leads and get updated by the companies you follow Cons \- It is not very flexible in setup of columns etc. - No standard connection with more advanced CRM systems Review Source CT Christos T. CEO Human Resources Used the software for: 6-12 months ### "The best sales CRM for small teams" July 26, 2019 5.0 It's like trello on sales steroids! Our productivity skyrocketed. We were able to follow-up on hundreds of leads without any trouble. Integrations with invoicing was also really helpful. Pros \+ Ease of use and short learning curve + Email integration Cons \- Email/calendar sync experiences issues quite often (twice a month) - Customer support would always go through the same process again and again even if you had explained them that you've done it many times. This could cost one work day Review Source Jason S. Full Stack Developer Used the software for: Less than 6 months ### "Allows for a very methodical sales process that you can push hard and not miss details" June 30, 2018 5.0 Helped me build a really focused sales strategry Pros Pipedrive allows you to build a very understandable sales process that can then be executed without missing steps, details or letting potential leads fall through the cracks. Cons No integration with making phone calls. I've had good luck with using the phone features of other sales tools and it really saves a lot of hassle while also having data in the same location Review Source HG Harshal G. Marketing Internet Used the software for: 1-2 years ### "Great product and support" December 22, 2022 5.0 Pros The flexibility it can be used for multiple things like lead management, sales management, product lifecycle management etc. Cons Nothing as of now, the team has been helpful Review Source Geoff N. Director Banking Used the software for: 1-2 years ### "Trello look-a-like but for CRM" July 30, 2018 4.0 Pros Easy to use. No steep learning curve. Easy to drag leads across each stage - exactly like you would in trello. Cons I feel the integrations could be better. For example, there is no integration with Xero. I'd like to tie my invoices back to clients. The silver package is very limited. Review Source MA Michael A. Business Development Manager Computer Software Used the software for: Less than 6 months ### "Never miss your leads, win them over Pipedrive" May 12, 2018 4.0 Well Organised structure with simple processes Pros We can feed all the details of our prospect manually on Pipedrive, but if we have a huge bucket of leads then, Pripedrive has a bulk import option, which is pretty cool and saves lots of time and effort from the manual feeding of data. - Scheduling activities are very simply organised, with filters. We can assign the task, mark them as per their importance or on a priority basis. - The reminder helps to never miss the task and do the proper follow up. - The mobile application is a charm, one can easily operate when on the move also. Cons There is always something to make even better, they can bring some additional features and integrations with other networks, they have to work on customer support. Overall one of the best CRM in the market. Review Source Roberto M. Used the software for: ### "Pipedrive - Make managing of the prospects or customers" October 20, 2016 5.0 I use Pipedrive everyday. For me it's the better customer relation management tool. It's a tool easy, simple and helps me doesn't forget activities with my the clients. I can to define the sales cycle steps of my business and with this, I have more chances to win. Review Source VR Verified Reviewer Creative Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Works nicely but my business can live without it." March 25, 2022 5.0 Overall happy with Pipedrive but it's not fundamental to my business. Pros Lots of integrations. The web visit plugin was helpful. Helpful staff. Easy to follow up with interactions. Cons Hard to move among contacts in the same list without returning to the main list. Should be easier. Gets boring when typing the same thing time and time again. Review Source Lance C. Director of Business Development Computer Software Used the software for: I used a free trial ### "Designed for Sales" April 11, 2019 5.0 I only got to do the trial, as I brushed up against some corporate politics. Would have loved to take it beyond trial. Pros Pipedrive is kinda the opposite of Salesforce. It was designed for salespeople. Very intuitive (especially for SF users). Easy to set up and use. Getting some higher in features regarding email, alerts, etc. Cons Limited reporting. You have to remember what it is designed for. It’s not a Swiss Army knife. Review Source VG Virginie G. HR Consultant Management Consulting Used the software for: 2+ years ### "Great and user friendly software" December 20, 2017 5.0 Pros Pipedrive is very simple to use : I love to pipe view and the statistic section. We were able to customize the step of our pipe as well as our contact's classification. So easy also to use with Mailchimp ! Cons So little things to say ... I'd loved that Pipedrive works with MailJet and TILKEE, two others fantastic tools ! Review Source DA David A. Marketing manager Financial Services Used the software for: 6-12 months ### "TALK ABOUT CRM" October 17, 2020 5.0 Pipedrive is the app for the future. Every CRM, sales, marketing professionals should try it. Pros With our growing customer base, Pipe drive offers the greatest CRM software with very user friendly interfaces, and great options on customer management. The product seems to be growing without company. Cons Whatever is missing with the product is quickly fixed by an amazing after - sales team. The tutorial is also awesome. Review Source RK Rameet K. Co-Founder Computer Software Used the software for: 2+ years ### "PipeDrive is very easy to use and does everything we need it to do." December 20, 2017 4.0 Pros Ease of use; Very easy to find what we are looking for; Able to store thousands of contacts; the email feature is great Cons Would be nice to include more filter options and more ways to sort the data; Sometimes I have noticed that emails don't appear in my Deals after i forward them using the deal specific email address Review Source VR Verified Reviewer Executive Director Used the software for: Less than 6 months ### "Pipedrive is yet another CRM without much in the way of new CRM features " June 28, 2018 4.0 Pros The one feature that I love about the software is the ability to drag and drop a lead to a particular stage in the sales cycle. This is useful because sale steps are rarely linear. Also, by default your sales data is sorted by stages so you can search for those leads that in a particular segment of your company's process. Cons Pipedrive is not unique. It is another CRM system that requires users to import current sales data for leads, contacts, and current customers. If a new lead comes in, the user still has to create a new account including all ancillary information. There is no additional time saving. If Pipedrive is your first attempt at implementing a CRM system these steps will be novel and the on-boarding much more palatable. Review Source Diane D. CEO & Co-Founder, Reputation Strategist Public Relations and Communications Used the software for: ### "Best Sales Tool Ever!" November 25, 2014 5.0 I am a newcomer to Pipedrive and after just a few months I am completely sold! I was looking for something easy to use but it also need to give me enough horsepower to move my sales along. I needed a complete picture of every cycle and I have this with Pipedrive. I know exactly what is happening with every cycle at all times and can catch cycles that have stalled. I love the fact that I can monitor this not just on my computer but also on my calendar and my phone using the app. Pipedrive has been so useful in sales that I am also now using it to keep track of the delivery aspect of my business! Pros \* Easy to use \* Integrated with Google \* Priced right \* Allows for customization Cons I have not found any cons yet! :) Review Source VR Verified Reviewer President Security and Investigations Used the software for: Less than 6 months ### "Simple and effective " November 13, 2018 4.0 Helps any business manage their sales opportunities with a web based, simple interface. Recommended for any startup and any business looking to get a handle on managing opportunities and client relationships. Pros I really liked this tool from this first day I starting using it. It’s simple, intuitive and a helpful sales tool. Cons Could have better import features but it’s not something that I feel has a major, negative impact on the software.? 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